So I just switched from an iPhone 5 to a Note 2 and I love it. But for some reason when I go to look at my battery stats it's showing I don't have a connection for most of the time, even though I have a connection, can see the full status bar up top and can use my phone perfectly fine. Has anyone seen anything like this? I got a new SIM card from AT&T before I switched phones so it should be working fine. Also with all things considered, is this solid battery life? Thanks in advance for any help!
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el_capitan10 said:
So I just switched from an iPhone 5 to a Note 2 and I love it. But for some reason when I go to look at my battery stats it's showing I don't have a connection for most of the time, even though I have a connection, can see the full status bar up top and can use my phone perfectly fine. Has anyone seen anything like this? I got a new SIM card from AT&T before I switched phones so it should be working fine. Also with all things considered, is this solid battery life? Thanks in advance for any help!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Click to collapse
Is this your first android phone? If it is then I understand why you don't think you have a data connection. When you're on wifi, unlike the iPhone, the android phone will not show the data icon unless it is using the data network to set your location or something like that. It will only show you your wifi signal strength icon. If you disable wifi you'll notice that the data icon, 3g,4g,4g LTE, will show up indicating you are connected.
As far as battery life, it seems that you use the internet quite a lot considering Google Chrome is using a large portion of your battery. If that is true, then over 11 hours is pretty darn good I would say. The screen is always going to use most of your battery throughout the day, so it's best to lower the brightness when you don't need it to be bright and shut it off all together when you're not using it. This will save a large portion of your battery.
Anyway, hope this helps a little.
-Wade
Thanks for the response. I had the EVO and EVO 3D so I am familiar with the fact that it shows the Wi-Fi connection up top. I was more concerned with the picture where it shows how long it's been awake, screen on time, Wi-Fi on, and mobile data. Under the mobile data it usually shows green for strong strength, yellow for weaker, etc. Under mine it shows very large gaps of black, which I can only assume means no connection? It doesn't seem to correspond with when I have Wi-Fi on, as there are some parts where Wi-Fi is off and the mobile data shows black. I hope this explains the problem a little further. Thanks again for any help you can give!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
el_capitan10 said:
Thanks for the response. I had the EVO and EVO 3D so I am familiar with the fact that it shows the Wi-Fi connection up top. I was more concerned with the picture where it shows how long it's been awake, screen on time, Wi-Fi on, and mobile data. Under the mobile data it usually shows green for strong strength, yellow for weaker, etc. Under mine it shows very large gaps of black, which I can only assume means no connection? It doesn't seem to correspond with when I have Wi-Fi on, as there are some parts where Wi-Fi is off and the mobile data shows black. I hope this explains the problem a little further. Thanks again for any help you can give!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Click to collapse
Ok, I understand what you're saying now. Black seems to indicate that the radio is turned off. Other than airplane mode or turning the radio off all together, you shouldn't be getting black bars. I think they should be red if you have no signal, so yeah, that's weird. Is you're phone rooted? If so, what rom are you on?
No, the phone is not rooted.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
What is your baseband/modem version?
Sent from my SGH-I317 using xda app-developers app
It says the baseband number is I317UCAMC3.
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el_capitan10 said:
It says the baseband number is I317UCAMC3.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Click to collapse
Well, there goes that idea. That seems to be the latest version so honestly, that's as far as I can really help you. I was hoping you were on an older version of the modem and an update might fix the problem. All can say is, if there are any updates available, run them, if not, wait for someone with a little more experience to help.
Sorry,
-Wade
Wadehavens said:
Well, there goes that idea. That seems to be the latest version so honestly, that's as far as I can really help you. I was hoping you were on an older version of the modem and an update might fix the problem. All can say is, if there are any updates available, run them, if not, wait for someone with a little more experience to help.
Sorry,
-Wade
Click to expand...
Click to collapse
No problem, thanks anyways for trying to help!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
el_capitan10 said:
No problem, thanks anyways for trying to help!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Wade's good guy.
Nice to see a new user help out so much.
Usually peeps are just worried aboutheir stupid post count and thanks.
Speaking of I threw some thanks at ya Wade you desrve it!
Op have you tried a factory reset?
Try this first.
Also n2 has the best battery life of any phone I have used. I get almost two days out of it on moderate use amd a little over 24 heavy usage.
Post back thx.
sent from my T.A.R.T.I.S
(Time And Relative Tarts In Space)
Thanks freakboy! What rom are you using and what are your voltage and cpu clock settings if you don't mind me asking? Cause that's some awesome battery life.
Sent from my SGH-I317 using xda app-developers app
Bump
Not sure if it is really anything to be concerned about. I have a significant gap in what it is shown as network signal strength as shown in first photo. Does not show any in the GSAM battery report in the second for the same period of time.
Sent from the Millennium Falcon somewhere on the Kessel Run
Related
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
It's a network issue, only solution at this time if to switch service.
I'm just sayin!
I have the same problem in the Phoenix - Metro area. I've seen that taking the battery out will fix it, but it takes forever to boot, at least it feels this way since it usually happens when I need to connect for something.
Otherwise usually waiting a few seconds and trying again works too.
Its a real pain. I had Sprint before and I didn't have this kind of issues.
Its a known issue. Ive read a ton of threads on it No fix that Im aware of. Its not your phone, its TMo.
I am new to T-mobile and was thinking that i am the only one facing this problem
Called the T-mobile 4 times already and every time they just create a case but never resolve the issue. But now i guess they are already aware of their creepy network but are out of budget to repair the issue
Goofy317 said:
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Rarely I have issues with signal freezes and hangs usually seems to come and go. Mostly just putting the phone in and out of airplane mode should reset connection (hold in power button until prompt appears, if phone shuts down with no menu first you need to reflash mine came from TMobile like that use kies to reflash stock phone). If using custom ROM with power options a hot reboot should be most that is needed. If not regular restart should work.
I have found when I get general issues I may not have a fix for I format my cache, my dalvick cache, then run fix permissions and restart. In more stubborn issues try re-flashing your ROM after formatting data and system partitions and clearing cache same as above (make sure to download ROM zips via wifi or transfer via USB from your computer. Zips downloaded this way are less prone to having error correction mistakes during transfer).
I AM NOT RESPONSIBLE FOR WHAT YOU CHOOSE TO DO WITH YOUR OWN PERSONAL DEVICE. REMEMBER TO ALWAYS RUN A FULL NANDROID BACKUP.
Sent from my SGH-T989 using Xparent Green Tapatalk
I thought it was certain apps at first. It always seemed to happen when I was using the Facebook app so I uninstalled it and that seemed to fix the problem for a couple of weeks... But now that I know other people have the same problem I blame T-Mobile instead of my apps lol
I don't know why everyone keeps saying it's Tmobile.. I have had 10 different smartphones on tmobile since the g1, and this is the first time I have ever experienced this. I'm thinking it's something to do with the phone.. Could be hardware, could be software..
Sent from my SGH-T989 using xda premium
Towle said:
I don't know why everyone keeps saying it's Tmobile..
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Because in my case and others here, it is!.....it seems your situation is different from everyone else who is experiencing this issue. Just take it as if you're lucky for not having to run across this problem thru your usage of several different phones.
Sent from my Sony Tablet S using Tapatalk
princeasi said:
Because in my case and others here, it is!.....it seems your situation is different from everyone else who is experiencing this issue. Just take it as if you're lucky for not having to run across this problem thru your usage of several different phones.
Sent from my Sony Tablet S using Tapatalk
Click to expand...
Click to collapse
Yeah it's just weird. Everyone I know uses an android, and I have never heard of this issue. Now we have 5 Galaxy S IIs on my family plan, and they all have the issue. I used a friends Sensation for 3 days last week, and the issue was non-existent...
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
Towle said:
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
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Click to collapse
I know for a fact that I first stumbled upon this issue a couple years ago when the Nexus S first launched. During that period, approximately a week before the Nexus was released, I purchased the HTC g2. I played with the g2 up to the release of the Nexus S. During my hands on with the g2, I ran into this same issue often, while surfing or using the phone after not having used it for a certain amount of time, where the"4g" icon would be displayed and the up arrow would be highlighted, while occasionally the down arrow would blink, signifying data communication. After a short while, the page wouldn't load and an error page would show. The Only way I would be able to remedy the problem is to reboot phone, or to switch flight mode on/off. At first I thought it was just the g2, but when I experienced this same identical issue after purchasing the Nexus S, I knew it couldn't be on the hardware side.
Sent from my Sony Tablet S using Tapatalk
Goofy317 said:
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I had this issue too. I have no idea what the cause is but the fix is pretty simple. Go to wireless settings. Then mobile networks and set type to wcdma only.
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!
Towle said:
Yeah it's just weird. Everyone I know uses an android, and I have never heard of this issue. Now we have 5 Galaxy S IIs on my family plan, and they all have the issue. I used a friends Sensation for 3 days last week, and the issue was non-existent...
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
This has happen to me on previous htc devices so it must be a tmobile problem.
Killbynature said:
This has happen to me on previous htc devices so it must be a tmobile problem.
Click to expand...
Click to collapse
Yeah I think this was figured out at least a year and a half ago. Search on google, there is countless information regarding it.
G1ForFun said:
Yeah I think this was figured out at least a year and a half ago. Search on google, there is countless information regarding it.
Click to expand...
Click to collapse
Crazy, maybe I've just never noticed it before.. I've always been a heavy user, so it's hard to believe I would have not noticed, but it sounds like that is the case. Tmobile needs to figure it out!
Towle said:
Crazy, maybe I've just never noticed it before.. I've always been a heavy user, so it's hard to believe I would have not noticed, but it sounds like that is the case. Tmobile needs to figure it out!
Click to expand...
Click to collapse
Yea you just haven't noticed it. I had a G1 then a G2 and then this phone....I can't remember far back enough for the G1 (March 2009) but I know my G2 did it. (Jan 2011)
markusf21 said:
I had this issue too. I have no idea what the cause is but the fix is pretty simple. Go to wireless settings. Then mobile networks and set type to wcdma only.
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!
Click to expand...
Click to collapse
Thanks I'll try this out and see if it works
Sent from my SGH-T989 using XDA
Thisis a known issue and no there is nothing you can do about it. Pray when we get ics we get an updated Barnabe that fixes this bull****.
Sent from my SGH-T989 using xda premium
Has anyone tried changing the DNS? I've been thinking about doing so with "Set DNS" from Google Play.
https://play.google.com/store/apps/details?id=uk.co.mytechie.setDNS
Galaxy S 4G
This happens on my wife's Galaxy S 4G sometimes - but usually only in areas that have weak signal. It will show that 4G is available and 3 bars or so but won't download anything.
Walk a little further and it starts up again.
I'm not sure if this is the right board to post this in, but here goes. I have a Samsung Galaxy Nexus on Verizon. I was running AOKP Milestone 5 and Franco Kernel Build 185 and things were great. Then yesterday I randomly didn't get any signal when I got back to my house. Before I always got enough signal to make calls and text. I thought that was weird, so I did a complete wipe and upgraded to AOKP Build 38 and Franco Kernel 185 again. I still had no signal. Thinking I messed something up in the process, I reverted back to a month old Nandroid when I had no problems, still nothing, after this I went back to AOKP Build 38 and Franco Kernel 185 again. I tried reflashing the 4.0.4 radio's before and that didn't work either. It has to be my phone because my parents and sibiling both still get signal fine with their non-smart phones. I'm willing to unroot my phone if it means getting service again. I've never really encountered this problem and would love it if anyone could point me in the right direction to fixing this problem. I took two screenshots of my phone status for you to look at
http://i167.photobucket.com/albums/u141/aznbrotha/2012-06-12030559.png
http://i167.photobucket.com/albums/u141/aznbrotha/2012-06-12030548.png
I've been researching and haven't found any solution to my problem. I would appreciate any help or direction given. Thank you.
Check Logcat and check dmesg from inside the phone. This will help show as to why to begin to narrow down.
Also, when you post these two logs, use pastebin.com
Sent from my Sensation using Tapatalk 2
geoffcorey said:
Check Logcat and check dmesg from inside the phone. This will help show as to why to begin to narrow down.
Also, when you post these two logs, use pastebin.com
Sent from my Sensation using Tapatalk 2
Click to expand...
Click to collapse
Thank you for your response, to be honest I didn't know what you meant by Logcat and Dmesg, so now I'm researching it and figuring it out. I will return with these pieces of information when I'm done. Thank you again for the response.
geoffcorey said:
Check Logcat and check dmesg from inside the phone. This will help show as to why to begin to narrow down.
Also, when you post these two logs, use pastebin.com
Sent from my Sensation using Tapatalk 2
Click to expand...
Click to collapse
I managed to get my Logcat. Here it is http://pastebin.com/Uf4QSfU2
Still working on getting that Dmesg thing. Not sure how to save it to a text file.
EDIT: here it is http://pastebin.com/4EcufH7T
If it's the phone and won't get a signal after what you've tried.. I would say either a bad sim (not sure how the sim could just go bad) or.. hell, radio failure? Sounds strange. Usually when people lose signal rebooting or airplane mode works..
joshnichols189 said:
If it's the phone and won't get a signal after what you've tried.. I would say either a bad sim (not sure how the sim could just go bad) or.. hell, radio failure? Sounds strange. Usually when people lose signal rebooting or airplane mode works..
Click to expand...
Click to collapse
Yeah, I'm not really sure what to do at this point. I do get signal outside my house and sometimes full 4G, but overall I get worse reception everywhere.
mengheng said:
Yeah, I'm not really sure what to do at this point. I do get signal outside my house and sometimes full 4G, but overall I get worse reception everywhere.
Click to expand...
Click to collapse
Oh you get signal? I thought you got none at all haha. Are you looking at bars or DBM readings?
joshnichols189 said:
Oh you get signal? I thought you got none at all haha. Are you looking at bars or DBM readings?
Click to expand...
Click to collapse
Well, I use to get a couple bars around my house. Now I get none. I am looking at bars. Now I have an X and am unable to send/receive texts and calls. I am thinking about unrooting my phone, going back to stock and locking my phone to see if it's a hardware thing.
Pretty sure it's a Gnex thing. I just bought mine and out of the box 4g only connect for 2 minutes then just goes out for a long time
Sent from my Galaxy Nexus using XDA
iTreezy said:
Pretty sure it's a Gnex thing. I just bought mine and out of the box 4g only connect for 2 minutes then just goes out for a long time
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Yeah, I just unrooted my phone, put stock back on and everything. Not working, thinks it's a hardware problem.
It's hardware. I went through 7 replacements from Verizon before I got one with a good screen and working radios.
Sent from my Galaxy Nexus using XDA
SnrSuave said:
It's hardware. I went through 7 replacements from Verizon before I got one with a good screen and working radios.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I'm so lazy that I don't want to go through the hassle of replacements -_-
Does anyone know exactly why it's a hardware problem? Because it does connect for me but only for a minute or so
well my phone keeps overheating, along locking up also. what is causing this? did it all day in the truck but i get home and fine im thinking?
Nabisco_12 said:
well my phone keeps overheating, along locking up also. what is causing this? did it all day in the truck but i get home and fine im thinking?
Click to expand...
Click to collapse
Were you traveling through low signal areas? If so that's probably the culprit, your Epic is working extra hard to keep a signal... or maybe the areas you were traveling through were having problems (updating as they call it, lol) with the network...
YES LOL, So what should i do? i use it for work and really cant turn it off i need my updates or messages ASAP, but if im in a low service area should i turn off the data or the network? is there any way to limit it so it can b left on but search so much it overheats?? Thanks!
Nabisco_12 said:
YES LOL, So what should i do? i use it for work and really cant turn it off i need my updates or messages ASAP, but if im in a low service area should i turn off the data or the network? is there any way to limit it so it can b left on but search so much it overheats?? Thanks!
Click to expand...
Click to collapse
You can switch to Verizon and get better service but that is pretty much all...
Sent from my Galaxy Nexus using Tapatalk 2
Nabisco_12 said:
YES LOL, So what should i do? i use it for work and really cant turn it off i need my updates or messages ASAP, but if im in a low service area should i turn off the data or the network? is there any way to limit it so it can b left on but search so much it overheats?? Thanks!
Click to expand...
Click to collapse
You could always try different modems... and if you're running cm7/9/10 or any variant of those you can try out the nexuz 4g modems... check out development to read about your options further... haven't had a dropped call since switching to the crespo4g modems... if it don't help, you can always switch back....
Does your epic sit in the sun while you're riding around?
Sent from my SPH-D700 using xda premium
My phone does this too....when I'm in the movie theatre or in a classroom...Phone gets extremely hot and you can literally see the battery percentage drop....I just put it in airplane mode....sucks that this is the only way to stop this.
Edit: Actually starting using Miui 2.3.9 Gingerbread and it didn't overheat!!!!! Will be using this for awhile!!!!!
Sent from my SPH-D700 using xda premium
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
Click to expand...
Click to collapse
I would definitely take it back and make them give you a new one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
Click to expand...
Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
Sent from my SAMSUNG-SGH-I317 using xda premium
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
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Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
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I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
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Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
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Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
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I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
Sent from my Nexus 7 using XDA Premium HD app
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That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
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Disabling Smart WiFi appeared to fix the problem.
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What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
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Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
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I"m on the ROM per my signature. My home is not in a 4G area.
Last night I was in a 4G area, and not sure if what I experienced is expected; or if not if it has to do whith my ROM>
First off, I lost data connection and had to reboot in order to re-establish connection to data, a couple times. I also found that my screen more so than the back (with a think battery) got quite hot. I also noticed the battery dropping quick.
I suspect a possiblity of poor signal where I was at. Did not make any calls. Now that I think about it, the signal bars was not a full 4 bars.
Just wondering what others think.
I also would like to say I'm experiencing the same issue. My battery is much better now only because I turned off LTE. Just a temporary solution. I'm gonna follow this thread to see if anyone can help.
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Deggy said:
I also would like to say I'm experiencing the same issue. My battery is much better now only because I turned off LTE. Just a temporary solution. I'm gonna follow this thread to see if anyone can help.
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Well, I was up in a different area last night that had 4G, and I had 3 bars. The phone battery did OK, and I didn't have such a hot screen. But it was New Years Eve dance, and I didn't take time to try to communicate over Internet.
But it leaves me feeling that my issue was that the 4G was not good coverage where I was at before, May be a while before I"m in the same area. But I'll keep updating as I experience different 4G connections.