Develop Bugs

[Q] Error 1012 no matter what Sprint or I do

For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!

Joey SR said:
For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!
Click to expand...
Click to collapse
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk

I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.

ncfastls1 said:
I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.
Click to expand...
Click to collapse
Did you use clockwork mod? This guy had a similar prob.

I am having this issue as well, I posted in the forum in that link.
This is odd. We can make calls on the phone, internet, text, can not update PRL, profile and it will not receive picture texts. I messed up and DID NOT make a backup of the stock ROM, as I put a new 16g SD card in it. So I dont know if I can go back to the Stock rom or not and try it all again.
I really dont want to go to Sprint and then be given a new 2.3.3 phone.
Thanks to all that have any ideas.
I have another EVO and did the same thing to it, and it works perfectly.

I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.

i use amon recovery. wiped my whole phone and reinstalled the rom, even flashed others with no go. Downgraded radio = nothing, upgraded again = nothing

I have had lots of problems getting my Data to work on my EVO running on the Boost Mobile Network(A.K.A. Sprint). Still continue not to have Data on it. I assumed it was PRL Version, but was incorrect. Well, I would get the same Error Code. I managed to update PRL manually using the link below.
http://forum.xda-developers.com/showthread.php?t=898628
Still NO DATA on my HTC EVO 4G!
Still get calls & text messages, but no internet!

I got a refurb phone a couple days ago, and they were having provisioning problems then when trying to update it at store. Perhaps it's still occurring?

UPDATE:
I took it to the store yesterday. When I went to go pick it up i noticed a scuff mark on the bottom left along with the screen lifting. Went back today to get my refurb only for this one have the whole bottom lift and fiber in the rear camera and the lense. Back to the store I go and hopefully I get a new one.

UPDATE: given another refurb. This one is perfect, no issues. no more errors. also its hardware version 0002. Weird. The other was 0004. So about $37 at the store. when i called sprint I received a $50 credit along with the $37 I spent on the phone. New phone plus credit = a happy customer.

1012 error
rugedraw said:
I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.
Click to expand...
Click to collapse
I have been working on my HTC EVO phone for several days trying to get my number transferred and the phone activated. I have done a factory reset called customer service, tried rooting it, everything. I got the MSL code from the previous service providers, luckily, and reset the meid imsi and everything. Finally I came across this post and it was a life saver. You providing the ##786# was what i needed to totally clear everything. It is finally activated. Thank you so much it worked!!

jjshleprock said:
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Mám problém s "Neplatná karta SIM " píše mi to služby 4G nejsou k dispozici protože SIM/UICC je neplatné.Kontaktujte služby zákazníkům.
Nerozumím tomu porad Tě mi,prosím.

[Q] no service rooted gsm nexus?

Randomly on Saturday my phone decided it didn't want to have any service so I reflashed the rom which didn't help, I then went to build 29(this is open kang) still no luck so i went back to build 28 and m4 still nothing, I am now on liquid smooth and I still cannot get service. They are both GSM roms and I baseband is not showing unknown. Anyone help?
Luke

Do you have powersave options in the rom? If so, try turning that off, it did work for me (on AOKP 29).

All you need to do is download your radio and flash it! You can find your radio in the development section of the galaxy nexus forum
Sent from my Galaxy Nexus using XDA

ndualls and
Neither of the above worked any other suggestion? This just happened out of the blue originally not from flashing

Since it happened out of the blue, did you check with your provider if they have issues? (maybe too obvious, but just checking).
You can try and remove the battery for around 5 mins, and then restart, this way you'll get a clean boot (if Im correct).

DaLoona said:
Since it happened out of the blue, did you check with your provider if they have issues? (maybe too obvious, but just checking).
You can try and remove the battery for around 5 mins, and then restart, this way you'll get a clean boot (if Im correct).
Click to expand...
Click to collapse
I have tried all of the above, i tried a different sim and it was still the same, although after reflashing the rom again last night it came back for a little bit and then went again

I have attatched a couple of screens

lukejenks101 said:
I have attatched a couple of screens
Click to expand...
Click to collapse
I cant open or see them

Try again lol

What does it say if you aren't on WiFi?

Exactly the same mate

A long shot but: Do you have your min CPU on 350 by any chance? Try to change it to 700. A lot of people have these kind of problems and this usually helps...
Sent from my Galaxy Nexus using xda premium

Just tried that and didnt work

Does another SIM card work ( if you have/can get another).
Sent from my Galaxy Nexus using XDA, killing iPhones along the way

Tried that as well mate

Im running out of options
You did try going back completely to stock yes?
Edit:
Are there any APN settings visible under accespoints? If so, check with your providers settings to see if they are set correct.

DaLoona said:
Im running out of options
You did try going back completely to stock yes?
Edit:
Are there any APN settings visible under accespoints? If so, check with your providers settings to see if they are set correct.
Click to expand...
Click to collapse
I have tried going back to stock but the toolkit does it and then it just goes back on the old rom

You might want to check with your network to make sure your phone hasn`t been blocked/barred
The same thing happened to my Galaxy S2 which i i bought from Ebay about a year ago. I tried everything to fix it but later found out my phone was blocked when I took it to a Samsung service center.
I would never buy a phone off Ebay again. people sell you the phone and then report it lost/stolen so they can get a replacement.
Also check you IMEI hasn't been changed

Still no luck with this, have even gone back to stock and it hasn't changed

Look at these links
http://forum.xda-developers.com/showthread.php?t=1555733
http://code.google.com/p/android/issues/detail?id=28133
your problem may be related, please let us know

[Q] S3 on Bell: not registered on network

hi everyone,
I got my S3 from Bell two weeks ago, it worked fine most of the time including calls, sms and data.
but occasionally for whatever reason the phone cannot make call or send sms, no ring for incoming call also. it shows "not registered on network" when I try to dial. at the time showing this error, there was signal on the bar.
maybe after long time, it can registered itself into network again, but most of the time, I just restart the phone and it works fine again.
I called Bell and they asked me to replace the SIM card, so I did, but I still see this error. So I think it is not SIM issue.
anyone has idea what the cause could be? or is there anyway to fix it?
I tried to search online before I ask, just couldn't find a solution so far.
so post here and hope anyone can help,
thanks for the help in advance.

I've had this issue as well.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I had this problems with rogers as well. Same as you I contacted rogers they told me to remove the sim and replace it. Worked for a while but kept happening. I got fed up and rooted then installed kyan rom and haven't had the problem since. Not sure if it was rom based or if the factory reset before flashing resolved the issue but haven't had it since. Hope someone figures this out though because it's annoying especially on a new phone that is stock.
Sent from my SGH-I747M using Tapatalk 2

Good to hear you had fixed it.
I might try factory reset to see what happen.
healer82 said:
I had this problems with rogers as well. Same as you I contacted rogers they told me to remove the sim and replace it. Worked for a while but kept happening. I got fed up and rooted then installed kyan rom and haven't had the problem since. Not sure if it was rom based or if the factory reset before flashing resolved the issue but haven't had it since. Hope someone figures this out though because it's annoying especially on a new phone that is stock.
Sent from my SGH-I747M using Tapatalk 2
Click to expand...
Click to collapse

Had this problem on bell a few times the first 2 weeks I had my phone. Went to the bell store and without hesitation they told me to change the mobile network mode from gsm/hspa+/lte
To just gsm/hspa+.
Reason given was the Lte network where I was using my phone (west island, montreal) wasn't strong enough. So my phone would switch between networks until eventually it got in that state. Personnaly I think the problem was more signal penetration into the computer lab I work in.
It's been 2 weeks stable so far. A co-worker reported the same problem to me last week and he took my advice and hasn't had the problem since.
Sent from my SGH-I747M using xda app-developers app

Thank you very much for the tip. I was wondering that too, because I noticed that the network icon at top bar keep changing between H+ and LTE by itself. and I wonder why too.
I will try and see what happened.
thanks
uglyren said:
Had this problem on bell a few times the first 2 weeks I had my phone. Went to the bell store and without hesitation they told me to change the mobile network mode from gsm/hspa+/lte
To just gsm/hspa+.
Reason given was the Lte network where I was using my phone (west island, montreal) wasn't strong enough. So my phone would switch between networks until eventually it got in that state. Personnaly I think the problem was more signal penetration into the computer lab I work in.
It's been 2 weeks stable so far. A co-worker reported the same problem to me last week and he took my advice and hasn't had the problem since.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse

SAMSUNG i747M not registered on network
I had this samsung s3 i747M from canada. Got it unlocked here in Pakistan. Placed a local sim in it. It recognizes the sim, registers it, makes calls, but then after a while, it shows "not registered on network". i restart, it registers network again, then loses it again. It keeps doing it. sometimes it is registered on network, but can't make or receive calls.
I have tried a number of things but the problem is not resolved and i'm fed up to the point that i want to throw this phone away.
The original rom had android 4.3
here's the list of things i have tried.
* changed the network mode to "GSM only" and "WCDMA/GSM (auto connect)" - NO USE
* Factory data reset a few times - NO USE
* tried a custom rom (it was so bad, i deleted it, don't even remember the name) - NO USE
* stock rom 4.4.2 from "sammobile.com" - NO USE
* tried flashing different modems from "http://forum.xda-developers.com/showthread.php?t=1831898" - NO USE
* tried changing the options from *#2263# to my network's specifications - NO USE
* tried sims from different networks - NO USE
PLEASE IF SOMEONE CAN HELP ME OUT HERE, I'M DESPERATE

@qamar_ish, what ROM is on your Samsung phone?

Originally it came with android 4.3. Currently it has this kitkat rom, which i downloaded from "sammobile.com".
the filename is this:
I747MVLUFNK2_I747MOYCFNK2_I747MVLUFNK2_HOME.tar.md5
It said on the webpage that it is the stock rom for SGH-i747M
audit13 said:
@qamar_ish, what ROM is on your Samsung phone?
Click to expand...
Click to collapse

Maybe flash the latest 4.4.2 ROM?

Thats what it is. it is the 4.4.2 rom, but the problem persists.
audit13 said:
Maybe flash the latest 4.4.2 ROM?
Click to expand...
Click to collapse

Does your carrier require an AWS-compatible phone? Does the i747m support all frequencies provided by your provider?

I'm not sure about whether an AWS phone is required or not. But it certainly supports all the frequencies provided by the networks here. I checked it by using the code *#2263# and the options have the frequency supported by my networks here, that is "ufone" and "warid"
PS. I'm not an expert on this thing, whatever i'm doing, i learnt it during the last week..
audit13 said:
Does your carrier require an AWS-compatible phone? Does the i747m support all frequencies provided by your provider?
Click to expand...
Click to collapse

It looks like your phone does support your carrier's frequencies.
Does your phone show the imei# from the dialpad? Is it possible there is something wrong with the phone's imei #?

It does show the correct imei when i dial *#06#. It had lost its imei initially when i got it unlocked, but got it fixed from someone.

qamar_ish said:
It does show the correct imei when i dial *#06#. It had lost its imei initially when i got it unlocked, but got it fixed from someone.
Click to expand...
Click to collapse
Do you know why it lost the imei during the unlock process? Does the imei # in the phone match the imei # on the label under the battery?

I dont know how it lost imei. The guy who fixed it said that the imei is corrupted and he fixed it. Now it shows the same imei as on the back of the device.

I have never had a Samsung phone lose the imei if the phone was unlocked using a code, assuming that is how your phone was unlocked.
Did you try re-injecting the imei with the efs folder? It can be done using nvwriter.

Ok. I will try that. Can u guide me how to do it? Or share a link or something.
And thanx for helping me out here man..

Link: http://forum.xda-developers.com/showthread.php?t=1804117

[Q] Fried my GPS, not working at all on any roms.

I was flashing between CyanogenMod 10 nightlies and DrewGaren's Jelly Bean roms, wiping data every single time and always doing a clean flash when I noticed on CyanogenMod 10/05 nightly that the GPS wasn't catching any satellites at all. It doesn't seem like it's even trying because the GPS dot doesn't even come up in the notification bar. I tried using GPS Test and it just says 0. Same thing with any other GPS application.
I tried flashing to other roms to see if it changed anything and still no luck. Finally, I flashed all the way back to AT&T stock in ODIN and still no luck!! I'm thinking of just taking it to the AT&T store and see if they can do anything about it, I don't know the warranty situation since I bought it off of Craigslist. Anybody have any ideas?

Please don't go to ATT. We can't really help you since you bought it from a. craigslist and b. all we could do is get you to call warranty department in which case they may charge you since it was not purchased at the att store.

Do you know if the GPS ever worked??
Please go to dialer and type *#0*#. In that menu go to sensor test and make sure everything is working properly.
Go to http://forum.xda-developers.com/showthread.php?t=1767929 for a full list of tests you can do to make sure the phone is actually hardware damaged.
Sent from my SPH-L710 using xda app-developers app

Got it working
Hey, thanks for the help guys. I actually got it working. Flashed stock rom with ODIN and did a factory reset and it just started working out of no where. This was after 0 GPS signal on many different roms for over 24 hours.
No idea what caused it to stop working in the first place maybe some kind of conflict with the Drew Garen Sprint based Jelly Bean rom or maybe something in Cyanogen Mod 10/05 nightly. Perhaps the phone got tired of me flashing so many roms and just needed to rest overnight lol.
If anybody else has an issue with their GPS not catching signal at all flash all the way back to stock and factory reset and hopefully it'll sort the issue out.

Wow, everything you described in your OP is happening to me. I believe this happened to me after flashing DrewGaren's ROM too (4 point something). I tried it out then went back to Wanamlite, my DD, and experienced all that you said. After Wanam I flashed 2 or 3 other ROMs and got the same response... no GPS.
Just in the process of Odin flashing a stock image to see what happens.
Edit: Back to stock, then factory reset. Tried accessing the GPS service menu but that didn't work. Final result is that GPS is not working at all and here is no indication in the status bar. Looks like I'll be off to the Samsung store for service...

I think the Drew Garen Milestone 4.5 has something to do with this. It's based on the Sprint leak and maybe that made our GPS wonky.
Just to let you know, the stock firmware I used was this one.
http://samsung-updates.com/get/648/Samsung_Firmware_SGH-I747_ATT_I747UCALG1_Android_4_0_4.html
Hopefully you can get it sorted out. Just wondering, how do you access the GPS service menu? Cause the code I know doesn't work on AT&T Galaxy S 3 at all so I want to see if the code you tried works on mine. Good luck getting your phone working.

Another reason why you shouldn't use DG roms? Lol
I'm running insomnia leaks with no gps issues. Glad to see the OP got his working again.
Sent from my SGH-I747 using xda app-developers app

I did the same here is the fix.
Odin rooted stock ROM
Boot up as normal
Then do a factory wipe under settings.
You should be good to go.
Sent from my SGH-I747 using xda premium

beamer786 said:
I think the Drew Garen Milestone 4.5 has something to do with this. It's based on the Sprint leak and maybe that made our GPS wonky.
Just to let you know, the stock firmware I used was this one.
http://samsung-updates.com/get/648/Samsung_Firmware_SGH-I747_ATT_I747UCALG1_Android_4_0_4.html
Hopefully you can get it sorted out. Just wondering, how do you access the GPS service menu? Cause the code I know doesn't work on AT&T Galaxy S 3 at all so I want to see if the code you tried works on mine. Good luck getting your phone working.
Click to expand...
Click to collapse
Thanks for the firmware link but I am in Canada with Telus.
As for the GPS Service Menu, I saw some dialer codes for accessing it but they don't seem to work for our model.
It's weird how GPS doesn't show up anywhere on the phone now. Not the status bar or in battery usage stats. I am beginning to wonder if this is a hardware issue more than anything.

I know, it's like the GPS totally disappears from the phone, I thought it has a hardware issue too! I was actually on the phone with Samsung customer support and ended up fixing it while I was on hold.
On my first try I got no results too but when I downloaded the one from samsung-updates, flash via ODIN, and then factory reset the phone from settings that's when I finally got my GPS to work. They have the Telus software up there too if you want to give it a whirl. http://samsung-updates.com/get/2566/Samsung_Firmware_SGH-I747M_TLS_I747MVLALH1_Android_4_0_4.html
But at this point your only recourse might be to get done through Samsung customer support. Let us know what happens.

beamer786 said:
They have the Telus software up there too if you want to give it a whirl. http://samsung-updates.com/get/2566/Samsung_Firmware_SGH-I747M_TLS_I747MVLALH1_Android_4_0_4.html
But at this point your only recourse might be to get done through Samsung customer support. Let us know what happens.
Click to expand...
Click to collapse
Thanks, that is the exact firmware I flashed. Just in the process of downloading the I747MVLALE8 version. I know it's older but worth a shot.
I'll update the thread as I go along but am most likely going to the Samsung store in a week or two so there will be a delay in my response.

The disappearing gpshappened to me also. I flashed dg's m 4.5 and thats when I lost gps completely. I did all of the above mentioned in other threads and couldn't get it too come back. At&t replaced it for me. I would advise staying away from sprint leaks I guess.
Sent from my SAMSUNG-SGH-I747 using xda premium

Update:
Got in touch with Samsung. They forwarded me to the warranty repair company located in my neck of the woods (Vancouver, BC).
Company is called Service Absolut, located in Richmond around Westminster Hwy and No. 6 Road. There is another in Montreal for easterners.
Regular warranty service is 3 business days for $0 OR 3 hour express service for $30. This place isn't too far from my office so maybe I'll give the 3-day service a try..... on second thought I think the $30 might be worth it for same day service. :cyclops:

I ran into the same or similar loss of GPS on DG Milestone 4.5 and 5. I was able to regain GPS on a CWM restore back to Milestone 4.
Really think this is a ROM bug that can be fixed in SW. I'm surprised to hear that some have had much tougher luck than I have.
Anybody heard anything from Drew Garen? (I don't have enough posts to comment in the main thread, or I'd be there)

jpyeck said:
I ran into the same or similar loss of GPS on DG Milestone 4.5 and 5. I was able to regain GPS on a CWM restore back to Milestone 4.
Really think this is a ROM bug that can be fixed in SW. I'm surprised to hear that some have had much tougher luck than I have.
Anybody heard anything from Drew Garen? (I don't have enough posts to comment in the main thread, or I'd be there)
Click to expand...
Click to collapse
Yep, this is exactly what happened to me.
I flashed DG's M4.5 and my GPS quit working. Very weird.
I tried 3 other ROMS and no luck. I ended up returning the phone.
Now I really want to flash DG's new ROM but it scares me...ha

Final update:
Took the phone to the service center. Tech looked at the phone and tested but couldn't find anything wrong. He replaced the mainboard and all is now fine. GPS is working well.
Next thing is to check out my new CPU now... I hope it doesn't suck.

Did you factory reset on a stock rom like everyone suggested? I was reading your posts and I didnt see that you did it. Could have saved you $.
That issue used to happen to me all the time in the Infuse 4g.
Sent from my SGH-I747 using xda app-developers app

Jammol said:
Did you factory reset on a stock rom like everyone suggested? I was reading your posts and I didnt see that you did it. Could have saved you $.
That issue used to happen to me all the time in the Infuse 4g.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the tip but I factory resetted the sh*t out of my phone, lol. Our phone (Canadian version) only has 2 official firmware releases for it and I Odin'd them both and performed factory reset on both, multiple times. Guess I missed that little tidbit earlier
I really hope this was just a one time occurrence.

So I ran into this same issue, although it was from flashing Smartguy's ROM and then going back to CM10. It does seem to be caused by using the Sprint leak. I was unable to recover my GPS with the above method of flashing to stock via Odin and doing the factory reset.
I decided to try going back to my Sprint leak via a Nandroid, this brought my GPS back. I then used my CM10 Nandroid again GPS was working perfectly, although I needed to use GPS test to get it working on CM10. Hope this helps others with this issue.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Can't believe you had to go through all of that but glad you got it sorted. The price we pay for tinkering with our phones so much.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

No 4G/3G

Ugh! So where do I begin.. First of all I am running the MOAR most updated version in the OP. Have been for a while. Haven't been able to update PRL/Profile in I don't how long. So I like to here and there to make sure all is well. Anyway today I started messing with it and I used some secret code I found in the MOAR thread for hands free activation. Well, that went south since I am unable to update PRL/Profile. Then I called Sprint and she got the hands free activation off. I was still unable to update PRL/Profile after that. I went ahead and downloaded the latest MOAR and wiped EVERYTHING!! Then flashed the MOAR. I am not sure exactly when the 4G/3G problems started to happen. I am thinking before I flashed the ROM again. But anyway in a nutshell I I can not still update PRL/Profile. Gives me internal error and now I have no 4G/3G. Sprint wanted me to call them on another phone and I assume to deactivate my phone and reactivate it or something idk. I remember one time my sister had this issue and I was in the phone 5 minutes and it was back. IDK why I am having such a issue.

I had the same issue on my first flasb. Forcing hands-free activation fixed it
##72786# in the dialer
EDIT: Make sure you're connected to wifi when you do it.

CNexus said:
I had the same issue on my first flasb. Forcing hands-free activation fixed it
##72786# in the dialer
EDIT: Make sure you're connected to wifi when you do it.
Click to expand...
Click to collapse
Right. That did fix it although after I still was unable to update PRL/Profile. But right now I am having an issue with no 3G/4G. Sprint said it could be a hardware issue with my antenna which I find hard to believe. I am downloading another ROM now and see if that works any better. Not sure what else to do. I don't have 50$ and I am not trying to pay for it. I find it hard to believe that my antenna is just not working. Although I was on the phone with her for 50 minutes and it seemed like we tried everything I just don't want to give up.

Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4

edfunkycold said:
Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Try this
Otherwise, somethings wrong with the hardware

edfunkycold said:
Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Is odin back to stock difficult? I would think it would be easy since to root is fairly simple. I am going to keep downloading this ROM. Then go back to stock and see if that works.
EDIT: So on my second call to Sprint today this guy said I need Sprint Zone and I need to activate my phone. Having our phones rooted I did not have this app. Thankfully I seen it posted so I put it in my DB and installed it and it installed but the app was no where to be found. I even flashed the app pack and installed it same issue. Then I called Sprint two more times just to come to the conclusion that my phone antenna could be defected. Which would cost me 50$. Anyway, I thought it was something else I could do. Sitting here downloading a ROM on my phone and on my laptop going to thread to thread. Hangout convo to hangout convo I see the status of the download. Well what do you know Sprint Zone is updating. So I updated it and it opened. Said my phone was not activated. So I activated it, phone restarted and I have 4G LTE and I went to the browser and it works. Finally caught a break. Thanks guys!! @edfunkycold @CNexus