Develop Bugs

Help a fellow evo user out

Basically, I'm not getting any data at all.(on mobile network)
Originally, the issue started with error no.1012 when I tried updating my profile/prl. I researched on the issue and read that it means that the network was not communicating to my device properly. The problem with that, my data was working.
I called tech support because from my readings, a few things on Sprints side needed to changed. Well after that, tech support could not do anything but recommend that I take it into the store and have my device wire provisioned. So...I took it in and explained what I was going through. The tech said he was able to tell that it was rooted and that the other tech would not touch it if he knew that it was rooted. He said if I unrooted, that they would gladly fix the issue. I asked if he knew what the wait was. He went to the back with my phone and came back and said it would be an hour from when I unroot. I took my phone and to my surprise, was actually on a 4G network. Cool, but when I switched back to 3g, it will no longer work. I'm getting error 1012.
Taking the phone in for a replacement wouldn't be so bad, but I'm afraid that I will not be able to root the new phone.
So can anybody please help fix my issue so that I may keep the phone.that has my virtual heart. Thanks guys, if you can help, it means a lot.
Sent From My HTC Evo 4G Using Tapa Talk Pro!

Come on guys, I'm sure some of you have had this issue.
Sent From My HTC Evo 4G Using Tapa Talk Pro!

I had that issue yesterday, I reinstalled myn's Rom and everything works fine.
Sent from my PC36100 using XDA App

If you are having these issues, first nandroid. Then completely backup everything with Titanium.
Then data wipe/factory reset, wipe cache, dalvik-cache, re-flash radios and ROM.
Then if you still have problems, let Sprint replace it. It's no biggie to root a new phone.

Biofall said:
If you are having these issues, first nandroid. Then completely backup everything with Titanium.
Then data wipe/factory reset, wipe cache, dalvik-cache, re-flash radios and ROM.
Then if you still have problems, let Sprint replace it. It's no biggie to root a new phone.
Click to expand...
Click to collapse
lets say i got a new replacement ans simple root didnt work with it, would you be willing to help me root. i dont use pc's but have one available if needed, thats why i do not know any adb.

frontay said:
I had that issue yesterday, I reinstalled myn's Rom and everything works fine.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
ive never used this rom, but i am willing to use it rather than loose my evo and hassle with re-rooting.

Could be likely data is down in your area.
Sent from my PC36100 using XDA App

RTC88 said:
Could be likely data is down in your area.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
no, my gf has service.
EDIT: ILL OFFER ONE 16GB MICROSD CARD SAMSUNG BRANDED, IF ANYBODY CAN FIX THIS ISSUE.

Rydah805 said:
no, my gf has service.
EDIT: ILL OFFER ONE 16GB MICROSD CARD SAMSUNG BRANDED, IF ANYBODY CAN FIX THIS ISSUE.
Click to expand...
Click to collapse
Still could be a data outage even though your gf is unaffected. A while back my friend's cousins' evos had the same error message while his worked.
Sent from my PC36100 using XDA App

How long has the problem persisted?
Sent from my PC36100 using XDA App

RTC88 said:
How long has the problem persisted?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Still going on. About 4 days now.
Sent From My HTC Evo 4G Using Tapa Talk Pro!

wait 24hrs with the data off, then attempt to update profile, the problem is on sprints side but in a system that the techs can't access
my old v950 did it a few times

NewZJ said:
wait 24hrs with the data off, then attempt to update profile, the problem is on sprints side but in a system that the techs can't access
my old v950 did it a few times
Click to expand...
Click to collapse
So if it were on a system that they can't access, how it supposed to be fixed.??
Sent From My HTC Evo 4G Using Tapa Talk Pro!

Rydah805 said:
Basically, I'm not getting any data at all.(on mobile network)
Originally, the issue started with error no.1012 when I tried updating my profile/prl. I researched on the issue and read that it means that the network was not communicating to my device properly. The problem with that, my data was working.
I called tech support because from my readings, a few things on Sprints side needed to changed. Well after that, tech support could not do anything but recommend that I take it into the store and have my device wire provisioned. So...I took it in and explained what I was going through. The tech said he was able to tell that it was rooted and that the other tech would not touch it if he knew that it was rooted. He said if I unrooted, that they would gladly fix the issue. I asked if he knew what the wait was. He went to the back with my phone and came back and said it would be an hour from when I unroot. I took my phone and to my surprise, was actually on a 4G network. Cool, but when I switched back to 3g, it will no longer work. I'm getting error 1012.
Taking the phone in for a replacement wouldn't be so bad, but I'm afraid that I will not be able to root the new phone.
So can anybody please help fix my issue so that I may keep the phone.that has my virtual heart. Thanks guys, if you can help, it means a lot.
Sent From My HTC Evo 4G Using Tapa Talk Pro!
Click to expand...
Click to collapse
OK so you need to keep calling tech support track who you speak to. Never speak twice to a techie unless they provide help. Never accept answers as final. Start asking questions on plan termination.
Find a better sprint store go at opening time, not lunch. Allow the techie to have time to access your phone, ie let other customers go first.
You know this though. So if you can't get in to the sprint network for data, then ask for supervisors while on with tech support. Insist it's THEIR problem. Hell put your ten dollars a month to work.

Rydah805 said:
So if it were on a system that they can't access, how it supposed to be fixed.??
Sent From My HTC Evo 4G Using Tapa Talk Pro!
Click to expand...
Click to collapse
it deals with the password the phone uses and it's failing to login and has a reset timer, the techs can't reset the sprint network internal timer for when the password fails and you get locked out, waiting 24hrs lets is timeout and an immediate profile update syncs your phone with the correct login/password

Have you tried re-activating it? Dial ##3272# -> Edit Mode -> Enter MSL -> Data Profile -> Menu -> Restore
It should reboot and reactivate when it boots back up, let it update everything but firmware.

NewZJ said:
it deals with the password the phone uses and it's failing to login and has a reset timer, the techs can't reset the sprint network internal timer for when the password fails and you get locked out, waiting 24hrs lets is timeout and an immediate profile update syncs your phone with the correct login/password
Click to expand...
Click to collapse
Guess ill do that. I have tried everything else. If not, ill try what was posted above yours solution.
And yes, I have tried many times to reset my data profile. I think ill ask for a wired provision again, but this time with a stock Rom, so they actually look at it.
Sent From My HTC Evo 4G Using Tapa Talk Pro!

Working now. I re-rooted because sprint unrooted me. It worked after that. Are there any downfalls from unrevoked from toasts method. They put 2.2 on that's why I used unrevoked.
Sent From My HTC Evo 4G Using Tapa Talk Pro!

Rydah805 said:
Working now. I re-rooted because sprint unrooted me. It worked after that. Are there any downfalls from unrevoked from toasts method. They put 2.2 on that's why I used unrevoked.
Sent From My HTC Evo 4G Using Tapa Talk Pro!
Click to expand...
Click to collapse
Nope just 2 different means to an end.

AdamHart612 said:
Nope just 2 different means to an end.
Click to expand...
Click to collapse
Cool, thanks!
Also, when I attempt to update profile and prl, I still get error 1012. Now data works though, so if anybody can fix that, I would still appreciate it.
Thanks guys!
Sent From My HTC Evo 4G Using Tapa Talk Pro!

[Q] net not working right...

my net wont work and the spring guy on the phone tried all sorts of stuff, and it still wont work.... wtf this is a new phone and i just got it and havent done a thing but baby it!!!! whats wrong?

Z
Nabisco_12 said:
my net wont work and the spring guy on the phone tried all sorts of stuff, and it still wont work.... wtf this is a new phone and i just got it and havent done a thing but baby it!!!! whats wrong?
Click to expand...
Click to collapse
What is it not doing? Basics would be to have your phone forget the network, reboot your router and modem, then have your phone scan for the network and enter your password. Other info needed are have you been able to connect before'? Are you on a custom ROM or stock?
Do you BONSAI?

I think its just sprint service in general.....
Sent from my ADR6300 using XDA App

watt9493 said:
I think its just sprint service in general.....
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
What does Sprint service got to do with connecting by wifi to his net?

Stock everything, i pulled the battery many times will that reboot your router and modem, how do i scan for a network? and the sprint guy had had me enter ## numbers and re enter a bunch of numbers, i didnt do a thing and the net just craped out, is this normal or just something else? i can connect with wi fi, and there hasnt been a sprint outage the guy said.
thanks guys for the help, i dont think the epic is broke something with the software or something?

Nabisco_12 said:
Stock everything, i pulled the battery many times will that reboot your router and modem, how do i scan for a network? and the sprint guy had had me enter ## numbers and re enter a bunch of numbers, i didnt do a thing and the net just craped out, is this normal or just something else? i can connect with wi fi, and there hasnt been a sprint outage the guy said.
thanks guys for the help, i dont think the epic is broke something with the software or something?
Click to expand...
Click to collapse
I am talking about rebooting the router and modem on your home PC that you are trying to connect to. On your phone in settings there is a wifi and networks settings. Does it show "connected" to your home network? Or does it say obtaining ip address? This is where you can long press on your network and hit forget. Then press scan for networks. Choose the name of your home network then enter your networks password. Without this you will have no internet.
Do you BONSAI?

Yeah we need a little more info here to help
Sent From My Evo Killer!

This has happened to me....
try a profile update that worked for me 2/3 times that this has happened to me on both my PRE and EPIC and EVO the other way I resolved it was by contacting sprint and for some reason just when they accessed my account magically my data or 3g symbol came back... hope that helps =/
I also have reason to believe this is a sprint service provisioning issue with our phones and the network itself... I've had it happen on all my sprint phones at least once!

Sorry guys I've been working I have no issues connecting to my wifi after u said something I went in 2 the settings and saw me network was off so I though great now its fixed but no. Its still dropping the net whenever. I can b on it and it goes to unavaiable. They said when I swithced from nextel that I would have badass service and even the coverage map on lines shows that I'm in a good area so my net shouldn't b dropping like this, I called sprint and they couldn't do anything I have to bring the phone that it may b a softwsre issue, but 4 having great servicewhy does the phone at best show 2 to 3 bars on the antenna the spring guy said that isn't a exact amount of what I have... sounds like bs 2 me that's the first time I ever heard that, I hope its a software thing because I really like the epic but I realy heavely on my emails and net 4 my job that's why I got a bad ass phone but right now I don't know, maybe I just need 2 switch providers? Nextel has ben great but I not 2 sure about the sprint side or u think this is a minor isue that can easily b fixed and I just needto ride it out? I know phones my old bb did but I still got my emailsand had my net all the time
How do I do a profile update?

[Q] samsung epic 4g will not send texts

I have tried everything, updated prl, updated profile, restored backups. nothing. It sits there and tries to send for a good ten seconds, then says message not sent. every ten or so texts one leaks through but that is unacceptable. It is a stock rooted rom with cwm. I dont think its a network problem because my brother has a nexus s and says its working fine.

Have you contacted Sprint to have them run through hands-free activation again? Something might have gotten borked in your data nvram settings.

yes, they sent me to customer service and told me to take it into a store. I bought it used though, so i dont even know if they would replace it.

richyrocket said:
I have tried everything, updated prl, updated profile, restored backups. nothing. It sits there and tries to send for a good ten seconds, then says message not sent. every ten or so texts one leaks through but that is unacceptable. It is a stock rooted rom with cwm. I dont think its a network problem because my brother has a nexus s and says its working fine.
Click to expand...
Click to collapse
Call sprint again, have them reset ur "network profile" on they're end. After they do that, leave ur phone off for 10 minutes. Once its completely back on, do nothing for 1min 30 secs. Then send urself a text 3x
Sent from my SPH-D700 using xda premium

Its very very important to turn ur phone off for about 10 mins every night. It allows an automatic reset to occur in the switch systen.
Sent from my SPH-D700 using xda premium

Sprint did this for me once and they had me make a phone call and stay on for at least a minute to make all the network connections then it was all good. You need to call Sprint again and do exactly what Lord said. It is also possible that some data settings were messed with since it is used. It might have even been flashed to an alternate carrier. So you need Sprint to reset everything and they can do this over the phone.

Well thanks for all the help, but as soon as I left the house it slowly started sending them again. thanks again.

richyrocket said:
Well thanks for all the help, but as soon as I left the house it slowly started sending them again. thanks again.
Click to expand...
Click to collapse
Do you have an Airave at the house? If so reset it.

Data Profile not updating??

okay i had perfect 3g connection before i had youtube streaming fast and webpages loading really fast. Now my 3g is no bueno i have connection time outs and slow downloads speeds and buffering is all i get when trying to watch youtube over 3g. So what ive done so far
First i went straight back to stock and factory resetted everything on Gingerbread and did my OTA official updates than did update prl and profile in settings status update but my data connection over 3g is still slow so i did the next thing
##72786# SCRN reset
##3282# (checked all my settings) Device ip says 0.0.0.0 dont know if thats right the other info dont know if thats right either only able to VIEW and EDIT seperate fields one at a time
##MSL#(even put in a new MIEID number from sprint)
then onstart up hands free activation is running sucessfully it updates prl and check for firmware.I then open up sprint zone to chck voice and data both are green however there is a message of an very important profile update available please click here to have full coverage of your data so i click it and i get error cant update profile please try again later.So i keep trying and eventually it updates and says settings have been applied updating content. when i reopen the sprint zone voice and data turn green but the darn profile update for full data services is still there. So i power off pull battery and continue getting same results. The data profile isnt sticking even when it says its been updated. My 3g internet is still slow. Ive also done factory resets from the recovery menu.Sprint even re-pushed my connection off on then pulled battery to see if signal issues were an issue.
so then i do ##rtn# but still the same results. I have tried different modems as well to see if that was the case but no cigar.
Im currently on FH13 ICS 4.0.4 Official stock sprint. the sprint tec support suggest me to go into a store for further troubleshooting cause thats all they can do however i think theres more i can do here just need a little help. I know theres a bunch of more menues i can enter the codes are from this website below. I hope someone can help me with specific correct configurations in the data profile section because this phone doesnt give you the option to reset to default in your data menu just edit and view. Thank you in advanced
http://www.cellunlocker.net/blog/2011/07/samsung-galaxy-s2-secret-codes/
Thier wasnt any outage on my network or construction over here either

Don't pay attention to it's a bug in Sprint Zone it always will say there's an update. Update PRL and Profile in Settings and you're good. About speed maybe a network problem in your area it happens to me yesterday PRL Update failing and eventually updated after a few hours also speeds went back I called Sprint and indeed it was a tower problem in my area.
They will tell you there's not outage if no one is reporting. It happens a lot here in PR and when I pass by the tower in Hatillo there are workers on the tower. Lol they know nothing about their own towers.
Sent from my SPH-D710 using Tapatalk 2

k cool

No4g4Me said:
k cool
Click to expand...
Click to collapse
Yeah, what Omar said. Plus Sprint zone is ugly as hell. I can't believe sprint allows such hideous application. Have you seen the boost zone? it's so beautiful.

Lets theme Sprint Zone!!! Lol.
Sent from my SPH-D710 using xda premium

Mattix724 said:
Lets theme Sprint Zone!!! Lol.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Leave it to team themers, ugh I mean team devs, to take care of that...

Being that it's Sprint, more than likely it's just their horrible service. If you call them they will probably just give you an excuse like a tower down or something. I have constant issues with their data speeds and signal and this what they always tell me.. .
Sent from my SPH-D710 using XDA

im using a signal boost app thats from market. https://play.google.com/store/apps/details?id=com.freshnetwork
and its fixed my youtube streaming over 3g don't know why it takes an app to do whatever its doing for a signal im already supposed to have.
Sent from my SPH-D710 using Tapatalk

but what also is funny is that im using a app called landroid which lets you poke around your network and see information by entering your IP so i did and i got this off a ping......
10 packets transmitted, 0 received, +1 errors, 100% packet loss, time 9007ms
this cant be right though because im using 3g right now to write this post shouldn't i be unable to reach through with these results?
i ran a busybox ifconfig and got the results i should have no packets lossed maybe i entered the ip wrong or its one of those loop traces idk it said ip so thats what i used in landroid regardless still got good 3g any tec want to fill the slots for me please thanks.

No4g4Me said:
im using a signal boost app thats from market. https://play.google.com/store/apps/details?id=com.freshnetwork
and its fixed my youtube streaming over 3g don't know why it takes an app to do whatever its doing for a signal im already supposed to have.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I didn't really notice an improvement with this app...
Sent from my SPH-D710 using XDA

it improved for a couple of hours then went back down.
Sent from my SPH-D710 using Tapatalk

im looking into traceroutes and flushing dns thier has to be something slowin it down. Google time
Sent from my SPH-D710 using Tapatalk

No signal

So my phone randomly dropped 3g signal, stopped texting, can't make calls. Idk what to do, I've tried ##scrtn# multiple times, it fails.
The phone number in settings is wrong too
Sent from my SPH-I710 using xda premium

If it just started randomly you may want to Check the Sprint Site, or Call them. To see if they are doing any work on the Towers in your area. The link below has a map you can check for work in your area. Just select your City, or enter the location you want to check.
https://network.sprint.com/MI/Lansing/

prboy1969 said:
If it just started randomly you may want to Check the Sprint Site, or Call them. To see if they are doing any work on the Towers in your area. The link below has a map you can check for work in your area. Just select your City, or enter the location you want to check.
https://network.sprint.com/MI/Lansing/
Click to expand...
Click to collapse
Nothing.
My mom's phone is working great, same device and carrier.
No issues on the maps.
And it's now around 16 hours in.
I've tried ##scrtn# this morning twice, nothing, it even lost my phone number and username in settings.
Meid seems good though.
Sent from my SPH-I710 using xda premium

What Rom ? Have you tried Flashing a different Rom ?

xblackvalorx said:
Nothing.
My mom's phone is working great, same device and carrier.
No issues on the maps.
And it's now around 16 hours in.
I've tried ##scrtn# this morning twice, nothing, it even lost my phone number and username in settings.
Meid seems good though.
Sent from my SPH-I710 using xda premium
Click to expand...
Click to collapse
When you say your dialing the reactivation code are you in fact dialing
##72786#??
Sent from the future via Tapatalk 4

I to am having the same problem, I woke up this morning and no signal, I haven't done anything to the phone so not sure why this happened, I'm stock rooted and when I use the dial code nothing happens, it just stays on the dial screen, any suggestions. It is raining in Boston so maybe that's why.
Stock Rooted SG3

Maybe you need to pay your cell phone bill
All kidding aside you dialed the code exactly as its written ##72786# no deviation. Because regardless off weather it should attempt to reactivate your phone to the network.
Sent from the future via Tapatalk 4

Thanks for replying with a joke.After about 2 hours of no service it started working. I was saying about the weather cuz it was raining like crazy around here so wasn't sure if it knocked out a cell tower or something but regardless it's working.
Stock Rooted SG3

bstangs1 said:
Thanks for replying with a joke.After about 2 hours of no service it started working. I was saying about the weather cuz it was raining like crazy around here so wasn't sure if it knocked out a cell tower or something but regardless it's working.
Stock Rooted SG3
Click to expand...
Click to collapse
Mine too just randomly started working again. And yes, scrtn.
Sent from my SPH-I710 using xda premium

Yeah that was pretty strange but I'm not gonna complain.
Stock Rooted SG3