Develop Bugs

Root and Google Wallet (also NFC)

I hear that Google Wallet does not work if the phone is rooted. I got unsupported device message. Here's my question :
- Can you use wallet app with rooted phone ? (actual work , I haven't tried yet ; I denied root access but the message still there)
- Do other NFC apps request root to run ?

Nhan Lam said:
I hear that Google Wallet does not work if the phone is rooted. I got unsupported device message. Here's my question :
- Can you use wallet app with rooted phone ? (actual work , I haven't tried yet ; I denied root access but the message still there)
- Do other NFC apps request root to run ?
Click to expand...
Click to collapse
It works fine with a rooted device, it just warns that it's not supported (and links to the article describing the security risks briefly).
In general root access isn't needed for anything NFC related - this was a recent addition to Google Wallet.

So you still can pay with GWallet on root phone :great: I also interested with NFC modding. I see there are many NFC card with vary capability (from 50b to 1Kb) , which one should I buy ? (I'll use for turn Wifi/Bluetooth on/off or Change brightness e.t.c)

Nhan Lam said:
So you still can pay with GWallet on root phone :great: I also interested with NFC modding. I see there are many NFC card with vary capability (from 50b to 1Kb) , which one should I buy ? (I'll use for turn Wifi/Bluetooth on/off or Change brightness e.t.c)
Click to expand...
Click to collapse
There's a thread for that...
http://forum.xda-developers.com/showthread.php?t=1697563

Confused
krohnjw said:
It works fine with a rooted device, it just warns that it's not supported (and links to the article describing the security risks briefly).
In general root access isn't needed for anything NFC related - this was a recent addition to Google Wallet.
Click to expand...
Click to collapse
I have an EVO 4G LTE and prior to rooting I definitely cleared my Google Wallet. But just now since rooting and installing Charmeleon, when I load Google Wallet I get this message:
Not Supported
--------------
Unfortunately, Google Wallet has not yet been certified in your country or on your device / carrier.
Obviously, this is not true, because it worked just fine prior to rooting.
Clicking OK merely closes it out, so how can it still work if I can't go any further?

It can still run up until that verification takes place, I've seen it many times on my sgs2 when we first got nfc enabled awhile back. Anyway to address your problem it could be a couple of things, first thing that comes to mind is your apn settings. My reasoning is you said it worked completely before and you flashed chameleon so the error your getting could definitely be that. Check your apn settings, make sure your connecting to the same servers as before. If that isn't the issue let me know as I don't have your lg so I couldn't tell you if it has something to do with the secure element at this time.

Actually I just did some quick research for you. It seems even people on stock rom are having issues with nfc and not just Google wallet but a lot of reports of not being able to detect nfc cards or other credit cards,pay pass etc. Does your nfc work in any of those capacities? If not I would start there because if that doesn't work Gwallet surely won't. Lastly I just read a few issues in the sprint version of the phones forum on xda people believe there's an issue with the placement. Check it out
Sent from my SGH-I777 using xda premium

Nizda1 said:
Actually I just did some quick research for you. It seems even people on stock rom are having issues with nfc and not just Google wallet but a lot of reports of not being able to detect nfc cards or other credit cards,pay pass etc. Does your nfc work in any of those capacities? If not I would start there because if that doesn't work Gwallet surely won't. Lastly I just read a few issues in the sprint version of the phones forum on xda people believe there's an issue with the placement. Check it out
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Thank you for looking into this, and for discovering others are having issues. I'm not sure how to go about checking my APN settings, but I am looking it up.. so as soon as I figure that out I will post back and let you know what I find lol
---------- Post added at 09:02 PM ---------- Previous post was at 08:57 PM ----------
I believe my APN was and is LTE/CDMA unless I'm miss understanding, this doesn't appear to have changed. As far as the other trial&error's you've suggested, I am going to have to try those later because I am at work for the night, and don't have access to anything here. Thank you for looking into this!

I can't Help You *_*

USAMac said:
I have an EVO 4G LTE and prior to rooting I definitely cleared my Google Wallet. But just now since rooting and installing Charmeleon, when I load Google Wallet I get this message:
Not Supported
--------------
Unfortunately, Google Wallet has not yet been certified in your country or on your device / carrier.
Obviously, this is not true, because it worked just fine prior to rooting.
Clicking OK merely closes it out, so how can it still work if I can't go any further?
Click to expand...
Click to collapse
You can check out my guide here for your answer http://forum.xda-developers.com/showthread.php?t=1810282

[Q] Will swapping SIM Card just for calls affect anything?

Hi,
I am planning to swap to a new SIM card only for international calls - after which I will swap back to my main SIM card.
Will this affect anything? (Account reset / etc)
Do I have to off the phone when swapping the SIM card?
Thanks

junialum said:
Hi,
I am planning to swap to a new SIM card only for international calls - after which I will swap back to my main SIM card.
Will this affect anything? (Account reset / etc)
Do I have to off the phone when swapping the SIM card?
Thanks
Click to expand...
Click to collapse
1 - Yes I would DEFFO turn your phone off as you swap the sim card out.
2 - If you have your google account linked to your SIM then when you take your SIM card out, you will lose all of your apps and downloads etc.
It should return once the SIM is put back in, never the less its a ball ache !

What do you mean 'google account liked to SIM'? I've used several card with my old Desire and nothing got deleted.

its a security measure. if you have paid apps (maybe even free ones as well) and change the sim card, it logs you out of your google account, so the data on there cannot be compromised.
think about it: if somebody stole your phone, likely thing is they will put their own sim in first thing. its a good way to help keep your data secure

I didn't know Google had such a feature, and I also didn't know you can just log out of your Google account on the phone (I tried once, just to see what happens, and it told me it would do a factory reset). Could you please provide me with a link where I can read more about it? I'm currently using the app Cerberus that can locate and remotely wipe the phone, but a stock feature always comes in handy

asp2010 said:
What do you mean 'google account liked to SIM'? I've used several card with my old Desire and nothing got deleted.
Click to expand...
Click to collapse
Good for you, obviously you didnt have it linked to your Google account then?
What a pointless comment.
Like the comment above says, its a security measure.
If you link your SIM to your Google account, which most do, then when that SIM is removed, so is the Google account, and therefor any Apps linked to them.
Don't comment if you have nothing useful to say.

Wilks3y said:
Good for you, obviously you didnt have it linked to your Google account then?
What a pointless comment.
Like the comment above says, its a security measure.
If you link your SIM to your Google account, which most do, then when that SIM is removed, so is the Google account, and therefor any Apps linked to them.
Don't comment if you have nothing useful to say.
Click to expand...
Click to collapse
Oh, I'm so sorry I didn't have anything useful to say to you. I asked because I didn't know such feature existed and I hoped someone here could explain how it works, or show me a link where I can read myself. I do not, however, see what your post had useful to say, but I guess not everybody understands how forum work

asp2010 said:
Oh, I'm so sorry I didn't have anything useful to say to you. I asked because I didn't know such feature existed and I hoped someone here could explain how it works, or show me a link where I can read myself. I do not, however, see what your post had useful to say, but I guess not everybody understands how forum work
Click to expand...
Click to collapse
What a childish idiot, I was answering his question? What did you do?
And reading your comment I didn't get the impression you wanted to understand more, I got the impression you were trying to contradict me and it went wrong for you, because you don't know anything.
And if your so clever, go write a definition for "Forum" see who cares you mugg.
---------- Post added at 04:43 PM ---------- Previous post was at 04:43 PM ----------
asp2010 said:
What do you mean 'google account liked to SIM'? I've used several card with my old Desire and nothing got deleted.
Click to expand...
Click to collapse
Thats really asking for "more information"

asp2010 said:
I didn't know Google had such a feature, and I also didn't know you can just log out of your Google account on the phone (I tried once, just to see what happens, and it told me it would do a factory reset). Could you please provide me with a link where I can read more about it? I'm currently using the app Cerberus that can locate and remotely wipe the phone, but a stock feature always comes in handy
Click to expand...
Click to collapse
i had a quick 2 min look on google, can't see anything except for similar threads to this.
i'll admit, it is an assumption that it is a security feature, no other explanation for it happening to be honest.
i don't think you can use it to manually log out though, who knows what goes through their minds when they code these things, again, there's probably a logical reason why you can't manually log out with out factory reset.

lawrence750 said:
i had a quick 2 min look on google, can't see anything except for similar threads to this.
i'll admit, it is an assumption that it is a security feature, no other explanation for it happening to be honest.
i don't think you can use it to manually log out though, who knows what goes through their minds when they code these things, again, there's probably a logical reason why you can't manually log out with out factory reset.
Click to expand...
Click to collapse
Yes, I have found the same results. But how do you activate it? I mean it can't be on by default since I switched SIM's with no side effect...

asp2010 said:
Yes, I have found the same results. But how do you activate it? I mean it can't be on by default since I switched SIM's with no side effect...
Click to expand...
Click to collapse
possibly its only active when you have a screen lock.
do you have any pin or pattern lock enabled?

lawrence750 said:
possibly its only active when you have a screen lock.
do you have any pin or pattern lock enabled?
Click to expand...
Click to collapse
You could be right, I have never had any screen lock enabled. Unfortunately, I don't have any spare SIM cards right now, so I won't be able to test it, but thanks for the info, I'll keep it in mind

asp2010 said:
You could be right, I have never had any screen lock enabled. Unfortunately, I don't have any spare SIM cards right now, so I won't be able to test it, but thanks for the info, I'll keep it in mind
Click to expand...
Click to collapse
it happened to me once on my dhd, i used to always have screen lock, can't think of anything else it could be!
glad to help..

[sm-t705] build.prop question (spoofing)

Ok so my network (Three uk) disabled my unlimited wifi teathering some time ago which rendered the tablet i used at work useless.
So i went out and found myself a new big screen phone, the sm-t705, a little unwieldy as a phone but hay it works.
Only here comes the snag, when i put the sim card into the device the internet would not work, an error page tells me to put the sim card into a phone to get net, three tech support told me that my phone is a tablet and cant make phone calls .....i was using it to call them lol
Anyway, to the point, i recently read that a rooted device (i am rooted) can pretend to be another device by changing the build.prop there are tons of guilds on how to change it, though from the view point of making google play see it as a different device to install unsupported applications, seems straight forward (if a little risky) but here are my questions,
1) what sections do i need to change so the phone reports as a normal phone?
2) what phone should i spoof as? (im thinking i should spoof as a phone as close to my specs in terms of processor etc as possible to avoid installing a version of an app that may have different cpu requirements or may burn out my phones gpu)
3) anyone done this? any tips if you have?
Thanks in advance,all advice greatfully recieved.

Regarding your old tablet, have you tried Foxfi?
Foxfi doesn't need a tethering plan or root and can create a hotspot using either Bluetooth or wifi.
It works great for me.
Barnacle wifi also used to be good on older devices, but seems to have issues with newer ones.
I used it to create a hotspot on a device that didn't even support it.
All you need is Foxfi on the phone and pdanet on the tablet for the 2 to connect via Bluetooth. Foxfi provides the instructions and links to pdanet to get it up and running in minutes.
For your new tablet if the sim is detecting it is a tablet and three are blocking it from mobile data then I don't think a spoof using the build.prop will fool it as it uses the imei as far as I know.
You may be better off with an xposed module to spoof the device, even then I think your success will be limited.
It's a bit crap of three to do this. I use O2 and have no issues using my phone sim in any tablet.
Does the tablet not even make a mobile data connection?
Have you checked the apn settings are correct?
Sent from my SM-T280 using XDA-Developers mobile app

I used pdanet for a while, but would prefer to just use one device, the old tablet was sold to pay for the t705 (will part pay, damn this thing was pricy)
Does the imei reveal the device model?

mrgreaper said:
I used pdanet for a while, but would prefer to just use one device, the old tablet was sold to pay for the t705 (will part pay, damn this thing was pricy)
Does the imei reveal the device model?
Click to expand...
Click to collapse
It's used to identify the device, so they will know it's a tablet.
There is an xposed module called device faker, but like I say I think success will be limited as I think the sim will identify the imei from the hardware.
It's seems three don't want you using your tablet for data, do they have an explanation for this?
Maybe all you need is an updated sim card.
I have a three sim card that I can use for data, but if I want I can also make calls with it if I put credit on it.
Sent from my SM-T280 using XDA-Developers mobile app

This explains the issue better then I can,
http://www.pcadvisor.co.uk/opinion/...y-monthly-account-from-use-with-ipad-3368856/
As for why, the lady at the three shop told me the data to a tablet is different to the data to a phone as it's not the same operating system......I did my best to not laugh and asked to speak to a higher up, they told me that as it is a tablet and not a phone I would be breaching my contract if I used my simcard in it.....
The actual reason, someone who uses a tablet is more likly to use data and therefore they can get more money out of them via tablet plans with limited data... To sum up, greed.
My temporary solution is to use a bt simcard which gives me access to the world's most unstable bt WiFi network (which disconnects every 30 mins or so) I was hoping the build.prop would be the magic solution doh

I am not familiar with samsung builds, but i had this problem on my motorola phones, (tether locked and forbidden)
Ok, in motorola we have 2 prop files:
build.prop
And
cda.prop
In the cda.prop , i found a line
ro.tether.denied=true
try find this line on your device
If the line does not exists, try force to exist
Sent from my XT320 using xda premium
---------- Post added at 12:26 AM ---------- Previous post was at 12:22 AM ----------
And your carrier will nevermore be able to remotely set your device again forcing by a init.d script or putting this command in /system/bin/debuggerd:
setprop persist.radio.adb_log_on 0
Sent from my XT320 using xda premium

Dethfull said:
I am not familiar with samsung builds, but i had this problem on my motorola phones, (tether locked and forbidden)
Ok, in motorola we have 2 prop files:
build.prop
And
cda.prop
In the cda.prop , i found a line
ro.tether.denied=true
try find this line on your device
If the line does not exists, try force to exist
Sent from my XT320 using xda premium
---------- Post added at 12:26 AM ---------- Previous post was at 12:22 AM ----------
And your carrier will nevermore be able to remotely set your device again forcing by a init.d script or putting this command in /system/bin/debuggerd:
setprop persist.radio.adb_log_on 0
Sent from my XT320 using xda premium
Click to expand...
Click to collapse
Tethering isn't really the issue, it's that three block my simply from data access when I put it in my sm-t705 so I was hoping to make 3 think my sm-t705 was infact a Xperia z3 for example

mrgreaper said:
Tethering isn't really the issue, it's that three block my simply from data access when I put it in my sm-t705 so I was hoping to make 3 think my sm-t705 was infact a Xperia z3 for example
Click to expand...
Click to collapse
I'll ask again, do you or do you not get a mobile data connection? [emoji53]

ashyx said:
I'll ask again, do you or do you not get a mobile data connection? [emoji53]
Click to expand...
Click to collapse
Yes and no
Any page you try to access goes straight to a page three has to say that your sim card won't work in this device and to put it back in a phone, so while technically you have data you can't use it, no apps can use it either

mrgreaper said:
Yes and no
Any page you try to access goes straight to a page three has to say that your sim card won't work in this device and to put it back in a phone, so while technically you have data you can't use it, no apps can use it either
Click to expand...
Click to collapse
So you actually do get a mobile data connection it's just any data sent is blocked.
Have you tried using a vpn, this can circumvent most carrier restrictions.
DotVPN is free and very good, available on play.
There is also TouchVPN, but DotVPN is better as its truly anonymous.
I use these to circumvent Sky's stupid restrictions.
Worth a go.

Vpn? He will have to use vpn? Forever?, i believe your carrier is denying access due to fake id. . .return to yor real roots, or you will get troubles,
Example , is imposible, strictly forbidden change IMEI number of mobiles,
So i may able to SHOW a fake IMEI for really nonsense apps that NEVER interest my IMEI. THAN THE CARRIER.
The carrier, will recognize my real IMEI EVER.
If i change the code inside the IMEI,
They will suspend the services.
So. . .
Sent from my XT687 using xda premium

Dethfull said:
Vpn? He will have to use vpn? Forever?, i believe your carrier is denying access due to fake id. . .return to yor real roots, or you will get troubles,
Example , is imposible, strictly forbidden change IMEI number of mobiles,
So i may able to SHOW a fake IMEI for really nonsense apps that NEVER interest my IMEI. THAN THE CARRIER.
The carrier, will recognize my real IMEI EVER.
If i change the code inside the IMEI,
They will suspend the services.
So. . .
Sent from my XT687 using xda premium
Click to expand...
Click to collapse
They already have suspended his services and no he doesn't need to use a vpn forever, he can always update his plan.
What's wrong with a vpn anyway? I use one all the time and he only needs to use it for mobile data not wifi.
We're looking for solutions here to unreasonable restrictions not statements to the obvious.

Sadly what I use most of my data for is Netflix, I work as night security. A vpn would be bad.
To chap further up, nothing is spoofed at the minute, three detect the sm-t705 when I have thier sim in it and block data access, put the sim in my phone and the block is lifted, I'm looking for a way to make three think my sm-t705 is saying Xperia z3 and leave my data along

Your IMEI correspond to your device model number.
If You change or reformat your IMEI partition with a new number and device model number and id, the carrier will blacklist and suspend your device, simcard.
Is imposible to fake IMEI to carrier provider
I am able to spoof IMEI to all that i judge nonsense apos, minus the carrier...
Sent from my XT320 using xda premium

Bought Unlocked Pixel 3 From Google, & T-Mobile Crammed an App Onto the Phone Anyway!

Bought Unlocked Pixel 3 From Google, & T-Mobile Crammed an App Onto the Phone Anyway!
How to make a customer very angry, and concerned about security...
Bought a brand-new Pixel 3 from Google, inserted my T-Mobile SIM card, (Goodbye Sony Xperia Series! Good Riddance!) and went about my business with my new Android 10 phone.
But a few days after, just today, I see a screen pop up that was pink - I asked me if I wanted to check and see if my phone was "eligible" for unlocking.
One surmises that T-Mobile noticed the new device ID associated with the same old SIM card, and downloaded the app WITHOUT PERMISSION AND WITHOUT ANY NOTICE THAT THEY WERE DOING SO. They also did not even bother to check the ID against their own inventory to determine if they had sold the phone or not, if they did, they would have seen that it was a Pixel, which they don't offer.
At no time did I visit a T-Mobile sit or download any T-Mobile related apps. They just took it upon themselves to silently install software without even asking.
So here's the punchline - what ELSE might they have installed, and how can I be sure about this?
What else might they install in the future? On whose behalf?

packetfire said:
How to make a customer very angry, and concerned about security...
Bought a brand-new Pixel 3 from Google, inserted my T-Mobile SIM card, (Goodbye Sony Xperia Series! Good Riddance!) and went about my business with my new Android 10 phone.
But a few days after, just today, I see a screen pop up that was pink - I asked me if I wanted to check and see if my phone was "eligible" for unlocking.
One surmises that T-Mobile noticed the new device ID associated with the same old SIM card, and downloaded the app WITHOUT PERMISSION AND WITHOUT ANY NOTICE THAT THEY WERE DOING SO. They also did not even bother to check the ID against their own inventory to determine if they had sold the phone or not, if they did, they would have seen that it was a Pixel, which they don't offer.
At no time did I visit a T-Mobile sit or download any T-Mobile related apps. They just took it upon themselves to silently install software without even asking.
So here's the punchline - what ELSE might they have installed, and how can I be sure about this?
What else might they install in the future? On whose behalf?
Click to expand...
Click to collapse
I noticed the same thing on my pixel 3 xl and I'm on Google Fi and I can't uninstall that app to unlock my phone, I can only disable the app

lavin40 said:
I noticed the same thing on my pixel 3 xl and I'm on Google Fi and I can't uninstall that app to unlock my phone, I can only disable the app
Click to expand...
Click to collapse
What's worse is that the app itself claims that you CAN remove the app, after it has (correctly) determined that the phone is not locked.
Is your app also a "T-Mobile" app with a pink icon, or is it a variant that is branded for the Google FI service?

packetfire said:
What's worse is that the app itself claims that you CAN remove the app, after it has (correctly) determined that the phone is not locked.
Is your app also a "T-Mobile" app with a pink icon, or is it a variant that is branded for the Google FI service?
Click to expand...
Click to collapse
The app is pink I believe I got a Verizon pixel 3 xl cause the OEM unlock option is greyed out so I can't even root the phone

During the initial setup, there is a "sneaky" screen that asks if you want to finish (or something, I forgot). But if you expand that screen, there are several apps that Google intends to install, and you can opt out right there. Duo is definitely one of the apps, and several T-Mobile apps (I'm on TMO) as well as some others. I opted out and don't have any TMO apps.

Just like the above comment, it's in your 'additional-apps' section of the initial setup. If you uncheck? It doesn't install.

jbarcus81 said:
Just like the above comment, it's in your 'additional-apps' section of the initial setup. If you uncheck? It doesn't install.
Click to expand...
Click to collapse
Yep. This. If the app(s) are installed it's because you let the setup install them. They (Google/T-Mobile) didn't install them on the phone without your consent. You just missed where you have the option to not install them.

ktmom said:
During the initial setup, there is a "sneaky" screen that asks if you want to finish (or something, I forgot). But if you expand that screen, there are several apps that Google intends to install, and you can opt out right there. Duo is definitely one of the apps, and several T-Mobile apps (I'm on TMO) as well as some others. I opted out and don't have any TMO apps.
Click to expand...
Click to collapse
Well, that must be how it was done - anyway, the app is gone now, all by itself, so it appears to be yes, an undetectable silent install of an undelete-able "system app", but it seems that once you are verified as "unlocked", it self-deletes.
But I got nothing but the "unlocker", no Duo installed for me. (I like Google Authenticator - 2FA without anything else to carry, and SIM-swap-proof).
So this was the paternalistic Google trying to be helpful, but creeping people out yet again with their presumptuousness.

packetfire said:
Well, that must be how it was done - anyway, the app is gone now, all by itself, so it appears to be yes, an undetectable silent install of an undelete-able "system app", but it seems that once you are verified as "unlocked", it self-deletes.
But I got nothing but the "unlocker", no Duo installed for me. (I like Google Authenticator - 2FA without anything else to carry, and SIM-swap-proof).
So this was the paternalistic Google trying to be helpful, but creeping people out yet again with their presumptuousness.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.tmobile.pr.mytmobile
Tmobile silently installed this app on my unlocked pixel 3xl from best buy just yesterday after I set up my playstore account!
As a User app though.

packetfire said:
How to make a customer very angry, and concerned about security...
Bought a brand-new Pixel 3 from Google, inserted my T-Mobile SIM card, (Goodbye Sony Xperia Series! Good Riddance!) and went about my business with my new Android 10 phone.
But a few days after, just today, I see a screen pop up that was pink - I asked me if I wanted to check and see if my phone was "eligible" for unlocking.
One surmises that T-Mobile noticed the new device ID associated with the same old SIM card, and downloaded the app WITHOUT PERMISSION AND WITHOUT ANY NOTICE THAT THEY WERE DOING SO. They also did not even bother to check the ID against their own inventory to determine if they had sold the phone or not, if they did, they would have seen that it was a Pixel, which they don't offer.
At no time did I visit a T-Mobile sit or download any T-Mobile related apps. They just took it upon themselves to silently install software without even asking.
So here's the punchline - what ELSE might they have installed, and how can I be sure about this?
What else might they install in the future? On whose behalf?
Click to expand...
Click to collapse
Just to show that it was indeed installed to the device...

dirtyreturn said:
Just to show that it was indeed installed to the device...
Click to expand...
Click to collapse
As stated in this thread, you accepted the install of the T-Mobile app during the setup process.

ktmom said:
As stated in this thread, you accepted the install of the T-Mobile app during the setup process.
Click to expand...
Click to collapse
That's just exclusive to the pixel 3? Stock Rom?
Just wondering since it's a first that this happened for me. Being on the same carrier with previous phones this did not happen.

dirtyreturn said:
That's just exclusive to the pixel 3? Stock Rom?
Just wondering since it's a first that this happened for me. Being on the same carrier with previous phones this did not happen.
Click to expand...
Click to collapse
I think I had to disable TMO apps during setup on my PH-1. I'm sure that Google has agreements with the carriers who offer the device. Even (esp?) when the device comes straight from Google.
And yes, stock ROM.

UI 2.5 bricked my Note 10+

I downloaded the September security patch and UI 2.5 update over the air for my Verizon Note 10+ the other day. Since then, my cell service is non existent. I can't make any calls or use any data, it only works using wifi. The signal bars are grayed out, or sometimes have an "x" next to them. The airplane mode is not on, but the airplane mode icon is a shade of light blue rather than being either gray for off or blue for on. I tried chatting with VZ since it was after hours....that didn't help. They had my fiddle with resetting network settings and doing a factory reset, neither worked. I've taken the sim out and reinserted, no luck. If not on wifi, SIM status says network = not available, mobile network state = disconnected, service state = radio off, IMS registration status = off. It's a non rooted virgin VZ Note 10+, SM-N975U, not 5G, running android 10.
Today I went to an authorized VZ store, who replaced the SIM. Didn't change a thing. They suggested I go to an actual VZ store, which I would have but couldn't look up on web without a signal. They directed me to one who swapped the SIM again and had me do another reset. No luck. They popped the SIM in another phone and it worked, just no luck in my phone.
VZ tech coaches said I was on my own and to reach out to Samsung or Google because it must be a hardware issue. How does a software update cause a hardware problem? They had no response.
Anyone have any ideas?

Make sure everything you want is backed up...
Try resetting network settings and clearing the system cache on the boot menu.
If that doesn't work, try a hard boot.
You can also try uninstalling the last update if it permits to go back to the factory load version.
Last if that fails, hard reset.
If that don't get it it will need to be reflashed...

blackhawk said:
Make sure everything you want is backed up...
Try resetting network settings and clearing the system cache on the boot menu.
If that doesn't work, try a hard boot.
You can also try uninstalling the last update if it permits to go back to the factory load version.
Last if that fails, hard reset.
If that don't get it it will need to be reflashed...
Click to expand...
Click to collapse
Thanks, I've tried all of the above except the uninstall (which I don't believe it will allow) and the reflash. I haven't installed a ROM or anything like that since the HTC Touch days. Ha. So, I need to find a copy of VZ firmware or factory ROM? #Noob

john369 said:
Thanks, I've tried all of the above except the uninstall (which I don't believe it will allow) and the reflash. I haven't installed a ROM or anything like that since the HTC Touch days. Ha. So, I need to find a copy of VZ firmware or factory ROM? #Noob
Click to expand...
Click to collapse
If it's still under warranty let Samsung do it. In the US they have centers as well at Best Buys.
See what your bloody carrier says
That sucks.

If you bought through a carrier, don't you get a couple years warranty?
The Note 10 series has only been out just over a year so they should honour any warranty...

ultramag69 said:
If you bought through a carrier, don't you get a couple years warranty?
The Note 10 series has only been out just over a year so they should honour any warranty...
Click to expand...
Click to collapse
I got it the first day it came out, so JUST over a year. No more warranty. I also cheaped out on the VZ insurance since I baby my phones. The thing is pristine kit and would want insurance for loss, theft or droppage, not because a factory update bricked it.
:crying:

Reflashed to an earlier version from a month ago from sammobile....still no data.

Connections>mobile data>access point names
Is that configured?
Settings>About phone>status>Sim card status
Does it show a signal?
There are deeper settings but that's as much as I know.
I think it's a settings or firmware issue not blown hardware.
Someone here can help you... be patient.

Are you able to add Apn?
Sent from my SM-N986U using Tapatalk
---------- Post added at 06:39 AM ---------- Previous post was at 06:37 AM ----------
https://www.google.com/amp/s/www.4gapn.com/us/en/verizon?amp=1
Sent from my SM-N986U using Tapatalk

blackhawk said:
Connections>mobile data>access point names
Is that configured?
Settings>About phone>status>Sim card status
Does it show a signal?
There are deeper settings but that's as much as I know.
I think it's a settings or firmware issue not blown hardware.
Someone here can help you... be patient.
Click to expand...
Click to collapse
Thanks for the encouragement and advise. I still owe $500 on this $1,000+ phone, so it's just frustrating.
Access point name was not selected (radio button was not selected). I selected the only option "Verizon Internet/VZWINTERNET"
SIM card status says signal is -113dBm 0 asu, network not available, radio off, mobile network state disconnected

butchieboy said:
Are you able to add Apn?
Sent from my SM-N986U using Tapatalk
---------- Post added at 06:39 AM ---------- Previous post was at 06:37 AM ----------
https://www.google.com/amp/s/www.4gapn.com/us/en/verizon?amp=1
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
No, I don't think so. The "Add" Access Point Names is grayed out. It will only allow me to change the APN name for the existing APN, not any of the other settings mentioned in the link.

john369 said:
Thanks for the encouragement and advise. I still owe $500 on this $1,000+ phone, so it's just frustrating.
Access point name was not selected (radio button was not selected). I selected the only option "Verizon Internet/VZWINTERNET"
SIM card status says signal is -113dBm 0 asu, network not available, radio off, mobile network state disconnected
Click to expand...
Click to collapse
So you do have leverage with Verizon; make them own* it if possible.
Not sure how Verizon tech support is structured but ask for advanced tech support. Escalate the case if need be. Keep calling back if the reps don't know what to do until you find the smart ones.
Try their customer retainment group if all else fails, they are the ones that make the last ditch effort by the carrier to try to keep you from leaving.
A samsung Experience center might be your best bet as they can do advanced diagnostics... or so they've claimed. Never used these myself.
Their phone tech support is horrible; the US Samsung group are the best of this lot.
*Doesn't always work but many times I've gotten AT&T and Verizon (landline) to remedy situations. There been times where it took dozens of calls to find the right person and for them to feel my motivation, lol.
There's more than one way to hack...

I had the same problem as you after the update and after playing in the settings it turned out that the set data limit was turned on, I turned that off and my data is working again. Look under the data usage and see if that's it for you.
Sent from my SM-N975U using Tapatalk

JMat76 said:
I had the same problem as you after the update and after playing in the settings it turned out that the set data limit was turned on, I turned that off and my data is working again. Look under the data usage and see if that's it for you.
Sent from my SM-N975U using Tapatalk
Click to expand...
Click to collapse
After the last few factory resets, I did get warnings from the "setup wizard" about data being limited due to time of day or a data limit....but the data limit and/or warnings are not on. The phone won't even activate, yet somehow Google recognizes the phone number and all during install. So, I'd think it could read the SIM.

Found some very helpful reps at a local Verizon store. While they couldn't fix the phone, I will allegedly receive a refurbed unit tomorrow with no deductible.

john369 said:
Found some very helpful reps at a local Verizon store. While they couldn't fix the phone, I will allegedly receive a refurbed unit tomorrow with no deductible.
Click to expand...
Click to collapse
What about time settings? Are they correct?
>It be preferable to keep this unit if you took great care of it, many don't!<
A Samsung Experience center has advanced diagnostic capabilities (allegedly) and/or could reflash it.
I think it's either a settings or firmware issue not hardware.
Play with it, Android's love attention... or get it more surrogate wuv before you give up on it.
Be patient there's a lot of talent here.