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i have recieved new emails but nothing shows up on my phone,but when i get on my desktop they r in my inbox. why would it not be updating? thx in advance for help
TopDogg1 said:
i have recieved new emails but nothing shows up on my phone,but when i get on my desktop they r in my inbox. why would it not be updating? thx in advance for help
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This happens from time to time, and it's quite annoying, as i rely on this for business...i haven't received any emails from hotmail / live account for the past 2 days...yahoo is syncing fine...
thx, but is there anything that i can do?
TopDogg1 said:
thx, but is there anything that i can do?
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you may find this thread of some use.
open sesame
i just attempted to access my live.com email account and was greated with this msg...it may or may not be related...
"We're doing some maintenance to improve the service. We apologize for getting in your way. Please try again in a few minutes. If it's been more than an hour, tell us you're still waiting."
thx again, but i didnt even get that message,it just said that it synced and i had no new emails,hopefully it is a fix that microsoft is working on. thx again
check your account settings. Sometimes the password is not saved or some setting is not what it should be. I encountered the same issue with yahoo. Am not familiar at all with account settings so it was easier for me to delete the account and create it again. Upon creation I had not issues.
For the last 24 hours or so I'm noticing that even when I delete gmails off my phone they're staying in gmail. They disappear from the phone but they do not get deleted off the website. So even though my phone will have no new emails in the inbox.. It'll still show 10 or so new emails. I then have to login to the website to REdelete them.
I'm having the same issues that began for me on Fri. 11/12.
Cant figure out what's going on. I'm receiving email, just cant sync or send email from my phone.
Im using Damage Control 3.5 ROM
sender581 said:
I'm having the same issues that began for me on Fri. 11/12.
Cant figure out what's going on. I'm receiving email, just cant sync or send email from my phone.
Im using Damage Control 3.5 ROM
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Clearing the app settings for Gmail seemed to work for me.
worked for me as well!
Thanks.
Alex
hello everybody, i just got my Epic 4G yesterday (love the phone!), but unfortunately im having an issue with it today. for some reason, my sync icon in the notification bar will not go away, and i have no idea what caused it. i went through all my accounts and disabled, then re-enabled the sync (even when its all disabled, the icon wont go away). now when i try to sync facebook, it gives me an error. ive attached two pictures, please take a look and help me if u can. thank you all in advance.
alexnaoumi said:
hello everybody, i just got my Epic 4G yesterday (love the phone!), but unfortunately im having an issue with it today. for some reason, my sync icon in the notification bar will not go away, and i have no idea what caused it. i went through all my accounts and disabled, then re-enabled the sync (even when its all disabled, the icon wont go away). now when i try to sync facebook, it gives me an error. ive attached two pictures, please take a look and help me if u can. thank you all in advance.
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If you are getting a sync error with Facebook, it will keep trying. Do you have good 3G/4G in your area? Is Wifi available? Reboot your phone and connect to wifi if you can and the sync will go through. Make sure all accounts and passwords are correct. Worse comes to worse delete all accounts and add them back. This worked for my facebook. The first sync takes a long time.
kennyglass123 said:
If you are getting a sync error with Facebook, it will keep trying. Do you have good 3G/4G in your area? Is Wifi available? Reboot your phone and connect to wifi if you can and the sync will go through. Make sure all accounts and passwords are correct. Worse comes to worse delete all accounts and add them back. This worked for my facebook. The first sync takes a long time.
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i removed everything except google and the icons went away. when i try to log into the facebook account, it keeps saying "login failed, try again later." so im assuming that was the thing causing my problem. so i just wanted to thank you very much, and ill add that facebook account later and let you know what happened.
looks like Oovoo was the actual culprit
alexnaoumi said:
looks like Oovoo was the actual culprit
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Ah ha! As for Facebook, there are 2 apps, one is stock in the phone system and then there is Facebook for Android in the market. I forget which one worked better, but one works when the other one fails.
Hi All,
Recently I update my Galaxy Note-II s Stock ROM to Android 4.3.
After update, I configured my E-Mail App with Microsoft's Outlook email in Exchange Push Mode.
Now I am not able to send any mail. Whenever I click Send button I get a notification "Retrieving account information" but nothing happens.
But I am able to retrieve mails.
Anyone facing same issue got resolved, please help.
Kannan.Balasubramanian said:
Hi All,
Recently I update my Galaxy Note-II s Stock ROM to Android 4.3.
After update, I configured my E-Mail App with Microsoft's Outlook email in Exchange Push Mode.
Now I am not able to send any mail. Whenever I click Send button I get a notification "Retrieving account information" but nothing happens.
But I am able to retrieve mails.
Anyone facing same issue got resolved, please help.
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i have the same issue with SGH-T889 after upgrade to Android version 4.3
any help
my dad is having the same issue with his note 2 (verizon) when he updated to 4.3..I'll keep following this to see if anyone has more information...it seems to be on multiple email servers...and due to this update
brsingr said:
my dad is having the same issue with his note 2 (verizon) when he updated to 4.3..I'll keep following this to see if anyone has more information...it seems to be on multiple email servers...and due to this update
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Same thing is happening to me as well. We are using Zimbra for my company's email system. I'm on a Sprint Note 2 on 4.3 stock and no root. Funniest thing it was working after the 4.3 update but for some reason it stopped working as of today.
brsingr said:
my dad is having the same issue with his note 2 (verizon) when he updated to 4.3..I'll keep following this to see if anyone has more information...it seems to be on multiple email servers...and due to this update
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Same here on my ATT Note 2.
well, so far based on the fact there are reports coming from at least 3 cell providers that its the update causing it lol, wonder is samsung will say anything
i have found a workaround.
http://www.androidpolice.com/2013/1...4-4-with-gmail-style-ui-and-a-slide-out-menu/
you have to install the email app and also the exchange app.
and do not use the stock email app. but use this one
hope this helps
Hello,
the same problem here with an GT-I9505 (Samsung Galaxy S4).
Are there any solutions right now?
I don't want to downgrade it with the posted workaround because I want to use the phone as all others in the world. Buy it, install it, use it. Sometimes upgrade it and nothing more.
Particularly I don't want to hack anything on that phone because we have much phones in our company so we do not have time to fix those bugs manually.
ermond said:
i have found a workaround.
http://www.androidpolice.com/2013/1...4-4-with-gmail-style-ui-and-a-slide-out-menu/
you have to install the email app and also the exchange app.
and do not use the stock email app. but use this one
hope this helps
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The workaround works, but that email app sucks.
Resolution
1) Ask any user to send you an appointment
2) You will get the appointment on your device, accept the appointment and it will send an email in the backend which resolved this issue.
Let me know if this helps.
~Sandesh
reply
sandesh said:
1) Ask any user to send you an appointment
2) You will get the appointment on your device, accept the appointment and it will send an email in the backend which resolved this issue.
Let me know if this helps.
~Sandesh
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I've tried it, but it didn't work for me. Is there anything else I can try?
Grtz, Marc
Up ! can someone help us ?
sandesh said:
1) Ask any user to send you an appointment
2) You will get the appointment on your device, accept the appointment and it will send an email in the backend which resolved this issue.
Let me know if this helps.
~Sandesh
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Click to collapse
Hello. I have also encountered this issue with my Outlook.com email account following the 4.3 update. I can confirm that Sandesh's solution with replying to an invitation has solved the problem for me. Thanks!
What I went through to solve this.
I have the same device on the same network and this worked for me. You must have someone send you the appointment on the affected exchange account. In other-words, if you have a corporate account have someone else at that company send you the appointment, accept it and you should be off and running.
I had a running ticket open with Samsung and we tried all sorts of things.
For example.
We restarted the phone
Performed a soft reboot, that is just pull the battery while the phone is on.
reset cached data. **** Warning you will loose account setup information ****"
Click on Settings
Application Manager
Swipe left until "All" applications are showing
Click on Exchange Services
Click on Clear data
now re-input your account information​
Reset all Email accounts:
Click on Settings
Application Manager
Swipe left until "All" applications are showing
Click on Email
Click on Clear data
now re-input your account information​
Suggested actions - Factory reset. Backup your data first.
Re-flash device at Best Buy (Samsung experience department) Backup your data first.
I think that covers it all.
Sideband Samurai
Solved
Nice solution not logical but nice!
Thank you very much...
THANKS!!!!!!!!!!!!!!!!!!
sandesh said:
1) Ask any user to send you an appointment
2) You will get the appointment on your device, accept the appointment and it will send an email in the backend which resolved this issue.
Let me know if this helps.
~Sandesh
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Click to collapse
It works! I was so sick of using Android email v4.3. It was POS and often stuck my outgoing msgs in the outbox for days without me knowing. And it often was super delayed in pushing incoming msgs. Then it does not allow you to auto bcc to yourself by default. POS POS POS.
Heck, you can call Samsung and tell them to send you an appointment if you don't have access to a corporate account. It also works if I forward the message to my other screwed-up accounts. I think I'll keep those emails / appointments and reuse them for future problems.:good:
sandesh said:
1) Ask any user to send you an appointment
2) You will get the appointment on your device, accept the appointment and it will send an email in the backend which resolved this issue.
Let me know if this helps.
~Sandesh
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Click to collapse
i will look silly, but how to send an appointment ? I use exchange for the mail only, so I don't know how to send an apointment from my smartphone
thnak you
sandesh said:
1) Ask any user to send you an appointment
2) You will get the appointment on your device, accept the appointment and it will send an email in the backend which resolved this issue.
Let me know if this helps.
~Sandesh
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Click to collapse
Also works for Galaxy S5 with Android 4.4.2
Corne
Samsung Note II
I had someone send me an appointment from outside of my messaging system and after I Accepted that appointment I was able to create new messages and Send them. I no longer get the popup message of "Retrieving account information" on messages trying to be sent.
Sure is a big bug for Samsung.
Old thread but still a problem... had it with Android 5.0.1 on my S4 and with an S6 port on the S4. Sending an appointment did not help (anymore).
I had really trouble finding the problem...: I use a Kerio Connect Server for my mails, contacts and calendar. It works as a Exchange Server and syncs via Active sync /exchange protocol. But in the protocol version 14.0. I had to force the server to use the active sync protocol 12.1. Then it was possible to answer the appointment. And everything works... Before the mobile and/or server copied the event in the local calendar, but deleted the email and did not send it...
Hopefully nobody else has this issue, otherwise here is the fix:
http://kb.kerio.com/product/kerio-connect/email-clients/activesync/setting-a-compatible-exchange-activesync-version-for-specific-mobile-devices-1799.html
I use the stock email app and push email is no longer working at all since the Pie update was received as an OTA update and everything worked perfectly fine before.
I've double checked all settings on my exchange (via office365) email account to make sure that they hadn't changed and even deleted the e-mail account and recreated it to no effect.
I had to go out for a little bit this morning and whilst I was out I received 15 emails which all showed on the outlook client on my desktop PC, but not a single one of them had been pushed to my phone as they were received. On opening the stock email app the last synced time at the top was several hours ago and the only way that I could receive the messages was by doing a manual sync.
Has anyone else encountered anything similar since the update or has any idea on how to fix it as I rely on push email when I am out and about
yes. Same here. Updated last night and now it's not getting the push on e-mails from the Samsung Email app. I've rebooted my phone a couple of times. Still a problem.
Working OK with the Microsoft Outlook email app
Same issue here with both stock Samsung email app (Gmail account connected through IMAP) and Gmail app
The BlackBerry Hub app kept working after the Pie update on my S9. Must be specific to the Samsung email app.
Have you tried deleting and re-adding the account. Could be a setting that didn't carry over properly, since I'm sure, the email app itself was also updated.
Sent from my Amazon KFKAWI using XDA Labs
I've finally managed to fix this, I had to delete the profile and clear all data (including anything linked to a system app related to mail and calendar as I sync both) reboot the phone, clear all the data again and then put everything back - it's now been 24 hours and it is still working!
spud_work said:
I've finally managed to fix this, I had to delete the profile and clear all data (including anything linked to a system app related to mail and calendar as I sync both) reboot the phone, clear all the data again and then put everything back - it's now been 24 hours and it is still working!
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Similar approach seems to have worked for me on some limited testing I have done this evening. Thanks for the suggestion!
ccr32 said:
Similar approach seems to have worked for me on some limited testing I have done this evening. Thanks for the suggestion!
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Seems that I spoke too soon. Push was working with some limited testing confined from one other email account to the one set up on my phone, but the following day was still experiencing the same lack of sync issues, with a load of mails coming through once I opened up the email app, but not before.
Perhaps was working ok before while the phone was still relatively 'awake', but when left to its own devices starts to sleep the apps. There is no setting I can find in Pie to keep certain apps always awake, so not sure what to do here.
peak hours schedule
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.
Mhilberd said:
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.
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How's it working so far?
So far it has been working stable for two days and nights
Mhilberd said:
So far it has been working stable for two days and nights
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Does anyone have any other suggestions?
My push email didn't work with gmail with Oreo and still doesn't work with Pie. I have tried switching to the Samsung email client as well. It works properly if the phone has been awake within the last 30 minutes or so but after that it is back to taking 15 minutes or more(sometimes hours) for an email to arrive.
I have tried all of the suggestions in this thread, nothing made any difference.
So frustrating...
Make sure the OS isn't putting the email client to sleep to save battery.
Thank you!
I was getting frustrated and this seems to be working for me. :good:
Mhilberd said:
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.
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