Develop Bugs

64 bit USB driver won't recognize my phone

I bought a new laptop and it's 64 bit running Windows 7. I'm trying to install the 64 bit USB driver & get it to recognize my phone but it simply won't work.
The following two things keep running and running with the words "installing driver software" after them:
CDC Abstract Control Model (ACM)
S3C6410 Android ADB
I have no idea how to get this to work so any advice is greatly appreciated!
ps - USB debugging is checked in my application settings.

There are lots of people having problems with 64 bit windows nit recognizing the epic. My suggestion is to try.another USB cable. I use my wife's evo cable and it works fine for me. Good luck man just keep trying. Try different ports, cables and also check.to.make sure the USB slot is clear from any obstructions.
Sent From My Evo Killer!

musclehead84 said:
There are lots of people having problems with 64 bit windows nit recognizing the epic. My suggestion is to try.another USB cable. I use my wife's evo cable and it works fine for me. Good luck man just keep trying. Try different ports, cables and also check.to.make sure the USB slot is clear from any obstructions.
Sent From My Evo Killer!
Click to expand...
Click to collapse
I've done all those things.

Install the 32-bit drivers even if you're on a 64 bit computer

iSaint said:
Install the 32-bit drivers even if you're on a 64 bit computer
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Click to collapse
I was going to try that but didn't want to screw anything up...so that should work then?

droid newb said:
I was going to try that but didn't want to screw anything up...so that should work then?
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Yes, I have 64bit computer and mine works with 32bit drivers.

Doing the same thing with 32 bit that it does with 64 bit.

droid newb said:
Doing the same thing with 32 bit that it does with 64 bit.
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Click to collapse
Here is a link to the drivers I installed on my Win 7 Ultimate 64bit machine. (i put them on my google documents site)
https://docs.google.com/leaf?id=0B8DFupwiCOXyMGViMDJmY2MtMGU4YS00MGY5LWFkOGItNjkyMDY3MjkyNjgx&hl=en
I have had no issues using odin or mass storage.
Hope this helps, good luck

jdelano said:
Here is a link to the drivers I installed on my Win 7 Ultimate 64bit machine. (i put them on my google documents site)
https://docs.google.com/leaf?id=0B8DFupwiCOXyMGViMDJmY2MtMGU4YS00MGY5LWFkOGItNjkyMDY3MjkyNjgx&hl=en
I have had no issues using odin or mass storage.
Hope this helps, good luck
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Click to collapse
That's the same one I've been trying all this time. I just don't understand why this won't work.

The ACS Module has never installed for me but my device works fine

watermoore said:
The ACS Module has never installed for me but my device works fine
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So would you be able to Odin back to stock if you needed to?

droid newb said:
That's the same one I've been trying all this time. I just don't understand why this won't work.
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Click to collapse
When you ran the setup for the driver, did you run it as administrator?
Right click on setup.exe and select that option from the menu.
Sorry you're having such a bad time, that has got to be mega-frustrating.
I've read also, that some people run the 32 bit drivers on win 7 64bit and they report that they work for them just fine.

hey man i feel your pain. I have been having the same exact problems as you. I also have tried the 64 bit/32bit drivers, uninstalling/reinstalling them, everything i can think of or have been told to do to no avail. It use to work fine until i got the first froyo update eb13 and ever since its been like this. My laptop keeps telling me to replace my device.
I did get on a computer at work with win XP and i plugged my phone into it and the device installed but im not sure about the drivers. Im limited to what i can do at work. So maybe it has something to do with windows 7 cause my laptop is brand new as most people having this problem are to.

Did the drivers change after the EC05 update. Neither of my computers will recognize my phone now after I updated the modem. I even tried reinstalling the links you have in this post and updating drivers and still a no go.

I just had this problem recently. It wasn't the drivers - instead, it was the USB port I was using. If you're on a desktop, try a usb port on the back of the pc. If you're on a laptop, give all the usb ports a go.
Sent from my SPH-D700 using XDA Premium App

I am on a laptop and i have repeatedly try all usb ports and still a no go. It really seems like something changed after EB13 cause i never had a problem before.

dazednconfused1144 said:
Did the drivers change after the EC05 update. Neither of my computers will recognize my phone now after I updated the modem. I even tried reinstalling the links you have in this post and updating drivers and still a no go.
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Nope; I have a win7 ultimate 32 laptop and a win 7 ultimate 64 desktop. Both see my phone just fine. Same drivers from when I first rooted after xmas to DK28 from 2.1.
I have heard of people having an issue with something bent on the phone's usb connector, it stops from getting full connection.

I'm having the same issue, but I can connect when I uncheck USB debugging. With it checked, it won't connect. I'm trying to root with 2.5.5...

jerbeck24 said:
I'm having the same issue, but I can connect when I uncheck USB debugging. With it checked, it won't connect. I'm trying to root with 2.5.5...
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That worked!!!!!!!!!!!
Wooooooooooooooooooo!!!!!!!!!!!!!!!!!!!

droid newb said:
That worked!!!!!!!!!!!
Wooooooooooooooooooo!!!!!!!!!!!!!!!!!!!
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Click to collapse
No problem...problem for me is, it needs to be checked in order to root...
I'm just going to odin back to EB13 and CWM3 and restore my latest back up of ACS 1.0.2

PLEASE HELP! PHONE NOT WORK ON Windows 8 Pro x64

so i installed the leaked Windows 8 Pro x64 but the problem is that when i connect my phone through USB, there is nothing
not even sound or pop-up
even on phone, there is nothing showing up
i already downloaded and install the USB driver and KIES from samsung website for my phone but its still no work.
please help!

raclimja said:
so i installed the leaked Windows 8 Pro x64 but the problem is that when i connect my phone through USB, there is nothing
not even sound or pop-up
even on phone, there is nothing showing up
i already downloaded and install the USB driver and KIES from samsung website for my phone but its still no work.
please help!
Click to expand...
Click to collapse
Sounds like a Windows problem and not a E4GT one... Good luck.
(And Run Windoze update..)

MoHoGalore said:
Sounds like a Windows problem and not a E4GT one... Good luck.
(And Run Windoze update..)
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Click to collapse
yeah but i need a fix.
i was running windows 8 Release Preview X64 before i upgraded but now it is not working no more :crying:

raclimja said:
yeah but i need a fix.
i was running windows 8 Release Preview X64 before i upgraded but now it is not working no more :crying:
Click to expand...
Click to collapse
Not sure what you got a hold of. Just looked at the MSDN kit here and there's no RC. Everything still shows Preview..
Why not just partition and dual boot with a 7 that you know works? Or look for a Android SDK. Doubtful you'll find any Sammy support just yet..

Or you know... go back to windows 7

rovar said:
Or you know... go back to windows 7
Click to expand...
Click to collapse
There is that.. there is that...
Sent from my SPH-D710 using Tapatalk 2

raclimja said:
so i installed the leaked Windows 8 Pro x64 but the problem is that when i connect my phone through USB, there is nothing
not even sound or pop-up
even on phone, there is nothing showing up
i already downloaded and install the USB driver and KIES from samsung website for my phone but its still no work.
please help!
Click to expand...
Click to collapse
You dont have to have KIES.....I am running windows 8 and sometimes mine doesn't connect...I have to unplug and plug it back couple times for it to connect...the first time it took it awhile to install the drivers after I plugged it in
Sent from my SPH-D710 using Tapatalk 2
---------- Post added at 10:56 PM ---------- Previous post was at 10:52 PM ----------
Shadow_God said:
You dont have to have KIES.....I am running windows 8 and sometimes mine doesn't connect...I have to unplug and plug it back couple times for it to connect...the first time it took it awhile to install the drivers after I plugged it in
Edit: Try to go to your computer website and reinstall your computer's USB drivers
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my SPH-D710 using Tapatalk 2

[Q] Windows 8 driver not working

OS: Windows 8 x64
Phone: Verizon DINC2 rooted with CM9
I rooted and flashed my phone on Windows 7 with no issues. Windows 8 will not recognize my phone. Device manager shows: Other devices->Android Phone with a warning symbol over it.
I've tried installing HTC sync
I tried installing Win7x64 drivers via this method: http://forum.xda-developers.com/showthread.php?t=2232799 but I get an error message saying "Windows was unable to install your Android Phone"
I've tried using different USB ports (non 3.0) and different USB cables and still nothing. Could this be a ROM issue, I know CM7 is the only one officially supported for DINC2.
Has anyone else had any luck with Windows 8?

NamesTwister said:
OS: Windows 8 x64
Phone: Verizon DINC2 rooted with CM9
I rooted and flashed my phone on Windows 7 with no issues. Windows 8 will not recognize my phone. Device manager shows: Other devices->Android Phone with a warning symbol over it.
I've tried installing HTC sync
I tried installing Win7x64 drivers via this method: http://forum.xda-developers.com/showthread.php?t=2232799 but I get an error message saying "Windows was unable to install your Android Phone"
I've tried using different USB ports (non 3.0) and different USB cables and still nothing. Could this be a ROM issue, I know CM7 is the only one officially supported for DINC2.
Has anyone else had any luck with Windows 8?
Click to expand...
Click to collapse
Sorry, but i'm not surprised. Win7 drivers. Are you technical? MIght be able to work with it though.

right click on the file and look at my screenshot. I'm not sure how win8 is different, but that might work

sjpritch25 said:
right click on the file and look at my screenshot. I'm not sure how win8 is different, but that might work
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Click to collapse
I installed the HTC 4.0 driver in compatibility mode, then in device manager added legacy hardware. Phone shows up as My HTC under Android USB Devices now, but I get error Code 10 device cannot start in device manager.

Bummer. I'm out of ideas until that driver is updated to win 8
Sent from my ADR6350 using xda app-developers app

sjpritch25 said:
Bummer. I'm out of ideas until that driver is updated to win 8
Sent from my ADR6350 using xda app-developers app
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Click to collapse
Doubtful that it will ever be updated since it is such an old phone now. Thanks for trying to help anyway though.

Nexus 7 wont connect to computer via MTP

When I connect my Nexus 7 to my windows 7 computer it is not recognized in MTP, but is when I change it to PTP. When I connect my 1st gen Nexus 7 to the same computer it is recognized fine and I am able to transfer files. I have all the drivers installed and adb works when I am in PTP I just cant transfer any files. Has anyone else experienced this problem or is there maybe something wrong with my Nexus?

Check out this thread. I was experiencing similar issues although I didn't test out PTP .
Sent from my Galaxy Nexus using xda app-developers app

Disregard. I figured it out. It was a driver issue after all.

How did you fix it? I have the same problem. Is root needed to view transfer files via USB?

My N7 2013 won't connect with my Macbook Pro. I already have the Android File Transfer app, which works fine with my Nexus 4, but it won't recognize the Nexus 7 2013. It charges, but no connection. Anyone have any ideas?

lucastmw said:
My N7 2013 won't connect with my Macbook Pro. I already have the Android File Transfer app, which works fine with my Nexus 4, but it won't recognize the Nexus 7 2013. It charges, but no connection. Anyone have any ideas?
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Click to collapse
Might be a silly question but did you enable USB debugging in developer tools.
Sent from my Galaxy Nexus using xda premium

jmileti said:
Might be a silly question but did you enable USB debugging in developer tools.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Yes, I tried it with debugging on and off.

thaliagoo said:
How did you fix it? I have the same problem. Is root needed to view transfer files via USB?
Click to expand...
Click to collapse
Root is not needed to transfer files via USB. I just uninstalled the previous driver and updated to the latest and that worked for me.

No matter what, I always keep getting error code 10, device cannot be started when I install the new nexus 7 drivers Android ADB device (from the previous posts- Nexus 7 root). I'm not even trying to root, just trying to install drivers correctly.

thaliagoo said:
No matter what, I always keep getting error code 10, device cannot be started when I install the new nexus 7 drivers Android ADB device (from the previous posts- Nexus 7 root). I'm not even trying to root, just trying to install drivers correctly.
Click to expand...
Click to collapse
These are the drivers I used... http://developer.android.com/sdk/win-usb.html

fixed mine by just forcing it to reinstall the drivers.

fstbusa said:
fixed mine by just forcing it to reinstall the drivers.
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Click to collapse
How did you force it do that? I've actually never ran into this problem. Windows 8 is what I'm running.

dirtyfingers said:
These are the drivers I used... http://developer.android.com/sdk/win-usb.html
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Click to collapse
It is definitely a driver issue. I had to uninstall my drivers and then manually install others, because I had a Nexus 7 2012. Those drivers were showing up as *up to date* according to windows, but the device was not working. Total clean install worked to correct it.

Xirix12 said:
How did you force it do that? I've actually never ran into this problem. Windows 8 is what I'm running.
Click to expand...
Click to collapse
In device manager, go to the properties of each android device. I had one near the top of the list and one lower under portable devices. Click update driver and navigate to your updated drivers folder.
It should update them. The device listed under portable devices had mtp as part of the title so I figured that one was the problem.
Sent from my Nexus 7 using xda app-developers app

To anybody who comes to this thread looking for help.
Go to device manager, and under devices remove the Google ADB Driver. This drove me nuts. All of my nexus devices wouldn't connect because they lacked an external SD.
Sent from my Nexus 7 using XDA Premium HD app

I've tried every suggestion in all of these threads so far & nothing worked. Even after I deleted the ADB drivers, windows 7 would automatically reinstall them. When I tried to update the drivers, win7 said they already had the best drivers (ADB).
Here's what worked for me:
I had to turn off USB debugging, delete the ADB drivers in Device Manager, then reboot the device while it's still plugged in. Windows recognized the device as an MTP device & installed the drivers before it even fully booted.

i installed the drivers from the link in this thread and still no luck, i am running the latest paranoid android rom, and tried it on 8 different computers with 23 different cables and no luck - would it help if i flashed a stock rom ? otherwise i dont know what to do - any help would be appreciated, thanks, chris
edit flashed a stock rom and now it is working again - came right up on my pc, i am selling it today to buy the 32gb and just wanted to get me twrp backups off it

golfinggino said:
i installed the drivers from the link in this thread and still no luck, i am running the latest paranoid android rom, and tried it on 8 different computers with 23 different cables and no luck - would it help if i flashed a stock rom ? otherwise i dont know what to do - any help would be appreciated, thanks, chris
edit flashed a stock rom and now it is working again - came right up on my pc, i am selling it today to buy the 32gb and just wanted to get me twrp backups off it
Click to expand...
Click to collapse
I have the same problem. When I was using stock ROM I could connect fine to my PC. When I installed CM10.2 I can not longer connect. i have no problem when I try it with my phone though.

huizingajm said:
I have the same problem. When I was using stock ROM I could connect fine to my PC. When I installed CM10.2 I can not longer connect. i have no problem when I try it with my phone though.
Click to expand...
Click to collapse
After helping someone with Paranoid ROM, I think the problem you are experiencing may be on the ROM/kernel side. Part of the problem is the custom ROM was sending out different USB IDs from stock. I was able to help them force the recognition of the MTP device from a driver standpoint on windows, but the MTP device wouldn't start up when windows tried to initialize it.

sfhub said:
After helping someone with Paranoid ROM, I think the problem you are experiencing may be on the ROM/kernel side. Part of the problem is the custom ROM was sending out different USB IDs from stock. I was able to help them force the recognition of the MTP device from a driver standpoint on windows, but the MTP device wouldn't start up when windows tried to initialize it.
Click to expand...
Click to collapse
I switched kernels to stock to jassy to tiny. None of them work so it has to be the ROM. I am just going to use WiFi transfer of files. Nothing major right now while everything is still new to 4.3.

Issue with drivers on Windows 7

I recently formatted my computer to change it from Windows 8 back to 7 and now when I install Kies or Samsung drivers, they both pick my phone up as a Galaxy Nexus. I have tried redownloading and reinstalling the drivers but it still turns out the same. Any ideas? Thanks in advance.

scream_clarity said:
I recently formatted my computer to change it from Windows 8 back to 7 and now when I install Kies or Samsung drivers, they both pick my phone up as a Galaxy Nexus. I have tried redownloading and reinstalling the drivers but it still turns out the same. Any ideas? Thanks in advance.
Click to expand...
Click to collapse
What rom are you running? Some of them just display the default samsung android phone aka the Nexus

scream_clarity said:
I recently formatted my computer to change it from Windows 8 back to 7 and now when I install Kies or Samsung drivers, they both pick my phone up as a Galaxy Nexus. I have tried redownloading and reinstalling the drivers but it still turns out the same. Any ideas? Thanks in advance.
Click to expand...
Click to collapse
Are you also uninstalling the Nexus device from device manager?

mrevankyle said:
What rom are you running? Some of them just display the default samsung android phone aka the Nexus
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Click to collapse
Mine ALWAYS displays SGH-I317
Sent from my Note 2 running MEAN MUTHA F'N BEAN????

roll back driver
you got one of few issues.
1. Your not the installed admin user on your computer. (each manufacture puts a Hidden Admin account on each computer) its a Dell or Hp etc thing not a Microsoft issue.
To become hidden admin (do this step last if no others work)
2. You need to roll back your drivers and install the ones from the Phone NOT the ones from Windows. So to roll back to starting position or delete them go to this Guide here for Rollback
Next you need to Keep windows from grabbing the Samsung drivers from Windows which can be the issue
Go here for help if you don't know how to do this
3. You need to uninstall and the drivers for the phone, and download the new drivers from Samsung and/or delete the drivers and ALLOW the phone to install them only
To do this go HERE
This above link is to delete the old USB drivers. IT WILL DELETE MOST OF THEM, dont worry the devices will auto load when you put them back into the computer.
IF 2 or 3 DONT work then do step one. Between each step do a rest, and keep all devices of USB unplugged.
Good luck

softballjunkee13 said:
Mine ALWAYS displays SGH-I317
Sent from my Note 2 running MEAN MUTHA F'N BEAN????
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Click to collapse
I was just thinking back to my Captivate days where a lot of roms were ports from the Nexus S and it would often display that when plugged into computers and my brothers S2 would often display as a G Nexus when plugged into a lot of computers