Develop Bugs

Bought an Epic Touch on Ebay Need Help

The phone came in pristine external condition. When I attempted to charge it for the first time, I got the Android recovery screen but none of soft keys worked except the search button. It does not respond to home button either.
The phone will go into download mode but my computer will not recognize it.
I am no novice to Odin as I am coming from the OG Epic community.
I have also taken the phone to 2 Sprint stores and one unofficial phone repair shop. All have given up and said that they cannot wipe it clean because they get no response from the home or power button while in Android recovery.
Is it worth trying to fix or should I just send it back?
Sent from my SPH-D700 using XDA

Send it to Jtag. He might be able to unbrick it and it's only $50
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
Where did you buy it from anyways? If they were willing to sell you a bricked phone I'd be surprised if they let you return it.

Thanks for this reference. I'd rather not spend more money trying to fix something that was supposed to work when I bought it. I just figured if there was something like a stock rom that would automatically install itself from an sd-card I would try it.
Now I am wondering whether or not the device is fully functional.
Thanks again for your help!
Sent from my SPH-D700 using XDA

This is the screen I get when I power it on.
Sent from my SPH-D700 using XDA

If the phone goes into recovery and download mode, it isn't bricked. Try a different USB port, cable, PC, etc. Make sure you have the Kies drivers installed, etc

With the stock recovery, the search button should be "enter". Try to wipe data if possible. If not, plug the phone in while in download mode, then on your computer go to device manager and update your drivers, it might recognize adb then and you would be able to odin stock.
The phone doesnt boot at all? What the hell did they sell it for if it wont boot?

If you can I would just send it back to the seller who sent this brick to you. I would also go through PayPal and open a case in the resolution center. At least they would help you get a refund and arrange ship back to seller.
Do c

nibrwr said:
If the phone goes into recovery and download mode, it isn't bricked. Try a different USB port, cable, PC, etc. Make sure you have the Kies drivers installed, etc
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Click to collapse
Its bricked if the data partion got borked like a lot of the guys here....the phone will never boot.

Send it to me.. I will fix it....
Sent from my Galaxy Nexus using XDA

MeWarning said:
Send it to Jtag. He might be able to unbrick it and it's only $50
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
Where did you buy it from anyways? If they were willing to sell you a bricked phone I'd be surprised if they let you return it.
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Click to collapse
I twas one of those ebay wholesale stores. They probably know very little about the phone, but claimed it was in 100% working condition, so i'll hold them to their word and request another phone or a refund.
I went through paypal and have experience filing claims, but I always try to allow the seller to resolve the issue first to avoid negative feedback.

robertged2 said:
I twas one of those ebay wholesale stores. They probably know very little about the phone, but claimed it was in 100% working condition, so i'll hold them to their word and request another phone or a refund.
Click to expand...
Click to collapse
That is your best bet.....
Sent from my Galaxy Nexus using XDA

Jesushasadroid said:
Send it to me.. I will fix it....
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
While that is a nice gesture, if I can't do it, I feel like I would be letting this ebay store off the hook for selling a non-working device.

Good luck! Hope it gets sorted out for you.

[Q] May of hard bricked my phone?

Hey guy today I was planning on updating my gio to ics via galaxyics.com but before I did that I tried to backup my rom via rom manager and it went all wrong. After I hit the OK button my phone turned off and would not turn on via power button or charging (even removed the battery for 15minutes) I can't get it on at all. So if my knowledge is correct is this not hard bricking and how could I fix it. I no it won't be easy but what if I flashed my phones internal memory somehow and reloaded android to it. Would that work? Other options please help. If nothing works btw how much do you think i could get for it on eBay or something (maybe as parts)?

Take it to service center, they will fix it for free as long as you say you didn't root it. Sorry man, but this is the same hard brick i got a couple of months ago
Sent from my GT-S5660

If you own a Gio, don't install ROM Manager on it - you have a better chance bricking your phone than doing anything useful with it.

iok1 said:
Take it to service center, they will fix it for free as long as you say you didn't root it. Sorry man, but this is the same hard brick i got a couple of months ago
Sent from my GT-S5660
Click to expand...
Click to collapse
What do you mean by service center I bought my phone off of kijiji so its not under warranty or anything to that effect?

alpacino2368 said:
What do you mean by service center I bought my phone off of kijiji so its not under warranty or anything to that effect?
Click to expand...
Click to collapse
Then, try to get into download mode. If you are not able to, you have to pay in service
Na szczęście jest TapaTalk

wojte267 said:
Then, try to get into download mode. If you are not able to, you have to pay in service
Na szczęście jest TapaTalk
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Click to collapse
Ya I'm gonna try to get it into download again when I get home but I wasn't having any luck prior but what would they do if I sent it away in comparison to what I can do at home.

Last time i used rom manager nothing worked, downloadmode, recovery, booting. Give up this thing needs to be repaired there is nothing you can do.
Sent from my GT-S5660

Alpacino: they would in all likelihood change the motherboard.
If you're in the Montreal area there is an authorized Samsung service centre near the 40 and Cavendish, it's called Service Absolut. I would suggest you take your phone there. You might even be able to wait while they repair it.
As per my experience and this thread you will need some proof of purchase though to get warranty service.
Good luck,
Darkshado

Got the same brick. It worked only after they've changed its motherboard!

Darkshado said:
Alpacino: they would in all likelihood change the motherboard.
If you're in the Montreal area there is an authorized Samsung service centre near the 40 and Cavendish, it's called Service Absolut. I would suggest you take your phone there. You might even be able to wait while they repair it.
As per my experience and this thread you will need some proof of purchase though to get warranty service.
Good luck,
Darkshado
Click to expand...
Click to collapse
Unfortunately I'm about 12 hours from Quebec but on the up side I found full schematics for tthe phone last night. Now I am curious to why you say the mother board as I assumed the boot pprocedures where stored on the internal memory of the phone hence why they got damaged not in the bios of the motherboard.How much you think a new board will run me?

Nothing with a bit of luck
Sent from my GT-S5660 using xda premium

The thread I linked to also has a Samsung phone number worth trying to get a shipping label for the service center (be it the one in Montreal or another, they have a few). And they shouldn't really care who your carrier is as long as you have a proof of purchase (even something with the original seller's name on it and note of some sort might work).

[Q] Is my Galaxy S3 i747 seriously hard bricked?

(NOTE THAT I AM ONLY EXPLAINING IN *DETAIL SO THAT SOMEONE MAY BE ABLE TO CORRECTLY ANALYZE THE PROBLEM)
Okay, so I got my new AT&T Samsung Galaxy S III less than a month ago.
My friend helped me in the past few days to root and install cyanogenmod 10. Everything was still fine, until I did something in some kind of pixel density changing app. When rebooting, it only showed the Samsung and Samsung Galaxy S III screens when booting up, but went no further. I wiped everything and restored the last backup I made (advanced restore). Everything ran fine again, with all the original factory stuff. I decided to try and see if I could reinstall cm10 (wiped everything, installed zip, rebooted), and it was successful. Then I decided I wanted to wipe that and try out Energy HD 2.0. Once trying to install the zip, it returned an error message and aborted. I then decided to scrap that idea and just go back to the original factory rom and everything. So I once again wiped and restored my last backup. Upon hitting Reboot, it just went black and didn't turn on again. Now I am completely unable to turn it on, charge it, go into cwm recovery, or download mode. Plugging into the computer just pops a driver install message for QHSUSB_LOAD. Never has anything, even the LED, so much as blinked.
Can somebody please help me? I just would like to know if there is a way to get it working. I'd be very grateful, thanks!
*detail, meaning just what I was doing, as I do not remember exact error codes and such.

Try reflashing. What stock image are you using?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

kinghorsey said:
Try reflashing. What stock image are you using?
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Click to collapse
Is it even possible to re-flash a recovery image (from Odin3) when the device cannot enter download mode?
I think it may have been CWM Recovery v5.0.4.2 or something that I originally installed/flashed (can't check right now though, because I was kicked off my computer). Then it had upgraded to v6.something later on my phone.
((Sent from my stupid old iPhone 3Gs))

Look into jtag service
sent from outside ur window

twanskys204 said:
Look into jtag service
sent from outside ur window
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Click to collapse
Haha, okay. I just don't want to spend $60 at this very moment.
Sent from omygoshwhatthehellareyoudoingoutthere
stupid iPhone

Ascyndaeon said:
Haha, okay. I just don't want to spend $60 at this very moment.
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Click to collapse
Yeah I would say your bootloader is messed up and the only way to breath life back into your phone is jtag repairs. I had a problem identicle to yours and I searched the net for a week solid trying to figure out how to fix it without having to fork over the money.. but alas had to send it. Luckily the guy who provides the repairs is amazing at what he does. Phone will be back in your hands within a few days if you're from the states.

fallenkirmit said:
Yeah I would say your bootloader is messed up and the only way to breath life back into your phone is jtag repairs. I had a problem identicle to yours and I searched the net for a week solid trying to figure out how to fix it without having to fork over the money.. but alas had to send it. Luckily the guy who provides the repairs is amazing at what he does. Phone will be back in your hands within a few days if you're from the states.
Click to expand...
Click to collapse
Hmm, okay. I wonder then why only JTAG Repairs knows how to fix this stuff, and the information isn't widely available.
And so if I do send it to jtag, then I guess I'll be getting it back within a few days, 'cause I live in the US.
Thanks for your input.

Ascyndaeon said:
Hmm, okay. I wonder then why only JTAG Repairs knows how to fix this stuff, and the information isn't widely available.
And so if I do send it to jtag, then I guess I'll be getting it back within a few days, 'cause I live in the US.
Thanks for your input.
Click to expand...
Click to collapse
Well there is a way for you to do the jtag repairs yourself... but i wouldn't touch the process with a 10 foot pole lol... I would rather let a pro do things like that... just youtube jtag repair and take a look at some of the process.... way beyond my comprehension atleast..

fallenkirmit said:
Well there is a way for you to do the jtag repairs yourself... but i wouldn't touch the process with a 10 foot pole lol... I would rather let a pro do things like that... just youtube jtag repair and take a look at some of the process.... way beyond my comprehension atleast..
Click to expand...
Click to collapse
Ah, I suppose you're right. Not to mention expensive. That equipment probably costs more than having them fix it. Though it would probably be worth it of you bricked it on a regular basis.

[Q] Hard Bricked, possibly hardware?

Hey guys,
I've been having issues for the past month or so with random reboots while using the phone followed by boot loops requiring a battery pull to get it to work again. At first I thought it was a software issue, so I returned to stock, which didn't help, and then installed a few other roms. I'm 99% sure it is a hardware failure, as now the phone is completely dead. It was fine when I went to bed, and in the morning it showed no signs of power (or heat). I tried 2 different batteries and 3 chargers, so I'm pretty sure it's toast. It does not show up in the device manager so I can't odin or KIES recover to stock, or do anything else with it for that matter. Download mode doesn't work, and the phone is literally a useless hunk of plastic.
Having said that, I am getting a replacement phone. What I'm concerned about is if the storage on the phone will be examined upon receipt by either T-Mo or Samsung. I was using CM10 when it went dark, however because it was working (with the random reboots still) the night before I'm pretty sure it's not a flashing issue (as it worked fine after the flash, well as fine as a phone does that randomly reboots).
Do they have the capability to remove the storage from the phone and check it against something else? Is there a way to wipe it without being able to odin/power it on?
Am I over thinking this? Will they just send it back to samsung who will test the power, then pitch the phone?
Is there anything else I should try to do to fix it?
Thanks for your time.

You could by a USB download mode jig for like $5 to see if it can get you into download mode. I wouldn't worry about the storage too much.

If it's completely bricked (like can't even get the bootloader to pick up), not charging, and still under warranty, odds are they will just replace it without wasting too much time on it.

Would the download jig do anything better than just plugging it into the computer with the buttons down? I didn't flash a bad kernel or anything like that (as in it booted and rebooted a few times without new issues) and it was a sgh-t989 kernel (which I used the buttons to get into recovery with).
I do have the replacement on the way, as it's my work phone too so I really need it next week. If the general consensus is not to worry about it I may just leave it. The water indicator isn't pink so I'm in good shape, and if they see it's bad and it's not worth the time to repair I doubt they would audit it/do additional tests.
Also, on the plus side I had 1 tiny microscratch in the year I've had the phone and it would fill with finger oils (really only obnoxious on white backgrounds). Here's to a scratch free screen!

richardlibeau said:
You could by a USB download mode jig for like $5 to see if it can get you into download mode. I wouldn't worry about the storage too much.
Click to expand...
Click to collapse
I have a question my phone is hardbricked and won't charge or access bootloader. I have no insurance what are my options? I'd appreciate your expertise. Thanks

CottonCreeper said:
I have a question my phone is hardbricked and won't charge or access bootloader. I have no insurance what are my options? I'd appreciate your expertise. Thanks
Click to expand...
Click to collapse
Are you sure your phone does not charge or it just doesn't simply turn on? Try testing your battery, maybe if a friend has a similar GS2 you can try your battery with his to see if it still works. The try the USB Jig mentioned above to get in to download mode if you haven't done so yet.
Depending on when you got your phone and if you have the original receipt you can try contacting Samsung and get a RMA code to send the phone to a be fixed at a support center. Your last option would be to sell the phone for parts if it's still in any good condition. Good luck!

FineTalent said:
Are you sure your phone does not charge or it just doesn't simply turn on? Try testing your battery, maybe if a friend has a similar GS2 you can try your battery with his to see if it still works. The try the USB Jig mentioned above to get in to download mode if you haven't done so yet.
Depending on when you got your phone and if you have the original receipt you can try contacting Samsung and get a RMA code to send the phone to a be fixed at a support center. Your last option would be to sell the phone for parts if it's still in any good condition. Good luck!
Click to expand...
Click to collapse
Thanks alot. Where's the best place to buy a USB Jig. I couldn't sell my phone for parts, I'd smash it to pieces first. Sounds dumb but that's how I roll. I tried a different battery that didn't work. A USB jig is my last hope, Unless there's a place I could send it for repair outta my pocket. Guess I gotta excuse to buy the Note ll now.

CottonCreeper said:
Thanks alot. Where's the best place to buy a USB Jig. I couldn't sell my phone for parts, I'd smash it to pieces first. Sounds dumb but that's how I roll. I tried a different battery that didn't work. A USB jig is my last hope, Unless there's a place I could send it for repair outta my pocket. Guess I gotta excuse to buy the Note ll now.
Click to expand...
Click to collapse
Since you seem like the type who likes to mess around with things, you can try making a USB jig on your own. This site has great instructions on how to do so. If you have a USB cable which I'm sure you do and go to your closest electronics store you can find some resistors. Hopefully that will help you out before you go ahead with buying the Note 2, GS4 or whatever the next expensive flagship phone is, lol. Good luck!

FineTalent said:
Since you seem like the type who likes to mess around with things, you can try making a USB jig on your own. This site has great instructions on how to do so. If you have a USB cable which I'm sure you do and go to your closest electronics store you can find some resistors. Hopefully that will help you out before you go ahead with buying the Note 2, GS4 or whatever the next expensive flagship phone is, lol. Good luck!
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That's just the information I was looking for. Thanks tremendously for taking the time to help...

CottonCreeper said:
That's just the information I was looking for. Thanks tremendously for taking the time to help...
Click to expand...
Click to collapse
You can buy a usb jig on amazon and you get it in 3-4 days for $5.
Sent from my SGH-T989 using Tapatalk

first make sure you are brick if i remember you can get in to download mode even with batt removed now if for sure brick or broke to no turn on now you can take your pick
if you have tmo warranty that is the fastest and free if they fine its not your fault if it is then will cost 150 to replaces whole phone if i remember right but the phone comes in mail fast they send new phone you send in old takes 1 day
go with samsung the same but if they find its broke and your fault idk how much they cost but it will take longer to fix 2 days to ship phone their 2-3 to process and fix and 2 to send back

Dexster said:
first make sure you are brick if i remember you can get in to download mode even with batt removed now if for sure brick or broke to no turn on now you can take your pick
if you have tmo warranty that is the fastest and free if they fine its not your fault if it is then will cost 150 to replaces whole phone if i remember right but the phone comes in mail fast they send new phone you send in old takes 1 day
go with samsung the same but if they find its broke and your fault idk how much they cost but it will take longer to fix 2 days to ship phone their 2-3 to process and fix and 2 to send back
Click to expand...
Click to collapse
Yeah per my original post I couldn't get into download mode, and the failure wasn't caused by an improper kernel flash.
I got the replacement through T-Mobile today, and sent the old out.

Bricked ATT Note4 after software update. What do i do?

I finally was forced to update to android 5.0.1. I updated at work but it failed halfway through and is now in a boot loop. I've tried every solution the internet can provide me. What do I do now? The device IMEI has a limited warranty until 2017. I purchased through swappa. I have original box but no documentation besides the barcode sticker on the side. Will AT&T replace this? It was their update that caused this anyway. Any experiences with this sort of thing please? I dropped a large chunk of change on this paperweight. Thanks

Wildstar34 said:
I finally was forced to update to android 5.0.1. I updated at work but it failed halfway through and is now in a boot loop. I've tried every solution the internet can provide me. What do I do now? The device IMEI has a limited warranty until 2017. I purchased through swappa. I have original box but no documentation besides the barcode sticker on the side. Will AT&T replace this? It was their update that caused this anyway. Any experiences with this sort of thing please? I dropped a large chunk of change on this paperweight. Thanks
Click to expand...
Click to collapse
The first thing to do is find a local Best Buy with a Samsung Experience shop. They can reflash the firmware or send the phone in for repairs. This would be the best and easiest option. Most likely, you'll be able to get everything fixed in around an hour max.
BTW, it doesn't matter if the device was purchased from somewhere other than Best Buy!
I'm not sure if ATT will replace the phone if you didn't buy it from ATT. You can contact them to see though. Call them and tell them that you bought the device from Swappa. Though, most likely, they'll turn you away unless they have some sort of business alliance with Swappa.
Do this as a Plan B.
The third option is to get in contact with Swappa. I don't know anything about that service though. Usually in order to claim warranty, you need the device and proof of purchase. If Swappa has an online receipt, or even just an online purchase history, that should work. They most likely would just need some sort of proof that you actually bought the device from or through them. Like I said, I don't know anything about Swappa, so you'll have to contact them to get specifics of what you'd need.
When all else fails, go directly to Samsung. Again, tell them that you got the device from Swappa. Though, this would basically be like the first option, except that it would take longer.
All options except the first one may result in you getting a refurbished replacement. Just an FYI. The only way that Best Buy will give you a refurbished replacement is if they were to send the phone back to Samsung and it was replaced.
PM me if needed!
Sent from my SM-P600 using Tapatalk

spexwood said:
The first thing to do is find a local Best Buy with a Samsung Experience shop. They can reflash the firmware or send the phone in for repairs. This would be the best and easiest option. Most likely, you'll be able to get everything fixed in around an hour max.
BTW, it doesn't matter if the device was purchased from somewhere other than Best Buy!
I'm not sure if ATT will replace the phone if you didn't buy it from ATT. You can contact them to see though. Call them and tell them that you bought the device from Swappa. Though, most likely, they'll turn you away unless they have some sort of business alliance with Swappa.
Do this as a Plan B.
The third option is to get in contact with Swappa. I don't know anything about that service though. Usually in order to claim warranty, you need the device and proof of purchase. If Swappa has an online receipt, or even just an online purchase history, that should work. They most likely would just need some sort of proof that you actually bought the device from or through them. Like I said, I don't know anything about Swappa, so you'll have to contact them to get specifics of what you'd need.
When all else fails, go directly to Samsung. Again, tell them that you got the device from Swappa. Though, this would basically be like the first option, except that it would take longer.
All options except the first one may result in you getting a refurbished replacement. Just an FYI. The only way that Best Buy will give you a refurbished replacement is if they were to send the phone back to Samsung and it was replaced.
PM me if needed!
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Hey, thanks a lot. This may be the single most helpful forum post I've ever read. I will drive up to BestBuy tomorrow and give it a shot. I wasn't able to flash a AT&T stock rom through Odin, but I guess it's worth a shot. I believe the flash failure was due to the AT&T bootloader being locked?

Wildstar34 said:
Hey, thanks a lot. This may be the single most helpful forum post I've ever read. I will drive up to BestBuy tomorrow and give it a shot. I wasn't able to flash a AT&T stock rom through Odin, but I guess it's worth a shot. I believe the flash failure was due to the AT&T bootloader being locked?
Click to expand...
Click to collapse
Welcome!
Most likely something just went wrong during the installation. The bootloader is not a factor in this matter since all ATT Note 4s have it locked and the firmware is meant for this phone.
Now, if you had the phone rooted (permanently), installed a custom kernel and recovery, etc, then the update failure would be 100% explainable. But since you can't do any of that with this phone, then the most likely cause is just "sh1t happened" or the installation was interrupted (like battery died).
Sent from my SAMSUNG-SM-N910A using Tapatalk

Have you tried kies to reflash your phone?

floatingtrees said:
Have you tried kies to reflash your phone?
Click to expand...
Click to collapse
I used Kies, Kies3 and Swap Sync or whatever to do an emergency restore. All of them failed. Kies 3 recognized the phone and was 98% done downloading the firmware and then failed.
Also i am not rooted and never attempted a root (on this phone anyway).

Good news. Just got off the phone with AT&T and they have a replacement on the way. Thanks for your help everybody. We have achieved the best case senario for me as i was having problems with the volume buttons anyway
I would consider this case solved.

Wildstar34 said:
Good news. Just got off the phone with AT&T and they have a replacement on the way. Thanks for your help everybody. We have achieved the best case senario for me as i was having problems with the volume buttons anyway
I would consider this case solved.
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Click to collapse
Awesome! Win-win for you (I guess?)
If the volume keys were messed up, then I wonder if there was some other problems with the phone too. Ones you couldn't see... ones that prevented proper firmware installation.
Sent from my SM-P600 using Tapatalk