Develop Bugs

[Q] USB Connection

Hi,
my usb connection is pretty screwed up, it only charges and windows doesnt recognize the device anymore, It says the device malfunctioned ... ODIN doesnt recognize the phone anymore also. I would like to know if there is a way for me to return to a complete stock version of my phone for warranty purpose without a working usb connection. I have a Telus version of the sgh-t989, and tried with different computers, different usb cables, bought new samsung oem cables, but nothing works, and it used to work before.
Also I saw in the market this Mobile ODIN Pro witch can do the same tasks as the pc connected ODIN. Overall as good feedback but some reviews I saw stated the it messed up the phone and needed regular ODIN to fix it, and thats currently not an option for me.
My phone as CWM recovery and is rooted.
Any suggestions?
Thank you.

Have you tried uninstalling and reinstalling the driver?
Edit: the usb driver found here: m.samsung.com/us/support/downloads/SGH-T989ZKBTMB
Sent from my SGH-T989 using XDA

Yes, even tried on a clean windows install twice,

After all your troubleshooting I'm inclined to think you have defective hardware
Sent from my SGH-T989 using XDA

I saw somewhere, this zip file that you flash in CWM, its called ''SGH-T989-UnRoot_ROM_Zedomax.zip'' wich unroots and restocks, but its for t-mobile, wondering if there is such a file for telus maybe

Im pretty sure as well that my problem is hardware, since it used to work without any problems on my 3 computers, and now doesnt.
My phone is still under warranty, thats why I want to bring it back completely stock to get it fixed or replaced.
I love this phone, and is in mint condition besides this usb problem

Does the USB port on your phone seem solid? No jiggling etc? Dust free? With you trying different cables and computers with proper drivers its probably safe to assume your phone is the problem...have you verified those cables handle data? I've seen some cables that just supply a 5 volt charge...
Sent from my SAMSUNG-SGH-T989 using XDA

I tried the usb cables with other phones, and there is no problem with them.
I cleaned the usb port at the bottom of my phone with a dry toothbrush.
The port itself is solid but not like it used to be, if I wiggle the cable while its charging , it will stop charging until I put the phone down and stop moving it, then it will restart charging again.
Im pretty sure the problem itself is the port, thats why Im looking for a solution the get back to stock , so i can get this fixed before the port stops charging the phone also ... And then Im really screwed

Broken USB Port?

So I have a feeling my USB port is broken. It suddenly wouldn't mount to my computer. I tried a different computer, same thing. I tried to reflash my rom, same thing. And now the charging is wonky at best.
I'm just wondering what my options were. I bought this phone outright myself. So I don't have a warranty. What do I do?
EDIT: Seems that charging is working fine... just my usb connection is gone. Any ideas?

I am also having this problem. USB charges fine but shows nothing when connected via usb to any of my PCs or a macbook air. mounts>USB Computer connection is set to Mass Storage and I have tried switching to MTP / PTP and back. It will not connect as any of these. I have tried rebooting both machines. I am running TeamChopsticks CM9 Beta 1 (7/15/2012) and noticed this problem when I tried to connect to update to the latest version of this ROM. I have not yet tried flashing other ROMs. Rebooting into download mode works, but even from within download mode when plugged in to the computer it does not connect.

I'm having the same issue. I bought the phone used from a Guy that works in a flour plant and flour was caked in every cranny, including the USB to the point the charger wouldn't fit. I've since cleaned it out, and it charges now, but doesn't connect. There are also weird issues with the car Home turning on randomly, which I read somewhere is somehow connected to faulty USB ports (maybe the car mount has an extra pin or something rather than the magnet mechanism of other phones). At any rate, i ordered a new port on eBay for just $7 including shipping, i might take a while before i have the time to install it, but I'll report back if it fixes the problem.
Sent from my VS910 4G using xda premium

JohnnyAn said:
I'm having the same issue. I bought the phone used from a Guy that works in a flour plant and flour was caked in every cranny, including the USB to the point the charger wouldn't fit. I've since cleaned it out, and it charges now, but doesn't connect. There are also weird issues with the car Home turning on randomly, which I read somewhere is somehow connected to faulty USB ports (maybe the car mount has an extra pin or something rather than the magnet mechanism of other phones). At any rate, i ordered a new port on eBay for just $7 including shipping, i might take a while before i have the time to install it, but I'll report back if it fixes the problem.
Sent from my VS910 4G using xda premium
Click to expand...
Click to collapse
LOL a flour plant? If it ever gets wet, don't use a blow dryer on it, you might end up with a loaf of bread not a brick hehe

VoiD_Dweller said:
LOL a flour plant? If it ever gets wet, don't use a blow dryer on it, you might end up with a loaf of bread not a brick hehe
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Click to collapse
LOL!!! thanks just for the laugh!

[Solved] Yet another USB issue

So today was at PC with my nexus and the PC has seemed to have forgotten the drivers (windows 7 ultimate 32 bit) so tryied to reinstall them. It seems my PC thinks the stock USB cable is a device and won't recognise it (phone not connected to other end) therefore can't see my gnex when plugged in. I tried another cable which the phone connected as media device but not seen by PC.
So now the weird thing after trying to sort out the drivers for a while when I plug the phone to PC the phone powers off instantly just like a battery pull and won't turn on until battery pull. I tried this several times with the same results. I then tried to charge through mains and it works.
Wtf is up with this?
Sent from my Galaxy Nexus

Did you tried another pc?
Could be a damaged usb port.
Rom,kernel?
Sent from my Galaxy Nexus using xda premium

gm007 said:
Did you tried another pc?
Could be a damaged usb port.
Rom,kernel?
Sent from my Galaxy Nexus using xda premium
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Click to collapse
I could try another PC today I guess. I'm using Franco kernel 250 and minco v4 and I haven't seen this reported in either thread which I read all posts. Must be damaged I guess, I did drop my gnex on a pavement outside even though I have a case it was quite a bash.
Sent from my Galaxy Nexus

sounds like a short -

fooman123 said:
sounds like a short -
Click to expand...
Click to collapse
Any way to fix this other than replace the USB port?
Sent from my Galaxy Nexus

I bet you have USB debugging turned on. Turn it off and the drivers will start working again. Common issue.

RogerPodacter said:
I bet you have USB debugging turned on. Turn it off and the drivers will start working again. Common issue.
Click to expand...
Click to collapse
Even the powering off when USB attached?
Sent from my Galaxy Nexus

Just to update you guys this issue has now been fixed. I bought a brand new official Samsung USB cable and it works correctly. Adb and boot loader driver and interfaces all working fine.
I do how ever really recommend an official Samsung ac charger and official Samsung USB cable, the connector which plugs into the phone fits so much better, there is no play where the connector can move, it sits absolutely solid and the quality is much better than the cables provided with the phone.
Sent from my Galaxy Nexus

The Gingerbread Man said:
Just to update you guys this issue has now been fixed. I bought a brand new official Samsung USB cable and it works correctly. Adb and boot loader driver and interfaces all working fine.
I do how ever really recommend an official Samsung ac charger and official Samsung USB cable, the connector which plugs into the phone fits so much better, there is no play where the connector can move, it sits absolutely solid and the quality is much better than the cables provided with the phone.
Sent from my Galaxy Nexus
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Where did u get the official charger?
Sent from my Galaxy Nexus using xda app-developers app

fuego77 said:
Where did u get the official charger?
Sent from my Galaxy Nexus using xda app-developers app
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Click to collapse
Off Amazon for roughly £2.99 and the USB was around £1.19. Search Samsung android charger, chances are the item description with say for Samsung galaxy i9000 (sgs1) but it works fine as its micro USB connector. The quality is at least 1 billion times better than provided cables
Sent from my Galaxy Nexus

[Q] Computers No longer recognize device no more recovery

So after several weeks trying to figure out what is wrong with my device I came to the conclusion that the USB port on my GNex went bad
here's a few reasons why:
-GNex No longer chargers when plugged in the wall outlet tried several OEM and non OEM USB cables
(but will somewhat charge if the phone is turned off but very slowly and has an error) It shows the battery icon then
it will flash twice the battery charging icon then back to the battery icon with the bolt in the middle and will do that through out the night.
Had a custom rom on there tried changing roms but my computer no longer recognized it and so i've installed removed various drivers
and tried different PC ports and nothing would let it recognize so I manually download a rom on the phone but it wouldn't install.
So I was finally able to odin back to factory stock but that still didn't do anything not only I can no longer go into recovery because it seems to
not have one so I'm stuck and it's getting on my nerves because the only way I can charge it while it's on is plugged into the computer.
I'm my money is that USB port on the phone is malfunctioning so I'm trying to relock the bootloader but can't find a through the terminal, because ADB does not work. Technically the phone still has manufacture warranty. So any help would be appreciated. Thanks guys

Does your computer recognize it in fast boot?
Sent from my Galaxy Nexus using xda app-developers app

I had the exact same issue with an old T989 (T-Mo SGSII). Same symptoms and everything. What got me through the insurance claim was that I told them that the phone was doing an OTA but somehow it failed and it was stuck at the ODIN screen. What really happened was the USB port gave way while restoring to stock which caused the soft brick, but after that the USB port was completely nonfunctional. Try re-positioning the USB cable, the port might be making bad contact with the pins. Other than that, I would just ship it as is since they hardly check that the phones are rooted or in your case, an unlocked bootloader.

No it doesn't recognize it in fastboot or anything it says unknown device. As far as sending it back in I've been on the samsung website trying to request a service repair, but I've also purchased the phone on CL. But I didn't have a problem with it for several weeks so I know it really wasn't a defective unit. Yeah, I thought about reposition the USB cable to no avail.
I didn't think about using that... how did you manage to get an RMA or something to get it replaced

So you can use the device itself fine? Cab you go into play store? Download booot unlocker . it locks/unlocks the bootloader from the phone itself
Sent from my Nexus Prime

Questions go in Q&A
Thread moved
Thanks
FNM

My apologies if it was in the wrong thread. Yes I'm able to use the phone fine and everything it's just the charging and recognition that's causing problems.
Another question what do I need to be able to open a repair request from samsung or how do I go about it. went to the website but all it does is take me to FAQs?

Well unfortunately boot unlocker won't work because I don't have root and I can't root my phone through ADB or anything like that because like before PCs won't recognize phone at all unless there is a method I can use through the terminal editor

I don't want to hi-jack your thread, but I am also having a similar issue.
I am running CM 10.0.0 but the cell phone will charge, but will NOT connect to the computer. I have tried two different cables and on 3 different USB ports on two different computers. I have the Samsung drivers downloaded and installed. I did not have this issue before the unlock/flash of CM. Is this is a known issue? Is there anyway around it?

I'm starting to think its a USB port issue

If it hasn't been said before, this is a very common problem, it even happens with a few Samsung phones. It's not software related, all hardware, the micro USB port is lousy.
Unless you want to work with Samsung, who, based on my experience, will probably want to charge you "because you broke it", there's the incredibly hard-to-find Pogo Dock or the inductive charging mod, which is actually kinda neat I may do that, I already have all the touchstone stuff...
There's also DIY replacement of the USB daughter board or whatever the exact term is.
In any case, Samsung *might* help you, for a decent fee and 2 weeks' (or more) time.

Yes, try to analyze USB port pins for damage, dirt, bent, anything that can cause a lousy connection (or none whatsoever)
Sent from my i9250

Yeah, I mean I would have to figure something out because I can't transfer files and the only to do it is to upload them to the cloud which is not optimal and real pain.

well out of nowhere USB starting working and charging now normally. So that's cool I'm glad now just to wait till ubuntu comes out.

Pc not detecting android but charging

Hi this recently started happening again. Basically plugged my s3 in via usb. Nothing shows in my computer, but phone remains charging. I have tried uninstalling and reinstalling all samsung usb drivers but it does nothing. Tried installing kies/older usb drivers, still no luck. Regardless of if there are drivers or not on my pc, there is no detection what so ever. My pc was detecting my phone perfectly before. Anyone know the solution to this?

try roboot ur phone?

Tryall usb ports on the computer. Is it seen in device manager?
If so try uninstalling from thrre. Then reinstall drivrrs. Uninstall kies and don't reinstall it.
Sent from my SGH-T999 using xda premium

Already tried restarting phone. The samsung drivers are not listed in device manager. I have already uninstalled kies.

seifer699 said:
Already tried restarting phone. The samsung drivers are not listed in device manager. I have already uninstalled kies.
Click to expand...
Click to collapse
Maybe Odin the root66 firmware? Factory reset if that doesn't help....nandroid backup first of course.
Sent from my SGH-T999V using xda premium

Try a different USB cord. I had the same issue with an old USB cord I got off eBay, I would have to adjust the cord a certain way and keep it there for the computer to recognize my phone. I got a new cord and don't have the issue any more.
Sent from my SGH-T999 using xda premium

Da Kine said:
Try a different USB cord. I had the same issue with an old USB cord I got off eBay, I would have to adjust the cord a certain way and keep it there for the computer to recognize my phone. I got a new cord and don't have the issue any more.
Sent from my SGH-T999 using xda premium
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Click to collapse
Most people would be surprised at how often these cables do go bad!
Definitely try a known good one! Don't know why that totally slipped my mind!
Sent from my SGH-T999V using xda premium

If you are using a desktop you can try to power it down, unplug the power source, reboot it then try again. If on a laptop, you can try to unplug the power source as well. As strange as it sounds, I was having a similar problem (on windows 7) and this strange fix works every time it happens to me

Da Kine said:
Try a different USB cord. I had the same issue with an old USB cord I got off eBay, I would have to adjust the cord a certain way and keep it there for the computer to recognize my phone. I got a new cord and don't have the issue any more.
Sent from my SGH-T999 using xda premium
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+1 I have bought a bunch of USB cords online, half of them will only charge but not recognize the device. I would try a different cord first.

I'd say at least try two cables, unless you can confirm one to be good by testing on another device.
Also, try on a different computer. This will at least tell you if the problem is your computer or your phone.
Sent from my SGH-T999V using xda premium

hmm but my cable is the one from the original samsung package. it was working perfectly before. ive only had the usb cable since feb it would be really sad if it not longer works

DocHoliday77 said:
Most people would be surprised at how often these cables do go bad!
Definitely try a known good one! Don't know why that totally slipped my mind!
Sent from my SGH-T999V using xda premium
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Click to collapse
I know, I've lost count of how many cables I've gone threw since my first android device. I found one that was 3 ft. Long and charged my phone quickly, 3 months later it stopped working. I would get one from Samsung but they're too short. Its hard to find the perfect micro USB cord lol.
Sent from my SGH-T999 using xda premium

seifer699 said:
hmm but my cable is the one from the original samsung package. it was working perfectly before. ive only had the usb cable since feb it would be really sad if it not longer works
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Yes but as I mentioned before, these cables go bad all the time. Usually wires come loose in the tiny connectors they use. Unless you somehow manage to keep it straight and flat all the time, and never pick k up your phone while it's plugged in, the cable will eventually go bad.
Sent from my SGH-T999V using xda premium

I had the same problem and it turned out to be the cable. It was the one that came with the phone. My phone was bricked because I hadn't checked the md5 of the rom I was flashing so I thought that I had really screwed something up when I couldn't even get the phone to connect to Odin. I was about to file an insurance claim until I finally tried another cable and it worked instantly.
Sent from my SGH-T999

we have the same problem
I tried another USB cord I tried another PC my phone can't detect at any PC but I have all the drivers for my device even the other android phone still can't detect

Where did you get the Samsung drivers? Did you try other USB ports?

delete.
"all i can really do is stay out of my own way and let the will of heaven be done"