How to factory reset phone with broken screen? - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hey everyone!
So my brother smashed his Galaxy S3 and broke the screen.
Now, we're thinking of listing it on eBay (for parts/repair) but we would need to factory reset it before we can do so.
Question is, how can I do this without a screen?
(The phone still boots up and works fine, but just the screen is completely broken. ie. Doesn't display anything and unresponsive to touch input.)
I tried booting into recovery and pressing the (seemingly) right number of volume up/down presses to factory reset it, but that didn't seem to work.
Oh, and I believe I know it didn't work because the blue LED notification light is flashing, meaning there is an unread email, correct?
Anyways, any other ideas on how to solve this problem?
Thank you very much!
Sent from my Galaxy Nexus using xda app-developers app

Related

Screen not turning on

Ive had this issue for over a week now. Often when I need my phone and turn it on from the Power/On button at the top, the screen stays black, it doesnt turn on. I can see the bottom hardware buttons light up and the touchscreen seems to work, I can feel the haptic feedback when pressing the screen... Assume its a connection issue - anyone had the same problem?
I have the same issue, but just turn the lock on again (hardware buttons turn off) and unlock the phone, and then the screen comes on.
Help!
This has gone really bad now! Ive tried find help on the net, but nothing so far!
I have removed the SD card, Sim. Tried with and without. I have hard and soft reset the Desire severeal times. It works well for a while, but the problem kicks in sooner or later.
Pressing the power button the buttons light up, the screen vibrates but its black, not turning on. I tried to unlock it, but without any help.
Hate to take it to T-Mob and be without a phone for another 2 weeks...
Im trying to make a hard reset by pressing the volume down + power (also the alternate press home and back and then Power). Even this is not working... is it totally bricked now?
With the Monday Bankholiday, will be ages before I get my Desire back. Awww!!
If anyone has any idea how to help, appreciate it alot!
(
I had the same problem with mine but in my case I dropped it on the floor but the screen hadn't any visible problem and the buttons below worked fine and the notification LED told that it worked. I sent it back to HTC and they replaced the screen under warranty. Tell us if you found another solution.
Regards, vascer.
Sent from my HTC Desire using XDA Premium App
My Desire now been few days at T-mob repairs.
So far my repair log states (phone still not returned):
- Replacement - Main Board,TMEU,English-UK,GBR,HTC,Regional IDLow,Brown,w/ SIM Lock,BRAVO-O3
- Software update
- Screening
- Adjustment
I just wonder if the Sotware Update is Gingerbread or not...?

Galaxy S II SGH-T989D Soft bricked

Hey guys.
So I got this Galaxy S II SGH-T989D from my friend, he just gave it to me.
Anyways, I think it is soft bricked. When I stick the battery in, it turns on, displays the samsung logo, then says Koodo with a loading bar underneath. Once the loading bar is complete the screen just goes black, and the device will vibrate every 2 seconds.
Don't really know how to reset this.
Any help is appreciated
Thanks!
ZiiC
ZiiC said:
Hey guys.
So I got this Galaxy S II SGH-T989D from my friend, he just gave it to me.
Anyways, I think it is soft bricked. When I stick the battery in, it turns on, displays the samsung logo, then says Koodo with a loading bar underneath. Once the loading bar is complete the screen just goes black, and the device will vibrate every 2 seconds.
Don't really know how to reset this.
Any help is appreciated
Thanks!
ZiiC
Click to expand...
Click to collapse
if you can go download mode please flash a stock firmware for t989d and flash it using odin.. get the stock firmware from samfirmware.com if u wish.. goodluck
Thanks Ill try!
Okay when I try it put it in download mode, it displays the warning screen about installing a new firmware blah blah, and then before I can do anything the screen flashes, I see blue and then it just goes back to a black screen and vibrating.
When all else fails I suggest opening Kies on your computer and selecting "emergency firmware recovery"
Sent from XDA app
Sounds to me like a power button problem, not a firmware problem. Could be wrong, but the black screen and vibrating sound like the tell-tale symptoms. Check this thread out: http://forum.xda-developers.com/showthread.php?t=1931310&highlight=power+button
There are many, many threads about this.
Okay so I took the entire phone apart and removed the power button. I tried booting then, and it still does it.
So it is definitely not a button sticking issue
Same issue
I'm having the exact same issue. I've also disassembled my phone and have ruled out the button issue. All fix guides I've encountered thus far require the "volume up + volume down + power button" boot method which is non-responsive on my phone. It continues to vibrate every two seconds. The furthest I get is have halfway through the Samsung load screen before the screen goes black.
JustinTBrown said:
I'm having the exact same issue. I've also disassembled my phone and have ruled out the button issue. All fix guides I've encountered thus far require the "volume up + volume down + power button" boot method which is non-responsive on my phone. It continues to vibrate every two seconds. The furthest I get is have halfway through the Samsung load screen before the screen goes black.
Click to expand...
Click to collapse
it sounds like it might be a bootloader problem, I can't seem to find the thread right now but I know i just saw it on here that a guy in oregon will reset you bootloaders for $25(you pay for shipping), but there was a few people on there also saying that he had done a great job fixing theres. he works for a shop that repairs mobile devices, you should look through the general and q&a for bootloader issue threads i know its in there somewhere.

[Q] Back/Return capacitive button not responding.

Hey guys, just wanna ask what should i do with this issue. I've had my phone for about 3.5 months now and I just started having this issue this morning. I haven't dropped my phone in any kind of way (no water damage or anything). When i woke up this morning i was trying to to tap it, but it just wont work. I rebooted my phone to TWRP and the back button is working just fine. I thought there was just something wrong with the rom i was using (wicked v5.1, its awesome btw) so i wiped my phone and re flashed it, but it didn't fixed it, I tried flashing a different rom but the results were still the same. Then i thought that its probably because of my screen protector (iloome Tampered screen protector) but then again,I've had the screen protector on for a very long time already, and i never had an issue pressing the menu and back button.
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
hello, thanks for the rep.
Biker1 said:
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
Click to expand...
Click to collapse
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Beelzebub24 said:
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Click to expand...
Click to collapse
Hmm....
So the back capacitive button is working intermittently.
Sounds like a possible hardware issue.
I know you don't want to, but to rule out the protector, one would have to remove it, but that canbe sa last resort.
If all else fails to resolve issues, and you have insurance, you'd have torremove it anyway. Even if under Samsung warranty and no insurance.
- you can try the setting that's used for gloved hands which increases screen touch sensitivity. I forget it's exact location, but easy to find out.
- you can check if this is a known issue, etc.
- try wiping cache and dalvik cache in Recovery again

[Q] Note 8.0 N5110 menu, home, and back buttons non-functional

I have a Note 8.0 N5110 that has a strange problem which I don't really how to troubleshoot. When I am using it, the screen will go off just as if I short pressed the power button. I'll press the power button and swipe the screen to unlock. Everything is just as it was when the screen went off, but now the menu, power, and back buttons are non-functional. There are no lights or haptic feedback when I press them. My device was previously rooted before the 4.4.2 update and I had to use odin to install the upgrade. The issue didn't start for a couple of weeks after the update. Once the screen blanks and the buttons become non-functional, minutes later they will start working again; however, at some point, the screen will blank again and the cycle repeats. I have restored to factory settings with no luck resolving the issue. In fact, the screen will blank while I'm still in the setup phase. I really don't know what to try next to resolve this problem and my device is pretty much unusable at this point. Any thoughts or suggestions as to what I could try to fix this? Thanks in advance for any help - Jeff Gaiche
jgaiche said:
I have a Note 8.0 N5110 that has a strange problem which I don't really how to troubleshoot. When I am using it, the screen will go off just as if I short pressed the power button. I'll press the power button and swipe the screen to unlock. Everything is just as it was when the screen went off, but now the menu, power, and back buttons are non-functional. There are no lights or haptic feedback when I press them. My device was previously rooted before the 4.4.2 update and I had to use odin to install the upgrade. The issue didn't start for a couple of weeks after the update. Once the screen blanks and the buttons become non-functional, minutes later they will start working again; however, at some point, the screen will blank again and the cycle repeats. I have restored to factory settings with no luck resolving the issue. In fact, the screen will blank while I'm still in the setup phase. I really don't know what to try next to resolve this problem and my device is pretty much unusable at this point. Any thoughts or suggestions as to what I could try to fix this? Thanks in advance for any help - Jeff Gaiche
Click to expand...
Click to collapse
Couple questions.....do you have a case or screen protector on it? Sometimes these can interfere with the sensor and cause these type of issues.
I do have a case on the device. It's been cased pretty much since I purchased it. I guess it can't do any harm to remove it from the case, just to see if it's possibly interfering with a sensor somewhere. The issue does seem to have been sporadic at first. I'll give that a try. Thanks for the suggestion -- Jeff
jgaiche said:
I do have a case on the device. It's been cased pretty much since I purchased it. I guess it can't do any harm to remove it from the case, just to see if it's possibly interfering with a sensor somewhere. The issue does seem to have been sporadic at first. I'll give that a try. Thanks for the suggestion -- Jeff
Click to expand...
Click to collapse
Was just a thought. Otherwise it might be a defective sensor that has to be replaced. Not really sure.
I had the same issue. In my case the buttons still worked if I used the spen. I went back and wiped both the cache and Dalvik Cache*and it resolved the issue.
Sent from my GT-N5110 using XDA Free mobile app

Galaxy Tab Pro 10.1 Screen Backlight Issue??

Good afternoon all, I'm wondering if anyone can help.
My Galaxy Tab Pro 10.1 developed an issue with the screen (after travel - where it may have been knocked around a little)...
The tablet boots up fine and the screen appears to work normally.
However once the screen times out and switches off, or the screen is switched off by the power button, it is not possible to get the screen back on.
It appears that it's just the backlight that is not coming back on?.... as the screen responds to touch (you can here the pin code buttons being clicked).... but can't see anything at all on the screen.
Rebooting the tablet from here makes the screen come back on as normal - so as it works like this and just does not come back on after being 'on staandby' I thought it might be a software issue... I did a full factory reset but unfortunately the problem is still exactly the same.
I've had the tablet to bits to see if I could see any cables loose or anything - but everything looks ok - I think (Although it's the first time I've had one apart and wasn't 100% sure which cables were for the screen)
There was nothing obviously disconnected or loose.
Has anyone come across this fault before or can anyone provide any more guidance? Maybe a particular cable to check or how to check it?
Many Thanks,
Tom Leitch
I have the same issue, but I was able to fix it entering the factory mode and pressing the sleep button. That was possible using the calculator and entering (+30012012732+ and then entering *#0*# to get to test mode.
The problem now is that I'm using lineageOS so I don't know how to get to that menu or trigger that sleep button. Anyone?

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