Develop Bugs

Sprint Tep

Anyone know how long itv takes to get replacement phone through insurance??
I started a thread earlier and i was very upset at the time I didnt mean to ask something like that..I knew it was wrong and I appoligize. Moderator (kennyglass) sorry that was an inapropriate and it wont happen again.
Like I said I was acting out of frustration and my actions were not called for.
So yeah anyone who has dealt with tep how long to get new phone shipped Thanks in advance for any feedback
Sent from my jellybombed jellywiz Galaxy S3!!

1 business day
Sent from my SPH-L710 using xda app-developers app

Takes business day, so if you can then now, you'll get it on Thursday.
It also depends on if they have the phone in stock or not.
Sent from my SPH-L710 using xda premium

Some tech stores have cool techs.. stop buy and see if they have a dead s3 with a good screen that they could swap it out for ya.
Offer lunch/breakfast etc
Much cheaper than the deductible
Sent from my SPH-L710 using xda app-developers app

JSarella said:
Takes business day, so if you can then now, you'll get it on Thursday.
It also depends on if they have the phone in stock or not.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Took me more than 3 weeks with nothing but lies told as of why the wait. Sammy fixes them for 180 including next day round trip shipping

Upgrade/Moral Dilemma

I got the unlimited family plan last June and got the Epic for my wife and I. This family plan is now turning into a business plan as I'm getting phones for my guys too.
My issue is that I am a tech junkie and I am starting to feel phone envy with all these guys getting the note 2. I have another person to get a phone for and I'm realizing that instead of waiting another year and six months to upgrade I can do it now and pass on this epic.
The problem is that I love this community, and would like to start putting out some roms for a group that I think is going to be hurting for devs shortly. While I'm pretty sure the note 2 is not lacking in this area.
Am I worrying about nothing? Is everyone leaving this phone soon anyway? If I don't use this opportunity am I going to be the only one here in a year? :sigh:
I just feel like it's too early to leave now, but will be too late later on.
Sent from my SPH-D710 using Xparent Skyblue Tapatalk 2

Reasonable to believe when S4 is released and if the specs live up to its hype, majority of users will consider the move. I am considering and upgrade and may not be on this phone at the end of the year. Only because it will be 2 years and trying to get the family on 1 cycle is the plan. Its an opportunity you should highly consider
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winfan said:
Reasonable to believe when S4 is released and if the specs live up to its hype, majority of users will consider the move. I am considering and upgrade and may not be on this phone at the end of the year. Only because it will be 2 years and trying to get the family on 1 cycle is the plan. Its an opportunity you should highly consider
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
That was the original plan, just wait it out, and get the latest and greatest, but my guy needs a phone now, so it's upgrade now or in a year and half. Other option is to use my best buy buy back to help with the cost of an out of contract phone when the s4 comes out.
Sent from my SPH-D710 using Xparent Skyblue Tapatalk 2

I think a lot of its are in it till the s4. This is a great community though and I feel your pain. The note has a lot going for it but I have a feeling the s4 is going to knock it out of the park. We always need good devs and would hate to see you go. But do what you have to. I'm sure you'll be happy either way. Although with all these 4.2 rooms coming out and jb ota around the corner at some point soon this phone will be hanging around for quite a while. Good luck with your decision.
Sent from my SPH-D710 using Tapatalk 2

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I love this phone but if I had LTE I would upgrade now. I also think S4 will be my next phone since it should drop around the time the Network Vision upgrades start here. Bottom line do whatever makes you happy. The community will carry on and more devs will jump onboard since our phone is cheap now.

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Damn wish I was here earlier to see the whole arguments lol. To the OP do what you want bro do what would make you happy I'm also a tech junkie love every new device that comes out. I have a note 2 and I love it I came from the e4gt and had used my upgrade to get the note now if the S4 really calls out my attention which I'm sure it will I will sell the note and put in the differences and pay full price now if you think you can do that do it If you're a tech junkie a don't see the problem of hesitating on doing something wrong for yourself just do what you want bro.
Sent from my SPH-L900 using Tapatalk 2

Note 2 is down to $169 on Amazon Wireless right now! I can upgrade now but I got this device as a replacement for my 3vo and haven't had it that long. I really want to see what it's going to be like after the jb update. If for some reason we end up not getting it then I'll upgrade but really don't see the need to just yet.
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t4d73 said:
Note 2 is down to $169 on Amazon Wireless right now! I can upgrade now but I got this device as a replacement for my 3vo and haven't had it that long. I really want to see what it's going to be like after the jb update. If for some reason we end up not getting it then I'll upgrade but really don't see the need to just yet.
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
That may have just sealed the deal. My problem was/is my guy needs a phone asap.
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elijahbrown said:
That may have just sealed the deal. My problem was/is my guy needs a phone asap.
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Click to collapse
No problem. That really is a sweet deal though! I wouldn't wait too long lol!
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I see the price went back up to $249. Maybe they made a mistake lol. Hope you grabbed one while you could!
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The main reason I'm going to stick with this phone is because wimax. Sprint doesn't yet have lte in my area and if I upgrade I will be stuck with slow ass 3g. So unless lte gets up and running soon I'm just going to stick with the Epic 4G Touch and with this site it keeps me from getting bored

Get a Note II, join devs like myself as we can sure deliver excellent works to the users
Sent from my Samsung Galaxy Note II LTE GT-N7105 using xda premium

Amazon shows the Note II for $70 for new customers.
Print that, take it to BB for price match - even though you're an upgrade.
If you're lucky you'll get a steal on this phone! (One other person said he got on GN2 threads)
(Just don't check any box before printing so they don't know it means new customers only)

garwynn said:
Amazon shows the Note II for $70 for new customers.
Print that, take it to BB for price match - even though you're an upgrade.
If you're lucky you'll get a steal on this phone! (One other person said he got on GN2 threads)
(Just don't check any box before printing so they don't know it means new customers only)
Click to expand...
Click to collapse
Geez Garwynn wish I thought of that lol! Not sure if it would've worked though. I'm still happy with my Note for $199. Wasn't sure if I should do it or not before but this thing is absolutely amazing! I thought the e4gt was a beast but my God lol! What a difference. You guys that are thinking about it just do it. You won't regret it. And if you're thinking you might want to wait for the gs4 I was right there with you but in all honesty I don't see how they will compare. This has tablet like features that the gs4 might not have. Of course we really won't know until the final spec sheet is released but either way it won't be this size. And it is beautiful guys!
Sent from my SPH-L900 using xda app-developers app

t4d73 said:
Geez Garwynn wish I thought of that lol! Not sure if it would've worked though. I'm still happy with my Note for $199. Wasn't sure if I should do it or not before but this thing is absolutely amazing! I thought the e4gt was a beast but my God lol! What a difference. You guys that are thinking about it just do it. You won't regret it. And if you're thinking you might want to wait for the gs4 I was right there with you but in all honesty I don't see how they will compare. This has tablet like features that the gs4 might not have. Of course we really won't know until the final spec sheet is released but either way it won't be this size. And it is beautiful guys!
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
Oh I did. Amazon had the note 2 for $170 when added to a family plan. I couldn't resist. It was worth the he'll I for from the missus.
What's great is all the wonderful people from this forum (like garwynn) that are over there now.
And there is nothing out like this phone now. Nor will the s4 match it. I don't think I'll ever be able to use a smaller phone with no spen again.
Sent from my SPH-L900 using Xparent Skyblue Tapatalk 2

elijahbrown said:
Oh I did. Amazon had the note 2 for $170 when added to a family plan. I couldn't resist. It was worth the he'll I for from the missus.
What's great is all the wonderful people from this forum (like garwynn) that are over there now.
And there is nothing out like this phone now. Nor will the s4 match it. I don't think I'll ever be able to use a smaller phone with no spen again.
Sent from my SPH-L900 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
I'm an indirect dealer for Sprint, ATT and Verizon; I get to play with a lot of phones. You could not be more accurate. Not only is the Note 2 in a class if its own. It really is a "phablet". It doesnt need to be held close to the face, yet can fit in a pocket.
More importantly, the execution of Touchwiz is remarkable- its usefulness is beyond comparison, justifying every pixel of the huge display and proving it is not a gimmick.
As far as the E4GT goes, its second-life as a premium Virgin/Boost handset should prevent development from drying up.
Sent from my SPH-D710 using Tapatalk 2

Possible sds

Hello
5 month Note 2 user that had almost no complaints till early april where my phone started lagging, restarting every few hours(it did restart once every 2-3 days since they day i bought it) and touch screen not being responsive. Result was the problem becoming worse and me having to search for it and finding out about SDS. I checked my phone through EMMC and it says my chip is insane... as soon as I saw that I tried backing everything up but as it turned out, it was too late..I've lost all my game data (I've managed to copy a few games but its a few stages back..for example my subway surfers save is like 2-3 months back...), i've lost ALL of my contacts and my smscontact backup says it has no contacts on the backupfile...
regardless, I sent it to the local Samsung retail and they kept it for a week, got it back today, same thing happening...They told me they found humidity + errors on my phone and they had to clear/wipe it out completely. Its been like 3-4 hours since i got it and it already got stuck at a black home screen error + unable to swap applications and once on a non-responsive touch screen. I contacted the Samsung retailer and he told me that it could be an error from my SD card. I highly doubt that, am using a san disk 32gb ultra speed and I only have movies on it actually so...
Now my 'questions'...What can I do? Rooting it can fix it? Or will it void my warranty completely? If I root and it breaks again can I unroot and send it to have it fixed? And if they cant fix it, do they replace my phone with another one? Like a new note 2 or a new samsung phone?
Thanks
Ps: already posted this on sprint forums by mistake and it was suggested to me to try removing my sd card..no difference
Sent from my GT-N7100 using xda premium

well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
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aka_sirok said:
well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
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Shei77 said:
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
Sent from my GT-N7100 using xda app-developers app

They are already losing money when they fix my phone cause of full warranty.. i loved the phone but am disappointed right now and with the possibility of changing phones i dont mind..cause all in all it has its downsides..ie too big to carry, takes a looong time to charge and regardless ive already lost all my data so its already like i got a new phone..
How can i know if they changed my motherboard?
Sent from my GT-N7100 using xda premium

You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
Sent from my GT-N7100 using Tapatalk 2

ChobbyNS said:
You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
How can i test if my imei is a new one and not from a previous user?
I did buy it too but any below 1.5A charger charges too slowly..and the size does matter for me cause am currently serving the army and its harder for me to handle...
Sent from my GT-N7100 using xda premium

I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
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ChobbyNS said:
I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Cant find any good charger really..and car charging is not an option where i am...
Ive been thinking between one x+ or iphone5 to be honest but priority is trying to fix my note
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aka_sirok said:
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Nobody loses money but Samsung. Your local samsung service center is not Samsung company. They are third companies that have an agreement with Samsung to fix samsung phones officially in your country.
They lose money only if they replace a motherboard that is already working or not covered under warranty (user faults).
Once I talked(personally) to one of Samsung services in my country, they said mostly they are not able to understand these new generation smartphones. Most of the time all they do is just replacing motherboards, they said
My suggestion to you, print several sudden death syndrome reported web pages and show them or email them if you can. Samsung is replacing bricked motherboards with no question asked (even rooted ones).

Media volume bar is disabled now...
Sent from my GT-N7100 using xda premium

I find it very strange, especially since these issues do not seem related to eMMC commands. Did you ever try using the phone without the sd card to eliminate the possibility?
Sent from my GT-N7100 using Tapatalk 2

Used it for a day and a half..it did had its reboots aswell...
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Shei77 said:
Used it for a day and a half..it did had its reboots aswell...
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Click to expand...
Click to collapse
Have you ever tried a factory reset and use it as stock as possible for a while?

[email protected] said:
Have you ever tried a factory reset and use it as stock as possible for a while?
Click to expand...
Click to collapse
I did actually when i got the phone from the retailer..it took 35minutes..
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Shei77 said:
I did actually when i got the phone from the retailer..it took 35minutes..
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Click to expand...
Click to collapse
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.

[email protected] said:
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.
Click to expand...
Click to collapse
Well not much i could do...shop had already closed
I will send it but what can i claim? New phone? New chip?
Sent from my GT-N7100 using xda premium

Possible to get free fix?

So, my power button has decided to act up and when I touch it, it brings up the extended menu, and no matter what I do from there it restarts the phone. So I took it to my local sprint store, and the guy told me to take the peice that actually pushes the button off and clean it myself. Offered no help, or how to do it or anything. Well needless to say I tried, and now it's completely stuck. Do you think I could get it fixed or a replacement for free because of that or no?
Sent from my SPH-D710 using Tapatalk 2

If there is no water damage. I'm sure you can get it replaced.
Sent from my SPH-D710 using Tapatalk 4

Take it to a sprint repair center. They'll replace it for free if you have insurance since this is a common problem. I had this issue with my 1st phone and had it replaced within 3 days because of it.
Sent from Tapatalk on my S2.

FuMMoD said:
Take it to a sprint repair center. They'll replace it for free if you have insurance since this is a common problem. I had this issue with my 1st phone and had it replaced within 3 days because of it.
Sent from Tapatalk on my S2.
Click to expand...
Click to collapse
I don't have insurance though, and it would have been fine had the guy not told me to do that. Plus idk where there's a repair center near me.
Sent from my SPH-D710 using Tapatalk 2

I YouTubed it myself, as the sprint repair center said they won't fix it unless I give them $150. I told them no way I would give them that kind of money for a phone that was free at their store. That was the straw that broke the camels back for me. Just waiting until December, then t mobile here I come.
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noobtoob said:
I YouTubed it myself, as the sprint repair center said they won't fix it unless I give them $150. I told them no way I would give them that kind of money for a phone that was free at their store. That was the straw that broke the camels back for me. Just waiting until December, then t mobile here I come.
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Click to collapse
I have to wait until may :thumbdown:
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H4rryTipp3r said:
I have to wait until may :thumbdown:
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Click to collapse
OUCH! Good luck with that one. At least call them constantly telling them service sucks or something. I did that for like 3 weeks straight. Finally just told them they aren't holding up to their end of the bargain. They removed all kinds of towers in my area to make room for the "upgrade" but don't plan on starting until 2015. Asked them to cancel and waive my etf. Gave me $30 off per month until contact is up. Forced roaming on vzw and things are OK that way. Basically waiting to either get kicked, or contract end, whichever is first.
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Knox and JUMP!

If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
Sent from my SGH-T889 using xda app-developers app

Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2

Warrior1975 said:
Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
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Click to expand...
Click to collapse
Lol that hilarious. All I have found is that they say it must be in working condition and no cracked screen. And it must boot and function properly.
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paul89 said:
If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
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Click to expand...
Click to collapse
Please excuse my ignorance but what is knox, thanks
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---------- Post added at 06:27 PM ---------- Previous post was at 06:23 PM ----------
vw65bus said:
Please excuse my ignorance but what is knox, thanks
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Click to expand...
Click to collapse
Never mind I found it thanks
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The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.

I traded my note 2 in today, running tweaked rom and custom recovery. Still got $275 for it. A lot of the phones get wiped and reflashed without even being checked to see if they were tampered with
Sent from my SM-N900T using Tapatalk 2

I couldn't believe they were offering so much for the Note 2. I almost dumped mine. I'm selling it to one of my employees already. Only 300, I wish I didn't commit, I would have sold it today, instead of waiting a month for my money.
Sent from my SM-N900T using Xparent BlueTapatalk 2

Note 2's probably going to go on sale like the s3 did when s4 came out and s3' were selling like mad because the price drop so maybe they want to have refurb stock to offer in case demand gets high and they run out of new note 2's due to a sale on note 2' s
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When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage

They also gave me $275 for my Note 2. JediX19. They didn't care at all.

$275? I wish I wasn't such a nice guy sometimes. I ended up giving my mother in law my Note II.

boshindo said:
The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.
Click to expand...
Click to collapse
I don't think the eFuse matters unless you're getting it warranty repaired by Samsung and even then, they may not bother to check if there's no custom ROM running. Most people don't know about it or even care. I sent a Droid4 to Moto for warranty repair and there is something similar (it may or may not be the same) that gets flipped when it's rooted. They didn't care and repaired the defect.

Just found this thread Googling for the same thing. I was told by the guy at the T-Mobile I went to that they don't care at the store when trading it in, but he's not sure what would happen when it got to wherever they send it and see it tripped.

Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
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MorePAIN said:
Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
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Click to expand...
Click to collapse
Source?

clninja said:
When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage
Click to expand...
Click to collapse
What he said^^
For now, at least.
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decalex said:
What he said^^
For now, at least.
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Click to expand...
Click to collapse
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
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seshaz said:
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
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Click to expand...
Click to collapse
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
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Flippy125 said:
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
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Click to expand...
Click to collapse
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
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seshaz said:
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
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Click to expand...
Click to collapse
I'll hold off on rooting until you get back to us then. This is my first Touchwiz Samsung phone and I'm ready to experience ASOP on this beautiful screen
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