Hi guys I had flashed hellybean on my n7100 (UK phone on orange network) 2 weeks ago and then stupidly without thinking flashed an add-on which wasn't compatible with the rom. Unfortunately it corrupted my imei or I did something wrong when flashing various bits. I can confirm the rom was working brilliant until I started playing around with it. I cannot remember which add-on I flashed as I tried a couple of different kernels as well before I noticed what had happened. I didn't have a backup of my imei stupid me... (it changed the imei to the fake 004 number) as assumed from reading other posts and help topics I didn't have any service or network coverage. After a few days of trying my hardest to find a solution I had to give up and give into a warranty repair. So I reverted back to stock while using Triangle Away and Odin to put my correct regional stock non rooted rom into XXDMB2 and sent it back to Samsung.
Now they have cancelled the repair and are sending it back to me with broken imei no explanation given just cancelled and returning the phone.
Question is when it has been returned is there anyway I can inject the imei like the U.S. qualcomm version? (I know UK based n7100 doesn't have the qualcomm chip before anyone rips into me about it) I'm completely out of my depth with this one and I am assuming I have ruined my note 2 forever.
Any help will be much appreciated.
Well try to contact the user cvxcvx.
this is SPARTAAA
UtkarshGupta said:
Well try to contact the user cvxcvx.
this is SPARTAAA
Click to expand...
Click to collapse
Already been there thanks anyway I received an email from him, I read his post via a link he sent to me here on XDA and he cannot do it as it didn't work according to the testing he carried out quite recently.
Now I am totally lost and clueless, shall I just accept Ive killed my note 2 (as a phone anyway) through my lack of common sense by not backing up the efs
I have been searching but there is no solution to my problem that I can find anyway.
How have other users overcome this problem assuming they have managed to fix/inject/restore their imei number?
Demand answer for what reason they are cancelling the warranty repair and or try to force them if you can. Go to citizens advie borough and get documents with regards to consumer rights etc. If they think you ll give them a headache they might just get it done just to avoid issues. Ask your local paper to publish an article about it. Its all to do with how much you wanna push. Worst scenerio get them to repair it and pay the bill
Sent from my GT-N7100 using xda app-developers app
So the story unfolds as to why it has been cancelled, the screen has been cracked in transit to the service centre aaarrrrggggghhhhh. They have quoted me £138 for the repair of the screen before they look at the imei fault. So in having it returned and putting a claim in through my insurance absolute nightmare this is cannot believe this has happened. Thanks for the replies anyway.
Get insurance then get imei fixed
this is XXXDDDAAA
Are you sure it is the N7100? - Orange UK provide the N7105 AFAIK (That's what they sent me anyway!)
If it is the LTE version (The N7105) then your missing IMEI number is most likely due to having a Kernel for a N7100 installed. This is exactly what happened to me - took me hours to find and download the legit firmware for EE to flash with Odin - If you need it, let me know and I will upload it somewhere for you!
ruskairabbit said:
Are you sure it is the N7100? - Orange UK provide the N7105 AFAIK (That's what they sent me anyway!)
If it is the LTE version (The N7105) then your missing IMEI number is most likely due to having a Kernel for a N7100 installed. This is exactly what happened to me - took me hours to find and download the legit firmware for EE to flash with Odin - If you need it, let me know and I will upload it somewhere for you!
Click to expand...
Click to collapse
cheers mate im 100% its n7100 I had it from orange as soon as it was released iv checked to be certain it wasn't n7105 in case I mucked up somewhere it defo n7100 though thanks for the offer anyway
iamsloany said:
the screen has been cracked in transit to the service center
Click to expand...
Click to collapse
Regarding my Notes return from a Samsung repair .... the packaging was a joke. One postage sized stamp of bubble wrap in what looked like a bright yellow medical waste bag without the hazard emblem. I was stunned this thing survived its transit back undamaged.
Try to claim from post office
Sent from my GT-N7100 using xda app-developers app
Just got it back from samsung in the hope they may have repaired imei out of goodwill but there hopes and theres dreams and neither came true. Spoke to mobile phone insurance just had to email some paperwork off to them and it will be sent to them to sort out. FML
Sent from my GT-N7100 using xda app-developers app
Latest update from my problem finally got mobile phone insurance to sort the problem out (for anyone in the u.k stay away from peotect my bubble.com USELESS) had a new phone sent to me today. only took a couple of months to sort the problem out.
So im with my note 2 once again forgot how big and lovely it was lol. Bit dubious about flashing roms snd will always backup efs from now on. will root it later got the latest update over wifi soon as I turned it on.
Sent from my GT-N7100 using xda app-developers app
Related
So picked up a T-mobile G2 from a guy on craigslist. I forgot to check out the camera before I paid up. I came home and cannot get the camera to work at all. the camera app crashes everytime and I have to force close it. The dedicated camera button also does nothing at all. Have tried doing a factory reset a couple of time and have no luck.
Any ideas for options? I am pretty sure the warranty is not in play as I am the second(third /fourth) owner.
Looks like its running the stock firmware
Android Version
2.2
Baseband Version
12.28b.60.140eU_26.03.02.26_M
Kernel Version
2.6.32.17-g9ab3677
Build Number
1.22.531.8 CL277427
Thanks in advance
Did you try a 3rd party camera app to make sure the camera works?
No third party camera app works either. I think they all use the base app in the background or something.
At this point since you cant get your money back you might as well root it and install a different rom and see what happens.
Well I ibuy all my phones off craigslist and I can get replacement from tmobile. Worked for mytouch 4g and worked for g2.
Please click thanks button
U must be willing to spend sometime on this...
Won't work unless ur a tmobile subscriber.
1.go on tmobile website, log in, go to contact us and online chat.
2.find the one that says trouble shooting
3.fill out ur info
4.tell them you recently bought a g2. (Don't say like 2 weeks ago or anything like that, tell them you bought it yesterday) and obiviosuly don't tell them you bought it off ebay or craig. Act like you bought it off tmobile store.
Tell them you have a friend and he had his g2 for a while and he's firmware version is different than yours. Tell them he received an ota upgrade sometime ago. and you still haven't received your ota update. So you took it to the store and everything and they told you to contact tmobile and see if your imei number is in their system. Now they will require your imei number. Give them your imei number and they will tell you they updated in and ur imei number is now in their system.
At this point their system will think you just bought the phone as it just registered on their system. So its like your on tmobile 14 days remorse return thingy. I forgot what its called.
Now exit the online chat.
Now this time choose phone acce then warranty exchange.
And tell them you are experiencing weird reboots problem. Tell them the phone reboots by itself like 5 times a day. And you found a dead pixel on the screen idk make some stuffs up
And tell them you already took it to the store and did hard reset and eveything and your still experiencing problems.
(This is a must part or they will walk you through hard resetting the phone steps and tell you to contact again if you're still experiencing problem)
Ur done. They will say they will send you the replacement phone at this point.
Just make sure you still have the void sticker and u don't have any water damage. Or you will get charged.
Sent from my HTC Vision using Tapatalk
Oops double.post
Just out of curiosity how much did you pay for it
Sent from my myTouch_4G_Slide using XDA Premium App
Strange, some others have mentioned it, have you tried rooting and installing a custom rom? Or is that something you didn't have interest in doing?
eunkipark92 said:
Well I ibuy all my phones off craigslist and I can get replacement from tmobile. Worked for mytouch 4g and worked for g2.
Please click thanks button
U must be willing to spend sometime on this...
Won't work unless ur a tmobile subscriber.
1.go on tmobile website, log in, go to contact us and online chat.
2.find the one that says trouble shooting
3.fill out ur info
4.tell them you recently bought a g2. (Don't say like 2 weeks ago or anything like that, tell them you bought it yesterday) and obiviosuly don't tell them you bought it off ebay or craig. Act like you bought it off tmobile store.
Tell them you have a friend and he had his g2 for a while and he's firmware version is different than yours. Tell them he received an ota upgrade sometime ago. and you still haven't received your ota update. So you took it to the store and everything and they told you to contact tmobile and see if your imei number is in their system. Now they will require your imei number. Give them your imei number and they will tell you they updated in and ur imei number is now in their system.
At this point their system will think you just bought the phone as it just registered on their system. So its like your on tmobile 14 days remorse return thingy. I forgot what its called.
Now exit the online chat.
Now this time choose phone acce then warranty exchange.
And tell them you are experiencing weird reboots problem. Tell them the phone reboots by itself like 5 times a day. And you found a dead pixel on the screen idk make some stuffs up
And tell them you already took it to the store and did hard reset and eveything and your still experiencing problems.
(This is a must part or they will walk you through hard resetting the phone steps and tell you to contact again if you're still experiencing problem)
Ur done. They will say they will send you the replacement phone at this point.
Just make sure you still have the void sticker and u don't have any water damage. Or you will get charged.
Sent from my HTC Vision using Tapatalk
Click to expand...
Click to collapse
Hiw sure are you that this will work on a G2 that was purchased back in October? I have a legitimate problem....traded my N1 for G2 on craigslist and now the screen is white w/black lines. I have a custom ROM installed (but didn't tell them that). I called and they said it's not under warranty (since I'm not the original owner). I'm guessing that conversation is in the system, but I'm willing to try this method. This seems incredibly sketchy and it seems like they would have the phone in the system on the original owner's account.
Im jsut wondering, if something ever happens to my GSM Gnex can i send in for warranty since it is not a USA phone?
Didn't the store/site you got it from provide you with a warranty? they usually send out to Samsung on your behalf and take care of all of that..I dun see why you can't go to Samsung yourself, should be okay and covered
Sent from my Galaxy Nexus using Tapatalk
leonironchef said:
Didn't the store/site you got it from provide you with a warranty? they usually send out to Samsung on your behalf and take care of all of that..I dun see why you can't go to Samsung yourself, should be okay and covered
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Click to collapse
Actually Samsung Europe has absolutely no obligation to honor your warranty if you imported a grey market device. You have to go through your importer.
Yes speaking of grey market, check if your warranty is based on the international warranty handled by your importer...ow there are regional warranties so your importer has to get it fixed in the country of origin...so not necessarily USA
Sent from my Galaxy Nexus using Tapatalk
i purchased it from amazon, so ?
hitmanre said:
i purchased it from amazon, so ?
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Click to collapse
i bought mine from european web site , had issues , called samsung , they send me shipping label repaired here in usa (texas) sent back cost me nothing but time and they didnt ask were i got it , so no u dont have to call the people u got it from call samsung they will fix it they dont care were u got it. the phone just came out everyones is under warranty , now if u wait to long then u may have issues cause they wont no how old it is , but right now ur good, they actually sent me brand new one box and everything mine was not repairable they said
drawde40599 said:
i bought mine from european web site , had issues , called samsung , they send me shipping label repaired here in usa (texas) sent back cost me nothing but time and they didnt ask were i got it , so no u dont have to call the people u got it from call samsung they will fix it they dont care were u got it. the phone just came out everyones is under warranty , now if u wait to long then u may have issues cause they wont no how old it is , but right now ur good, they actually sent me brand new one box and everything mine was not repairable they said
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Click to collapse
You had to have lucked out. Samsung has been refusing service in the US to everyone since the phone is from Europe.
OP your best bet is a warranty through Amazon that you should have. If not, Ensquared will provide you with a warranty.
Sent from my GT-N7000 using xda premium
joshnichols189 said:
You had to have lucked out. Samsung has been refusing service in the US to everyone since the phone is from Europe.
OP your best bet is a warranty through Amazon that you should have. If not, Ensquared will provide you with a warranty.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
im not sure were u herd or read this but its not true they were more than happy to help me they did not ask me any questions about my phone not even imei number this was 2 weeks ago , call them yourself 1-888-987-4357 they even called me back 3 days later make sure i received my brand new phone
drawde40599 said:
im not sure were u herd or read this but its not true they were more than happy to help me they did not ask me any questions about my phone not even imei number this was 2 weeks ago , call them yourself 1-888-987-4357 they even called me back 3 days later make sure i received my brand new phone
Click to expand...
Click to collapse
I didn't only hear this.. they refused me service and told me to call Samsung Europe.
Sent from my GT-N7000 using xda premium
Do you need to reset binary counter like gs2?? Do you need to do clean install if you installed rom before?
hp13 said:
Do you need to reset binary counter like gs2?? Do you need to do clean install if you installed rom before?
Click to expand...
Click to collapse
I did, I went back to stock 4.0.1 then relocked bootloader then let the phone update to 4.02 and sent it in . I didn't see a counter on galaxy nexus but I have a jig that I use for my captivate and gs2's so I did "jig" it just cause .......
drawde40599 said:
I did, I went back to stock 4.0.1 then relocked bootloader then let the phone update to 4.02 and sent it in . I didn't see a counter on galaxy nexus but I have a jig that I use for my captivate and gs2's so I did "jig" it just cause .......
Click to expand...
Click to collapse
ok thats helpful. thanks.. right now i am just testing the stock roms battery life..i am coming from galaxy s2 i9100... so i am so excited to join nexus side
joshnichols189 said:
I didn't only hear this.. they refused me service and told me to call Samsung Europe.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
This was my exact experience too. Should I just call back and try a different CSR?
Just got off the phone with Samsung UK, who referred me to their repair location: "Intercity".
Intercity has told me they will *NOT* service phones from overseas any longer. ONLY phones that are within the EU.
awesome. Gonna call Samsung USA and Samsung Canada back now.
hi there, i have an sgh-m919 which is 4months old. it worked fine for the first 3 then one night without warning, the cell-signal indicator turned into a circle with a line through it, indicating no carrier.
did some looking, seems that the imei is now reading as unknown (i did not try to root or do anything to it for this to occur). this is not a stolen device and the people i bought it from can't help.
after perusing your excellent help/forums, i tried rooting, reflashing stock tmobile, triangle-away, u name it, same result- imei unknown, circle with line through it.
i am wondering if i have a hardware fault which is causing this because of the many things i have tried, none seem to change this one issue. Note that when i press the codes to go into service mode, the screen shows a blank service mode, as opposed to a menu which is what is supposed to be there. So i am really puzzled if this is a hardware fault which is disallowing the drivers or whatever to initialise?
my question is- is there some diagnostic i can run which will interrogate the hardware and report if there is a failure? i would like to keep the phone stock samsung tmobile as opposed to rooting etc.
any assistance would be appreciated
thanks
Greg
rookoorarr said:
hi there, i have an sgh-m919 which is 4months old. it worked fine for the first 3 then one night without warning, the cell-signal indicator turned into a circle with a line through it, indicating no carrier.
did some looking, seems that the imei is now reading as unknown (i did not try to root or do anything to it for this to occur). this is not a stolen device and the people i bought it from can't help.
after perusing your excellent help/forums, i tried rooting, reflashing stock tmobile, triangle-away, u name it, same result- imei unknown, circle with line through it.
i am wondering if i have a hardware fault which is causing this because of the many things i have tried, none seem to change this one issue. Note that when i press the codes to go into service mode, the screen shows a blank service mode, as opposed to a menu which is what is supposed to be there. So i am really puzzled if this is a hardware fault which is disallowing the drivers or whatever to initialise?
my question is- is there some diagnostic i can run which will interrogate the hardware and report if there is a failure? i would like to keep the phone stock samsung tmobile as opposed to rooting etc.
any assistance would be appreciated
thanks
Greg
Click to expand...
Click to collapse
Did you buy it from a store? If so take it back to the store and demand they give you a new one.
Did you buy it from a person selling it second hand? If so they screwed you over. They sold you the phone then reported it stolen later and got themselves a brand new on on a warrenty claim. As soon as they report their current one stolen T Mobile blacklists the IMEI. Call the cops on them. Call the warrenty company too any let them know that a fraudlent claim was filed.
Skipjacks said:
Did you buy it from a store? If so take it back to the store and demand they give you a new one.
Did you buy it from a person selling it second hand? If so they screwed you over. They sold you the phone then reported it stolen later and got themselves a brand new on on a warrenty claim. As soon as they report their current one stolen T Mobile blacklists the IMEI. Call the cops on them. Call the warrenty company too any let them know that a fraudlent claim was filed.
Click to expand...
Click to collapse
hi, thanks for your reply.
yes i bought it from a store and when i took it to them for service, it just sat there for 2 weeks before i pulled it back. they did not work on it and when i diagnosed the imei problem, they replied that this has never happened to them before so i doubt they are capable of repairing this anyway.
based on your suggestion that the imei is blacklisted- if this is true, how come the issue doesn't go away temporarily when i flash to oem without a sim installed? the phone does not go onto the network at all- it shows that circle upon boot. i am thinking that if the imei was indeed blocked, it would allow the phone to go online to the carrier and then report it as unknown.
the issue seems to be that either the nv has been corrupted (which i am guessing would be rewritten over with a fresh one when flashed) or there is some hardware fault (such as the cell radio) which is causing this.
the phone works great on wifi, all apps work fine, everything seems normal except for the cellular/mobile ability.
that's why i am asking if there is a hardware diagnostic i can run to verify or deny this is the problem.
thanks
Greg
rookoorarr said:
hi, thanks for your reply.
yes i bought it from a store and when i took it to them for service, it just sat there for 2 weeks before i pulled it back. they did not work on it and when i diagnosed the imei problem, they replied that this has never happened to them before so i doubt they are capable of repairing this anyway.
based on your suggestion that the imei is blacklisted- if this is true, how come the issue doesn't go away temporarily when i flash to oem without a sim installed? the phone does not go onto the network at all- it shows that circle upon boot. i am thinking that if the imei was indeed blocked, it would allow the phone to go online to the carrier and then report it as unknown.
the issue seems to be that either the nv has been corrupted (which i am guessing would be rewritten over with a fresh one when flashed) or there is some hardware fault (such as the cell radio) which is causing this.
the phone works great on wifi, all apps work fine, everything seems normal except for the cellular/mobile ability.
that's why i am asking if there is a hardware diagnostic i can run to verify or deny this is the problem.
thanks
Greg
Click to expand...
Click to collapse
If you bought it from a store brand new then the imei is not likely the issue. At least not because its been blacklisted.
Again though, you bought it from a store. Its 4 months old and it broke. Take it back and tell them to give you a new one. What country are you in? Some countries have much stronger consumer protection rules.
Sent from my GT-P5110 using Tapatalk
I'm in Trinidad, West Indies (the Caribbean)
I have contacted t-mobile who says they can't help because I'm not a t-mobile customer and the people I bought it from are useless when it comes to service. They gave only a 30 day warranty so it's out.
Last resort, have contacted samsung, awaiting reply
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
rookoorarr said:
I'm in Trinidad, West Indies (the Caribbean)
I have contacted t-mobile who says they can't help because I'm not a t-mobile customer and the people I bought it from are useless when it comes to service. They gave only a 30 day warranty so it's out.
Last resort, have contacted samsung, awaiting reply
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Have you pulled out the battery and looked on the back and checked the IMEI there to see if its blacklisted? If it isn't then you can push it back into the phone, I had the problem on my old s3 and I would think that the solution would be the same to fix it.
Sent from my GT-I9505G using XDA Premium 4 mobile app
I have the imei from the sticker under the battery but don't know the site to check for blacklisted imei's; guess I'll google it
I also don't know how to push it back onto the phone: all the free apps I tried don't work. The service menu is also blank.
Greg
Sent from my SGH-M919 using xda app-developers app
Yeah it sounds like something deleted out the information in the rom that holds that data.
I beleive in the etc folder.
I forget without looking.
There are many tools on the forum to backup IMEI data to prevent this from happening and restore it from backup if it does.
In this case, were presumably there is no backup, the phone will need to be serviced by samsung.
Agreed. Based on the number of ideas I tried from xda, the issue was never repaired so I hooe samsung can help
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
based on checks with several imei blacklist sites, it seems that my imei is blacklisted (wtf!)
i have emailed t-mobile to verify as well.
but here's a question- if my device got blacklisted on the night when the imei went null in the phone- was it deactivated by t-mobile (note, i am not a t-mobile customer, i am not in the USA) and if it was, how come flashing to samsung oem doesn't repair the issue?
i do not have a sim in the phone so it's not even going to try to connect to a carrier. i am confused if it could have been remotely disabled via t-mobile and how can i get this back up and running again?
Thanks
Greg
rookoorarr said:
based on checks with several imei blacklist sites, it seems that my imei is blacklisted (wtf!)
i have emailed t-mobile to verify as well.
but here's a question- if my device got blacklisted on the night when the imei went null in the phone- was it deactivated by t-mobile (note, i am not a t-mobile customer, i am not in the USA) and if it was, how come flashing to samsung oem doesn't repair the issue?
i do not have a sim in the phone so it's not even going to try to connect to a carrier. i am confused if it could have been remotely disabled via t-mobile and how can i get this back up and running again?
Thanks
Greg
Click to expand...
Click to collapse
The store you bought it from sounds shady if they won't honor the manufacturers warranty. They also seem to have sold you a stolen phone. Call the cops.
You will never get the phone unblacklisted.
Sent from my GT-P5110 using Tapatalk
Skipjacks said:
The store you bought it from sounds shady if they won't honor the manufacturers warranty. They also seem to have sold you a stolen phone. Call the cops.
You will never get the phone unblacklisted.
Sent from my GT-P5110 using Tapatalk
Click to expand...
Click to collapse
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
xdapowerapps said:
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I don't think you can. Once the imei is on that blacklist I think its there to stay.
Sent from my GT-P5110 using Tapatalk
xdapowerapps said:
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Once blacklisted it's a done deal. Even if you offer to pay any balance owed tmobile will say no.
Only recourse is try and get a refund from the store.
☞ Sent from here☜???
baseballfanz said:
Once blacklisted it's a done deal. Even if you offer to pay any balance owed tmobile will say no.
Only recourse is try and get a refund from the store.
☞ Sent from here☜???
Click to expand...
Click to collapse
Try bringing really big scary mean looking guys with you into the store. See if the manager is more understanding of your issue when you have 'friends' there.
Lol great answers thanks to all so far
I have reported the blacklist to the store, awaiting reply now
I also wrote samsung who has referred me to a local dealer but I am waiting to see what the store does first.
Can anyone say how t-mobile did this? I do not have a t-mobile sim, I was using the phone on wifi as normal when the imei went null
How did t-mobile find the device to null the imei (I am not in the usa) and what exactly was done? What files or database on my device was deleted/erased?
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
rookoorarr said:
Lol great answers thanks to all so far
I have reported the blacklist to the store, awaiting reply now
I also wrote samsung who has referred me to a local dealer but I am waiting to see what the store does first.
Can anyone say how t-mobile did this? I do not have a t-mobile sim, I was using the phone on wifi as normal when the imei went null
How did t-mobile find the device to null the imei (I am not in the usa) and what exactly was done? What files or database on my device was deleted/erased?
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Nothing was changed on your phone.
T Mobile blacklists the phone's serial number (IMEI) which is sent to the cell tower everytime the phone moves to a new tower or re-authenticates itself on a tower. If your IMEI is blacklisted then the network says it won't allow the device to authenticate.
Even though you don't use T Mobile you may still be using a T Mobile network. The 4 main US carriers sublet their networks to smaller carriers, and while I'm not super familiar with the cell carriers used in Trinnidad, I'd bet you anything that the US carriers opperate the networks there even if it's under different names or through subletting of the their networks.
There is also some ambiguity as to if cell phone carriers share those blacklists with each other. If they do, then getting blacklisted on one GSM network is the same as getting blacklisted on all GSM networks. I'm not sure if that's going on though.
Hmmmm then the issue I have is different. The device is showing a null imei so it never gets to register on the carrier
Sent from my SGH-M919 using xda app-developers app
rookoorarr said:
Hmmmm then the issue I have is different. The device is showing a null imei so it never gets to register on the carrier
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Then something else happened that damaged the IMEI on your device.
But you specifically said you checked your IMEI against the blacklist and said yours was blacklisted. All advice that was given to you after that was based on that information.
If the IMEI is damaged on your device, then you need to find help elsewhere. We do not discuss how to repair/restore/replace IMEI's on XDA unless you have a previous backup of the EFS partition made in recovery for YOUR device. If so, just restore that backup. If not, you cannot use XDA to find out how to fix a bad IMEI. There are too many ways that information is used for evil and theivery and XDA will not be a party to the discemination of that information.
Agreed, understood.
If you look at my original question, you will see where I was querying a null imei. And as the thread continued, someone suggested I check the imei blacklist. I thought that t-mobile had done something remotely to my device to disable it, that's how I got to this point. My original issue still remains-null imei.
I understand that changing imei is illegal so I have not requested that. I was enquiring what could have happened to my device, given that I did not root or tamper with it in any way to cause a null imei.
If it is that the efs or nv or whatever file on the device got corrupted, I can accept that. Odd thing is that if it's a protected system file then how could it become corrupted in the first place.
Nevertheless, I do not wish to be blacklisted here on xda so I am not asking for advice on how to change imei.
If I knew I needed to backup whatever files before, I would have. But this is not my first Android (I owned a nexus one since it came out and it still works to this day) and I never had this issue of corrupted files. Granted, it is an older version of android.
I appreciate all the advice given so far.
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
I bought a t-mobile S4 and discovered it came rooted already. Is this normal? It was from an authorized t-mobile reseller. I don't mind the fact that it's rooted, but what precautions can I take that some malware/spyware isn't installed? Is running a scan with malwarebytes good enough? The reseller said it was rooted to remove some bloatware, but how can I make sure nothing bad was installed? Since the phone is rooted, that also means I can't receive OTA updates, is that right?
Thanks for any info.
It's not normal if you got it from a T-mobile store. An independent but authorized site is different. Maybe someone rooted it but returned it or traded in. If you're really concern just Odin flashed the stock firmware.
☞ Sent from here☜???
baseballfanz said:
It's not normal if you got it from a T-mobile store. An independent but authorized site is different. Maybe someone rooted it but returned it or traded in. If you're really concern just Odin flashed the stock firmware.
☞ Sent from here☜???
Click to expand...
Click to collapse
Odin back to stock would deffinately work.
But you don't really have to do that. You could just put on a custom recovery, and flash any rom.
Any spyware that a previous user put on the device you have to reside in th esystem partition. Flashing any other rom would wipe out the system partition and installing a fresh one over top.
re: Unrooting
pcglue said:
I bought a t-mobile S4 and discovered it came rooted already. Is this normal? It was from an authorized t-mobile reseller. I don't mind the fact that it's rooted, but what precautions can I take that some malware/spyware isn't installed? Is running a scan with malwarebytes good enough? The reseller said it was rooted to remove some bloatware, but how can I make sure nothing bad was installed? Since the phone is rooted, that also means I can't receive OTA updates, is that right?
Thanks for any info.
Click to expand...
Click to collapse
Yes a rooted phone will not be able to update using OTA or KIES.
There is another easier way to Unroot the phone, just click on superSU
then click on the settings tab and scroll down til you see "Full Unroot"
"cleanup for permanent unroot" (you still will be able to re-root the phone).
That way there is no reason to flash any roms unless you don't like
what you already have, also even without root you still can use
a custom recovery if that's what you want to do.
After unrooting you will no longer be able to use any apps or
anything else which requires root access.
Good luck!
Skipjacks said:
Odin back to stock would deffinately work.
But you don't really have to do that. You could just put on a custom recovery, and flash any rom.
Click to expand...
Click to collapse
Would I be able to use tmobile's wifi calling if I use a rom other than stock?
Thanks everybody for the help and useful info!
pcglue said:
Would I be able to use tmobile's wifi calling if I use a rom other than stock?
Thanks everybody for the help and useful info!
Click to expand...
Click to collapse
As long as it's a TouchWiz rom based on the T Mobile Stock ROM.
Skipjacks said:
As long as it's a TouchWiz rom based on the T Mobile Stock ROM.
Click to expand...
Click to collapse
Well, I just found out some other disturbing info. The IMEI on my S4 is 0. It's obviously different from the sticker on the back. And on 2 other S4's I bought at the same time, the IMEI's look valid, but are different from the stickers on the back as well.
I bought these from an independent tmobile store. Why would the phones I bought be rooted and have non-matching IMEI's? Do I have stolen/black market/refurbished phones? I thought I got a discount because of the quantity I bought (5 total, it was for 2 families), but now I think there's something shady about these phones. I don't have ready access to the last 2 phones I bought in this batch, but I suspect they are rooted with non-matching IMEI's as well.
What are the implications of this? I would think these phones are not under Samsung or Tmobile warranty, even though the guy at the store says they are. And in the future, would Tmobile help me (unlocking or I don't know what else) if I am using these phones? They should still help with account/plan changes, but I imagine there are probably some things they won't help with. I'm thinking of returning these phones to avoid future hassles now. Or am I being too paranoid?
pcglue said:
I bought these from an independent tmobile store.
Click to expand...
Click to collapse
This is where your worries should stop.
You bought these from a store. You have a receipt. Take them back to the store and tell them to fix it.
If they won't, take the matter up with T Mobile and tell them that one of their authorized retailers (if it says T Mobile it's an authorized retailer, even if i'ts an independantly owned shop) is selling stolen phones. I promise you that T Mobile will take this very seriously, though you may have to get past the front line customer service rep to find someone who cares.
If it's not a T MObile authorized retailer and it's just a random genric cell phone shop, then T Mobile isn't going to care. But the cops will.
I'd also file a complaint with your local consumer protection agency.
It's one thing is a back ally deal from a guy in a trench coat who started the transaction with "Pssst....hey, buddy...wanna buy a cheap cell phone?" goes south. It's another thing entirely when it's a legitimate store that's ripping you off and cahrging to sale taxes and stuff on tope of your purchase.
And if they didn't know what they were doing when they sold you stolen / broken / semi-refurbished goods, well quite frankly that's their problem. It's not your problem. They told you they were selling you new phones. If they sold you not new phones, they have defrauded you. It doesn't matter if they knew or not.
The IMEI's on the stickers on the phones should match the receipt. That will be proof that you're not pulling a switcheroo on the store.
If they don't match the receipt and you left the store with them anyway, there is a certain amount of Caveat Emptor that applies. (Latin for "Let the Buyer Beware"). You might be out of luck.
Experts. One of my friend bought a note 2 n7100 and has been using it since a few days. He wanted to upgrade so he tried to sell it to a second hand dealer, who notice that the imei was different from what was printed on the back panel. The phone is on stock 4.3 with knox count on zero. How can I help him get back the original imei. BTW the phone is working normal, problem is just the bogus imei.
Thanks.
Sent from my GT-N7100 using Tapatalk
ibraahim said:
Experts. One of my friend bought a note 2 n7100 and has been using it since a few days. He wanted to upgrade so he tried to sell it to a second hand dealer, who notice that the imei was different from what was printed on the back panel. The phone is on stock 4.3 with knox count on zero. How can I help him get back the original imei. BTW the phone is working normal, problem is just the bogus imei.
Thanks.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Well, there are two possibilities:
1) The phone might be stolen and reported, so somebody changed the internal imei so it could work on networks. Find a website on your country where you can verify reported imeis and find out, but search the one on the back behind the battery, that's the one that matters (real one).
2) Thre imei might have been changed during another rom flash, sometimes that causes the imei to get corrupted and needs to be fixed and it can only be done by real samsung or mobile operators support.
Hope this helps. If it did, hit the thanks button.
Sent from my GT-N7100 using XDA Premium 4 mobile app