Hey there,
I have been having some issues with my LGOG over the past month or so and I have just started to look into possible solutions.
I first noticed that screen rotation and proximity sensing seemed to be non-functional. I always had problems with screen rotation, but it basically stopped completely after I rooted/unlocked (using manuals on XDA and FreeGee app). I was stuck on ZV8 (couldn't upgrade because root) and figured that an updated ROM would solve my problem.
I have now updated to Lifeless v11 ROM and have found nearly every sensor (including light, sound, proximity, gyro, etc) to be non-responsive. I then thought this must be a kernel problem, so I tried flashing Joker's test kernel (from Aroma) and his Stockish 2.1.1 kernel. No dice. Additionally, I tried to do a sensor calibration and was given the message "Calibration failed. Try again".
I realize there is a possibility that this could be a hardware issue, but is there any other possibility I have overlooked? I have isolated some error messages in logcat, if that would help at all.
Thanks in advance for the help.
Seems like a defective phone. You should return under warranty.
Sent from my LG-LS970 using xda premium
alsaces daddy said:
Seems like a defective phone. You should return under warranty.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Awesome, will do. Do you know if they will give me trouble for having messed around with things? I suppose I could always just restore my old backup I made with the stock ROM and re-lock the bootloader and unroot.
Do you think I need to go through that? Not that it's the end of the world.
rife said:
Awesome, will do. Do you know if they will give me trouble for having messed around with things? I suppose I could always just restore my old backup I made with the stock ROM and re-lock the bootloader and unroot.
Do you think I need to go through that? Not that it's the end of the world.
Click to expand...
Click to collapse
Honestly I would just in case. Ya know? They could say you messed it up with whatever you did and whatnot.
Just for kicks and giggles.. What ROM are you on and what tweaks did you add?
Scratch that. Try reflashing the ROM after a system, cache, and dalvik cache whip. Very well could have been a bad flash. If that's not the case then clear, lock, and unroot.
Sent from my LG-LS970 using xda premium
alsaces daddy said:
Honestly I would just in case. Ya know? They could say you messed it up with whatever you did and whatnot.
Just for kicks and giggles.. What ROM are you on and what tweaks did you add?
Scratch that. Try reflashing the ROM after a system, cache, and dalvik cache whip. Very well could have been a bad flash. If that's not the case then clear, lock, and unroot.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Very cool, thanks for your great advice!
I was on Lifeless v.11. I tried your suggestion (wipe caches/system and reflash), but unfortunately no dice. I also tried rolling back to my stock backup and there is still no functionality. Seems like I have a broken unit. :/
I'm going to roll everything back as much as I can and cover my tracks so I can try and get a replacement this weekend. Hopefully they don't jerk me around too much in the process!
Thanks again, and have a good week(end).
EDIT:
BTW, I had installed all the tweaks that were installed with Lifeless (quite a comprehensive list). I thought that might be the issue as well, but seeing as how my stock backup is still giving me issues, it looks like it's strictly a hardware issue...
If you have insurance through Sprint you honestly should not need to worry about them knowing you had the phone rooted or anything. They asked me if I rooted the first android phone I had, but said they didn't care, they just had problems with reflashing rooted/unlocked versions of the phone before so were being safe. Now it's to the point where I just tell them I broke it lol. I took my LGOG in yesterday after a failed update/flash back to stock at work. Told him exactly what I did, they ordered me a new phone (New, not a refurb cuz they were on backorder ). I was actually able to get it fixed, and even let them know, and they said they already ordered it so I'll have a new phone on Monday either way lol.
I try to flash back to stock still, just in case that one day they decide to change policies without me knowing. But if I'm in a hurry I don't worry about it.
Sent from my LG-LS970 using xda premium
dont think you are gonna walk in and walk back out with a phone. the G is on backorder. I've been waiting on a replacement since the 16th and still nothing.
Just for future information:
I went into the Sprint Store this afternoon and found, just as others suggested, that they would need time to replace it. They kicker was that they told me that there was no way that I would get a new phone as a replacement. I could expect a refurbished model of unknown quality.
I finally found out that I could take up the issue with LG directly, so I opted to do so. They informed me that as long as there was no impact or water damage (which there isn't), they would do their best to either repair or replace the phone. The problem is that I have to pay to ship the phone to their Texas plant and then wait for up to a week while they repair the unit.
This isn't the best of circumstances, but I figure this might be the better solution. I will be taking photos before I send it to be sure that whatever I get back isn't a random refurb with cosmetic damage (mine is almost pristine).
I'll keep this thread posted with how everything goes.
Same problem
guyz i got the phone from my teacher..he told me that every time he try to factory reset error comes"boot secure error" and phone cant factory reset and also rotation sensor not working ..i flashed official v19G and after that evert single one sensor no working,literally every sensor in showing 0 value through exilar app..any solution which can solve this ..???
my phone model is F180K
That's not a sprint phone. Ls970 is Sprint model,
Sent from my LG-LS970 using xda app-developers app
Related
Due to an issue where my phone will randomly turn off on its own and not being able to turn it back on for an extended period of time or being able to charge it (I think it was it too humid an area for too long), I want to take my phone back to Sprint but am rooted. So, I ran the s-on tool and have been trying to get completely back to stock but haven't been able to completely because I can still see super user in the app drawer. What is the best way around this? I tried flashing 3 or 4 different PC36IMG from bootloader but continually got an error saying something about my version being older? I was finally able to flashed a rooted stock image but still see superuser and can't get rid of it! As a last resort, I decided I would just go to system updates and let it upgrade me to gingerbread. However, when I click on system updates/software update, it searches for awhile and then says there are no updates available!!! What am I missing and what is the best way to just plain start from non-rooted scratch????
I can still see super user in the app drawer.
Click to expand...
Click to collapse
If you have s-on, then you are unrooted. There is no need to flash a stock rom if you are already on one. The SU app can just be uninstalled.
I tried flashing 3 or 4 different PC36IMG from bootloader but continually got an error saying something about my version being older?
Click to expand...
Click to collapse
That means you are trying to install a rom that is older than the one you have now. You probably need the latest version.
Again. SPRINT SERVICES ROOTED PHONES! Please use the search feature.
From what I have tried and read, you can't uninstall superuser. As an aside, I decided to accept the ota advice figured it was the quickest and easiest way to be sure I wasn't rooted. I don't mind being temporarily unable to reroot cause I'm sure a new method is close. Here's the weird thing though, I did the ota update to 4.24 and installed it, but still have Superuser in the app drawer! Wtf? I even did a factory reset but it still is there! How the hell do I get rid of that program!?
Sent from my PC36100 using XDA App
legasus233 said:
From what I have tried and read, you can't uninstall superuser. As an aside, I decided to accept the ota advice figured it was the quickest and easiest way to be sure I wasn't rooted. I don't mind being temporarily unable to reroot cause I'm sure a new method is close. Here's the weird thing though, I did the ota update to 4.24 and installed it, but still have Superuser in the app drawer! Wtf? I even did a factory reset but it still is there! How the hell do I get rid of that program!?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Why do you need to unroot your phone?
Lokifish Marz said:
Why do you need to unroot your phone?
Click to expand...
Click to collapse
I believe he is already unrooted so this question doesn't matter lol. Some people don't read when invaluable advice such as yours is provided and they are left freaking out about the SU app.
Yes, I am unrooted because my local Sprint store checks for root. What makes you so sure it doesn't matter to sprint? So, can either of you answer my original questions?
Sent from my PC36100 using XDA App
Super User gets placed in the system/app folder so as far as the phone is concerned it's a part of the core OS and cannot be removed without root. It honestly should not be a concern. You just have Super User preinstalled for when we get root for 2.3 OTA.
legasus233 said:
Yes, I am unrooted because my local Sprint store checks for root. What makes you so sure it doesn't matter to sprint? So, can either of you answer my original questions?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
It doesn't matter to Sprint because Sprint says so.
Just had my EVO serviced and I'm on Synergy ROM and got the phone back without any problems but a friend of mine took his in and got it back returned to stock unrooted so I guess depends where you go.
I read the PDF but don't see how that means sprint doesn't care. All I read is what sounded like sprint cs employees talking about policy. How is that official? Or am I missing something?
Sent from my PC36100 using XDA App
hellraiser2011 said:
Just had my EVO serviced and I'm on Synergy ROM and got the phone back without any problems but a friend of mine took his in and got it back returned to stock unrooted so I guess depends where you go.
Click to expand...
Click to collapse
What was your phone in for, hardware or software? It's supposed to be that hardware issues (charge port, screen, buttons,, etc..) do not require that the phone bo returned to stock. On a phone with software issues we are supposed to return the phone to stock, run updates then troubleshoot. I know it blows getting that finely tuned custom ROM/Kernel wiped but the devil you know is better than the devil you don't.
Now I personally will not flash a customers phone back to stock unless there is no other option but will generally start with a wipe to clear any crap out of the phone. Then again, when I was working with teamwin and orrebmas I was rooting/unrooting and flashing all the major ROMs as many as 10-15 times a day so I'm a bit more familiar with custom ROMs than most techs.
legasus233 said:
I read the PDF but don't see how that means sprint doesn't care. All I read is what sounded like sprint cs employees talking about policy. How is that official? Or am I missing something?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
As a tech I can verify that for one, only Sprint employees have access to that forum and the service subforum from which that came is for ASC techs. Second, almost the entire thread was techs complaining about why should they service rooted phones for free. These are the same people that claim there is no way to be sure if a phone is rooted.
OK, now I see, I didn't realize you were a Sprint tech. Anyway, you know my situation, what would you recommend? What could be causing my random shutoffs related issues? Also, I've only had the phone since March. Is my issue covered by warranty? I don't have insurance
Sent from my PC36100 using XDA App
Thermal shutoff bug: If the phone gets to hot it will shut off and not turn on til it's cooled down. The sensor can get out of calibration and require lower and lower temps before it will boot. The worst case I have personally observed was a phone that needed to be below freezing before it would boot. This bug will also cause the charging circuit to not charge (it thinks it's too hot).
In a room that's no more than 75deg Fahrenheit turn on all the radios and run neocore interactive mode. Let it run for atleast an hour. If the phone shuts off immediately check to see if the kickstand is hot. Now I don't mean warm but hot. If the kickstand is not hot then your phone's temp sensor is out of calibration and requires that the phone be replaced. This is a known issue or "Device KIS". If the phone is within it's one year warranty there is no charge for the replacement. If the phone is out of warranty it is up to the discretion of the tech and/or manager to assist you in getting it replaced via Authorized Exchange or "AE".
I ran through the program as you suggested and the kickstand wasn't hot and didn't power cycle at all. Then what?
Sent from my PC36100 using XDA App
Go HERE this is my live support chat so I can walk you through a couple things. I'll wait for you for the next 30mins or so.
Sprint said they wouldn't work on my phone because it was rooted
Sent from my dope fly fresh EVO
I have three Sprint stores in my area. Two of them are managed technically inept managers, one of them is managed by a techno-god, I don't know what he's doing managing a Sprint shack but so be it. I talked to him about rooted Evos and he said that the other two stores don't check for it because they don't know anything about the concept of rooting. But HE DOES because it's hard to guarantee a repair on a rooted phone. According to him, it's up to the store's management and also up to Sprint. They don't necessarily check for "root" but if servicing a phone requires a software update, they're going to use a stock RUU and voila! That was my experience.
Can someone please help me out here. I just got my SGS 2 for T-Mobile a few days ago, as I'm coming from a Sensation. The phone is rooted and I installed Juggernaut and after a few days my phone started to reboot constantly and say that network is unavailable. I would reboot into recovery and wipe and it restarted and same thing happened. I then began to reinstall ROM and it would work for a bit, then same thing would happen. I then formatted system, data, and reinstalled ROM, same problem. I then installed Beast ROM thinking it might be ROM, but same thing happened with this one. I have wiped over and over again and same problem. I got a new sim card and same thing. I re-rooted and same problems. I installed stock ROM, downloaded new stock ROM, upgraded modem, and same problems. I remove sd card, same problem. I am out of ideas and options so someone please assist me with this matter as I've never had this problem before.
Sounds like a faulty device. I'd take it back!
Sent from my SGH-T989 using xda premium
This was happening to my first SGS2 as well. It was within the 14 day buyers remorse thing from Tmobile and I was able to exchange it for a brand new one. Haven't had any issues since.
Sent from my SGH-T989 using xda premium
Well the problem with that is that I bought it off of someone. Everything had been working fine until I applied a custom ROM. I will continue to mess around with it to find a solution.
Sent from my iCrap killer
Try the new stock and see if it continues.
cbrvnm said:
Well the problem with that is that I bought it off of someone. Everything had been working fine until I applied a custom ROM. I will continue to mess around with it to find a solution.
Sent from my iCrap killer
Click to expand...
Click to collapse
Just call T-Mobile and get a warranty exchange.
Powered by the SGSII....
or try a different rom , i had those issues with juggernaut also
tigerz0202 said:
or try a different rom , i had those issues with juggernaut also
Click to expand...
Click to collapse
I did try different ROMs. I tried beast's, stock, and new stock one also, and it still continued.
Sent from my iCrap killer
cbrvnm said:
I did try different ROMs. I tried beast's, stock, and new stock one also, and it still continued.
Sent from my iCrap killer
Click to expand...
Click to collapse
well do a warranty exchange then i had the same thing happen on my first phone also ,all i ran on my first phone was stock rom and juggernaut and it kept doing it so i had to return it
tigerz0202 said:
well do a warranty exchange then i had the same thing happen on my first phone also ,all i ran on my first phone was stock rom and juggernaut and it kept doing it so i had to return it
Click to expand...
Click to collapse
I'll try out a few more things and if that doesn't work I'll exchange it. Thanks.
Sent from my iCrap killer
For the rest of u that had the same problem, were u rooted and running a custom ROM?
Sent from my iCrap killer
Nop its the phones that come faulty I had to get mines replaced because of the same problem and even the new upgrade didn't help it. Now the new one I got two days ago it's working like a champ and on beastmod
Sent from my SGH-T989 using XDA App
dtddemon said:
Nop its the phones that come faulty I had to get mines replaced because of the same problem and even the new upgrade didn't help it. Now the new one I got two days ago it's working like a champ and on beastmod
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Ok. Thanks.
Sent from my iCrap killer
Well I think I got it working as it hasn't rebooted or lost signal today. I redid root, upgraded modem to new one, and reformatted sdcard. I rebooted the phone several times without problem, but I haven't tried wiping cache/dalvich as I'm kinda scared that this might cause some problems again but when I decide to I hope nothing happens.
Sent from my iCrap killer
cbrvnm said:
Well I think I got it working as it hasn't rebooted or lost signal today. I redid root, upgraded modem to new one, and reformatted sdcard. I rebooted the phone several times without problem, but I haven't tried wiping cache/dalvich as I'm kinda scared that this might cause some problems again but when I decide to I hope nothing happens.
Sent from my iCrap killer
Click to expand...
Click to collapse
Nevermind. Today the phone began to reboot once again and I called customer service and basically I have to go through some steps before they can replace it. So I'll see how that goes.
Did u fix.permission
Sent from my SGH-T989 using XDA App
Hey dude, let me offer you a bit of advice. Even if you bought the phone off some guy, you can still get Tmobile to send you a new one through the warranty.... just don't mention where you bought it from. What you have to do is log on to your Tmobile account and verify that under "My Device" it shows you using a GS2. This means their system shows you using that phone. Then contact their customer service through the chat, and just say that you are having a problem with the phone, blah blah blah. They shouldn't ask you where you bought it, and they should send you a new one with a return label to send this one back. Just make sure that it's stock and unrooted. Hope this helps.
Well I will be getting a replacement phone through warranty exchange afterall. Hopefully this new one works out well. Thanks everyone for ur input.
Sent from my iCrap killer
Ok, so I got a replacement phone and bought another one. I can root the phone and install roms, but no matter what rom I use, I always get no network available and constant reboots after a reboot. I have wiped completely, formated sd card and same problems. I have never had this happen on any previous phone. Does anyone have any ideas or suggestions cuz I'm completely lost on what to do. :banghead:
Sent from my iCrap killer
Very similar experience yesterday for me. Zero data, it wont read any sim card. Getting my 3rd replacement within a week.
I lost my EMEI the other day and subsequently lost my 3/4g data. I restored a backup through CWM and then I noticed I lost it.
I did everything to get it back. I followed the steps on XDA using various tools to reinsert my EMEI, and then another to get my data connection back. Neither works. Then I unrooted to restore it back to factory.
Zip.
Finally I called tmobile and after doing everything they said (including a factory reset) they agreed to replace it. It took three days of dealing with them. On the second day the technician told me that this has been a big problem with the Galaxy SIII. He said it's been happening to all the carriers.
So maybe it has nothing to do with flashing after all....
Maybe EVERYBODY is flashing? EMEI or IMEI?
http://forum.xda-developers.com/showthread.php?t=1808408
its a know issue. check out this thread for a possable fix.
jdyowa said:
I lost my EMEI the other day and subsequently lost my 3/4g data. I restored a backup through CWM and then I noticed I lost it.
I did everything to get it back. I followed the steps on XDA using various tools to reinsert my EMEI, and then another to get my data connection back. Neither works. Then I unrooted to restore it back to factory.
Zip.
Finally I called tmobile and after doing everything they said (including a factory reset) they agreed to replace it. It took three days of dealing with them. On the second day the technician told me that this has been a big problem with the Galaxy SIII. He said it's been happening to all the carriers.
So maybe it has nothing to do with flashing after all....
Click to expand...
Click to collapse
It's IMEI, not EMEI
It has EVERYTHING to do with flashing.
This has been an issue with Samsung phones since the Nexus S (and the original Galaxy S phones as well I believe...I first experienced it on the Nexus S).
The difference is...is the international SGSIII and earlier phones were able to fix the issue by backing up the efs folder.
On the US (read dual core snapdragon) variants it is no longer contained there.
You need a different method of backup/restore. I believe the link posted above is the answer.
Sent from my HTC_Amaze_4G using xda premium
Babydoll25 said:
It's IMEI, not EMEI
It has EVERYTHING to do with flashing.
This has been an issue with Samsung phones since the Nexus S (and the original Galaxy S phones as well I believe...I first experienced it on the Nexus S).
The difference is...is the international SGSIII and earlier phones were able to fix the issue by backing up the efs folder.
On the US (read dual core snapdragon) variants it is no longer contained there.
You need a different method of backup/restore. I believe the link posted above is the answer.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
IMEI...yeah. every time I say that, I screw it up.
I was able to reinsert it, but it didn't bring back my data signal. I'll look at that link to see if it's different. Yeah when the guy told me it was happening to everyone, I was thinking that they haven't caught on to people flashing roms yet. However, years ago when I had many 3 g slide I sent it back for warranty with it still rooted and they never said a word. It still worked but the screen had a shadow under it.
Sent from my SGH-T999 using xda app-developers app
jdyowa said:
IMEI...yeah. every time I say that, I screw it up.
I was able to reinsert it, but it didn't bring back my data signal. I'll look at that link to see if it's different. Yeah when the guy told me it was happening to everyone, I was thinking that they haven't caught on to people flashing roms yet. However, years ago when I had many 3 g slide I sent it back for warranty with it still rooted and they never said a word. It still worked but the screen had a shadow under it.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yea, they don't care if your phone is rooted or at least they never cared about any of my phones that were rooted. Before sending my rooted phone back to them for warranty replacement I did always make sure I loaded the stock Rom though. Tmobile doesn't care. They just throw the phone into a bin. Once the bin is filled with enough pbones, they put them into a box and send them back to Samsung.
Sent from my SGH-T999 using xda premium
jrwingate6 said:
Yea, they don't care if your phone is rooted or at least they never cared about any of my phones that were rooted. Before sending my rooted phone back to them for warranty replacement I did always make sure I loaded the stock Rom though. Tmobile doesn't care. They just throw the phone into a bin. Once the bin is filled with enough pbones, they put them into a box and send them back to Samsung.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Not necessarily I've seen customers who have been charged for being rooted, yet I have sent a phone that was rooted without being charged too with things that may not be obvious like physical damage or water damage its a gamble on how thorough tmobile decides to be when they inspect it stock rom and deleting super user is always a good idea.
Sent from my SGH-T999 using Tapatalk 2
Recently had a Galaxy S2 do something strange and I wanted to see if you guys can decipher what really happened because I have no idea what caused this to happen.
Let's start off with some other info....I was running:
CWM Touch Recovery 6.0.1.8
Cyanogenmod10 Nightly 111212
I simply turned it off once the battery was getting low and charged it, once it was done I turned it on and it made it to the lock screen and then restarted. It would continue do that indefinitely until I removed the battery. So I thought maybe something went wacky and got corrupted so I went back to stock....When Odin restarted it I made it to the Android Welcome screen and it restarted again just like before. So then I got really desperate and did a factory reset and erased all my personal data along with a different stock rom...ICS stock. Nope, it STILL restarts.
Additionally, T-Mobile is replacing said device for a new SGS2, but now I'm afraid to root it. Which is why I want to figure out what happened to it. I'm starting to have suspicions about my extended battery I bought because when this restarting issue began, I've been using them for a little over a week and I haven't done any cyanogenmod updates or flashes recently.
on another note, if I do decide to root again, which Recovery should I use? Preferably one that doesn't require me to use Darkside Superwipe or cache scripts. I'd prefer a Recovery that can do it without scripts. And if you could provide the link, that would be great. I don't care if it's touch or not.
I have been using TWRP for awhile now. Supposedly the built in Wipes are very effective. I like the look and aesthetics of it. I don't think the issue you experienced had anything to do with rooting and romming. I think you may have had a legitimate phone issue. Don't be afraid, just be prepared with backups and knowledge and such.
jcnbama said:
I have been using TWRP for awhile now. Supposedly the built in Wipes are very effective. I like the look and aesthetics of it. I don't think the issue you experienced had anything to do with rooting and romming. I think you may have had a legitimate phone issue. Don't be afraid, just be prepared with backups and knowledge and such.
Click to expand...
Click to collapse
Thanks for your input, As a precaution, do you think I should stop using the unofficial extended batteries? Because this started about 2 weeks after using them.
goku1910 said:
Thanks for your input, As a precaution, do you think I should stop using the unofficial extended batteries? Because this started about 2 weeks after using them.
Click to expand...
Click to collapse
I would go a while without using it and see if the issue persist. If it does then you'll have your answer. Either way.
Sent from my SGH-T989 using xda app-developers app
Sounds like your phone's power button is messed. You can try using a small flathead screwdriver and put it into the sides of the power button and rock it around a little bit. If that doesnt work i guess youre going to have to take it to a repair shop or if you have warranty just bring it back.
Sent from my SGH-T989D using xda app-developers app
My galaxy has been freezing a lot lately and the only way to fix is to pull battery. Any ideas how to fix this? Stock jellybean rooted.
Sent from my SPH-L710 using xda app-developers app
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
metalfan78 said:
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
Click to expand...
Click to collapse
I tried clearing cache, seems to work for now..
Sent from my SPH-L710 using xda app-developers app
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
metalfan78 said:
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
Click to expand...
Click to collapse
I really hope it doesn't come to that. It doesn't freeze for me on cm10. Just stock
Sent from my SPH-L710 using xda app-developers app
Maybe it's a touchwiz problem
metalfan78 said:
Maybe it's a touchwiz problem
Click to expand...
Click to collapse
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Whiplashh said:
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Click to expand...
Click to collapse
What's sad is a Sprint rep didn't see your ClockWorkMod...
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
Click to expand...
Click to collapse
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
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It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
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Thank you for clearing this up. I'm with you on the hardware issue though, because if it freezes up for the basic scrolling then there is something wrong. Plus if it gets that hot that quick without much usage there is obviously something wrong.
My LCD went out and I had to go to 3 different Sprint stores just to get it fixed..
I hope it's not hardware related. This is the second phone that has done it and it takes about a month each time for the issue to show up. That could be a manufacturing defect, but it seems so rare and random.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
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Click to collapse
Yeah, in my sprint store I took my evo shift in rooted with an unlocked bootloader...they fixed it up temporarily and just told me to wait for a refurb :laugh:
Sent from my PG06100 using xda premium
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
cbass15 said:
What's sad is a Sprint rep didn't see your ClockWorkMod...
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He would have if it didnt get to hot while he used it. While he was checking for normal freezing problems, it froze on him, and then right before he was about to factory reset it, he said he would just order a new one. He showed the other tech how hot it was and was amazed. It froze just from opening an app and scrolling,
and got hot with 3G turned on and the phone just sitting there. I've always used stock rooted, never flashed new kernel or anything. I think he might have noticed and just let it slide, because as I said before, I have been coming in since 2010 with legitimate reasons to replace phones. I just odin'd my phone after triangle away so it looks completely stock. Before that I backed up all my files with my backup, and when I get the new phone, I will just root it and restore. I'm lucky though. I told him that I have tried many factory resets and even the Odin ones where it wipes the internal memory and it still does it (which is true, I have). When I take it in, I could have acted dumb and said NY friend did that rooting so he could silences my camera blah blah, but I like to be honest.
metalfan78 said:
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
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Just make sure you reset the flash counter and Odin it after you backup all the files you will need.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
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Click to collapse
I always try to do that. Every time I go in, the techs are so nice. They say sprint may call and text me about my store experience and they ask will you say you had a good one, and I always say I definitely will, but I never get that call or text. Didn't know you could email, so I will definitely do that now! Like I said, I have been where stores hire jerks, and tech wise, they have always been kind and willing to help. Maybe its because I'm straight forward with them, maybe not. If he would have asked if I rooted it I would have said yes. Thank you for the idea.
Sent from my SPH-L710 using xda app-developers app
The store I go to doesn't care about rooted phones
metalfan78 said:
The store I go to doesn't care about rooted phones
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Well that's good. Just take it in and tell them what is going on. Glad I'm not the only one with the issue. I wasn't gonna take it in, but today it froze 6 times in a 30 min to and hour time interval and I decided it was time to. And I guess its not suppose to get that hot. Like I said, it did that from day one, so I thought it was normal lol.
Sent from my SPH-L710 using xda app-developers app
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
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Same way here lol.
Sent from my SPH-L710 using xda app-developers app
Is yours still freezing today? I was going to go to sprint after work but now mine won't freeze. I'm not sure if I should just go or not.