Phone freezes while making or receiving calls - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hello,
I was wondering if someone could help me out. I am having issues since the past few days with making and receiving calls. The phone FREEZES while on a call, (there is no set time as to when this happens) and I have no choice but to take out the battery and put it back to restart the phone. It is becoming a quite a nuisance and was wondering if this was due to some application or something else I'm unaware of. I had a phone protector and I've taken it off since the past few days but it still freezes while on a call. FYI...I use the GO Dialer EX for the calls, have avast mobile security installed as a virus protection. I have *TheCollective* AoCP - CP5.3 installed with AOSP JELLYBEAN 4.2 Linux 3.0 Ktoonsez kernel.
Any help would be appreciated. This freezing is driving me insane...

harryrasul said:
Hello,
I was wondering if someone could help me out. I am having issues since the past few days with making and receiving calls. The phone FREEZES while on a call, (there is no set time as to when this happens) and I have no choice but to take out the battery and put it back to restart the phone. It is becoming a quite a nuisance and was wondering if this was due to some application or something else I'm unaware of. I had a phone protector and I've taken it off since the past few days but it still freezes while on a call. FYI...I use the GO Dialer EX for the calls, have avast mobile security installed as a virus protection. I have *TheCollective* AoCP - CP5.3 installed with AOSP JELLYBEAN 4.2 Linux 3.0 Ktoonsez kernel.
Any help would be appreciated. This freezing is driving me insane...
Click to expand...
Click to collapse
Such problems can be something hardware. I had a similar issue with my old cell phone, freeze for 10-15 seconds maybe, and then reboot. There was an error in the Sd-card. My suggest is to use some app for check/scan your sd cards for errors. If your sd card is corrupted for some reason, or has some files corrupted, read or write from it can produce unpredictable results, like a freeze.

Yeah, could be any number of things, including a corrupted file on your SD. You can check for errors on your SD by following these steps:
http://www.ehow.com/how_8748172_check-integrity-android-sd-card.html#page=0
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I thinks it probably your under clock or overclock try messing with your CPU speeds
Sent from my SAMSUNG-SGH-I747 using xda premium

Thanks folks for your suggestions. I have used the avast internet security app to scan the apps as well as the SD card and it hasn't found anything wrong. I did a fresh install of a new ROM today (AOKP) and it did the same thing today. While making calls it was freezing up at random times. I did try one though, which is use the PHONE icon as opposed to using the GO Dialer EX and it didn't hang but I may have to try that several times to come to come to any conclusion.
Would formatting everything and doing a fresh install fix it?

harryrasul said:
Thanks folks for your suggestions. I have used the avast internet security app to scan the apps as well as the SD card and it hasn't found anything wrong. I did a fresh install of a new ROM today (AOKP) and it did the same thing today. While making calls it was freezing up at random times. I did try one though, which is use the PHONE icon as opposed to using the GO Dialer EX and it didn't hang but I may have to try that several times to come to come to any conclusion.
Would formatting everything and doing a fresh install fix it?
Click to expand...
Click to collapse
so you're saying that when you use the included android dialer you have no issues? so we can conclude that go dialer is the culprit?
---------- Post added at 11:29 AM ---------- Previous post was at 11:27 AM ----------
and formatting everything might fix things. if you're going to make the effort, i'd wipe data, cache, dalvik, format /system, flash rom/gapps, wipe data and cache again.
its also common to have issues when not coming from stock when you flash an aosp-based rom

I am having the same issue. Phone freezes sometimes during calls. I can finish the call, but then the phone is frozen, I have to take the battery out or wait for phone to restart after a while...Also, sometimes looks like proximity sensor doesn't work, as it doesnt turn on screen in call when I remove phone from ear.
Alcatel X'Pop, Stock Android 4.1.1, exdialler installed(not go dialler)

Same issue here on a GS4 with latest CM11 nightly and no custom dialer. Been having the issue for a couple of months. I've tried different ROMs including back to stock with the same issue. I though perhaps it was a defective proximity sensor but several appss show the sensor working correctly. Open to any ideas!

Related

[Q]random reboots on my xperia play

Guys I've been having random reboot issues lately and i can't figured out what is actually happening. Sometimes it just reboots itself, randomly every time.
I thought flash another rom or kernel would solve the issue but it doesn't seems to work, any ideas?
I'm currently on DFR3.0.5 rom and DF kernel.
Are you overclocking and/or undervolting?
not really, i only overclock when i play certain games, otherwise i'll set it back to normal.
Is this question sounds stupid? It seems that nobody else would bother to reply it?
i have it some times like every 6weeks believe it or not its currently on stock, but that's made no difference had it happen on custom Rom's also and its allways at about 5 am just sitting there rebooting over and over. not sure if that's what you are getting?
it just sometimes rebooting itself, so i have no idea how and why
Try reflashing back to stock and don't change ANYTHING. Install your programs or whatever, but don't root it or any major system changes.
Use it for a while and see if it reboots. If it doesn't, you did something to it, overclocking/volting, and you need to figure it out.
If it keeps doing it, I hope it's under warrenty. But it also could be the battery.
Hardware isse
I have had 2 XP's and both returned as they randomly rebooted. When I called Dial-a-Phone(UK) to enquire they put me through to their support department. I had to do a factory reset, then install an update from Sony's website and try it out. Still did not work so they said it is a hardware issue. Fortunately I returned mine withing 28 days so got an instant replacement. Pity the second one did the same. I have returned that too and am awaiting my 3rd phone(what can I say, I love the phone). If this one does the same thing I will be moving though cannot be without a reliable phone at the moment(expecting baby) I hope you are covered by the warranty. Good luck.
Annoying as f*** I know mine are fairly rare they were more often when I was all stock two things that reduce it are an apkiller and everyday reboot
Sent from my R800a using XDA App
I reflashed my df rom and never overclock it.....(since i didn't play asphalt nowadays)....it seems like the probs has been fixed, or maybe not happening yet
Mines been rebooting randomly for the last three days now. In fact it just rebooted while I as reading this.
Sometimes tends to happen when I slide in or out the keyboard. It's breaking my heart as I love this phone :-(
brought to you by the XDA app on my badass Android toy
Growling Clover said:
Mines been rebooting randomly for the last three days now. In fact it just rebooted while I as reading this.
Sometimes tends to happen when I slide in or out the keyboard. It's breaking my heart as I love this phone :-(
brought to you by the XDA app on my badass Android toy
Click to expand...
Click to collapse
If you have tried to repair the phone software via PC Companion and not installed any third party app's and it still reboots it needs to be checked at a repair center.
Contact your local support team for info about repair centers.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
I have had the same problem, but my phone is only rebooting during games(especially HD games). Almost everytime I play Shadow Guardian HD, Backstab HD, or NBA Jam. I never have problems with FPSE and psx games. I am using DOOMkernel v. 11 and I OverClock to 1.14 or 1.21 max and 249 min when I am ready to start up my games. I am also using supercharger V.6 on 512 hp. Should I be overclocking at a higher voltage to stop reboots?
I started getting random reboots under .62. And hooking it up to logcat I was getting ANR errors from a ton of background 3rd party apps.
I think my issue was related to moving from Link2SD to App2SD. I forced all my apps to .android_secure and I think there was one app that didn't play nice. Anyhoo, restored back to .42 and my sd-ext and it works like it did.
3rd one going nuts!!!
An update to my previous posts. Received my third one late last week and have been really using it to make sure it does not randomly reboot. No problem there I am happy to say. The problem I had a day or so ago, is that when I was typing a text message fast, my screen went bonkers and started typing by itself. It then opened my phone app and selected a contact to call, it then opened and closed some apps and closed them. I pressed the home screen but nothing, so powered down and booted it up again. It just carried on going crazy so powered down again and took the battery out, the sim card and also the SD card too. This seems to have "fixed" it for now as I have not been able to replicate the problem. Anyone else had this issue?
FYI - I have been playing Asphalt 6 HD with absolutely no problems at all, as well as a couple of other games.
I think i just had a reboot yesterday night by itself...the reason i know it is the application will kinda er....reset it's position in drawers, some apps shortcuts disappears from my home and so on.....
just when i thought my problem has solved.........
I think it was batter
Masters2150 said:
Try reflashing back to stock and don't change ANYTHING. Install your programs or whatever, but don't root it or any major system changes.
Use it for a while and see if it reboots. If it doesn't, you did something to it, overclocking/volting, and you need to figure it out.
If it keeps doing it, I hope it's under warrenty. But it also could be the battery.
Click to expand...
Click to collapse
I also got this problem after changing with china battery. But when using an original battery it was ok. I buy extra for gaming. But now my original battery already missing. Hadoii...
To determine if your phone rebooted overnight, you can install "Android Terminal Emulator" from the Play Store and run the command "uptime", it tells you how much time has passed since the last boot
Or find an app that tells you that...
Sent from my R800i using XDA
xperia play reboots
DesmondH2O said:
Guys I've been having random reboot issues lately and i can't figured out what is actually happening. Sometimes it just reboots itself, randomly every time.
I thought flash another rom or kernel would solve the issue but it doesn't seems to work, any ideas?
I'm currently on DFR3.0.5 rom and DF kernel.
Click to expand...
Click to collapse
I too was having the same issue I had flashed various roms and kernals but no luck I then flashed GB 2.2.3 uk generic here is the link http://forum.xda-developers.com/showthread.php?t=2184897

EVERY app, stock or not, continiously resets(closes and reopens).

Ive sort of tried to search this one (How do I search JUST the Epic 4g section of XDA??) and found no one describing this problem the way I do...
This is my second time having this issue, and the fix for it last time was a pain in the ass, so id like a new fix-
Every app, every aspect of my phone, continuously resets/reloads. This is most noticeable with Hancent SMS, as it saves a message as a draft when you close out of the app... Well, right now, ill be typing and "message saved as draft" will constantly pop up at the bottom of the screen (about once every 2 seconds), and the phone will lag and it will erase 1 or two characters(making me look like I cant type :silly: ).
If this was the only problem, maybe I could live with it, but it affects everything. Launcher Pro randomly/continuously resets. The notification bar often resets while trying to pull it down. The phone app will close or freeze as soon as I start receiving a call. Sometimes it'll play my ringtone without a way for me to answer, other times I never knew I missed a call unless they leave a voice mail... And sometimes its worse than others, sometimes its fine for an hour, then something goes stupid and even a reboot doesn't help. For instance, right now, it was happy. I launched aLogcat to check it out and now the screen orientation REFUSES to stay one way. Even setting the phone down, it switches directions every few seconds, which makes aLogcat reload and therefor its unusable.
I haven't mentioned what im running because Ive had this exact same issue on a totally different rom, almost a year ago, but im running-
build - SleeperROM_3.0.0_FC09
kernal - 2.6.35.7-Shadow-FC09_v1.0
baseband - S700.0.5s.FC09
firmware - 2.3.6
Ive had this happen on EB13 on the EpicExperience ROM too.
SOO, if anyone has advice on how to fix this, id be extremely interested.
On the other hand, last time I had this issue I was convinced it was a corrupt piece of memory somewhere early in the OS, something I corrupt during install, and I went ahead and reflashed and wiped and reflashed and wiped and returned to stock and etc. etc. etc... and that seemed to work... actually, I dont know exactly what part of the process fixed it, thats why I do not want to repeat it unless I have to... BUT, if someone would like to explain/point me in the right direction. I'd like to know how to DELETE AS MUCH AS POSSIBLE and FLASH as CLEAN as possible. (that is, if no one else knows of a fix for my problem)
thanks all!
Err, well only thing I can think of is a truly clean install using Odin. This means do not restore any data from backups. Then slowly begin installing applications 1-by-1 through the play store website (for speed sake) to see if your issue creeps up again.
It also couldn't hurt to format your SD card too. Corrupt data on the SD card can cause some wonky things at times.
get another device...i hope u have the equipment protection plan
Thanks for the advice guys OFF TO THE ODIN MACHINE! haha.

ROM issue or Phone issue?

Before I start with this, please forgive me if I have touched on something that has already been covered, but this is driving me crazy.
As of recent, I have noticed my phone is locking up while I am on a call. Kind of intermittent, so it has been hard for me to track down the source, but so far this is how it is working:
When I am on a call, I will pull the phone from away from my face and will notice it is locked up. It will freeze on the call screen itself, but I am still able to talk to the person on the line for about 10-20 seconds and then it kills the conversation. The only fix is to pull the battery and reboot.
At first I read somewhere this happened to others on the ROM I was currently using (Build 3 of Slimbean). To fix I figured I would revert to a build 2 version, but still had the issue sometimes. Flashed tasks AOKP and it was still doing it (seemed more frequent actually). Currently I am downloading a TW ROM and will be testing that as well.
At this point, I am pretty sure this is ROM related as it is only locking up when I am on a call (maybe 50% of the time and at different times)and it would be odd for hardware to be the cause of it. Just seems weird to me.
Before it is mentioned, I am using TWRP and never do dirty flashes. For testing purposes, I have been wiping cache, dalvik, factory reset, format system and formatting data. Never had this issue before and I dont recall having it before most AOSP roms updated to 3.4.
gaveup said:
Before I start with this, please forgive me if I have touched on something that has already been covered, but this is driving me crazy.
As of recent, I have noticed my phone is locking up while I am on a call. Kind of intermittent, so it has been hard for me to track down the source, but so far this is how it is working:
When I am on a call, I will pull the phone from away from my face and will notice it is locked up. It will freeze on the call screen itself, but I am still able to talk to the person on the line for about 10-20 seconds and then it kills the conversation. The only fix is to pull the battery and reboot.
At first I read somewhere this happened to others on the ROM I was currently using (Build 3 of Slimbean). To fix I figured I would revert to a build 2 version, but still had the issue sometimes. Flashed tasks AOKP and it was still doing it (seemed more frequent actually). Currently I am downloading a TW ROM and will be testing that as well.
At this point, I am pretty sure this is ROM related as it is only locking up when I am on a call (maybe 50% of the time and at different times)and it would be odd for hardware to be the cause of it. Just seems weird to me.
Before it is mentioned, I am using TWRP and never do dirty flashes. For testing purposes, I have been wiping cache, dalvik, factory reset, format system and formatting data. Never had this issue before and I dont recall having it before most AOSP roms updated to 3.4.
Click to expand...
Click to collapse
It's quite possible that your phone isn't handling the 3.4 kernel very well. Although, did you try Task's last update (4/9)? I haven't had lockups on the last couple builds.
But if you keep getting them, revert back to a 3.0 kernel/ROM build until 3.4 is more stable.

[Q] process com.android.phone not responding..

im currenty using liteROM 0.9.0 first 3 days work fine, but after i found this problem.. can anyone help me..
+1.
My phone.android repeatedly shut down in Gingerbread. Only fix i could find was upgrading to ICS.
when arldft
Hmmm.... that is weird, i´m also using LiteRom 0.9, never had that issue, first time i flashed the custom rom i did see that message a couple of times, but no big deal just reeboot and no probs. after that though i decided to install the rom from scratch, never had an issue with it since. only problem ive had is the toggle for gps sattelites and mobile connection giving me some issues, nothing a reeboot cant resolve.
my advice would be to backup all your info & apps and start from scratch. or boot to CWM and fox permissions.
hope i helped
I had similar issues with GB. I was using the latest Osimood rom. Upon receiving a call, my phone screen would go blank (the way it normally does when switching to a call) but then it would freeze. The ringtone would not ring and after a few seconds of this, the phone would go back to the last app and the network signals would be gone. After a few more seconds, the network signals would be back. The same thing would happen if I received another call. The only fix was to reboot the phone.
The annoying part was that there would be NO way for me to tell who was calling me since I would never see their name and no entry would be made in the phone log. I didn't have any success with treating that problem. While it didn't happen very often, the few times it did would be very annoying since I'd often find out several hours later that I had missed an important call.
I've just switched to Pacman rom today in the hopes that this was a rom issue and will be gone now. Let's see.

Performance issue after CM nightlies updates.

Hi all!
I'm running CM11 24.06 nightly, along with Devil3 kernel on my n7100.
I've recently updated from 06.06 nightly (I believe), which was a fresh install (full wipe, no updates before), but I have had this issue before already. I think it starts to happen after I perform an update to the newest nightly. Rolling back to previous one doesn't help - another full wipe and fresh install is required to fix this or at least I didn't find a solution.
So, what's the issue? There are four issues that, to me, are connected:
1. Waking up - I'm experiencing serious lag when waking up the device. Sometimes the device doesn't want to wake up for half a minute, sometimes it doesn't wake up at all and it requires me to restart it by holding the power button
2. Lag after unlocking - Most of the time though, when device is actually successfully woken up and I want to fe. go straight to SMS app from lock screen and type something immediately, phone freezes for a second and when I'm able to type (touchscreen reacts, letter-press animation plays) - the letters aren't appearing. Sometimes it takes a while after I can type, sometimes I have to close the app. I've tried different SMS apps, deleting big conversations, different keyboard apps (I'm using SwiftKey, but stock app is the same - this one actually remembers what I type, recommends me something, but when I tap to use the recommendation, nothing is being typed into the text box) and some other things.
3. Application start up time and white status bar - Apps are starting to drop in performance as well. For example, when I run, let's say Play Store, the status bar on top of the screen is flashing white and it takes a bit longer to be able to use them (just like the SMS app).
4. % battery usage of certain (unexpected?) apps - Most battery hunger process is Android System. I've reset battery stats, for the last 1h and 45min used phone to type 2-3 messages, and it's usage is @27%, whereas 2nd process is screen with 18% and 3rd is Android OS with 11%.
Restarting the device seems to temporarily fix first three issues. They start to come back as soon as I start using the device, like opening apps, etc.
As I said before, it all happens after performing an update. Maybe I'm doing something wrong? I usually flash the update, restart device, go to recovery, flash kernel and restart. Since the issue happened again, I've tried to flash the new nightly and kernel together before, it didn't help. Clearing cache/dalvik is not helping (before, after).
I don't have any backups made (I know, I should've made one), so, I guess I'll prolly end up performing a full wipe again. But does anyone have some ideas what may be causing this? So I can prevent this for good next time, hopefully.
Ksenios said:
Hi all!
I'm running CM11 24.06 nightly, along with Devil3 kernel on my n7100.
I've recently updated from 06.06 nightly (I believe), which was a fresh install (full wipe, no updates before), but I have had this issue before already. I think it starts to happen after I perform an update to the newest nightly. Rolling back to previous one doesn't help - another full wipe and fresh install is required to fix this or at least I didn't find a solution.
So, what's the issue? There are four issues that, to me, are connected:
1. Waking up - I'm experiencing serious lag when waking up the device. Sometimes the device doesn't want to wake up for half a minute, sometimes it doesn't wake up at all and it requires me to restart it by holding the power button
2. Lag after unlocking - Most of the time though, when device is actually successfully woken up and I want to fe. go straight to SMS app from lock screen and type something immediately, phone freezes for a second and when I'm able to type (touchscreen reacts, letter-press animation plays) - the letters aren't appearing. Sometimes it takes a while after I can type, sometimes I have to close the app. I've tried different SMS apps, deleting big conversations, different keyboard apps (I'm using SwiftKey, but stock app is the same - this one actually remembers what I type, recommends me something, but when I tap to use the recommendation, nothing is being typed into the text box) and some other things.
3. Application start up time and white status bar - Apps are starting to drop in performance as well. For example, when I run, let's say Play Store, the status bar on top of the screen is flashing white and it takes a bit longer to be able to use them (just like the SMS app).
4. % battery usage of certain (unexpected?) apps - Most battery hunger process is Android System. I've reset battery stats, for the last 1h and 45min used phone to type 2-3 messages, and it's usage is @27%, whereas 2nd process is screen with 18% and 3rd is Android OS with 11%.
Restarting the device seems to temporarily fix first three issues. They start to come back as soon as I start using the device, like opening apps, etc.
As I said before, it all happens after performing an update. Maybe I'm doing something wrong? I usually flash the update, restart device, go to recovery, flash kernel and restart. Since the issue happened again, I've tried to flash the new nightly and kernel together before, it didn't help. Clearing cache/dalvik is not helping (before, after).
I don't have any backups made (I know, I should've made one), so, I guess I'll prolly end up performing a full wipe again. But does anyone have some ideas what may be causing this? So I can prevent this for good next time, hopefully.
Click to expand...
Click to collapse
i think this kernel issue..mybe u should stay with stock cm kernel..
Sent from my GT-N7100 using Tapatalk
Azhery said:
i think this kernel issue..mybe u should stay with stock cm kernel..
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Well, like I said, everything is working fine after a fresh install (with full wipe prior to it), is it possible for kernel to cause that after a nightly update?
Ksenios said:
Well, like I said, everything is working fine after a fresh install (with full wipe prior to it), is it possible for kernel to cause that after a nightly update?
Click to expand...
Click to collapse
mybe problem on nightly..do you hve try other cm based rom?
Sent from my GT-N7100 using Tapatalk
Azhery said:
mybe problem on nightly..do you hve try other cm based rom?
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Some time ago I had OmniRom and after few OTAs I actually started noticing similar issue if I recall correctly (that was the reason for me to switch back to CM).
mybe u try..full wipe..wipe data..wipe cache..wipe system..wipe internal storage..
Sent from my GT-N7100 using Tapatalk
But that's the point, I'll probably end up doing it since restarting my phone every 30-60 minutes is out of the question. But, then what? every few nightly/snapshot I'm gonna perform a full wipe?
Ksenios said:
But that's the point, I'll probably end up doing it since restarting my phone every 30-60 minutes is out of the question. But, then what? every few nightly/snapshot I'm gonna perform a full wipe?
Click to expand...
Click to collapse
mybe u can try other rom like cyanogenmodx..bcause i nver had this issue..
Sent from my GT-N7100 using Tapatalk
I was actually thinking about it, but as I said, when I used OmniRom few months ago, I recall that I had similar issues. Nevertheless thank you for your insight. Anyone have any slightest idea what might be causing such behavior?
I seem to have fixed the issue. Turns out the culprit was Business Calendar - Business Tasks to be more precise. I unistalled both and so far didn't experience those wake up lags.

Categories

Resources