I tried to set up my orbit to sync with works exchange server and it ended up applying some security setting making me set a password. Now i've got rid of the sync relationship i still have this password control. I've been in the 'lock' settings and the check box to untick is greyed out!
Can anyone tell me how to get rid of this annoying thing so i don't have to type in a password every 5 seconds!!???
Hello,
How can you unlock your HTC Desire HD phone when you have forgotten the unlock pattern using you Google account, when there is no date connection on the phone?
When you enter you email and password the phone needs to connect to Google's mail server and verify it the right email and password, right? And how is this done without a date connection? I men there is no way to access the WIFI setting or mobile network settings.
All of a sudden I can no longer disable my screenlock. I recently enabled it briefly during a week long trip out of the country (in case the phone got stolen or lost), but am now unable to disable it.
When I go to Settings->Security->Screenlock, it asks for my PIN, and then I am given the standard screen to "Select screen lock".
The options are as follows:
None (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Slide (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Face Unlock (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Pattern (Enabled)
PIN (Enabled)
Password (Enabled)
I have 3 gmail accounts, neither of them have any sort of device administrative features that I know of enabled.
Any ideas?
npike said:
All of a sudden I can no longer disable my screenlock. I recently enabled it briefly during a week long trip out of the country (in case the phone got stolen or lost), but am now unable to disable it.
When I go to Settings->Security->Screenlock, it asks for my PIN, and then I am given the standard screen to "Select screen lock".
The options are as follows:
None (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Slide (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Face Unlock (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Pattern (Enabled)
PIN (Enabled)
Password (Enabled)
I have 3 gmail accounts, neither of them have any sort of device administrative features that I know of enabled.
Any ideas?
Click to expand...
Click to collapse
Check Security->devices administration if there is anything like an app or an account that is running like an administrator delete it and try again.
Also when i had problems with face unlock freezing and rebooting i just unistalled some apps and then it was working flawlessly.
Hope that helps.
Sent from my Galaxy Nexus
The only thing there is Lookout, and it is not enabled.
EDIT: Uninstalled Lookout, still disabled
Do you have full device encryption or a work exchange account on the device?
Do you use a VPN connection?
No exchange accounts, only gmail accounts. I even removed all but my primary gmail account to see if it would make a difference.
I do have a VPN connection, but it is not active. (and pre-dated this problem)
Thanks for the suggestions so far
npike said:
No exchange accounts, only gmail accounts. I even removed all but my primary gmail account to see if it would make a difference.
I do have a VPN connection, but it is not active. (and pre-dated this problem)
Thanks for the suggestions so far
Click to expand...
Click to collapse
If you have VPN credentials stored, you are required to use a "secure" screen lock. Something may have glitched and not required it when you set up the account, but my guess is that is what is preventing you from disabling the screen lock.
Were you using the facial recognition unlock earlier? I think the system lets you slip by if you have that set before entering credentials, but won't let you choose it afterwards.
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
It's probably not the "correct" answer but if you can't get it sorted out try the app "No Lock" which disables the lock screen. I used it for the longest time and it worked great.
Quick simple question.. Do you have the "lock screen when pressing power button" tickbox checked?
rsalama said:
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
Click to expand...
Click to collapse
That did the trick, Thank YOU!
Lock screen
You Should go
setting/security/credential Storage/clear credential
then ok.
codesplice said:
If you have VPN credentials stored, you are required to use a "secure" screen lock. Something may have glitched and not required it when you set up the account, but my guess is that is what is preventing you from disabling the screen lock.
Were you using the facial recognition unlock earlier? I think the system lets you slip by if you have that set before entering credentials, but won't let you choose it afterwards.
Click to expand...
Click to collapse
Thank you codesplice! I had the same problem today and your answer helped me solved the problem. The screenlock could be disabled right after I deleted the VPN account.
codesplice said:
If you have VPN credentials stored, you are required to use a "secure" screen lock. Something may have glitched and not required it when you set up the account, but my guess is that is what is preventing you from disabling the screen lock.
Were you using the facial recognition unlock earlier? I think the system lets you slip by if you have that set before entering credentials, but won't let you choose it afterwards.
Click to expand...
Click to collapse
Removing my VPN connection solved the problem for me!
My 2 cents. I had the same issue today when i tried installing corporate email. The certificate had me setup a screen password encrypt my card and another bunch of things. Soon i got pissed off by the password prompt and decided to delete my mail account and rebooted. Guess what.. the credentials did not go. my password could not be disabled. I even tried clearing credentials in security but it did not help. I check device administrators and there was nothing.
So here's finally what solved the issue. The device administrator got deleted when i uninstalled the email account. So i re setup my account and then went back into the device administrators. Now i saw email app as a device admin. It has a check box which was enabled. i disabled it.. rebooted the mobile and cleared credetials again. Again reboot and was able to disable lock. Key was to disable the administrator while the app was installed.
rsalama said:
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
Click to expand...
Click to collapse
thanks - that worked! I have had a VPN connection setup and then deleted it. It still did no allow me to remove the screen pattern. After deleting all the certificates it finally worked.
reza1reza1 said:
You Should go
setting/security/credential Storage/clear credential
then ok.
Click to expand...
Click to collapse
Obviously the credentials are there for a purpose. So this is bad advice, unless you can explain why everybody can suddenly do without the credentials.
If your little finger itches, would you hack it off?
rsalama said:
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
Click to expand...
Click to collapse
It worked!!! Thanks a lot!!
rsalama said:
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
Click to expand...
Click to collapse
npike said:
That did the trick, Thank YOU!
Click to expand...
Click to collapse
my clear credential is also gray
Sure fix
This didn't work for me too. The fix is download clean master and in accessibility settings turn on clean master. If nothing work,this will surely
Has anyone discovered any tweaks to HTC Sense 4.0 that enable you to set a trusted credential password independent from a phone PIN or password?
In order for me to access the WLAN and email at work, we use software certificate based EAP-TLS. While there are several ROMs that feature modified Exchange support to remove the need for admin rights elevation for the mail profile, I haven't found a way to store my software certificate in the trusted credential cache without setting a phone PIN or password. In older versions of Sense, I was able to set a strong password for the encrypted credential store and use a different security policy for phone unlock. But with Sense 4.0 I am forced to select either PIN or password, neither are ideal for me.
Using the same PIN for the phone and credential storage isn't what I would like as a 4 digit PIN isn't strong enough for the trusted credentials. But there is no way that I want to type in a 12 character mixed case strong password that I would use for the credential storage every time I want to unlock my phone.
Can anyone recommend a ROM that might have the ability to set the security on the trusted credentials and certificates separately? If not, are there any security mods that might let me change the "Lock Phone after" duration to something higher than 15 minutes?
I have been messing with the native SIP client. When I first setup the account it prompted me to enter a PIN on the device. Now I have finished messing, I have removed the SIP account but I cannot clear the PIN.
Anyone got a solution?
Sent from my Nexus 7 using Tapatalk 2
Can you be a bit more specific?
Is the PIN for the SIP client, some other app, or for the phone (to unlock from the lockscreen)?
If you create a sip account android saves the login. To avoid that 3rd person can use sip because of the saved login. You must set a pin for the lock screen. Try to clear data from phone application and then try again to disable pin in lock screen settings