Develop Bugs

I can't purchase apps in the Market

Greetings.
Since today I haven't been able to download apps I purchase in the Market. It all started with a message relating to the change over from Google Checkout to Google Wallet and I believe I had to accept a new agreement, which I did.
After trying to purchase the game I received a message about an error with the purchase using Google Wallet and I would receive an email updating me on the purchase.
Now the game is in a constant state of 'Starting download', and force kill and wiping cache and changing/checking credit card haven't solved the issue.
I wrote many more details about it in another thread started by someone with similar issues, only he posted in a Droid forum:
http://forum.xda-developers.com/showthread.php?t=1465777
Also there was something different about all the other receipts I usually get back from the Market:
http://forum.xda-developers.com/showpost.php?p=21865779&postcount=21
I'm inclined to think it's an issue relating to that Checkout to Wallet transition and possibly because I'm in Canada? Could it also be related to the fact I used a VPN to sign up for Google Music, would that have messed up the country location for my Google account?
Just a few more quick details in case you don't visit the above link... free apps will download, as well as paid ones that I uninstall and reinstall. It seems that all new apps won't download but it let me refund another one I attempted to purchase after it wouldn't begin the download.
Thanks for the feedback,
rAy

Wipe data from Market and Google Framework Services, reboot, and give it another shot...
I seem to recall the Google message saying something about the Market having to reset, so you may have jumped the gun a little...

Well my issue seems to be resolved. It was most likely a Wallet issue, and I believe that deleting and re-entering my credit card fixed it, only it took some time (I'm assuming they tried to charge it again overnight because I woke up with the game already installed successfully this morning and was also able to buy another app. I'm thinking the info got mixed up when they changed me over from Checkout to Wallet.
Give that a try if you get the same issue!
rAy
Sent from my Galaxy Nexus using xda premium

[Q] Google Now with a Google Apps account?

I usually set my android phones up with my Google Apps account. Most things work fine and I've been using Latitude with this account for maybe 2 years or so.
When I ran Google Now for the first time by swiping up from the bottom of my device it asked me to choose an account to use, my Google Apps account was greyed
out and it would not let me select it, so I chose my non Apps account.
I then got the sample cards and the welcome 'wizard' to Now.
I then noticed the menu for Google Now and saw I could switch my account to my Google
Apps account, however when I did this the cards vanished and I was only left with the search box.
I'm wondering if this is something to do with Google Apps or something to do with my Apps account being set to a UK locale?
Anybody else tried with Apps account?

It is working fine with my Google apps account.

I have the same problem with my Apps account. Search box only, no cards.
If I add a gmail account to my phone and select it, then it works, but not with my main Apps account. Disappointing.

I have the same problem
I have the same problem. No cards with my main google apps account, but with my second google apps account it works well...

Any luck with this? I was very excited to try this out. All my Google Apps accounts are greyed out ... can I only choose one [I think it has Google Account associated with it]. Very said. :crying:

I am getting my new Galaxy Nexus today but will probably wait for the official Jellybean update. I will be extremely disappointed if I cannot use my Google Apps account with Google Now. Google did this when they rolled out Google+. Google Apps accounts did not work for several months! Was very frustrating. Google needs to make sure their paying customers have first access to new features not last.

Works fine with my Google Apps account. Maybe it's a bug related to multiple accounts?
My Apps account is my only Google account on the phone.

Interesting..I never stopped to think that.. I also use Google Apps account and I never got an option to setup cards or anything in regards to cards.. I get no cards what so ever. I wonder what it might be. I am guessing its a hit and miss since its working for some and not for others like myself...

I also just noticed this too today. I thought it was just some weird quirk with me, so I did multiple wipes until I finally tried my rarely-used gmail account instead of my apps account.
I'm wondering what the difference is between some apps account than others? Perhaps there's a setting in the dashboard that needs to be enabled? I'm a bit disappointed that apps accounts seem to have low priority when it comes to new features

I can now tell you that for testing purposes I tried to add my usual gmail account and when i went to Google Now it presented me choosing an account to setup with Google now. Seems like some peoples accounts are working fine with Google Apps, some aren't.

Found it! Sort of... Enable "Android Predictive UI" in your Google Apps account settings.
http://support.google.com/a/bin/answer.py?hl=en&answer=1408902
On the very bottom it says "This setting enables Google Now for your users, which is available for Android 4.1+ devices."
I still can't seem to get it to work though.

My google apps account only has a main account, no subs. So I only have that main apps account on my phone, and I don't get the Now cards or Now menu settings. Hoping for a fix or enable option soon!
---------- Post added at 09:24 AM ---------- Previous post was at 09:18 AM ----------
TaFFeR said:
Found it! Sort of... Enable "Android Predictive UI" in your Google Apps account settings.
http://support.google.com/a/bin/answer.py?hl=en&answer=1408902
On the very bottom it says "This setting enables Google Now for your users, which is available for Android 4.1+ devices."
I still can't seem to get it to work though.
Click to expand...
Click to collapse
I have it working now, thanks!

Really? Did you do anything special? I just wiped again, and now I'm stuck on the Google logo, ha!
---------- Post added at 09:39 AM ---------- Previous post was at 09:26 AM ----------
I just restored a backup from before my wiping spree and got it working! Changing that setting did the trick.
1. Go to your Apps Dashboard (www.google.com/a/your_domain.com) and click on settings on the top right.
2. Click on Mobile under Services on the menu on the left.
3. Make sure you're in the Org Settings tab and scroll all the way down to Android settings.
4. Enable Google Now and save.
At this point, I had some trouble getting it to make the change on my phone. I did some wipes and a restore and it finally worked. You may not have to do that though since matthewtyson seemed to have gotten it to work right away.

I checked the box you found to enable the feature, and a few seconds later I woke up the phone and swiped up for google. No reboot or anything. When I launched the Google, the mountains header image stayed in place and I got Now card instructions. Everything is working, and it is very cool! Thanks for finding the check box!
TaFFeR said:
Really? Did you do anything special? I just wiped again, and now I'm stuck on the Google logo, ha!
---------- Post added at 09:39 AM ---------- Previous post was at 09:26 AM ----------
I just restored a backup from before my wiping spree and got it working! Changing that setting did the trick.
1. Go to your Apps Dashboard (www.google.com/a/your_domain.com) and click on settings on the top right.
2. Click on Mobile under Services on the menu on the left.
3. Make sure you're in the Org Settings tab and scroll all the way down to Android settings.
4. Enable Android Predictive UI and save.
At this point, I had some trouble getting it to make the change on my phone. I did some wipes and a restore and it finally worked. You may not have to do that though since matthewtyson seemed to have gotten it to work right away.
Click to expand...
Click to collapse

TaFFeR said:
Found it! Sort of... Enable "Android Predictive UI" in your Google Apps account settings.
http://support.google.com/a/bin/answer.py?hl=en&answer=1408902
On the very bottom it says "This setting enables Google Now for your users, which is available for Android 4.1+ devices."
I still can't seem to get it to work though.
Click to expand...
Click to collapse
AWESOME FIND
works well.. all I did after enabling was.. i removed my apps account...re added it..still no go.. i re added my GMAIL account..when i went into search the cards appeared..I then also removed my GMAIL account and everything is intact...WORKS GREAT..THANKS MUCH

Sounds like a daft question, but where do I find my domain name to access this control panel?
I don't have access to any of that stuff. I just have a regular Google account.

Arthur Hucksake said:
Sounds like a daft question, but where do I find my domain name to access this control panel?
Click to expand...
Click to collapse
Your domain should part of your email address. Say your email is [email protected], your control panel should be at www.google.com/a/bar.com.

That's the first thing I tried, just brings up an error page.
What i'm getting at is... I just have a gmail.com account that I use for everything. So if it's [email protected] for example, what would I use to access this page? Just using arthurhucksake.com at the end doesn't work.

Arthur Hucksake said:
That's the first thing I tried, just brings up an error page.
What i'm getting at is... I just have a gmail.com account that I use for everything. So if it's [email protected] for example, what would I use to access this page? Just using arthurhucksake.com at the end doesn't work.
Click to expand...
Click to collapse
I answered in the other thread. If you're using an @gmail.com or @googlemail.com address, this solution doesn't apply to your account.

TaFFeR said:
I answered in the other thread. If you're using an @gmail.com or @googlemail.com address, this solution doesn't apply to your account.
Click to expand...
Click to collapse
Ok thanks.
Google Now is crippled for the time being then, fastboot jellybean GTFO of my phone

[Q] Google Wallet Not Working / Up To Date

I'm trying to use Tap & Pay on my new M8 and it is being declined with a weird message, I called the wallet 24/7 support line and they said that the version of wallet on the play store isn't up to date for the new M8 and that the play store will not download the new release of 2.0-160-r2, instead it downloads 2.0-r155-v15 and says its up to date. He is escalating the issue to a higher tier but says it could be up to a week, I kinda need it now lol.
I guess my question is, does anyone know where I can find the .apk for version 2.0-160-r2? I tried googeling with no success, I can't even find any indication of a 160 update to the wallet app. Anyone have any idea's? Anyone else able to get tap & pay to work with your M8? If so what is your version of the wallet app?
Thanks!

Google Wallet Tap to Pay not working

Hi,
I tried to use Google Wallet Tap to Pay at a CVS store recently and nothing happened.
I had NFC enabled, and a Chase CC added to my Google Wallet account.
I am running stock KitKat 4.3.
When I added the CC to my account, the app never asked for setting up Tap to Pay
Can anyone please help.
Thanks,

Some places not ready.
Sent from my SGH-M919 using xda app-developers app

Do you see Tap and Pay with your credit card and the last four digits of it on the main screen?
If not are you running the latest version of GW? Are you rooted?
Contactless payment (tap and pay) does work for me at all of the local CVS's so I am thinking it's probably not them...
You might also try the ISIS app.

I finally got it to work. I could Tap to Pay but the operation failed cause Google is requiring my identity documents.
Still deciding whether to provide them or not.
Waiting for Paypal app to implement Tap and Pay

RPC:S-7:AEC-0

After having it for a day, my Pixel C is already getting replaced under warranty.
Whenever I try to make a purchase of a paid app on it, I just get an error message "Error retrieving information from server [RPC:S-7:AEC-0]". Purchases work fine on my Nexus6P so the issue seems specific to the tablet. Downloading updates, pre-purchased apps or new Free apps works fine, error only happens when trying to make a purchase.
Have tried all the troubleshooting steps I can find online, clearing data from Play Store and Google Framework Services, no effect. Have removed my Google account from the device, rebooted and then re-added the account, no effect. Done a complete factory reset but still the same issue when I go to the Play Store and try to make a purchase of any paid for app.
I had several payment methods on my account, one of which was expired, but I've removed that and still the same error. I've got over £11 of credit on my Google account anyway and was only trying to purchase something that costs less than £3, so payment cards shouldn't have come into it.
Contacted Google Support and they called me back, said they're going to send a link for me to order a brand new device and instructions on returning the old one.
On the one hand, it doesn't seem like something that would be caused by a hardware issue. But on the other hand, it doesn't seem like an account issue since it's specific to just this one device. Looking around it seems this is a relatively common error, but just removing and re-adding the Google Account should normally fix it.
I'm not running a custom ROM or anything, not even rooted, just running the tablet as it comes (with updates installed)

I've not had any issues like that on either of my Pixel Cs (replaced one under warranty due to the lockscreen pattern bug) so I'd imagine a replacement should sort your issue.
Very strange though... Fingers crossed it gets sorted for you.

Someone has mentioned to me that it could be an issue with the hardware storage of the root certificates that's the problem, which makes sense since the error occurs after the Permissions prompt, at the stage where the Play Store attempts to access the payment information on my account.

Received my replacement Pixel C and still got exactly the same issue.
Whenever I try to purchase an app that costs money, I get an error,
"Error while retrieving information from server.
[RPC:S-7:AEC-0 ELVS-P3QO-E625O]"
(Everything after the AEC-0 is different every time)
This is immediately after turning on the tablet for the very first time and going through the setup process.
Worried that something is wrong with my Google account and that I'm going to have exactly the same issue even if I return it and got a different tablet. But it still works fine on my 6P phone is the thing.

1. In our Android terminal, we go to the Settings
2. Then to Applications
3. Here locate the following FRAMEWORK OF GOOGLE SERVICES:
4. We select Google Services Framework, stop the service, and then delete the data.
5. Then, we locate the service also Google Play, and do the same operation, stop and delete data.
6. After doing this with the two services, reniciamos our Android terminal and will try to download an application from Google Play, we see that already operate normally. Disculpame by Google translation.

chinimen said:
1. In our Android terminal, we go to the Settings
2. Then to Applications
3. Here locate the following FRAMEWORK OF GOOGLE SERVICES:
4. We select Google Services Framework, stop the service, and then delete the data.
5. Then, we locate the service also Google Play, and do the same operation, stop and delete data.
6. After doing this with the two services, reniciamos our Android terminal and will try to download an application from Google Play, we see that already operate normally. Disculpame by Google translation.
Click to expand...
Click to collapse
Did all that on a call from a Google troubleshooter, but still the same error.
Definitely looking to be an issue with my account from some further testing though.
Just created a new account and added my card as a payment method. Tried to make a purchase and it goes through fine.
The only difference with my regular account and the new account is that my regular account has some Google Play Store credit on it from the Opinion Rewards app, and has a fair few devices registered against it.
I'm wondering if it's possible that my account just has 'too many' devices against it, but I can't see any way to actually remove an old device from my account (My old S3 phone seems to be on there 3 times and I now have two Pixel C tablets registered against it)
Removed the new account from the tablet and re-added my original account. If I go to the "My Account" section of the Play Store on the tablet, I get the same error message when it tries to retrieve/display my payment methods. But again, only with my primary account on a new device. My old devices that were already registered can do this no problem. So the issue seems to be that new devices aren't correctly registering against my account, or something along those lines.

https://security.google.com/settings/security/activity?pli=1

chinimen said:
https://security.google.com/settings/security/activity?pli=1
Click to expand...
Click to collapse
I can see my current devices on there, but not the older ones. But I can see the older ones on my Play Store devices list strangely enough.
The device I'm having trouble with is listed on there and doesn't state as having any problems.
I had another callback from Google and the issue is being escalated, so we'll see how it goes.

El goog don't advertise this, and might be reticent at first, but you can get them to delete all your devices (not the same as you account) from 'registered' and then you begin again. Usually you only have a number (4?) you may disconnect every year from the total of 10 (I think).
In your case, I've no doubt they'll do it.

Had this problem too on my Sony Android TV. In my case the problem was a voucher code (and trying to pay with it, paying normally worked fine), I've activated over the chromecast offers page. The google support wasn't able to delete it, but the unredeemable voucher disappeared after a few months.

Hm, will see if I can get Google to remove some devices from my account. There's 8 showing on there at the moment when I go to Settings on the Google Play Web store, 4 of which need to be removed (3 old phones and the first Pixel C tablet), though these don't appear in the Android Device Manager.
I'm also wondering if the issue lies with the Google Credit I have on my account, all of which was earned through the Opinion Rewards app. I'm tempted to try just spending all of it via another device to clear it from the account and see if that sorts things. Even if it doesn't it's only about £8 worth, and it's not like I paid anything for it.

Cracked it.
It was something weird with my account, but also something I could fix.
I downloaded the Firefox browser onto my Pixel C and accessed the Play Store webpage through there, going to the My Account section where my Payment Methods are listed. I noticed that there's a payment method for my mobile carrier that I set up on my old Sony Z2, but was also available on my Nexus 6P. I removed that payment method, then on the Pixel I cleared the Data/Cache for Google Play Framework and Google Play Store apps, then restarted. After that, my Pixel C Play Store app can now access my payment information and make purchases.
No idea if it was removing the carrier payment method that did it since that method was causing some kind of conflict on a non 3G tablet, or if it was accessing the Play Store via a third party browser app which kicked some kind of authentication into gear.
Either way, a very weird issue thankfully solved! I've responded to my Google Support ticket with the update as well, so hopefully they can become aware of a possible issue.