Develop Bugs

Not receiving calls

My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?

If you are 100% stock, you may want to call tmo.
Have you done a hard reset? Does calling over wifi work?
Sent from my SGH-T989 using XDA

yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.

phillup said:
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
Click to expand...
Click to collapse
Change ur simcard ull be good.. Go to a corporate store so u don't get charged
Sent from my SGH-T989 using XDA Premium App

Go to your local T-Mobile store and they should replace the phone or the sim card.
If the phone is the problem just hope you are under warranty, you should be.
Hoped I you out!

phillup said:
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
Click to expand...
Click to collapse
Having the same problem - called TMO and they asked me to stay on 2G for a day and observe - next step is hard reset and if it doesnt help - then phone replacement

I was having mad issues receiving calls and text*. I tried everything**. expept stock modem. I searched for like 2 mf-n hour for it. Finally that f-n kid modem
http://forum.xda-developers.com/showpost.php?p=22557244&postcount=172
Stock modem fix my issue
Hit the thanks
It will make me feel good
*Only works on wifi
** every rom, kernel,known good nand backup ,and everysingle radio except for the stock "kid"radio

hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?

caditnow said:
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
Click to expand...
Click to collapse
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?

It is interesting that in the last week there are at least three threads dealing with missed calls. Is there something going on in common? I have found that I was only missing certain calls from certain numbers. 100% reproducible. If I call my cell from my work phone AND the work # is stored in my contacts, then I do not get the call. It goes straight to voicemail. But if I remove the number, I get the call. Add the number back and I miss the call.

superuser696 said:
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
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Click to collapse
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out

caditnow said:
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
Click to expand...
Click to collapse
Yes once rooted you can unroot just as easy...same prosedure actually and your phone will be as if its right out of the box...yes you can do warrenty exchange if you root and then unrooted via odin
Sent from my SGH-T989 using xda premium

Thanks for the info sinfulgray - appreciate it I will give it a shot and move to ICS with the radio mentioned by SuperUser.

Bad Sound Quality on Calls

Hey guys and gals. I've been active in the Sprint GS2 dev forums for over a year but this is my first post in the TMo section. I just bought my wife a new TMo GS2 that had never been activated. It already had the UVLE1 ICS update on it. When she calls me (or anyone else) her voice sounds muffled and there's what sounds like background noise when she is speaking. When she isn't talking, the background noise goes away. Just wondering if anyone is having this issue. She never used the phone with GB so we don't know if it has anything to do with the update. I told her tonight to try a factory reset to see if that helps and I was also considering flashing back to stock GB with Odin. Any thoughts or advice would be appreciated

DataHawg said:
Hey guys and gals. I've been active in the Sprint GS2 dev forums for over a year but this is my first post in the TMo section. I just bought my wife a new TMo GS2 that had never been activated. It already had the UVLE1 ICS update on it. When she calls me (or anyone else) her voice sounds muffled and there's what sounds like background noise when she is speaking. When she isn't talking, the background noise goes away. Just wondering if anyone is having this issue. She never used the phone with GB so we don't know if it has anything to do with the update. I told her tonight to try a factory reset to see if that helps and I was also considering flashing back to stock GB with Odin. Any thoughts or advice would be appreciated
Click to expand...
Click to collapse
Maybe this link help you:
http://forum.xda-developers.com/showthread.php?t=1916037
kingbizlip4u said:
I know it. Skype quality is very fine. But the normal calls are a so bad. Open the call window -> go in the option menu and de/activate the (i dont know the word in english) "Noise suppression". Test both. After the change it should working correctly.
You can check your microphone. Do a test call with skype or some other internet call app.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse

Thanks. Last night I was at work and told her to go into her phone app, open settings, and look for a noise suppression option. She said there was no setting for that. Maybe she's looking in the wrong place. I'll try a Skype call to see if the Mic is ok. I might root her phone and flash some modems to see if that helps, too. I can flash older GB modems, right?

kingbizlip4u said:
Maybe this link help you:
http://forum.xda-developers.com/showthread.php?t=1916037
Click to expand...
Click to collapse
That's definitely the most likely solution when you find it. That has popped up all over the forums and most everyone seems happy with it.

sdavidson0316 said:
That's definitely the most likely solution when you find it. That has popped up all over the forums and most everyone seems happy with it.
Click to expand...
Click to collapse
Thanks. Yes I've now seen where this topic has been talked about quite a bit. I was on Tapatalk when I posted and it does a lousy job of searching. The stock ICS update doesn't have the noise suppression feature. I've downloaded the files I need so tomorrow I'm going to root the phone with Zedomax's Odin method, flash CWM and Superuser, then try different modems.

Call quality fix?

I am currently having an issue with my phone calls. Anyone who I call cannot hear anything I say. I'm told that I sound extremely distorted and muffled. However, I am able to use Google search voice commands just fine. So it isn't the microphone itself. I am using Psychos Cm9 9.1, but I have the same problem when I restored my backup of MIUI 2.4, so I'm guessing it's not the ROMs either. I read something about changing my settings to something called EVRC-B, but l the methods I have tried to get to the menu to change the settings haven't worked.
Any input would be appreciated.
Sent from my Nexus 7 using xda app-developers app

Have you actually listened to a recording of yourself that was recorded through your phones mic?

TheAtheistReverend said:
Have you actually listened to a recording of yourself that was recorded through your phones mic?
Click to expand...
Click to collapse
All his friends are secretly pranking him
Sent from viperINC2...DIX

nitsua98 said:
All his friends are secretly pranking him
Sent from viperINC2...DIX
Click to expand...
Click to collapse
or he or she is holding the phone against their chin, or there's lint stuck in the Mic hole, or their friends are jerks. Lots of possibilities...

Unless my doctor are mother are in on the joke... Haha.
I used a voice recorder app, and I sound fine. It is only through calls.
I admit I'm kind of a noob since I mainly mess with ROMs, so I could easily be wrong here, but could it perhaps be the radio...?

Cremacious said:
I used a voice recorder app, and I sound fine. It is only through calls...
Click to expand...
Click to collapse
Cremacious said:
...but could it perhaps be the radio...?
Click to expand...
Click to collapse
That is exactly where I would be looking now. I personally find the 1111 radio to be the best. Results vary though. Worth trying a couple at least to see what works for you.

TheAtheistReverend said:
That is exactly where I would be looking now. I personally find the 1111 radio to be the best. Results vary though. Worth trying a couple at least to see what works for you.
Click to expand...
Click to collapse
Link please? I've never messed with radios before, so I want to make sure I'm getting the right one 'cause I'm seeing a lot from a Google search.

Cremacious said:
Link please? I've never messed with radios before, so I want to make sure I'm getting the right one 'cause I'm seeing a lot from a Google search.
Click to expand...
Click to collapse
Here you go.
make sure to read the instructions. You don't flash it like a rom. Don't forget to remove it from the sd after you're done or you'll regret it (briefly).

So the link on that page for 1111 didn't work. The 4shared page wasn't available.I couldn't find it on Google since all the links were for a multiupload page that directed me to some other site. I downloaded 1.09.01.0312 instead, read the instructions, and got confused. What is the Android SDK folder? I went into hboot and updated that way. I called my girlfriend, who had the biggest problem with my phone call quality, and she said it was extremely better. So hey, it worked! Problem solved!
Thanks for your help, I appreciated it.

You cant change EVRC in an AOSP ROM - but you can switch back to a stock ROM (Sense 2.1) and any changes you make will stick.
Even if you ask your phone to use the EVRC-B codec, there is no guarantee that the tower will process the request, as that codec uses more bandwidth. Dropped calls and such can (and probably will) occur because of the fight for bandwidth.
On the stock Verizon ROM dial ##778# - enter six zeros and you will find the menu to make changes. Be sure to commit modifications.

Trouble making calls

Hi. I just upgraded my phone and my wife's phone to official T-mobile 4.3. I rooted my phone using No Tripping Flash counter image. Everything works fine until phone looses the signal and after that I need to reboot phone to make calls, if I don't reboot it just ending calls immediately after I dial. My wife is having same issue with her phone. Anybody know how to resolve this issue?

Igor977 said:
Hi. I just upgraded my phone and my wife's phone to official T-mobile 4.3. I rooted my phone using No Tripping Flash counter image. Everything works fine until phone looses the signal and after that I need to reboot phone to make calls, if I don't reboot it just ending calls immediately after I dial. My wife is having same issue with her phone. Anybody know how to resolve this issue?
Click to expand...
Click to collapse
What is your Current Baseband ? Can you try after factory reset ?

I am ok with doing factory reset on my phone since it is rooted and I have Titanium Back up but my wife won't agree to it.

See if after Factory Reset AND without restoring Titanium, are you able to make calls just fine ? If yes we'll find ways for your wife.
EDIT - Try My Backup Pro for your wife in the absence of Root.

Perseus71 said:
See if after Factory Reset AND without restoring Titanium, are you able to make calls just fine ? If yes we'll find ways for your wife.
EDIT - Try My Backup Pro for your wife in the absence of Root.
Click to expand...
Click to collapse
I will try it tonight and let you know

I did hard reset and same thing. At some point I can't make calls, my phone as soon as I dial it ends calls. Any ideas?

Check IMEI under Settings > About

Perseus71 said:
Check IMEI under Settings > About
Click to expand...
Click to collapse
What about IMEI? it is there under status.

Igor977 said:
What about IMEI? it is there under status.
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Click to collapse
Does it match to what you have on the label behind the battery ?

Perseus71 said:
Does it match to what you have on the label behind the battery ?
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Click to collapse
It is same IMEI behind battery and in the settings. I think problem is phone loosing the signal and can't automatically find it. Sometimes instead of restarting it I put my phone in airplane mode and take it off so I push it to find signal.

Igor977 said:
It is same IMEI behind battery and in the settings. I think problem is phone loosing the signal and can't automatically find it. Sometimes instead of restarting it I put my phone in airplane mode and take it off so I push it to find signal.
Click to expand...
Click to collapse
Have you tried different Modem per my previous advice ?

Perseus71 said:
Have you tried different Modem per my previous advice ?
Click to expand...
Click to collapse
I haven't, will try tonight.
Tried UEMJ4 and I didn't have any signal so flashed UEMJC

Replaced SIM card and still experiencing same issue. What else could I try?

Igor977 said:
I haven't, will try tonight.
Tried UEMJ4 and I didn't have any signal so flashed UEMJC
Click to expand...
Click to collapse
What was the result afterwards ? If it still continues, please raise a Warranty issue with T-Mo.

I'm getting same issue once in awhile. Doesn't happen all the time
Sent from my SGH-T999 using XDA Premium 4 mobile app

Perseus71 said:
What was the result afterwards ? If it still continues, please raise a Warranty issue with T-Mo.
Click to expand...
Click to collapse
I will install custom Rom on my phone but my wife doesn't to have refurbished phone, which she will receive with a warranty.

celeox said:
I'm getting same issue once in awhile. Doesn't happen all the time
Sent from my SGH-T999 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It doesn't happen to me all the time but when it does it is annoying.

Just to add to this, I am getting this randomly as well, and I am bone stock. I thought it was something to do with my new car since I use Bluetooth all the time now, but every now and then, I go to make a call, and it just ends the call immediately. The only resolution is to reboot the phone.

celeox said:
I'm getting same issue once in awhile. Doesn't happen all the time
Click to expand...
Click to collapse
Did you try different Rom ?
Igor977 said:
I will install custom Rom on my phone but my wife doesn't to have refurbished phone, which she will receive with a warranty.
Click to expand...
Click to collapse
Try the custom Rom before going to Warranty.
fermunky said:
Just to add to this, I am getting this randomly as well, and I am bone stock. I thought it was something to do with my new car since I use Bluetooth all the time now, but every now and then, I go to make a call, and it just ends the call immediately. The only resolution is to reboot the phone.
Click to expand...
Click to collapse
It probably is related to Bluetooth given the 2 antenna are so close. But it could be the new 4.3 Stock Rom too. After Reboot do you consistently get good signal till you use Bluetooth ?

Perseus71 said:
It probably is related to Bluetooth given the 2 antenna are so close. But it could be the new 4.3 Stock Rom too. After Reboot do you consistently get good signal till you use Bluetooth ?
Click to expand...
Click to collapse
Nope, phone is perfectly fine otherwise. I decided to see what T-Mobile support would suggest. They first wanted me to try and clear data/cache on just the Dialer app, however those options weren't available, so she took me to stock recovery and performed a cache wipe. Since the problem is sporadic, there is little else to do except to wait and see if the problem returns. They claimed this is a memory problem in the dialer app though, so I am not sure if that was a s.w.a.g. (sophisticated wild ass guess), or if it has been reported enough times for T-Mobile to actually seek out information from Samsung.

Samsung Galaxy S4 SGH-M919 sound not working on calls.

I can call people and receive calls on my phone but no one can hear me and I can't hear anyone. I don't even hear a tone when it's dialing sometimes. I'll call someone and they'll answer and it will just be silent and vice versa on both ends of the call, I'll receive a call and it will be totally silent. I have already gone thru all the troubleshooting steps I can think of even going as far as to have my carrier send me another model of the same phone and getting a new sim card they have made many tickets on this issue and have deemed its not network related. Below I have attached 3 log cats of the issue. Sorry they were to big to upload to XDA directly. So here are 3 links to the downloads.The issue is happening on stock non rooted knox isn't tripped
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k

Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.

PanchoPlanet said:
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
Click to expand...
Click to collapse
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do

camerona said:
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
Click to expand...
Click to collapse
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!

If you can use a video call app like Tango or Skype and you have sound it will most likely be the sound chip not connecting to the modem and using WiFi for voice /video transmission.
Time for a replacement phone.
Pp.

I said in the op the issue is happening on stock non rooted knox isn't tripped. I have not used any mods or root im on stock rom. Never even flashed it

Zaphodspeaks said:
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
Click to expand...
Click to collapse
Sorry these should be unencrypted I cant read log cat but I would love to hear what the issue is
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k

I consolidated them into one folder too
https://mega.co.nz/#F!h1tE3TKb!SUYow99VqBYUkOleq4njKg

I have no sound on my phone I changed the Rom a couple of times and didn't have a problem until I Flashed the drive and no I do not have any sound in any of my incoming applications phone calls messages anything is there anything you guys might be able to think of that could help me out