Volume Stuck at Mute. - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

My friends S3 has been doing this for the last week or so and mine just started last night. Ill have the phone on silent and usually playing music or watching youtube, the sound is streamed through the headphones or with the volume on, through the speaker. When I try to play something with audio, there will be no sound at all despite the phone having sound off, trying to change the volume in app shows that the volume is locked at silent and it lasts for 2 minutes or in some cases, Ill have to reboot my phone. I noticed that this only happened after installing the Darklord Legends game which my friend had happened to start playing about the same time this started for her. Does anyone here have the same app installed with this issue occuring?
Sent from my SGH-I747M using xda premium

Have you tried uninstalling the game and see if your issues is fixed? If that is the case you may see if you can mesage the devolpers to inform them of the bug

Related

Music app pauses itself randomly

Hi guys,
Got a really frustrating issue - my music pauses itself randomly. Seems to happen mostly after 10 mins of listening or so but has happened at other random times too.
This morning on the tube to work it paused as usual and when I went to the Google Music app I noticed it still looked as though it was playing - as in, the pause button was showing rather than the play one. But tapping it did nothing. Also noticed that the little headphones icon in the notification window had disappeared. It then reappeared and the app played as usual again. Doesn't tend to happen after the first pause.
Any ideas?
People mentioning it for other phones but no solutions
http://forum.xda-developers.com/showthread.php?t=1184246
Dr Doom said:
Hi guys,
Got a really frustrating issue - my music pauses itself randomly. Seems to happen mostly after 10 mins of listening or so but has happened at other random times too.
This morning on the tube to work it paused as usual and when I went to the Google Music app I noticed it still looked as though it was playing - as in, the pause button was showing rather than the play one. But tapping it did nothing. Also noticed that the little headphones icon in the notification window had disappeared. It then reappeared and the app played as usual again. Doesn't tend to happen after the first pause.
Any ideas?
People mentioning it for other phones but no solutions
http://forum.xda-developers.com/showthread.php?t=1184246
Click to expand...
Click to collapse
Man I had this issue on my GS2. Haven't experienced it on the Nexus yet.
When you're in the tube, try a journey with airplane mode on and see if it happens?
Could also be a problem with the jack.
Try HeadsetBlocker from Market. Some phones don't like (only) Headphones and think its a Headset with microfone. And sometimes they think you pushed a button on Headset and get confused (play, pause, forward, .......).
Had the same problem with my DHD and after installing and activating HeadsetBlocker everything was fine.
Sent from my Revolver powered Asus Transformer TF101 with Tapatalk
Cool thanks guys going to try a test with it on airplane mode first then give headset blocker a try.
Seems quite a widespread problem as reported here
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=63b467e49a9e64b9&hl=en
So going to remove the Listen app and give that a go too.
I tried using Winamp instead but as soon as I turn my screen off it runs like an absolute dog - stuttering all over the place. Nightmare.
Are you using standard headphones, a third party headset or the ones that came with it?
I was listening to music yesterday and today on the tube using my Ultimate Ears - which is a headset with one button and didn't have any problems at all.

List of bugs for SPH-L710

First bug is the audio bug when listening to music and a call comes in music stops and music is set to resume after call and audio basically dies i have to unplug whatever is in either headphones or mp3 and play the Music then reconnect while playing it is so annoying
Second bug i encounter sometimes when i answer a call it sometimes auto ends call instantly
Third not really a bug but its difficult to take a screenshot with buttons and sometimes swiping the palm moves the page
Everybody post bugs within the phone here hopefully if it gets enough replies maybe Sprint/ Samsung will see this :0
Wifi bug in which the wifi comes back on even if turned off.. it comes on on its own..
Kalihiboy89 said:
Wifi bug in which the wifi comes back on even if turned off.. it comes on on its own..
Click to expand...
Click to collapse
actually thats a feature not a bug go into settings into network>more settings then uncheck sprint optimizer connection
Ha the beauty of the internet. Thought it was a bug too. I don't have any problems with the music coming back on.
I did have scenario where i used a charger and the screen would freeze. Then when I unplug the charger the screen would unfreeze.
Sent from my SPH-L710 using xda app-developers app
Happy to see this posted. I was riding my road bicycle today and use Map My Ride for my biking stats while listening to music.
Well I I just got my Sgs3 and was assuming everything would go fine on my ride. Nope, didn't happen after a few miles and songs into my ride my music stopped and all audio for that matter. When I was finally done I unplugged my headphones and couldn't even get sound to come through my external speakers either using the music player or Youtube.
Finally, I tried making a phone call and my ear speaker was ringing so I switched over to my external speaker which then started working. This in turn seemed to reset the problem.
I was freaking out cause I've only had the phone for 2 days. I did read over in Androidforums.com that people are having problems with sound going out particularly in phone calls and have had to have the mother board replaced. Many users seem to be international though so hopefully this isn't the case for us and our is software related.
Also I feel like my back button lags somewhat. Not sure if anyone else notices that.
Edit: Forgot the bug that when I press home button it doesn't always take me to my main home screen, it takes me to the next one over and I did check to make sure the main home screen I want is set in the Edit home screens option.
Sent from my SPH-L710 using Tapatalk 2

Problems whilst playing music

Hello there,
I've lately experienced some trouble whilst listening to music. I'm using Poweramp music player on my LG P940.
It would work normally until at some point I wouldn't be able to hear anything although it says the music's still playing and the volume is at maximum. Turning up and down the volume, pausing and playing the music and unplugging and replugging the earphones would not help. Some minutes/hours/days later (different every time) it would work normal again. Has anyone ever had this problem before or has any idea how to solve it? (I know that this already is posted in a different thread but I ain't allowed yet to post something in there).
Sent from my LG-P940 using xda app-developers app

Volume problem with 4.3 and Google Play Music

Weird issue. When I use Google Play Music, the volume is low (and crappy mids and highs are low and bass is really boosted) until I get some sort of notification on my phone and then the volume goes to normal levels. On any other music app, such as Soundcloud, it doesn't experience that problem. I use Google Play Music a lot since I'm subscribe to GPMAA. This didn't happen when we were still on 4.1, only started happening on 4.3. Don't want to do a wipe yet if there is some sort of solution that has already been found. Thanks!
Further info: Full stock and no root
That's funny you say that because the exact opposite happens to me. Sometimes when I'm listening to google play music and I get a notification, the phone gets jacked up super loud and doesn't go back down until after I turn it down manually. Same setup, stock and no root.
But I've done multiple factory resets and this is actually a replacement handset and the same thing happens after I upgraded to 4.3.
Sent from my SPH-L900 using XDA Premium 4 mobile app
Lol my issues are not exactly the same but i have issues. I was running boeffla audio on perseus kernel so I don't know if that's why my audio quality dropped. But my volume lowers randomly also then goes back to normal.
Sent from my SPH-L900 using xda app-developers app
ArchangelRenzoku said:
That's funny you say that because the exact opposite happens to me. Sometimes when I'm listening to google play music and I get a notification, the phone gets jacked up super loud and doesn't go back down until after I turn it down manually. Same setup, stock and no root.
But I've done multiple factory resets and this is actually a replacement handset and the same thing happens after I upgraded to 4.3.
Sent from my SPH-L900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Maybe your super loud is my normal . But yes basically it's the same issue. While on Google Play Music, we both get a low volume until a notification tone comes in then the volume goes up. I was thinking about rooting my phone and installing a kernel that supports Voodoo sound (I had this on my Epic 4G). I've never felt the need to root and run non-stock ROMs since the Note 2 has always been good enough for me in stock form.
I've managed to "trick" my phone by sending an email to myself which triggers the notification tone. But that's kind of nuts to do this on a regular basis. I've been listening to Soundcloud more often now since this issue in Google Play Music is kind of annoying.

Audio playback stopping/muting?

I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Well I guess that answers my question...
tjkrz said:
Well I guess that answers my question...
Click to expand...
Click to collapse
I've had a problem playing audio using Podcast Addict over bluetooth, but it's not similar to what you're describing. In my case, playback just pauses randomly for a second or two, then continues. This can happen after 1 minute of playback, or 20 minutes. I'm assuming at this point that my problem is with the app, android 6.0 is still very new and some apps may have problems (like camera apps flipping everything upside-down).
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Same here with Spotify... I find that I have to unplug and replug the headphones, hit pause, then play again. :/ Have you tried disabling Doze for your music player? It may have something to do with that, but I haven't experimented with it yet.
tjkrz said:
I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Click to expand...
Click to collapse
Yes I Had this problem. Mine did the exact same thing as yours. I rebooted the phone and it seemed to fix the problem. I can't tell if I would have had the problem again because I sent my phone back the next day for a replacement. My WiFi was terribly slow so they are sending me a new 5X.
I'm having the same problem when I use Google Music. I don't even have to turn the screen off. Did you have any luck figuring the problem out?
jurey said:
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Click to expand...
Click to collapse
Yes, I did deselect "Power button instantly locks". I'll try putting it back to the default to see what happens. I know this has nothing to do with the "Smart Lock" state, because it happens even when I'm away from home.
Otherwise, I've found nothing that solves the issue. It's very annoying. The good thing is it probably only happens 10% of the time when I turn off the display with audio playing.
Yeah it's happening every single time I play music. Driving me crazy
Having the same problem. Seems to only happen when I'm doing something that would trigger the motion sensors. So when walking, all audio gets muted within a few seconds of me starting to walk, then stays muted. However, if I pause the audio, after 10 seconds I hear a pop (like the sound of a speaker turning off or something similar) and audio is available again. Exact same thing happens when I'm biking. If I'm stopped, music will continue until I start biking again, pause music, ten seconds later pop, resume. Everything is fine until I stop again, then repeat.
This isn't a problem when I take the subway, or a bus.
It's not just music that's muted though, all notification noises and alarms are also muted. The phone thinks the volumes are all where they're set, but won't play anything either over headphones, bluetooth or the speaker.
A reboot has not fixed my issue. System logs haven't revealed anything. Since this doesn't seem to be a super widespread problem, I'll be RMA'ing this one and hoping it doesn't happen on my next.
I'm not the only one
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Putting my phone away without turning off the screen seems to make this happen less. However, since this doesn't seem to be a super widespread problem, I've RMA'd my device. Not interested in starting out with a broken handset.
Been happening to me too - think since the MDB08L update. I just turned off Google Now 'Always On' and my podcast is playing fine (so far, lol). Not ideal because I do use OK Google, but continuous audio playback is way more important to me. Hopefully it'll be fixed soon. How can we report issues like this to Google?
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Getting this too. Was out running earlier with headphones in, stopped playing randomly five or six times but found skipping track made it work again. At home, had it on loud speaker, got 5 seconds in but it froze, skipped track and got 3 seconds, skipped again and just got 1 second. Gave up after that..
But it works fine when connected to a bluetooth speaker or my car!
scgf said:
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Click to expand...
Click to collapse
I tried this - switched off the "Always On" option. Went for a 40 min run tonight with music on through headphones and it didn't stop playing once.
Even now, got the phone playing through loudspeaker and it's having no problems!
Exact same issue here .
Audio playback stops but device still thinks its playing ie speaker icon on top bar. Sometimes stopping app and restarting helps other times no joy. I have also heard the short pop sound when it stops.
So far has happened in Youtube, google music and in some games. Also intermittent loss of text alert tones too.
Only sure fire way to reset is to restart phone.
I shall give the switching google now always on off trick see if this helps and report back (never use it anyway but still it shouldn't prevent audio)
Try a reboot
droidXish said:
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Click to expand...
Click to collapse
I did more searching online and found enough other people are having a similar to think that there's something going on with the software. One post on a nexus 5 X subreddit had talked to Google support and went through a process of a safe mode boot as well as a reboot. I have not tried a safe mode boot but a reboot has resulted in the best playback experience I have had since owning this phone. No interruptions in audio for the last several hours . I'm on Verizon and have not received any updates as far as I'm aware. I am hoping that this will last.
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Tank87 said:
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Click to expand...
Click to collapse
After updating yesterday, I had it occur again this morning with video playback and the audio muting. So wouldn't be too hopeful, sadly...

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