Develop Bugs

[Q]HTC Sync Manager errors out.

I did a search for this but unfortunately came up with nothing. I just picked up my HTC One X yesterday and today found out about HTC Sync Manager. I wanted to give it a try so I downloaded it. After everything had finished installing and I launch the program, an error comes up that says:
"HTCSyncManager.exe has stopped working"
I've tried uninstalling and re-downloading the software, but that didn't work. I tried uninstalling, rebooting, then re-downloading and re-installing, but that didn't work either.
Has anybody else experienced this problem? I searched the HTC site as well and there wasn't much help there either.

same here
Just downloaded the Sync manager myself and had the exact same problem running in win7. I might try installing it in XP compatible mode see it that makes a difference (it probably won't but might be worth a try). HTC are having one disappointment after the other with their One series.

tunjikasim said:
Just downloaded the Sync manager myself and had the exact same problem running in win7. I might try installing it in XP compatible mode see it that makes a difference (it probably won't but might be worth a try). HTC are having one disappointment after the other with their One series.
Click to expand...
Click to collapse
I've had no issues with my phone at all - same with the majority of users. You only ever read of issues but never of successes...

MrT86 said:
Just downloaded the Sync manager myself and had the exact same problem running in win7. I might try installing it in XP compatible mode see it that makes a difference (it probably won't but might be worth a try). HTC are having one disappointment after the other with their One series.
Click to expand...
Click to collapse
Let me know your results of running it in compatibility mode please. I suppose I'll send an e-mail to HTC and see if they have any answers.

Experiencing same problem
Hi, me too have the very same problem.
Win 7, same error message. Compatibility mode/ Reinstall DOES NOT help!
I've sent visual studio debug trace with detailed info to HTC.
Technical Support Agent replied that they will investigate the issue.
I haven't spotted new HTCSyncManager(1.0.34.4169) version since then (2012-06-05).

[Q] Windows 8 driver not working

OS: Windows 8 x64
Phone: Verizon DINC2 rooted with CM9
I rooted and flashed my phone on Windows 7 with no issues. Windows 8 will not recognize my phone. Device manager shows: Other devices->Android Phone with a warning symbol over it.
I've tried installing HTC sync
I tried installing Win7x64 drivers via this method: http://forum.xda-developers.com/showthread.php?t=2232799 but I get an error message saying "Windows was unable to install your Android Phone"
I've tried using different USB ports (non 3.0) and different USB cables and still nothing. Could this be a ROM issue, I know CM7 is the only one officially supported for DINC2.
Has anyone else had any luck with Windows 8?

NamesTwister said:
OS: Windows 8 x64
Phone: Verizon DINC2 rooted with CM9
I rooted and flashed my phone on Windows 7 with no issues. Windows 8 will not recognize my phone. Device manager shows: Other devices->Android Phone with a warning symbol over it.
I've tried installing HTC sync
I tried installing Win7x64 drivers via this method: http://forum.xda-developers.com/showthread.php?t=2232799 but I get an error message saying "Windows was unable to install your Android Phone"
I've tried using different USB ports (non 3.0) and different USB cables and still nothing. Could this be a ROM issue, I know CM7 is the only one officially supported for DINC2.
Has anyone else had any luck with Windows 8?
Click to expand...
Click to collapse
Sorry, but i'm not surprised. Win7 drivers. Are you technical? MIght be able to work with it though.

right click on the file and look at my screenshot. I'm not sure how win8 is different, but that might work

sjpritch25 said:
right click on the file and look at my screenshot. I'm not sure how win8 is different, but that might work
Click to expand...
Click to collapse
I installed the HTC 4.0 driver in compatibility mode, then in device manager added legacy hardware. Phone shows up as My HTC under Android USB Devices now, but I get error Code 10 device cannot start in device manager.

Bummer. I'm out of ideas until that driver is updated to win 8
Sent from my ADR6350 using xda app-developers app

sjpritch25 said:
Bummer. I'm out of ideas until that driver is updated to win 8
Sent from my ADR6350 using xda app-developers app
Click to expand...
Click to collapse
Doubtful that it will ever be updated since it is such an old phone now. Thanks for trying to help anyway though.

Windows 8 - Drivers x86

Guys i need help.
Normally i connect my note 2 to my windows 7 64 bit system, however i have recently upgraded to a windows 8 desktop and now i cannot get the PC to recognize the drivers at all.
I installed the toolkit and downloaded/installed drivers accordingly NO DICE
downloaded drivers directly from samsung, only 1 available download.... installed.... NO DICE
Phone is in USB debugging mode but that apparently changes nothing. I have not changed anything at all except the computer i'm connecting the phone too. Is this phone compatible w/ win8? I have 64-bit so i am not sure if that's a problem.

BigBison420 said:
Guys i need help.
Normally i connect my note 2 to my windows 7 64 bit system, however i have recently upgraded to a windows 8 desktop and now i cannot get the PC to recognize the drivers at all.
I installed the toolkit and downloaded/installed drivers accordingly NO DICE
downloaded drivers directly from samsung, only 1 available download.... installed.... NO DICE
Phone is in USB debugging mode but that apparently changes nothing. I have not changed anything at all except the computer i'm connecting the phone too. Is this phone compatible w/ win8? I have 64-bit so i am not sure if that's a problem.
Click to expand...
Click to collapse
Try a different usb port. I have no problems with windows 8
--
Think inside the RootBox!

BigBison420 said:
Guys i need help.
Normally i connect my note 2 to my windows 7 64 bit system, however i have recently upgraded to a windows 8 desktop and now i cannot get the PC to recognize the drivers at all.
I installed the toolkit and downloaded/installed drivers accordingly NO DICE
downloaded drivers directly from samsung, only 1 available download.... installed.... NO DICE
Phone is in USB debugging mode but that apparently changes nothing. I have not changed anything at all except the computer i'm connecting the phone too. Is this phone compatible w/ win8? I have 64-bit so i am not sure if that's a problem.
Click to expand...
Click to collapse
Did u try installing the drivers through kies?
Sent from my SAMSUNG-SGH-I317 using Xparent Skyblue Tapatalk 2

Unsigned drivers on windows 8. Had this problem a few months ago
http://forum.xda-developers.com/showthread.php?t=2303046

brandonarev said:
Try a different usb port. I have no problems with windows 8
--
Think inside the RootBox!
Click to expand...
Click to collapse
I did that ... nothing happened
softballjunkee13 said:
Did u try installing the drivers through kies?
Sent from my SAMSUNG-SGH-I317 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
No i actually saw somebody else recommended this but i have not tried it yet.... i will give that a shot
mrevankyle said:
Unsigned drivers on windows 8. Had this problem a few months ago
http://forum.xda-developers.com/showthread.php?t=2303046
Click to expand...
Click to collapse
This is interesting... so the drivers on the samsung website are unsigned? that's pretty dumb. Will try this quick fix first and see if that fixes it. Thanks

BigBison420 said:
This is interesting... so the drivers on the samsung website are unsigned? that's pretty dumb. Will try this quick fix first and see if that fixes it. Thanks
Click to expand...
Click to collapse
The ones bundled with the tool kit aren't. Never hurts to try though

mrevankyle said:
The ones bundled with the tool kit aren't. Never hurts to try though
Click to expand...
Click to collapse
so o did all the above but still no luck. ininstalled everything and installed drivers via kies..... notjing
disabled signing on the advanced reboot menu too

Nexus 7 wont connect to computer via MTP

When I connect my Nexus 7 to my windows 7 computer it is not recognized in MTP, but is when I change it to PTP. When I connect my 1st gen Nexus 7 to the same computer it is recognized fine and I am able to transfer files. I have all the drivers installed and adb works when I am in PTP I just cant transfer any files. Has anyone else experienced this problem or is there maybe something wrong with my Nexus?

Check out this thread. I was experiencing similar issues although I didn't test out PTP .
Sent from my Galaxy Nexus using xda app-developers app

Disregard. I figured it out. It was a driver issue after all.

How did you fix it? I have the same problem. Is root needed to view transfer files via USB?

My N7 2013 won't connect with my Macbook Pro. I already have the Android File Transfer app, which works fine with my Nexus 4, but it won't recognize the Nexus 7 2013. It charges, but no connection. Anyone have any ideas?

lucastmw said:
My N7 2013 won't connect with my Macbook Pro. I already have the Android File Transfer app, which works fine with my Nexus 4, but it won't recognize the Nexus 7 2013. It charges, but no connection. Anyone have any ideas?
Click to expand...
Click to collapse
Might be a silly question but did you enable USB debugging in developer tools.
Sent from my Galaxy Nexus using xda premium

jmileti said:
Might be a silly question but did you enable USB debugging in developer tools.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yes, I tried it with debugging on and off.

thaliagoo said:
How did you fix it? I have the same problem. Is root needed to view transfer files via USB?
Click to expand...
Click to collapse
Root is not needed to transfer files via USB. I just uninstalled the previous driver and updated to the latest and that worked for me.

No matter what, I always keep getting error code 10, device cannot be started when I install the new nexus 7 drivers Android ADB device (from the previous posts- Nexus 7 root). I'm not even trying to root, just trying to install drivers correctly.

thaliagoo said:
No matter what, I always keep getting error code 10, device cannot be started when I install the new nexus 7 drivers Android ADB device (from the previous posts- Nexus 7 root). I'm not even trying to root, just trying to install drivers correctly.
Click to expand...
Click to collapse
These are the drivers I used... http://developer.android.com/sdk/win-usb.html

fixed mine by just forcing it to reinstall the drivers.

fstbusa said:
fixed mine by just forcing it to reinstall the drivers.
Click to expand...
Click to collapse
How did you force it do that? I've actually never ran into this problem. Windows 8 is what I'm running.

dirtyfingers said:
These are the drivers I used... http://developer.android.com/sdk/win-usb.html
Click to expand...
Click to collapse
It is definitely a driver issue. I had to uninstall my drivers and then manually install others, because I had a Nexus 7 2012. Those drivers were showing up as *up to date* according to windows, but the device was not working. Total clean install worked to correct it.

Xirix12 said:
How did you force it do that? I've actually never ran into this problem. Windows 8 is what I'm running.
Click to expand...
Click to collapse
In device manager, go to the properties of each android device. I had one near the top of the list and one lower under portable devices. Click update driver and navigate to your updated drivers folder.
It should update them. The device listed under portable devices had mtp as part of the title so I figured that one was the problem.
Sent from my Nexus 7 using xda app-developers app

To anybody who comes to this thread looking for help.
Go to device manager, and under devices remove the Google ADB Driver. This drove me nuts. All of my nexus devices wouldn't connect because they lacked an external SD.
Sent from my Nexus 7 using XDA Premium HD app

I've tried every suggestion in all of these threads so far & nothing worked. Even after I deleted the ADB drivers, windows 7 would automatically reinstall them. When I tried to update the drivers, win7 said they already had the best drivers (ADB).
Here's what worked for me:
I had to turn off USB debugging, delete the ADB drivers in Device Manager, then reboot the device while it's still plugged in. Windows recognized the device as an MTP device & installed the drivers before it even fully booted.

i installed the drivers from the link in this thread and still no luck, i am running the latest paranoid android rom, and tried it on 8 different computers with 23 different cables and no luck - would it help if i flashed a stock rom ? otherwise i dont know what to do - any help would be appreciated, thanks, chris
edit flashed a stock rom and now it is working again - came right up on my pc, i am selling it today to buy the 32gb and just wanted to get me twrp backups off it

golfinggino said:
i installed the drivers from the link in this thread and still no luck, i am running the latest paranoid android rom, and tried it on 8 different computers with 23 different cables and no luck - would it help if i flashed a stock rom ? otherwise i dont know what to do - any help would be appreciated, thanks, chris
edit flashed a stock rom and now it is working again - came right up on my pc, i am selling it today to buy the 32gb and just wanted to get me twrp backups off it
Click to expand...
Click to collapse
I have the same problem. When I was using stock ROM I could connect fine to my PC. When I installed CM10.2 I can not longer connect. i have no problem when I try it with my phone though.

huizingajm said:
I have the same problem. When I was using stock ROM I could connect fine to my PC. When I installed CM10.2 I can not longer connect. i have no problem when I try it with my phone though.
Click to expand...
Click to collapse
After helping someone with Paranoid ROM, I think the problem you are experiencing may be on the ROM/kernel side. Part of the problem is the custom ROM was sending out different USB IDs from stock. I was able to help them force the recognition of the MTP device from a driver standpoint on windows, but the MTP device wouldn't start up when windows tried to initialize it.

sfhub said:
After helping someone with Paranoid ROM, I think the problem you are experiencing may be on the ROM/kernel side. Part of the problem is the custom ROM was sending out different USB IDs from stock. I was able to help them force the recognition of the MTP device from a driver standpoint on windows, but the MTP device wouldn't start up when windows tried to initialize it.
Click to expand...
Click to collapse
I switched kernels to stock to jassy to tiny. None of them work so it has to be the ROM. I am just going to use WiFi transfer of files. Nothing major right now while everything is still new to 4.3.

Problems with fastboot and windows 8.1

Hi,
Lately I have been trying to flash a rom to my htc one v (primou), but for some reason fastboot won't see the device. I was able to control the device with ADB (for booting into bootloader and fastboot).
I have already tried to install htc sync manager (for the drivers) and standalone htc drivers (some from the XDA forums). But so far I was unable to install any of the standalone drivers, because most of the time they give an error that my OS is not the correct version, not compatible, etc... :banghead:
I am currently on Windows 8.1
Has anybody else experienced this issue? And is there a possible solution for it?
Thanks in advance
PS: First post on XDA (finally got the guts to make an account)

Check this guide, it got my fast boot working :beer:
http://forum.xda-developers.com/showthread.php?p=46233842
Sent from my One V using xda app-developers app

Same problem here HTC sync works but in bootloader impossible to connect to usb can't flash kernel etc
Sent from my HTC Butterfly using xda app-developers app

Guys the problem is that the usb driver is now made by Microsoft and does not let you connect the phone in fastboot mode (and has problems with many other devices, not only phones). You need to change the driver to the one released by your USB manufacturer. That guide is for Intel drivers. Anyway I guess you can do it with any other manufacturers drivers.
Sent from my One V using xda app-developers app

I have USB 2.0 on original intel drivers and windows 8.1 and fastboot usb is still not working any suggestions
mr_nooby said:
Guys the problem is that the usb driver is now made by Microsoft and does not let you connect the phone in fastboot mode (and has problems with many other devices, not only phones). You need to change the driver to the one released by your USB manufacturer. That guide is for Intel drivers. Anyway I guess you can do it with any other manufacturers drivers.
Sent from my One V using xda app-developers app
Click to expand...
Click to collapse

Try disabling driver signature and reinstall HTC sync
Sent from my One V using xda app-developers app

still doesn't work

Bassie39 said:
still doesn't work
Click to expand...
Click to collapse
any news? usb 2..

I installed all original drivers for usb 2.0 on my Dell laptop disabled signed drivers did try everything but stil no luck. Still using adb an fastboot on my old winxp laptop
Sent from my HTC Butterfly using xda app-developers app

I'm also having the same issue + sync manager also not detecting the phone

DarkShadow69 said:
I'm also having the same issue + sync manager also not detecting the phone
Click to expand...
Click to collapse
Its all microsoft fail again. They put their crap drivers instead of your usb provider. So either you can look for drivers of ur usb provider, install them and set up windows in device manager to use them which is pain, or just look for a pc without win 8 I did the second thing.

Check my temporary solution:
http://forum.xda-developers.com/showthread.php?t=2598155

Fix for windows 8.1 update: http://forum.xda-developers.com/dro...er-fix-windows-8-1-update-2-fastboot-t2831385