Hi, after making a dumb mistake and posting in another forum, I still couldn't find an answer here. My soft buttons dont respond at all when pressed. This sucks cuz if i click an app or a message, I have to completely restart my phone to do anything else on it. I have tried hard resetting it and no change. It did seem to happen when it was recently updated to ICS but who knows, it could be a coincidence. Anyway, is there a work around or a way to fix it that you guys can point me to. I'd really rather not send it off to Samsung to get it fixed, only as a last resort. It sucks cuz it was a great phone before that. Also I have never rooted it or flashed any ROMS to it.
If u rooted that could help you solve the problem, thats if you dont want to send ur phone or it might be a hardware problem,
Sent From My Galaxia with ICS
I was thinking about that, as I have rooted other phones before, but this one seemed to be everything I wanted so I didn't feel the need too. But if it doesn't fix the problem, and I had sent it in, they wouldn't fix it right because I did mess with it this way?
Related
hey watsup everyone,
the weirdest thing is up with my phone.. it takes a while to boot up and my touchscreen dont work, my trackpad dont work, but i can click it. it always takes me to the new setup screen with the themes and all that.. i think it might be missing files because its not rooted..
can somebody please help me? ive tried everything and searched everywhere, but its not working.. some help will really be appreciated,, this phones still fresh with the factory protector on it in goood shape.
also, when it boots up with memory card, it says "Sorry! Process system is not responding. Force close Wait ",,
i can also move around using the tab to move, but down to the left,, and if i click the trackpad or enter, it "clicks" it...
Pleeaasse somebody helpp!!
Thankss again!!
drzm0st1ll3st
there is a separate section for the MT3G Slide
Ohk, sorry,
Can a mod please move this to the correct section, and/or can somebody help me with this?
Thanks again in advanced!!
Moving to Slide.
Sounds like hardware issues (maybe with the ribbon cable from the top screen to the bottom keyboard).
Call tmobile and get it replaced, it's still under warranty (unless your water stickers are pink).
drzm0st1ll3st said:
hey watsup everyone,
the weirdest thing is up with my phone.. it takes a while to boot up and my touchscreen dont work, my trackpad dont work, but i can click it. it always takes me to the new setup screen with the themes and all that.. i think it might be missing files because its not rooted..
can somebody please help me? ive tried everything and searched everywhere, but its not working.. some help will really be appreciated,, this phones still fresh with the factory protector on it in goood shape.
also, when it boots up with memory card, it says "Sorry! Process system is not responding. Force close Wait ",,
i can also move around using the tab to move, but down to the left,, and if i click the trackpad or enter, it "clicks" it...
Pleeaasse somebody helpp!!
Thankss again!!
drzm0st1ll3st
Click to expand...
Click to collapse
ratchetrizzo said:
Sounds like hardware issues (maybe with the ribbon cable from the top screen to the bottom keyboard).
Call tmobile and get it replaced, it's still under warranty (unless your water stickers are pink).
Click to expand...
Click to collapse
It could be that, or it could be a simple software issue. He could try rooting the phone and flashing cm6 or cr_mod or something, it could be system file corruption, but I guess if he's unrooted and under warranty why not just get it replaced, it'd be less work
I think its more software than hardware.. here's the thing. I bought it from some guy from craigslist.. it DID work but a while after it started doing this.. I'm using a g2 on a family plan.. ccan I still call tmobile n tell em my phone isn't working and will they send me a new one even though I did not buy it from them?
drzm0st1ll3st said:
I think its more software than hardware.. here's the thing. I bought it from some guy from craigslist.. it DID work but a while after it started doing this.. I'm using a g2 on a family plan.. ccan I still call tmobile n tell em my phone isn't working and will they send me a new one even though I did not buy it from them?
Click to expand...
Click to collapse
Doubtful since you didn't buy the phone from them. If you want to remain stock, I would root and then flash the slide stock nandroid backup (there's a thread with the file, just type that in the search bar). That *should* fix it if it's a software issue.
*After flashing the stock nandroid backup you'll be unrooted again. It will be like it was the first time it was booted.
I wanted to get the opinion of the devs who make all of the ROMS for this device. Below is my experience and my theory:
I have had the phantom soft key issue on every incarnation of the GSII software. I un rooted and went all the way back to the beginning. I used each rom version till the issue occurred, then I let the phone update to the next ROM version and repeated the process. Every single un rooted update had the same issue and then every single Rooted ROM all ROMS for the ET4G were tried and the issue occurred.
Strange part is it came out of nowhere. I have had and have been flashing for an entire year without issue and one day all of a sudden... BOOM. I don't think it is as simple as the signal issue. I think it has to do with flashing as well. Unless this is happening to someone who has never rooted their device, I think something in the roms we flash trigger the issue which is related to signal.
Has anyone known anyone who has never rooted their device and has had the issue? By the way, the store gave me a brand new factory OEM screen and the issue still occurs.
Gorguts said:
I wanted to get the opinion of the devs who make all of the ROMS for this device. Below is my experience and my theory:
I have had the phantom soft key issue on every incarnation of the GSII software. I un rooted and went all the way back to the beginning. I used each rom version till the issue occurred, then I let the phone update to the next ROM version and repeated the process. Every single un rooted update had the same issue and then every single Rooted ROM all ROMS for the ET4G were tried and the issue occurred.
Strange part is it came out of nowhere. I have had and have been flashing for an entire year without issue and one day all of a sudden... BOOM. I don't think it is as simple as the signal issue. I think it has to do with flashing as well. Unless this is happening to someone who has never rooted their device, I think something in the roms we flash trigger the issue which is related to signal.
Has anyone known anyone who has never rooted their device and has had the issue? By the way, the store gave me a brand new factory OEM screen and the issue still occurs.
Click to expand...
Click to collapse
I had the issue straight out of the box when we still had gingerbread. I hardly get it anymore besides on occasion
Sent from my SPH-D710 using Tapatalk 2
Elw00d said:
I had the issue straight out of the box when we still had gingerbread. I hardly get it anymore besides on occasion
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Right outta the box before rooting it?
I personally think its hardware related with, either over time the screen moving and the heating up of the device causing phantom button presses... this only recently started happening to me and after i wipe screen with cloth while its turned off it goes away. for awhile... idk haha
I disabled the hardware capacitive keys and use the software on screen buttons. Problem solved
Sent from my SPH-D710 using xda premium
As said above, I had this issue on Gingerbread..out the box, no root. It'd press menu by itself lol, always gave me WTF moments. I'm on ICS now, and no problems at all.
Crazy, ok. Well I got the answers I was looking for. Thank you everyone for your info. Note 2, here I come.
Yup, happens here too. Menu key goes nuts when charging.
FYI just cause you want to get a developers opinion does not give you permission to ask a question in the development section.
Papa Smurf151 said:
FYI just cause you want to get a developers opinion does not give you permission to ask a question in the development section.
Click to expand...
Click to collapse
I will begin chastising myself at once....
Gorguts said:
I will begin chastising myself at once....
Click to expand...
Click to collapse
Picture please ^^^^^^^^^
I have this issue on out of box uprooted and other sget4g were okay for some time after rooting and flashing custom made roms... They too fell prey to the mysterious phantom presses... Ahhh the horror.
My fix was....... To
I have had this issue several months and now have a good solution. Use this info posted by elijahbrown on Page 464 in PA thread I believe. http://forum.xda-developers.com/showthread.php?p=34125394
" Disables menu key!
Ooookay..
Go to system/usr/keylayout
Select sec_touchkey. kl and edit as text. You'll see key 217 is search. Delete that line of code or put a "#" in front of it to turn it into a comment. Save the file.
Re boot and let meet know.
Just curious as to why you want to do this so bad? "
# comment out menu and search keys. Save file and Set permissions.
Then head over to the play store and get Button Savior. I paid for the advanced features and am very happy. Have to keep the phone until may 2013, sprint claims liquid damage so no replacement.
Button Savior on screen hidden pop up menu buttons works great and no more phantom presses menu or search pop ups ever again! 
Hello,
Recently my phone get stuck a lot, when i am chatting via whatsapp for 5 min,
I am getting an the error messege that we all know ("[Force close] [Wait]"),
and the notifications bar disappear,
and then the only thing i can do is to lock and unlock him,
and if i want to do something, i have to reboot him.
i have tried lots of ROMs, and it's still kept happening.
so i think that thi is a hardware problem.
currently i know nothing about the phone hardware, there is anything that i can do alone, or buy new hardware and install it by my self ?
or i should send it for fix by professionals?
thanks
Anyone ?
Sent from my R800i using Tapatalk 2
Try flashing stock ftf then you'll know for sure if its a software issue brcause that should solve any software issues
Sent from my r800x using xda developers app
It's a hardware problem.
should i buy new hardware and replace it by my self ?
kingston951 said:
It's a hardware problem.
should i buy new hardware and replace it by my self ?
Click to expand...
Click to collapse
It's probably cheaper, but if you mess it up, you're screwed.
Have you tried different kernels? Maybe start with Dommkernel for GB which is know to be very stable.
Still sounds like its more likely to be a software issue.
If not then i am not sure what you need to replace or if there are any replacement-parts for it.
I am currently using DooMKerneL and AuroraPlay.
yesterday, i have locked the phone, and i tried to power on the screen and the screen, was off for an hour and half, so i am pretty sure it's a hardware problem.
the issue is that i dont know what part of the hardware i need to replace.
my thoughts it may be the power button and the CPU or chipset,
are they easy to replace and where i can buy them or even better parts that will upgrade the perfomance of the phone ?
i have tried to flash the stock rom via fllashtool, and the problem with the screen kept happening.
can someone tell me what is the problem and how i can solve it ?
Thanks for trying helping me
I wouldn't waste your money on a power button, that's not the problem. Also, I don't really think you can upgrade the phone. It'd require other drivers & stuff. You can find parts here. Got the link in this thread.
There might be a guide here.
Hello everyone. I've been experiencing a problem lately that has me scratching my head. The phone for no reason and at random times because super sluggish like the frame rate or something is super low.. It seems to be most apparent in the launcher.. It happens at random even if the phone is cool or hot. Happens on touchwiz launcher as well as nova launcher.. Clearing ram and open apps doesn't work... The only thing that makes the phone go back to normal is a reboot. This also happens on any custom ROM. With stock or custom kernel.. So.is this a CPU hardware problem? Has anyone else had this happen? It's already been happening quite often and its becoming annoying. Factory resets don't solve it either as it comes back randomly. If anyone can shed some light please do.
Sent from my GT-I9505 using xda app-developers app
pezlomd said:
Hello everyone. I've been experiencing a problem lately that has me scratching my head. The phone for no reason and at random times because super sluggish like the frame rate or something is super low.. It seems to be most apparent in the launcher.. It happens at random even if the phone is cool or hot. Happens on touchwiz launcher as well as nova launcher.. Clearing ram and open apps doesn't work... The only thing that makes the phone go back to normal is a reboot. This also happens on any custom ROM. With stock or custom kernel.. So.is this a CPU hardware problem? Has anyone else had this happen? It's already been happening quite often and its becoming annoying. Factory resets don't solve it either as it comes back randomly. If anyone can shed some light please do.
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
I would contact T-Mobile it could be a phone problem if you are seing it after an Odin back to stock. That would be my only suggestion is an Odin back but since you already did that I would see about getting the phone switched out
Sent from my GT-I9505G using Tapatalk 4
byron1985 said:
I would contact T-Mobile it could be a phone problem if you are seing it after an Odin back to stock. That would be my only suggestion is an Odin back but since you already did that I would see about getting the phone switched out
Sent from my GT-I9505G using Tapatalk 4
Click to expand...
Click to collapse
How could I prove to them that this is worthy of a warranty replacement? I can't seem to reproduce the problem.. It just happens..I thought Odin would solve the problem too but then it just randomly happened
Sent from my GT-I9505 using xda app-developers app
pezlomd said:
How could I prove to them that this is worthy of a warranty replacement? I can't seem to reproduce the problem.. It just happens..I thought Odin would solve the problem too but then it just randomly happened
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Explain to tmobile what's happening and let them know you want a new device. they are very easy to work with and tmobile won't make you prove anything. Ive been with tmobile for ten years now. Trust me they are easy to work with if you explain the situation and let them know it clearly interferes with your ability to use the device as it should be used. You should have ZERO problems with returning the device. By the way sounds like your device DOES have serious problems so id call tmobile as soon as possible. They MIGHT try trouble shooting it FIRST as this is procedure they HAVE to follow simply let them know after trouble shooting that your issue IS STILL PRESENT and they will exchange your device for a new one without issue...so call them asap. You won't have any trouble. You will see. They are very EASY to work with so NO WORRIES. Call and get your device exchanged NOW. Hope this helps you out. I've had a LOT of expirence working with tmobile. It won't be a problem. Youll see. Best wishes to you and hope you get this matter resolved today.
realsis said:
Explain to tmobile what's happening and let them know you want a new device. they are very easy to work with and tmobile won't make you prove anything. Ive been with tmobile for ten years now. Trust me they are easy to work with if you explain the situation and let them know it clearly interferes with your ability to use the device as it should be used. You should have ZERO problems with returning the device. By the way sounds like your device DOES have serious problems so id call tmobile as soon as possible. They MIGHT try trouble shooting it FIRST as this is procedure they HAVE to follow simply let them know after trouble shooting that your issue IS STILL PRESENT and they will exchange your device for a new one without issue...so call them asap. You won't have any trouble. You will see. They are very EASY to work with so NO WORRIES. Call and get your device exchanged NOW. Hope this helps you out. I've had a LOT of expirence working with tmobile. It won't be a problem. Youll see. Best wishes to you and hope you get this matter resolved today.
Click to expand...
Click to collapse
I'll have to agree here. I've had many issues over the years (anyone remember the LG G2X?), and they will stand by you. Sometimes you have to squawk loudly, but they want you to be happy...
Unlike Sprint.....I hate Sprint
Edit: If you're not happy with their response, just escalate it to Customer retention...they have the real power.
I had bad lag when I was trying to text, send an email, or anything involving using the keyboard. I flashed a ROM thinking that would take care of the issue . It didnt, still had hang ups and lag. I flashed back to stock and received a new phone and havent had an issue yet.
Hey guys, im kinda new here, i've lurked and gotten help but this is my first post.
I was using Call&Note Recorder for a few days, everything worked super well was recording everything and all that, but last night i noticed that the icon wasn't in the notification bar up the top. So i went into it, reactivated it, but everytime the screen goes off, it disables it again, whether its from locking, or putting it up to my ear.
This (of course) is really annoying, i don't know if anything else is broken as this is just the start, but i don't know what i did in the last few days that i could of broken it. I did install Xposed framework and Keepchat, which didn't seem to work for me, so i've since uninstalled it. Besides that i can't think for the life of me what could be causing it.
So i am hoping someone here knows, and might be able to help without having to restore it.
Thanks in advance. Scott.
EDIT: ok it happens with Dropsync as well, if i start a sync and lock the phone, it shuts it compleatly down. I really need help
EDIT 2: Was unable to get into recovery either, the Galaxy Note II logo would come up and then fritz out and reset, and just keep doing that over and over. So currently re-installing stock firmware with odin, in the hopes that i fix it.
EDIT 3: When i flash the stock firmware, everything works as it should, if i reroot it, the same problems arise. Things turn off when locked and no able to enter recovery. I really hope someone has an answer for this, as its driving me insane working it out.
Is there ways to check what i've installed root wise and uninstall it?