Develop Bugs

ANSWERED - Facbook Contacts cannot sync.

Firstly, I'm running the rooted stock rom (OTA 1.45..). I don't know if this has been a problem SINCE I've rooted, as I don't go on facebook much, but, one of my friends, I just dded her on facebook the other day, and then noticed that it wouldn't let me link her fb account on her contact card because her fb account wasn't present in my contacts.
Anyways, whenever I try to refresh my facebook contacts, it takkes me back to the "online directories" screen with a message that says CONNECTION ERROR.
I can login to my fb just fine and things like my friendstream and the facebook app itself are ok, but, my contacts will not update at all.
Is there a file I'm supposed to flash, or what? Any help would be appreciated.

This has been discussed here and everywhere else
As of right now, their seems to be a problem with the Facebook servers. You can log into Facebook for HTC Sense fine, but it will show that you have "no friends". When you attempt to refresh, it will just load up and then exit out of the program with the "connection failed" error.

redrazr7791 said:
This has been discussed here and everywhere else
As of right now, their seems to be a problem with the Facebook servers. You can log into Facebook for HTC Sense fine, but it will show that you have "no friends". When you attempt to refresh, it will just load up and then exit out of the program with the "connection failed" error.
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Sorry. I've seen discussions about it, but with so many different RoMs out, I wanted to make sure it was system wide rather than one or two in-particular. Thank you though.

weird, when I try to add facebook for sense to my accounts sync, it says warning the service is curently unavailable. do you want to try again? and never works.

Nothing new. It's been broken for over a week. It has nothing to do with being rooted.

MCL1981 said:
Nothing new. It's been broken for over a week. It has nothing to do with being rooted.
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If I could give a "perfect answer" award, then you'd have it. THANK you.

MCL1981 said:
Nothing new. It's been broken for over a week. It has nothing to do with being rooted.
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This is the first I've heard of Facebook not working... mine has been working with no problems whatsoever. (and I'm constantly on it, refreshing all of the time) Maybe it's not as widespread as some people think?

Facebook for Android works.
Facebook for Sense is not working.
Two different things that people are getting confused. It has been down since last week. It has nothing to do with ROOT or NONROOTED phones, it has to do with Facebook's connection or server hence the "connection error" that is displayed when you try to refresh your contacts.

I'm going to take a look at logcat when I can but it doesn't seem to be a connection issue (at least with authentication). Deliberately enter the wrong password and you'll see.
An issue with Facebook none the less.
Sent from my PC36100

... and it sucks.

TommyNY said:
I'm going to take a look at logcat when I can but it doesn't seem to be a connection issue (at least with authentication). Deliberately enter the wrong password and you'll see.
An issue with Facebook none the less.
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Exactly. You can log in successfully, but when it comes to getting your contacts between Facebook servers and your phone, it isn't working. Somewhere there is a disruption between the 2. Androidforums.com has been on this for a while and even the HTC.com forums have had people talking about it.
From what someone mentioned, this happened to the iPhone a few weeks ago and was successfully fixed ASAP...

Soooo, basically, we're just waiting for it to fix itself?
... ugh.

redrazr7791 said:
Exactly. You can log in successfully, but when it comes to getting your contacts between Facebook servers and your phone, it isn't working. Somewhere there is a disruption between the 2. Androidforums.com has been on this for a while and even the HTC.com forums have had people talking about it.
From what someone mentioned, this happened to the iPhone a few weeks ago and was successfully fixed ASAP...
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I'm sure this issue will be fixed ASAP (As Soon As Possible) too, rather than just sitting around twiddling their thumbs...

Go here this should work. Be sure to read my post as well.
http://forum.xda-developers.com/showthread.php?t=737323

The problem seems to be fixed now. I just happened to open my people app, and pow! Facebook friends and contacts were updated. Pictures, updates, everything.

Facebook synch issue - possible solution found!!!

Log in to your Facebook profile and go into your Profile settings and enter a location in your workplace. Now try synch'ing your FB contacts on your HTC.
Worked for me and hearing reports of it working for others also.

Sorry dude, but I don't see anything that says "workplace" in my profile, are you refering to employer?

just tried this.
worked a treat for allowing the friendstream to show fbook updates.
still no synch with phonebook though

Vulpix said:
Sorry dude, but I don't see anything that says "workplace" in my profile, are you refering to employer?
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Yes.
I'd already set my employer in once before, but i deleted it earlier and re-entered it and my contacts suddenly started synch'ing again.

If only I could "like" this.

jaztim said:
just tried this.
worked a treat for allowing the friendstream to show fbook updates.
still no synch with phonebook though
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Try re-entering the account under Settings>Accounts & Sync see if it helps

It helps, but can only sync part of my facebook contact..

SimonCraddock said:
Try re-entering the account under Settings>Accounts & Sync see if it helps
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I did, as I had removed the account when it went wrong. still no phonebook synch.

I noticed when I flashed a new ROM that some facebook contacts were just missing when trying to link phone contacts to them. Others were there fine. I've since noticed that after a couple of days, some of those facebook contacts have appeared and I've successfully linked them to phone contacts. Others still aren't present. I'm presuming it's something at FB's end...

Just got this back from HTC Support..better late than never
We have been working with Facebook to determine a fix for your facebook problems. In the mean time, we have found that some customers have success when editing their work profiles on their Facebook page. If you have added a company and have checked the box next to “I currently work here,” simply add the City / Town of your office. This will allow for HTC Sense to communicate with Facebook without failing. I don’t want to reveal so much detail on my profile, is there another way? You can also delete the work information, and add it back after we have made the appropriate changes to solve this issue. What happened? There seems to have been a miscommunication between Facebook servers and your phone and that caused an inability to sync updates. Here’s the troubleshooting: Step Failure Action 1. User phone is connected to the internet. Connect phone to Wi-Fi or 3g internet 2. User has valid Facebook account Sign up for Facebook 3. User has Facebook work information. Make sure Work information has city / location, or remove Current work information. This should solve your problem.
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My problem is I can't even open up friend stream. I get an "unexpected error" and it closes.

SimonCraddock said:
Just got this back from HTC Support..better late than never
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Doesn´t work for me ...

[Q] Gmail problems

so everything was working perfectly. But today I had problems with my gmail account, it wasn't synchronizing at all. Of course the problem was that in the accounts & sync settings, they were all off! How the hell that happened? who knows, so I turned them on, it worked normal and now the emails are not in sync again, and it says: "Sync is currently experiencing problems. It will be back shortly." My question is: Is it just me? or there's actually something wrong with everybody's gmail account?
ohh and one more thing, I'm missing some pictures on my sdcard, I took 4 pictures just now, and when I go to the gallery, they're not showing there, but if I go to the camera, I can look at the pictures, WTH is wrong with my phone today?
Any help will be appreciated,
Thnx

hmm dunno about the gmail problem. mines been good.
as for the gallery maybe try turning off and turning on the phone so it can scan the sd card for the pics can get them to show up. happened to me once or twice with my nexus and that how I got them to show up.
hope that helps and hope your gmail starts working again

Try going into applications-> gmail and clear data

Mikey1022 said:
Try going into applications-> gmail and clear data
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yup I tried that, and it worked! now it's working smoothly thnx

Facebook doesnt stay logged in?

Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.

brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
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This isn't going to answer your question but I'm just letting you know I get the same issue. I just either leave it or clear the notification up. Wouldn't mind finding a solution to this as well. Good luck!

I was afraid of that, so its either deal with the constant logins to get everything synced properly in your contacts, messages, etc., or go with something like Pure Messanger Widget and stock facebook app?

yep same issue here, ive learned though it does it only when i check my facebook on the epic
if I leave it alone it doesnt log out

There is a similar post in the General forum, but I had the same issues.
When I experienced the same issues, I was still on the stock version of Facebook.apk. The SNS account kept prompting for me to log in again, with each sync interval.
I tried removing and adding the account again and rebooting in between, yet still the same problem. I finally had upgrade Facebook to the latest update that was the cause of all these login issues for older versions.
The upgrade fixed the problem, but I did find an issue when you use the built-in Facebook contact sync alone it may not carry profile pictures over to SMS. I had to manually add the account, this ended up putting two Facebook sync processes on my phone. The first is for Facebook to actually let you login to the app (just has sync contacts), and the second is the process that will sync both contacts and calendar events again. (the original sync we're used to)
Reference thread
EDIT: I just got the same SNS login prompt again.

I've never had any login problems on the facebook app, but I also don't use the feeds and updates widget.
Sent from The Chaotic Void

This only seems to be happening to me more often recently. I swear it's asking me to log in to Facebook & Twitter every hour or so now. When I go to Accounts & Sync I see that there are two accounts (even though I only have one account for each). One Twitter & one Facebook account say there was an error with the syncing process.
I unchecked the sync processes that were having errors. I'll let you know if I keep being asked to log in.

I have this problem too. It says my sync is experiencing errors and its cause it logged me out of Facebook. Once I log back in its fine.
Sent from my Evo Killer!!!

Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void

zanderman112 said:
Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void
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whats the setup on that phone atm? I had these same issues(as stated above) and now I'm Flashed to nebula 1.0.7 with froyo and its beast without any problems. Facebook hasn't bugged me once lol

brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
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Click to collapse
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.

Hasseo said:
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.
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After doing this, I bet you don't have your friends profile pictures in the stock SMS application anymore. You also wouldn't have Facebook events in your stock Calendar application.

I have the same problem. Funny thing is my widget works fine gets updates and I can upload a picture from within the widget. If I take a picture, or select one from the gallery, then click Share facebook, it will not upload. started one day last week.

On stock rooted and don't get it hourly or even 2x/day that I can remember, just every morning...sometimes it doesn't make it the first time, usually it re-connects, good til the next morning....

I had the same problem. I had to delete the stock sync and use the FB app's sync option but like mentioned above you lose the profile pics on the stock sms so I downloaded "go sms" and the pictures are back...it beats having to log in every hour for sure.
Sent from my SPH-D700 using XDA App

Same issue here. Facebook app from market works fine but the integrated samsung facebook sync and widget have problems. Ridiculous, samsung needs to fix their software.

treeserton said:
Ridiculous, samsung needs to fix their software.
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I would say it's a Facebook issue. It stopped working properly after the recent Facebook update. It affected all versions of the application, including the Epic's stock version of Facebook.

I do actually. But, no calendar sync.
Sent from the Epic that bites.

I can say that my gf and my brother both have the same issue, only reason i can think Samsung isn't attempting a quick fix is the rumored 2.2 update for the 21st of this month, which will probably have an updated app that fixes the problem. Although as important as facebook is to people I am surprised there is no maintenance release that fixes this,

Same issues here. I was thinking it might have had something to do with networking issues - I usually leave wifi and 4g on all the time. I noticed that I usually get the prompts when I leave home in the morning (go out of range of my house's wifi) and when 4g disconnects and reconnects in spotty 4g areas. I was wondering if maybe the session expires when you switch networks. Same thing would happen on my laptop when I would bring it from home to work or a coffee shop. FB might recognize that the connection is different. Meh, just a theory I thought I'd throw out there.

No background sync or notifications for push apps

Not sure if anyone else is experiencing this, but in the hopes that they are, I'm posting this. For some reason, I'm not getting any notifications for push apps. Specifically for me, its Gmail, Google Voice, and FB Messenger. The apps aren't even syncing. I have to manually go into each app and tell it to sync.
I've had Gmail and GV sync for a little while after a ROM flash, but it never lasts more than a half hour or so.
Any ideas?

Not sure what rom u are using, or if you are using titanium to restore apps... but try settings>apps>gmail (or other apps) and choose to clear data, NOTE: you will have to re-sync accounts by going to settings>accounts and sync and enter ur info. your contacts will disappear for a short time while it re-syncs. its worked for me on previous devices after flashing a new rom, not sure if it will work here....

Check what kind of Internet connection you have: settings>wireless&networks>more>mobile networks>acces point names. The one working is net.

Any luck with this? I'm having the same issue.
I tried moving the gv app to /system/app but it didn't fix it.

Make sure you aren't disabling sync via the power widget.. it sounds obvious but it happened to someone
Sent from my Galaxy Nexus using xda premium

having the same issue, sometimes sync even work really bad when screen on, but mostly occurred when screen off. Stock kernel

joshdu1125 said:
having the same issue, sometimes sync even work really bad when screen on, but mostly occurred when screen off. Stock kernel
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Similar problem here as well. Google Talk only seems to give me a notification when I turn the screen on. Just got my gnex last week and running stock jb now (only rooted).