[Q] support a htc service centre in India...?? - HTC One V

Hey all some days ago my power button started troubling me at times I would have to press it really hard to make it work since my phone is still in warranty I'm thinking to submit it to HTC service centre..
So I need some advice about how the support is at the service centre..should I submit it there or not ..
I am in India (lucknow)
Anyone would like to advice about this...

Pranav Sharma (PS) said:
Hey all some days ago my power button started troubling me at times I would have to press it really hard to make it work since my phone is still in warranty I'm thinking to submit it to HTC service centre..
So I need some advice about how the support is at the service centre..should I submit it there or not ..
I am in India (lucknow)
Anyone would like to advice about this...
Click to expand...
Click to collapse
Service is pretty good.
But takes some time to get hold of your handset. Cause hardware issues are not solved in Bangalore center.
Other than that everything is great.
Sent from my HOV using CM10....

[email protected]@ said:
Service is pretty good.
But takes some time to get hold of your handset. Cause hardware issues are not solved in Bangalore center.
Other than that everything is great.
Sent from my HOV using CM10....
Click to expand...
Click to collapse
If not in Bangalore then where ..btw I'm currently in lucknow...

Pranav Sharma (PS) said:
If not in Bangalore then where ..btw I'm currently in lucknow...
Click to expand...
Click to collapse
If its a hardware problem it will go to Bangalore.
Yeah I read you post. I know u are from Lucknow.
Sent from my HOV using CM10....

I'm in Kolkata where are two service centers of HTC, one sends the phone to blore n the other one repairs the hardware n software problem in Kolkata itself. Later one is called tvs, search in HTC India support page. Cheers.
Sent from my One V

Hey same power key problem here ...
Its not been a year ... Loved Nokia for it ... My device is still in warranty according to bill but it is void when I rooted what is button got to do with ROM ?
Should I go back to stock before summiting it to HTC
I think they will check out the root stuff
Any one have a idea about it they will charge or going to do it for free ???
Have you got it replaced ???
Sent from my One V using xda app-developers app

Even if you go back to stock and relock your bootloader, the bootloader will say relocked instead of locked, so they will know and your warranty will just be a piece of paper :thumbdown:

ijayesh said:
Hey same power key problem here ...
Its not been a year ... Loved Nokia for it ... My device is still in warranty according to bill but it is void when I rooted what is button got to do with ROM ?
Should I go back to stock before summiting it to HTC
I think they will check out the root stuff
Any one have a idea about it they will charge or going to do it for free ???
Have you got it replaced ???
Sent from my One V using xda app-developers app
Click to expand...
Click to collapse
i am also rooted but the ones in india are not so smart most prabably they wont figure it out...but i changed the idea of submitiing it to them ..
few of my friends have already had the experience they said they returned their phone after 2 months and i cant live without my phone for such a long time..(well yes if u relock the bootloader its written re-locked) but if u want to go to complete stock u have to do this..
I called them they said if your phone is in warranty,it will be done feee of charge..
anyways give it a try..revert to stock go to the service centre and see if they figure it out..
oh yes and do let me know..

Related

[Q][Urgent] Wildfire Died?

Well I rooted my htc wildfire and overclocked it.
Everything seemed to work fine for a few months
and then...
I got a text message, and I responded to it, but I did also see that my battery was almost empty, then after responding, I putted my phone in my pocket, Then like 15 minutes later, I looked at my phone and it didn't do anything anymore, so I thought, my battery ran out, nothing to worry about then I got home, plugged in my phone... led didn't turn on... phone didn't charge. I was like damn, maybe my battery died? So I went outside to someone who also has a Wildfire and asked if I could try his battery, We switched batteries and my phone still didn't work
Does anyone know how i can fix this? my phone doesn't respond to ANYTHING I've tried
These symptoms are a bad omen.
Does it pick anything up plugging it into a computer?
Sent from my HTC Wildfire using xda premium
Scratch0805 said:
Does it pick anything up plugging it into a computer?
Sent from my HTC Wildfire using xda premium
Click to expand...
Click to collapse
nope, nothing at all :s
Remove battery and plug mobile to ur laptop or desktop and press power plus volume down button together....u see hboot?
First remove ur battery and then try to get hboot screen after u plugged ur phone to ur laptop or desktop via usb...
Sent from my HTC Wildfire using XDA App
Ankurcul said:
Remove battery and plug mobile to ur laptop or desktop and press power plus volume down button together....u see hboot?
First remove ur battery and then try to get hboot screen after u plugged ur phone to ur laptop or desktop via usb...
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
No response from the device at all :s
Bro ur phone is bricked....
Sent from my HTC Wildfire using XDA App
Ankurcul said:
Bro ur phone is bricked....
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
Than that would be the first wildfire thats been bricked AFAIK
Maybe it's a hardware issue, something as motherboard or CPU or maybe the connector for the lcd screen has become loose
EDIT: Did your phoneshowany sign of intability before you put it in your pocket; was it hot?
Ankurcul said:
Bro ur phone is bricked....
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
lol, how can it be bricked if I used the root for a few months and didn't change anything to it for a while?
also @lcd poster
if it was my lcd, my led should still turn on when inserting the phone to a power connection
also I do also think it is something with my mainboard/cpu, i've read on the internet that i'm not the only one with a phone that just doesn't respond to anything anymore (wildfire) even others who hadn't rooted their phone got this issue, although they have garrantuee :s
sorry for my bad english
Anyhow its great u r not bricked bt if u have damaged CPU so do u have warranty/guarantee?
Sent from my HTC Wildfire using XDA App
Ankurcul said:
Anyhow its great u r not bricked bt if u have damaged CPU so do u have warranty/guarantee?
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
Rooted and overclocked, I don't think my warranty is still valid?
Yes your warranty is void. But, if you were on a Stock / Sense based ROM, you *may* be lucky and the service guys may not notice.
3xeno said:
Yes your warranty is void. But, if you were on a Stock / Sense based ROM, you *may* be lucky and the service guys may not notice.
Click to expand...
Click to collapse
But maybe they won't start repairing it and give me just a new one, (since it's more expensive to repair the phone then to give me a new one i guess) and then they'll won't notice either?
also, if I do bring back my phone and they find out about it, will they charge me for the repairing costs? even if I don't want it to be repaired if it will cost me? (I already bought an iphone now, but sometimes i just want to experiment back with my android xd)
I really can't answer that mate. Policies vary widely across stores and nations. But, don't hold your breath for a new one, I think that case is extremely unlikely. I guess your best bet is to give them the phone, and have them contact yo regarding it's situation, repairs, and costs (if any) after their preliminary inspection / assessment. Only after their assessment, you give the go ahead to repair / replace (If free ).
3xeno said:
I really can't answer that mate. Policies vary widely across stores and nations. But, don't hold your breath for a new one, I think that case is extremely unlikely. I guess your best bet is to give them the phone, and have them contact yo regarding it's situation, repairs, and costs (if any) after their preliminary inspection / assessment. Only after their assessment, you give the go ahead to repair / replace (If free ).
Click to expand...
Click to collapse
thanks, i'll probably go to the store tommorow, but my bro got a new ipod nana (6g) because his lock button was stuck
ex4life6pro said:
thanks, i'll probably go to the store tommorow, but my bro got a new ipod nana (6g) because his lock button was stuck
Click to expand...
Click to collapse
HTC and Apple don't roll the same way.
Apple's products aren't even worth repairing, thus they don't bother doing that.
it might be an lcd problem this thing also happened to me...
I know quite a few friends of mine who had similar issues with other HTC devices and they just went to the shop and they were given new ones in a short time. usually guys at the customer service are ignorant and don't check for anything, even if in your situation it should be impossbile to know which rom you're mounting.
my advice is go there and have a brand new wildfire, nobody will discover it's without warranty
Mabye its static?
Once my brothers netbook had a static build up causing a problem i dunno if the same rules apply but try: take out battery -> hold power on for around 30secs, If that didnt work try getting into bootloader holding vol down and power on when your phones off
Hope my ideas worked and that your wildfires better
I have same problems
When i trying root my HTC device ... there are something wrong... so it can't boot after rooting.
I think that it was bricked.
How to unbrick HTC Wildfire? Pls, help me resolv this problem

Sold my Galaxy Note, now on HOX, where to go?

Hey guys,
I just sold my note and bought a HTC One X. Really excited! Any one that has gone through this transition can give some tips as to whats changed in terms of Rooting, flashing roms etc?
Go to the android development and check the stickies maybe they must help u out
U should probably run the stock for a month atleast for a better performance and battery life
itismadhan said:
Hey guys,
I just sold my note and bought a HTC One X. Really excited! Any one that has gone through this transition can give some tips as to whats changed in terms of Rooting, flashing roms etc?
Click to expand...
Click to collapse
welcome aboard
http://forum.xda-developers.com/showthread.php?t=1603905
I checked them out. Is there a way to unlock the bootloader and root/CWM using a MAC? If possible, please let me know or If its possible to do those things using a virtual windows machine in a Mac? LMK thanks!
itismadhan said:
I checked them out. Is there a way to unlock the bootloader and root/CWM using a MAC? If possible, please let me know or If its possible to do those things using a virtual windows machine in a Mac? LMK thanks!
Click to expand...
Click to collapse
Wait a few weeks before and enjoy it as is, you will loose your warranty so better be sure there are no defects, also we'll get the andoid 4.0.4 update soon and from what I have seen from custom roms it really is a big improvement
Yes you can do it on a Mac, it's just basic fastboot stuff.
I wouldn't do it straight away though, just to be sure your device doesn't need any warranty stuff.
Rusty! said:
Yes you can do it on a Mac, it's just basic fastboot stuff.
I wouldn't do it straight away though, just to be sure your device doesn't need any warranty stuff.
Click to expand...
Click to collapse
Can you elaborate? Is it better to not root?
itismadhan said:
Can you elaborate? Is it better to not root?
Click to expand...
Click to collapse
I would advise not to root it so soon..I also sold sold my Galaxy Note n bought this beauty..the screen of Note was complete junk n was way too big for my liking..wasn't able make long calls due to its sheer size ..I miss the spen though..
N don't root your one x so soon ..first make sure that u don't have any hardware issues n enjoy it as it is for some time..see if any issue pops up in 15-20 days..if it's fine then u can root..coz as soon as u unlock your bootloader your warranty is gone..so wait n observe ..
Sent from my Stunning White HTC One X
Ok man thanks for the tip. I thought only if u install a custom ROM, the warranty is gone. Did not think unlocking bootloader will void it. Thanks!
Well, you don't unlock the bootloader unless you intend to tamper with it.
It's a crap policy, really.
itismadhan said:
Ok man thanks for the tip. I thought only if u install a custom ROM, the warranty is gone. Did not think unlocking bootloader will void it. Thanks!
Click to expand...
Click to collapse
They(HTC) are damn sly about it. At HTCdev it says unlocking "may" void your warranty when what they really mean is it will void your warranty. Wait a few weeks or a month before unlocking.
I unlocked mine as soon as I got it. But the WiFi deathgrip showed up way later. Around a month and a half later. I haven't given it to HTC for repair yet as I'm in another country and sending it to repair from a HTC service center here sets me back by 35US$- Their charge to ship it to a International Service Center.
Your call it is to unlock or not Hf with your OneX.
Incredible to read how people have there opinion ready about HTC without having any
experience other then read from the board. It's so sad to read.
death__machine said:
They are damn sly about it. At HTCdev it says unlocking "may" void your warranty when what they really mean is it will void your warranty. Wait a few weeks or a month before unlocking.
I unlocked mine as soon as I got it. But the WiFi deathgrip showed up way later. Around a month and a half later. I haven't given it to HTC for repair yet as I'm in another country and sending it to repair from a HTC service center here sets me back by 35US$- Their charge to ship it to a International Service Center.
Your call it is to unlock or not Hf with your OneX.
Click to expand...
Click to collapse
Laurentius26 said:
Incredible to read how people have there opinion ready about HTC without having any
experience other then read from the board. It's so sad to read.
Click to expand...
Click to collapse
Excuse me? I think you misunderstood what I said. I can't figure if you're abusing me or what. Whatever you're doing, do it more clearly
Let me make it more clear then, without the experience of having your device repaired by HTC you
have your judgement ready, I think you did understand in the first post already but it doesn't mather to explain it one more time. :cyclops:
death__machine said:
Excuse me? I think you misunderstood what I said. I can't figure if you're abusing me or what. Whatever you're doing, do it more clearly
Click to expand...
Click to collapse
death__machine said:
They(HTC) are damn sly about it. At HTCdev it says unlocking "may" void your warranty when what they really mean is it will void your warranty.
Click to expand...
Click to collapse
death__machine said:
I haven't given it to HTC for repair yet as I'm in another country and sending it to repair from a HTC service center here sets me back by 35US$- Their charge to ship it to a International Service Center..
Click to expand...
Click to collapse
Laurentius26 said:
Let me make it more clear then, without the experience of having your device repaired by HTC you
have your judgement ready, I think you did understand in the first post already but it doesn't mather to explain it one more time. :cyclops:
Click to expand...
Click to collapse
+1
HTC will repair phones that have been unlocked if it's a hardware defect and not related to over heating, I had my senny, fixed and I've read a few stories of people having their hox fixed
Sent from my HTC One X using xda premium
Ooooppps
Thanks for the input guys. I will be getting the phone this Saturday. Doing some R&D now. I want to know about the battery life? Is it better to stay stock? Or Custom ROMs/AOSP, CM - x etc
itismadhan said:
Thanks for the input guys. I will be getting the phone this Saturday. Doing some R&D now. I want to know about the battery life? Is it better to stay stock? Or Custom ROMs/AOSP, CM - x etc
Click to expand...
Click to collapse
stock has good battery, so does som custom roms, all depends on ur usage and screen brightness. all i know for sure is custom roms are gettinf me great battery AND performance. Sense has never been so smooth
Sent from my HTC One X using Tapatalk 2
Laurentius26 said:
Let me make it more clear then, without the experience of having your device repaired by HTC you
have your judgement ready, I think you did understand in the first post already but it doesn't mather to explain it one more time. :cyclops:
Click to expand...
Click to collapse
I agree I haven't given mine for repair yet so no idea if they will repair my unlocked phone.i.e No Experience as you call it. But I do have the experience of talking to them on the phone and contact via emails & I did mention a reason as to why I haven't given it for repair yet. A valid reason at that.
"Let me make it more clear then"
My HOX I got from the UAE and I'm in India right now. I can't avail my warranty here as its local but HTC offers an option to send my phone to an HTC International Service Center but they will charge for shipping $35. I sent this mail to them whining a little bit lol. HTC was nice enough to call me back. They mentioned the same thing about me sending it to a int. Service Center since its from UAE. I enquired about why they have to send it to a international service center and why can't it be done here itself and he replied saying that since my phone is from the UAE it has different software and hardware -_- I asked how long it would take for my phone to come back and he replied upto 30 days. I neither have that much time or money, so I'll wait till I go to the UAE later this month and give my phone.
You're the one who shouldn't have his judgement ready. Just because you have a perfect HOX doesn't mean everyone has a perfect one. I'm not the only person facing the WiFi Deathgrip either. So lets just call it quits here, I hope you get a better understanding of my situation.
I'd rather pick this up http://www.flipkart.com/nokia-1280-...NMG5&ref=835df16f-4081-4fed-8a95-b0b45ee17db0 than pay HTC 35$
---------- Post added at 06:24 AM ---------- Previous post was at 06:19 AM ----------
KLUVJ said:
stock has good battery, so does som custom roms, all depends on ur usage and screen brightness. all i know for sure is custom roms are gettinf me great battery AND performance. Sense has never been so smooth
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Another point I'd like to add is that custom roms also have the 2.05 base which was leaked but hasn't been released yet. It has great performance and lots of fixes. It killed the overheating problem my HOX had. Some people find the colors messed up on the 2.05 roms but I don't.
Anyways great custom roms here thanks to the amazing devs around.
I'm using cm10 by tbalden. Jellybean is awesome
You can try talking the story nice and straight but I don't take it.
Just because you're on a trip and HTC offers you an option to send it to an international service center doesn't mean they must pay for the shipping cost isn't?
The shipping cost they are charging you are just regular international shipping cost you pay for an item, nothing fancy about it.
Reading what you're writing now HTC is not bad at all so I do not understand why you start
moaning about them without any experience.
About your last sentence, I don't have any judgement ready I'm just telling you what I think about it.
To my opinion it sucks what you are doing, it's as simple as that.
Be patient till your back from your travel, return your device to HTC and then judge,
and please don't start crying here again if HTC doesn't repair your device under warrentee because that's there right too, you unlocked the bootloader and agreed with the terms.
It's there expertise and you're just a regular customer, they have a lot more experience then you.
So fingers crossed they repair it for you.
Goodluck with it.
death__machine said:
I agree I haven't given mine for repair yet so no idea if they will repair my unlocked phone.i.e No Experience as you call it. But I do have the experience of talking to them on the phone and contact via emails & I did mention a reason as to why I haven't given it for repair yet. A valid reason at that.
"Let me make it more clear then"
My HOX I got from the UAE and I'm in India right now. I can't avail my warranty here as its local but HTC offers an option to send my phone to an HTC International Service Center but they will charge for shipping $35. I sent this mail to them whining a little bit lol. HTC was nice enough to call me back. They mentioned the same thing about me sending it to a int. Service Center since its from UAE. I enquired about why they have to send it to a international service center and why can't it be done here itself and he replied saying that since my phone is from the UAE it has different software and hardware -_- I asked how long it would take for my phone to come back and he replied upto 30 days. I neither have that much time or money, so I'll wait till I go to the UAE later this month and give my phone.
You're the one who shouldn't have his judgement ready. Just because you have a perfect HOX doesn't mean everyone has a perfect one. I'm not the only person facing the WiFi Deathgrip either. So lets just call it quits here, I hope you get a better understanding of my situation.
I'd rather pick this up http://www.flipkart.com/nokia-1280-...NMG5&ref=835df16f-4081-4fed-8a95-b0b45ee17db0 than pay HTC 35$
---------- Post added at 06:24 AM ---------- Previous post was at 06:19 AM ----------
Another point I'd like to add is that custom roms also have the 2.05 base which was leaked but hasn't been released yet. It has great performance and lots of fixes. It killed the overheating problem my HOX had. Some people find the colors messed up on the 2.05 roms but I don't.
Anyways great custom roms here thanks to the amazing devs around.
I'm using cm10 by tbalden. Jellybean is awesome
Click to expand...
Click to collapse

Unlocking And Warranty

Hello
Just thought I would let concerned people know that the UK service centre have no problems repairing phones that have been unlocked. I sent mine in last week and they replaced the main board, even though the phone was unlocked and even had a custom rom installed. Spoke to the guy there and they stated they are happy to repair unlocked phones as long as its a genuine hardware fault.
Marshall1975 said:
Hello
Just thought I would let concerned people know that the UK service centre have no problems repairing phones that have been unlocked. I sent mine in last week and they replaced the main board, even though the phone was unlocked and even had a custom rom installed. Spoke to the guy there and they stated they are happy to repair unlocked phones as long as its a genuine hardware fault.
Click to expand...
Click to collapse
Thanks for the input, I guess thats why their disclaimer says "May Void Warranty" :good:
Indeed so. Just quite refreshing that even the guys at the other end realise that flashing custom roms does not in any way make hardware fail.
Why did they change the board? What the problems? Battery drain? Screen flicker?
Thanks
Sent from my HTC One X using XDA Premium HD app
Sent mine away on Thursday due to a faulty digitizer with a relocked bootloader and things seem to have went smoothly. Using their tracker my status today went from "in repair" then briefly to "repair complete" then back to "in repair". Now it's reverted back to the very first stage "request initiated". Not sure what's going on now, might have to give them a call.
The screen would not come on when you pressed the wake button, only the soft keys at the bottom. Funny old thing mine went from in repair right back to awaiting phone. Gave them a bell and they said it had already been picked up by UPS. Good service thats for sure.
Marshall1975 said:
Hello
Just thought I would let concerned people know that the UK service centre have no problems repairing phones that have been unlocked. I sent mine in last week and they replaced the main board, even though the phone was unlocked and even had a custom rom installed. Spoke to the guy there and they stated they are happy to repair unlocked phones as long as its a genuine hardware fault.
Click to expand...
Click to collapse
Oh my god, I've been holding off ROOTING ETC for this exact reason.
Is this the actual HTC repair centre?
Or was this some sort of general Repair Centre?
Thanks for the info !
Marshall1975 said:
The screen would not come on when you pressed the wake button, only the soft keys at the bottom. Funny old thing mine went from in repair right back to awaiting phone. Gave them a bell and they said it had already been picked up by UPS. Good service thats for sure.
Click to expand...
Click to collapse
If that's the case then mine is probably on it's way back to me. I'm blown away by their customer service, my bootloader was relocked and I had no proof of purchase but they still fixed it for free - amazing.
---------- Post added at 04:54 PM ---------- Previous post was at 04:50 PM ----------
Wilks3y said:
Oh my god, I've been holding off ROOTING ETC for this exact reason.
Is this the actual HTC repair centre?
Or was this some sort of general Repair Centre?
Thanks for the info !
Click to expand...
Click to collapse
I believe it's HTC's certified UK repair centre, Regenesis I think they're called
My bootloader was also unlocked and they repaired it for free.
HTC One X Service
Just wanted to add that I sent my 3 branded one x off to htc uk on thursday and got it back all fixed and working perfectly the following tuesday, Also my one x was unlocked and also had a custom rom on it as well and nothing was said and I was not charged for the service which was for a replacment screen due to the yellow patches issue. they even fitted a whole brand new digitiser as well into the bargain.
I am one happy customer and now my one x feels solid and has a perfect screen like it should have had in the first place lol
Well done HTC UK great service and very fast repair.
Reckon I should try and send my arhd unlocked one x off because of WiFi and one barely working UI capacitive button?
Sent from my HTC One X using xda app-developers app
Should be fine. Just relock the bootloader and RUU back to stock

HOX Screen problems, help !!! (video/photos attached)

Hi !!
I have a huge problem with my HOX. I've had this for a while and tried two factory resets and I just dont know what to do anymore. I contacted HTC but they said the problem was probably due to an app that I installed. I dont agree so I used the phone today after a factory reset and no installed apps and after a while I got the same problems. Here is a video that sums it all up...........
http://youtu.be/RoypOXbgWBI
Does anyone have a clue to whats wrong and is there a solution for it ???? I will contact HTC again and I want them to check out the phone because I just cannot use it anymore. Oh, and is anyone else having these problems and were they solved ???
Thanks !!
biancka said:
Hi !!
I have a huge problem with my HOX. I've had this for a while and tried two factory resets and I just dont know what to do anymore. I contacted HTC but they said the problem was probably due to an app that I installed. I dont agree so I used the phone today after a factory reset and no installed apps and after a while I got the same problems. Here is a video that sums it all up...........
http://youtu.be/RoypOXbgWBI
Does anyone have a clue to whats wrong and is there a solution for it ???? I will contact HTC again and I want them to check out the phone because I just cannot use it anymore. Oh, and is anyone else having these problems and were they solved ???
Thanks !!
Click to expand...
Click to collapse
Read here, this problem seems to be diffused http://forum.xda-developers.com/showthread.php?t=2276044 someone suggest to send the phone to Repairem.com ...
Mat08.cc said:
Read here, this problem seems to be diffused http://forum.xda-developers.com/showthread.php?t=2276044 someone suggest to send the phone to Repairem.com ...
Click to expand...
Click to collapse
Thank you for your reply. I have just seen at least 6 videos on youtube with the same problem and what I can tell from the comments........there are a lot of people with this problem. I've already send HTC an email and hopefully they are going to acknowledge the problem and replace my phone (fat chance, right ???).
Oh, and I am from The Netherlands so I dont think sending my phone to the USA is a good idea.........but thanks for the suggestion
If you haven't rooted your phone, send it in for warranty...
Sent from my HTC One X using xda app-developers app
Have you rooted your hox ? If you have could be a bad app like htc say, what i would do is make a backup of your current rom dl a rom (viperjb) do a full system wipe flash the zip file then go into fastboot flash the boot.img & dont forget to fastboot erase cache. Then without installing apps see if the problem is still there if it isnt install your apps one by one test again if its there before installing any apps it is proberly a hardware fault so either send it back to your provider or htc. Hope this helps in some way.
Sent from my HTC One X using xda premium
I havent rooted my HOX so I guess I better prepare myself to fight it out with HTC or Vodafone
biancka said:
I havent rooted my HOX so I guess I better prepare myself to fight it out with HTC or Vodafone
Click to expand...
Click to collapse
Good luck
sent from my N7 & having a Beer or 3
biancka said:
I havent rooted my HOX so I guess I better prepare myself to fight it out with HTC or Vodafone
Click to expand...
Click to collapse
Restore your HOX to the stock rom and relock the thing (lots of guides out there) and then contact HTC about your problem if it still exists. I've had good experiences with HTC warranty in the Netherlands (and yes, i was unlocked too). And with good I mean that they weren't whining about it being unlocked, their actual service was very bad..
WiiiLDFARMER said:
Restore your HOX to the stock rom and relock the thing (lots of guides out there) and then contact HTC about your problem if it still exists. I've had good experiences with HTC warranty in the Netherlands (and yes, i was unlocked too). And with good I mean that they weren't whining about it being unlocked, their actual service was very bad..
Click to expand...
Click to collapse
He's saying he hasn't rooted. So he must be on stock rom.
Sent from my HTC One X using xda app-developers app
Right now it's back to a factory reset and nothing else on it and the problem is still there so HTC cannot use the excuse that it's an app that is causing this problem.
Oh, and me is a she
biancka said:
Right now it's back to a factory reset and nothing else on it and the problem is still there so HTC cannot use the excuse that it's an app that is causing this problem.
Oh, and me is a she
Click to expand...
Click to collapse
Stand your ground with them
Sent from my HTC One X using xda premium
elsworth1983 said:
Stand your ground with them
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I am going to give it my best !!
Well, just phoned HTC and they are not going to give me a new phone. They will only offer that after a third repair. So I am going to let them repair the phone. This will be my second repair so who knows.........I might have a new phone next month !!!
biancka said:
Well, just phoned HTC and they are not going to give me a new phone. They will only offer that after a third repair. So I am going to let them repair the phone. This will be my second repair so who knows.........I might have a new phone next month !!!
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Click to collapse
Well a repair should fix your HOX right? And if it won't then they cant do a whole lot more than offer you a new one right? Just to bad it takes up a lot of time to arrange everything...
Well, phone was picked up today........will keep you all updated. I also posted my youtube video to the facebook page of HTC Nederland. I wonder if anyone is going to reply to it
I just received my repaired HOX !! According to the included paperwork the display module was replaced. I hope that that solved the problem. I will keep you all updated
I cannot believe this !! Now I have a whole new problem !!!! Within one hour of getting the phone returned to me I found out this.......
http://youtu.be/8xbPCiNg148
Unbelieveable !!!!!!!!!!!!!!!!!!!!!!!!!!!! I have already send out a new email to HTC and they are probably going to tell me they are going to pick up the phone for another repair. I guess it's time to take legal action !!!
biancka said:
I cannot believe this !! Now I have a whole new problem !!!! Within one hour of getting the phone returned to me I found out this.......
http://youtu.be/8xbPCiNg148
Unbelieveable !!!!!!!!!!!!!!!!!!!!!!!!!!!! I have already send out a new email to HTC and they are probably going to tell me they are going to pick up the phone for another repair. I guess it's time to take legal action !!!
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That's just bad man #HtcFail
sent from my N7. JD time with a splash of coke
Another update from me. To my surprise I received a new HOX today and sofar it is working like it should work. No silly black screens etc. Hopefully I can enjoy this phone till the end of april 2014....then it's time to say bye bye to HTC

[Q] Power rocker s/w

Do we get warranty for Power button?
Mine is almost broken.
can hTC replace it for free?
Nishblueweapon said:
Do we get warranty for Power button?
Mine is almost broken.
can hTC replace it for free?
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Click to collapse
Actually htc replaces anything for free if 1. Your boot loader is locked ( but in India might not figure it out they are dumb) 2.the damage is not personal (if u literally broke it after making ur HOV fall ) 3. Your phone is still in warranty period...
If u plan to submit phone to HTC revert to stock completely if possible...:fingers-crossed:
Pranav Sharma (PS) said:
Actually htc replaces anything for free if 1. Your boot loader is locked ( but in India might not figure it out they are dumb) 2.the damage is not personal (if u literally broke it after making ur HOV fall ) 3. Your phone is still in warranty period...
If u plan to submit phone to HTC revert to stock completely if possible...:fingers-crossed:
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Click to collapse
No they wont.
I went some time ago for replacing earphone they were figuring out whats wrong with my phone for about an hour later i told them cant u figure out still they waited me for another 20 mins. so ileft & told them i have rooted it.
They didnt even know what a root is.
I was like Wat the crap & i left & settled on Hp without mike.
Nishblueweapon said:
Do we get warranty for Power button?
Mine is almost broken.
can hTC replace it for free?
Click to expand...
Click to collapse
Nishblueweapon said:
No they wont.
I went some time ago for replacing earphone they were figuring out whats wrong with my phone for about an hour later i told them cant u figure out still they waited me for another 20 mins. so ileft & told them i have rooted it.
They didnt even know what a root is.
I was like Wat the crap & i left & settled on Hp without mike.
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Click to collapse
No actually ear phones are a part of the accessories ..i know they do such things with eraphones my friend had ordered a replace but he recieved his new earphones 2 months later ..that to when his father called the company and said that he'll sue them:laugh: .. but i don't think that any such thing should happen with ur handset ..i had called HTC once then they said that they'll first figure out whether it's a part of personal damage or not if it's not personal damage they'll fix it fr no cost.. I didn't even mention the word root...
Pranav Sharma (PS) said:
No actually ear phones are a part of the accessories ..i know they do such things with eraphones my friend had ordered a replace but he recieved his new earphones 2 months later ..that to when his father called the company and said that he'll sue them:laugh: .. but i don't think that any such thing should happen with ur handset ..i had called HTC once then they said that they'll first figure out whether it's a part of personal damage or not if it's not personal damage they'll fix it fr no cost.. I didn't even mention the word root...
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OK i ll give it a shot before my warranty ends
Nishblueweapon said:
OK i ll give it a shot before my warranty ends
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Click to collapse
LoL your warranty has already ended since you unlocked bootloader xD xD
Seraz007 said:
LoL your warranty has already ended since you unlocked bootloader xD xD
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Click to collapse
yeah i know but the ppl over there dont know what does root mean
Nishblueweapon said:
yeah i know but the ppl over there dont know what does root mean
Click to expand...
Click to collapse
JUST MAKE SURE YOU REVERT TO STOCK ROM THEY KNOW WHAT SENSE LOOKS LIKE AND THAT ONE V DOESNT WORK SO SMOOTH...
PLUS THEY RECOGNISE SUPERSU APP OR ANY OTHER SUPERUSER APP..
GOOD LUCK..:good:
if they are smart enough, you will get caught
If they boot into bootloader and see the Unlocked sign, bye bye warranty xD :silly:
if its costing me less than 100 bucks i ll do it otherwise i have to trick them some how

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