Develop Bugs

When will the first update be out ?

Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?

Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
Honestly, I haven't had ANY of these problems. Maybe I got one from a different batch because I was backordered.
My phone seemlessly goes from WiFi to 3G and back again without any intervention from me, in weak OR strong coverage areas. To my knowledge, all my texts have gone through.
I just rooted late last night (with the stock kernel), and so far I haven't had any issues, either.

No issues what so ever trust me. Ask stock phone. Always on wifi when at home. Wifi turns on and connects super quick. text calls come thru right away.
.: sent from my Samsung Galaxy S II Epic 4G Touch :.

I havent experienced any of those problems either.
Sent from my SPH-D710 using Tapatalk

Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium

craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
That's bs. Sorry.

nabbed said:
That's bs. Sorry.
Click to expand...
Click to collapse
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App

The T-Mobile version is coming out with 2. 3. 5 which I saw the original gs2 got it and it boast performance alot I read I am wondering when we will get the 2. 3. 5 update
Sent from my SPH-D710 using XDA App

nate420 said:
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
That's bs
Sent from my SPH-D710 using xda premium

I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium

craigbailey1986 said:
I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I agree 100% with your sentiment IRT the thread...but, I had 2 LOS in the 5 or 6 days I was rooted. I rooted and had another 2 over 2 or 3 days. Stock kernel reinstalled and I've been good so far, but, I think blaming the kernel is foolish. The problem occurred before I rooted and after I rooted.
Does the fact that I am now rooted with a stock kernel and haven't had the problem suggest to you that only rooted stock-kernels are without fault?

You guys know that you can have everything stock, including kernel/rom/recovery, except the rom would also be rooted by addition of su binary/apk/busybox?
I haven't had any los or any other severe issues before or after I rooted the phone.
It may be that since I live in a small university town, my towers aren't getting upgraded to rev b, but yours are. These issues may not have anything to do with the phone at all. Maybe it has something to do with the sprint maintenance timing.
Or maybe it's because some people bought their phones from third-party retailers, and the phones weren't properly activated.
Or maybe it's some commonly used app that people with problems have installed, and I and others don't have installed.

I've had minimal to no issues personally. And I've had none while using stock Kernel. Using i9000 kernel I had a few LOS, but infrequent.
I also owned the Nexus S...and this is BY FAR a better device from a connectivity comparison.
Remember that the complaints you see are misleading...in that people are more apt to post about an issue, versus those that don't. It's human nature.

rooting or not has NOTHING TO WITH THE ISSUES!!
- I have had a stock phone since the day it came out, and have "watchdog lite" installed, watchdog alerts me about 10-15 times a day that "suspend", "events/0", and "base system" in my phone are using over 50% CPU while the phone is sleeping... LOL, it JUST happened again while i was typing this...
- also had the LOS issues 2 times, has to restart the phone to get signal again
- once, i was in a call, and when i went to "end" the call, i could not click the end button... the other side wud NOT hang up because it was customer service, they r not allowed 2 hang up on a person... so i had 2 restart the phone to fix this
- sometimes i click the power button to wake the screen, n nothing happens for about 5 seconds... so i click the button again, and the screen turns on and back off right away... n den i have 2 click the button a 3rd time to wake the phone...
- sometimes app just close randomly, and if you try to open the app again, its begins from the VERY BEGINNING, so w.e. u were doing in the app is lost... this sucks for games, and if ur in the middle of something important
- when the phone is on charge, the keyboard sometimes acts weird, typing letters u never click... and also u have 2 touch the screen 2wice sometimes 2 make selections... only happens when on charge, u take it off charge, n its back 2 normal right away
cant think of anything else as of right now... but there are some issues in the phone that can most likely be fixed either via root, or thru a sprint update...

I had the nexus s 4g and due to the antenas that phone was practically unusable especially on wifi. The gs2 doesnt have any of those issues. This is the first phone since the evo 4g that has impressed me snd i have owned the evo 3d and photon as well.

craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I seem to be having an issue with battery draw whenever wifi is on.
I'm not rooted, my phone is 100% unmodded. I haven't even installed a different launcher.

Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Sent from my SPH-D710 using xda premium

LOS can occur with or without the root. I've only experienced it once but it was in an area with good coverage and no one else with Sprint phones at my office encountered it when I did. It only happened once but I do NOT have a modified ET4G - it is stock. There is a detailed thread on this on android forums and it can occur with or without a root. Apparently it was listed on android forums or android police that this is a known issue. I don't use wifi but it seems to be a common issue for people using wifi from what has been reported.
That being said, I would highly recommend this phone to anyone looking to get a phone.

ipetloudog said:
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Click to expand...
Click to collapse
Yeah... you would think that being unable to handle games for more than 10 minutes would have been something that the engineers would have caught during development...

I have had no issues either. I had one LOS after I flashed the rooted kernel. Went right back to stock kernel and no issues since. And none before the rooted kernel either.

The worst phone signal/reception quality in over 15 years!

Hi. Don't get me wrong, I love my phone, its excellent for internet and general usage BUT as a mobile phone its the worst I have ever had. I'm on 4.04 in the UK with o2. Been with o2 for over 15 years worked at the same place for over 15 years and lived at the same place for over 10years, in this time I have probably had over 12/14 mobile phones and never had the problems I have now. I know its got to be the phone as everything else has stayed the same! When at work I have to turn 3g off or don't have any signal all day, never had this with 2 iPhones and other Nokias. When at home I am always on wifi, but phone reception/quality is awful even though on previous 7 phones at this address I have never had any problems! I don't want to stray away from stock as its too complicated and I shouldn't have to to be honest! My only solution is sell the phone on eBay and go back to a previous phone which had better quality calls. Don't want to do this but cannot see any other solutions! If apple had made the iPhone 4 with a bigger screen I wouldn't have got this but I did and am generally happy with it but know as soon as I can, its going! Can't take the poor call quality anymore!
Rant over!

Get a new phone. That's your only option.
Sent from my Galaxy Nexus using xda premium

I love my call quality.

Nothing wrong here, I get at least enough signal to make a call everywhere that I go, that's all I ask for in my phone.

http://forum.xda-developers.com/showpost.php?p=25930237&postcount=71
Read my comments regarding signal strength.

El Daddy said:
Get a new phone. That's your only option.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I agree. Is a hardware issue nothing new here. I switching to the GS3 when it drops here in the U.S.
Sent from my Galaxy Nexus using xda premium

switched to one x
went from 20% no signal in house to 0%
much better

aimetti said:
switched to one x
went from 20% no signal in house to 0%
much better
Click to expand...
Click to collapse
Not sure what you mean?

Matcarroll said:
Not sure what you mean?
Click to expand...
Click to collapse
Signal Quality is perfect here... full bars, great call quality..
Not sure why you're experiencing the problem considering your environment has stayed the same...
1. You may want to pull out the SIM card and put it into your old phone to see if the signal is there... if you got a new SIM card with this phone, could be faulty? Maybe go into your provider and get a new one.
2. Have you tried factory resetting the phone? Maybe something you tried/downloaded then uninstalled caused havoc to your phone?
3. Is this bad quality consistant? Or over the past few days? Maybe your provider was tweaking their systems during certain times of the day?
4. Do you know anyone else with a GNEX that is on the same provider you are? Maybe try their phone in your environment and see if you have bad signal.
Not making excuses for the phone, but its hard to blame the product itself when the majority of others aren't having a problem... You may just have a defective unit that needs replacing. If you like the features of the phone compared to the other phones you've had, you may regret going back without at least trying a replacement unit

The only problem is the Wi-Fi is considerably inconsistent to let's say, a GS2. Otherwise, I haven't encountered any issues with call or connection.
Sent from my Galaxy Nexus using XDA

This is my second galaxy nexus phone and also second simcard and nothing different. I think it just has a awful radio! Had the same problem with old phone and returned it and now this one and likewise with different simcards. My reception/line quality is better when phone set to 2g only rather than 3g regardless as to whether I'm on wifi or not. I know loads of people are having similar problems, or certainly was before the new radio and 4.04 arrived. I only use phone for calls 10% of general use and as I said, it does everything else perfectly. Maybe I expect perfection!

I get one less bar than i had on my rezound. Never dropped a call though.

I got worse reception on the HTC myTouch 3G and 4G.

fix-this! said:
I get one less bar than i had on my rezound. Never dropped a call though.
Click to expand...
Click to collapse
hey, you look familiar lol

Have you tried flashing any other radios? The new radio that came with 4.0.4 did not work at all with my carrier here in Australia - ie I could not even get on the network. Flashed a different radio and now working fine...

What dBm do you get compared to other phones, not just looking at the bars.
Also don't cover the antenna with your hand in low signal areas, its very sensitive.

Matcarroll said:
This is my second galaxy nexus phone and also second simcard and nothing different. I think it just has a awful radio! Had the same problem with old phone and returned it and now this one and likewise with different simcards. My reception/line quality is better when phone set to 2g only rather than 3g regardless as to whether I'm on wifi or not. I know loads of people are having similar problems, or certainly was before the new radio and 4.04 arrived. I only use phone for calls 10% of general use and as I said, it does everything else perfectly. Maybe I expect perfection!
Click to expand...
Click to collapse
Then get a different phone, enjoy it, and forget this sad moment in your life.
Sent from my Galaxy Nexus using XDA

johnwaynegacy said:
hey, you look familiar lol
Click to expand...
Click to collapse
yeah i got a nexus from verizon when i traded in my rezound. couldn't stand sense and the horrid battery life.
if you guys want, try combining the 4.0.4 lte & 4.0.2 cdma radios in a hybrid type thing. i read this on rootzwiki and tried it tonight. so far it helped my reception.

Still got this problem. I am at the point where I am going to sell this phone and buy something else which I can use as a phone!

Matcarroll said:
Still got this problem. I am at the point where I am going to sell this phone and buy something else which I can use as a phone!
Click to expand...
Click to collapse
It was bad a month ago...did you expect something magical to happen?

Radios Verizon Galaxy Nexus

I updated to jellybean on my VZW nexus and have been dropping my signal a bunch randomly. I just got a refurbished phone from verizon and I flashed it first thing so I don't know if it is a problem with the phone or the stock AOKP radios I have installed. I was wondering if anyone knew if I can use the radios from 4.0.4 on jellybean or not?

rustid said:
I updated to jellybean on my VZW nexus and have been dropping my signal a bunch randomly. I just got a refurbished phone from verizon and I flashed it first thing so I don't know if it is a problem with the phone or the stock AOKP radios I have installed. I was wondering if anyone knew if I can use the radios from 4.0.4 on jellybean or not?
Click to expand...
Click to collapse
I don't know the answer to your question, however...
Got my wife a free Galaxy Nexus from Best Buy last week (verizon)... and instantly had problems w/ the 4g. After a ridiculous period of time at Best Buy to get the phone activated (they tried multiple SIM cars) and her contacts downloaded, we finally left being assured that the 4g problems were due to the activation process, and were told to give it a day or two. I was skeptical.
So we flipped off the LTE/CDMA mode, and went just to CDMA and used 3g for a few days. Called Verizon, they refreshed the network / cleared out the lines (whatever that means), and still no 4g. Every time we'd turn on 4g mode, it would connect, then drop moments later. When it dropped, it also dropped the phone line. After a week, my wife had finally worn me down. I conceded to her that a very very very very remote possibility had occurred, and we had gotten 'a bad phone'. Dear lord, did I want her to go to Best Buy w/o me. But i got suckered (she's pregnant).
So after another 2 hours at Best Buy, a new phone, and a new SIM card... we walked out w/ the same problem as before. Apparently, there's something going on w/ Verizon's latest software version ... our only option is to use 3g for a bit. I called Verizon to try and get some free money towards my bill out of them, and the customer support rep told me my best option at this point was to return the phone and choose a different device. Talk about horrible support.
So now i've come here to pretty much try what i think you'er aiming for... maybe by going to CM9 or CM10, her phone will be able to keep a constant 4g connection... only time will tell.

rustid said:
I updated to jellybean on my VZW nexus and have been dropping my signal a bunch randomly. I just got a refurbished phone from verizon and I flashed it first thing so I don't know if it is a problem with the phone or the stock AOKP radios I have installed. I was wondering if anyone knew if I can use the radios from 4.0.4 on jellybean or not?
Click to expand...
Click to collapse
There is no such thing as "stock AOKP radios." The baseband version is independent of the ROM, so whatever baseband you had after flashing was the exact same one you had prior. The signal drops are a common issue and could be attributable to the fact that there are no JB basebands released for the i515 as of yet.

The issue is with your device and not the radio's or the OS version you are on. Nothing you do will fix it or make the issue disappear. There are good GNEX's out there that do not have the radio problems, it took me three tries to get one.
Don't believe anything else you hear about fixing what you have. It is all BS.

Occam's Razor is applicable here. When the problem is persistent on 4.1.1 and is not present after reverting to 4.0.4, it's a software issue. That's not discounting the ones put there with hardware issues, but the fact of the matter is that signal problems are to be expected for vzw users running JB. We have updated binaries, but until a new baseband drops for the i515, it's not going to play especially well with JB. Such is the price for us early adopters.
Sent from my Galaxy Nexus using Tapatalk 2

[email protected] said:
The issue is with your device and not the radio's or the OS version you are on. Nothing you do will fix it or make the issue disappear. There are good GNEX's out there that do not have the radio problems, it took me three tries to get one.
Don't believe anything else you hear about fixing what you have. It is all BS.
Click to expand...
Click to collapse
I've seen two types of issues on the gnex.
1) 4g drops out and either drops to 3g or 1x for a period of time, in which it reconnects to 3g/4g shortly after. This seems to be a once in a while type issue. This seems to be more radio related.
2) 4g drops and your phone drops signal, period, for that time and then reconnects quickly. Easiest way to tell if its doing that is to check the battery stats graph and look for red slivers in your data connection. This issue from what I've seen is more hardware and I'd suggest replacing the device within your 14 days.
Sent from my Galaxy Nexus using Tapatalk 2

The ongoing theme is it's a great phone other than noisy calls, occasional drops, data signal/connection issues, and fragile glass.
And we're partly to blame. Short life cycles and youthful koolaid drinking consumers enable phone manufacturers to continue to build with a style over function mentality.

najaboy said:
Occam's Razor is applicable here. When the problem is persistent on 4.1.1 and is not present after reverting to 4.0.4, it's a software issue. That's not discounting the ones put there with hardware issues, but the fact of the matter is that signal problems are to be expected for vzw users running JB. We have updated binaries, but until a new baseband drops for the i515, it's not going to play especially well with JB. Such is the price for us early adopters.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
My 3rd replacement says otherwise. I have been on JB for 3 weeks now with this device and have not had any issues with 4G.
If every LTE GNEX had the same issue on JB I would agree with you but that is not the case. I wouldn't believe it either until I finally received a perfectly working GNEX. Always thought it was the software but I was proven wrong.

rustid said:
I updated to jellybean on my VZW nexus and have been dropping my signal a bunch randomly. I just got a refurbished phone from verizon and I flashed it first thing so I don't know if it is a problem with the phone or the stock AOKP radios I have installed. I was wondering if anyone knew if I can use the radios from 4.0.4 on jellybean or not?
Click to expand...
Click to collapse
Go here and get the FC04/FC05 radios.
Radios are independent of the ROM, so you can install any radio you want on any ROM. FC04/FC05 are the latest basebands.

jpinsl said:
Go here and get the FC04/FC05 radios.
Radios are independent of the ROM, so you can install any radio you want on any ROM. FC04/FC05 are the latest basebands.
Click to expand...
Click to collapse
His device should already have these radios if he recently received it.
My suggestion is do not play games with radio swapping, keep excahging until you get one that works.
Also, why not restore to ICS first and see that it is your phone and not the software.

najaboy said:
Occam's Razor is applicable here. When the problem is persistent on 4.1.1 and is not present after reverting to 4.0.4, it's a software issue. That's not discounting the ones put there with hardware issues, but the fact of the matter is that signal problems are to be expected for vzw users running JB. We have updated binaries, but until a new baseband drops for the i515, it's not going to play especially well with JB. Such is the price for us early adopters.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
My old phone with the blown speaker on the same 4.1.1 rom does not have this issue. I never tried stock ICS, I flashed this phone as soon as I got it. I think it is the phone.

I have the drop issue sometimes but in my case I'm sure its not the phones fault as it doesn't happen at home (only at work)
Sent from my Galaxy Nexus using Tapatalk 2

Running jellybean now, but my 4g has always been erratic at connecting. Sometimes its fine and sometimes it switched back and forth in the same location.
Sent from my Galaxy Nexus using xda premium

[Q] "Phantom" Soft Keys

I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance

I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss

Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.

MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Click to expand...
Click to collapse
I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
Sent from my SPH-D710 using Tapatalk 2

I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.

I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
Sent from my SPH-D710 using Tapatalk 2

Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
Click to expand...
Click to collapse
I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck

I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA

I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.

It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app

When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.

Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is

That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!

Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2

Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost

Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.

Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand

Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.

Short of a sledge hammer or selling the phone is there any remedy?

Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.

Defective Radio?

I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!

k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
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Click to collapse
I would definitely take it back and make them give you a new one.
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Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
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cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
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Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!

k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
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Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
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cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
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Click to expand...
Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.

k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
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k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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Click to collapse
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.

UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
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Click to collapse
Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.

I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
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I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
Sent from my Nexus 7 using XDA Premium HD app

Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
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Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
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I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Click to expand...
Click to collapse
Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Click to collapse
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
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Disabling Smart WiFi appeared to fix the problem.
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What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
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Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
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