tamper resistant sticker.
Does anyone know where to get these?
sprint had to fix the kick-stand and the sticker is now gone.
I need to send my EVO back to Htc for a warranty repair. im afraid they're going to void my warranty because its not there.
Any help is greatly appreciated.
Thanks.
Sprint store should have applied a new void sticker. Take it back and have them put one in.
they're saying that they dont have them and do not put those back on.
another reason why i hate sprint.
Oh please.
http://shop.ebay.com/i.html?_nkw=ev...sticker&_osacat=0&_trksid=p3286.c0.m270.l1313
This is how you get things done.
Licht_ said:
Oh please.
http://shop.ebay.com/i.html?_nkw=ev...sticker&_osacat=0&_trksid=p3286.c0.m270.l1313
This is how you get things done.
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Click to collapse
Really? That is a joke and I hope that seller hasn't suckered anyone on this. Have you looked at the sticker on the back of your phone? HTC will know something is funny why the get a phone back with a VOID sticker over a screw head. Thats taking in to consideration that they look for the sticker.
Also from what I've noticed; the sticker is white on factory device's and black on an Advanced Exchange(usually a recon from Sprint/HTC) or Asurion Replacement(usually a recon from their facility)
hddwiper said:
they're saying that they dont have them and do not put those back on.
another reason why i hate sprint.
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Click to collapse
IF Sprint did in fact do the repair to the kickstand, then they should have replaced it. Call up Customer Service and talk to them or at least thats what I would do. However, something seems a little fishy hear I highly doubt Sprint would do that... Was it a corporate store? I'm not calling you a liar it just doesn't make sense that they would do that to a customer.
Yellowcard8992 said:
IF Sprint did in fact do the repair to the kickstand, then they should have replaced it. Call up Customer Service and talk to them or at least thats what I would do. However, something seems a little fishy hear I highly doubt Sprint would do that... Was it a corporate store? I'm not calling you a liar it just doesn't make sense that they would do that to a customer.
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Click to collapse
ok. I am no longer a sprint customer(more than likely why they are not willing to help) though they did do the repair and it was done at a corporate store when i was still a sprint customer.(bought the phn six months ago. switched to cricket three weeks ago) because their service here isnt that good and reception in my house is next to non-existent.
Please dont bash me for using cricket. this evo works in more places than ANY of my friends sprint phones do. and being that we're not a 4g market yet. spending $55 as opposed to $115 a month for the exact service is ludacrous(not the rap artist/actor) also, bandwidth on both here is about the same. not a big difference between the two.
Sprint in Tucson sucks. customer service is worse.
Sorry if you're a sprint employee or hardcore devoted user. stores differ. as well as city coverage. fact is, they did do it to a customer.
Licht_ said:
Oh please.
http://shop.ebay.com/i.html?_nkw=ev...sticker&_osacat=0&_trksid=p3286.c0.m270.l1313
This is how you get things done.
Click to expand...
Click to collapse
LOL. Nice try. But these are not the stickers we are searching for.
While I cant say that people that brick havent affected the TEP prices, I can say I think a big part of it is sprints fault.
Today I filed my first TEP claim with sprint since I have been with them (late 09-early 10).
My headphones were cutting in and out so I replaced them, and it still happened. I took it to sprint and they said they dont have many parts for our phone.
They didnt even bother to take it apart they just ordered me another phone. This is a waste of money for something like a headphone jack not working, and just giving me another phone. This is the reason the costs are going up.
fryingpan0613 said:
While I cant say that people that brick havent affected the TEP prices, I can say I think a big part of it is sprints fault.
Today I filed my first TEP claim with sprint since I have been with them (late 09-early 10).
My headphones were cutting in and out so I replaced them, and it still happened. I took it to sprint and they said they dont have many parts for our phone.
They didnt even bother to take it apart they just ordered me another phone. This is a waste of money for something like a headphone jack not working, and just giving me another phone. This is the reason the costs are going up.
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Someone told me since these phones are getting so complex little things like replacing the screens would cost them more than ordering a new phone. I might be wrong tho. I remember sprint loved to take apart my og epic.
_dan said:
Someone told me since these phones are getting so complex little things like replacing the screens would cost them more than ordering a new phone. I might be wrong tho. I remember sprint loved to take apart my og epic.
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Then whats the point of paying techs lol
fryingpan0613 said:
Then whats the point of paying techs lol
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Click to collapse
To wipe your phone and say it's fixed.
phatmanxxl said:
To wipe your phone and say it's fixed.
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Click to collapse
lmao did that alot when i had a mogul and it kept messing up. Remember though they arent just gonna toss your old phone when u get the new one, it will go to a repair facility to get refurbed then out to the next customer.
Too late now (and it may have voided the warranty trying to fix it), but unless the actual jack was broken, Deoxit probably would have taken care of it.
Love that stuff.
[duh me.. it's a contact cleaner. same stuff that cleans guitar jacks/knobs from all of the bar smoke and spilled beer]
Lol, this thread tickles me.
What do you really think we're going to do with your exchanged phone, just toss it?
Its going back to the warehouse, the jack will be fixed, then shipped to a store. Only difference from it being fixed in store is shipping.
I would be glad if I were you. You know, we could be like Verizon, and say it doesn't warrant an exchange, so instead ship it off to get fixed.
The truth be told, the issue of not having parts for this phone is not a problem, but rather a symptom: sprint doesn't have much money to spend with vendors, and one of the results is that I and all my other fellow techs have had to be very resourceful when it comes to fixing phones; consider we haven't gotten new parts for a phone that is any newer than the EVO Shift
Sent from my SPH-D710 using xda premium
Stupid double post
squshy 7 said:
Lol, this thread tickles me.
What do you really think we're going to do with your exchanged phone, just toss it?
Its going back to the warehouse, the jack will be fixed, then shipped to a store. Only difference from it being fixed in store is shipping.
I would be glad if I were you. You know, we could be like Verizon, and say it doesn't warrant an exchange, so instead ship it off to get fixed.
The truth be told, the issue of not having parts for this phone is not a problem, but rather a symptom: sprint doesn't have much money to spend with vendors, and one of the results is that I and all my other fellow techs have had to be very resourceful when it comes to fixing phones; consider we haven't gotten new parts for a phone that is any newer than the EVO Shift
Sent from my SPH-D710 using xda premium
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Click to collapse
I wasnt complaining, it was more just to state that it seems like a waste of money.
Hell even the bricked phones Im sure they could salvage a lot of it, the screen and other parts would be useful.
I guess when I went into the store I was expecting a on the spot fix. Why dont they keep referbs in store?
You know, I had a similar thing happen. My soft keys, or whatever they are, werent working very well, so I figured they would replace the screen. The problem was the ribbon cable on the bottom of the screen that connects to the keys. Instead they gave me a brand new phone.....a new one, not a refurb. It had never been activated before.
TEP isn't going up because of people breaking their phones, it's going up to cover the latest devices being $550+.
Also, what you did isn't a "claim".
Sunsparc said:
TEP isn't going up because of people breaking their phones, it's going up to cover the latest devices being $550+.
Also, what you did isn't a "claim".
Click to expand...
Click to collapse
Since you brought up prices, its interesting to point out that I noticed at best buy the retail for this phone is $699 or $749,while the sprint store was $499. I would guess that it is because sprint gets them cheaper because its directly with the manufacturer?
And I said claim because when I looked up the coverage, it says you are allowed up to 3 claims a year I thought. Or is that for like broken screens?
And why wouldn't sprint send my phone for an example to samsung under the 1 year warranty (I think) and save them some money?
Tep is only going up for new lte devices with a full retail price of $549.99 or higher. It will be $11/mo and a $150 deductable. All current phones will stay at $8/mo and only new lte phones with a msrp lower than $549.99 will stay at the current $8/mo with a $100 deductible
Sent from my MB855 using Tapatalk 2
A. We do keep refurbished phones, but maybe the didn't have one.
B. We harvest the crap out of returns in your case, we will take it apart and harvest everything but the jack and the motherboard.
C. Lately, it seems Samsung has been doing some of their own refurbished , because they come in a different box.
D. Yes TEP is going up thanks to the phones being more expensive.
Sent from my SPH-D710 using xda premium
Its also not so much the cost of phones going up. Its the amount of devices at that cost level being sold now. The more high cost phones sold the higher the chance if a high cost claim. Like any insurance they reevaluated and adjusted.
^^ what he said. I work for Sprint too, i run the largest ASC (repair center) in our region, and the way we work is this: if your phone is broke, we attempt to repair it using either Sprint-supplied parts, aftermarket parts, or parts harvested from devices that were exchanged through the Advanced Exchange program- all of this is covered under TEP, but if you don't have it, we then charge you $35. If we can't fix it, we order a replacement. If it's liquid damaged, smashed, spider-cracked, or lost, w refer you to Asurion to file a claim (which is an extended feature of TEP) and then you pay a deductible. If you bricked it, then it's a case-by-case basis (TIP: dont be a condescending a-hole who knows everything, and don't lie to us).
Some phones we simply can't get parts for from Sprint, so we have to order from a 3rd party (e.g. Global Direct), or rely solely on having a harvest-able device on hand. So when we exchange a device for a customer, we hold onto it for 14 days and we use it to harvest parts from part-for-part as needed, then ship it back to the warehouse. We can't stockpile harvested parts, as we are required to replace the parts we take with the defective ones (or else we get charged back).
Whoever said we just hard reset and say have a nice day must've had a bad experience somewhere, because at our store, we take our work pretty seriously. Our goal isn't to be super-techs, but rather make you so happy that you'll take that survey call that's generated a couple days after the service and answer it with a "very satisfied". Our jobs depend on those customer satisfaction surveys (CSAT's), and any response less than a "very satisfied" is a failing score for the particular tech who fixed your phone. Those CSAT survey scores keep us up at night, and is the bane of our very existence. So please, if we fixed your device, help us keep our jobs.
I can't speak for other ASC's, but it wouldn't surprise me if there are a few techs out there who aren't that good, but hey, you get that in EVERY company. Don't go in acting like we need to lick your sack because you're super important and can't be without a phone for the 30 mins we need to work on it. Don't treat us like we're idiots because YOU dropped your phone in a mud puddle. Don't get pissed at us because you forgot your Google account password and expect us to be able to magically figure it out. We want to help you. Help us help you.
But yeah, the price change on TEP is due to the rising cost of the bleeding-edge devices that are coming out, the cost of our Network Vision roll-out, and i am totally guessing here, but to re-coop on the overhead of having unlimited data.
Tep is going up because the iPhone came to sprint. Watch for Verizon double data promo to end once iPhone lte comes out. The phone is a game changer for these networks
Sent from my SPH-D710 using Tapatalk
newalker91 said:
So you work for a 3rd party?
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He must...I definitely enjoy stockpiling harvested parts at my corporate store
Though, seriously, we need to. Sprint has hung us put to dry with a lack of new parts; bins full of harvested parts is the only way to keep under that exchange rate. Especially with HTC touchscreens lately...
Sent from my SPH-D710 using xda premium
I'm curious, does TEP now cover iPhone? I had the impression when iPhone first came out, TEP wasn't available for it. Then I think a month or so ago, I read rumors that they were planning on having TEP cover iPhone.
sfhub said:
I'm curious, does TEP now cover iPhone? I had the impression when iPhone first came out, TEP wasn't available for it. Then I think a month or so ago, I read rumors that they were planning on having TEP cover iPhone.
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Click to collapse
No, not at all. Only AppleCare+ is available for the iPhone. Which is fine by me, the less I have to work on that phone the better.
Sent from my SPH-D710 using xda premium
Was wondering if I can take everything on a sprint phone off and replace it with my ATT parts. I had dropped my phone and the digitizer had cracked. With this, all touch actions don't work anymore and leaves a long crack over the top half of my phone with red lines going up and down ( guess this is what I get for trying to save the phone with my foot ).
If it does work, I can get a Sprint Galaxy S3 on my local craigslist for $150. I believe its stolen because the IMEI is locked from the network from what the person told me.
If someone can, get back to me as soon as possible cause I was going to buy the phone later today.
Sent from my Nexus 7 using Tapatalk 2
firepong said:
Was wondering if I can take everything on a sprint phone off and replace it with my ATT parts. I had dropped my phone and the digitizer had cracked. With this, all touch actions don't work anymore and leaves a long crack over the top half of my phone with red lines going up and down ( guess this is what I get for trying to save the phone with my foot ).
If it does work, I can get a Sprint Galaxy S3 on my local craigslist for $150. I believe its stolen because the IMEI is locked from the network from what the person told me.
If someone can, get back to me as soon as possible cause I was going to buy the phone later today.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I believe the digitalizer should be the same but it's kinda a wild guess. Your best bet is probably to google it, see if other people did this.
firepong said:
Was wondering if I can take everything on a sprint phone off and replace it with my ATT parts. I had dropped my phone and the digitizer had cracked. With this, all touch actions don't work anymore and leaves a long crack over the top half of my phone with red lines going up and down ( guess this is what I get for trying to save the phone with my foot ).
If it does work, I can get a Sprint Galaxy S3 on my local craigslist for $150. I believe its stolen because the IMEI is locked from the network from what the person told me.
If someone can, get back to me as soon as possible cause I was going to buy the phone later today.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
It's the same phone inside and outside practically. The international version, i9300, is different because it has a few more different internals i.e. radio, board, and CPU. I believe i9300 screen will not fit because of this but a sprint phone is only different concerning the radio.
My daughter lost her GN II a while back, about 2 months ago to be exact. We did the insurance thing and got a replacement. Going through all the stuff in her room she no longer wanted and guess what? We found her frickin phone that we reported lost/stolen. Question is being that we reported it stolen/lost, I know there's probably not a way to activate it on sprint or a different carrier or anything but would she still be able to use it as as lets say a tablet for just wifi stuff etc...? Not 100% sure on Sprints regulations and I really don't want to send it back as I've already paid for the re-placement. Any ideas would be helpful? I've hear several things so I have it on Airplane mode right now and wanted to ask here to see if anyone else has had something similar happen and if they were able to use the device after as say a tablet or even re-activate it or flash it in some way.
Demmonnixx said:
My daughter lost her GN II a while back, about 2 months ago to be exact. We did the insurance thing and got a replacement. Going through all the stuff in her room she no longer wanted and guess what? We found her frickin phone that we reported lost/stolen. Question is being that we reported it stolen/lost, I know there's probably not a way to activate it on sprint or a different carrier or anything but would she still be able to use it as as lets say a tablet for just wifi stuff etc...? Not 100% sure on Sprints regulations and I really don't want to send it back as I've already paid for the re-placement. Any ideas would be helpful? I've hear several things so I have it on Airplane mode right now and wanted to ask here to see if anyone else has had something similar happen and if they were able to use the device after as say a tablet or even re-activate it or flash it in some way.
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Click to collapse
Well not exactly sure but check your contract paperwork. Legally you might need to return it but again I dont know for sure.
Sent from my GT-N7105 using XDA Premium 4 mobile app
jlmancuso said:
Well not exactly sure but check your contract paperwork. Legally you might need to return it but again I dont know for sure.
Sent from my GT-N7105 using XDA Premium 4 mobile app
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Click to collapse
hmm, thanks for the reply. Anyone else have any idea if it can even be used a tablet on wifi?
Sure you can use it as a tablet. You can also take it and put it on cricket or other non sprint cdma provider. Well if you know what you are doing you can even put it back on sprint.
The thing is what is legal? Really the phone belongs to sprint till you have paid it off (phone prices are subsidized by your plan). Since you reported it stolen then you only paid part of it. Most likely you had to pay extra to get your replacement to help cover part of the price of the new one. This means the lost phone is not paid for and does still belong to sprint.
What you do is your choice. Will sprint come after you over the phone? Highly unlikely but there is always a possibility of it.
Now to legally keep the phone all you need to do is call sprint and tell them that the phone was found. You will have to either place it on another line, pay off the balance, or return the phone to sprint.
Hopefully this will cover all your questions about it.
Sent from my GT-N7105 using XDA Premium 4 mobile app
I would call sprint and let them know it was found. Since you already had it replaced when you thought it was lost and gone forever, they're not going to tell you return the replacement and switch back to the old phone. Depending on your point of view, the worse thing they'll want you to turn in the old phone. Personally, I think that would be a nice option because what else are you going to do with it? To keep it means you have a WiFi only 5.5" tablet, or you have to open a new line to use it as a phablet. And I find having anything less than a 10" tablet is a waste when I have the GN2.
I just see a whole lot of problems if you're discovered with the phone and it's still believe to be stolen. Not that I think Sprint would go after you, but there is very slim possibly they could go after you for fraud.
Actually, the recovered phone belongs to the insurance carrier now. And, as they are partnered with Sprint, Sprint will mark the ESN as bad, so you can't flash it to another carrier.
My 910p started giving me EMMC errors. I tried several different Odin's that I know to have been good and worked on my device in the past. I haven't actually used Sprint cell service in 2-3 years. I've been using a VoIP app for calls and text. Since my device is out of contract and warranty not much I can do about it. I have been using my in-laws free Alcatel OT Pixi 7 on T-Mobile just so I can get by until I can get a new phone.
I was looking into replacement boards for my Sprint GN4 and then thought, what if I replaced the board with a T-Mobile board so I could use this SIM card. Would that work? Or are there other items in the phone that would not be compatible? It would just make more since to swap to a T-Mobile board from Sprint so I can have cell service again instead of just wifi with another sprint board.
Didn't want to spend the $100 if it wasn't going to work.
Good question. I'd ask a repair shop for the specifics and get a quote for labor.
UBreakItiFixIt gave me a $10 labor only quote for motherboard, recently. I think that's ridiculously low but yeah, the used board goes for $100.
I did find someone that used a T-Mobile board on AT&T Note 4 but actually stayed with AT&T rather than switching. Kind of leaves your question unanswered and still a mystery. Would he had a better result if he switched to T-Mobile and used a T-Mobile SIM? Lots of open questions there to ask; hopefully someone knows.
https://forum.xda-developers.com/showthread.php?p=67836897
Sent from my SM-N920P using Tapatalk
I mean I guess I could take a shot at it. At the very least try and call up one of the repair shops if it is only $10, but I was thinking I would be able to do it on my own, but if its anywhere close to $10, I would rather have someone with more EXP than me on it. It would be my first board replacement.
I am just itching for a better Android device at this point. I may be able to get a Pixel XL from work in about a month, but this crappy ALCATEL tab is really getting to me. Ive done everything I can to boost performance, but its just junk. Pretty sure my Raspberry Pi 3 runs better than it does.
Even though Ill be getting a new device through work in a short time, I still really liked my GN4. Awesome phone. Didnt really wanna junk it if I didnt have to. I appreciate your reply. Ill see what I can find. If I do end up going for the swap, Ill reply here and let everyone know. Ill probably XPost to the T-mobile variant too.
EDIT: just looked up the shop you mentioned, and the closest is in Wichita. About 160 miles from me. Kinda sucks, but on the plus side, my job will have me travel to there at some point, but it may not be until around July at the earliest.