Kies don't recognize SGH-T989D - T-Mobile Samsung Galaxy S II SGH-T989

Good day,
I am trying to connect my wifes SGH-T989D Samsung Galaxy S IIx Koodo phone to Kies. The phone is stock and not modified. Running Stock ICS 4.04 Android. Kies don't recognize the phone connected. I tried the debugging method. Nothing and I am really peeved. Anyone have suggestions????

ern88 said:
Good day,
I am trying to connect my wifes SGH-T989D Samsung Galaxy S IIx Koodo phone to Kies. The phone is stock and not modified. Running Stock ICS 4.04 Android. Kies don't recognize the phone connected. I tried the debugging method. Nothing and I am really peeved. Anyone have suggestions????
Click to expand...
Click to collapse
why would someone use kies ? it is completely useless
try uninstalling (I recommend "your uninstaller") for a clean uninstall , then install the samsung usb drivers , the kies

nabilbek said:
why would someone use kies ? it is completely useless
try uninstalling (I recommend "your uninstaller") for a clean uninstall , then install the samsung usb drivers , the kies
Click to expand...
Click to collapse
To update the phone. Since this version don't have over the air Update Like my HTC One has. Wish Samsung would have done that!!!!

ern88 said:
To update the phone. Since this version don't have over the air Update Like my HTC One has. Wish Samsung would have done that!!!!
Click to expand...
Click to collapse
still, I would grab the stock rom from here or sammobile.com and odin flash it
I hate OTAs

nabilbek said:
still, I would grab the stock rom from here or sammobile.com and odin flash it
I hate OTAs
Click to expand...
Click to collapse
Well, I don't have OTA option. And lies is the only way to check and install updates. This is my wife's phone and I rather not use unofficial updates. Sammobile doesn't have updates for canadian phones.

ern88 said:
Well, I don't have OTA option. And lies is the only way to check and install updates. This is my wife's phone and I rather not use unofficial updates. Sammobile doesn't have updates for canadian phones.
Click to expand...
Click to collapse
here is the latest update that u would get from kies, grabbed from sammobile : http://www.hotfile.com/dl/180851941/242c562/T989DTLLG2_T989DKDOLG2_KDO.zip.html

nabilbek said:
here is the latest update that u would get from kies, grabbed from sammobile : http://www.hotfile.com/dl/180851941/242c562/T989DTLLG2_T989DKDOLG2_KDO.zip.html
Click to expand...
Click to collapse
Well after hours of searching I found what the problem was. I had to dial *#7284# and turn on PDA mode on the USB section. And I connected it to Kies and it worked. I am sure this will solve the problem lots of ppl have had with connection issues.

ern88 said:
Well after hours of searching I found what the problem was. I had to dial *#7284# abd turn on PDA mode on the USB section. And I connected it to Kies and it worked. I am sure this will solve the problem lots of ppl have had with connection issues.
Click to expand...
Click to collapse
well this is new to me, take my thanks

Thanks
ern88 said:
Well after hours of searching I found what the problem was. I had to dial *#7284# and turn on PDA mode on the USB section. And I connected it to Kies and it worked. I am sure this will solve the problem lots of ppl have had with connection issues.
Click to expand...
Click to collapse
this solved the Kies problem with recognizing the T989D

Having Trouble updating to Jellybean via Kies
Hello guys! As my username implies, I've been the owner of a Samsung T989D Heracles for about 8 months or so. I've had so many **** ups when it comes to doing any exploits with my phone and most recently I've had issues upgrading my firmware with Kies. Twice now there's been this notice of this box that appears to say "PC can't recognize my phone" and that was due to my phone being in download mode. Tried unchecking and checking USB debugging resulting in the same **** happening again. Not comfortable with installing Jellybean unofficially because I don't wanna deal with my wireless carrier(the sales people in the store are a bunch of idiots). Any advice or suggestion?

Noob_Android_User said:
Hello guys! As my username implies, I've been the owner of a Samsung T989D Heracles for about 8 months or so. I've had so many **** ups when it comes to doing any exploits with my phone and most recently I've had issues upgrading my firmware with Kies. Twice now there's been this notice of this box that appears to say "PC can't recognize my phone" and that was due to my phone being in download mode. Tried unchecking and checking USB debugging resulting in the same **** happening again. Not comfortable with installing Jellybean unofficially because I don't wanna deal with my wireless carrier(the sales people in the store are a bunch of idiots). Any advice or suggestion?
Click to expand...
Click to collapse
Download mode is used to install packages, Kies put your phone in download mode only if he installs any update, so it means you shouldn't put your phone on download mode to make it recognized by Kies. Did you install the specific drivers for your phone?

Noob_Android_User said:
Hello guys! As my username implies, I've been the owner of a Samsung T989D Heracles for about 8 months or so. I've had so many **** ups when it comes to doing any exploits with my phone and most recently I've had issues upgrading my firmware with Kies. Twice now there's been this notice of this box that appears to say "PC can't recognize my phone" and that was due to my phone being in download mode. Tried unchecking and checking USB debugging resulting in the same **** happening again. Not comfortable with installing Jellybean unofficially because I don't wanna deal with my wireless carrier(the sales people in the store are a bunch of idiots). Any advice or suggestion?
Click to expand...
Click to collapse
A lot of the time this is due to your PC not installing the drivers correctly.. Either that or you should try different USB ports.
Try downloading the newest Odin connecting your phone and put it in download mode. If Odin does not recognize your phone then the drivers got borked up during installation .. And if Odin does see your phone ..then just use that instead.
**** kies !
Sent from my SGH-T989 using xda premium

jonmassot said:
Download mode is used to install packages, Kies put your phone in download mode only if he installs any update, so it means you shouldn't put your phone on download mode to make it recognized by Kies. Did you install the specific drivers for your phone?
Click to expand...
Click to collapse
Did install specific drivers so which one of these drivers do i use?

Noob_Android_User said:
Did install specific drivers so which one of these drivers do i use?
Click to expand...
Click to collapse
The only drivers you need to concern yourself with called Samsung USB driver for mobile phones
Sent from my SGH-T989 using xda premium

Related

Warning: Stay away from Kies

There is a devil in disguise called Kies, which Samsung has unleashed on its victims (customers).
The internet is full of it! Google 'kies' and you Will find only problems from the first page itself!
Don't know what Samsung had in mind when it was released. Working on it is like a hurdle race and the normal user isn't an athlete! Even if you pass on hurdle somehow, another one is waiting for you with a big grin. There is no alternative. Use Odin and your warranty's in trouble.
I have been trying to upgrade my GT-I9000 to 2.2 for days! First Kies won't detect my phone. I tried deleting files with long extensions but it didn't work. After many more alleged solutions I finally had to hunt down all Kies files and registry keys. Reinstalled Kies and it worked. But this was not the end of the story! It detected the phone but won't upgrade it!
"This device firmware cannot be upgraded!!"
Why??
Even the Samsung people did not have the answer.
Another series of possible solutions and finally one worked!
But again this was not the end. Halfway through the firmware download came the 'Cannot connect to remote server'. Only once it had brought misery but it came again, and again, and again.
And until now the end user still lies in vain.....
You came here to complain about Kies.... ????
Dude, just flash it urself, it's easier and safer ....
I would never use Kies to upgrade, hell NO... But goodluck..... U ginna need it
Sent from my GT-I9000 using Tapatalk
search on here for Kies Reg Hack and spoof the product code as XEU, then re-connect and it will give you the update.
or just do it the odin way as previously suggested.
Odin, definitely
Use Odin. Got Froyo in my GT I9000 yday with it.
Kies is the worst piece of crappy software I've seen.
Cheers,
Roger
1. Begin here
Use this method heimdall
2. Then here
3. Finally here
Hope this helps...
Fremen567 said:
You came here to complain about Kies.... ????
Dude, just flash it urself, it's easier and safer ....
I would never use Kies to upgrade, hell NO... But goodluck..... U ginna need it
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
Dude, I'm just highlighting Samsung's deeds. Let it be a warning to all who read to stay away from Kies!
Sent from my GT-I9000 using XDA App
kunjar said:
1. Begin here
Use this method heimdall
2. Then here
3. Finally here
Hope this helps...
Click to expand...
Click to collapse
Thanx kunjar!
That sure helps a lot!!
Sent from my GT-I9000 using XDA App
Turbokat said:
There is a devil in disguise called Kies, which Samsung has unleashed on its victims (customers).
The internet is full of it! Google 'kies' and you Will find only problems from the first page itself!
Don't know what Samsung had in mind when it was released. Working on it is like a hurdle race and the normal user isn't an athlete! Even if you pass on hurdle somehow, another one is waiting for you with a big grin. There is no alternative. Use Odin and your warranty's in trouble.
I have been trying to upgrade my GT-I9000 to 2.2 for days! First Kies won't detect my phone. I tried deleting files with long extensions but it didn't work. After many more alleged solutions I finally had to hunt down all Kies files and registry keys. Reinstalled Kies and it worked. But this was not the end of the story! It detected the phone but won't upgrade it!
"This device firmware cannot be upgraded!!"
Why??
Even the Samsung people did not have the answer.
Another series of possible solutions and finally one worked!
But again this was not the end. Halfway through the firmware download came the 'Cannot connect to remote server'. Only once it had brought misery but it came again, and again, and again.
And until now the end user still lies in vain.....
Click to expand...
Click to collapse
before you move to other method, did you try KIES 2.0?
Kies 2.0 suck.............so iTunes-ish!!!! but it is ok for me...the problem is the system performance!!!
Yes
bsamurai said:
before you move to other method, did you try KIES 2.0?
Click to expand...
Click to collapse
I have an updated version of kies
Funny. It always worked for me.
Sent from my GT-I9000 using XDA App
Same here, never really had any problems with KIES. I've flashed numerous times using the reg hack.
I use ODIN only for kernels and modded ROM's.
However, to use ODIN I always have to use my laptop (WinXP) as it gives errors on my desktop PC (Win7).
No problems with Kies here as well, but rejoice ... with 2.2.1 and higher, you can get OTA updates on your SGS.
Dread using kies.it doesnt work on one computer its bricked my other computer.
rtoussaint said:
No problems with Kies here as well, but rejoice ... with 2.2.1 and higher, you can get OTA updates on your SGS.
Click to expand...
Click to collapse
Didn't know that, any idea on how you should get the updates (when one is available )?
ota = over the air, which means u download with our phone, no need for pc.
now u need 2e recovery to do that now, because the update has to be signed by samsung(i could be wrong with this, as I didn't use it)
Sent from my GT-I9000 using XDA App
Sysiphus1981 said:
ota = over the air, which means u download with our phone, no need for pc.
now u need 2e recovery to do that now, because the update has to be signed by samsung(i could be wrong with this, as I didn't use it)
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Thanks for the info!
.
Those who did not have any problems must be the luckiest people on Earth!
I had problems with every install on all my machines.
Well im using odin to flash stock firmwares on my phone. Just using Kies for samsung drivers, is that ok?
Only problem I've had with KIES is that I have to plug in my phone before I start KIES or it won't find it. My experience with the software has been mostly positive.(That goes for the old and new versions of KIES)
Regards

Just upgraded to Kies 2.1.0...Is Kies terrible for everyone or just me

I tried to use the previous version of kies to upgrade my gs2 but it never worked. Update would be from:
[KF3/phone:ke7/csc:KD1] to [KI4/phone:KI1/csc:kh2]
Which I'm sure is a big step forward as I haven't been able to update forever. I thought that once I updated Kies I'd finally be able to update my phone. Now when I connect my s2 and hit update firmware, as soon as it asks to backup it loses the connection to the s2. I've reinstalled drivers twice to no avail.
Does Kies just blow as a software or am I doing something wrong.
Kies blows big time - utterly useless... useless at upgrading, useless at backing up. According to their twitter @samsungkies - "Seamless experience with Smarter Kies". That's a joke of a statement. Go with Odin my friend, much less aggro and it works all the time.
^ I so much agree to that post.
Kies never worked for me, not even when my SGS II was used with the stock rom that shipped with it. While there was an update out for quite a long time (> 1 month) it still was showing my version as being current.
Odin is so much better or just as simple: flashing from CWM.
husaam said:
Kies blows big time - utterly useless... useless at upgrading, useless at backing up. According to their twitter @samsungkies - "Seamless experience with Smarter Kies". That's a joke of a statement. Go with Odin my friend, much less aggro and it works all the time.
Click to expand...
Click to collapse
I briefly looked at Odin not too long ago, it looked sort of confusing. I'm in another country currently and spend most of my time either (50+ hours a week) working on projects here or exploring the country. As such I don't have much time to learn a new program if it's too confusing. But I'll give it a try and hopefully get to say goodbye to kies forever.
edit: Do I need to root* my s2 to use odin?
aDroidtoRemember said:
I briefly looked at Odin not too long ago, it looked sort of confusing. I'm in another country currently and spend most of my time either (50+ hours a week) working on projects here or exploring the country. As such I don't have much time to learn a new program if it's too confusing. But I'll give it a try and hopefully get to say goodbye to kies forever.
Click to expand...
Click to collapse
It's actually quite simply. Most ROMS come with only one file. That can be flashed via PDA. Do NOT, I repeat, do NOT, I repeat once again, do NOT, and again: do NOT! tick ANY option in ODIN, unless stated specifically in the ROM's instructions and even then tripple check that you're really about to flash a SGS II firmware.
So as long as you get the right firmware, do not tick anything and just flash it via PDA you should be quite safe. There's always a minimal risk, even if you do everything right but it's very very small.
Try This!
RUN Kies onces its loaded connect phone it will say connecting phone within a short period of time and error message will load, click onto the error message a new window will open, now it will have something like 4 stages. 1st stage will say disconnect cable from phone, once you have done this click on next or the follow up stage. Now this will or should Repair drivers, and now install drivers again once this has been done connect phone and phone will now load in Kies.
XP users may have to reboot PC for driver take effect.
Hope this hepls you.
PS:THIS problem only happen to me on live update, download new kies manually install no problems. Win 7 64bit
Looking at Odin for the first time can be a bit confusing. Once you know the score tho its very easy and quick. Flashing intras files for example is a complete doddle as it's 1 tar file
Sent from my GT-I9100 using xda premium
Nyssa1104 said:
RUN Kies onces its loaded connect phone it will say connecting phone within a short period of time and error message will load, click onto the error message a new window will open, now it will have something like 4 stages. 1st stage will say disconnect cable from phone, once you have done this click on next or the follow up stage. Now this will or should Repair drivers, and now install drivers again once this has been done connect phone and phone will now load in Kies.
XP users may have to reboot PC for driver take effect.
Hope this hepls you.
PS:THIS problem only happen to me on live update, download new kies manually install no problems. Win 7 64bit
Click to expand...
Click to collapse
I've reinstalled the drivers using the connection error troubleshoot, and the phone connects fine to kies. It just loses connection to kies when I try to update the firmware. When I have more time I will most likely just use Odin but I don't want to root my phone in order to do it. Is rooting necessary?
Once you get your head around Odin, its a piece of cake.
Look for Intratech's Official i9100 Firmwares thread in the Original Android Development section, you'll find everything you could possibly need in there (instructions, firmwares etc)
aDroidtoRemember said:
I've reinstalled the drivers using the connection error troubleshoot, and the phone connects fine to kies. It just loses connection to kies when I try to update the firmware. When I have more time I will most likely just use Odin but I don't want to root my phone in order to do it. Is rooting necessary?
Click to expand...
Click to collapse
OK Odin is easy just read the Q&A
link pls...
i just upgraded to 2.1 also and now can't upgrade firmware, just keeps looping in disconnecting and reconnecting never upgrading firmware
Since nobody answered yet... No u don't needa root to get Odin work
Sent from my GT-I9100 using Tapatalk
i have had the same connect - disconnect or backup problems with kies (my version is 2.0.3) and have always blamed it on kies but once i tried to restart the phone, everything worked smoothly and i could do all kinds of operations with it. My phone is rooted and the current fw version is XWKJ1 original.
Sent from my GT-I9100 using XDA App
mertakb said:
i have had the same connect - disconnect or backup problems with kies (my version is 2.0.3) and have always blamed it on kies but once i tried to restart the phone, everything worked smoothly and i could do all kinds of operations with it. My phone is rooted and the current fw version is XWKJ1 original.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
you're are correct for 2.0.3 but the new 2.1 is totally screwed up, crashed my windows even
Gavin.csy said:
i just upgraded to 2.1 also and now can't upgrade firmware, just keeps looping in disconnecting and reconnecting never upgrading firmware
Click to expand...
Click to collapse
Just read a solution that works for me on the Dutch tweakers.net website:
- In Windows fully uninstall Kies.
- Download the latest Kies version and reinstall.
After that the upgrade worked for me.
janderk said:
Just read a solution that works for me on the Dutch tweakers.net website:
- In Windows fully uninstall Kies.
- Download the latest Kies version and reinstall.
After that the upgrade worked for me.
Click to expand...
Click to collapse
do you have the link for the download, i still find 2.0.3 only, nothing directly 2.1
Windows 7pro (32bit) absolutely none of the problems listed here or on other threads (regardless of stock/custom anything) but.. Odin is easy if you follow instructions and seems much more reliable (see intratechs thread in dev section for instructions)
Sent from my GT-I9100 using xda premium
It finally worked for me, i don't know what happened why it suddenly decided to work/
One difference i noticed is i got a notification 'Samsung Modem succesfully installed' which i did not get for the past 2 hours of restarting,uninstalling ,installing. It just suddenly came when i connected the phone
Kies is really crazy as hell
I think you may just have to turn off your anti-virus/firewall software while you update. It worked for me.

Hi, keep getting Samsung Mobile USB RMnet network adapter driver failed issue.

Hi,
Have searched through the forums, and tried to use drivers from the Snapdragon Toolkit, still can't get pass the last part of the driver installation on Win7 64 bit. Anyone still encounters this issue?
Thanks for your time.
Jack
Bell Mobility SGS3 Rooted
I had a similar issue once. I believe its an issue with not setting windows updates to update automatically. Change this setting to automatic and it should help. I don't remember the exact steps I took so that's as far as I can get u
Sent from my SGH-I747M using xda app-developers app
I get the same thing but the NV backup appears to work fine?
mbh87 said:
I get the same thing but the NV backup appears to work fine?
Click to expand...
Click to collapse
Yup, same here, NV backup works ok even though that last driver install fails.
Will try turning on Windows update tonite and see if it works. I would like to use Kies for official bell update, right now just can't get pass the driver installation part.
Thanks.
Sent from my SGH-I747M using Tapatalk
Turned on Windows update, still no luck. What is this USB RMnet driver? It always says installing driver, but can never succeed.
Sent from my SGH-I747M using Tapatalk
Problem solved!!
Hi All, finally solve the issue! Go into PhoneUti*#7284#, go Qualcomm USB settings, select MTP+ADB, I can connect to KIES now!:cyclops:
It had RMNET+DM+MODEM selected before. Hope this helps.
Cheers.
Jack Bell
jack0131 said:
Hi All, finally solve the issue! Go into PhoneUti*#7284#, go Qualcomm USB settings, select MTP+ADB, I can connect to KIES now!:cyclops:
It had RMNET+DM+MODEM selected before. Hope this helps.
Cheers.
Jack Bell
Click to expand...
Click to collapse
My phone's not have the OS (wiped by mistake), but i can go to recovery mode (twrp) and download mode, due to this usb rmnet issue in my laptop which causing the odin or my laptop cant detect my phone, wht should i do.
Thanks in advance.
bucks_26 said:
My phone's not have the OS (wiped by mistake), but i can go to recovery mode (twrp) and download mode, due to this usb rmnet issue in my laptop which causing the odin or my laptop cant detect my phone, wht should i do.
Thanks in advance.
Click to expand...
Click to collapse
Hi, sorry for the late reply, just saw the notification. Did you resolve it yet? If you can connect to kias, you can probably reinstall the official Rom in download mode. Or you can save the Rom files you need and flash in TWRP recovery. How this helps.
Jack
Sent from my SGH-I747M using Tapatalk
jack0131 said:
Hi, sorry for the late reply, just saw the notification. Did you resolve it yet? If you can connect to kias, you can probably reinstall the official Rom in download mode. Or you can save the Rom files you need and flash in TWRP recovery. How this helps.
Jack
Sent from my SGH-I747M using Tapatalk
Click to expand...
Click to collapse
Do you mean samsung kies sir ? Even samsung kies not recognize my device, i've tried every methods i found through all forums, none is work and solved my device problem. But anyway my device is gone now, hv bought new one
thanks anyway for your reply sir.

[Q] Update to Jellybean using Kies fails

Hi,
So I have a brand new SII that T-Mobile sent me when my old one's power button broke. The phone was running unrooted, stock Android 4.0.4
I decided to upgrade to Jellybean as discussed here, and by following the directions on T-Mobile's website. Before I started, I double checked that I had Android version 4.0.4, and that my baseband version was T989UVLI1.
Downloaded Kies, updated Kies to the latest version, turned on USB debugging, plugged in phone, started upgrade.
Got a message saying upgrade had failed, and to try Kies firmware emergency recovery. I've tried running emergency recovery a few times with no luck.
Any suggestions on what to do from here?
Yea just root it and then install the rooted version of the new update.
So apparently not all USB ports are created equal. I switched ports on my Macbook Pro and firmware recovery worked like a charm...must be a driver issue with Kies.
B. Dre said:
Yea just root it and then install the rooted version of the new update.
Click to expand...
Click to collapse
I figured rooting wasn't the best idea since the firmware was already screwed up...as long as it got screwed up from Kies + T-Mobile's instructions I could get a new phone, but if I tried rooting and the phone was already so screwed up that it didn't work, then they might have raised a stink about the warranty.
GilEste, which macbook do you have? I just upgraded to the latest one and can't get my phone to communicate to either of my USB ports.
Sent from my SAMSUNG-SGH-T989 using xda premium
phil.culler said:
GilEste, which macbook do you have? I just upgraded to the latest one and can't get my phone to communicate to either of my USB ports.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
I have a mid 2012 macbook pro with retina display. For me, Kies detected the phone from both ports, but kept having errors with the left port. The right port worked for emergency firmware recovery.
The exact same thing happened to me. The update failed and emergency recovery failed.
I tried a different PC and it could not recognize the phone (on that one for some reason kies was locked at 25% cpu of 4 cores and running really slow).
I went back to the original PC and tried different ports, even a USB 3.0 add-on card without success.
I will try exchanging the phone today, but I still want to take the replacement to JB and I have another 2 phones that need the update.
Thanks
I got the replacement phone and almost immediately tried the update on yet another PC. This time the update was successful and I am seeing how things go. Now I have 2 more phones to update.
I don't know why it worked this time, but on the other PCs it would sometimes fail to detect the phone right away and might require unplugging and plugging back in.
On the PC that worked it did not have any issues. Maybe if there are any issue prior to the update, that is a sign that you should try a different PC.

HELP! Firmware Won't Upgrade!

I'm having problems completing a firmware upgrade on my wife's Galaxy S2. It's at ICS and I want to get it to Jelly Bean. We're using the horrible Samsung program Kies, which is hosting the update to us. It sees the S2 fine... No problems there. It identifies the phone and tells us there's a newer firmware version we can download. Every time I perform the update, it downloads the firmware and when it reboots the phone, I get an error that the device can't be found and I should try again. When I go in device manager, I see an exclamation point on Samsung Mobile USB CDC Composite Device and it says the device couldn't be started.
It looks as thought, when the phone reboots to download the firmware from the laptop after the laptop has the firmware, Kies isn't seeing the phone. So I did vol-up-down to get it in programming mode and then reinitiated the download. That little trick doesn't work since Kies isn't identifying the device.
I've checked that I have the most current drivers, which I do. I've uninstalled them and reinstalled them and uninstalled Kies and reinstalled Kies and still get the error. I've also already updated the firmware on my Galaxy S3 using Kies on this computer and it worked fine. Now when I do it on my wife's S2, it bombs.
I then loaded Kies on another laptop and it's even worse. It downloads the firmware update and the entire application totally crashes.
I've gone to T-Mobile and they can't help with anything. They suggested turning USB Debugging on in the Developer Options on the phone, which I did. Still, nothing.
I located the hooks in the registry editor for the CDC composite device driver and everything *looks* good, as far as I can tell. Driver is dated 1/23/2013. As I said, it updated the firmware on my S3 fine... It just won't do it on my wife's S2. I don't know what to do.
Can anyone provide any advice or help? I've spent about 11 hours on this over two days and am running out of ideas.
-Paul
premington said:
I'm having problems completing a firmware upgrade on my wife's Galaxy S2. It's at ICS and I want to get it to Jelly Bean. We're using the horrible Samsung program Kies, which is hosting the update to us. It sees the S2 fine... No problems there. It identifies the phone and tells us there's a newer firmware version we can download. Every time I perform the update, it downloads the firmware and when it reboots the phone, I get an error that the device can't be found and I should try again. When I go in device manager, I see an exclamation point on Samsung Mobile USB CDC Composite Device and it says the device couldn't be started.
It looks as thought, when the phone reboots to download the firmware from the laptop after the laptop has the firmware, Kies isn't seeing the phone. So I did vol-up-down to get it in programming mode and then reinitiated the download. That little trick doesn't work since Kies isn't identifying the device.
I've checked that I have the most current drivers, which I do. I've uninstalled them and reinstalled them and uninstalled Kies and reinstalled Kies and still get the error. I've also already updated the firmware on my Galaxy S3 using Kies on this computer and it worked fine. Now when I do it on my wife's S2, it bombs.
I then loaded Kies on another laptop and it's even worse. It downloads the firmware update and the entire application totally crashes.
I've gone to T-Mobile and they can't help with anything. They suggested turning USB Debugging on in the Developer Options on the phone, which I did. Still, nothing.
I located the hooks in the registry editor for the CDC composite device driver and everything *looks* good, as far as I can tell. Driver is dated 1/23/2013. As I said, it updated the firmware on my S3 fine... It just won't do it on my wife's S2. I don't know what to do.
Can anyone provide any advice or help? I've spent about 11 hours on this over two days and am running out of ideas.
-Paul
Click to expand...
Click to collapse
First u got check USB debugging ON (on the phone)
disable anti virus on the pc/laptop
kies will put your phone into download mode and will take awhile (Kies is super slow) for good reasons
Also consider rooting your phone and install custom recovery (CWM) and flash all the rom(s) you wish [if that's an option]
hit Thanks if i helped
Thanks for the help, Sam.
I'll try it again with the virus protection off. I disabled the Windows firewall and that did nothing. I've tried it about 12 to 15 times, which takes a long time because Kies takes so long to download what it needs.
Can I root a T-Mobile phone? I used to have a Motorola Atrix 2 and rooted that and did manual firmware and ROM upgrades, but that was an unlocked and rooted phone. I'm afraid I may screw up the phone or my T-Mobile service by rooting it and doing custom installs. Does anyone have experience with this on a T-Mobile phone they purchased at T-Mobile? I don't want to mess the phone up.
At this point, I think that's the only way I'm going to go Jelly Bean on my wife's phone.
-Paul
Rooting your s2 is simple and easy to do. Go to the dev section and look at the threads on how to do it.
You will use Odin to flash a custom recovery such a TWRP whick will install supersu. At that point you can flash the ROM of your choice and not have to deal with Kies anymore.
Hope this helps
Sent from my SAMSUNG-SGH-T989 using xda premium
use this as a ref. http://galaxys2root.com/galaxy-s2-root/how-to-root-t-mobile-galaxy-s2-sgh-t989/
make sure to backup your current ROM as soon as your get root& cwm
after that u can flash any rom here is a list :http://www.androidmodmarket.com/ModMarket/Devices/Device-XDA-F-1332.html
i think u will like a clean fast 4.2.2 (jb) rom like slimbean....
try 'em & see which one u like......xda is your best bet for help & just about anything ROM
hit thanks if u like
sam.balia1012 said:
use this as a ref. http://galaxys2root.com/galaxy-s2-root/how-to-root-t-mobile-galaxy-s2-sgh-t989/
make sure to backup your current ROM as soon as your get root& cwm
after that u can flash any rom here is a list :http://www.androidmodmarket.com/ModMarket/Devices/Device-XDA-F-1332.html
i think u will like a clean fast 4.2.2 (jb) rom like slimbean....
try 'em & see which one u like......xda is your best bet for help & just about anything ROM
hit thanks if u like
Click to expand...
Click to collapse
This is all great information... Thanks so much. I've pressed "Thanks" to each of you. :good:
-Paul

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