Since today my ZL can't charge or connect to my laptop when it is turned on.
When I turn it off, it cn be connectet via fastboot or flashmode, both work. It also charges when turned off!!
But the damn USB won't work when it is turned on... I tried to repair it via PCCompanion, but the problem is still present.
Can anyone help? Don't want to send it back to repair...
Now I flashed a ftf via flashtool, same problem. After that I did another repair with pccompanion, now it connects usb, but often interrupts the connection. I will send it back, it's a software error, but I can't fix it. Damn... I only want a device that's working, no luck with lg (optimus 2x), and now no luck with sony. This alreay is my second device, the first had a display problem.
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I was using XZXperience 2 on my Sony Xperia S, and then sony companion detected that i had firmware 6.1.A.1.45 and 6.1.A.55 was available, so just to give it a try, I installed that update, but that is a failed update, it says unfortunately music player stopped working, or unfortunately xperia keyboard stopped working etc. The main problem is that my system does not recognize my XS anymore, it says USB Device Not Recognized, so I cant connect it to Flashtool or PC Companion for repair. The Sad part is that I cant even connect it in Flash Mode, I tried a hard reset by using power button and volume up buttons, but no use. I should mention that once it recognized my phone when i turned off my laptop and removed its battery too, after restarting both phone and laptop, flashtool detected that phone was connected with USB Debugging OFF, though it was on, but as a try, I unchecked USB Debugging and then checked it again, and it worked. Now my Xperia S was connected in USB debugging mode, I tried to install busybox, rooted it, and tried to install CWM recovery,flashtool said that busy box was installed and phone was rooted, but it could not install recovery and I used another tool to install recovery,which had a bat file and it installs recovery automatically. But it didnt. After restarting my phone, the same issue appeared again, My PC does not recognize my Xperia S, tried previous procedure several times, but no use. Cant even repair it as my set cant go in flash mode. What can I do? have I bricked my Xperia S? I`m in Pakistan and there is no official Sony Mobile franchise as they dont launch their flagships in Pakistan. Please help me, considering I`m used to with rooting,flashing etc. How can I connect my phone in flash mode? Thank you.
C:/flashtool/driver
Open usb_driver.exe
Choose all the drivers you need (Xperia S drivers, flashmode driver & fastboot mode driver)
Your laptop should be able to detect your phone now.
Hi,
I have an Xperia Arc with PolygonKK 1.4 custom ROM.
I had a problem similar to what has been reported many times of Xperia S where the phone becomes soft brick if the battery was completely drained, and the phone was not starting or allowing me to recharge the battery. This problem was fixed by charging the battery outside the phone and then plugging it in and starting the phone.
The problem now is that neither my phone or my PC can detect that they are connected via a data cable.
I checked the cable with another phone, it works fine, and I am using the same PC that I have always used to handle my phone (on windows and linux).
When I try to access fastboot mode I see the blue LED but the PC detects nothing
Flash tool does not detect any mode connected (fastboot, ADB, Flash)
I tried cleaning the USB port with no result.
I think now that the port is damaged, but I still have a little hope that this is a software issue, is there a way to know what has happened to the phone?
Hi all, I have in my possession a Sony Xperia Z5 Premium (E6853) International version, recently trip and put it in a somewhat old PC running Windows XP, the phone was working perfectly until now, after having logged started to give problems , I explain in great detail:
When i connecting for the first time, the phone was powered off and would not turn on, then when connected to the PC, lit perfectly, but to my surprise, when connected to other computers, just start to charge, the phone did not recognize computers, i change the cable, nothing, restarting the phone, not even charge, nothing happend, when it goes out, and relit, the phone was connected perfectly fine, and loaded, this worked only once since then repeated the same process, and it did not work, now only charge when the battery reaches to 0%, and the phone does not turn off when I press the power off, only restarts, comes to the screen where advertised sony, and again restart,, the phone is running android 5.1.1 lollipop, and I tried to hard reset 2 times, download the full phone battery and give it charge, dont know what else to do, I need help if someone has happened something like this, greetings and thanks.
Sorry for my english...
My recommendation: Warranty repair/ replacement
Have you got Sony PC Companion installed?
What usb driver is installed? Did the PCC install the MTP driver on computers you connected to?
Check device manager on you PC when you connect your phone to it and see if it recognises your phone correctly otherwise try uninstalling the usb driver and connecting your phone once the Sony PC companion has installed the necessary drivers.
Also try factory resetting if you can see if that helps
I have windows 10 installed on my pc with all the drivers and, yes, has Sony PC Companion installed too, normally before the problem, i was conect my phone and it made a sound but now do nothing,, i try the factory reset twice and the problem persist, maybe the phone has drivers too and was corrupted somehow, all that is the PC problem, the other one is the charger problem....
i conect the phone to de charger and nothing happend same like PC, no charging at all, the only way to charge the phone is it gets out of power completely, dead, thats the only way to charge it but the battery is suffering with that way
Hello,
My LG G3 has had a problem for a while now, and it is out of warranty so I cant get a replacement or refund and I would like to get it working. There is currently no MAC Address on the phone, so it cannot connect to the internet or use bluetooth. I was planning on rooting the phone to try and fix this, but I was stopped when the phone wasn't noticed by my PC. It does not give me the option to change between MTP, PTP or just charge but instead shows that the phone is charging as if it were plugged into a wall. I cannot access the files as there is no phone showing up on my PC, but instead found that the phone was down as LGE Mobile USB Serial Port (COM5) under Ports in Device Manager.
I have tried factory resetting the phone but this does not work.
Any help would be appreciated. Thanks
Hello friends!
New registered user here but have already read tons of threads regarding G3 troubleshooting. Anyway, have decided to post this problem and if a similar situation has already been posted (and solved), please provide link.
For some strange reason, my G3 have decided to stay in the LG logo (I understand that this is the so-called boot-loop). This happened when the phone suddenly restarted while watching a YT vid and the battery still at 30%++. The phone just keeps on restarting until such a time that it never got pass the LG logo.
Here are the things that I have already tried to no avail:
1. Enter Hard Reset page via hardware keys (Power + Vol Up buttons). Have chosen "Yes" to hard reset device but alas, it never got pass the LG logo.
2. Downloaded PC suite, KDZ flashtool, and LGUP. Installed all three software. Connected G3 to PC and entered download mode (Vol Down while inserting USB cable). Unfortunately, unable to fully use either of the three software since the PC cannot detect G3.
Number 2 is quite strange since I have downloaded and installed all G3 drivers. This I know since a friend of mine who owns a working G3 unit was detected by the computer and can sync with the PC suite.
For some strange reason, everytime I connect my broken G3 to the computer, it is not detected by the PC and was not even listed in the device manager.
Any help and advise would be highly appreciated
I already downloaded all necessary tools (KDZ, LGUP, and flashtool) to flash the ROM but I need the PC to see the G3 unit to be able to do so.
By the way, before the bootloop scenario: the debugging (or is it developer?) options are disabled and I'm not sure if the bootloader is locked or unlocked.
I hope all this info is of any use.
Thanks a lot in advance
Have you tried simpler solutions first? Like, trying another USB ? Or another USB port from your pc? This maybe hardware related rather than software. You should try that before anything else. (Maybe you did?)
neyvermore said:
Have you tried simpler solutions first? Like, trying another USB ? Or another USB port from your pc? This maybe hardware related rather than software. You should try that before anything else. (Maybe you did?)
Click to expand...
Click to collapse
Thanks for the reply. Yup, have done those. Tried a different cable, different USB port, and borrowed a working G3 unit. The good G3 unit was detected by the PC but when I connect my broken G3 (same cable and same USB port), the PC does not detect it (not even listed in device manager).
Because of this hurdle, I couldn't flash with LGUP (it states no handset was connected). The KDZ flashtool basically says the same message.
By the way, my debugging options are disabled before this whole problem started. Could that be a reason why the PC won't detect the unit?