Related
if i charge my arc s from ac or usb it will need 10 hours to recharge, if i use a little when is chargin it start to lower battery, get really a little amout of energy when charging its not different if from usb or ac, do is this a thecnical problem i have to ask repair center or can be software side fixed?
You could try a different battery, it might have come to the end of it's life and just needs replacing. How long have you had the phone and / or battery?
its less than 6 month, battery monitor widget say is good health
raniero1 said:
its less than 6 month, battery monitor widget say is good health
Click to expand...
Click to collapse
There shouldn't be a problem with it then.
I know it means resetting everything, but you could try flashing the ftf again. It most likely won't fix it, but Sony would ask you to try a reset using pc companion before you send it back anyway.
I have clockworkmod installed but no unlocked bootloader, if i do a reset than can i restore everything from backup?
raniero1 said:
I have clockworkmod installed but no unlocked bootloader, if i do a reset than can i restore everything from backup?
Click to expand...
Click to collapse
Yeah, you can. Though you'll have to root again and install CWM, it wipes everything with a fresh install.
10 hrs from USB is acceptable..but not via AC...something is wrong dude..did you try with different charger? try samsung charger..note and S2 and S3 charger allows more current hence charges the phone very quickly.
ok ive made a fresh install from pc companion repair service, updated to ics, now is really worse, i put all the night the phone charging, it charged from 25% to 45% after 9 hours, if i use the phone just a little when is chargin it dont charge at all but get low battery. im the only one having this issue? i assume i will have to send it to sony support but i would like to understand what could is causing this, THIS IS FROM ONE MONTH, BEFORE IS ALWAYS CHARGED FAST, AND FASTER FROM AC, ive always charged the phone from usb via pc, occasionally charged by ac from cigar socket inside my car, this was a cheap sub socket i bought for 5 euro, could it be this?
now i cant use the phone at all, if i put it on cant charge because battery is used more than how much is recharged, i have to keep it off and wait, hope that reverting to gb will make the chargin time a bit faster, i want to keep it still awhile before send it to sony
ok ive made a fresh install from pc companion repair service, updated to ics, now is really worse, i put all the night the phone charging, it charged from 25% to 45% after 9 hours, if i use the phone just a little when is chargin it dont charge at all but get low battery. im the only one having this issue? i assume i will have to send it to sony support but i would like to understand what could is causing this, THIS IS FROM ONE MONTH, BEFORE IS ALWAYS CHARGED FAST, AND FASTER FROM AC, ive always charged the phone from usb via pc, occasionally charged by ac from cigar socket inside my car, this was a cheap sub socket i bought for 5 euro, could it be this?
now i cant use the phone at all, if i put it on cant charge because battery is used more than how much is recharged, i have to keep it off and wait, hope that reverting to gb will make the chargin time a bit faster, i want to keep it still awhile before send it to sony
Got one last idea for you. Try a different usb cable to charge it. The cable might just have worn out.
It shouldn't be the car charger, as long as it had the same charging rate as USB charging or AC charging.
nope, already tried a different cable, i cant understand whats wrong with this phone, ive recharged it 20% yesterday, ive put it on airplane mode before sleeping and today at morning after 9 hour it is 5% battery
and sony support in italy is really bad, ive to bring the phone to a collect center that will ship it to the support center ill have to wait 2 weeks to have it back
i just discovered that charge time from ac is 7 hour, from pc usb take more than 20, if i leave the phone to the usb with the pc off the phone totatlly drain the battery i dont know how
So I'm currently using the Suarom ROM, and for the most part it's been working fine. Suddenly I have a problem. Last night I plug my phone in to charge and suddenly it won't charge. I tried with two separate chargers.
It's still a new phone, so I can bring it in for warranty work. I just want to make sure I take all the steps necessary to "un void" the warranty. I'm a Rogers customer. If anyone can help I'd appreciate it.
Theres a thread in the DEV section that provides instructions of how to completely un-root and restore your device to factory before you turn it in for services.
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
ChickenSamwich said:
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
Click to expand...
Click to collapse
Tried different chargers? maybe plug it up to your PC see if you can get some juice that way? i can see the cable/charger going bad before the usb port on the phone ( but **** happens ) 10 percent should be good enough to get your phone back to stock though, i did it at 7 percent not to long ago, you just cant play around you have to click and run and get it done so it does not die. then if it dies after at least you are stock and can just turn it back in. but to be honest for a charger problem i VERY SERIOUSLY doubt they will be looking at Software and roms. thast a defect, and i think they will just do a clean swap----JUST LET IT DIE so they can not turn it back on in the store..lol
Ya could have a derpy battery and the phones fine.
Sent from my SAMSUNG-SGH-I317 using xda premium
Yeah, I have tried three chargers with no luck. Haven't tried a PC yet but will after work.
So if I'm getting the lightning bolt charging symbol, odds are it'llbe the battery rather than the port?
take it to best buy or an at&t store....and just say, hey i think i may have a bad battery do you have one i can use to see if my phone will power on and recognize the charger after it is plugged in. then you will know, unless you have an extra battery just laying around.
I had a similar problem like this before. Try charging with the phone off.
OR
If you want to troubleshoot and isolate the problem, try getting an external battery charger and a spare battery.
If you charge your stock battery and it charges with the external charger, your phone may be the problem. If not, then it's the stock battery.
And with the spare battery, try charging it via phone charger.
These are the possible ways I can think of at the moment. Hope this helps!
Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
Click to expand...
Click to collapse
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
Click to expand...
Click to collapse
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
Click to expand...
Click to collapse
Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
Click to expand...
Click to collapse
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
Click to expand...
Click to collapse
goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
Click to expand...
Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
DarkyHero said:
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
Click to expand...
Click to collapse
Have you tried plugging it in to a wall charger for a day or so?
Stefan0vic said:
Have you tried plugging it in to a wall charger for a day or so?
Click to expand...
Click to collapse
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
DarkyHero said:
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
I'm hoping for a blast of life. I once thought I hardbricked mine, I left it in the wall charger and it booted up in the bootloader after being in the charger for a day. Reflashed my rom and boot.img and never have i had problems. I suggest trying to boot the phone up after a day or so, if this will not work try and charge it again and acces the bootloader right away. If you can access the bootloader you can flash custom software. Does the red LED show if you charge it? Can't you acces the bootloader at all?
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
DarkyHero said:
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
Click to expand...
Click to collapse
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Possible fix
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Stefan0vic said:
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
Click to expand...
Click to collapse
Thanks, when you say it booted to bootloader, do you mean you had to press some button combination and it went into bootloader mode or did you wake up and your phone just happened to be in bootloader mode?
Also, would opening up the phone void the warranty? Because, if so, I'm not sure I will be able to get a replacement.
Thanks,
~DarkyHero
hf_onyx said:
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks, what exactly is a JTAG repair?
Thanks,
~DarkyHero
Mantenner said:
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Click to expand...
Click to collapse
Thanks, I'll leave my phone plugged in to my laptop and come back to it in a few hours.
Which problem would your solution be fixing? Would it be trying to fix the battery? Because, apparently, the problem with my phone is the dead motherboard
Thanks,
~DarkyHero
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Mantenner said:
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Click to expand...
Click to collapse
'Barging'? But surely fixing the battery wouldn't fix the motherboard?
Sorry, I'm slightly confused, please could you explain?
Thanks,
~DarkyHero
Sorry I meant charging. I found it hard to believe that your motherboard was the problem, but if you're sure that's the issue then don't bother trying my suggestion. That really sucks man, how'd it happen?
Sent from my Lenovo A820 using xda app-developers app
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
nogotaclue said:
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
Click to expand...
Click to collapse
Yes, thank you so much, you are the first person to pick up on that!
I did leave my phone plugged into my laptop for a few hours, but no red charging LED. I also left my phone plugged into the wall charger overnight, but also no red charging LED. Does this confirm my fear that my motherboard is completely dead?
The guy I went to seemed reasonable, but he didn't seem 100% reliable. He didn't have a manual of the HTC One X up on his computer screen or anywhere, he just went straight in, although it might just be me being the skeptical one. I would say I don't completely trust him, so should I go to another cheap repair shop in the UK or just send it to Three and hope they don't notice the phone has already been opened?
Thanks,
~DarkEddy
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
nogotaclue said:
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
Click to expand...
Click to collapse
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
DarkyHero said:
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Tigerlight said:
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Click to expand...
Click to collapse
I suppose I should have continued in the other thread, I just thought my post was a bit cumbersome and overloaded with excess information.
Three did send me a refurbished phone when they weren't able to repair my previous HTC One X, but I'm pretty sure they would have tidied up the internals as well (adding their seals)??? They even sent it to me with some blue plastic tape covering the back and sides of the phone.
I could try going to HTC directly, but I suppose it would be more complicated than just asking Three, so I'll do what you said and hope for the best
Thanks,
~DarkEddy
Hello,
I've tried to solve this on another thread but was instructed to make a new thread to get more visibility.
Last night I set the latest update to start 5am. I had about 50-70% battery and the phone was connected to nearly full 13000mAh power bank.
This morning when I woke up I was wondering why doesn't the power bank indicate any charging light so I picked my phone and it was dead. I clicked power bank and it started charging. So the thing what happened here was that the phone started updating and somehow rejected the charging current of the power bank which made the power bank to stop charging. After that the phone started updating firmware, drained all battery and got bricked.
You might ask why the hell would I use power bank when I update firmware? Well, it does automatically charge when I plug it in, so it should have stayed on all the time. It also provides enough power to charge the phone for more than 2 times, so I would consider it as being same as being charged from a regular charger, because its also as fast so has quite the same charging current. It is a mystery how did the phone reject charging current and how did not the power bank start recharging as fast as possible.
The problem
The phone is being bricked. I have charged it today about 3 hours with power bank, 1,5 hours with computer and now around 4-6 hours with regular charger. If I try to hold reset / power / volume- / volume+ / power & volume+ / power & volume- any of those for at least 10 seconds, nothing happens. Only thing that happens is the red led stops blinking and stays on red when I hold power. Sony companion wont recognize it. I accidentally tried to fix firmware which orders to hold vol- and then connect but it doesn't connect. The reason this was an accident is that I absolutely do not want to lose all my files, so I need to somehow get my firmware working again without losing pictures, videos or text messages (notes there) or voiding my warranty. So luckily I didn't manage to get the fix firmware to work cuz it should delete everything. Also pressing reset for 2 minutes does the same so I discard that option for now. The battery should be full by now, I have also tried changing the charger after I noticed I had 2 identical Sony chargers one charging power bank and another on this z5p and only that one charging power bank was hot and another one charging phone was maybe a little warm. After I changed them the situation became opposite.
Is there anything I could do to save my files and make this crap work again? It is quite frustrating now because the most important thing are my files, not even the overpriced phone (and I guess factory reset can get it work but thats the last option, I absolutely need those files:crying
PS. sorry for so long story.
sorry for the typos.
Now the charger is only a little warmer than room temperature, but still blinking red and not responding.
XperiassinceZ1 said:
Hello,
I've tried to solve this on another thread but was instructed to make a new thread to get more visibility.
Last night I set the latest update to start 5am. I had about 50-70% battery and the phone was connected to nearly full 13000mAh powerbank.
This morning when I woke up I was wonderhing why doesn't the powerbank indicate any charging light so I picked my phone and it was dead. I clicked powerbank and it started charging. So the thing what happened here was that the phone started updating and somehow rejected the charging current of the powerbank which made the powerbank to stop charging. After that the phone started updating firmware, drained all battery and got bricked.
You might ask why the hell would I use powerbank when I update firmware? Well, it does automatically charge when I plug it in, so it should have stayed on all the time. It also provides enough power to charge the phone for more than 2 times, so I would consider it as being same as being charged from a regular charger, because its also as fast so has quite the same charging current. It is a mystery how did the phone reject charging current and how did not the powerbank start recharging as fast as possible.
The problem
The phone is being bricked. I have charged it today about 3 hours with powerbank, 1,5 hours with computer and now around 4-6 hours with regular charger. If I try to hold reset / power / volume- / volime+ / power & volume+ / power & volume- any of those for at least 10 seconds, nothing happens. Only thing that happens is the red led stops blinking and stays on red when I hold power. Sony companion wont recognize it. I accidentally tried to fix firmware which orders to hold vol- and then connect but it doesn't connect. The reason this was an accident is that I absolutely do not want to lose all my files, so I need to somehow get my firmware working again without losing pictures, videos or text messages (notes there) or voiding my warranty. The battery should be full by now, I have also tried changing charger after I noticed I had 2 identical Sony chargers one charging power bank and another on this z5p and only that one charging power bank was hot and another one charging phone was maybe a little warm. After I changed them the situation became opposite.
Is there anything I could do to save my files and make this crap work again? It is quite frustrating now because the most important thing are my files, not even the overpriced phone (and I guess factory reset can get it work but thats the last option, I absolutely need those files:crying
PS. sorry for so long story.
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From what I understanded before, I thought you charged 7 hours directly to an outlet, but you switched between powerbank, and pc too?
Well this is kind of my mistake because I said try connecting it to pc in between.
After reading this more detailed explanation, I would strongly suggest to just leave it charging directly to an outlet.
For atleast about 6-8 hours just as a first try to try to solve the issue (hopefully) without having to take more desperate measures lol.
So start with charging again, sorry for the misunderstanding.... it is partially or maybe mostly my fault :silly:
Post back here tomorrow
koekoek91 said:
From what I understanded before, I thought you charged 7 hours directly to an outlet, but you switched between powerbank, and pc too?
Well this is kind of my mistake because I said try connecting it to pc in between.
After reading this more detailed explanation, I would strongly suggest to just leave it charging directly to an outlet.
For atleast about 6-8 hours just as a first try to try to solve the issue (hopefully) without having to take more desperate measures lol.
So start with charging again, sorry for the misunderstanding.... it is partially or maybe mostly my fault :silly:
Post back here tomorrow
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Thanks for still helping me out here
I'll leave it charging "from the wall". However power bank also provides high power and I'm worried about the charger temperature, so could it just charge it very very slow cuz no heat is building up. Anyways, it should have charged like 3 times by now but ill give it 10 hours now. Ill update here later what happens.
No problem, I kmow how it sucks to have a bricked phone.
I just did a quick research on XDA and found this thread: http://forum.xda-develaopers.com/showthread.php?t=1849170
it is really alot to read... but if you want to have the best chance to unbrick your phone and hopefully still have all your files, I think you should read it before you take any other drastic actions.
I think this post http://forum.xda-developers.com/showpost.php?p=33032165&postcount=2 is the most interesting for you
You will need flashtool to save your phone, but this doesn't automatically means you have to flash the full firmware (which will erase all files on the phones internal storage).
I know you are hesitant to use flashtool but at some point I think you have no other options sometimes.
BUT.... dont worry, MAYBE you are lucky and just flashing the kernel part of the firmware might fix your problem.
Im not going to add it here as I dont want to be the one to blame when accidentally providing the wrong file for your phone lol.
So I think you should read that guide and see what exactly applies to your issue, and then before you do anything just ask in that thread for help.
Start by telling you aren't even familiar with flashtool yetso they can help you faster. And let them help you to (if needed) correctly flash the correct kernel file to your device.
I think they can help you much better than me, because they have more knowledge,
and know better how to put all info it into context to make it understandable for people who aren't really familiar with al this.
Also it saves me alot more typework lol.
Ill still keep an eye to your thread to see if you manage to fix your brick and maybe answer (some questions) when I have time.
Better to just ask questions in the recovery thread, but who knows... if you post double and Iknow the answer, ithat would be luck and get you back into your phone faster hopefully
Enough writing for today..... your welcome :silly:
Good luck, be patient, and dont worry (like they also mention in the recovery guide)
XperiassinceZ1 said:
Thanks for still helping me out here
I'll leave it charging "from the wall". However power bank also provides high power and I'm worried about the charger temperature, so could it just charge it very very slow cuz no heat is building up. Anyways, it should have charged like 3 times by now but ill give it 10 hours now. Ill update here later what happens.
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Ok it has been charging for about 12 hours extra now, total 24h. Still blinking red. not connecting to PC, still reacting to hold power / hold power and hold vol - with continuous red. Reset wont do anything.
XperiassinceZ1 said:
Ok it has been charging for about 12 hours extra now, total 24h. Still blinking red. not connecting to PC, still reacting to hold power / hold power and hold vol - with continuous red. Reset wont do anything.
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Copied from above linked thread:
YOU NEED TO RESET YOUR PHONE!
If your phone is soft-brick and does nothing when, -the buttons are pressed, -a charger is plugged in, -or if the screen is still ON then....
The memory chips need lose power to clear the bad data and reset the phone. Either by the battery going dead or by unplugging the battery.
You can to leave the phone on a charger to see when the battery dies. Usually the battery will not charge in a soft-brick state and will die while still plugged in. After the reset you should then get the red led. However if you get a red led immediately when first plugged in and no response but red led for a long time, then you may need to leave the phone unplugged and let the battery die.
Only after the chips reset will you get the red led. The RED LED should mean the phone is charging in 'low battery level charge mode'.
Once you get the red led, after the reset, do NOT try to turn on the phone. If you try to start the phone now without fixing the problem you will have to start all over.
So maybe if keeping it plugged for so long doesn't work, leaving it unplugged and wait for the battery to die will help?
Ask for more help in the thread I linked
Was bored @ school, so was looking for some more easy to follow info for you.
Have a look at this thread too, mainly im talking about just trying to see if flashtool can reccognize the phone and if not, read and follow the driver install section and see if that changes anything
http://forum.xda-developers.com/showthread.php?t=928343
@XperiassinceZ1 Any update on this yet?
I took the phone to repair 2 days ago and told them to take off battery and make only soft reset. No information yet :/
If they cant help me to fix phone or get files ill read the threads, but I guess if they cant do a thing neither can I
XperiassinceZ1 said:
I took the phone to repair 2 days ago and told them to take off battery and make only soft reset. No information yet :/
If they cant help me to fix phone or get files ill read the threads, but I guess if they cant do a thing neither can I
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Don't give up to easy man[emoji14]
I'm sure you can get your phone working again but you have to take the time to read threads and try everything you can
Okay. Let us know when you got it back from repair shop
Sent from my E6653 using XDA-Developers mobile app
koekoek91 said:
Don't give up to easy man[emoji14]
I'm sure you can get your phone working again but you have to take the time to read threads and try everything you can
Okay. Let us know when you got it back from repair shop
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Ok its ready to pick up from repair. They coudln't fix it. Lets take a look at those threads.
I don't know but I guess the service dude checked if the battery was dead? But still I'm thinking that it could be one possibility.
XperiassinceZ1 said:
Ok its ready to pick up from repair. They coudln't fix it. Lets take a look at those threads.
I don't know but I guess the service dude checked if the battery was dead? But still I'm thinking that it could be one possibility.
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Hey
Im not very suprised they couldn't fix it.
I wonder though if they even did anything, so you should ask them about what they did.
Once you have your phone back, I would start with this: http://forum.xda-developers.com/showpost.php?p=19684920&postcount=2
If this doesn't help, you can proceed with the other threads I linked in earlier posts and give them a careful read
@XperiassinceZ1
Haven't heard in a while, I assume this means your phone is fixed or?
Was just curious lol.