[Q] Xperia Play Hardware - Xperia Play Q&A, Help & Troubleshooting

Hello,
Recently my phone get stuck a lot, when i am chatting via whatsapp for 5 min,
I am getting an the error messege that we all know ("[Force close] [Wait]"),
and the notifications bar disappear,
and then the only thing i can do is to lock and unlock him,
and if i want to do something, i have to reboot him.
i have tried lots of ROMs, and it's still kept happening.
so i think that thi is a hardware problem.
currently i know nothing about the phone hardware, there is anything that i can do alone, or buy new hardware and install it by my self ?
or i should send it for fix by professionals?
thanks

Anyone ?
Sent from my R800i using Tapatalk 2

Try flashing stock ftf then you'll know for sure if its a software issue brcause that should solve any software issues
Sent from my r800x using xda developers app

It's a hardware problem.
should i buy new hardware and replace it by my self ?

kingston951 said:
It's a hardware problem.
should i buy new hardware and replace it by my self ?
Click to expand...
Click to collapse
It's probably cheaper, but if you mess it up, you're screwed.

Have you tried different kernels? Maybe start with Dommkernel for GB which is know to be very stable.
Still sounds like its more likely to be a software issue.
If not then i am not sure what you need to replace or if there are any replacement-parts for it.

I am currently using DooMKerneL and AuroraPlay.
yesterday, i have locked the phone, and i tried to power on the screen and the screen, was off for an hour and half, so i am pretty sure it's a hardware problem.
the issue is that i dont know what part of the hardware i need to replace.
my thoughts it may be the power button and the CPU or chipset,
are they easy to replace and where i can buy them or even better parts that will upgrade the perfomance of the phone ?
i have tried to flash the stock rom via fllashtool, and the problem with the screen kept happening.
can someone tell me what is the problem and how i can solve it ?
Thanks for trying helping me

I wouldn't waste your money on a power button, that's not the problem. Also, I don't really think you can upgrade the phone. It'd require other drivers & stuff. You can find parts here. Got the link in this thread.
There might be a guide here.

Related

[Q] Touchscreen stops working

Hi,
sometimes the touchscreen of my defy stops working (but the phone is not frozen)
and the only way to fix it is to lock/unlock the screen...
does anyone have the same problem (and can help me)?
thanks
P.S
i've had the problem both with stock rom (2.2) and with cyanogenmod rc 1.5
When this happens, do the 4 buttons below your display still give you haptic feedback (little vibration) or do they react not at all?
Also, does this only happen when there's the normal launcher/standby screen active or when there's an other app active too ?
Did you undervolt ?
Edit: Also, this seems to be a hardware problem which seems to be well known in a certain German android forum but I cannot find much about it in here. In short, the digitizer unit seems to be broken for some people and locking/unlocking helps because it disconnects and connects power for the digitizer. The people there fixed the problem by replacing the digitizer (which isn't easy at all!).
It would be nice to have someone from XDA who had this problem before too, to confirm this problem!
First of all, thank you for the answer
When I have the problem, 4 buttons stop working too.
It usually happens after a period of stand-by, i don't undervolt or have some other application running than the launcher (ADWlauncher).
I bought the phone one week ago, if it is an HW problem, i can't repair it by myself...
I'd recommend to wait and see whether xda has other suggestions for you and if not, just check the Motorola hotline and ask whether they know something and if they do change it for free.
Also, what you describe fits perfectly to what I've read elsewhere (don't know whether I'm allowed to post a link here or if it were useful at all because it is in German). So it sounds like your digitizer could really be defect.
ok, even if i hope to solve the problem by myself...
News: They've changed the touch screen, but the problem is still present...
Can it be a sw problem??
Keep sending it back, they will replace it in the end.
Sent from my MB525 using Tapatalk
the whole phone?
Yes, the whole phone. They have two year warranties, but don't put up or make do, you should have a phone that works right
Sent from my MB525 using Tapatalk
I use to get that problem on stock and some versions of CM.
Was definitely a software problem for me, havent had that problem since I'm on nightlies.
I wonder when it happens ,are you charging?
nameite said:
I use to get that problem on stock and some versions of CM.
Was definitely a software problem for me, havent had that problem since I'm on nightlies.
Click to expand...
Click to collapse
What nightly version are you using?
The problem happens even if i'm not charging...

[Q] Soft Buttons not working :(

Hi, after making a dumb mistake and posting in another forum, I still couldn't find an answer here. My soft buttons dont respond at all when pressed. This sucks cuz if i click an app or a message, I have to completely restart my phone to do anything else on it. I have tried hard resetting it and no change. It did seem to happen when it was recently updated to ICS but who knows, it could be a coincidence. Anyway, is there a work around or a way to fix it that you guys can point me to. I'd really rather not send it off to Samsung to get it fixed, only as a last resort. It sucks cuz it was a great phone before that. Also I have never rooted it or flashed any ROMS to it.
If u rooted that could help you solve the problem, thats if you dont want to send ur phone or it might be a hardware problem,
Sent From My Galaxia with ICS
I was thinking about that, as I have rooted other phones before, but this one seemed to be everything I wanted so I didn't feel the need too. But if it doesn't fix the problem, and I had sent it in, they wouldn't fix it right because I did mess with it this way?

[Q] Screen does not turning off during a call

Hello everybody,
my girlfriend have an a Sony xperia s and for awhile when she having a phone call
and put the phone against her ear the screen does not turning off the buttons are been pressed
by her cheek, this causes a lot of embarrassment when the call is disconnected in the middle of an important call,
most of the time the button just pressed and the other side just hearing an annoying tone.
this is annoying and i don't know how to help her with that.
is there any good solution for this problem?
i tried to look for this problem in the search engine of this forum
and all i found was the same problem but in HTC phone that runs Windows Mobile, that didn't helping me...
thanks for anyone who can help me with that...
Try rebooting/resetting.
If problem persists then the proximity sensor may be faulty. Take it to Sony, coz it's a hardware problem.
Sent from my LT26i using xda app-developers app
bluechelsea said:
Try rebooting/resetting.
If problem persists then the proximity sensor may be faulty. Take it to Sony, coz it's a hardware problem.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
Thank's i'll try it and come back with an answer if it works or not...
hope that is not an hardware issue..
update:
reboot didn't solve the problem
Did it work before?
Sent from my Xperia S using Tapatalk 2
Ben36 said:
Did it work before?
Sent from my Xperia S using Tapatalk 2
Click to expand...
Click to collapse
Yes it is worked before, i don't know what happened that caused this...
Whiplash83 said:
Yes it is worked before, i don't know what happened that caused this...
Click to expand...
Click to collapse
Perhaps her phone is dirty, so the sensor won't work.. You know women, they don't care about technology.
Clean the screen left next to the Sony logo real good
My first opinion is hardware issue. It can be said that the proximity sensor is faulty. My second one is software. maybe she install a program that uses or control the proxomity switch that causes it to malfunction having a conflict with other programs. My third is that, as early as possible if its hardware issue, go now to sony service center for them to figure it out, use your warranty card, that may cause no additional problem right? Smile!
You could try re flash the firmware with flashtool
Sent from my Xperia S using Tapatalk 2
ShabNador said:
Perhaps her phone is dirty, so the sensor won't work.. You know women, they don't care about technology.
Clean the screen left next to the Sony logo real good
Click to expand...
Click to collapse
she taking care of her phone more then anybody i know...
the phone is completely clean and safe, so most probably is it's something else.
Jugen27 said:
My first opinion is hardware issue. It can be said that the proximity sensor is faulty. My second one is software. maybe she install a program that uses or control the proxomity switch that causes it to malfunction having a conflict with other programs. My third is that, as early as possible if its hardware issue, go now to sony service center for them to figure it out, use your warranty card, that may cause no additional problem right? Smile!
Click to expand...
Click to collapse
i think that maybe it is an hardware issue,
she don't installing any application just by her self, and she don't have many apps.
i know almost every app on her phone (cause i have them also on my SGS4) and i don't think that the apps are the problem.
but i will look for an app problem anyway just to be sure before using the warranty.
thank you guys...
UPDATE:
i've checked the phone sensor with the new app cpu-z and the app shows that the sensor is working and identifying my hand
when i covering it.
but still there is the problem that the screen does not turn off when she's holding the phone against her ear,
i've watched while she's talking in the phone and she's holding it as it should be.
but as i see the problem is not happening in every phone call but it is happening a lot.
any idea how to solve this problem?

I747m screen problem...please help!

Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app
felcom said:
Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
BWolf56 said:
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
Click to expand...
Click to collapse
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
felcom said:
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
Click to expand...
Click to collapse
Sounds indeed like software issue. I'm not so sure what would cause it on stock rogers though.
Either way, you can find the stock ROM on sammobile.com or on this thread: http://forum.xda-developers.com/showthread.php?t=1822308
You'll need Odin to flash it. (It doesn't trigger the flash counter)
felcom said:
Phone is out of warranty so no go there....
Click to expand...
Click to collapse
Did you buy your phone with a credit card? Some cc's have warranty built in. Mine doubles what the manufacturer offers.
Thanks for the link. I will try it tonight and post the results. Really hoping it works.
Sent from my SGH-I747M using xda app-developers app
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
Sent from my SGH-I747M using xda app-developers app
felcom said:
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
BWolf56 said:
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
Click to expand...
Click to collapse
Thanks. I might try it. Dont think I have too much to lose at this point. I always try and keep my phones nice so that when I get a new one I can sell the old one for good money to help offset the cost. This really messes with that system as the phone isn't worth much now...just bought an extended battery too...was planning to keep it for at least another 6 months.
Sent from my SGH-I747M using xda app-developers app
So just a quick update. For no apparent reason the phone started working fine again. It now turns on and off just fine. I'm not going to mess around with it anymore. That's really bizzare. I'll give it a couple days and will report back if it continuous to work fine or if the problem comes back. Thanks for the input.
Sent from my SGH-I747M using xda app-developers app

Xperia M touchscreen stops responding randomly

Hi, Im new to the forum but used roms for another device in the past.
I wasnt able to find information regarding to this trough days, my phone touchscreen stops working randomly on stock rom [15.1.c.1.17], have anyone had this problem? Is it sw or hw related?
Thanks, phone is awesome when the ts works but this is driving me crazy... thanks
If you haven't modify the software then it must be hardware related.
What modifications did you do? Did it have the problem from the start(when you bought it)?
matroxtube said:
Hi, Im new to the forum but used roms for another device in the past.
I wasnt able to find information regarding to this trough days, my phone touchscreen stops working randomly on stock rom [15.1.c.1.17], have anyone had this problem? Is it sw or hw related?
Thanks, phone is awesome when the ts works but this is driving me crazy... thanks
Click to expand...
Click to collapse
If it doesn't happen under specific conditions (for instance, while playing the game, or during the call), it is most likely hardware related, my best bet is that screen digitizer is either faulty or not connected properly to the motherboard. Have you dropped/spilled something on your phone? If not, you should return your phone for a warranty repair.
Its randomly occuring, its fixed after reboot or it will work itself again after a while, sometimes a couple of minutes others a couple hours, phone is new, bough on jan 17. Havent dropped it or spilled anything on it... problem is I updated from stock rom from the provider to an official by sony and dont have a backup of it :/.
Update to the newest version ends in 2.8 that's the newest one see if that helps
Sent from my C1905 using xda premium
dunc4n88 said:
Update to the newest version ends in 2.8 that's the newest one see if that helps
Sent from my C1905 using xda premium
Click to expand...
Click to collapse
Did that yesterday... worked for a while, almost for a full day, then dissaster happens again
Loos like it might by the digitizer at fault I would get it into a Sony shop for them to check it
Sent from my C1905 using xda premium
apparently is a physical problem... will have to left phone up to 10 day in service :/
thanks for the fast replies

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