Note2 Battery Problems - Galaxy Note II Q&A, Help & Troubleshooting

Hi,
I have got this phone and i love it. I bought it 1 month ago. When i was using 4.1.1 JB which comes with phone there wasnt any problem. Only when i using phone on charging some heat was on the top of screen. I updated 4.1.2 and used for 1 weeks without any error. But i have a problem since 2 weeks. Phone charging very slowly and if i use it on charging % dropping. Im sure about charger and cable. Problem suddenly occured on 4.1.2. I tried wipe on recovery mode. It wasn helped. How can i fix it. Im started charge before sleep last night. When morning battery was % 66. HELP ME

zayaerme said:
Hi,
I have got this phone and i love it. I bought it 1 month ago. When i was using 4.1.1 JB which comes with phone there wasnt any problem. Only when i using phone on charging some heat was on the top of screen. I updated 4.1.2 and used for 1 weeks without any error. But i have a problem since 2 weeks. Phone charging very slowly and if i use it on charging % dropping. Im sure about charger and cable. Problem suddenly occured on 4.1.2. I tried wipe on recovery mode. It wasn helped. How can i fix it. Im started charge before sleep last night. When morning battery was % 66. HELP ME
Click to expand...
Click to collapse
you should try to figure out where the drain is coming from using something like betterbatterystats. If it is under warrenty I would take it back. If not id install 4.1.1 again.
Also you could use another cable or charger just to be sure it's not the charger that's being delivered is too low

Unarmed said:
you should try to figure out where the drain is coming from using something like betterbatterystats. If it is under warrenty I would take it back. If not id install 4.1.1 again.
Also you could use another cable or charger just to be sure it's not the charger that's being delivered is too low
Click to expand...
Click to collapse
My charger is 5v 2a original charger. It charges other phones normally. If there isnt any way to fix it ill wait for 4.2. I dont want to back 4.1.1. Im a bit lazy

Emotion rom 4.3 is awsum

Get the updated MB2 version rom
scribbled from my note 2 (N7100)

I dont want any custom rom. If there isnt any fix for it ill wait for 4.2

I will bump this...because I'm having the same problem... I hear about 7 hours onscreen time and the best I usually get is 4.5...right now I'm at 63% and unplugged it four hours ago... current on screen time is 1 hr 21 minutes... granted it was on full brightness but usually I keep it at half.
Here is my problem.. when i check apps running I have 8...but when I close ram I get 52 applications closed.. HUH?
Help us track these down... I have the phone rooted but am using stock since nov or dec. I don't know what to search for to track these processes down... unfortunately sync being off doesn't seem to work.
Sent from my SPH-L900 using xda premium

Are you using 3G/H+ ?
'Swyped' from my GT-N7100

3g is on... I really don't want to have to manually disable data everytime I unlock my phone, I would prefer to make the sync do that.
What about the 52 apps running at all times?
Sent from my SPH-L900 using xda premium

Ram closes many system apps as well which will be reloaded within the next few minutes.
If you do clear memory and leave the phone for a while then do a clear memory again you will be surprised to see the no of apps.
Use bbs to see what is causing battery drain.
Sent from my GT-N7100 using xda app-developers app

Have you tried to flash a new KERNEL or reflash the original KERNEL. I would backup the phone cwm or TWP.
If you're phone is actually charging, then the old battery stats have not been erased. If unsure let it run down to zero, switch the phone off and put it to charge.
Good luck, I haven't had any problems with 4.1.1 dont see a need to upgrade.
RED OR BLUE YOU CHOOSE !!!

Thanks all. But it isnt any kernel problem i think. It occured after 4.1.2 and its about processors heat. On 4.1.1 when using phone on charging there was heat on top of screen. Sometimes cant touch there. After 4.1.2 this problem fixed but charging problem occured. I think they tried to decrease this heat but from wrong way. If i cant use this phone why im paying this money

Related

[Q] Battery or Phone Problem? is making me crazy

Almost every week i have this problem with the phone acting a bit weird. First the phone start slowing down or kind of frizzing, next i turn the phone off...and on again. Suddenly my battery goes from 50's charge to 7% and the phone message said i need to charge the battery. I would turn off the phone again...take the battery out for few 10 seconds or more, put it back and restart the phone? now the meter says i have about 25% charge...i plug it to the charger and wait until is 100% and then seems to work fine for another week until the same thing happen again! Now im on FD16 but this problem has been occurring since i bought the phone 6 months ago on stock, so i think is not flashing new modems or kernels. a bad battery ? Does anybody have any idea how troubleshoot this a little further or has experimented this phone behavior. Or should go back to stock and send this baby to Sprint to try to get a replacement?
I just got to the point that i cant deal with this anymore since i dont know when it is going to happen and may not have a charger at hand!
Please i need some suggestions !
gerstoscar said:
Almost every week i have this problem with the phone acting a bit weird. First the phone start slowing down or kind of frizzing, next i turn the phone off...and on again. Suddenly my battery goes from 50's charge to 7% and the phone message said i need to charge the battery. I would turn off the phone again...take the battery out for few 10 seconds or more, put it back and restart the phone? now the meter says i have about 25% charge...i plug it to the charger and wait until is 100% and then seems to work fine for another week until the same thing happen again! Now im on FD16 but this problem has been occurring since i bought the phone 6 months ago on stock, so i think is not flashing new modems or kernels. a bad battery ? Does anybody have any idea how troubleshoot this a little further or has experimented this phone behavior. Or should go back to stock and send this baby to Sprint to try to get a replacement?
I just got to the point that i cant deal with this anymore since i dont know when it is going to happen and may not have a charger at hand!
Please i need some suggestions !
Click to expand...
Click to collapse
Anybody that can help ???
I have the same issue, is not the battery i tried a few batts and still reboots, im gonna wait for the official ics update to see if is just a bug or a deffective phone.
The battery percentage always decreases dramatically everytime you reboot. Android just doesnt read correctly after rebooting.
Sent from my SPH-D710 using XDA
MajorTankz said:
The battery percentage always decreases dramatically everytime you reboot. Android just doesnt read correctly after rebooting.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
The only time my battery would drastically drop after a reboot was when I rooted my phone wrong and it would reboot about 10 times a day and when it did I would lose a good 50% of the battery. Now if I reboot I lose 1-2% even if I flash a new rom. On to this guys issue I would say if it has been doing it since you bought it, it is likely a hardware issue with the phone. My old Evo used to do that. I just ended up selling it because I wasnt sure if it was a problem with the phone or just the fact that, that phone was slow as **** anyway!

Galaxy Nexus only charges when connected to PC

My phone stopped charging from its regular wall charger this morning. Now when I plug it in it doesn't do anything. If I turn it off and plug it in the battery icon with the charging icon shows up then shows it charging, then it shows the charging icon again and the same thing keeps happening until the battery just dies. The only way I can get it to charge is if I plug it into usb port on my computer. Is there any solution?
Sent from my Galaxy Nexus using xda app-developers app
The same exact same thing happened to me today! Very strange. I restarted about 4 times, and took out the battery etc. and it just started working.
InvalidUsername said:
The same exact same thing happened to me today! Very strange. I restarted about 4 times, and took out the battery etc. and it just started working.
Click to expand...
Click to collapse
How long did you take the battery out for? I tried a bunch of times to no avail. I baby this phone so its frustrating
Sent from my Galaxy Nexus using xda app-developers app
I restarted a few times and one time it started charging again but once I unplugged it it didn't charge again. Anyone know if there's anything I can do
Sent from my Galaxy Nexus using xda app-developers app
So...
Sent from my Galaxy Nexus using xda app-developers app
It happens when u add few drops of water in charging port.. lol
Happened to me too ..
I used every trick vacuum, hair dryer, sun-light, heat etc. but didnt work
then I dipped my phone in 100 kg rice bag for 2 days .. lol
problem resolved !
I just started experiencing the same thing. Occasionally I can get it to charge, but usually it just sits there and dies. I haven't been able to test the pc charging, as I'm currently on vacation. This is pretty random, considering I've had the phone since launch day (Verizon), and have dropped it, etc in the past with no problems; then randomly it won't charge.
Had strange problems like this. Try bending the little tab in the charging port on your phone (carefully) away from the side. I haven't had a problem since.
Sent from my SGH-T989 using xda premium
Your charging brick or USB could be bad. Try different cords/chargers.
Sent from my Galaxy Nexus using xda app-developers app
I've had similar issues.
Some background: It started just after I flashed the AUG 29 AOKP Jellybean nightly. It might just be a co-incidence but I saw a couple of people on rootzwiki who had a similar issue.
I wasn't charging at all then. Only when I was turned off. I was having driver issues with computers that had connected to the phone before.
I have since reset it back to stock JB and the charging from the charger seems to have been fixed. Instead my pogo pin charging is a bit iffy. It works sometimes but not always.........
Well, I spoke too soon! NOT CHARGING from the wall again. When phone is shutdown, it charges. In Android, it doesn't.
Could you tell us what you have done so far? Any solutions that you tried but didn't work?
Have you tried:
-different battery?
-using different cable or the charger?
-straightening the metal part of the port?
-cleaning the port with alcohol?
These are the known solutions for most of the Gnex port problem. If you haven't tried already, please do so. If you're still having problem with it, tell us.
Solution
This is not a randome issue... Happened to me too only ONCE and never again
Solution
Let the phone battery die out completely and then charge a bit and boot into CWM recovery. Reset battery stats and you are good to go.:good: Or you can even try reseting battery stats without complete discharge. I havent tried the later since had this problem only once. I'm not a developer but my theory is that there is some embeded software that determines power supply and due to some reason it got corrupted.
Hit THANKS if I helped
Thank you everyone for your help. Really appreciate it. So I know I didn't get it wet. And I changed chargers and batteries to no avail. Then I tried what the last post said, to wipe battery stats. I did that and restarted. Did it again because first time didn't do anything. Now its charging fine. Great relief
Sent from my Galaxy Nexus using xda app-developers app
I'm experiencing this problem now. But I think it's because I was messing around with 'Fast Charge' settings in my AOKP Milestone 1 ROM controls without really knowing what any of it meant. I'll try to wipe battery stats and do a few reboots. I'll let you guys know.
thatsangel said:
I'm experiencing this problem now. But I think it's because I was messing around with 'Fast Charge' settings in my AOKP Milestone 1 ROM controls without really knowing what any of it meant. I'll try to wipe battery stats and do a few reboots. I'll let you guys know.
Click to expand...
Click to collapse
Same problem for me now too! =\ I'm using cyanogenmod though. I reset battery stats, formatted and factory reset the thing and nothing. Also tried a few different cables. It's also no longer being recognized when connected to PC.
EDIT: Looks like the USB connector on the device was slightly off center. Bent it up a bit and it seems to be working as normal now.
crinstale said:
This is not a randome issue... Happened to me too only ONCE and never again
Solution
Let the phone battery die out completely and then charge a bit and boot into CWM recovery. Reset battery stats and you are good to go.:good: Or you can even try reseting battery stats without complete discharge. I havent tried the later since had this problem only once. I'm not a developer but my theory is that there is some embeded software that determines power supply and due to some reason it got corrupted.
Hit THANKS if I helped
Click to expand...
Click to collapse
In the CWM recovery version I have there is I no Reset battery stats. any suggestion? i tried also Battery calibration 1.2 but no luck
Any idea?
cococchio said:
In the CWM recovery version I have there is I no Reset battery stats. any suggestion? i tried also Battery calibration 1.2 but no luck
Any idea?
Click to expand...
Click to collapse
Battery stats should be in advanced option in CMW
Sent from my Galaxy Nexus using xda app-developers app

[Q] Galaxy S2 AOKP JB5 not charging.. HELP!

I flashed my Galaxy s2 with AOKP JB5 rom last week. worked fine over the weekend. Last night it stopped charging. It wouldnt drain while it was plugged in but it wouldnt charge either. Now it is just dead and just a non-charging paper weight. i cant flash or reset because i have no charge. I have tried cleaning the usb port... using both wall/laptop to charge. It shows the aokp charging icon and but will not charge.
Maybe your battery is shot? Not sure as I've never experienced something like this but it sounds like the battery isn't holding a charge.
I know my phone just vibrates if I plug in the charger when the battery isn't in it.
Yeah it doesn't sound like a rom problem to me could be either your USB port or battery
Sent from my SGH-T989 using xda premium
I've had this issue multiple times, still have yet to get a new battery. First time had it on the charger for a full day, it would constantly boot show 0% and shut off then boot back up. Randomly started charging again.
And again just this morning, it was still discharging while on the charger. Unplugged it a couple times now charging again, but slowly... Either way not exactly sure what it is either :-\
Sent from my SGH-T989 using xda app-developers app
I am having same problem my phone ran dead and wouldn't turn on even with the charger and wont go into download or recovery mode when connected to the computer. I was running rootbox rom I figure it could be a problem with the rom or something so I am going to try a friends battery into my phone and try install in recovery the latest update or see if that helps.
Hope my phone turns on and I will see if it will charge if not I can get one of those microusb port for galaxy s2 on ebay for about £10 and attempt to repair my usb port.
Your options:
1) Get a new battery.
2) Get charging port repaired.
3) Get a new battery and a wall charger for that battery.
[ NEXUS⁴ / VANILLA ROOTBOX / APEX PRO / TAPATALK ]
well just to update you my friend has a galaxy s2 aswell and I swapped his battery into mine and mine into his and my phone booted. My battery when put into his phone came up a yellow triangle for a while and then started charging again so maybe the problem lies with the yellow triangle thing? After I charged my battery a little bit in his phone put it back in mine and it works and charges so it wasnt the port a software problem maybe.
Updated the rom and all is working OK and my phone has died and it still charges so it baffles me why it done this.
It's the JB ROM
It's the JB roms. I've conducted tests with this ROM and some other NON-JB roms. The JB ROMS will allow for a device to be fully discharged, therefore killing the battery pack and requiring it be charged from an alternate source, if one is available.
Do NOT allow the ROM to reach below 2%, as you're about to have a rather difficult time recharging the battery if it goes completely dead. As I said, I can reproduce this, but I don't know WHY it's only with JB roms. I have successfully killed 13 PowerSkins to the point of no return with this test, and 28 batteries (17 OEM and 11 aftermarket), it's the ROM.

[Q] Nexus 7 turns off

Hello Everyone,
I am a noob on XDA, Please correct me if i have posted in the wrong forum. I bought a new nexus 7 16gb, for some reason when the battery is around 25-30% the tablet turns off itself. Its not shutdown its like pulling the battery of a phone thats on. The only way to start it is by connecting the charger.
Has anyone else experienced this issue?
I am on the stock rom NOT rooted
Thanks
steve_togo said:
Hello Everyone,
I am a noob on XDA, Please correct me if i have posted in the wrong forum. I bought a new nexus 7 16gb, for some reason when the battery is around 25-30% the tablet turns off itself. Its not shutdown its like pulling the battery of a phone thats on. The only way to start it is by connecting the charger.
Has anyone else experienced this issue?
I am on the stock rom NOT rooted
Thanks
Click to expand...
Click to collapse
Have you charged the device to 100% yet? I would do that, leave it charging for an hour after it shows 100% then use it till it dies. Rinse and repeat.
Sent from my SCH-I535 using Tapatalk 4
highfigh said:
Have you charged the device to 100% yet? I would do that, leave it charging for an hour after it shows 100% then use it till it dies. Rinse and repeat.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Yes I have charged it 100% multiple times, The only difference is i use a sammy charger that outputs 0.7 amps once in a while. I dont suspect the charging thing to do this.
Are you getting normal use out of a charge? How much screen time in one charge?
Sent from my SCH-I535 using Tapatalk 4
steve_togo said:
Yes I have charged it 100% multiple times, The only difference is i use a sammy charger that outputs 0.7 amps once in a while. I dont suspect the charging thing to do this.
Click to expand...
Click to collapse
Like Highfigh suggested check how long you can run on a full charge. If you get some good hours in then maybe the battery % is not reporting back properly. A reset/restore could possible resolve that issue.
I believe I am getting pretty good charge. I will try once again, I was thinking this might be something with stock rom and hence I posted it online. Thanks every one for the help
Sent from my Nexus 7 using Tapatalk 2
and one more self-turning-off nexus 7 hd
steve_togo said:
I bought a new nexus 7 16gb, for some reason when the battery is around 25-30% the tablet turns off itself. Its not shutdown its like pulling the battery of a phone thats on. The only way to start it is by connecting the charger.
Has anyone else experienced this issue?
I am on the stock rom NOT rooted
Click to expand...
Click to collapse
exactly the same story here. in my case it's not so easy to turn it on. it would seem like the device is completely discharged, even if it just showed some 40 % battery left. i have to wait several hours to even try to bring it back to recovery mode. very long press does nothing. it happened couple of times already. very annoying with such seemingly superb tablet. i'm not living in the us of a, so no quick replacement for me
That's bad I can turn on mine in a few minutes. Again mine happens very rarely. I also get an excellent battery life. How long does yours go on a charge.
I would also like to know if there is any kind of Logs that we can look at. It's getting irritating, did you try rooting your device to see if that might fix the problem.
Sent from my Nexus 7 using Tapatalk 2
I got the same problem recently, I think it was after the last update on the firmware. Everytime the battery reach around 35% it just went off.

Phone dies at 20% like it's 0%

Hey Guys,
My wife and I both have a Sprint Note 4. She runs hers stock and I am always looking for the next ROM. Currently I'm running the newest Hybrid X 3 rom. I'm posting this here because I don't think it's ROM specific. I've had this problem with other ROMs too and I'm curious if anyone else has...
Our phones will just die at 20% like they're dead. And my phone just did it at 35%. Not sure what is going on..
If anyone has ideas, let me know. I do need to run a battery calibration tool, but I've read other places that they don't work.
Thanks,
PhotoshopGeek
photoshopgeek said:
Hey Guys,
My wife and I both have a Sprint Note 4. She runs hers stock and I am always looking for the next ROM. Currently I'm running the newest Hybrid X 3 rom. I'm posting this here because I don't think it's ROM specific. I've had this problem with other ROMs too and I'm curious if anyone else has...
Our phones will just die at 20% like they're dead. And my phone just did it at 35%. Not sure what is going on..
If anyone has ideas, let me know. I do need to run a battery calibration tool, but I've read other places that they don't work.
Thanks,
PhotoshopGeek
Click to expand...
Click to collapse
My phone has done that too a few times. I'm on stock rooted KitKat and sometimes it will die between 6 and 10% so it could be a calibration issue. let me know if the app you try works and the name of it. Thanks
I've probably done this without thinking much about it. I had installed Xposed and disabled the low battery warnings and totally ran it to power down. Knowing that Sammy used to use a panic rob of ~20%, I charged fully with phone off and then powered up. I believe at step 3, you should leave the charger plugged while powering on. I'm not sure but it seems the old calibration data will be applied if you remove charger before booting.
http://forum.xda-developers.com/showpost.php?p=57101110&postcount=1
If that doesn't work, try the OP of Noterized or OBAR.
Edit: The 2 run to 0% shutdowns were done on OB7. I've ran OG5 down to 5% with no issue so far. Still running original battery since day one and get max 10.5 hours SOT.
Sent from my SM-N910P using Tapatalk
Its an issue with the new ROM. I too get this all the time. My cousin also gets this on his Tmobile Note 4.
I spoke to a Sprint Rep who also stated he has the same issue with his Note 4.
Yes same here, fully stock.
Sent from my SM-N910P using Tapatalk
That's just odd to me. I've been running rooted stock Odex from tx_dbs_tx OB7 to OG5 tar ball. Still using the OB7 bootloader and I've been running the battery capacity down to 5% before charging without any false shutdowns that suggest it's actually 0% prior to charging.
Phone has been running fine. Only a couple of odd issues to report is the messaging app shutdown without explanation or notification while I was composing a text message; went black screen and came back to home screen. I thought it may have been some settings? Yesterday, I tried to update Milk Music and got a -505 error from Google Play. I had to remove Milk Music from the system and data directories and download from Play to get the update; clearing the app's data & cache or uninstalling the previous update and rebooting made no difference. Prior to that the app always launched but on a couple of occasions inexplicably wouldn't start playing music after pressing play a few times; never showed a pause icon, just flashed play icon each press but no music. Appears to be stable despite that; phone and Milk Music was ready, willing and able this morning for a brief workout with V4A and Dolby Atmos to pump up the beats.
I've gotten as much as 10+ SOT rooted with Beastmode kernel on this build; pics posted in freeza's Beastmode kernel 5.1 hello root thread. Fully functional AFAIK, now. No freezes, shutdowns or reboots.
Here's a thought. If the simple fix I posted earlier does nothing, backup and wipe everything but the ExtSdCard and format the data partition a few times. Select reboot to power off and pull battery for 30 seconds. Reflash the stock tar or the other tar ball if actually using OB7 bootloader in Odin and let phone boot normally with auto reboot enabled. You should see the stock recovery open briefly to update the csc files and boot. Once it boots, don't get in such a hurry to go through the setup wizard because the phone will interrupt you saying it needs to reboot to complete installation. Reboot and run the setup wizard.
For rooted users, I'd recommend doing the above steps before root or flashing custom files in Odin or TWRP. For non rooted users, simply flashing the stock tar with Odin or KIES wouldn't void warranty or trip Knox counter. Do the factory reset first and make sure the Reactivation lock is disabled. There's also a Knox active protection setting in Settings/Security that can enabled to protect and root if lost; disable that prior to factory reset and power down prior Odin or KIES tar as well.
Sent from my SM-N910P using Tapatalk
I've had this happen to me a few times in the last 2 weeks suddenly out of no where and at varying battery percentages. It's happened at 20%, 12%, 10%, 5% to name a few.
I am completely on the latest 5.1.1 and am not rooted. It's really annoying. Wonder if the batteries are beginning to cut out, maybe defective. I've had my Note 4 since it hit the stores.
I'm seriously thinking about contacting Samsung to file a warranty claim.
I had the same problem
My phone would die really quick ones it reaches 20%
I bought a new battery and problem solve
Sent from my SM-N910P using JellyBombed Tapatalk 2
Mine did that a time or two and of course at the least opportune times
My old battery would drop from 30% to 0% within seconds. I took it to the sprint store and have them tested. Sure enough, there are issues with the battery. After getting a new battery, problem solved.
P.S. The Sprint rep told me I shouldn't leave the phone plugged-in when I go to bed.
Well either purchase new battery or just try to calibrate It like older times. May be calibrating it give you desired results...
Sent from my falcon using XDA Free mobile app
Contacted Samsung and was told to boot into safemode and run the phone without 3rd party apps loaded to see if it still did it. I was aggravated naturally because I need my apps. Well I did it and sure enough, the phone behaved properly, did not shut down unexpectedly. Now I'm really mad. I still think it's the battery but it was hard to prove that with safemode not replicating the issue. Can some of you try it and let me know your results. Thanks.
Freddie: Below are the instructions for Safe Mode.
Freddie: 1. Power the device off (remove and re-insert the battery after 30 seconds).
Freddie: 2. Press and hold the Volume down key, then press and hold the Power key.
Freddie: 3. When the first boot screen displays; release only the Power key.
Freddie: 4. Keep pressing the Volume down key until the device boots up completely
Freddie: 5. If successful, Safe Mode will appear on the device screen in the bottom left corner.
Was having the same issue, from 30% it would go down to 5% in an instant, or at 25% it would just die and reboot. Replaced the battery with an anker battery off of amazon for $12 or so, battery has worked perfectly since then.
I just bought two batteries off Amazon, but has anyone had success getting a warranty claim validated through Samsung and actually get a new battery without hassle. I would love to have two new stock batteries as my wife's and mine are doing the same thing.
Sent from my SM-N910P using Tapatalk
slickdaddy96 said:
I just bought two batteries off Amazon, but has anyone had success getting a warranty claim validated through Samsung and actually get a new battery without hassle. I would love to have two new stock batteries as my wife's and mine are doing the same thing.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Not yet, I just bought a new battery from BestBuy yesterday and got them to price match Amazon. Hoping I see a difference with the new battery and then will go back to Samsung and let them know that fixed it and maybe convince them to replace it under warranty.
I just can't stand that they want me to factory reset and not install any apps to make sure it's the battery. Maybe I can send in the bad one and have them test the battery. That might work.
My phone just started doing this within the last week or so. My phone is only 11 months old too. Yeah guys, let's seal the battery up so nobody can change it on their own #note5. Another service they can charge $$ for. So it looks like the go to solution is a new battery? Sprint is selling a wall charger w/battery right now for $25, pretty good deal. I am going to try calibration too but am not confident it will help after what I'm reading here.
At least I won't spend much more time trying to 'fix' it. Thanks for the thread!
So, after a little while with the new battery and actually using both because, hey, it's nice having 2 batteries it happened again on the old battery. I actually wiped my phone yesterday and so it's definitely the battery.
Contacted Samsung again today and reference my previous chat. Agent was very quick to give me an RMA for the battery and upon request, even sent me a UPS return label.
Moral of the story, be persistent and they will replace the battery.
Well my battery has started showing failure after 14 months. Last week I rebooted my phone at 15% and it failed to boot; went black. Plugged the charger in and it said 0% charging. Ordered another battery. Deleted the /data/system battery bin stats, charged to full and verified in off condition that it's fully charged.
Still waiting on the replacement battery; delayed due to bad weather... started a benchmark at 26%, today, and the phone shutdown before I returned to check results. Plugged the charger again and again it says 0%. LOL.
Samsung makes a good battery but my experience with them has been the lying% indicator worsening with age. For me, that circuit seems to go before the battery usability goes. I was still getting 5+ hours SOT with heavy use before the % error started. I get more 8 or more SOT if just browsing the web and tapatalk. I'm running stock rooted and have mostly ran just that. Battery is original and I haven't had a backup until ordered. The same battery once got up to 10.5 hours SOT back in KitKat do it has degraded over time.
Not replacing with a Samsung battery. Sorry Samsung. Just unplugged charger with charge showing at 85% and battery % jumped to 100% (the note 8 tends to do this also, even before rooting it). Been using it awhile since unplugging and it's still at 94%. It doesn't drop fast; it just lies and has died twice now near the 20% remaining. Last set of third party batteries I purchased didn't do this and didn't drop 10% on a reboot either. Samsung % seems to get a little dishonest post 50% when rebooting. It's a good thing I've charged to 100% before flashing in recovery or Odin lately. This doesn't leave me feeling warm and fuzzy about buying a phone or tablet with non user replaceable battery, Samsung! However, I'm thrilled I can pull and play a $12 replacement battery in a jiffy on this Note 4!
Sent from my SM-N910P using Tapatalk

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