[Q] MTP connection hangs up on my PC. Help? - T-Mobile, Samsung Galaxy SIII

The MTP connection appears to work on my laptop, but on my desktop (with the exact same drivers manually installed), the device doesn't work. It shows up in Windows and I can open it to see the folders in the phone and the SD card, but the files become unresponsive quickly. Example:
Plug in the phone
Navigate in explorer to my music directory and open it.
Half of the folders load and then it hangs up. The directory bar at the top does the loading animation very slowly. The rest of the contents never load and no file operations can be done. Trying to view My Computer or looking at the portable device properties also hangs up.
When I unplug the phone, the contents I was trying to load seem to appear for a split second before the windows close.
I'm pretty sure I have the drivers set up correctly since it's working on my laptop, which has the same version of Windows. But my desktop can't work with the MTP connection. If I try to sync the phone with media software, it hangs up and is "scanning" forever.
I've tried different USB cables and ports, front and back.
I've scoured the web with no luck. A few similar problems are mentioned, but no solutions. I'm guessing the issue is somehow with my desktop. What should I be looking for?
Galaxy S3 T999
Android 4.1.1
Windows 7 Professional

Sounds like buggy Samsung drivers to me.
On your PC, try installing the drivers in my signature.

Aerowinder said:
Sounds like buggy Samsung drivers to me.
On your PC, try installing the drivers in my signature.
Click to expand...
Click to collapse
The 1.4.6.0 Samsung driver is what I used. Like I said, it works on my laptop (also on my work PC). But my home desktop shows this weird functionality.

Related

[Q] How do you transfer data from the phone to computer via USB Cable

I have no option for usb data transfer. Just MTP and PTP. When trying to drag and drop I get "Calculating the time required to copy the files". It copies nothing.
Airdroid, wifi explorer, kies doesnt transfer a damn thing.
ANY HELP IS APPRECIATED!
Make sure that your drivers have been installed properly, first off (I think this is a big problem for a lot of ppl). And on the phone, in Settings > Storage > Menu > Computer Connection > "Media device (MTP)" is checked. (I also believe unchecking "USB Debugging" in Developer options can help, too).
If your drivers are set up, you should get a prompt (assuming you're on Windows 7) to "open folder and view files" and you'll get an Explorer window. Just drag/drop files on the device.
You can also use a WiFi FTP transfer app (I wanna say AirDroid is a popular one?). Some prefer it this way.
How can you tell if the drivers have been installed properly?
I can drag and drop one file at a time but nothing more
jgarozzo said:
How can you tell if the drivers have been installed properly?
Click to expand...
Click to collapse
If you plug your phone in and don't get an error. And in device manager it should show up as "Galaxy Nexus" or "Samsung Galaxy Nexus".
jgarozzo said:
I can drag and drop one file at a time but nothing more
Click to expand...
Click to collapse
Sounds like a possible issue with your setup. I just recently re-installed a fresh 32bit Windows 7 install on my MacBookPro, and without any driver tweaking or anything I was able to connect and drag/drop files back and forth.
I do have issues with my desktop and plan on wiping it.
jgarozzo said:
I do have issues with my desktop and plan on wiping it.
Click to expand...
Click to collapse
MTP can be finnicky but there's no technical reason why it can't work just fine (as I said it works perfectly for me and others here).
Have you tried something like AirDroid (linked above)? Or if you're just sitting on WiFi you can always just upload to DropBox (Google Drive) and download on the phone/PC.
airdroid hasnt worked for me. I'm not positive but I think there are certain files that won't transfer via cloud.
jgarozzo said:
airdroid hasnt worked for me. I'm not positive but I think there are certain files that won't transfer via cloud.
Click to expand...
Click to collapse
Should be able to transfer anything. Don't see any restrictions to it.
Is your Kies properly Installed?
Hi,
If your Samsung Kies was properly installed (means took quite time for installing Driver for Samsung devices). Your phone should be detected once connected via USB cable. Some devices may have different situations. Exp. file transfer in SamsungGalaxyTab10.1 will not display exact time for file transfer Window. Once device connected via USB cable, and Your device's Name Pops Up in your window, means it's successful. Transfer shd not be problem.
Sometimes, Phone may not the cause, perhaps ur Pc/laptop might limited capability for Kies Support.
If your case is different, perhaps you can uninstalled and reinstalled it in control panel. Uninstalling Kies will not remove ur Phone's Driver data. Hope this Helps.
Sincerely,
whitefang
**** takes forever to transfer via usb. is this a known issue on the nexus or just me? I have never had a phone with issues in transfering data. I'll give a clous service a try again. I appreciate your help
jgarozzo said:
**** takes forever to transfer via usb. is this a known issue on the nexus or just me? I have never had a phone with issues in transfering data. I'll give a clous service a try again. I appreciate your help
Click to expand...
Click to collapse
It's a known "issue" that people have really funky PC setups and have issues installing drivers. It's not inherently a technological problem with MTP or the Galaxy Nexus. As I said before, it's just a bit more finnicky than USB Mass Storage (UMS), which is used on most other phones.
I'll keep referring to the fact that on a bare Windows 7 install, with no previously installed drivers, I was able to plug in my Galaxy Nexus, auto-install drivers, and xfer files back/forth without a hiccup... that'll give you an idea for where the problem lies
http://forum.xda-developers.com/showthread.php?t=1523691 try this it has wifi sync using it all the time
ive got windows 7 ultimate, no issues, works as it should
whitefang3456 said:
Hi,
If your Samsung Kies was properly installed (means took quite time for installing Driver for Samsung devices). Your phone should be detected once connected via USB cable. Some devices may have different situations. Exp. file transfer in SamsungGalaxyTab10.1 will not display exact time for file transfer Window. Once device connected via USB cable, and Your device's Name Pops Up in your window, means it's successful. Transfer shd not be problem.
Sometimes, Phone may not the cause, perhaps ur Pc/laptop might limited capability for Kies Support.
If your case is different, perhaps you can uninstalled and reinstalled it in control panel. Uninstalling Kies will not remove ur Phone's Driver data. Hope this Helps.
Sincerely,
whitefang
Click to expand...
Click to collapse
Kies is NOT supported on the Galaxy Nexus.
jgarozzo said:
airdroid hasnt worked for me. I'm not positive but I think there are certain files that won't transfer via cloud.
Click to expand...
Click to collapse
Like martonikaj said, you should be able to transfer everything wirelessly. It's probably your fastest bet.
I either do that, or use ADB. While it's not as fast, I find it to be more stable than MTP (but that could be just me).
I assume download files as a zip and then open them on the pc? I assume all I would have to transfer would be titanium backup since it contains all app and system data. I know some of my questions might seem silly but i want to make sure i dont loose any data.
I've tried downloading the samsung drivers on 3 different pc with 3 different operating systems and cant get the drivers to properly load. I'm a little upset with Samsung at the moment. I never had a problem wit HTC or Moto phones.
you can use Alt Mounter app on mac & windows
go to goole & search it
then download AltMounter.apk & install it to your phone
then download altmounter for windows & install it to your pc
after that run altmounter in your pc & also run altmounter in your phone
after that plug the usb cable . the phone storage shows up in a window
this is verys simple & i like it
you can use it if you have problems with MTP
I'll give it a shot, thanks!

[Q] stupid question...how do I transfer files to/from my phone?!

hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
Weird...
it should pop up as a media device.
Plug it in and pull down the notification bar and touch where it says "touch for other USB options"
and make sure Media Device (MTP) is checked.
if it doesn pop up then either the drivers arent installed, or their not installed correctly.
or the cable is bad, or the USB port is bad.
or the devil is messing with you
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
make sure you have automatic updating on in windows, at least for the drivers. this is why i hate MTP, its such a pain in the ass. i sure hope someone gets mass storage mode goin in these soon. Make sure theres no unknown devices listed in the devices manager. then grab and install the drivers from here(although you shouldnt need them for mtp to work) http://www.samsung.com/us/support/owners/product/SPH-L710MBBSPR#
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Max_Pain said:
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Click to expand...
Click to collapse
Does it show as a plain looking generic box or does it look like an MP3 player in devices and printers?
Generic box under an "Unspecified" category. Even after reinstalling the drivers...same situation. I can't double click to open the phone and there is no prompt on my phone.
Sent from my SPH-L710 using xda premium
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Max_Pain said:
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Click to expand...
Click to collapse
This is crazy. I curse Samsung for this mtp ****t I swear. Under portable devices. Device name should be SPH-L710--thats what ur looking for. Will probly also be listed under modems as Samsung mobile usb modem. And in the usb devices as Samsung mobile usb composite device.another thought If you didn't already, turn on usb debugging and let it install those drivers as well. Has helped me in the past. Maybe even switchin it to download mode just so windows can see it in all modes and maybe wake the hell up.
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Max_Pain said:
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Click to expand...
Click to collapse
it blows my mind that its not working. what version of win 7 do you have? x86 or x64?
we have a laptop and a desktop, both running Windows 7 x64. we also have two of those Galaxy S3 phones. I'm running Go Launcher, my wife using the stock Wiz launcher. I have tried in different USB ports in both laptop and desktop, using different usb cables, and with both phones. with and without adb debugging enabled. same situation.
the phone shows up as a modem under device manager. under SAMSUNG Android Phone there is only SAMSUNG Android ADB Interface listed, nothing specific to this phone. I have tried changing the drivers around to different built-in samsung drivers and drivers from when I had the Galaxy Tab, nothing. I downloaded the latest drivers as they were linked above, nothing.
there are no pop-ups on either phone and nothing on the computer beyond the noise of something being plugged in...
w.t.f.
OK. Don't think its the issue but have run into this before with a Samsung phone or two. Reboot the computer and hold down f8 as its booting. When the advance menu comes up, hit *disable driver signature enforcement*. Like I said I don't think that's it but that has caused problems for me before (thanks microsoft) on x64 bit windows and a Samsung android phone so might as well rule it out.
O yeah, and just to make sure, you dont have kies installed right?
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
i disabled the driver enforcement option. nothing.
I rooted the phone now. installed that easy UMS apk and set the phone to MTP mode. now I have a Samsung MTP device on my device manager but none of the drivers work with it. windows couldn't find a driver, and i've tried 6 drivers manually and they all say they can't start the device.
anything else I can do now that i'm rooted?
Max_Pain said:
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
Click to expand...
Click to collapse
kies is the devil
its actually the opposite. You DO NOT want it installed. Uninstall kies completely. Idk how I forgot about mentioning kies.nothing but problems. Nix it and I bet this headache ends. And if u take that advice, have the phone unpluged during then removal . I would also recommend reinstalling the Samsung drivers I linked to yesterday. Then plug the phone in and I would bet smooth sail in from there
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Max_Pain said:
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Click to expand...
Click to collapse
Sounds like progress. I think uninstling kies will do the trick
well I uninstalled Kies, told it to uninstall any and all drivers for mobile phones. cleaned my registry. restarted my computer, installed the drivers fresh, plugged in the phone and it seems to work. for the first time it shows as a mtp device!
thanks a million. let's hope it works to transfer files.

[Q] USB file transferes not working

Okay, so I'm trying to copy files from my PC to my Nexus 7 FHD. First tried on a Windows 8.1 PC and when I plug in the N7, it installs the MTP drivers (driver date is 2006 from Microsoft). Shows up in my file explorer and I try to copy some photos but after about 5-10 seconds, it will just freeze and basically file explorer crashes.
Read another thread about MTP driver issue (http://forum.xda-developers.com/showthread.php?t=2380978) but none of that helped. Uninstalled the driver, restart, install new driver. No matter what the MTP driver is the same.
Read somewhere else that it could be a Windows 8 issue so tried on a Windows 7 laptop and same result.
No matter what, file transfers over USB wont work.
So, is this a Nexus 7 issue as a whole (as I had no issue with my N4) or just my particular device as if so, I'll return it for another one.
Any help would be appreciated.
Cheers.
EDIT: Noticed that I'm getting an error on the N7 that I hadn't noticed: Unfortunately, the process android.process.media has stopped. Looks like I might need to reinstall the OS from an image to fix it.

Connecting to PC to Browse

Wow, I would think this would be easy (coming from a Nexus 5), I just plugged in the N5 via USB to my Windows 7 machine and boom, I could browse the phone. Now, trying to do this with my G3, I have installed Windows drivers and nothing. I plug the phone in and nothing happens other than a pop up on the phone saying it is charging slowly. I've searched the LG site and Google and found references to MTP and having 3 options when connecting the phone to the PC but I get none of those options and cannot find an MTP option in settings. All I can find is a Connect to PC which tells me to use LG PC Suite. I really don't want to install some other software. I just want to browse the phone and copy files over. Is this not possible with the G3?
Switch usb ports. Set up usb connection as MTP.
Huh? As mentioned, I don't get any options to select MTP. Drivers installed, various USB ports tried, nothing happens other than a slow charging pop up.
Edit: Seems the system at work for some reason does not see the device properly. Just tried at home on my PC and it's fine. Bizarre.
If it's a work PC, it is possible your system admin disabled MTP completely. Because, you know... security and stuff.
try going on your phone while it is plugged into the pc

USB error PLEASE HELP!

USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
templarsniper said:
USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
Click to expand...
Click to collapse
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
kenboyles72 said:
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
Click to expand...
Click to collapse
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
TNSMANI said:
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
Click to expand...
Click to collapse
I cant even root for the life of me now, Im on 8.0, I'm trying to just root the phone and to start the computer has to recognize it I understand but it won't, with my Oneplus 2 was fine,(I'm thinking maybe phone doesnt have the drivers built in to the file system, you know when you plug in and turn on MTP it shows the drivers app for Windows?) the only thing it errors plugging in.
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Fixed USB problem
kenboyles72 said:
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Click to expand...
Click to collapse
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
templarsniper said:
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
Click to expand...
Click to collapse
If you are running Win 10, you will have to disable driver signing before the correct drivers are installed. May be that was your issue.

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