Note 2 screen goes black...2 times in service center - Galaxy Note II Q&A, Help & Troubleshooting

Hello to all,
My GF gave me as a christmas present a white NOTE2, I loved it all of January, but at the beginning of January it started to freeze, screen would go black and until I did a battery pull it stayed black and frozen...so I sent it into the samsung service center, one week later it came back....only to see that it was behaving exactly the same, I didn't even left the service center with it......so I left it for the seccond time so it can be repaired....5 week later it came back....exactly the same...I'm going maddddd.....I'm now using it without the battery cover....because it's easier to do a battery pull.....please help...any advice...what do you think this phone has?
Sent from my GT-N7100 using xda app-developers app

Better go and ask for replacement.
blackfire2802 said:
Hello to all,
My GF gave me as a christmas present a white NOTE2, I loved it all of January, but at the beginning of January it started to freeze, screen would go black and until I did a battery pull it stayed black and frozen...so I sent it into the samsung service center, one week later it came back....only to see that it was behaving exactly the same, I didn't even left the service center with it......so I left it for the seccond time so it can be repaired....5 week later it came back....exactly the same...I'm going maddddd.....I'm now using it without the battery cover....because it's easier to do a battery pull.....please help...any advice...what do you think this phone has?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Won't suggest to flash it to different ROM for now.
If its some hardware issue, its better to stay on stock to claim the warranty.
Better go and ask for a replacement.

I've been on stock rom ever since I got it. I'm on 4.1.2....but it's a pain to send it for the third time and probably receive it broken.....I've spoken with Samsung and told them that I have the chip with the sudden death syndrome......and they said that is not true....it's just a internet rumore.....it's some kind of law that allows me to ask for a replacement???
Sent from my GT-N7100 using xda app-developers app

i'm having the exact same issue. Started after i updated my stock firmware. After that i have tried different roms and it has been happening on all of them.

I can't believe they can get away with this so easily. Instead of taking it in twice they should replace it.
Sent from my GT-N7100 using xda premium

They just told me that to get a replacement a phone must be in sent into service center 3 times for the same problem. ...if flashing 4.1.1 stock firmware will help ???
Sent from my GT-N7100 using xda app-developers app

blackfire2802 said:
They just told me that to get a replacement a phone must be in sent into service center 3 times for the same problem. ...if flashing 4.1.1 stock firmware will help ???
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Well then if you're still having the same problems for second time then go give it back and this time hopefully you get a replacement. And no 4.1.1 will not solve it if the latest one doesn't. Plus you'll have a bigger problem with 4.1.1 with SDS.
Sent from my GT-N7100 using xda premium

bushako said:
Well then if you're still having the same problems for second time then go give it back and this time hopefully you get a replacement. And no 4.1.1 will not solve it if the latest one doesn't. Plus you'll have a bigger problem with 4.1.1 with SDS.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
I sent it for the third time.....hope they will replace the mobo or the entire phone....if not I will call my lawyer and he will take care of problem....because I have no options left

All the best then, I'm glad you're willing to take legal actions here, it's your right and most importantly when you're at the service center make noise let everyone hear.
Sent from my GT-N7100 using xda premium

Related

Bought the SII on eBay for Cheap - Little Problem

Hi guys,
I just purchased a Samsung Galaxy SII on eBay. I decided to take the plunge even though the seller said it was for "parts and not working". He said the problem he was having was that the phone would shut off by itself, no matter what he did. He said this happened maybe once every 10 times he pressed the sleep button.
I got it yesterday and started messing around with it. I haven't encountered the problem yet but I only used it for a few hours. I proceeded to successfully root the device and flashed a custom ROM (CyanogenMod 10 - JB 4.1.1) and it seems to work ok. I'm not using the phone yet and I guess I was just wondering if you think the problem may have just "gone away". If it did, I would feel very lucky. I won't know for sure until I start using the phone regularly, but I needed a reliable phone today at work and that's why I didn't bring it with.
Any thoughts on what could cause this issue and possible solutions are appreciated. I've read some people say it's related to the CPU or the button itself, or perhaps even the battery. The owner had never rooted the phone so he was just running the regular T-Mobile Gingerbread rom.
Thanks and Happy Friday!
Probably the power button problem
Sent from my SGH-T989 using xda app-developers app
Thanks for answering, Teo. If it's that, it should be fairly simple to fix. I'll report back just in case somebody is having the same issue.
Since the JB ROM's suffer from random restarts and sleep of death issues, I would recommend flashing an ICS ROM. This will get you a more stable environment for testing, so if the device suddenly shuts it self off, you'll know it's not the ROM.
ToastMan12 said:
Since the JB ROM's suffer from random restarts and sleep of death issues, I would recommend flashing an ICS ROM. This will get you a more stable environment for testing, so if the device suddenly shuts it self off, you'll know it's not the ROM.
Click to expand...
Click to collapse
+1 to this suggestion. Flash a ROM that is known to be stable so you can confirm the original issue. I'd suggest stock (gb or ics, doesn't matter) for the best test environment.
Thank you guys! Your responses are greatly appreciated!
Sent from my Toasted Marshmallow using xda app-developers app
Nicraz said:
Thank you guys! Your responses are greatly appreciated!
Sent from my Toasted Marshmallow using xda app-developers app
Click to expand...
Click to collapse
Why don't you either send to Samsung under warranty or put insurance on it and have it fixed
playya said:
Why don't you either send to Samsung under warranty or put insurance on it and have it fixed
Click to expand...
Click to collapse
I bought it used on eBay, I'm not the original owner. And I didn't see the SquareTrade warranty option for this purchase, perhaps because it was under "For parts & not working". I haven't come across the problem yet. I have flashed a few different roms (ICS) but every one of them has given me some type of problem. I'm still using my very reliable myTouch 4G and I'm starting to doubt if I really want to dump it for the SII.
Nicraz said:
I bought it used on eBay, I'm not the original owner. And I didn't see the SquareTrade warranty option for this purchase, perhaps because it was under "For parts & not working". I haven't come across the problem yet. I have flashed a few different roms (ICS) but every one of them has given me some type of problem. I'm still using my very reliable myTouch 4G and I'm starting to doubt if I really want to dump it for the SII.
Click to expand...
Click to collapse
The phone has not been out a year yet so it don't matter about ownership as long as there is not abuse to the phone they should help you
Sent from my SGH-T989 using Tapatalk 2
playya said:
The phone has not been out a year yet so it don't matter about ownership as long as there is not abuse to the phone they should help you
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Thank you! I'll look into that.
If I am correct this phone came out Oct /12/11
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BACARDILIMON said:
If I am correct this phone came out Oct /12/11
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Yeah so warranty should still work. phone warranties starts the day it is activated. My white one was activated until February so i got another 5 months!
Sent from my SGH-T989 using xda app-developers app
Don't want to jinx myself but I flashed Team Chopstick's ICS rom on Saturday and haven't encountered the issue thus far.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Nicraz said:
Don't want to jinx myself but I flashed Team Chopstick's ICS rom on Saturday and haven't encountered the issue thus far.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
At this point. I would think it's safe to say that your phone is fine lol
Sent from my SGH-T989 using xda app-developers app
Teo032 said:
At this point. I would think it's safe to say that your phone is fine lol
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Lol yeah Teo, I hope so I'm glad I took the plunge!
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Nicraz said:
I bought it used on eBay, I'm not the original owner. And I didn't see the SquareTrade warranty option for this purchase, perhaps because it was under "For parts & not working". I haven't come across the problem yet. I have flashed a few different roms (ICS) but every one of them has given me some type of problem. I'm still using my very reliable myTouch 4G and I'm starting to doubt if I really want to dump it for the SII.
Click to expand...
Click to collapse
I have both MT4G and SG2...rooted my SG2 than my MT4G..flashed alot of ROMS for both phone and while the ROMS for MT4G are great and stable (using the Dark Unicorn v2.5) the SG2 ones i like better, (Jedi Knight 2 Stripped)..hands down better phone performance of course with the SG2...just using my MT4 as a backup phone and one for testing.(rooted wifes phone so gota test ROM before i give it to her)
8c0re8 said:
I have both MT4G and SG2...rooted my SG2 than my MT4G..flashed alot of ROMS for both phone and while the ROMS for MT4G are great and stable (using the Dark Unicorn v2.5) the SG2 ones i like better, (Jedi Knight 2 Stripped)..hands down better phone performance of course with the SG2...just using my MT4 as a backup phone and one for testing.(rooted wifes phone so gota test ROM before i give it to her)
Click to expand...
Click to collapse
I'm keeping my MT .. at least for now. I actually paid more for it than for the SII! I'm using the SII full time and keeping the htc for backup. Im running Toasted Marshmallow on the htc and I like it a lot. I tried JK on the SII but gave me problems so I'm sticking to Team Chopstick for now.
Sent from my Nexus 7 using xda app-developers app
Dude mt4g probably the best single core phone out there. Loved that phone.
Sent from my SGH-T989 using xda app-developers app
You got a good deal from someone that didn't know much about Android smartphones, nice. This is obvious because it was still on GB lol.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
TheLastSidekick said:
You got a good deal from someone that didn't know much about Android smartphones, nice. This is obvious because it was still on GB lol.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Yeah! I actually lost the bid to someone else and then for whatever reason the bidder backed out and I got a second chance offer from the seller so I bought it right away.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

back orderd

ok so i called tmobile about my phone messing up and they had no problem hooking me up with a replacement phone but the problem is that everything is on back order andthey couldnt give me a deffinate answer on when ill get the replacement they can only say maybe nov. 5th so my question is has anyone else gone throught this and how long did tmobile take and how did everything turn out
jmcandrews83 said:
ok so i called tmobile about my phone messing up and they had no problem hooking me up with a replacement phone but the problem is that everything is on back order andthey couldnt give me a deffinate answer on when ill get the replacement they can only say maybe nov. 5th so my question is has anyone else gone throught this and how long did tmobile take and how did everything turn out
Click to expand...
Click to collapse
Hade same problem. Order placed October 13 and received October 21.
Sent from my SGH-T989 using xda premium
ya i kinda figuered that was going to happen lol but the good thing is that you did eventually get it so that helps me out a bit
Did they offer you an alternative phone? That happened with my hd2 and they sent me a g2x they told me the rep told me at the time "whatever that's worth" that in these cases they offer an upgraded phone I seen some one saying they were offering the one s but I think thats a down grade lol
Sent from my SAMSUNG-SGH-T989 using xda premium
I did the same thing. They told me to call back cause I didn't want the phone they was going to send me. Some htc crap. I was like how bout the gs3. They said we can't do that. I said you mean to tell me your completely out of stock of the phone I'm in now that I have to wait for a replacement and your wanting me to downgrade... I don't think so. There idiots !!!!
Sent from my SGH-T989 using xda app-developers app
ok so i got an email today from t mobile confirming that my phone has been shipped so i checked upss.com and it shows that the phone is on rout and should be at my house tomorrow so im keeping my fingers crossed
Wow Thats weird. I did a warranty replacement on Tuesday Oct 30th and it arrived on Thursday Nov 1st. They said it would get here by the 8th.... and its a BRAND NEW phone. Box headphones USB etc.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
How much was it?
I got charged $20 for the warranty exchange
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I got a refurbished phone for warranty exchange. And the screen has blobs and vertical lines. But im tired of replacing again.
Sent from my SGH-T989 using xda app-developers app
Guess I got lucky I was having rebooting issues.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

**Ultimate GS3 sudden death thread** (Tmo version)

Hi guys, recently lots of S3 owners encouter this scary issue that their S3's motherboards just failed randomly and the phones are dead.Here is the link to the thread.
http://forum.xda-developers.com/showthread.php?t=1993044
However, after reading pages, I noticed most cases are in the UK, some in other europe countries, some in asia (india, south east asia). Not sure the US version (and Tmo version specificly) is suffering from this, so I made this thread to gather information about this. I know I am paranoid, but I was hoping my S3 would last at least 2 years til my next upgrade. And now Im living in fear after knowing that thread. My S3 (manufacture date is 06/27/12) is still performing very fine with zero issue since august except the SD card being removed unexpectedly 2 times by the phone itself.
(btw, you can check your manufature date by dial this code: *#12580*369# )
Edit: seems like only international version suffers from this issue.
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
elracing21 said:
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Thank you. you all need to get it.
elracing21 said:
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Well warranty doesn't matter when your phone is rooted right?
crazexr7 said:
Well warranty doesn't matter when your phone is rooted right?
Click to expand...
Click to collapse
Well that's what Odin is for. If you Odin to stock it doesn't take away your warranty.
Sent from my SGH-T999 using xda app-developers app
elracing21 said:
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
my phone comes with 1 year warranty. But I hate having a phone already opened up for repair.
Anyway, there is 1 case with Tmo US version....
elracing21 said:
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Warranty or not. Motherboards shouldn't fail on its own.its a recall. manufacturer should be held responsible without warranty.
Sent from my SGH-T999 using Tapatalk 2
diazf09 said:
Warranty or not. Motherboards shouldn't fail on its own.its a recall. manufacturer should be held responsible without warranty.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Exactly. These phones are too damn expensive for them to keep sticking us consumers on the crap end of the stick when they screw up.
Sent from my SGH-T999 using Tapatalk 2
as much as i hate to say this but if this does happen to mine, this will be the last time I buy from Samsung and might jump ship to Apple where I can take a phone in a get it fixed in time.
Im pretty happy with Samsung, I deal with warranty on a day to day basis in another way but there is an expected amount of devices that go out that a company knows is going to fail at some point and also rely on returns for warranted devices to see what went wrong in production in order to correct it.
The problem is you have "X" amount of people on the forum which is big in consideration to a regular site and "Y" with the same problem and people group in and make the issue bigger than it is. Any company that posts a recall is at the point that OVER 42% of the product with the same failure over the release.
With that said I haven't had one problem with mine that others have reported and after being let down by HTC time and time again I most definitely will buy another Samsung device, so far it's been the best I've had out of the collection of smartphones I have.
NRA Approved GS3
I'm a Samsung convert
No one else has the cyanogen and miui teams working for them
Sent from my SGH-T999 using xda premium
crazexr7 said:
Well warranty doesn't matter when your phone is rooted right?
Click to expand...
Click to collapse
monkeypaws said:
Well that's what Odin is for. If you Odin to stock it doesn't take away your warranty.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
it doesnt matter if youre rooted for hardware failure, they still have to warranty it
Its reasons like these I'm always so fearful to remove my warranty subscription. Oh, and because of all my phone hax0ring
Have the same prolem my phones sometimes turns off by self I have warranty but still hateto go back to store
Sent from my SGH-T999 using xda app-developers app
ferlogan said:
Have the same prolem my phones sometimes turns off by self I have warranty but still hateto go back to store
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
You dont have to go to the store, call T-Mobile and they will send you one with an RMA, as soon as you get it put the old one in the box and send it out. All they do is check for water damage and put it up for refurbish they don't waste time putting it through testing they test the devices that may have account info on it if you can't power it up to format it before sending it back. They ask you that on the phone.
NRA Approved GS3
So does this mean that none of the tmo peeps have had no issues with their devices dying? I only ask because, I just got my galaxy last Wednesday. Had a couple quirks, but nothing's dead yet. Had a little issue with my music and swipe. When I would get my notifications tones say from email I would be listening to music, the sound would nearly drown out and stay that way till I paused my music and started again all was fine. I've been getting random screen flashes near the bottom of the screen, like a ton of lines like a glitch. Anyone else having this issue as well? Feel free to add anything else if you like.
Sent from my SGH-T999 using xda app-developers app
jay4mont78 said:
So does this mean that none of the tmo peeps have had no issues with their devices dying? I only ask because, I just got my galaxy last Wednesday. Had a couple quirks, but nothing's dead yet. Had a little issue with my music and swipe. When I would get my notifications tones say from email I would be listening to music, the sound would nearly drown out and stay that way till I paused my music and started again all was fine. I've been getting random screen flashes near the bottom of the screen, like a ton of lines like a glitch. Anyone else having this issue as well? Feel free to add anything else if you like.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Sounds to me like you might have activated something in developers options, go in settings and see if you selected anything that would flash the screen if long processes are in use.
NRA Approved GS3
Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
Sent from my SGH-T999 using xda app-developers app
---------- Post added at 06:17 AM ---------- Previous post was at 06:09 AM ----------
jay4mont78 said:
Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Nvm found the gingerbread keyboard on the market, thanks for the tip.
Sent from my SGH-T999 using xda app-developers app
jay4mont78 said:
Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
Sent from my SGH-T999 using xda app-developers app
---------- Post added at 06:17 AM ---------- Previous post was at 06:09 AM ----------
Nvm found the gingerbread keyboard on the market, thanks for the tip.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Did you enable any traces? That would show depending on what you have checked. I was gonna try enabling a few to see what it does but it's not like it would ruin anything. I'll report back though to see if I can recreate it.
Edit nope that did nothing, hope you figure it out, I never had that happen before.
NRA Approved GS3
havent heard anyone yet seem the us version are better than other version in the world

Possible sds

Hello
5 month Note 2 user that had almost no complaints till early april where my phone started lagging, restarting every few hours(it did restart once every 2-3 days since they day i bought it) and touch screen not being responsive. Result was the problem becoming worse and me having to search for it and finding out about SDS. I checked my phone through EMMC and it says my chip is insane... as soon as I saw that I tried backing everything up but as it turned out, it was too late..I've lost all my game data (I've managed to copy a few games but its a few stages back..for example my subway surfers save is like 2-3 months back...), i've lost ALL of my contacts and my smscontact backup says it has no contacts on the backupfile...
regardless, I sent it to the local Samsung retail and they kept it for a week, got it back today, same thing happening...They told me they found humidity + errors on my phone and they had to clear/wipe it out completely. Its been like 3-4 hours since i got it and it already got stuck at a black home screen error + unable to swap applications and once on a non-responsive touch screen. I contacted the Samsung retailer and he told me that it could be an error from my SD card. I highly doubt that, am using a san disk 32gb ultra speed and I only have movies on it actually so...
Now my 'questions'...What can I do? Rooting it can fix it? Or will it void my warranty completely? If I root and it breaks again can I unroot and send it to have it fixed? And if they cant fix it, do they replace my phone with another one? Like a new note 2 or a new samsung phone?
Thanks
Ps: already posted this on sprint forums by mistake and it was suggested to me to try removing my sd card..no difference
Sent from my GT-N7100 using xda premium
well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
Sent from my GT-N7100 using xda app-developers app
aka_sirok said:
well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
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Shei77 said:
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
Sent from my GT-N7100 using xda app-developers app
They are already losing money when they fix my phone cause of full warranty.. i loved the phone but am disappointed right now and with the possibility of changing phones i dont mind..cause all in all it has its downsides..ie too big to carry, takes a looong time to charge and regardless ive already lost all my data so its already like i got a new phone..
How can i know if they changed my motherboard?
Sent from my GT-N7100 using xda premium
You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
Sent from my GT-N7100 using Tapatalk 2
ChobbyNS said:
You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
How can i test if my imei is a new one and not from a previous user?
I did buy it too but any below 1.5A charger charges too slowly..and the size does matter for me cause am currently serving the army and its harder for me to handle...
Sent from my GT-N7100 using xda premium
I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
Sent from my GT-N7100 using Tapatalk 2
ChobbyNS said:
I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Cant find any good charger really..and car charging is not an option where i am...
Ive been thinking between one x+ or iphone5 to be honest but priority is trying to fix my note
Sent from my GT-N7100 using xda premium
aka_sirok said:
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Nobody loses money but Samsung. Your local samsung service center is not Samsung company. They are third companies that have an agreement with Samsung to fix samsung phones officially in your country.
They lose money only if they replace a motherboard that is already working or not covered under warranty (user faults).
Once I talked(personally) to one of Samsung services in my country, they said mostly they are not able to understand these new generation smartphones. Most of the time all they do is just replacing motherboards, they said
My suggestion to you, print several sudden death syndrome reported web pages and show them or email them if you can. Samsung is replacing bricked motherboards with no question asked (even rooted ones).
Media volume bar is disabled now...
Sent from my GT-N7100 using xda premium
I find it very strange, especially since these issues do not seem related to eMMC commands. Did you ever try using the phone without the sd card to eliminate the possibility?
Sent from my GT-N7100 using Tapatalk 2
Used it for a day and a half..it did had its reboots aswell...
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Shei77 said:
Used it for a day and a half..it did had its reboots aswell...
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Click to expand...
Click to collapse
Have you ever tried a factory reset and use it as stock as possible for a while?
[email protected] said:
Have you ever tried a factory reset and use it as stock as possible for a while?
Click to expand...
Click to collapse
I did actually when i got the phone from the retailer..it took 35minutes..
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Shei77 said:
I did actually when i got the phone from the retailer..it took 35minutes..
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Click to expand...
Click to collapse
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.
[email protected] said:
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.
Click to expand...
Click to collapse
Well not much i could do...shop had already closed
I will send it but what can i claim? New phone? New chip?
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[Q] Busted up Screen and LCD?

Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?
Bsmith0731 said:
Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?
Click to expand...
Click to collapse
Well since you have insurance then just pay the deductible! It's not FULL price tho! Think it's like$125/150 and they'll send you out a new one!! Just tell em it fell broke apart. I don't think they'll want to to send in a busted up phone!!
That is what I did when I broke my phone. Plus it's like 2 day turn around for them too get you the phone..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bsmith0731 said:
Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?
Click to expand...
Click to collapse
Without touch screen or visual screen interactions. ..unroot is not possible...
You need screen touch to run triangle away. .
But I think you can get both changed by a repair shop for about $250..
And they don't care about root. .
That sucks. ..very sorry. ..g
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gregsarg said:
Without touch screen or visual screen interactions. ..unroot is not possible...
You need screen touch to run triangle away. .
But I think you can get both changed by a repair shop for about $250..
And they don't care about root. .
That sucks. ..very sorry. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Click to expand...
Click to collapse
What about unrooting it and removing that flash counter? They won't try to come back and charge me later will they?
Sent from my Nexus 7 using xda app-developers app
Please close thread. Problem solved.
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Bsmith0731 said:
What about unrooting it and removing that flash counter? They won't try to come back and charge me later will they?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Flash counter reset needs touch screen interactions. ..and acceptance of downloads via touch. ..
Sorry. ..g
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Memorize it
Edit.... Screen is unresponsive, can't do that lol
twanskys204 said:
Memorize it
Edit.... Screen is unresponsive, can't do that lol
Click to expand...
Click to collapse
I tried that. ..it didn't work. ..lol
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