Audio Jack problem on Ace 2 - Galaxy Ace II Q&A, Help & Troubleshooting

I got a problem in Audio Jack. when i plug in my headphone , i have to hold it by side to get accurate sound.
also the ticking sound of plugging in is also changed. is there any way to fix it without opening it? i don't have a warranty and don't want to waste it's value by opening it

kashifyy said:
I got a problem in Audio Jack. when i plug in my headphone , i have to hold it by side to get accurate sound.
also the ticking sound of plugging in is also changed. is there any way to fix it without opening it? i don't have a warranty and don't want to waste it's value by opening it
Click to expand...
Click to collapse
could it be your headphone's jack thats malfunctioning? try with another pair of headphones

llyoom effective
PokMahPok said:
could it be your headphone's jack thats malfunctioning? try with another pair of headphones
Click to expand...
Click to collapse
I've checked. audio jack is faulty

kashifyy said:
I got a problem in Audio Jack. when i plug in my headphone , i have to hold it by side to get accurate sound.
also the ticking sound of plugging in is also changed. is there any way to fix it without opening it? i don't have a warranty and don't want to waste it's value by opening it
Click to expand...
Click to collapse
Even I had the same problem! It was a problem with my headphones not the audio jack!

Sometimes it is not phone or headphone problem. did you push jack hard when you want to plug in? I mean are u sure that the jack is fully plugged in?

I too have had this problem. I've tried two different 'audio jack to audio jack' cables (to plug into the car and a stereo) and they both have this problem. I've tried 3 sets of headphones and only one works okay. The ones that work are the Samsung headphones that came with the phone, which is interesting. They all used to work okay, it's just the last few weeks this has happened.
I've tried pushing them all the way in, but the only thing that works is, if you're looking at the screen, pushing the jack slightly to the right. Does anyone know if there's a simple hardware fix, like tightening something? I've googled this (thought it might be a general problem on other devices) but couldn't find anything.

Odp: Audio Jack problem on Ace 2
I have the same problem Samsung headphones works fine, rest breaks. I think about putting my Ace to guarantee.

I've tried 5 sets of headphones and 2 audio-jack-to-audio-jack cables. The only one that works okay is the Samsung headphones that came with the phone. How can this be? Planned obsolescence? Surely not. Just bad build quality maybe?
If anyone's interested, a short-term fix is a triangular piece of paper placed in the hole before you plug the headphones in. I have to push my jack to the right, so I put the paper on the left. Apparently pieces of drinking straws work and last longer.

Same problem.
Only samsung headphones work. My philips headphones that work on pc and another phones fine don't work on Ace2.
---------- Post added at 09:16 PM ---------- Previous post was at 09:07 PM ----------
Try to hold jack (heads) right. It work but isn't a solution because is imposible to hold this way more than 1 minute and walk

edithswanneck said:
I've tried 5 sets of headphones and 2 audio-jack-to-audio-jack cables. The only one that works okay is the Samsung headphones that came with the phone. How can this be? Planned obsolescence? Surely not. Just bad build quality maybe?
If anyone's interested, a short-term fix is a triangular piece of paper placed in the hole before you plug the headphones in. I have to push my jack to the right, so I put the paper on the left. Apparently pieces of drinking straws work and last longer.
Click to expand...
Click to collapse
ive never used the samsung original headphones, bought some from my local pound shop they work ok

Related

Problem: Stuck in headphone mode after using 3.5mm audio jack

I was listening to music in my car today with my Sprint TP2 hooked up via the 3.5mm audio jack. When I disconnected the phone from the jack, the phone remained in 'headphone mode'. I knew it was in headphone mode still because it displays the little headphone icon on top and I could not hear any audio unless I reconnected the 3.5mm jack. So basically, I can't call anybody from my phone right now unless I hook it up to some speakers via the 3.5mm jack. That or use my BT headset.
Things I have tried to fix the phone;
- Unplugged and replugged in the 3.5mm stereo jack numerous times.*
- Soft reset
- Removed battery for 30 seconds and restarted
- Connected BlueTooth stereo headset and disconnected
* Extra weirdness; Gives me a voice commander error when I reconnect the jack. Voice Commander is not even enabled.
Nothing worked. So I just did a backup of my phone and I'm going to attempt a hard reset. We'll see if that fixes it.
Update: Right after I posted this thread, I tried plugging in several different devices with 3.5mm jacks and the headphone icon disappeared. However, I still did not have any audio. So I did a soft reset and surprise surprise... audio is back!!!
Anybody else encounter this bug? I'm not sure if it's a software or hardware bug, but it's definitely a bug.
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
sounds like a hardware issue? especially if the soft reset did not resolve the issue...
czbenson said:
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
Click to expand...
Click to collapse
Sprint and Verizon versions of TP2 have a integrated 3.5mm jack.
I just had the same problem being stuck in headset mode
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
sniczz said:
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
Click to expand...
Click to collapse
It is a hardware issue and is common to most 3.5mm jacks. I had also experienced this last year with my Treo Pro and since I really wanted to know the problem, I opened up my phone and voided all warranties. Inside the 3.5mm jack there's a lever type copper that bends to make contact with another copper metal, some kind of switch that's supposed to connect and disconnect the contact between these 2 metal pieces whenever a head 3.5mm plug is inserted.
What happened is when you disconnected the plug, the metal that's supposed to bend back to it's original position never did. That's why it's permanently stucked in headset mode because the phone thinks the plug is still inside. This probably happens due to age and possibly has something to do with moisture and rust, not to mention that copper is highly malleable.
Sad to say that until now this technology hasn't changed and is still being widely used. Hopefully someone will give this issue a real solution.
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Drache said:
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Click to expand...
Click to collapse
Yes, the USB headphone adapter works on the CDMA versions. If you plug in a second headphone set to the other open port, which ever one was connected lastly will be the one to have sound.
Fixed the problem!
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Drache said:
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Click to expand...
Click to collapse
i would hate to do this on my vibrant lol, media sound recently gave out on me after unplugging the headphone. this sucks. id look around for replacement parts..til then.. gotta get busy with the q tips til i get it to work.

Headphone socket not working

Hi All,
Im sure I can't be the only one but is anyone else having a problem trying to get sound out of the headphone socket?
Any searching I have done shows a similar problem on the M8 after a firmware update.
I have had the phone less than 24 hours and have only transferred my numbers etc across with the HTC tool.
Im currently on 1.32.161.15.
The socket works as I am able to force the audio to it with soundabout from the play store.
Any help/advice appreciated.
Many Thanks
Aggi
I'm still on 1.32.401.15 and no problem at all with the headphone socket tested with the earphones came along with the phone.
And wow what a sound, normaly im using my bleutooth headset and never use in ear phones but wow love the sound
Thanks for the info.
Ive been out all day and was using my old headphones that came with my sgs3.
Just tried the supplied ones and they are indeed recognised by the phone.
Sorry to have started this over what seems nothing and thanks for your help.
Aggi
Headphone Jack stopped working
Hi. My headphone Jack just stopped working. I had this problem on my m7. Didn't expect it to still be an issue on the m9. Any solutions out there?
Clean the connectors this usually fixes most issues, fluff getting stuck in the hole is common and causes the most issues
The similar case happened to me once when I updated my M7 to a new Android OS. The phone still couldnot produce audio even I changed two new earphones, I was thinking about replacing the headphone jack. The problem solved the other day when I accidentally turned on the volume button! It's not about the headphone jack, it's because I turned the volume off! Well, that's really a shame.
HTC One M9 Sound Not Directed to Headphones
Hey,
My headphones aren't working. I just woke someone up! The sound is coming from the phone. I tested the headphones. And the phone acknowledges they are plugged in. Help?
-Tara
Headphone socket [SOLVED]
First of all im taking credits cuz it wasnt me who came up w this idea.
1. Plug in your headphones ALL THE WAY IN
2.immediatly pull it out(just a little bit you will notice)
Repeat these steps until you see the icon pop up.
Works with m8 and m9 so far
Hi,
My phone recognizes that the headphones are plugged in, and the icon shows up for them. However, there is still sound coming out of my phone, although it's muffled. I thought it might be a problem with the headphones, until I tried them on my other devices and they worked. I'm not sure what to do.
How do you clean the connectors
dladz said:
Clean the connectors this usually fixes most issues, fluff getting stuck in the hole is common and causes the most issues
Click to expand...
Click to collapse
How do you clean the connectors on the headphone jack?
---------- Post added at 05:24 PM ---------- Previous post was at 05:18 PM ----------
jasinow said:
First of all im taking credits cuz it wasnt me who came up w this idea.
1. Plug in your headphones ALL THE WAY IN
2.immediatly pull it out(just a little bit you will notice)
Repeat these steps until you see the icon pop up.
Works with m8 and m9 so far
Click to expand...
Click to collapse
I am shocked but this did work Thank you.
uncbuck77 said:
How do you clean the connectors on the headphone jack?
---------- Post added at 05:24 PM ---------- Previous post was at 05:18 PM ----------
I am shocked but this did work Thank you.
Click to expand...
Click to collapse
Just get a paper clip or other stiff thin object and push in the pluck out the debris if any from inside, pocket lint can stop the headphone jack from going all the way in, you'd be surprised how much can come out of it.
I'm having a similar problem, but it's earphones WITH a mic that don't work. Otherwise earphones without a mic seem to work just fine.
Any suggestions?
blocka said:
I'm having a similar problem, but it's earphones WITH a mic that don't work. Otherwise earphones without a mic seem to work just fine.
Any suggestions?
Click to expand...
Click to collapse
Clean the fluff out of the socket. Then you wont be able to see any of the plug when you plug it in!.

Headphone jack not working

Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
xXFl4sh said:
Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
Click to expand...
Click to collapse
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
holysaint1 said:
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
Click to expand...
Click to collapse
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
ethanchow said:
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
Click to expand...
Click to collapse
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
holysaint1 said:
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
Click to expand...
Click to collapse
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
ethanchow said:
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
Click to expand...
Click to collapse
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
xXFl4sh said:
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
Click to expand...
Click to collapse
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
ethanchow said:
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
Click to expand...
Click to collapse
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
holysaint1 said:
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
Click to expand...
Click to collapse
Have you ever had issues with charging or data transfers using the USB port?
ethanchow said:
Have you ever had issues with charging or data transfers using the USB port?
Click to expand...
Click to collapse
None I could think of..
holysaint1 said:
None I could think of..
Click to expand...
Click to collapse
if the speaker works but headphone doesn't then it may be that the phone detects some other audio device on usb. Do you hear any sounds at all through the headphones, also do the playback controls on the headphone work? If they do it may be the audio IC
Yeah, the controls on the headphone do work when this occurs.. And I don't hear any other sound..
Mind you, Immediately after inserting the jack, all the sound (speaker and headset) system in the phone is lost. Until I do a restart.

Static noise when headphones are plugged-in

Hello,
So I have my Zenfone 2 since some months now and since the start, my phone has a problem:
When I plug earphones or headphones, there's a static noise on the left earphone (or on the left side of the headphone).
I contacted Asus, they told me to update my firmware, which I did (I even updated to MM today), but it didn't fix the issue. So they told me to RMA it.
I'm just posting this to know if someone here got the same problem and if he fixed it. I saw a post on a forum which said to deactivate every single sound (notification, etc) and only activate multimedia sounds. For some reason, it worked, and I didn't ear the static noise again but some days later. I tried to do this operation again but it doesn't seem to work.
Thanks for your help,
Best regards,
Have you tried cleaning your jack input?
oguz298 said:
Have you tried cleaning your jack input?
Click to expand...
Click to collapse
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Spidersouris said:
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Click to expand...
Click to collapse
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
oguz298 said:
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
Click to expand...
Click to collapse
Hello!
I tried to see if there was some dust in it but couldn't find anything. I, however, used the pin but the problem still persists
I noticed that when I was plugging in my earphone, if I plug in "at the middle" of the jack, there will be sound on the left earphone but not on the right. If I plug it in completely (when you hear the "click" sound), then there'll be sound on the right but not on the left earphone, like I first said on the first post. Maybe this can help you.. I'd like to not send it but if I really have to, I will ._.
Thanks for your help.
Have you tried another headphones?
oguz298 said:
Have you tried another headphones?
Click to expand...
Click to collapse
Yeah, I've tried 3 different headphones but the problem still persists.
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
jman0 said:
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
Click to expand...
Click to collapse
Hello,
Fortunately, I had a compressed air can at home. I tried to clean it with that but the problem is still here
Thanks for your help though, I really appreciate it.
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Spidersouris said:
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Click to expand...
Click to collapse
I'm sure a pair of cheap BT headphones is cheaper than that setup. Anyway, if you want to keep using your 3.5mm headphones (I would since mine are very nice and were expensive) you can also try a 3.5 to BT adapter, which is also a cheap and nice option. Music through BT is usually of less quality than through the audio jack, but it¡s better than nothing and you don't need so many cables.
Something like this: https://www.amazon.com/dp/B00UUDZSKE
That one is $19, but you can probably get a cheaper one from a Chinese store such as Dealextreme, GearBest, etc. I have one which I got on eBay years ago and I think it was worth something around €10

Music stops playing and google voice kicks in when I touch the headphone cable

I have a Samsung Galaxy A3 2016 and I have had this problem for about a year. When the headphone cable is moved or touched the music stops and google voice starts. I tought it was a problem with my headphones but I've changed like 3-4 pairs of headphones and the problem still occurs. The problem only occurs when the headphones are plugged in. Anyone has a solution for this problem? Thanks in advance!
it looks like the brass inside your audio port is bent.
Reconnect, and test, until it doesn't.
Try cables with 4 pins.
leo31 said:
it looks like the brass inside your audio port is bent.
Click to expand...
Click to collapse
Do you know how to solve it?
CristiF said:
Do you know how to solve it?
Click to expand...
Click to collapse
you have to open the phone. u need a (-) screwdriver, but the best way is soldering it. u just need a jack socket ( u can use from any device which have audio jack ) , or u can buy it, its cheap. less than 2 dollar

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