Today my note 2 started freezing. It has never done this and I do not know what is causing it. It is still doing it. Im not doing anything in particular, just using the phone and it freezes and takes 10 or 15 seconds to come back. Ive taken out the battery, updated apps, and it is still freezing. Im stock. How can I figure out what is causing it to mess up?
Any number of applications could be causing this problem.
Try the basics first.
Clear caches for your applications....and you can also boot into the stock recovery and wipe the cache there.
Also check any new applications you have recently added to the device. If the problem persists after clearing caches and rebooting, then you can look deeper.
Hardware issues are always possible but it's early in the diagnosis and I doubt hardware is bad at this point. ...g
gregsarg said:
Any number of applications could be causing this problem.
Try the basics first.
Clear caches for your applications....and you can also boot into the stock recovery and wipe the cache there.
Also check any new applications you have recently added to the device. If the problem persists after clearing caches and rebooting, then you can look deeper.
Hardware issues are always possible but it's early in the diagnosis and I doubt hardware is bad at this point. ...g
Click to expand...
Click to collapse
How do I clear the applications cache?
Menu-settings-applications manager...
Once there, you can see each application, and clean it's cache one by one if you choose.
By booting into recovery, you can clean the cache for the entire device and all of it's applications at one time.....g
Any new hardware lately that uses BT 4.0, like a Fitbit Flex? I've noticed reboots since I got my Flex. I run Perseus kernel, so it could be the newest update, but my wife runs full stock unrooted and said her phone restarted this weekend. She has a Fitbit Flex paired with her phone also.
Jrockttu said:
Any new hardware lately that uses BT 4.0, like a Fitbit Flex? I've noticed reboots since I got my Flex. I run Perseus kernel, so it could be the newest update, but my wife runs full stock unrooted and said her phone restarted this weekend. She has a Fitbit Flex paired with her phone also.
Click to expand...
Click to collapse
OP is having freeze issues, not random reboots, and nothing related to Blue tooth pairing issues.
This post will only serve to confuse the OP, as it's wayyyyy off topic.....but thank you for the other thread concerning the blue tooth issues...g
gregsarg said:
OP is having freeze issues, not random reboots, and nothing related to Blue tooth pairing issues.
This post will only serve to confuse the OP, as it's wayyyyy off topic.....but thank you for the other thread concerning the blue tooth issues...g
Click to expand...
Click to collapse
I posted it in this thread because my phone is also freezing, as it just did, before restarting and getting stuck at boot screen, requiring a battery pull. OP says that he has tried battery pulls, so I assume his is freezing to the point that he must pull the battery.
It's on topic and relevant.
When a poster asks how application caches are cleared, it's generally not a good idea to post blue tooth pairing issues don't you agree ??
I think this thread needs to go a bit slower than that, while the OP has a chance to read and learn a bit more first.
Just a thought....and sorry for the highjack OP, we are all trying to help.....g
Related
I would have made a reply post in the dev thread but my post count is to low, sorry about that.
Also i read through a lot of the recent pages that pertained to version 1.6 with no answer.
After a few days of using this ROM i have noticed an odd bug. Throughout the day, my phone would be on in my pocket with out me knowing. The screen would be on and also wife, Bluetooth, gps, 4g... Certain apps would also turn on. I wear thick work pants so i don't believe my skin would have triggered this. The battery would obviously be drained with only being off the charger for 4 hours...
yesterday night, i noticed my pocket was red hot. So i went to grab my phone out to see what was going on. I have never felt a phone that was this hot before. I immediately took the battery out and let the phone cool off for a good half hour.
Just curious if anyone has noticed this before and if there is a fix? To be safe i am going back to my old ROM.
That is definitely not normal. Try a clean wipe and reinstall. If still getting this then check a program like badass battery monitor to see what is doing it. Again this is not normal at all and you are one of the only ones potentially having the issue so i don't think it is the rom in this case. Good luck and hope it corrects.
Sent from my SPH-D710 using Tapatalk 2
Definitely not the ROM. I've been using it without issues since it came out and by the number of people that use the ROM, it would've come up if it were isolated to the ROM itself. As the previous poster indicated possibly something running in the background. Did you in do a clean install from GB or Calk 1.5 (whichever you were on)?
My phone did something similar running on of the leaked ICS (non-custom) ROM's a few weeks ago and I remember just going into recovery, then wiping cache and dalvik cache. No issues since then. When in doubt start with a "clean" install and if restoring from TB, then restore apps only and no system data. This seems to play nice for me.
Good Luck.
kperry1911 said:
Definitely not the ROM. I've been using it without issues since it came out and by the number of people that use the ROM, it would've come up if it were isolated to the ROM itself. As the previous poster indicated possibly something running in the background. Did you in do a clean install from GB or Calk 1.5 (whichever you were on)?
My phone did something similar running on of the leaked ICS (non-custom) ROM's a few weeks ago and I remember just going into recovery, then wiping cache and dalvik cache. No issues since then. When in doubt start with a "clean" install and if restoring from TB, then restore apps only and no system data. This seems to play nice for me.
Good Luck.
Click to expand...
Click to collapse
I used calk's format all coming from GB. All of his ROM's have run great for me.
The best ROM i have used to date was his el29 v3.0.
I figured this was very specific, i will check out that battery monitor. Thanks for the input!
After the ICS update on my non-rooted phone, the phone seems to be freezing
up and becoming unresponsive. After a while it looks like the radio "resets", all
the icons disappear in the top bar (signal, wifi, data) and it shows no service.
Then slowly one by one they all come back and I can use the phone again.
Sometimes I receive the "System is not responding" dialog box, but not always.
There is not one particular program it is doing this in, it can be something as
simple as pulling down the notification bar that will cause the freeze.
Any suggestions are appreciated, I couldn't find anyone else with the same issue.
Thanks.
Try:
Turn off phone
Take out SIM
Put SIM back
Turn on
I've had my phone act weird with respect to signal, wifi and data when this was the issue. Worth a shot, at the very least.
Digital_Buddha said:
Try:
Turn off phone
Take out SIM
Put SIM back
Turn on
I've had my phone act weird with respect to signal, wifi and data when this was the issue. Worth a shot, at the very least.
Click to expand...
Click to collapse
Thank you for the response.
Tried this and had the system is unresponsive issue right on reboot. If I do a
factory reset, does it reset to the current firmware or what was originally on the
phone (probably a really stupid question). I wonder if some other program isn't
ICS compatible and is doing something in the background. Doesn't look like
anyone else is having this same issue.
jdscully said:
Thank you for the response.
Tried this and had the system is unresponsive issue right on reboot. If I do a
factory reset, does it reset to the current firmware or what was originally on the
phone (probably a really stupid question). I wonder if some other program isn't
ICS compatible and is doing something in the background. Doesn't look like
anyone else is having this same issue.
Click to expand...
Click to collapse
If you do a factory reset and it was the standard Kies legit update from Tmo, it won't downgrade your phone - will just re-install a fresh copy of your ICS. Did you do a restore of apps from your last version (gb?) with data? That could cause problems I would think..
VoiD_Dweller said:
If you do a factory reset and it was the standard Kies legit update from Tmo, it won't downgrade your phone - will just re-install a fresh copy of your ICS. Did you do a restore of apps from your last version (gb?) with data? That could cause problems I would think..
Click to expand...
Click to collapse
Yes I did the legit update on Kies, standard stock phone un-rooted.
Do I need to backup pictures before the reset, its been a while since
I had to do this.
At this point, I think its worth a try to wipe it clean and clear out all the
data.
jdscully said:
Yes I did the legit update on Kies, standard stock phone un-rooted.
Do I need to backup pictures before the reset, its been a while since
I had to do this.
At this point, I think its worth a try to wipe it clean and clear out all the
data.
Click to expand...
Click to collapse
wipe the dalvik cache and cache then reboot
I did a factory reset and that solved the issue.
Thanks for all the assistance.
I've done a factory reset and wiped the cache more than once already and i still get a force close or unresponsive, enough that its really irritating me now. Any advice? And also, when texting, the typing responds very slow.
Sent from my SGH-T989 using XDA
itsdamage said:
I've done a factory reset and wiped the cache more than once already and i still get a force close or unresponsive, enough that its really irritating me now. Any advice? And also, when texting, the typing responds very slow.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Are you letting it sit for like 10 minutes during first boot after factory reset then reboot again before setting up. Its likely that some scripts are running from the initial installation and you need to let it rot until its done..
I did exactly that, thanks for the advice. Hoping that may fix the problem. I wiped the cache and factory reset, then let the phone sit for a good while before going through the play store and re-installing everything.
This issue just resurfaced again. The last 2 days I am getting the freezing, radio reboot and android process not responding.
No one else having this issue?
I think I'm in the same boat. I was stock GB, and just did the mini OTA update (which was great). A few days later ICS became available via Kies from T-Mobile, and I "upgraded".
Since the upgrade my phone is laggy, screen is significantly less responsive and also my battery life is less than before.
I have NOT done a factory reset of my phone yes (plan on doing that today), but even with that I have read that performance does not improve.
Ideally, I would love to return back to the stock tmobile gb firmware. However, even after literally 2 hours of reading I can't find the "how-to" and files I need.
I would appreciate any assistance.
t989 chip lags
ive notice this happen on my tmobile galaxy s2. i think it has to do with the Qualcomm chip on tmobiles stock roms.
When i had sprint i bought my girlfriend a galaxy s2 on the sprint network which runs the samsung exynos chip. She never complained about any lag or freezing whatsoever. I then left sprint because of their garbage network and joined tmobile.
bought 2 galaxy s2s and i noticed the lag almost immediately. The phone has random lag spikes as well as freezing and force closes. It had it on stock gingerbread and it has it on stock ICS too.
My girlfriend complains about freezing all the time so i decided to root her phone too. Right now im testing DarkSides v7 rom and if its pretty good in performance i will flash her phone with it too. So far it has been pretty snappy and everything works.
jdscully said:
This issue just resurfaced again. The last 2 days I am getting the freezing, radio reboot and android process not responding.
No one else having this issue?
Click to expand...
Click to collapse
Yes i have the exact same problem...and the clock goes off too...if i don't reboot then this will keep happening...if you go into settings then development settings and tick off only let 4 process run in the background it should stop...try it and let me know
Sent from my SGH-T989 using xda premium
tonydetroit said:
I think I'm in the same boat. I was stock GB, and just did the mini OTA update (which was great). A few days later ICS became available via Kies from T-Mobile, and I "upgraded".
Since the upgrade my phone is laggy, screen is significantly less responsive and also my battery life is less than before.
I have NOT done a factory reset of my phone yes (plan on doing that today), but even with that I have read that performance does not improve.
Ideally, I would love to return back to the stock tmobile gb firmware. However, even after literally 2 hours of reading I can't find the "how-to" and files I need.
I would appreciate any assistance.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1668502
follow that first post. i went through exactly the same problems and found this guide and am now happy again and running stock GB on my Galaxy S2.
Because you are on stock ics (im guessing you are..), you can just follow that guide and flash the UVLDE update.
Yes clock resets to standard standard time.. I already did a factory reset and worked done for a couple weeks. My wife has same phone and she is getting the freeze ups now.
jdscully said:
Yes clock resets to standard standard time.. I already did a factory reset and worked done for a couple weeks. My wife has same phone and she is getting the freeze ups now.
Click to expand...
Click to collapse
Yeah really sux...it's random..I'm using a custom kernel and still having that problem....
Sent from my SGH-T989 using xda premium
Yup here too. Almost reminds me of XP. Really ticking me off & it never happened on gingerbread. Rooted now & before I'm on rogers 4.0.4. wondering if there's going to be fix? Haven't seen if Google / rogers /at&t have commented?
Sent from, The Eclectic Chair.
I'm getting the freezes as well even after doing a factory reset.
It sucks, I'm waiting for cyanogen to release a stable release and then I'm switching.
djtheraven said:
Yes i have the exact same problem...and the clock goes off too...if i don't reboot then this will keep happening...if you go into settings then development settings and tick off only let 4 process run in the background it should stop...try it and let me know
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion, I'll give it a try. But it really shouldn't be necessary on a phone that's got more going for it than the stock nexus that 1st came out with ics.
There's something else going on.
Sent from, The Eclectic Chair.
About a month ago I downloaded and installed the latest Cut&Paste ROM.
Really like the battery life. Been working well but recently it the phone started to randomly reboot and now I am seeing something really weird. The whole screen looks, I guess you would say over exposed. Like it is glowing or something.
I rebooted a few times and it went back to normal, but now I try to restart the launcher (using Halo) or reboot, shut down, take out the battery when it comes up again I am still getting that strange coloring.
Has anyone seen this before?
Looks like there is a new update to Cut&Paste. Maybe try that?
Please post questions in Q&A
Thank you
Thread moved
Sent from my PantechP4100 using xda premium
Sorry about that. Thank you for moving.
ryan4sc said:
Sorry about that. Thank you for moving.
Click to expand...
Click to collapse
yeah try the update, but clear /cache and dalvik or factory reset before you flash a new or updated rom.
Turns out I already had the v2.61 Extra Crispy version. I did wipe everything and cleared the caches, reinstalled the rom and I am seeing the same thing.
Even when I was on the clockwork recovery screen I was seeing the strange coloration/over exposure.
I am thinking it must be the phone itself. Probably on its last legs. Have people bought new Epic 4G phones or just moved on to a newer one?
If any of you are having Lag, slowness, signal issues, bad battery life, etc. and/or other weird glitches after the lollipop update you need to factory reset your phone.
This is a know bug with updating from Kitkat to lollipop. It has happened on many devices, Nexus 5, nexus 7, Shield tablet, N910A etc.
Just factory reset your phone and re-set it up and most if not all of the problems will be gone.
From my brief understanding it has to do with some downloaded apps not switching from davlink to ART correctly during the OTA process. Facebook on my shield tablet was a notorious culprit.
Just an FYI hope it helps a few people out.
Sent from my SM-N910T using XDA Free mobile app
We did have one person factory reset to attempt to solve the "heart rate light turning on" bug, and it did not solve the problem.
Have you noticed this bug or used S Health yet?
One list I always go through is: update, update all apps, boot into recovery, wipe cache, and reboot twice. Works great and I know a bunch of others see similar results
Sent from my SAMSUNG-SM-N910A
ShrekOpher said:
If any of you are having Lag, slowness, signal issues, bad battery life, etc. and/or other weird glitches after the lollipop update you need to factory reset your phone.
This is a know bug with updating from Kitkat to lollipop. It has happened on many devices, Nexus 5, nexus 7, Shield tablet, N910A etc.
Just factory reset your phone and re-set it up and most if not all of the problems will be gone.
From my brief understanding it has to do with some downloaded apps not switching from davlink to ART correctly during the OTA process. Facebook on my shield tablet was a notorious culprit.
Just an FYI hope it helps a few people out.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Luckily I was already running ART prior to the update to 5.0.1, so I haven't seen any of these issues yet, and hope none crop up. :good:
Luckily I haven't had any of the glitches a few people have mentioned. However, my friend with an S5 needed to factory reset hers after being pushed the lollipop update and it smoothed everything out. Just like when flashing a ROM guys...starting fresh helps a lot.
Anytime there is a major change to an OS, whether it be on my PC/Mac or my phone, I always factory reset and start over. ALWAYS. Too many little bugs and quirks pop up in software upgrades for me to waste my time with that stuff. I'd always rather start fresh...plus then I can weed out the apps I don't use anymore.
As an old habit, I always do a system reset after a major upgrade. I did the same with this upgrade and it has been running pretty smooth for me.
I am now experiencing lag in a bunch of places, yet I did a factory reset.
greekunit690 said:
One list I always go through is: update, update all apps, boot into recovery, wipe cache, and reboot twice. Works great and I know a bunch of others see similar results
Sent from my SAMSUNG-SM-N910A
Click to expand...
Click to collapse
I did this right here cause I noticed my battery was draining a good amount when the phone wasn't being used. After this and a full charge, the phone went back to how it was before.
I wiped cache and factory reset 3 times and I haven't experienced any of the aforementioned issues.
greekunit690 said:
One list I always go through is: update, update all apps, boot into recovery, wipe cache, and reboot twice. Works great and I know a bunch of others see similar results
Sent from my SAMSUNG-SM-N910A
Click to expand...
Click to collapse
This is what I did. I had absolutely no issues with the update.
The minor issue is the quick note app pops up very slowly. But that is fairly minor, and not significantly different from kitkat.
factory reset
I rebooted a couple of times after the update, and wiped cache in recovery. Still experienced lag all over the place, especially w/ the dialer. I factory reset last night and it's been running more smoothly since.
Has anyone noticed that when booting into recovery, it says "installing system updates"? I even got a message, before the recovery screen popped up, that "no command found". After that popped up briefly, the phone went into recovery and all seemed fine.
PhonoRoboto said:
I rebooted a couple of times after the update, and wiped cache in recovery. Still experienced lag all over the place, especially w/ the dialer. I factory reset last night and it's been running more smoothly since.
Has anyone noticed that when booting into recovery, it says "installing system updates"? I even got a message, before the recovery screen popped up, that "no command found". After that popped up briefly, the phone went into recovery and all seemed fine.
Click to expand...
Click to collapse
Yup,
Dead Andy then into recovery. Weird...
This update to lollipop on the note 4 has been the best update experience that I've had on any phone. Love it. And yes, factory reset solved many issues that were honestly minor and I really didn't feel I had to, but I did bc I'm crazy. ..but it was worth it.
Back up phone via kies, I am impressed it worked great.
Sent from my SAMSUNG-SM-N910A using Tapatalk
I'm going to try this again. I've already done it before but hopefully this will fix my problem.
On 4.4 I went 2 days with heavy usage. It was insane! I use my phone a ton at work for RDP, videos, and other IT related stuff. Now I can barely go 1 good full day.... Really hope this fixes it.
My update went well without any troubles, but now I am few weeks into using Lollipop and I definitely notice faster battery drain. I also have disappearing icons, just like others complained (Google Hangout and Phone icon disappeared).
I'm not experience a lot of major issues....but I did do a recovery reset....but I reinstalled via kies. I'm planning on doing a recovery flash again....but this time I'm not going to have it install the apps.
Sent from my SAMSUNG-SM-N910A using Tapatalk
It seems like my battery is continually getting worse with lollipop. I even tried a factory reset and it still did not fix my issue. I miss the days of 6hrs of SOT.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
falcons2 said:
It seems like my battery is continually getting worse with lollipop. I even tried a factory reset and it still did not fix my issue. I miss the days of 6hrs of SOT.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
I'm not experiencing this I'm actually getting very good battery life. Don't know if you have disabled the system apps you don't use???
Also something I always used to do when I had the T-Mobile note 4 rooted of course, I always disabled Samsung push services it was always recommended. Don't know if it would make any difference but you can give it a shot.
I have all the apps I don't use disabled and it still hasn't been helping. I'm thinking about calling ATT and getting an exchange
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
I need some help guys. I received the OTA update from Sprint with my stock firmware and it totally made my phone unusable. It keeps freezing and then rebooting. I have tried everything i can think of but nothing helps.
I did i full factory reset about 3 times. 2x with the zerolemon battery i was using for the last 2 years. Then another factory reset using the stock battery that came with the phone, which didn't get used more than about 5 recharge cycles before I replaced it with the zerolemon one.
After that I thought i could undo the patch but as you guys know the QI5 firmware is not backward compatible so am i kind of screwed? I have tried rooting and loading a custom rom, the CMDMOTO is the only one I tried since it seemed to work for others using the Qi5, but i still have the same issue.
I am a bit new to the rooting world but i have been reading up to figure out my problem, any suggestions? I have TWRP, super user and titanium backup.
Thanks
Work around FOUND !
Installing the app 'Wake Lock' and using level 4 'PARTIAL_WAKE_LOCK' seems to have made everything better. I will keep this thread updated if something else happens. I guess for some reason the last patch changed something that made the cpu go inactive or sleep much more frequently or something like that.
If anyone knows how to correct this let me know. It seems that this was actually a very common problem with the other variants of the note 4 it just took a while to get to this version. I wonder if anyone else was having this issue with the N910P.
Cheers
Have you tried booting to recovery and wiping the cache partition? If it falls asleep and freezes that points to a kernel issue if I'm not mistaken. Wiping cache will NOT delete any of your data. Hold Volume Up, Home, and power til the phone turns on and you see some yellow/blue/red text in the upper left corner then release. Try wiping cache and see if it helps
lazy_dingo said:
Have you tried booting to recovery and wiping the cache partition? If it falls asleep and freezes that points to a kernel issue if I'm not mistaken. Wiping cache will NOT delete any of your data. Hold Volume Up, Home, and power til the phone turns on and you see some yellow/blue/red text in the upper left corner then release. Try wiping cache and see if it helps
Click to expand...
Click to collapse
When I did the factory wipe from the 3rd time onward I always wiped the cache and all other options that were available. As long as i keep the wakelock app active the phone does not freeze up and/or shut down but it is draining my battery pretty fast. I am thinking it has something to do with the phone going to deep sleep and unable to come out of it properly. I am playing around with 'Kernel Auditor ' to see if i can find a setting that will fix this issue. I am almost convinced it has something to do with the cpu clock states and Deep sleep not working correctly anymore.
I personally am a fan of 3c Toolbox for most of my diagnostic needs. Theres a free version available, check under the cpu manager tab for whatever info is relevant to you. Example..it will tell you live cpu frequencies/load, live power usage, wakelocks, all sorts of goodies
Have you tried to ODIN a factory .tar image?
sammobile dot com has the QI5 image. Just make sure tou grab the sprint one and not the unknown carrier version.
maluconfusion said:
Installing the app 'Wake Lock' and using level 4 'PARTIAL_WAKE_LOCK' seems to have made everything better. I will keep this thread updated if something else happens. I guess for some reason the last patch changed something that made the cpu go inactive or sleep much more frequently or something like that.
If anyone knows how to correct this let me know. It seems that this was actually a very common problem with the other variants of the note 4 it just took a while to get to this version. I wonder if anyone else was having this issue with the N910P.
Cheers
Click to expand...
Click to collapse
Thank you so much for posting this work around! My Wife's Note 4 has been working great for over a year, she bought it used. Then a few weeks ago a bunch of updates were pushed to it and it just started to act up.
I narrowed it down to always occurring after the phone was idle for more then an hour or so and started to look for a clue if this may be a known issue so your work around makes a lot of sense.
It does appear to be an issue with Googles 6.0.1 OS version since my BlackBerry Key 1 also received a bunch of updates but its fine.