Develop Bugs

So I bricked it....

I was overwriting CWM Recovery with a different version so that I could install CM10 and when it restarted the screen went black. Now it won't turn on no matter what. I've tried holding VolUp-Home-Power, VolDown-Home-Power, Home-Power, just Power, just home, just VolUp, just VolDown, and nothing. I've tried plugging it into the wall, nothing. As if there were no battery in it at all.
So obviously I made a mistake somewhere. It happens. Not blaming anybody. Does anyone have any other suggesstions for me to try before I send it away for repairs?

http://forum.xda-developers.com/showthread.php?p=32103965
Check out this thread
Sent from my SGH-I747 using xda app-developers app

Many thanks for the response and posting a helpful thread.
The farthest I've got is unplugging the battery, plugging in the USB and getting a Red Led turned on. It wouldn't do that with the battery inside.
I've tried using Odin and the Tookit from that thread but neither will detect the phone. Also, Windows won't detect the phone even with Samsung's drivers.
Thanks for trying though, I really appreciate it. I'm assuming it's hard bricked and no other way to fix it than to send it off to Samsung.

If warrenty is a possibility I say don't waste any time. Don't tell them what you were doing obviously...they can't verify that your rooted anyways in its current state. If warrenty or insurance isn't a option then one service that's available is something called jtag repair. I hard bricked my Telus S3 due to my inability to read stickies (lesson learned!!! lol) And had to send it for jtag repair. Phone is fixed and as good as new now! didn't cost me $200 for a insurance replacment either... anyways.. I don't want to sound like I am a spokesperson for the company... if your warrenty/insurance doesn't cover it pm me and I can try help you further.
Sent from my Desire HD using Tapatalk 2

Nicole: I am sorry, in this case, I request you either check with the place of purchase or visit any nearest carrier store to fix the issue as your device need to be examined by technical experts.
Desai: I didnt buy it from att that why i contacted samsung
Nicole: I understand your concern and let me explain.
Nicole: As you have bought second hand device, there might be any hardware issue on the device. So, it should be examined by technical experts to fix the issue.
Nicole: At Live chat, we only troubleshoot the technical issues of the devices.
Desai: I tried to look up a technical device centre but there no service place of samsung here and att is not gonna check it as i havent bought the phone from them
Desai: if there is any centre of samsung that i cant go to please advise on that
Nicole: May I have the MEID/IMEI number of the device to check the warranty details of your device?
Desai: yeah sure
Desai:<>c7fbb8b2ef0b80c2cac9cecac0cdcdc9ccc0c5<>/font>
Nicole: Thank you.
Nicole: Would you mind If I take 3 minutes while I gather the required information on your request?
Desai: no problem
Desai: take ur time
Nicole: Thank you.
Nicole: Thank you for holding.
Desai: no problem
Nicole: I see that your device is under warranty
Nicole: Have you registered your device on our Samsung website?
Desai: nope coz this is my third samsung device and i just got it today so havent done that
Desai: i had skyrocket and galaxy note
Desai: before this one
Nicole: Thank you for the information.
Desai: So how may i suppose to claim the warranty
Nicole: As we have done with all the Troubleshooting steps, still the issue persists,it seems to be an issue with the device, and as the device is under warranty. In this case, I will raise a service ticket to service/repair the device to fix the issue.
Desai: that will be great
Desai: where am i suppose to go for that
Desai: or what will be the procedure
Nicole: I will set up a service ticket for you.
Nicole: It takes 2 business days for Shipping in, 5-7 business days for repairing/servicing and 2 business days for shipping out the device.
Nicole: Is that okay with you?
Desai: so it will be like 10 days
Desai: is it possible to do it more quick
Desai: as right of now i m without a cell phone
Desai: coz i just got new sim for this phone which is not gonna work on any of my spare devices
Nicole: I am sorry, it will take nearly 10 days.
Nicole: I understand but it takes nearly 10 days and it will be taken care by our servicing team and we do not have any information about it.
Desai: oh ok is there any centre that i can go personally if that can speed up the process
Nicole: You can visit any nearest ATT store to service/repair the device as the device is under warranty.
Desai: oh ok but if they say that device is not purchased from them than what m i suppose to do ?
Nicole: They will surely help you.
Nicole: I am sorry, as this is ATT device, they will surely help you in fixing the issue.
Nicole: In case, if they do not assist you, I request you get back to us for further assistance.
Nicole: You can get back to us at any point of time. We are available 24/7 to assist you. We will be glad to help you further.
Desai: oh ok i will try to do that . can u provide me with any case no so next time if i contact u guys than i dont have to do all the process again , just in case if att doesnt respect the warranty
Nicole: I request you get back to us for further assistance with this chat ID .
Desai: oh ok thanks
Desai: that will be good
Nicole: You're welcome. Is there anything else I can assist you with?
Desai: No that will be it.
Desai: Thanks a lot
Nicole: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
---------- Post added at 07:10 AM ---------- Previous post was at 07:09 AM ----------
This was chat with samsung agent...Part of it . before agent just tried to get phone nd reset and even method was wrong lol ..but just hang in there u will get warranty.

Thanks to both of you guys. Fallenkirmit, I'll look into JTAG if I get turned down by Samsung.
Telus told me to bring it to one of their stores and that they'd ship it to Samsung for repair and give me a loaner phone in the meantime.
What are the chances of Samsung turning me down do you guys think?

If you got it directly from a telus store your covered no worries they cover everything for you. Jtag is a great service.. but warrenties are better lol
Sent from my Desire HD using Tapatalk 2

fallenkirmit said:
If you got it directly from a telus store your covered no worries they cover everything for you. Jtag is a great service.. but warrenties are better lol
Sent from my Desire HD using Tapatalk 2
Click to expand...
Click to collapse
I ordered it from Telus over the phone when I entered my contract. That's the same as going to their store and buying it right?
I have to say this was completely my fault, I was getting impatient and thus careless. But now I've learnt an important lesson. I was trying to install CM10 but you have to use a certain version of CWM (d2att?). But I already had an LTE version of CWM that I used to install Blue Berry. So when I tried to do an overwrite with Android Terminal something went wrong when I rebooted from it. I couldn't find my device in Rom Manager Premium and that's what lead to this. Luckily I made a back up of everything. Can't wait to root it and rom it again!
But now my main worry is turnaround time.

Aftcomet said:
I ordered it from Telus over the phone when I entered my contract. That's the same as going to their store and buying it right?
I have to say this was completely my fault, I was getting impatient and thus careless. But now I've learnt an important lesson. I was trying to install CM10 but you have to use a certain version of CWM (d2att?). But I already had an LTE version of CWM that I used to install Blue Berry. So when I tried to do an overwrite with Android Terminal something went wrong when I rebooted from it. I couldn't find my device in Rom Manager Premium and that's what lead to this. Luckily I made a back up of everything. Can't wait to root it and rom it again!
But now my main worry is turnaround time.
Click to expand...
Click to collapse
Yeah thats the same as buying it at a storefront. Did you purchase the phone within the last 30 days by any chance? Cause with Telus if something happens to your phone within the first 30 days they will just swap out for a new handset on the spot at one of their store fronts. I dont know what your turn around will be I have been seeing people having approximitly a 10 day turn around from day they send it in to when they get it back... your mileage may vary though lol

fallenkirmit said:
If you got it directly from a telus store your covered no worries they cover everything for you. Jtag is a great service.. but warrenties are better lol
Sent from my Desire HD using Tapatalk 2
Click to expand...
Click to collapse
fallenkirmit said:
Yeah thats the same as buying it at a storefront. Did you purchase the phone within the last 30 days by any chance? Cause with Telus if something happens to your phone within the first 30 days they will just swap out for a new handset on the spot at one of their store fronts. I dont know what your turn around will be I have been seeing people having approximitly a 10 day turn around from day they send it in to when they get it back... your mileage may vary though lol
Click to expand...
Click to collapse
Unfortunately (or fortunately lol?) I've had the phone for almost 90 days. Guess I'll have to wait. 10 days isn't a big deal I suppose. As long as it's not a month or something :silly:

Aftcomet said:
Unfortunately (or fortunately lol?) I've had the phone for almost 90 days. Guess I'll have to wait. 10 days isn't a big deal I suppose. As long as it's not a month or something :silly:
Click to expand...
Click to collapse
Check out mobiletechvideos.com for Josh's JTAG brick repair services. You can pay a little extra to have it shipped faster too. That way you aren't out a phone for too long. Its only $60 for just the repair.
Sent from my AOKP powered Samsung Galaxy S III

Well I just dropped it off at a Telus store. Got a Nexus S as a loaner. They said it could take up to one month.

no warranty and hard bicked phone gs3 att i747
Aftcomet said:
Many thanks for the response and posting a helpful thread.
The farthest I've got is unplugging the battery, plugging in the USB and getting a Red Led turned on. It wouldn't do that with the battery inside.
I've tried using Odin and the Tookit from that thread but neither will detect the phone. Also, Windows won't detect the phone even with Samsung's drivers.
Thanks for trying though, I really appreciate it. I'm assuming it's hard bricked and no other way to fix it than to send it off to Samsung.
Click to expand...
Click to collapse
hey i "hard bricked" my gs3 yesterday (very pissed) and i dont have a warranty on it what do i do, send it into samsung or get a jtag and also does jtag support hard bricks. Thanks in advance.:cyclops:

tincandan said:
hey i "hard bricked" my gs3 yesterday (very pissed) and i dont have a warranty on it what do i do, send it into samsung or get a jtag and also does jtag support hard bricks. Thanks in advance.:cyclops:
Click to expand...
Click to collapse
JTAG does support hard bricks. You can try sending to Samsung but with no warranty you will most likely be charged.
How did you hard brick it? are you sure its 100% hard bricked? have you tried doing a battery pull and boot into download mode?
Sent from my SGH-I747 using xda app-developers app

[Q] The truth about being rooted and taking phone back to sprint for replacement.

I know the general consensus is that sprint wont help with bricks or replace a phone due to rooting/Modding issues... but are there any sprint employees on here who know of a loophole? I've heard some say that it is still covered in warranty. Any insight from those who have had experiences with this?
Sent from my SPH-L900 using xda premium

mrush said:
I know the general consensus is that sprint wont help with bricks or replace a phone due to rooting/Modding issues... but are there any sprint employees on here who know of a loophole? I've heard some say that it is still covered in warranty. Any insight from those who have had experiences with this?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
They should not hold it against you. They are supposed to treat it as if it were stock, and follow the same procedure as any other phone that is having issues. Some techs / service centers think they are the " Gods of Stock phones" and may try to make a big deal of your "rooted" or "tampered" with device. If they do give you a hard time, just leave with your device and go to another repair center. I think in the grand scheme of things, the percentage of customers who actually root and mod their devices is very small. It would be wise of you to at least have the service and repair coverage on your phone before you go in for replacement though. If you need it added PM me for more info...

I have had great experience with Sprint Tech's some of which are very familiar with rooting and the XDA forum. So did you brick your phone? Maybe it can be saved. I soft bricked mine but was able to boot into recovery and flash a stock unrooted rom and was able to re-root.
Sent from the best phone on the planet, Apple take Note............

Next1776 said:
They should not hold it against you. They are supposed to treat it as if it were stock, and follow the same procedure as any other phone that is having issues. Some techs / service centers think they are the " Gods of Stock phones" and may try to make a big deal of your "rooted" or "tampered" with device. If they do give you a hard time, just leave with your device and go to another repair center. I think in the grand scheme of things, the percentage of customers who actually root and mod their devices is very small. It would be wise of you to at least have the service and repair coverage on your phone before you go in for replacement though. If you need it added PM me for more info...
Click to expand...
Click to collapse
^this
corporate policy states rooted phones are covered.
keep in mind this may not be the case at third party retailers and that any store manager can use their discretion to protect the company.....I.e. repeated hard bricks etc
Sent from my SPH-L900 using xda app-developers app

Next1776 said:
They should not hold it against you. They are supposed to treat it as if it were stock, and follow the same procedure as any other phone that is having issues. Some techs / service centers think they are the " Gods of Stock phones" and may try to make a big deal of your "rooted" or "tampered" with device. If they do give you a hard time, just leave with your device and go to another repair center. I think in the grand scheme of things, the percentage of customers who actually root and mod their devices is very small. It would be wise of you to at least have the service and repair coverage on your phone before you go in for replacement though. If you need it added PM me for more info...
Click to expand...
Click to collapse
Doesn't work too well if you only have one repair center for miles.
I usually just bring it back to them stock as that's all my repair center knows how to do anyways.
Sent from a little old Note 2

digiblur said:
Doesn't work too well if you only have one repair center for miles.
I usually just bring it back to them stock as that's all my repair center knows how to do anyways.
Sent from a little old Note 2
Click to expand...
Click to collapse
if you have insurance and you know that they are going to give you a problem then your better off just smashing it, or run it over with your car. I bought my last phone at best buy and didn't have root on it just adw (Evo LTE). When the screen broke I brought it in and they gave me a hard time telling me that it was rooted and they don't cover rooted phones. He went out of his way to tell me that they do cover jail broke iphones though.. I then had to get his supervisor over and show her that it was not rooted and asked her if it was store policy to get there customers a hard time. 30 f n days later I got my phone back with a new screen.

ProCision said:
if you have insurance and you know that they are going to give you a problem then your better off just smashing it, or run it over with your car. I bought my last phone at best buy and didn't have root on it just adw (Evo LTE). When the screen broke I brought it in and they gave me a hard time telling me that it was rooted and they don't cover rooted phones. He went out of his way to tell me that they do cover jail broke iphones though.. I then had to get his supervisor over and show her that it was not rooted and asked her if it was store policy to get there customers a hard time. 30 f n days later I got my phone back with a new screen.
Click to expand...
Click to collapse
The insurance is very helpful, I've done this on multiple occasions. I just dont like to deal with them giving me a hard time
Sent from my SPH-L900 using xda premium

Nowadays when you deal with a broken phone you can just go online to Asurion cause they are the Insurance provider and they will ship you a refurbished phone and when you receive it you call them on the phone switch your IED # (or what ever it's called for Sprint since we dont have removable SIM cards) and then drop your busted one in the return shipping envelope and by then its done and you have your phone and it will just be shipped back to them to be disassembled. Then they will just try and salvage any parts they can for another refurbished device for another customer.

If its bricked ( as in won't boot up or similar) most techs won't know why, or how it got that way, so they should swap it out without a problem. Stock phones get bricked too. Recovering a bricked device can be time consuming and most likely a service center will not want, or have the knowledge, to take the time to save a device instead of exchanging it.
Running over or physically breaking your device and then doing an insurance claim through Sprints insurance provider (Asurion) is kind a silly thing to do (unless physical damage makes it necessary ) because you will be paying a deductible. A bricked non physically damaged unit can be swapped out at no charge if you have the Service and Repair coverage or TEP coverage.
JMHO...

Next1776 said:
If its bricked ( as in won't boot up or similar) most techs won't know why, or how it got that way, so they should swap it out without a problem. Stock phones get bricked too. Recovering a bricked device can be time consuming and most likely a service center will not want, or have the knowledge, to take the time to save a device instead of exchanging it.
Running over or physically breaking your device and then doing an insurance claim through Sprints insurance provider (Asurion) is kind a silly thing to do (unless physical damage makes it necessary ) because you will be paying a deductible. A bricked non physically damaged unit can be swapped out at no charge if you have the Service and Repair coverage or TEP coverage.
JMHO...
Click to expand...
Click to collapse
I wasn't recommending physically breaking it either. I was just saying that if you aren't a good talker and are afraid of facing someone and don't want to do a face to face then go through asurion. I wouldn't have a problem doing so, 85% of people who work in customer service either don't have the know how or the balls to tell someone they are wrong. You would be amazed what you can get from people with confidence.

Tw1sted247 said:
I wasn't recommending physically breaking it either. I was just saying that if you aren't a good talker and are afraid of facing someone and don't want to do a face to face then go through asurion. I wouldn't have a problem doing so, 85% of people who work in customer service either don't have the know how or the balls to tell someone they are wrong. You would be amazed what you can get from people with confidence.
Click to expand...
Click to collapse
the problem I have with this is that physical damage claims through assurion require a deductable now. a hefty one on this phone.
when in doubt back up and unroot. it takes all of 5 minutes to do.
but as for the question at hand...they are supposed to be covered.
Sent from my SPH-L900 using xda app-developers app

When I go into sprint I just simply unroot.. I did that with my epic 4G touch when I took it in.. Im trying to think how did the Rep even get my phone lol.. I just went in to get a note 2..But rooting came up and She was going on and on with how they don't cover rooted phones.. I was laughing inside due to the phone she was holding has been rooted so many times and it would be no way to tell
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition

Direct from sprints Methods and Procedures
If the jailbreaking and modification are so extensive that the device cannot be used or triaged by the normal processes, then the device must be flagged as Red (Not Repairable) and are therefore not eligible for exchange.
Click to expand...
Click to collapse
Basically meaning that if you come in with a totally bricked non bootable device and the boot loader shows device as modified we aren't allowed to do anything.
If the device works and is just having issues they are supposed to flash the stock software back to the phone as a resolution before doing an exchange.

Darkendvoid88 said:
Direct from sprints Methods and Procedures
Basically meaning that if you come in with a totally bricked non bootable device and the boot loader shows device as modified we aren't allowed to do anything.
If the device works and is just having issues they are supposed to flash the stock software back to the phone as a resolution before doing an exchange.
Click to expand...
Click to collapse
interesting. I dont recall seeing that part previously.
of course though if a device doesn't boot...there really is no way to tell if it was rooted
Sent from my SPH-L900 using xda app-developers app

00mred00 said:
interesting. I dont recall seeing that part previously.
of course though if a device doesn't boot...there really is no way to tell if it was rooted
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Maybe maybe not...it seems we may have spyware on our vanillaish devices...
http://forum.xda-developers.com/showthread.php?t=2015149
Sent from my SPH-L900 using Tapatalk 2

00mred00 said:
the problem I have with this is that physical damage claims through assurion require a deductable now. a hefty one on this phone.
when in doubt back up and unroot. it takes all of 5 minutes to do.
but as for the question at hand...they are supposed to be covered.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Just asking did you even read THE VERY FIRST sentence of the post you quoted? I stated that I was NOT recommending to physically break it. Then you proceed to quote the post and say the problem you have with the stated method is physical damage claims have a deductible... ?

I've taken obviously rooted phones for repair and never had any issues. Matter of fact on a couple of occasions I was asked for help with rooting.
Sent from my NOTEworthy smartphone

Sprint will not provide support for phones that are rooted or running 3rd party software (roms). That is to say that if you are having issues with data, apps or such and running a rooted rom you will be required to return the phone to stock before any is performed. They Justdon't havethe resources to support every software variety out there. That's not to say that mechanical failure is no longer covered. I do still recommend returning a phone to stock before bringing it into a repair center regardless of the issue. If this seems like too much trouble then perhaps rooting and customizing is not for you.
iPhones are a whole different animal however and any jail broken iPhone is no longer covered and employees have been instructed to flag the device. This is due to Apple.
Sent from my SPH-L900 using xda premium

ProCision said:
if you have insurance and you know that they are going to give you a problem then your better off just smashing it, or run it over with your car. I bought my last phone at best buy and didn't have root on it just adw (Evo LTE). When the screen broke I brought it in and they gave me a hard time telling me that it was rooted and they don't cover rooted phones. He went out of his way to tell me that they do cover jail broke iphones though.. I then had to get his supervisor over and show her that it was not rooted and asked her if it was store policy to get there customers a hard time. 30 f n days later I got my phone back with a new screen.
Click to expand...
Click to collapse
Best who? Never... Oh wait. That's the store, the mobile dept specifically, that I have vowed to never spend another dime in. Treated like trash twice... Not again.
Sent from a little old Note 2

Tw1sted247 said:
Just asking did you even read THE VERY FIRST sentence of the post you quoted? I stated that I was NOT recommending to physically break it. Then you proceed to quote the post and say the problem you have with the stated method is physical damage claims have a deductible... ?
Click to expand...
Click to collapse
you made reference to a broken screen and to asurion ...deductible applies
all I am saying
schale01....the information you are posting is incorrect in regards to corporate repair stores. the policy was chamged last year to cover rooted phones
Sent from my SPH-L900 using xda app-developers app

[Q] Is my Galaxy S3 i747 seriously hard bricked?

(NOTE THAT I AM ONLY EXPLAINING IN *DETAIL SO THAT SOMEONE MAY BE ABLE TO CORRECTLY ANALYZE THE PROBLEM)
Okay, so I got my new AT&T Samsung Galaxy S III less than a month ago.
My friend helped me in the past few days to root and install cyanogenmod 10. Everything was still fine, until I did something in some kind of pixel density changing app. When rebooting, it only showed the Samsung and Samsung Galaxy S III screens when booting up, but went no further. I wiped everything and restored the last backup I made (advanced restore). Everything ran fine again, with all the original factory stuff. I decided to try and see if I could reinstall cm10 (wiped everything, installed zip, rebooted), and it was successful. Then I decided I wanted to wipe that and try out Energy HD 2.0. Once trying to install the zip, it returned an error message and aborted. I then decided to scrap that idea and just go back to the original factory rom and everything. So I once again wiped and restored my last backup. Upon hitting Reboot, it just went black and didn't turn on again. Now I am completely unable to turn it on, charge it, go into cwm recovery, or download mode. Plugging into the computer just pops a driver install message for QHSUSB_LOAD. Never has anything, even the LED, so much as blinked.
Can somebody please help me? I just would like to know if there is a way to get it working. I'd be very grateful, thanks!
*detail, meaning just what I was doing, as I do not remember exact error codes and such.

Try reflashing. What stock image are you using?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

kinghorsey said:
Try reflashing. What stock image are you using?
Click to expand...
Click to collapse
Is it even possible to re-flash a recovery image (from Odin3) when the device cannot enter download mode?
I think it may have been CWM Recovery v5.0.4.2 or something that I originally installed/flashed (can't check right now though, because I was kicked off my computer). Then it had upgraded to v6.something later on my phone.
((Sent from my stupid old iPhone 3Gs))

Look into jtag service
sent from outside ur window

twanskys204 said:
Look into jtag service
sent from outside ur window
Click to expand...
Click to collapse
Haha, okay. I just don't want to spend $60 at this very moment.
Sent from omygoshwhatthehellareyoudoingoutthere
stupid iPhone

Ascyndaeon said:
Haha, okay. I just don't want to spend $60 at this very moment.
Click to expand...
Click to collapse
Yeah I would say your bootloader is messed up and the only way to breath life back into your phone is jtag repairs. I had a problem identicle to yours and I searched the net for a week solid trying to figure out how to fix it without having to fork over the money.. but alas had to send it. Luckily the guy who provides the repairs is amazing at what he does. Phone will be back in your hands within a few days if you're from the states.

fallenkirmit said:
Yeah I would say your bootloader is messed up and the only way to breath life back into your phone is jtag repairs. I had a problem identicle to yours and I searched the net for a week solid trying to figure out how to fix it without having to fork over the money.. but alas had to send it. Luckily the guy who provides the repairs is amazing at what he does. Phone will be back in your hands within a few days if you're from the states.
Click to expand...
Click to collapse
Hmm, okay. I wonder then why only JTAG Repairs knows how to fix this stuff, and the information isn't widely available.
And so if I do send it to jtag, then I guess I'll be getting it back within a few days, 'cause I live in the US.
Thanks for your input.

Ascyndaeon said:
Hmm, okay. I wonder then why only JTAG Repairs knows how to fix this stuff, and the information isn't widely available.
And so if I do send it to jtag, then I guess I'll be getting it back within a few days, 'cause I live in the US.
Thanks for your input.
Click to expand...
Click to collapse
Well there is a way for you to do the jtag repairs yourself... but i wouldn't touch the process with a 10 foot pole lol... I would rather let a pro do things like that... just youtube jtag repair and take a look at some of the process.... way beyond my comprehension atleast..

fallenkirmit said:
Well there is a way for you to do the jtag repairs yourself... but i wouldn't touch the process with a 10 foot pole lol... I would rather let a pro do things like that... just youtube jtag repair and take a look at some of the process.... way beyond my comprehension atleast..
Click to expand...
Click to collapse
Ah, I suppose you're right. Not to mention expensive. That equipment probably costs more than having them fix it. Though it would probably be worth it of you bricked it on a regular basis.

[Q] Hardbricked my S3. Should I send it in to Samsung?

Hi guys, I tried upgrading my phone from jellybam 10.2 to 10.3 and also tried to install the kangbang 2.0 kernel, but my phone ended up getting hard bricked. The light won't even turn on when connected to my charger. I already chatted with a samsung employee and got a repair ticket prepared and ready to go, but I was wondering if they'll be able to find out that I flashed my phone and would then void my warranty if I sent it in.
So I was wondering if I should send it in to Samsung or pay for a JTAG service. Thanks for the help!

How about fixing it yourself. http://forum.xda-developers.com/showthread.php?p=43724690
No need for Jtag or Samsung
Have a great day!

edfunkycold said:
How about fixing it yourself. http://forum.xda-developers.com/showthread.php?p=43724690
No need for Jtag or Samsung
Have a great day!
Click to expand...
Click to collapse
Unfortunately I don't have a linux/windows dual boot system. Also I have a cracked screen so maybe samsung might be able to replace that too.

joshjunskorean said:
Unfortunately I don't have a linux/windows dual boot system. Also I have a cracked screen so maybe samsung might be able to replace that too.
Click to expand...
Click to collapse
You can do this process on windows with cygwin look through the comments its in the first few pages
Sent from my SPH-L710 using xda app-developers app

wellll
joshjunskorean said:
Hi guys, I tried upgrading my phone from jellybam 10.2 to 10.3 and also tried to install the kangbang 2.0 kernel, but my phone ended up getting hard bricked. The light won't even turn on when connected to my charger. I already chatted with a samsung employee and got a repair ticket prepared and ready to go, but I was wondering if they'll be able to find out that I flashed my phone and would then void my warranty if I sent it in.
So I was wondering if I should send it in to Samsung or pay for a JTAG service. Thanks for the help!
Click to expand...
Click to collapse
im currently working advanced technical support for samsung and i can tell you that, yes they will be able to tell if you rooted it.
this DOES technically put you out of warranty but a software reflash is free of charge even if you are out of warranty.
while the software reflash may not fix the issue as im sure the agent let you know, they will attempt it for you.
if for some reason the reflash doesnt work and additional repairs are needed, they will deem the device out of warranty by condition and contact you with the price for a OOW repair, standard charge $70.36.
also, turn around time for repair is going to be about 2 weeks (2/5-7/2 bussiness days)
there are ways to reset the flash counter (you can find those on here), however im pretty sure they require you to be able to get into the device
hope this helps answer your question! good luck getting it running and have a great day!

ShadowCodes said:
im currently working advanced technical support for samsung and i can tell you that, yes they will be able to tell if you rooted it.
this DOES technically put you out of warranty but a software reflash is free of charge even if you are out of warranty.
while the software reflash may not fix the issue as im sure the agent let you know, they will attempt it for you.
if for some reason the reflash doesnt work and additional repairs are needed, they will deem the device out of warranty by condition and contact you with the price for a OOW repair, standard charge $70.36.
also, turn around time for repair is going to be about 2 weeks (2/5-7/2 bussiness days)
there are ways to reset the flash counter (you can find those on here), however im pretty sure they require you to be able to get into the device
hope this helps answer your question! good luck getting it running and have a great day!
Click to expand...
Click to collapse
There's an app that resets it. You do have to pay for it I think its like $4.99 its called. Triangle away its on the play store. Also you can reset it through command prompt
Sent from my SPH-L710 using xda app-developers app

Bricked Ascend p6

I was trying to install the 118 chinise firmware and left the phone unatended for 10 min or so, when i came back the phone refused to boot. I could not acess recovery (vol + vol- power)... So i guess this is a hard brick, is there anything i can do short of sending it back to the service center.

As mentioned every where on the forum, the B118 chinese firmware has great chance of bricking the device. If bricked you have no choice except to take it to service.

btodorce said:
I was trying to install the 118 chinise firmware and left the phone unatended for 10 min or so, when i came back the phone refused to boot. I could not acess recovery (vol + vol- power)... So i guess this is a hard brick, is there anything i can do short of sending it back to the service center.
Click to expand...
Click to collapse
Welcome to the club
Sent from my HUAWEI P6-U06 using XDA Premium 4 mobile app

I still wonder why this happens. I had absolutely no problems when going from B122 to B118 via soft update.

I had the same problem. I sent it to service. After a month of delaying i called them to see if it is ready and if they forgot me. They said me that they could not fix it and they sent it at China. Now i don't know how much will i have to wait. Maybe another one month. It drives me crazy that they are so slow.

vaggosgr said:
I had the same problem. I sent it to service. After a month of delaying i called them to see if it is ready and if they forgot me. They said me that they could not fix it and they sent it at China. Now i don't know how much will i have to wait. Maybe another one month. It drives me crazy that they are so slow.
Click to expand...
Click to collapse
European law obliges the repairs in maximum 21 working days ! After this time, you can go to ask for a new device !
I was in the same situation, and they returned me a new device !
Good luck !

surdu_petru said:
European law obliges the repairs in maximum 21 working days ! After this time, you can go to ask for a new device !
I was in the same situation, and they returned me a new device !
Good luck !
Click to expand...
Click to collapse
Not correct information.
No all European law.

kabirjedi said:
Not correct information.
No all European law.
Click to expand...
Click to collapse
Absolutely correct but with small typo, must be read as European Union law. After 21 working days they must give you a repaired or new phone otherwise you be able to break the deal and they must give back your money.

alex.79 said:
Absolutely correct but with small typo, must be read as European Union law. After 21 working days they must give you a repaired or new phone otherwise you be able to break the deal and they must give back your money.
Click to expand...
Click to collapse
Not correct.
Link pls.
Every contry diffrent law.
Hungary :Should strive for 15 days repair but not mandatory.
Sorry my bad english.

I don't know about you guys but here i cannot take new phone and 30 and more days passed.

I just got a phone call from the service center, the phone has been repaired and the motherboard was replaced. They repaired it in bout 2 working days so thats pretty amazing considering its is holliday season and all.

They repaired mine too. It took 35 days . Now my phone looks a little damaged. They opened it from back and they left a hole there. Now i cant close it correctly from back. I can see the inside of my phone.