Recently had a Galaxy S2 do something strange and I wanted to see if you guys can decipher what really happened because I have no idea what caused this to happen.
Let's start off with some other info....I was running:
CWM Touch Recovery 6.0.1.8
Cyanogenmod10 Nightly 111212
I simply turned it off once the battery was getting low and charged it, once it was done I turned it on and it made it to the lock screen and then restarted. It would continue do that indefinitely until I removed the battery. So I thought maybe something went wacky and got corrupted so I went back to stock....When Odin restarted it I made it to the Android Welcome screen and it restarted again just like before. So then I got really desperate and did a factory reset and erased all my personal data along with a different stock rom...ICS stock. Nope, it STILL restarts.
Additionally, T-Mobile is replacing said device for a new SGS2, but now I'm afraid to root it. Which is why I want to figure out what happened to it. I'm starting to have suspicions about my extended battery I bought because when this restarting issue began, I've been using them for a little over a week and I haven't done any cyanogenmod updates or flashes recently.
on another note, if I do decide to root again, which Recovery should I use? Preferably one that doesn't require me to use Darkside Superwipe or cache scripts. I'd prefer a Recovery that can do it without scripts. And if you could provide the link, that would be great. I don't care if it's touch or not.
I have been using TWRP for awhile now. Supposedly the built in Wipes are very effective. I like the look and aesthetics of it. I don't think the issue you experienced had anything to do with rooting and romming. I think you may have had a legitimate phone issue. Don't be afraid, just be prepared with backups and knowledge and such.
jcnbama said:
I have been using TWRP for awhile now. Supposedly the built in Wipes are very effective. I like the look and aesthetics of it. I don't think the issue you experienced had anything to do with rooting and romming. I think you may have had a legitimate phone issue. Don't be afraid, just be prepared with backups and knowledge and such.
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Click to collapse
Thanks for your input, As a precaution, do you think I should stop using the unofficial extended batteries? Because this started about 2 weeks after using them.
goku1910 said:
Thanks for your input, As a precaution, do you think I should stop using the unofficial extended batteries? Because this started about 2 weeks after using them.
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I would go a while without using it and see if the issue persist. If it does then you'll have your answer. Either way.
Sent from my SGH-T989 using xda app-developers app
Sounds like your phone's power button is messed. You can try using a small flathead screwdriver and put it into the sides of the power button and rock it around a little bit. If that doesnt work i guess youre going to have to take it to a repair shop or if you have warranty just bring it back.
Sent from my SGH-T989D using xda app-developers app
Related
I've racked my brain and searched the forums so I'm hoping someone has some insight here. Recently my phone has become unstable...I can't do too much in a single sitting without it rebooting. I've been on CM7 for a while now and had been trying the nightlies so I thought it was maybe that or just left over garbage from the upgrades so I decided to do a clean CM7 install yesterday (factory wipe). After I got through the setup and started to download gmail (1st non-stock app) from the market my inc rebooted. I flashed Chad's latest kernel thinking maybe it was a kernel issue...still reboots.
I then decided maybe it was the battery because at times I will get into a couple of reboots back to back and then the phone turns off and vibrates three or four times. But when I get the phone booted and check the battery temp it is maybe 98F which doesn't seem to be above average based on my forum readings. I then swapped batteries with my wife (unrooted inc) and we both launched plants vs. zombies and started playing. After maybe 10 min, I got my first reboot and then another a few minutes later so I just turned the phone off...she kept playing.
Now of course I have to point out my wife works for Verizon Wireless so I'm getting extra grief for rooting my phone and she is saying that is the cause since she never has reboots. Not that I want to prove my wife wrong, I really just want a phone I can do more than make phone calls on, but someone please tell me she isn't right. My reboots only seem to happen when I've had the screen on for a while...3 hour conference calls have no issues. Can you give me suggestions of things to try to help narrow down the issue? Thanks in advance!
Phone Info:
Baseband:2.15.00.07.28
Kernel: 2.6.37.6-incredikernel-gb-04192001
Mod Version: CyanogenMod-7.0.3-Inc
Build: GRI40
I get similar problems but it happens when i am watching youtube videos or playing games, or sometimes out of nowhere. Can't figure out and it is really annoying.
Copy sd to pc, reformat sd fat32, copy stuff back to sd. Helped a friend with hers.
Sent from my ADR6300 using XDA Premium App
Thanks I'll give that a try. I did try running the phone without a card at one point and it didn't help any.
AOSP Roms, like CM, interact with the sd on boot. Don't expect aosp roms to boot without sd.....
Sent from my ADR6300 using XDA Premium App
OK, performed the the SD format last night and just got around to running apps today. Again, I tried Plants vs Zombies and after about 20 mins the phone rebooted...I had been an hour long conference call before that. The phone rebooted and got to the startup screen and then rebooted again but at least this time it finished booting which is an improvement over before. Also, thanks for the tip about AOSP roms not booting without an SD card.
I did notice yesterday when it rebooted on me, after a couple of bootloops the screen then went black and the phone vibrated 5 times. I was only on a short phone call yesterday while in my car for 10 min.
On a side note, I haven't partitioned my SD card with an app partition but I was wondering if it is necessary for moving apps to the SD? I have moved several apps to SD so I want to make sure that isn't causing an issue either.
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
Sent from my ADR6300 using XDA App
Snappyts said:
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Thanks Snappy...I never really thought about reverting. I've give it a try later today and report back.
Alright, so last night I performed a factory wipe and installed CM 7.0. Everything went fine but as soon as the ROM loaded and I opened the market it rebooted on me. This morning I just performed another factory wipe and installed MIUI thinking maybe it might be a ROM issue, but I got the same results. As soon as I opened the market to start installing stuff it rebooted on me...I tried this twice and reboot each time the market opened. I guess next I'll try a sense rom, Skyraider maybe...I'll post back with the results.
Warranty replacement
I was having pretty much the same issue. I tried everything from countless forums for the last month and a half. Finally had to cave and get a warranty replacement. - just pointing out that it might be a hardware issue (my device ran hot w/o sd and stock OS)
If the problem is following you on multiple roms it sounds like its probably a hardware issue.
Sent from my ADR6300 using XDA App
I've bounced around between various forums/posts and I think I have to agree it is probably a hardware issue. Being that I'm out of warranty, my only alternative is to upgrade or buy another Inc. Given the small pricing difference, buying another Inc versus upgrading, the logical choice seems to upgrade.
So my upgrade choices that are currently available are Inc 2, Thunderbolt, or Revolution. Another option is wait for the Bionic to come out in a few months. Any suggestions? I'm personally leaning towards the Thunderbolt...
Thanks again everyone for your help.
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
Sent from my ADR6300 using XDA App
k_nivesout said:
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I haven't tried, but we did get the phone when they first came out last year so we are a couple of months past the one year warranty. My wife looked it up though and since we are available for an upgrade at this point the likely scenario is VZW pushing me to a new device rather than replacing my dying one.
I agree, the Galaxy S2 does look nice but since my wife works for VZW I'm kind of stuck with them.
I'm tempted to limp along until the Bionic comes out to see what it has to offer. As long as I can make calls I'll be ok...I guess Plants vs. Zombies will have to wait.
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
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k_nivesout said:
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
Sent from my ADR6300 using XDA App
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Click to collapse
I had to go refresh my memory on the exact GS2 specs, then I had to wipe the drool from my mouth. I haven't heard of Verizon getting it within the next couple of months so now I'm even more bummed.
I guess it will kind of depend on how long my phone holds out. The random reboots and shutdowns can be annoying and have become all too frequent if I do anything more than make a phone call...sometimes even then it shuts down.
I have been having issues for the past month or so with my rooted Evo. It has been working fine forever and all of a sudden it doesn't react very well to touch controls.
Sometimes it will react to scroll motion and sometimes it doesn't. Also having issue with the actual buttons at the bottom of screen.
Has anyone else run into this issue?
Btw, I tried running both the latest OTA rooted version and also the new Energy Rom and nothing, same behavior on both ROMs.
Any help would be greatly appreciated.
Should be posted in the Q&A section but have you tried doing a complete wipe? 3x wipe on everything except SD? Perhaps it's a kernel issue.
I have been having the same issues I just take the battery out but yeah the phone been acting funky recently
Charlie Evo4life
Thanks nolimit, I'll make sure to do that in the future.
I already tried doing factory wipe and dalvik cache wipe via recovery twice, with no success.
How would I go about doing a complete wipe?
Is it all the time, it just when plugged in to charger?
sent using a freaking pigeon, with a note tied to its leg.
Crime, it happens all the time, but is worsened when plugged in.
Has your phone had any water damage, moisture, or anything like that ?
Sent from my PC36100 using xda premium
No water damage. Im always very careful with that.
Sounds like dying hardware to me. I'd unroot and RMA it, myself.
See if the sprint repair store can run a diagnostic on it
Alright, thanks guys. Ill try and unroot and then see what happens with the phone after that.
Thread moved to Q&A.....
Hey there,
I have been having some issues with my LGOG over the past month or so and I have just started to look into possible solutions.
I first noticed that screen rotation and proximity sensing seemed to be non-functional. I always had problems with screen rotation, but it basically stopped completely after I rooted/unlocked (using manuals on XDA and FreeGee app). I was stuck on ZV8 (couldn't upgrade because root) and figured that an updated ROM would solve my problem.
I have now updated to Lifeless v11 ROM and have found nearly every sensor (including light, sound, proximity, gyro, etc) to be non-responsive. I then thought this must be a kernel problem, so I tried flashing Joker's test kernel (from Aroma) and his Stockish 2.1.1 kernel. No dice. Additionally, I tried to do a sensor calibration and was given the message "Calibration failed. Try again".
I realize there is a possibility that this could be a hardware issue, but is there any other possibility I have overlooked? I have isolated some error messages in logcat, if that would help at all.
Thanks in advance for the help.
Seems like a defective phone. You should return under warranty.
Sent from my LG-LS970 using xda premium
alsaces daddy said:
Seems like a defective phone. You should return under warranty.
Sent from my LG-LS970 using xda premium
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Click to collapse
Awesome, will do. Do you know if they will give me trouble for having messed around with things? I suppose I could always just restore my old backup I made with the stock ROM and re-lock the bootloader and unroot.
Do you think I need to go through that? Not that it's the end of the world.
rife said:
Awesome, will do. Do you know if they will give me trouble for having messed around with things? I suppose I could always just restore my old backup I made with the stock ROM and re-lock the bootloader and unroot.
Do you think I need to go through that? Not that it's the end of the world.
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Click to collapse
Honestly I would just in case. Ya know? They could say you messed it up with whatever you did and whatnot.
Just for kicks and giggles.. What ROM are you on and what tweaks did you add?
Scratch that. Try reflashing the ROM after a system, cache, and dalvik cache whip. Very well could have been a bad flash. If that's not the case then clear, lock, and unroot.
Sent from my LG-LS970 using xda premium
alsaces daddy said:
Honestly I would just in case. Ya know? They could say you messed it up with whatever you did and whatnot.
Just for kicks and giggles.. What ROM are you on and what tweaks did you add?
Scratch that. Try reflashing the ROM after a system, cache, and dalvik cache whip. Very well could have been a bad flash. If that's not the case then clear, lock, and unroot.
Sent from my LG-LS970 using xda premium
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Click to collapse
Very cool, thanks for your great advice!
I was on Lifeless v.11. I tried your suggestion (wipe caches/system and reflash), but unfortunately no dice. I also tried rolling back to my stock backup and there is still no functionality. Seems like I have a broken unit. :/
I'm going to roll everything back as much as I can and cover my tracks so I can try and get a replacement this weekend. Hopefully they don't jerk me around too much in the process!
Thanks again, and have a good week(end).
EDIT:
BTW, I had installed all the tweaks that were installed with Lifeless (quite a comprehensive list). I thought that might be the issue as well, but seeing as how my stock backup is still giving me issues, it looks like it's strictly a hardware issue...
If you have insurance through Sprint you honestly should not need to worry about them knowing you had the phone rooted or anything. They asked me if I rooted the first android phone I had, but said they didn't care, they just had problems with reflashing rooted/unlocked versions of the phone before so were being safe. Now it's to the point where I just tell them I broke it lol. I took my LGOG in yesterday after a failed update/flash back to stock at work. Told him exactly what I did, they ordered me a new phone (New, not a refurb cuz they were on backorder ). I was actually able to get it fixed, and even let them know, and they said they already ordered it so I'll have a new phone on Monday either way lol.
I try to flash back to stock still, just in case that one day they decide to change policies without me knowing. But if I'm in a hurry I don't worry about it.
Sent from my LG-LS970 using xda premium
dont think you are gonna walk in and walk back out with a phone. the G is on backorder. I've been waiting on a replacement since the 16th and still nothing.
Just for future information:
I went into the Sprint Store this afternoon and found, just as others suggested, that they would need time to replace it. They kicker was that they told me that there was no way that I would get a new phone as a replacement. I could expect a refurbished model of unknown quality.
I finally found out that I could take up the issue with LG directly, so I opted to do so. They informed me that as long as there was no impact or water damage (which there isn't), they would do their best to either repair or replace the phone. The problem is that I have to pay to ship the phone to their Texas plant and then wait for up to a week while they repair the unit.
This isn't the best of circumstances, but I figure this might be the better solution. I will be taking photos before I send it to be sure that whatever I get back isn't a random refurb with cosmetic damage (mine is almost pristine).
I'll keep this thread posted with how everything goes.
Same problem
guyz i got the phone from my teacher..he told me that every time he try to factory reset error comes"boot secure error" and phone cant factory reset and also rotation sensor not working ..i flashed official v19G and after that evert single one sensor no working,literally every sensor in showing 0 value through exilar app..any solution which can solve this ..???
my phone model is F180K
That's not a sprint phone. Ls970 is Sprint model,
Sent from my LG-LS970 using xda app-developers app
Lately like the passed couple of months my Note 2 has been randomly rebooting like once every couple of days. Well, actually it doesn't exactly reboot its more like a sleep of death where for those that aren't familiar you go to turn the screen on and I don't know weather the phone went off or froze but it is non responsive. Like I said it really does not do it that often, not even really often enough for it to be an issue but I spent almost 800 dollars on this thing I don't want it rebooting or doing any of that.
I have had 3 smartphones in my day all being Samsung and they all did this starting with the Galaxy s2 which did it like 10 times a day. It was a really good phone despite that. Then I had the Galaxy s3 which would reboot occasionally, like this one not really enough for it to be an issue. Now with the note 2 I had had it since it dropped on sprint and when I first got it, it was rock solid. Now it is starting this. I am just wondering what anyone else thinks of the isssue. Am I the only one with the issue?
I am rooted and have been since like the second day I got the phone so I really can't say weather or not that has anything to do with it. It really does not seem to matter which ROM or Kernel I am on they all seem to do it every once in a while. All I can say is that my brother is an iPhone user and has had an iphone since the 4 and never once have any of his phones rebooted or locked up like this one does, and all my Samsungs have for that matter. I know its a little different since I am rooted running custom ROM's and all that but still for some reason when this thing does that it really irritates me, and I am just wondering if anyone might be able to help with the issue.
rbtrucking said:
Lately like the passed couple of months my Note 2 has been randomly rebooting like once every couple of days. Well, actually it doesn't exactly reboot its more like a sleep of death where for those that aren't familiar you go to turn the screen on and I don't know weather the phone went off or froze but it is non responsive. Like I said it really does not do it that often, not even really often enough for it to be an issue but I spent almost 800 dollars on this thing I don't want it rebooting or doing any of that.
I have had 3 smartphones in my day all being Samsung and they all did this starting with the Galaxy s2 which did it like 10 times a day. It was a really good phone despite that. Then I had the Galaxy s3 which would reboot occasionally, like this one not really enough for it to be an issue. Now with the note 2 I had had it since it dropped on sprint and when I first got it, it was rock solid. Now it is starting this. I am just wondering what anyone else thinks of the isssue. Am I the only one with the issue?
I am rooted and have been since like the second day I got the phone so I really can't say weather or not that has anything to do with it. It really does not seem to matter which ROM or Kernel I am on they all seem to do it every once in a while. All I can say is that my brother is an iPhone user and has had an iphone since the 4 and never once have any of his phones rebooted or locked up like this one does, and all my Samsungs have for that matter. I know its a little different since I am rooted running custom ROM's and all that but still for some reason when this thing does that it really irritates me, and I am just wondering if anyone might be able to help with the issue.
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Click to collapse
I have never had that happen. I'm running CM10.1 may or may not be the difference. Are you sure that the problem is not a app that you have installed? That would account for you having the same problem on different phones.
davidh59 said:
I have never had that happen. I'm running CM10.1 may or may not be the difference. Are you sure that the problem is not a app that you have installed? That would account for you having the same problem on different phones.
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Click to collapse
Hmm the only ones that I have had consistently with all those phones were the usual like facebook, twitter, titanium backup. I never messed with over or under clocking any of my phones or anything like that. Are there any apps that could detect a troublesome app that may cause a reboot? I have tried factory data resets but I always restore missing apps with titanium backup and never have just started fresh by re downloading everything, not sure if that makes a difference or not.
rbtrucking said:
Hmm the only ones that I have had consistently with all those phones were the usual like facebook, twitter, titanium backup. I never messed with over or under clocking any of my phones or anything like that. Are there any apps that could detect a troublesome app that may cause a reboot? I have tried factory data resets but I always restore missing apps with titanium backup and never have just started fresh by re downloading everything, not sure if that makes a difference or not.
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Restoring with tibu across ROMs is frowned upon as it can cause issues.. I imagine its not good to restore across devices either.. Maybe starting with ur gs2 somethings didn't restore right and has been causing u problems ever since.. I would do a backup of ur current ROM, wipe everything and try starting fresh without restoring anything and see if that fixes ur problem.. Hope this helps..
Sent from my SPH-L900 using xda premium
sparytrainor said:
Restoring with tibu across ROMs is frowned upon as it can cause issues.. I imagine its not good to restore across devices either.. Maybe starting with ur gs2 somethings didn't restore right and has been causing u problems ever since.. I would do a backup of ur current ROM, wipe everything and try starting fresh without restoring anything and see if that fixes ur problem.. Hope this helps..
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Then what's the best way to restore apps across roms? Just start from scratch?
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rbtrucking said:
Then what's the best way to restore apps across roms? Just start from scratch?
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
You can try ROM toolbox from the play store, but I usually just start from scratch when I switch ROMs and I definitely start from scratch when it comes to new phones.. Even if its a warranty swap for the same phone..
Sent from my SPH-L900 using xda premium
sparytrainor said:
You can try ROM toolbox from the play store, but I usually just start from scratch when I switch ROMs and I definitely start from scratch when it comes to new phones.. Even if its a warranty swap for the same phone..
Sent from my SPH-L900 using xda premium
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Click to collapse
Well ya when I first got the note 2 and the gs3 I did start from scratch but over time I started just restoring apps using titanium backup. Ill bet that's why both phones were flawless for the first couple of months of ownership until I messed them up with my constant restores. Another thing I was thinking about is the way I said the gs2 would reboot the worst out of all the phones I ever had, when I got that one I had came from a HTC Evo 4g and when I put the sd card from the evo to the gs2 I didn't format it or anything. I am betting that had a lot to do with why that thing gave me so much trouble. I will try a complete factory reset, and just re download all my apps from scratch and see if that fixes the problem. I really appreciate the input.
I've hadn't had the sleep of death on the GN2. But I have had a the occasional freeze or reboot. Maybe one a month, probably less. It happens. Between running experimental apps or mods, and that developers developers--including Samsung or their contractors--can't test for every situation, it's not a big issue. Other than maybe having to do a battery pull, and divak and cache wipe in recovery.
As for the TB and restoring, especially on the first time run on the phone or rom, I find it best to install from scratch apps. I kept separate directories for different ROMs because of it. Plus, some apps just restore a bit off like Lookout and FlashPlayer; you can restore the app, but don't want to do the data. Some stuff, you can use the data restore after installing the app from Google Play or sideload with a new ROM without issue. Unfortunately, knowing with apps play nice in which situations is a lot of trail and error.
rbtrucking said:
Well ya when I first got the note 2 and the gs3 I did start from scratch but over time I started just restoring apps using titanium backup. Ill bet that's why both phones were flawless for the first couple of months of ownership until I messed them up with my constant restores. Another thing I was thinking about is the way I said the gs2 would reboot the worst out of all the phones I ever had, when I got that one I had came from a HTC Evo 4g and when I put the sd card from the evo to the gs2 I didn't format it or anything. I am betting that had a lot to do with why that thing gave me so much trouble. I will try a complete factory reset, and just re download all my apps from scratch and see if that fixes the problem. I really appreciate the input.
Click to expand...
Click to collapse
The freezing/rebooting issue plagued a few of my galaxy devices. My Epic 4G(GS1) and my GS2 would reboot/freeze/overheat all spontaneously and I never ran anything but stock root on either of them. I used tibu but never to restore from one device to another. My GS3 was fine for the few months that I had it with maybe a couple reboots but not enough that I would classify it as a persistent problem.
My N2 has rebooted spontaneously maybe 3 times since I picked it up on launch day. I've had it go into a unwakeable state a few times where pressing the power button won't bring up the lock screen forcing a battery pull. I've maybe had it freeze on me the same amount of times. Overall it's been the best phone I've ever had as far as stability goes. The AMC update was kinda wonky for the first few days after I applied it, causing my phone to lag a bit but it has since seemed to settle down and the phone runs like a champ.
I assume you're doing a tibu restore of app and data, maybe just try installing the app from the play store and then restore just the data from tibu and see if that makes a difference. I can only assume as others have said here that you have a rogue app that's causing your issues.
Good luck.
System apps are a no go. However I have restored all my apps from my gs2 and from rom to rom on the note and I have not had a single problem. But when in doubt just download fresh from playstore.
Sent from my SPH-L900 using Tapatalk 2
Thank you all for the replies, I have to say after doing a full wipe and installing all apps fresh everything seems to be working a lot better. No reboots or freezes, or SOD's in about 4 days (knock on wood)
my note 2 still keeps rebooting once a day.. n its really annoying!! please help
not rooted yet.. planning not to
Question
How do you warranty swap from one to a new phone is that possible if you a warranty from bestbuy.
Not sure if anyone is still experiencing problems but I'll share what I found in case someone else comes here looking for answers.
Is this possibly relevant to anyone's situation? The following thread talks about memory issues that certain models of the GN2 are prone to have.
http://forum.xda-developers.com/showthread.php?t=2093599
Everything was telling me it was in fact the power button malfunctioning. I was using Bubor's CM10.2, later updated to CM11. And it was starting to happen everyday. It would happen in CWRM and TWRP, and also the Power menu would often pop up.
So I bought a new "refurbished" cappy from Amazon for about $100. Didn't test it out on stock. Just jumped straight in to flashing CM11 and migrating my files.
And then it did the same exact thing. :crying: Just restarting itself for no apparent reason right when I started using it.
Also, it doesn't usually to do it when it's just sitting there playing music. No, it waits until I pick it up and try to do anything.
So is it possible I bought what looks like a brand new phone with the same exact problem? Or do I need to do some more investigation into the software.
Also, I have always had shoddy results when flashing. I can't get EFS to do a backup, I can't get the stock rooted rom to boot up, I always have a yellow and blue warning triangle on startup.... I know how important it is to follow directions exactly, and I do not get good results with these guides. (I'm saying this just to provide more evidence that perhaps I'm messing something up)
I have 2 glides here. One is my production phone and the other one is used for developing my ROM.
So I can say they use the same software and my dev phone has the same reboot prob like you describe. Working fine until I try to do things. Not always but often enough that it makes me angry.
There are others having the same issue which seems to be hardware related. So if you have a brand new device you should think about reverting to stock and replace it by warranty..
You can take a look here for some more details:
http://forum.xda-developers.com/showthread.php?t=2847894
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