Develop Bugs

Gmail & ActiveSync Problems

Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...

mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am

I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...

After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****

It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.

I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.

I did it almost 10 times, got 2 or 3 mails, and then nothing else ...

it is fine now, i was getting no email updates previously, but now works fine

I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.

WIll try again to use push ...

It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.

Gmail Emails are not instant, I switched to Live because of this!

gmail help???

Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance

I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?

no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?

just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...

Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.

not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?

TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
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Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part

sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
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Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!

I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.

partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
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I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.

Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.

[Q] Gmail native app not pushing emails

Hey Guys,
Been experiencing gmail issue for the last couple of weeks.
Desire Z, now with the OTA update - used to have root, task managers, but did factory data reset which should remove those two, correct?
Upon boot, gmail functions well, and pushes my mail thru well, then after a while, i'd go into the gmail app and refresh, and a flurry of emails would come thru, some hours old.
I've done several factory resets, at the moment have weather sync every 3 hours, gmail, exchange (push), facebook for sense every 12 hours, and whatsapp.
Not sure how the native gmail app works, is it exchange? proprietary sync? imap idle? or thru the google cloud service?
been reading and people have cleared the gmail cache as a temp workaround, but I find this annoying, and its results are hit and miss.
I have tried on gmail app version 2.3 and 2.3.2 (latest)
any ideas?
PS - background data on, sync on, all on!

Native gmail app is pushhhhhh. It should be pushing down....
I have had troubles with syncing but I flash so muchstuff I'm never in the same place at the same time. So a wipe is always the fix everytime.
If I were you id quit on the weather (look up at the sky) and facebook. Eliminate the junk if you are trying to fix something substantially important. See what happens. Try a wipe they feel good actually.
vision

Thanks for the suggestion,
over the weekend (Xmas weekend) i wiped twice, both times i didnt install anything else, both times after a period of time, it would stop pushing.
I have no idea now hahaha

Ok, so i just did it again, factory reset, formatted SD card, completely clean phone.
installed only my gmail account and my work exchange account. nothing else.
my push gmail worked for about 1/2 hour, and stopped again.

The problem is with Gmail. They just updated the.app. go to the Market and download the new app before you.delete your whole phone or something.

billyskip said:
The problem is with Gmail. They just updated the.app. go to the Market and download the new app before you.delete your whole phone or something.
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do u mean version 2.3.2? if so - tried that
ive deleted the phone half a dozen times already this week. kinda used to it hahaha
is there a newer version out that I'm not aware of?

sephstyler said:
do u mean version 2.3.2? if so - tried that
ive deleted the phone half a dozen times already this week. kinda used to it hahaha
is there a newer version out that I'm not aware of?
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Yea.. I was having the same problem yesterday. Went to the market, saw there was an update. After I downloaded it, it fixed everything. Hummmm. Let me check my version # yup. I'm 2.3.2

[Q] Phone won't log into E-mail account

Just recently my phone is getting hung up when trying to download my e-mail. It can't log on, then it won't disconnect. I've tried a hard reset and still no luck. I'm connecting to a g-mail account. I've been running the same ROM for over a yr and haven't had any issues until just this week. Any one else out there have an issue with this?

Looks like this is a Google problem. They're researching it. Read about it here.
The word is if you disable automatic send/receive and manual download instead, it should work.
However, I'm in the process of trying this now, and it's doing the same thing.

thanks, I just set-up a yahoo account and it's working good. Guess I'll push my e-mail that way until they get it figured out.

jennifaerie said:
....
The word is if you disable automatic send/receive and manual download instead, it should work.
Click to expand...
Click to collapse
"Word" isn't entirely correct... my phone still hangs at login stage even after a hard reboot. Switching to POP access from IMAP looks more promising.

Neither worked for me, so if it works for you, you're one step ahead.

A fix for another problem seems to have fixed the problem for those who started experiencing the hanging since May 19th.
Google is still in the process of confirming whether this fix is officially *the* fix for mobile Gmail.
I can confirm on my phone that Gmail (at least manual send/receive) is now working again. I just switched back to automatic send/receive to see if that works as well.

Hi do not know if these were witnessed feel that your phone so me and my other friends was what happened to us
Check
http://forum.xda-developers.com/showthread.php?t=1102291

It would be my guess we all experienced the same thing... someone at gmail goofed. Wasn't limited to any one device or carrier. They seem to have fixed it now, mine's been working fine since the day after my last post.

Searching the internet I found something on a topic also called the sleep of death occurred only for the HTC Touch Pro 2 which had the Windows Mobile 6.5 version will leave the link in case you want to see.
http://forum.ppcgeeks.com/htc-touch-pro-2/131108-sleep-death.html

[Q] Exchange Mail on Jelly Bean

Hi guys,
Im trying to make my exchange mail work on JB but he only keeps syncing and syncing....I think theres something wrong...he worked nice on ICS
Anyone knows if theres a fix for that?
The only diference that i see between JB Email app and ICS is that JB asks for a port...and ICS version didnt...
Im using ARHD rom...
many thanks guys

I don't have a fix, but exchange works on my phone. My exchange account even requires access to wipe the phone in case of emergency, and I was asked to give it permission running Vicious V5 JB.
I also was able to setup hotmail to sync through exchange.

Exchange works fine on my phone.

My problem is with Microsoft Exchange...dont know why isnt syncing anymore (ICS was okay)

I'm having the same issue, everything works fine on ics. Had been trying to find solutions for a while but nothing works. I'm considering return to ics cos most of my email accounts are different from gmail and they require to relogin to stay active.

Geart891 said:
I'm having the same issue, everything works fine on ics. Had been trying to find solutions for a while but nothing works. I'm considering return to ics cos most of my email accounts are different from gmail and they require to relogin to stay active.
Click to expand...
Click to collapse
Heh, very weird . I found a fix - just make sure the Check Frequency and Days to sync are on automatic AND turn on the automatic sync. Turning on automatic sync for all accounts seems to have done the trick. Hope it helps someone .

Hi guys,
Update: Problem Solved.
I re-started phone, removed all security features and tried to configure again. It worked by configuring automatically and applying all security features.
---------------------------------------------------------------
I have the similar issue.
I used Samsung's OTA update today to upgrade to Jelly Beans and my Exchange went kaput. It's unable to find mail server. I deleted the account and tried to create again, but no luck.
I compared with ICS on my tab and only difference between JB Email app and ICS is that JB asks for a port...and ICS version didnt...
Anyone knows if there's a fix for that?
I am using the OTA updated version without system root.
Many thanks in advance,

hey,
I tried your solution indian_curry but it doesnt work for me. I've deleted and reconfigured the account several times during the last days. Right after configuration everything works fine. All contacts are there. But a couple of minutes or hours later, the contacts are gone. It started a few days ago. But not directly with the JB update... very weired
So are there any other sulutions?
thanks