Develop Bugs

[Q] Consolidate/Transfer purchased apps? aka Google Apps is making my life miserable

Before you flame, I have searched the forums but haven't found a post within the last 6 months that definitively answers the question, so maybe something may have changed.
I'm looking for a way to transfer purchases from one google account to another. I got my phone while in college and used my Google Apps account from school (<EMAIL1>@mst.edu). It wouldn't let me use that account for google checkout so I had to add <EMAIL2>@gmail.com to purchase apps. This seems to work fine and when I go into google checkout and log in with EMAIL2, I see my purchases.
Now come the issues. If I try to switch to EMAIL2 only on my Evo 4G (software reset), I can pull mail but not app purchases.
The reason I want to stop using my google apps account is that a lot of google services seem to be sketchy with integration, IE Google Reader, Music, and Plus all work great on a PC but from the android phone, no dice.
I'd like to figure out a way to migrate my app purchases to [email protected] And use it for all of my email and other services to get away from my 'professional email account' EMAIL2 and my google apps account EMAIL1.
so just a review:
[email protected] - Google Apps account from college, application integration poor
[email protected] - "professional email", don't want social media services integrated with this. used only for resumes, etc
[email protected] - personal email that I want to use for everything.
My only solution so far seems to be spending $50 to purchase all of the apps again that I use REGULARLY or ~$120 for all of my app purchases total.
Anyone ideas?

Its worth a shot, but have you tried downloading / having all the apps you want, then use titanium to move to the sdcard, the sign on on email3, then restore? It may not fix the 'licensing' issue, but you should be able to use them still. Also, you can try [maybe from a pc] log onto google, and see if you can go into account management, then change your android email account, or call/email their tech support and have them manually change it.

Titanium backup is moot until a new root is released. my Evo was overheating and bootlooping so I just got a refurb preloaded with 2.3.3 .

As of a couple months ago, Google tech support says no. It could've changed since then, you'll need to check with Google though.
There are non-root backup apps, but if the apps are protected then I don't believe they'll be able to back them up. And if the apps have a license check in place that renders the app useless, then you're SOL. I get licensing errors with restoring with Titanium Backup, so you're bound to come across the same problem. I'm glad that apps use license checks though, it cuts back on pirating.

[Q] Cant install paid apps TODAY - Market Issues?

I can't seem to dl any paid apps at the moment from either my SGSII or my Galaxy Nexus. I can dl free apps OK but get "an error occurred. Please try again" message on any paid app.
I was able to dl from the internet but not from the market app itself and I have never had issues before.
Anyone else having an issue like this today? I'm in Canada by the way on Rogers and always have been able to dl paid apps...
I have cleared the cache and wiped the app data and rebooted each device but still get this error when trying to do paid apps...

Bump... Anyone?

I have the EXACT same issue. I've had a ticket open with Google support for 8 days now... and they have failed to get back to me about much of anything...

JFMFT said:
I have the EXACT same issue. I've had a ticket open with Google support for 8 days now... and they have failed to get back to me about much of anything...
Click to expand...
Click to collapse
May I ask what country youre in? You have the SAME issue as me? Can you install free apps but just not the PAID apps?
I now seem to not be getting push notifications from Gmail and things as of this morning anymore either and again... This affects BOTH my GNEX and my SGSII so I know its NOT device related...
Ive read some other threads on Market Issues that are SOMEWHAT the same but not exactly and followed their instructions to fix the issue such as... Deleting my Google account and re adding it, Deleting my credit card and re adding it, etc and nothing has worked...
I mut have deleted the app cache and data like 30 times on EACH device and rebooted like 30 times on each device and still I get the same error...
FRUSTRATING!!!
At least I know its not JUST ME and if I had to GUESS.. Id say that this issue has to do with the switch from Google Checkout to Google Wallet...
*EDIT* My push notifications from Gmail have returned but the Market Error still exists!!! GRRRRR!!!

So... I got a reply from Android today and they advised that I uninstall all market updates to rectify this issue. I did so on my SGSII and rebooted my phone and low and behold.... IT FIXED THE ISSUE... I will try it on my Nexus too if I need to...
EDIT - It did not fix the issue completely as I still get this error but after a couple trys it will let me in to purchase apps ONLY on my SGSII...

Ok so... I did what they said and uninstalled the market updates from my SGSII and it seems to have worked... well... kind of...
I still get the error but now if i try it like 3 times or so it finally lets me purchase paid apps BUT...
I went to do this on my GNEX but since market v3.4.4 CAME with the device there is NO update(s) to uninstall and as such I still CANT purchase paid apps from my GNEX market app... :-(
For ANYONE who is having the same issues as I am, keep an eye on this thread because I wont stop until I figure this out...

Ok, so... I got another email from the help desk telling me to factory reset my device(s) and that should fix it (even though this is CLEARLY NOT device related) so I backed up my items from my GNEX ONLY (as I seem to now have a 75% properly functioning market now on my SGSII as I mentioned in my previous post and dont wanna mess with it) and factory reset and it STILL did not work!!!
I then tried another tip I found here and cleared the cache from the "download manager" app AND again from the Market and THAT did NOT work either!!!
This is getting VERY upsetting!!!
Again... For ANYONE who is having issues like this or similar please keep an eye here as I will continue to post any progress.

I fixed it by deleting all updates to market in Settings/Applications/Manage?Market app. Google Talk could then work as well.

Have the exact same problem now.
Not sure what the issue is!
Have done all the "regular" fixes.
Drives me nuts tbh!
Running AOKP B27, stock Kernel.

Did anyone ever get this fixed? I'm having the same issue on multiple ROMS...currently running Codename Android 1.4.0 I can download free ones no problem but not paid apps....

I'm running AOKP B27 with Trinity Kernel and just bought Poweramp off the market a couple hours ago for $1.99 (48 hour special)...

I had the same problem. I tried all the other poosible solutions, the " Settings > aplication > all > Google Services Framework and force stop, clear cache then reboot your phone." solution did it for me

Error Processing Purchase

[DF-BPA-09]
I get this error alot when making purchases in the google play store. What is the cause of this and how do you fix it?????

Not sure why it happens, but as far as how to fix it, since you haven't gotten an expert answer here, I'd suggest going to Google and searching for the error. Then click on any link you like on the first FIVE pages. It will probably be quicker than waiting foe an answer here.
Good luck with your Purchases!

Force stop Play Market, then Clear Data. That should fix you right up.

Go into settings go to apps go to all apps force stop and close data for google services and google play store go into recovery clear cache and dalvik cache reboot go into play store accept terms of service and everything will work from there
Sent from my SGH-T989 using xda premium

ScottBroker said:
[DF-BPA-09]
I get this error alot when making purchases in the google play store. What is the cause of this and how do you fix it?????
Click to expand...
Click to collapse
This happened to me last night, finally fixed it this morning, stop gmail from syncing, clear data in Play Store and Google Framework, reboot, and log back into Google. Done Deal.

There is a reason for this error. Purchase it when you are on that carrier's network data. It will never work over Wi-Fi. Anyone who says otherwise has obviously not tested this. Using the carrier's connection provides for and easier user experience and less safety issues for T-Mobile. Going to My Account on the T-Mobile site is a prime example as it requires a carrier connection.

aranurea said:
There is a reason for this error. Purchase it when you are on that carrier's network data. It will never work over Wi-Fi. Anyone who says otherwise has obviously not tested this.
Click to expand...
Click to collapse
This ^ and often the system goes down for maintenance or due to outages.
Always check the Google Play Store Known Issues link http://support.google.com/androidmarket/bin/static.py?page=known_issues.cs&ki_topic=1319135 before even beginning to troubleshoot problems or you will be wasting your time.
There is an open issue with the error and the only fix now is to clear the cache like others have already stated.

I have also found that if you are doing a Titanium Backup it helps not to backup the Google Play Store or the Google Framework Services.... in doing so I have had better success avoiding the issue described in the OP.

Google Play store error: [RPC:S-5:AEC-0]

google play store error: [RPC:S-5:AEC-0]
I've been getting this on a few devices for the past few days and have done LOADS of searching and tried numerous listed and suggested solutions to resolve this error. Including removing and re-adding google account, clearing cache and data on Google Play Services and Google Play store. Restoring a previous backup of the Playstore etc. but nothing has worked.
Seems I'm not alone. Here are some recent search results you can paruse if you feel like it.
Just this evening I logged into the Play Store via the Web on a PC and went to 'My Applicatins' in the Play Store and get an error there too!!
Supposedly Google is aware of this and is 'working on it' but since they are notorious hard to get any real information from I doubt we'll get an update until it 'just works'.
Though I'd put this out for others in the same boat.

Have you tried the JB server reset?
In Terminal:
--------------------
su
drmserver&
--------------------
Reboot phone
Team Rejectz

Tried that too. Still getting error. Still can't update anything. Also tried diferent (including stock) kernels and doing all of the suggestions.
When I log into Playstore via web and click on 'My Android Apps' I get this "We're sorry, there was an error. Please try again later." too still.
Did get some apps to install by just unistalling and using the web to 'push' them to the phone again. But others won't.
Pretty frustrating. But I guess I'll just keep pluging along.

Is there a Google tech support #? Lol
Team Rejectz

same problem
bilgerryan said:
Is there a Google tech support #? Lol
Team Rejectz
Click to expand...
Click to collapse
I spoke yesterday with the support of Google. They do not have any solution and what they said is just ridiculous "to wait until a solution" Currently website record that they support are aware of the problem and the middle of April they care but still no solution.
I suggest you just call and update them that the problem is common and much simpler device owners encounter this problem ... just massive advertising will probably have to address the problem. This simply indicates disrespect.

tempw said:
I spoke yesterday with the support of Google. They do not have any solution and what they said is just ridiculous "to wait until a solution" Currently website record that they support are aware of the problem and the middle of April they care but still no solution.
I suggest you just call and update them that the problem is common and much simpler device owners encounter this problem ... just massive advertising will probably have to address the problem. This simply indicates disrespect.
Click to expand...
Click to collapse
Or that they have no idea what the problem is and they are stalling as much as they can so they don't have to admit it (more likely scenario)

Everything is now working!!!!!!!!!!!! Problem solved!!!!!:highfive:

Okay I fixed now....
I switched off all of my devices.. Then I keep one only...
Go to system
Privacy
Unmark back up my data
Then make a factory reset..
After that the device will be opened again...
Put your email
Unmark restore my account in this device (in the first setup)
After setup is finished go to market.. Then you will find all your purchased apps and even your pending updates.
Try to retrieve one of your purchased app, and update one app
That is it.
Now open your other devices.. All well be fixed.
This is my experience.
Hope will work with you

Playstore seems to be working for me too now.
Works on phone AND the Web (desktop) interface for 'My Android Applications' is working too.

Also thought I'd add this for other who have problems with PlayStore.
Though Google seems to have corrected the problem, it may come up in the future, or you may simply wish to download .apk(s) seperately.
You can use a Chrome extension to download the .apk then push it to your phone or copy it and install it.
There is a good page on how to do this here.
The one caveat I'd recommend if you use the extension it to use Google's two factor/step authentification, create an application specific password for just this extension, use the extension to grab your apk(s) then delete that app specific access. If you don't know how to do that there is always Google.. [I hate when I have to use my Google credentials anywhere and really don't trust any other sites or applications to be secure and completely non-nefarious; but that's me and my tinfoil hat].

RPC:S-7:AEC-0

After having it for a day, my Pixel C is already getting replaced under warranty.
Whenever I try to make a purchase of a paid app on it, I just get an error message "Error retrieving information from server [RPC:S-7:AEC-0]". Purchases work fine on my Nexus6P so the issue seems specific to the tablet. Downloading updates, pre-purchased apps or new Free apps works fine, error only happens when trying to make a purchase.
Have tried all the troubleshooting steps I can find online, clearing data from Play Store and Google Framework Services, no effect. Have removed my Google account from the device, rebooted and then re-added the account, no effect. Done a complete factory reset but still the same issue when I go to the Play Store and try to make a purchase of any paid for app.
I had several payment methods on my account, one of which was expired, but I've removed that and still the same error. I've got over £11 of credit on my Google account anyway and was only trying to purchase something that costs less than £3, so payment cards shouldn't have come into it.
Contacted Google Support and they called me back, said they're going to send a link for me to order a brand new device and instructions on returning the old one.
On the one hand, it doesn't seem like something that would be caused by a hardware issue. But on the other hand, it doesn't seem like an account issue since it's specific to just this one device. Looking around it seems this is a relatively common error, but just removing and re-adding the Google Account should normally fix it.
I'm not running a custom ROM or anything, not even rooted, just running the tablet as it comes (with updates installed)

I've not had any issues like that on either of my Pixel Cs (replaced one under warranty due to the lockscreen pattern bug) so I'd imagine a replacement should sort your issue.
Very strange though... Fingers crossed it gets sorted for you.

Someone has mentioned to me that it could be an issue with the hardware storage of the root certificates that's the problem, which makes sense since the error occurs after the Permissions prompt, at the stage where the Play Store attempts to access the payment information on my account.

Received my replacement Pixel C and still got exactly the same issue.
Whenever I try to purchase an app that costs money, I get an error,
"Error while retrieving information from server.
[RPC:S-7:AEC-0 ELVS-P3QO-E625O]"
(Everything after the AEC-0 is different every time)
This is immediately after turning on the tablet for the very first time and going through the setup process.
Worried that something is wrong with my Google account and that I'm going to have exactly the same issue even if I return it and got a different tablet. But it still works fine on my 6P phone is the thing.

1. In our Android terminal, we go to the Settings
2. Then to Applications
3. Here locate the following FRAMEWORK OF GOOGLE SERVICES:
4. We select Google Services Framework, stop the service, and then delete the data.
5. Then, we locate the service also Google Play, and do the same operation, stop and delete data.
6. After doing this with the two services, reniciamos our Android terminal and will try to download an application from Google Play, we see that already operate normally. Disculpame by Google translation.

chinimen said:
1. In our Android terminal, we go to the Settings
2. Then to Applications
3. Here locate the following FRAMEWORK OF GOOGLE SERVICES:
4. We select Google Services Framework, stop the service, and then delete the data.
5. Then, we locate the service also Google Play, and do the same operation, stop and delete data.
6. After doing this with the two services, reniciamos our Android terminal and will try to download an application from Google Play, we see that already operate normally. Disculpame by Google translation.
Click to expand...
Click to collapse
Did all that on a call from a Google troubleshooter, but still the same error.
Definitely looking to be an issue with my account from some further testing though.
Just created a new account and added my card as a payment method. Tried to make a purchase and it goes through fine.
The only difference with my regular account and the new account is that my regular account has some Google Play Store credit on it from the Opinion Rewards app, and has a fair few devices registered against it.
I'm wondering if it's possible that my account just has 'too many' devices against it, but I can't see any way to actually remove an old device from my account (My old S3 phone seems to be on there 3 times and I now have two Pixel C tablets registered against it)
Removed the new account from the tablet and re-added my original account. If I go to the "My Account" section of the Play Store on the tablet, I get the same error message when it tries to retrieve/display my payment methods. But again, only with my primary account on a new device. My old devices that were already registered can do this no problem. So the issue seems to be that new devices aren't correctly registering against my account, or something along those lines.

https://security.google.com/settings/security/activity?pli=1

chinimen said:
https://security.google.com/settings/security/activity?pli=1
Click to expand...
Click to collapse
I can see my current devices on there, but not the older ones. But I can see the older ones on my Play Store devices list strangely enough.
The device I'm having trouble with is listed on there and doesn't state as having any problems.
I had another callback from Google and the issue is being escalated, so we'll see how it goes.

El goog don't advertise this, and might be reticent at first, but you can get them to delete all your devices (not the same as you account) from 'registered' and then you begin again. Usually you only have a number (4?) you may disconnect every year from the total of 10 (I think).
In your case, I've no doubt they'll do it.

Had this problem too on my Sony Android TV. In my case the problem was a voucher code (and trying to pay with it, paying normally worked fine), I've activated over the chromecast offers page. The google support wasn't able to delete it, but the unredeemable voucher disappeared after a few months.

Hm, will see if I can get Google to remove some devices from my account. There's 8 showing on there at the moment when I go to Settings on the Google Play Web store, 4 of which need to be removed (3 old phones and the first Pixel C tablet), though these don't appear in the Android Device Manager.
I'm also wondering if the issue lies with the Google Credit I have on my account, all of which was earned through the Opinion Rewards app. I'm tempted to try just spending all of it via another device to clear it from the account and see if that sorts things. Even if it doesn't it's only about £8 worth, and it's not like I paid anything for it.

Cracked it.
It was something weird with my account, but also something I could fix.
I downloaded the Firefox browser onto my Pixel C and accessed the Play Store webpage through there, going to the My Account section where my Payment Methods are listed. I noticed that there's a payment method for my mobile carrier that I set up on my old Sony Z2, but was also available on my Nexus 6P. I removed that payment method, then on the Pixel I cleared the Data/Cache for Google Play Framework and Google Play Store apps, then restarted. After that, my Pixel C Play Store app can now access my payment information and make purchases.
No idea if it was removing the carrier payment method that did it since that method was causing some kind of conflict on a non 3G tablet, or if it was accessing the Play Store via a third party browser app which kicked some kind of authentication into gear.
Either way, a very weird issue thankfully solved! I've responded to my Google Support ticket with the update as well, so hopefully they can become aware of a possible issue.