Develop Bugs

At& root policy

Does anyone know the official root policy at At&t? I waited about 3 months to root my Galaxy S but I want to root and flash mine now without worrying about the warranty in case I screw it up.

Root voids warranty... Just flash back to stock for warranty purposes you can get the odin tar at wwww. Samsung- updates. Com
Sent from my SAMSUNG-SGH-I747 using xda premium

It should, but I don't think it matters.
The way I understand it goes as follows: The terms of your warranty are set by Samsung. When you bring a phone to your AT&T store to have it replaced under warranty, AT&T is simply taking that phone and returning it to Samsung for you. The Samsung warranty clearly states that rooting your phone violates your warranty.
Despite that, when I called the support number and asked several people at AT&T, all of them assured me that rooting does not void my warranty. I even made one of the people I spoke with email it to me in writing, for what it's worth. I ended up deciding that it shouldn't really matter though because:
1. It is really easy to root without tripping the counter, and
2. If you go into the store to use your warranty, do you really think the person there will know what the binary counter is, no less how to check it? And if Samsung ends up saying that your phone's warranty was voided, AT&T takes the loss, not you.

mcnulty1 said:
The way I understand it goes as follows: The terms of your warranty are set by Samsung. When you bring a phone to your AT&T store to have it replaced under warranty, AT&T is simply taking that phone and returning it to Samsung for you. The Samsung warranty clearly states that rooting your phone violates your warranty.
Despite that, when I called the support number and asked several people at AT&T, all of them assured me that rooting does not void my warranty. I even made one of the people I spoke with email it to me in writing, for what it's worth. I ended up deciding that it shouldn't really matter though because:
1. It is really easy to root without tripping the counter, and
2. If you go into the store to use your warranty, do you really think the person there will know what the binary counter is, no less how to check it? And if Samsung ends up saying that your phone's warranty was voided, AT&T takes the loss, not you.
Click to expand...
Click to collapse
So if the warranty is voided according to Samsung, at&t will still replace it?
Sent from my SAMSUNG-SGH-I747

You can unroot/reset the flash counter so why risk submitting a phone that is rooted?
Just unroot and return it to stock first to avoid any hassle - even if some AT&T reps tell you it's ok they are not the decision makers and are OFTEN wrong/mis-informed.

jeffreii said:
You can unroot/reset the flash counter so why risk submitting a phone that is rooted?
Just unroot and return it to stock first to avoid any hassle - even if some AT&T reps tell you it's ok they are not the decision makers and are OFTEN wrong/mis-informed.
Click to expand...
Click to collapse
+1 - It's better to be safe then suddenly be on the hook for $600 to AT&T.

WA_Bob said:
+1 - It's better to be safe then suddenly be on the hook for $600 to AT&T.
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Click to collapse
What if your phone has been rooted, and the phone will not power on at all. Will I still be able to return and be covered under warranty?
Will AT&T be able to tell that the device has been rooted if it won't power on at all? (I flashed a rom for the 19300 accidentally)
Freaking noobie move. DOH!#$%[email protected]!!

oreo918 said:
What if your phone has been rooted, and the phone will not power on at all. Will I still be able to return and be covered under warranty?
Will AT&T be able to tell that the device has been rooted if it won't power on at all? (I flashed a rom for the 19300 accidentally)
Freaking noobie move. DOH!#$%[email protected]!!
Click to expand...
Click to collapse
Ouch! Well, you can only try and see but if it they tell you that "You bricked it, you bought it" you don't really have any options.

WA_Bob said:
Ouch! Well, you can only try and see but if it they tell you that "You bricked it, you bought it" you don't really have any options.
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Click to collapse
Luckily I am still under the Manufacturer's Warranty, and they replaced it with no problem. Although they did ask me if my device was rooted. I just told them "No" and crossed my fingers.
UItimately they replaced the phone. Thank you for you quick response.

With any luck they'll just go straight to re-imaging it and overwrite everything without bothering to look too closely at it. Then it would be sold or made a warranty replacement as a refurb and everything will work out. I'm sure this isn't the first time someone has brought them a brick and hopefully they're not bothered enough by it to look very closely at what happened to it.
However, I would take a closer look at what ROM you're flashing on which flavor of SGS 3 this time around. Bring in more than one brick and even the slowest sales person might get to wondering!

If you get lucky and the AT&T employee is a good person and your phone is having a hardware issue that could never be caused by root, they sometimes don't care about your phone being rooted. It has happened toa friend of mine.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

WA_Bob said:
With any luck they'll just go straight to re-imaging it and overwrite everything without bothering to look too closely at it. Then it would be sold or made a warranty replacement as a refurb and everything will work out. I'm sure this isn't the first time someone has brought them a brick and hopefully they're not bothered enough by it to look very closely at what happened to it.
However, I would take a closer look at what ROM you're flashing on which flavor of SGS 3 this time around. Bring in more than one brick and even the slowest sales person might get to wondering!
Click to expand...
Click to collapse
I know that's right. I will DEFINITELY be putting any ROM I consider flashing under a magnifying glass before flashing away. :victory:
Thank you for your time and your response on this matter, it has been very helpful.
God Bless

Need help quickly for warranty

Hello. I got my note2 a few weeks back and now I'm noticing that the screen has two Black lines when late in the night and lighting is low. It's really annoying so I called Samsung Greece and they told me that If I went there they would fix it for me in about an hour depending on if they have the needed parts. (Does Samsung check for custom ROMs and stuff like that when sending a phone to service? Because if they don't i won't have to backup and restore and all that)So, how can I go completely back to stock 4.1.2 with stock bootloader and how can I restore all my apps and ROM when they return my phone? How can i reset the flash counter and basically remove anything that may disable my warranty?
I'm running
*DN3 4.3 3.2 ROM
*MJ5 BL
*TWRP 2.3.6.1
If you need any more info tell me. Thanks in advance for your help.
Sent from my GT-N7100 using XDA Premium 4 mobile app

NickVXD said:
Hello. I got my note2 a few weeks back and now I'm noticing that the screen has two Black lines when late in the night and lighting is low. It's really annoying so I called Samsung Greece and they told me that If I went there they would fix it for me in about an hour depending on if they have the needed parts. (Does Samsung check for custom ROMs and stuff like that when sending a phone to service? Because if they don't i won't have to backup and restore and all that)So, how can I go completely back to stock 4.1.2 with stock bootloader and how can I restore all my apps and ROM when they return my phone? How can i reset the flash counter and basically remove anything that may disable my warranty?
I'm running
*DN3 4.3 3.2 ROM
*MJ5 BL
*TWRP 2.3.6.1
If you need any more info tell me. Thanks in advance for your help.
Sent from my GT-N7100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you have bought your device less then 6 months ago then you are under legal warranty which guarantees the repair of hardware issues if you are not responsible for that issue, no matter if you are rooted or run a custom rom. If you don't believe me, ask a lawyer nearby! (Afaik only in the European Union!)
Otherwise you can restore by flashing firmware but pay attention that you don't flash the BL, reset counter with "triangle away" buyable in the playstore and unroot the device. Good luck!

Androidwizzard said:
If you have bought your device less then 6 months ago then you are under legal warranty which guarantees the repair of hardware issues if you are not responsible for that issue, no matter if you are rooted or run a custom rom. If you don't believe me, ask a lawyer nearby! (Afaik only in the European Union!)
Otherwise you can restore by flashing firmware but pay attention that you don't flash the BL, reset counter with "triangle away" buyable in the playstore and unroot the device. Good luck!
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Click to collapse
@Androidwizzard thanks a lot for your reply. I bought this phone no more than 1 month. I'm from Greece. So I can just take my phone there(service) and not worry about being rooted and running a custom ROM at all? Because if that's the case that's some great news. And no I'm not responsible for the issue, I heard this is a common problem with Super amoled screens but can't really remember how the problem is called. Anyway thanks a lot and waiting for your reply patiently.
Sent from my GT-N7100 using XDA Premium 4 mobile app

You have the right to get it repaired either by your trader or by samsung, just ask a pal, who studies or has studied law in your country. You can also use google to find it. I have only studied your ancient language, so I can't do it for you. It IS European law in the Union. Best wishes from our law firm in Austria :fingers-crossed:

Androidwizzard said:
You have the right to get it repaired either by your trader or by samsung, just ask a pal, who studies or has studied law in your country. You can also use google to find it. I have only studied your ancient language, so I can't do it for you. It IS European law in the Union. Best wishes from our law firm in Austria :fingers-crossed:
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Click to collapse
Thanks a lot, will get my phone to service on Thursday and report back my results.
Sent from my GT-N7100 using XDA Premium 4 mobile app

Just in case it can't be repaired -> you get a new one.... :good:

Androidwizzard said:
Just in case it can't be repaired -> you get a new one.... :good:
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Click to collapse
@Androidwizzard I'm sure it can be repaired. It's just a screen replacement! Anyway thanks a lot.
Sent from my GT-N7100 using XDA Premium 4 mobile app

NickVXD said:
Hello. I got my note2 a few weeks back and now I'm noticing that the screen has two Black lines when late in the night and lighting is low. It's really annoying so I called Samsung Greece and they told me that If I went there they would fix it for me in about an hour depending on if they have the needed parts. (Does Samsung check for custom ROMs and stuff like that when sending a phone to service? Because if they don't i won't have to backup and restore and all that)So, how can I go completely back to stock 4.1.2 with stock bootloader and how can I restore all my apps and ROM when they return my phone? How can i reset the flash counter and basically remove anything that may disable my warranty?
I'm running
*DN3 4.3 3.2 ROM
*MJ5 BL
*TWRP 2.3.6.1
If you need any more info tell me. Thanks in advance for your help.
Sent from my GT-N7100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
1. For the black lines- a friend of mine told me that all screens in samsung phone in galaxy series have some lines in low light in dark or we see then when putting keypad lock..
2. if ur phone is in warrenty that is within 1 yr..then you have to flash the stock rom and remove the number of times you rooted ur phone..then install triangle away..you will surely get to something..

iprabhsingh said:
1. For the black lines- a friend of mine told me that all screens in samsung phone in galaxy series have some lines in low light in dark or we see then when putting keypad lock..
2. if ur phone is in warrenty that is within 1 yr..then you have to flash the stock rom and remove the number of times you rooted ur phone..then install triangle away..you will surely get to something..
Click to expand...
Click to collapse
You are talking about your country, but we are in Europe, where law is different and we need no warranty from Samsung. Within six months the trader has to repair hidden hardware issues, no matter how many times a rom is flashed or knox flag has turned to x1. In English both is called warranty and we are talking about warranty origin in European law. A customer secure regulation.

Androidwizzard said:
You are talking about your country, but we are in Europe, where law is different and we need no warranty from Samsung. Within six months the trader has to repair hidden hardware issues, no matter how many times a rom is flashed or knox flag has turned to x1. In English both is called warranty and we are talking about warranty origin in European law. A customer secure regulation.
Click to expand...
Click to collapse
@Androidwizzard thanks a lot for clearing things sup for me, after that post I didn't know if I had to flash stock or not(really troublesome) but now I undestand

NickVXD said:
@Androidwizzard thanks a lot for clearing things sup for me, after that post I didn't know if I had to flash stock or not(really troublesome) but now I undestand
Click to expand...
Click to collapse
You can restore to original but it is not necessary to get the repair.

[Q] Need Advice On Phone Replacement - KNOX EDITION

Im currently running 4.4.2 with knox free bootloader and im happy with it but my screen is shattered and has been for awhile. Im really ready to have a phone with new glass but dont know what option to take.
1. Keep phone I have and pay 160 to get glass replaced. (or do it myself / not too comfortable taking this job on. The screen is shattered pretty bad)
2. Take advantage of warranty and return phone and hope that insurance gives me the same model and knox free bootloader (the later of the two is unlikely at this point right? as all refurbs have been updated?)
3. Keep shattered screen phone as is and wait another year to get new device. (I really dont want to take this option)
I want to be able to flash roms and create backups. I dont want to be one with KNOX 0x1. What option would you take? Let me know if there's one I missed?
Thanks :good::good:

R.Suave said:
Im currently running 4.4.2 with knox free bootloader and im happy with it but my screen is shattered and has been for awhile. Im really ready to have a phone with new glass but dont know what option to take.
1. Keep phone I have and pay 160 to get glass replaced. (or do it myself / not too comfortable taking this job on. The screen is shattered pretty bad)
2. Take advantage of warranty and return phone and hope that insurance gives me the same model and knox free bootloader (the later of the two is unlikely at this point right? as all refurbs have been updated?)
3. Keep shattered screen phone as is and wait another year to get new device. (I really dont want to take this option)
I want to be able to flash roms and create backups. I dont want to be one with KNOX 0x1. What option would you take? Let me know if there's one I missed?
Thanks :good::good:
Click to expand...
Click to collapse
I personally would just get the screen replaced. Either do it myself (after watching a few tear-down videos numerous times) or try to find somewhere that will fix it for cheaper than $160.
I don't know how it works, but how exactly could a shattered screen be a warranty claim? I can see an insurance claim, but a warranty claim?

lordcheeto03 said:
I personally would just get the screen replaced. Either do it myself (after watching a few tear-down videos numerous times) or try to find somewhere that will fix it for cheaper than $160.
I don't know how it works, but how exactly could a shattered screen be a warranty claim? I can see an insurance claim, but a warranty claim?
Click to expand...
Click to collapse
Yeah. I would replace it myself but it seems that using LOCA in between the new glass and old digitizer is the only way to go and that process seems risky. I cant find any places around here (Austin, TX) that will do it for cheaper than that. Most of the places only replace the digitizer and glass b/c the process of separating the two is more work.
I meant insurance claim. Sorry bout that.

R.Suave said:
Yeah. I would replace it myself but it seems that using LOCA is the only way to go and that process seems risky.
I meant insurance claim. Sorry bout that.
Click to expand...
Click to collapse
Yeah, I dread the day I bust my screen... I know it'll happen, just a question of "when." You have quite the predicament. I still say I'd go the route of either doing it myself or getting it done. This would be a sure-fire way to not catch the KNOX-pox. Worse comes to worse and you mess the phone up... insurance claim and hope you don't get one with KNOX.

I thought knox was only for warranty checking. If you hey a replaced device with knox, you should still be able to root install custom recovery and flash away you'll just have a tripped knox.
Sent from my SGH-M919 using Tapatalk

elesbb said:
I thought knox was only for warranty checking. If you hey a replaced device with knox, you should still be able to root install custom recovery and flash away you'll just have a tripped knox.
Click to expand...
Click to collapse
If I had a tripped KNOX, I would still be able to "take advantage" of T-Mobile insurance options in the future just not Samsung warranty options correct?

R.Suave said:
If I had a tripped KNOX, I would still be able to "take advantage" of T-Mobile insurance options in the future just not Samsung warranty options correct?
Click to expand...
Click to collapse
That is correct. To my knowledge, Items received through an insurance claim have no warranty. So if anything were to happen to it, you can simply make an insurance claim on it. You pay for the insurance, so they can't deny you.
Sent from my SGH-M919 using Tapatalk

How to completely brick my M8?

Ok, this might sound weird, but I have to brick my Rooted, S offed, GPE Converted M8. There'e no RUU yet for returning to stock, so how do I completely brick the phone?

Preheat oven to 350F. Bake for 5 minutes until it becomes golden brown in colour.
Sent from my HTC Desire using xda app-developers app

Chromium said:
Preheat oven to 350F. Bake for 5 minutes until it becomes golden brown in colour.
Sent from my HTC Desire using xda app-developers app
Click to expand...
Click to collapse
Ok! I'll try that! - Sarcasm

In all seriousness, I don't understand why you want to completely brick the phone. Am I missing something?
Sent from my HTC Desire using xda app-developers app

Just do a warranty swap, trust me when I say T-Mobile does not care for any of that (as long as you dont have an absurd splash screen or boot aniamtion)

Yeah Im trying to replace the phone with T-Mobile. I have to ship it to them, and I don't want them to find out I rooted the phone and voided the warranty.

Try a 24 volt AC power adapter... Like from an old sprinkler timer. Strip an inch or so off the leads, jam one lead in the headphone jack and the other in the SD slot. Or go between the power port and the SD slot. Or some combination thereof. It oughta brick the hell out of it! I've roasted a few pieces of electronics that way.
Being this is a metal chassis phone, I might wear gloves when you do it. Or hook it up to an outlet with a light switch so you can remote control the fireworks.

Orrr. Flash a ROM for a different phone. I bricked my S4 when I flashed a ROM for the Note 2. Wouldn't even turn on. It was hilarious man

Ark1406 said:
Orrr. Flash a ROM for a different phone. I bricked my S4 when I flashed a ROM for the Note 2. Wouldn't even turn on. It was hilarious man
Click to expand...
Click to collapse
Lmao, that would totally work, as long as it will let you flash it. Hmmm, good idea
Sent from my HTC One_M8 using Tapatalk

lotzakritters said:
Lmao, that would totally work, as long as it will let you flash it. Hmmm, good idea
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
It does! Just modify the updater script a bit. I accidentally flashed it and took it to a service center, they had no clue what went wrong. They ended up giving me a new phone. Or, just corrupt an M8 ROM

Ark1406 said:
It does! Just modify the updater script a bit. I accidentally flashed it and took it to a service center, they had no clue what went wrong. They ended up giving me a new phone. Or, just corrupt an M8 ROM
Click to expand...
Click to collapse
How do I corrupt a ROM?

Easiest way to brick the phone would be to download a kernel from a completely different device, remove the assert check from the updater script, and flash it. Should brick the phone in no time.

XxKINGxX2580 said:
How do I corrupt a ROM?
Click to expand...
Click to collapse
Don't know if it's possible since most recoveries verify the MD5. But editing the important files of the ROM may work. Or, is chrome said, download a kernel for a different phone. Or, a modem. But those will destroy your phone and there'd be no going back.

Ark1406 said:
Don't know if it's possible since most recoveries verify the MD5. But editing the important files of the ROM may work. Or, is chrome said, download a kernel for a different phone. Or, a modem. But those will destroy your phone and there'd be no going back.
Click to expand...
Click to collapse
Yep, that's exactly what I want. For the phone to not even be able to get into bootloader mode.

I don't have to brick it now. I'll brick it when my replacement M8 gets here in a few days. I'll let you guys know what works/doesn't work. Please, feel free to offer any other suggestions.

XxKINGxX2580 said:
I don't have to brick it now. I'll brick it when my replacement M8 gets here in a few days. I'll let you guys know what works/doesn't work. Please, feel free to offer any other suggestions.
Click to expand...
Click to collapse
Heres my other suggestion: Send the phone to me

XxKINGxX2580 said:
I don't have to brick it now. I'll brick it when my replacement M8 gets here in a few days. I'll let you guys know what works/doesn't work. Please, feel free to offer any other suggestions.
Click to expand...
Click to collapse
Can you explain what you're doing? Are you bricking your phone to get a replacement through insurance, or warranty? I ask because I have some problems with my phone and may be interested in doing what you're doing

Ark1406 said:
Can you explain what you're doing? Are you bricking your phone to get a replacement through insurance, or warranty? I ask because I have some problems with my phone and may be interested in doing what you're doing
Click to expand...
Click to collapse
I'm getting a replacement through warranty with T-Mobile. I called them and told them that the phone wouldn't turn on or display any LEDs, or anything, and that I already tried charging it. And they said that they would send me a replacement for $20. The $20 is to cover shipping to my house and from my house to them, so I don't mind it. But that's only if your phone isn't cracked or water damaged, exc. I do that if/when I hard brick my phones. This time it's because I ****ed up with flashing something, and now my phone doesn't get signal from T-Mobile, and since my phone is rooted, S-Offed, and on GPE RUU, I can't go back to complete stock until an RUU is available for the T-Mobile variant.

Chromium said:
Heres my other suggestion: Send the phone to me
Click to expand...
Click to collapse
Sure i'll do that :laugh:

XxKINGxX2580 said:
I'm getting a replacement through warranty with T-Mobile. I called them and told them that the phone wouldn't turn on or display any LEDs, or anything, and that I already tried charging it. And they said that they would send me a replacement for $20. The $20 is to cover shipping to my house and from my house to them, so I don't mind it. But that's only if your phone isn't cracked or water damaged, exc. I do that if/when I hard brick my phones. This time it's because I ****ed up with flashing something, and now my phone doesn't get signal from T-Mobile, and since my phone is rooted, S-Offed, and on GPE RUU, I can't go back to complete stock until an RUU is available for the T-Mobile variant.
Click to expand...
Click to collapse
So, $20 is all you're paying? Do you know if you're getting a new, or refurbished phone? And please do keep us updated on what happens

Will my root void Best Buy''s insurance?

The glass over my lens cracked and I want to get it fixed ASAP. Should I figure out a way to unroot, if that's even possible before going in?
Thanks in advance!

R4NDR01D said:
The glass over my lens cracked and I want to get it fixed ASAP. Should I figure out a way to unroot, if that's even possible before going in?
Thanks in advance!
Click to expand...
Click to collapse
Gaining root most always technically voids all warranties. I have always unrooted in those situations. With physical damage they might not even check. When I got a replacement for my S5 they didn't even want it in person. Just sent a new one, and I sent back the old one in the mail. So maybe initiating it online would help you.

If u want to restore your lg g4 u can follow my post dont do the root method tho and ur lg be on default settings like nothing has touched it
http://forum.xda-developers.com/verizon-g4/help/lg-g4-vs985-root-video-walk-threw-t3166078

xgerryx said:
Gaining root most always technically voids all warranties. I have always unrooted in those situations. With physical damage they might not even check. When I got a replacement for my S5 they didn't even want it in person. Just sent a new one, and I sent back the old one in the mail. So maybe initiating it online would help you.
Click to expand...
Click to collapse
OP asked about insurance, not warranty. Warranty doesn't cover physical damage by the user.

It technically does void insurance but they don't check your system for root when it's a simple screen replacement. They don't even need the unit to be on. Ask me how I know!

Spookymyo said:
It technically does void insurance but they don't check your system for root when it's a simple screen replacement. They don't even need the unit to be on. Ask me how I know!
Click to expand...
Click to collapse
How do you know?

debolt said:
How do you know?
Click to expand...
Click to collapse
Because I cracked my screen and took the phone in to Best Buy and I conveniently left my battery at home and the geek squad guy told me it wasn't an issue because they didn't need to turn it on to replace the screen.