Develop Bugs

Amazon Wireless Saved My Life

Last night, my phone screen cracked. I was devastated and the hubby was furious!!!! I called Amazon wireless who I got the phones from late November and they were amazing to me and they are overnighting me a new phone. Sucks to have to root and all that all over again.
Just wanted yall to know that Amazon has really great customer service. They also gave me their black friday deal even though I bought the phones a week before so I got mine for free, and now another one, for free.

This is the first i'm hearing of Amazon wireless. Loll
Sent from my SPH-D710 using xda premium

It was so crazy because the girl I talked to today, was the same girl who helped me in November when I missed the penny sale by a few days and she gave me the phones for free.
She totally remembered talking to me and that my granny's name was also Elizabeth and they she said she was just gonna replace my phone. I am so glad I didn't go through the insurance hassle with sprint. How weird is it that out of all the employees I get her twice and she remember so much about me. Crazy.
I was so upset I cracked my screen I had to take a valum. LOL

Can you buy phones off contract there?

raveniselizabeth said:
Last night, my phone screen cracked. I was devastated and the hubby was furious!!!! I called Amazon wireless who I got the phones from late November and they were amazing to me and they are overnighting me a new phone. Sucks to have to root and all that all over again.
Just wanted yall to know that Amazon has really great customer service. They also gave me their black friday deal even though I bought the phones a week before so I got mine for free, and now another one, for free.
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that is pretty awesome,
I got the phone from amazon wireless about 13 days ago, thinking if I should get a replacement as the power button is mushy, making it difficult to press easily but hesitant to do so because its such a small issue.

I can attest to their c.s ...i had to have a new phone overnighted cause i lost everything on my phone including serial numbers and everything else lol...ty amazon life saver
Sent from my fingertips to youre eyeballs....

Looks like where i'm getting my next phone from..

I love Amazon. I am proud to say I'm a part of Amazon Prime.

vcouture said:
Looks like where i'm getting my next phone from..
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If I don't get my Nexus line replaced at a Sprint store, I will try Amazon Wireless. People around here aren't easy to please. If everyone has positive things to say, they must be good
Sent from my SPH-D710 using xda premium

I live Amazon and Amazon loves me.

If a item doesnt come on schedule, you talk to a amazon chat person, and you say your mad, then they will give you a 5 dollar or 10 dollar credit lolol. I seriously love amazon + prime. Love getting shipments in a day with 2 day shipping option LOL

Im going to use my moms upgrade and order my self an E4GT from Amazon! CANT WAIT!!!

Omg so they accidentally sent me 2 phones and my husband swears I messed his up by rooting even tho I completely put it back to unrooted stock so I called and said "hey.. Yall sent me 2 can I just replace my husbands cuz his buttons aren't working right" and they said "of course why not"!!! What company does that. So flippin sweet.
Sent from my SPH-D710 using XDA App

dw3bb10 said:
Im going to use my moms upgrade and order my self an E4GT from Amazon! CANT WAIT!!!
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Welcome to our world. Get ready to be up flashing all night lol.
Sent from my SPH-D710 using XDA App

If you cancel your contract early they tack another $250 on top the carriers etf and automatically bill it to the payment method you used to purchase your device. My Captivate cost $99.99 then a $350 etf and $250 to Amazon when I left At&t. So I ended up paying $700 for a $500 phone because of a nasty breakup. Don't use discount online services if you intend to leave your carrier early.
Sent from my SPH-D710 using xda premium

WOW... I didn't know they were that involved in your service plan. I wouldn't have thought that since they didn't make me go through my insurance to replace the phone. Good to know.
Sent from my SPH-D710 using XDA App

raveniselizabeth said:
WOW... I didn't know they were that involved in your service plan. I wouldn't have thought that since they didn't make me go through my insurance to replace the phone. Good to know.
Sent from my SPH-D710 using XDA App
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If I remember right they only charge if you end your plan in the first 6 months. All I know is that they nailed me lol.
Sent from my SPH-D710 using xda premium

newalker91 said:
They technically do not have the ability to charge you anything in relation to your Sprint account. They can bill you for the remainder of the phone cost if you haven't paid enough months to cover it, but not for terminating your contract. Only your carrier can reserve that right as you are in no contractual obligation to Amazon.
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That's exactly how it works. I received the standard etf from At&t along with my last bill, then a separate notice from Amazon for their $250. They tell you upfront about the charge...still sucks though lol.
Sent from my SPH-D710 using xda premium

Think I might have to buy my e4gt from Amazon is it better online or over the phone
Sent from my SCH-I800 using Tapatalk

raveniselizabeth said:
Welcome to our world. Get ready to be up flashing all night lol.
Sent from my SPH-D710 using XDA App
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I Know. Im a flashaholic, coming from an Evo 4G! Any recommendations? haha

Just got my gsm gn. Have a few questions. Please help.

Okay so I just got my gn from amazon and I was wondering if there is any way to get insurance for this device. I'm coming from a tmo gs2 and I accidentally dropped it less than 2 weeks of owning it n it got a few dents around the edges. With that in mind I can't stop thinking about a bunch of "what if's" that might happen. Lol I love everything about this phone but I don't want to end up damaging this phone too cuz we all know **** happens.lol I'm already going to buy a case. But screens can still get cracked if it lands a certain way. Not only that. What if the phone malfunctions .would I be able to atleast send for repairs even if I can't get insurance? hopefully I didn't make a bad decision. Or would it be better if i just got the verizon one instead. At first i would've gotten the verizon one but cancelling my contract with tmo, paying the deposit fee and then buying the phone was turning out to be more expensive than just buying the gsm phone. But at the end of the day if I do have issues with this one I have now. That would be money down the drain instead of being able to get it replaced if I were with Verizon...right? Thanks in advance for any help anyone can provide.
Sent from my Galaxy Nexus using XDA App

Your options are go without any insurance, get phone insurance or do what I did, put it on my home insurance

Damn I just realized I posted in the wrong section. Smh
I forgot to mention. I live in the US and I have t mobile. From the little help i have gotten from searches online about the insurance. I'm getting the vibe that since the phone is not released out here I have no way to get insurance? Which leads me to the other question I had, if there's a way to send for repairs if the phone breaks.
Sent from my Galaxy Nexus using XDA App

I am also with TMobile and because you didn't get the phone from them the insurance they offer will not apply. Not sure about the homeowners insurance, worth a phone call to your agent but usually the deductibles on H/O is $500+ so that's kind of a wash.
I purchased my phone from Expansys and according to them if there is a problem (warranty) they will support what the manufacturer offers.
Good luck and be careful.
Sent from my GT-P7510 using xda premium

If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
Sent from my Galaxy Nexus using XDA App

Excuse me for my blindness lol but can direct me to the thread please. Thanks
greensnow said:
If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
Sent from my Galaxy Nexus using XDA App
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Sent from my Galaxy Nexus using XDA App

Just get a case and screen protector. Only insurance most people need.
Sent from my Galaxy Nexus using XDA App

Hey. Thanks a lot for the info. I went ahead n checked thru ur threads and found it. I contacted ensquared through a message asking if they covered the galaxy nexus GSM model and they called me back in less than 10 minutes and the person over the phone told me they do insure it and it doesn't matter what carrier I have or if the phone is unlocked. I asked twice to make sure cuz it sounded to good to be true n he confirmed that they do cover the phone. I feel so much better now. Thanks again
greensnow said:
If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
Sent from my Galaxy Nexus using XDA App
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Sent from my Galaxy Nexus using XDA App

I'm going to give them a call now myself. It was never really resolved in the other thread mentioned although I think the two should be merged for informational purposes.
Sent from my Galaxy Nexus using xda premium

You should be able to get it covered through squaretrade. It'll cost you probably around $100 or so but I've heard good things about their service.

squaretrade will NOT cover this phone. It says so in the fine print on their website and a user here found out the hard way.
To the OP - glad I could help!
Sent from my Galaxy Nexus using XDA App

greensnow said:
squaretrade will NOT cover this phone. It says so in the fine print on their website and a user here found out the hard way.
To the OP - glad I could help!
Sent from my Galaxy Nexus using XDA App
Click to expand...
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squaretrade does cover this phone i have the insurance myself i paid 69.00 for one year coverage and i pay a 99.00 ded thats it not sure what the other person did but the covered mine i have it in writing and when i log in on there page it says galaxy nexus covered one year.

How to ask for Tmo retention?

I wonder how long we have with their service to ask for retention. I'm with Tmo for 3 years... Is it too short?
Sent from my SGH-T999 using xda premium

Call and say cancel, boom
Sent from my JellyBean Galaxys3

Or accounts.

Careful though. You may get customer loyalty first and they will try to 'solve' your issue without retentions. Loyalty will give outstanding deals but retentions can go even further.
If you are not out if contract or close to it though you may not get much.
Sent from my SGH-T999 using xda app-developers app

DocHoliday77 said:
Careful though. You may get customer loyalty first and they will try to 'solve' your issue without retentions. Loyalty will give outstanding deals but retentions can go even further.
If you are not out if contract or close to it though you may not get much.
Sent from my SGH-T999 using xda app-developers app
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---------- Post added at 12:24 AM ---------- Previous post was at 12:23 AM ----------
[/COLOR]
DocHoliday77 said:
Careful though. You may get customer loyalty first and they will try to 'solve' your issue without retentions. Loyalty will give outstanding deals but retentions can go even further.
If you are not out if contract or close to it though you may not get much.
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
I think a $225 account credit a free white galaxy 16gb gs3 and still got a rebate form for $50 qualifies as a great deal from customer loyalty. All idid was ask for a good deal while being polite. She was awesome!!! tmobile #1

the way i see is u need some times as a tmobile customer, if u got less than 4 years u shouldnt try to negotiatre for anything

cashyftw said:
Call and say cancel, boom
Sent from my JellyBean Galaxys3
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Love it lol
Short and sweet.
Sent from my SGH-T999 using Tapatalk 2

Just say "contract status"
Sent from my SGH-T879 using xda premium... WORD!

Lol yeah. I just extended 2 more years with the s3 2 months ago. Next time I definitely ask for some deal
Sent from my SGH-T999 using xda premium

I've been with them for 6 years but when I called them last week and said I am mad that Verizon is selling it for 199 and my upgrade cost is 329. I said I want to cancel (which I wasn't) to move to Verizon and bam. Got two S3 for 179 each and also got a mail in rebate for 50 bucks per phone. Grand total for two S3 after rebate 258.

I just feel these are reasons T-Mobile isn't fairing well. Yes we all want deals but come on. This is just whining and I feel it is ripping T-Mobile off and not making them the money they deserve to make. The S3 is $330 on T-Mobile with a mail in rebate of $50. Making it $280. Yes the other carriers have it for $199, but with their plan prices compared to T-Mobile, you are paying less with T-mobile. Saving you money over the course of your contract. I've been with T-Mobile for 7 years and have not once felt the need to call retention and lie to them about wanting to cancel and switch carriers just to save a few bucks.
Sent from my SGH-T999 using XDA Premium HD app

kurtis.austin2 said:
I just feel these are reasons T-Mobile isn't fairing well. Yes we all want deals but come on. This is just whining and I feel it is ripping T-Mobile off and not making them the money they deserve to make. The S3 is $330 on T-Mobile with a mail in rebate of $50. Making it $280. Yes the other carriers have it for $199, but with their plan prices compared to T-Mobile, you are paying less with T-mobile. Saving you money over the course of your contract. I've been with T-Mobile for 7 years and have not once felt the need to call retention and lie to them about wanting to cancel and switch carriers just to save a few bucks.
Sent from my SGH-T999 using XDA Premium HD app
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Retention is there to do this. Every carrier has retention that does this. If it was that detrimental to them they wouldn't do it. The whole reason they do it is to keep you with their service so obviously it's not doing much harm.
Also some people are dishonest. That's how the world is. It's great you've never had to do this, I haven't either but some people aren't honest and some people need to save as much as they can. It happens.
Sent from my SGH-T999

kurtis.austin2 said:
I just feel these are reasons T-Mobile isn't fairing well. Yes we all want deals but come on. This is just whining and I feel it is ripping T-Mobile off and not making them the money they deserve to make. The S3 is $330 on T-Mobile with a mail in rebate of $50. Making it $280. Yes the other carriers have it for $199, but with their plan prices compared to T-Mobile, you are paying less with T-mobile. Saving you money over the course of your contract. I've been with T-Mobile for 7 years and have not once felt the need to call retention and lie to them about wanting to cancel and switch carriers just to save a few bucks.
Sent from my SGH-T999 using XDA Premium HD app
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i feel the same way, thats why i say if you been with them for less than 4 years i dont think u need to whine and complain and want royalty

T-Mobile isn't doing well because they are bleeding customers.
Sent from my SGH-T999 using Tapatalk 2

T-Mobile customer service has been crap lately.
Look at the issue that I was having with them (warning: long read)
http://support.t-mobile.com/thread/29215
To continue from that thread:
I had to sent in all three of my 32GB phones and went to the store and got myself 16GB Galaxy S3s which royally pissed me off because I wanted 32GB.
I'm still waiting for the credits to be posted on my account for the 32GB phones I sent back in.
Jessica on T-Mobile forum has been really helpful with my situation and immediately posted some credits on my account to lower the cost of the 16GB S3s that I had to pay out of pocket again.
I am glad that I posted on that forum because Jessica has been the one constant person that's been helping me through all these issues. She knows the situation from A-Z and I didn't have to explain it over and over again to different CSR's.
However, the fact that T-Mobile kept messing up and not registering the phones being returned to them are problematic and I, as a customer, had to pay for that. I wanted the 32GB phones but now I'm stuck with 16GB. In the future, I don't think I'll renew my contract with them and just go month to month. Or, if I do renew my contract, it will be the value plan and I'll just buy my phones from here or ebay or something. Too much hassle having to deal with T-Mobile.

10 months yo. I have a link I saved somewhere, but Google 'tips from an former t-mobile employee' should give you the link to some great info! I personally just saved close to $400 by calling into complain, with legit complaints, but hey I'm rocking a nice new phone. Plus I was able to get early upgrades on all our lines of service.
Edit: Everybody is entitled to a rebate if one is being offered!
Sent from my SGH-T999 using xda premium

[Q] Help bought an unpaid galaxy s3

hey guys i bought a galaxy s3 on craigslist and i got it for 350 with the box and all accessories. It worked awsome for 1 month but now the owner stopped paying his bill so i cant use it..... i was wondering if maybe i can brick my gs3 do the point where i send it to samsung repair and they cant fix it so i get sent a new phone that has difference imei. Would this work?

lazarat said:
I r fraud promoterz
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Yes let's promote fraud. Great idea.

joshnichols189 said:
Yes let's promote fraud. Great idea.
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Aw man.

ross1998 said:
hey guys i bought a galaxy s3 on craigslist and i got it for 350 with the box and all accessories. It worked awsome for 1 month but now the owner stopped paying his bill so i cant use it..... i was wondering if maybe i can brick my gs3 do the point where i send it to samsung repair and they cant fix it so i get sent a new phone that has difference imei. Would this work?
Click to expand...
Click to collapse
Have you tried calling T-Mobile and explaining the situation, or would that not make a difference?
Would they be atleast willing to continue letting you pay what's left of the phone?

theexel said:
Have you tried calling T-Mobile and explaining the situation, or would that not make a difference?
Would they be atleast willing to continue letting you pay what's left of the phone?
Click to expand...
Click to collapse
They won't unblacklist an IMEI. Once it's blacklisted you're screwed unfortunately.

That's unfortunate.
As I hope I don't get on the same boat you're in, I too purchased a Galaxy S3 off Craigslist, so far everything's fine.
I've spoke to a T-Mobile rep and the IMEI seems clean, they've added a note on the date I purchased it and was transferred to my account.
I'm still scared what happened to you can still happen to me.
OP, to be honest, your idea sounds like it'd work, although it's on you and you have to know it's not the "right" thing to do.

Just unlock it someone using att or straight talk with att sim, save difference.and buy a new one u dont have to worry about being blacklisted,
Sent from my SGH-T999 using xda premium

This thread will be closed if discussion of fraud continues.
Any more flaming will be met with immediate infraction and/or ban
Constructive legal options only
Thank you for your cooperation
Friendly Neighborhood Moderator

What don't I understand about this?
The owner stopped paying his bill?
He was paying your cell bill while you use the phone?
I don't get it.

How many times is this gonna happen. first of all 350 is pretty cheap to sell a phone like this so u should beware of potential fraud. This is why I never buy anything on craigslist there is no protection whatsoever and tmobile needs to take more responsibility and drop customers who do stuff like this
Sent from my SGH-T999 using xda app-developers app

You can always change your imei.
Sent from my SGH-T999 using Tapatalk 2

Sell it for 350 on ebay as blacklisted. It could probably go for more. You're lucky you didn't pay 500
Sent from my SGH-T999 using xda app-developers app

rpavich said:
What don't I understand about this?
The owner stopped paying his bill?
He was paying your cell bill while you use the phone?
I don't get it.
Click to expand...
Click to collapse
The original owner bought the phone on contract and stretched the payment for 20 months, he sold the phone to OP, the original owner stopped paying his phone bill, T-Mobile blacklisted the phone.

So the original owner probably bought the phone from Wallmart for $200 without needing to go the rebate route, just extending their contract and then turned around and sold the phone for $350 making a quick $150 profit on a legitimately $650 phone. Lame ass fraud there to begin with if you ask me.
Basically you can change the IMEI but the legality of that is unsound or you can just go with another carrier like ATT or whoever else uses sim cards in their phones.

the-Mike_D said:
So the original owner probably bought the phone from Wallmart for $200 without needing to go the rebate route, just extending their contract and then turned around and sold the phone for $350 making a quick $150 profit on a legitimately $650 phone. Lame ass fraud there to begin with if you ask me.
Basically you can change the IMEI but the legality of that is unsound or you can just go with another carrier like ATT or whoever else uses sim cards in their phones.
Click to expand...
Click to collapse
I remember reading that changing imei for this exact reason isn't truly illegal. I know xda doesn't like it being posted or links on how to do it but I totally feel for the OP in this situation. Poor guy just wants to use his phone again on tmobu
Sent from my SGH-T999 using Tapatalk 2

elesbb said:
You can always change your imei.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Yes and then go to prison enjoy your changed imei phone
Sent from my SGH-T999

lazarat said:
Yes and then go to prison enjoy your changed imei phone
Sent from my SGH-T999
Click to expand...
Click to collapse
Coming from the guy promoting eBay fraud LOL
Sent from my SGH-T999

joshnichols189 said:
Coming from the guy promoting eBay fraud LOL
Sent from my SGH-T999
Click to expand...
Click to collapse
Ebay is not the government lol
Sent from my SGH-T999

Imei z3x go to a place that has a z3x....
Sent from my SGH-T999 using xda premium

IMEI Blacklisted....Help!

I bought a used SGH-T989 off of Craigslist. It worked great for a month. I had it rooted with the Blackliquid ROM. Yesterday it quit working because someone reported it lost and T-Mobile blacklisted my IMEI number. Is there anyway around this blacklist?
Walmart has new S2's on prepaid for $249. Should I just buy a new one or would I be better off with a Nexus 4 for $299? I like the S2 because of the removable battery and SD card. I am concerned about the 8gb storage on the cheaper Nexus 4. If I can't fix the IMEI what cheaper phone should I buy?
Sent from my Nexus 7 using xda app-developers app

bornofHim said:
I bought a used SGH-T989 off of Craigslist. It worked great for a month. I had it rooted with the Blackliquid ROM. Yesterday it quit working because someone reported it lost and T-Mobile blacklisted my IMEI number. Is there anyway around this blacklist?
Walmart has new S2's on prepaid for $249. Should I just buy a new one or would I be better off with a Nexus 4 for $299? I like the S2 because of the removable battery and SD card. I am concerned about the 8gb storage on the cheaper Nexus 4. If I can't fix the IMEI what cheaper phone should I buy?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
There are workarounds for the imei not sure if it'll work or not but I do know u can write a new one, with that said, the nexus is a good device, quick updates, pure vanilla android, but very little storage, no stock ROM image, no rem. battery, the s2 on the other hand is a great device also, lots of development, slow updates but with the devs we have u won't wait, I have 4.3 running less than a month after the first nexus got it lol, 1gb ram hurts sometimes but I would stick with the herc if it was me but hey my opinion is biased lol
Sent from my SAMSUNG-SGH-T989 using xda premium

If there is a workaround for the IMEI can someone point me to directions on how to do it?
Sent from my Nexus 7 using xda app-developers app

I'd try to get your money back since the phone is more than likely stolen. And if someone lost it or it was stolen, they waited over a month to contact T-Mobile??
And it was lost?....its still stolen cause someone found it, kept it and wiped it.....instead of tracking down the owner.
So....try to get your money back. Or do the right thing and return it to its owner....if you called T-Mobile to find out it was reported lost I'm very surprised they didn't ask you to return it....they obviously know who's it is. Or turn in the crook on Craigslist.
This all smells fishy to me. I'd say good luck.....but I actually hope it remains a tiny wifi only tab and never works fully.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

When I got my SGH-T989, it worked fine with my AT&T SIM. When I popped in my T-Mobile SIM, the network wouldn't activate.
As part of troubleshooting steps, I checked the IMEI. T-Mobile's site said the phone was reported stolen.
Contact the seller, explain that the phone is stolen, and that you want it returned, or you will take the necessary steps to return the phone yourself (such as contacting the authorities).
This was someone's phone. They bought it. It should be returned to them. Don't keep it.
Do not look for ways around the blacklisted IMEI. It doesn't matter if you gave someone money, it's not your phone.

I contacted T-Mobile and they said they didn't know who the original owner was. I also contacted the person I bought it from on Craigslist and he said he bought from someone off Craigslist and used it for 9 months without any problems. I guess I am stuck with this thing as a mini tablet now or I could unlock it and see if I could sell it to someone who wants it for AT&T.
If you had to start over would you buy a new S2 at Walmart for $249 or get a Nexus 4. I am leaning towards the S2 because I already have a case and extra batteries for it.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

bornofHim said:
I contacted T-Mobile and they said they didn't know who the original owner was. I also contacted the person I bought it from on Craigslist and he said he bought from someone off Craigslist and used it for 9 months without any problems. I guess I am stuck with this thing as a mini tablet now or I could unlock it and see if I could sell it to someone who wants it for AT&T.
If you had to start over would you buy a new S2 at Walmart for $249 or get a Nexus 4. I am leaning towards the S2 because I already have a case and extra batteries for it.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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Click to collapse
If I had no phone.....N4 for sure, but not an 8gb. Won't buy any phone with my S2 working great tho....not until my contract is up in 18 months!!
Sent from my SAMSUNG-SGH-T989 using xda app-developers app