No sound during calls or video / music playback. - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

5 months old phone. No sound at all. I can't hear caller nor they can hear me. No sound during video or audio playback. Tried using headphones, same issue. Odin back to stock, still no go.
Sent it back last week, just got an update today that it has water damage. Never dropped in water, so i have no clue wtf they are talking about. Waiting to get the phone back to see the pictures of the "damage".
Assuming is a hardware issue, is the audio chip / card replaceable, or i would need to replace the whole board. ?

Would using a Bluetooth headset work? I wonder if sound still needs to be processed by the audio chip if routed via Bluetooth. Any ideas?

Related

Poor magnetic shielding

Hi all looked through the forum but can't see anyone else mentioning this.
When i have headphones pluggged into my Desire there is a noticeable hissing noise coming through them (I have a pair of fairly expensive Shure headphones) which seems to come on and off depending on whether the phone thinks it should be outputting noise. Anyone else noticed this? Was dead silent on my Iphone.
Anyway, as per the title above, when i am listening to music etc through the headphones in addition to the hiss i have just described i can hear the phone connecting to the network. Not sure how best to describe the sound sorry but it's like the one you get if you put your phone next to a speaker while you're making a call. It's not particularly loud but is extremely annoying. It's intermittent and seems to mainly occur when the phone is using GPRS or Edge.
It also occurs when i receive a call with my headphones plugged in.
Has anyone else experienced this or can anyone else test this by listening to music through headphones and browsing the web or similar?
I'm assuming it's down to poor magnetic shielding but want to see if it's just my phone or common to the Desire in general.
Cheers
No problems here using my Shure SE210 earphones. Whisper quiet using Meridian Player for both Videos and Music (FLAC).
Have you tried the earphones you get with the phone, or indeed other earphones? Just to try and isolate the problem...
I also have Shure SE210 and I rather don't use them with the Desire. The static level is just over the roof! What's more I also dislike the sound as a whole, it's tiny. I guess an equilizer could relieve this.
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Sent via the XDA Tapatalk App
So has anyone else noticed this issue?
I use Shure SE210s too. But my point was they worked absolutely fine on my iPhone - this is why I believe the problem to be down to the phone hardware not the headphones. I can live with the slight static but the phone buzzing noises are unacceptable.
Hi,
I have the same issues (GPRS/EDGE noises). With any headphones I use, I can hear the phone accessing the data network. The problem is gone, when I'm on wifi. May this be related to custom ROMs and kernels? I really want to get this fixed
OK, I fixed it. Apparently I had the "only use 2G networks" option turned on! Now with 3G the issue is gone
Reviving an old thread here, but just wanted to say I have this problem with a pair of Sennheiser CX300's and Creative Aurvanas. Airplane mode doesnt help at all. As long as the phone is outputting sound, it's hissing. It lasts about four seconds after it has stopped playing sound. It is being retunred tomorrow, after HTC claimed it was not a known problem with the phone, and told me to try and return it.
The same earbuds work without a problem on a Nokia 5800 (Xpress Music "Tube") and an iPhone 3G. If this is a problem with all Desires, mine will be returned for my money back. You can't advertise a phone as a heavyweigth media phone with such a MAJOR flaw.
naguz said:
Reviving an old thread here, but just wanted to say I have this problem with a pair of Sennheiser CX300's and Creative Aurvanas. Airplane mode doesnt help at all. As long as the phone is outputting sound, it's hissing. It lasts about four seconds after it has stopped playing sound. It is being retunred tomorrow, after HTC claimed it was not a known problem with the phone, and told me to try and return it.
The same earbuds work without a problem on a Nokia 5800 (Xpress Music "Tube") and an iPhone 3G. If this is a problem with all Desires, mine will be returned for my money back. You can't advertise a phone as a heavyweigth media phone with such a MAJOR flaw.
Click to expand...
Click to collapse
This hissing noize you talk about which is only 4 seconds long also happens on my iPod touch, so I don't think its a massive problem
Sent from my HTC Desire using XDA App
Listening to tunes on desire with my sennheiser 555's and it sounds excellent...
Get a very slight click when WiFi connects.
Sent from my HTC Desire using XDA App
atomfix said:
This hissing noize you talk about which is only 4 seconds long also happens on my iPod touch, so I don't think its a massive problem
Click to expand...
Click to collapse
The hissing noise is present all the time while the phone is producing sound AND four seconds after. So I would say it is a pretty big problem.

has anyone figured out the low headphone volume issue

i have a lumia 900 and i have very low headphone volume i even bought a inline amp ran by a aaa battery and its still not there, trying to get it to work good with the speakers in my helmet. anyone have any clue on how to boost the volume
Was it always like that?
Did you try listening to music via bluetooth as well?
If this problem does not occur with BT, this might indicate a hardware problem...
Btw, make sure of course to turn your volume to the max - I bet you already did that, but I'm just making sure
efektos said:
Was it always like that?
Did you try listening to music via bluetooth as well?
If this problem does not occur with BT, this might indicate a hardware problem...
Btw, make sure of course to turn your volume to the max - I bet you already did that, but I'm just making sure
Click to expand...
Click to collapse
yea i have the volume at max and have search the setting for some kind of volume control other then the buttons. it has done it since i owned it the previous owner had it for a month broke the screen and then i bought it from him and replaced the screen. i havent tried it on bluetooth cause the bluetooth wont fit in my helmet while motorcycling lol. is there any way around this like kinda like rooting it or something so i can get more control over the phone
The Lumia 900 cannot be rooted (yet), and there's no other volume control other than the one you were using.
I'd say that when you replaced the screen you somehow damaged the headphones jack, but just to be sure - try to listen to music from your device via bluetooth. Try using someone car's stereo (a friend or a relative, whatever), given he can connect to a device via BT from his car's stereo at all, of course
Anyhows, if you come to the conclusion that your device is damaged, you can still get it fixed in a Nokia care center as your one year manufacturer warranty is not void yet (as the Lumia 900 is still not 1 year old)...
efektos said:
The Lumia 900 cannot be rooted (yet), and there's no other volume control other than the one you were using.
I'd say that when you replaced the screen you somehow damaged the headphones jack, but just to be sure - try to listen to music from your device via bluetooth. Try using someone car's stereo (a friend or a relative, whatever), given he can connect to a device via BT from his car's stereo at all, of course
Anyhows, if you come to the conclusion that your device is damaged, you can still get it fixed in a Nokia care center as your one year manufacturer warranty is not void yet (as the Lumia 900 is still not 1 year old)...
Click to expand...
Click to collapse
i didnt damage the headphone jack, not sure if the other guy did, and how do you listen to it over bluetooth, i cant find the option
In my car I just paired it with the stereo, waited for it to connect, then played music on the phone while turning the audio input on the stereo to the BT... So I guess that's all you gotta do.
Hey TC, I have been listening to music in my helmet since I got my L900 back in July with no problem. I noticed my volume level is between 20-24... I never needed to go higher. I'm afraid you have a problem with your headphone jack.
sorry
Sent from my Lumia 900 using XDA Windows Phone 7 App

Sound is the fatal flaw of the G3

I really like this phone, everything about it is great for me EXCEPT the sound quality. Anything that has to do with the headphone jack is an absolute disaster.
First off I have not experienced the dreaded AUX problem but I have experienced random pausing and skipping - as if I was pressing music controls on my headset - both in my car and on my headphones. I think a headphone jack is starting to wear?
Next I have experienced terrible distortion and static in the left channel, that was until I rooted and Installed Viper4Android. While the problem didn't go away entirely its much better than stock.
Im using my g3 with 3 or 4 devices....
My Acura's line in with Subs/Amps ect.
Shure SE846 In ear monitors
Fiio e6 amp (with the shures, sometimes helps sound quality)
Bluetooth to my Bose Soundlink
The flaws of the g3's sound output are noticeable on any of these, even the bluetooth soundlink and ESPECIALLY, on the SE846 direct.
I created this thread because I dont know what to do, its apparent I am an audiophile and care about my sound quality and youd think Id invest in some sort of MP3 player (I do have a Clip+ ) but I really enjoy using spotify. Should I buy a DAC and just avoid the g3s sound card all together or call and fight with LG and see what they can do?
Is anyone else having these problems? I have the Verizon Device.
I use Westone's connected through a Sony SB52. I haven't noticed any issue except that I like Sony's Walkman app better on my Xperia than LG's player.
I'm fairly picky about music quality and I haven't noticed any issues at all with my HD419s (the only headphones I have right now). Audio quality through aptx bluetooth directly to a car amp and polk component speakers is as good as one would expect too. No skipping or pausing with LG's app. Is that happening when your screen is on? Try turning it off, maybe it's a screen issue? Or maybe it's a glitch with the app you are using? The only problem I had with it was how quiet it was with headphones but the fix with root worked well.
There are several threads about the strange hissing sound - which I also got myself. LG has told me that they're working on fixing it and that it's a known flaw in the current ROMs.
I just got mine and I think this is the best sounding phone I have ever heard. Of course my expectations were very low after my experience with Apple and Samsung.
This opinion is coming from a very jaded HiFi gearhead so your mileage may vary.
The problem I'm facing..
There is noise+distortion+hissing during call
And when headphones are connected I cant understand or listen any thing I only hear wired noises..
Any fix guys ?
Dont know if its technical or software based issue
The sound quality has been noticeably bad for me using headphones also, bluetooth isn't too much of a problem and works fine.
I just got my headphone jack replaced free from LG (as it was doing the random skipping thing) - I quoted that it was a known problem (i mean look on XDA for all the threads) and as my phone was under warranty, i flashed stock firmware and sent it back - when i got it back in 48 hours it was replaced and working. They even cleaned the screen for me lol.
I don't use a headset, only headphones, and the quality is most noticeable on my sennheiser hd800s, but also on my beyerdynamic headphones. Install Viper audio and it improves slightly.
I got mine replaced today as well.
New phone bingo !!

Audio jack problems

A few weeks ago I dropped my phone about 6 inches onto a hard metal lamp. When it contacted I heard a loud squeal in the earbuds I was wearing. Now when I use the earbuds the audio files are muted, tinny and filled with static. It sounds like the headphone jack is not inserted all the way – like a hardware issue. The earbuds operate normally otherwise, and all other earbuds I have tested produce the same bad results when inserted into the phone. The files play normally through Bluetooth and speakers, but no matter what headset I use in the audio jack, all audio (music, podcasts, system tones, etc.) is garbled and filled with static.
I have researched the issue and at first thought that I damaged the metal cover around the audio jack because there was a small “chip” right next to the audio jack opening. So, I ended up buying a new metal cover, but that didn’t resolve the issue (nor did just leaving the cover off). I bought a new daughter board with audio jack, but unfortunately the one I received was (I suspect) for the ATT version of the phone since some of the antennas were slightly different. I did, however, install the new daughter board/audio jack for testing purposes, and this, too, did not solve the audio issues! So, I reinstalled the old jack and daughter board. Since then I have reinstalled the phone’s OS (rooted stock 5.0.2 with Sense 6.0) and turned off Beats to see if this would fix things – all to no avail. As far as I can tell, the only thing I haven’t done is install a new motherboard. By the way, the audio jack interfaces normally with the OS as far as sensing the insertion/removal of headsets. I am out of ideas but am posting this to see if anyone has a suggestion.

External Audio Issues on BNIB Nextbit Robin

Going to try and keep this as short as possible. My 2 new Robins arrived tonight. Mine is Midnight. Wifes is Mint. Mine works flawlessly. External Audio Out on the front facing speakers doesnt work on hers. While making voice calls via hangouts and phone I can hear through the earpiece. Mic works. Headphones work. BT AUDIO Out works via external speaker. But when I launch YOUTube or Play Music or anything sound related like ringtones nothing can be heard through the front facing speakers? Is this software related? Or hardware related? I already updated when turning on the phone. I already factory reset the device. I bought the phones from Newegg during the $25 masterpass promo code sale.
Any suggestions?
I flashed the previous firmware and rebooted to a functioning device
So the last firmware worked out then?
External audio out. Are you referring to Bluetooth or when it's plugged in? I can't get my bluetooth to work at all but if plugged in with an external speaker it work just fine.

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