Interested if anyone else has had this problem?
Thought i would share my experience with my Note 2 not charging and maybe help others with the same problem. The Note would not except a charge from either a PC via USB or the charger. The charger was ticking and continued to do so when unplugged from the mains. The problem was moisture in the USB charging port on the phone which corroded and probably shorted. It cost $20.00 for a new USB charging port circuit board including installation.
Sent from my GT-N7100 using Tapatalk 2
I'm having the same problem. Where did you have it replaced? Did you buy the part separately?
Hi, it seemed to be Samsung service centre, not sure if it was an "approved" place as i live in Azerbaijan. Could not believe they had the circuit board in stock and of course i was worried about leaving the phone with them. The shop i bought it from here wanted to run the phone through a full diagnostic which meant a full factory reset. I said no because i did not believe it was a sotware related issue. The Note has been perfect ever since, and i now have an Otterbox Defender to hopefully stop the moisture problem.
Sent from my GT-N7100 using Tapatalk 2
Related
Hey guys, I have a question regarding your Samsun GNex charging cable. I woke up this morning after plugging my phone in last night to find that it was at 20% battery and the cable was not being recognized. After I jiggle the charger, the phone occasionally and fleetingly recognizes the cable but quickly loses the contact. When I tried to charge the phone with a different cable (my Kindle Fire charger), it worked without any issue.
Has anyone experienced similar failures of their cable in this manner? It worked the night before without any issue but now it is giving me problems. The cable is not visibly damaged, and I am careful with my devices/accessories so I do not believe that the problem is from my carelessness.
Finally, I got this phone from the Verizon store, would I take the cable to them or to Samsung to get it replaced? I hesitate to go to VZW because I don't want them to see that my phone is rooted (in case they ask to plug it in in front of them).
Thanks!
Yes I have the same problem I don't know if its just that they (Samsung) shipped out the wrong charger cables or what but I Use my Brothers cord for his Droid 3 and it works flawlessly snug and all..
Sent from my DROID3 using xda premium
waco2hot33 said:
Yes I have the same problem I don't know if its just that they (Samsung) shipped out the wrong charger cables or what but I Use my Brothers cord for his Droid 3 and it works flawlessly snug and all..
Sent from my DROID3 using xda premium
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Click to collapse
Yeah, it worked fine until today, so I don't know if it was because they sent the wrong cord. Oh well, I will get in touch with Samsung about it.
*******Update******************************
My original cable has not suddenly started working again. it now charges and transfers files which is good because my Chinese knockoff cable had a loose fit on my phone.
Has anyone experienced similar failures of their cable in this manner? It worked the night before without any issue but now it is giving me problems. The cable is not visibly damaged, and I am careful with my devices/accessories so I do not believe that the problem is from my carelessness.
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Same problem here. I bought my phone around Dec 21st and just 2 weeks ago the original cable refuses to charge the phone. It also didn't allow me to transfer files to my phone. I currently have 2 new cables. One cable is from www.monoprice.com and one is from www.cellphoneshop.net (China). Both of the "backup" cables work fine as well as one of them being 8 feet long. (makes it that much easier to plug in at the library sometimes.)
FYI - my original Droid Eris cable crapped out after about 4 months so it does not surprise me. What I would like is a good backup wallwart to use at my office. The phone charges so much faster with the ac adapter.
Solid USB cables are cheap (also recommend monoprice.com) so its not a huge deal, but wish they'd last longer.
Mine's still going strong at this point.
I'm still using my Blackberry cable.
I love monoprice, why spend 150 on HDMI when you can get it for 5. I got in touch with Samsung and after some discussion they had me send my old one in (they paid for shipping) and they will send a new one. I was a bit annoyed that I had to send the old one since it was a hassle, but oh well.
Sent from my Galaxy Nexus using Tapatalk
Title says it all. Its driving me nuts! I got the phone from expansys back in December. Anything I can do about this?
Sent from my Galaxy Nexus
monkey hung said:
Title says it all. Its driving me nuts! I got the phone from expansys back in December. Anything I can do about this?
Sent from my Galaxy Nexus
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It's had that same exact issue. Folks at Ghost Armor got my Nexus damaged and thus they paid for those damages and I had to receive a replacement.
But, you may want to remove the battery for a bit and try cleaning the contacts of the charging port with a small micro fiber cloth then re-insert the battery to see if that might work.
Sent from my Galaxy Nexus using Tapatalk 2
Had same issue caused by snow. Tryed almost everything but had to send to service. Repaired with no charge (don't say it was caused by liquid).
Here is a tear down I've done on my own phone.
https://www.youtube.com/watch?v=YP4YhZ4U1zM&feature=youtube_gdata_player
And here is a link on eBay for a CDMA charging port.
http://pages.ebay.com/link/?nav=item.view&id=300717511152
And a link for GSM.
http://www.ebay.com/itm/Charge-Port...alaxy-Nexus-Charging-Connection-/330740349818
As far as I know the galaxy nexus is the easyest android phone you change the charging port.
Sent from my Galaxy Nexus using xda premium
Denatured Alcohol a tooth brush and a larger pin. Use the denatured alcohol with the tooth brush and just scrub inside the port ALOT don't worry it won't damage your phone. Then scrape the pins with the pin so the copper shows through good. I work at sprint as a technician and that's how I fix 90 percent of LD in charging port.
This happened to me. I had to replace the whole micro usb charging port flex cable. Reason being that after that itbstopped charging completely.
The part is usually like $11 and youbcan find instructions on youtube. Simple repair if you ask me.
Sent from my Galaxy Nexus using xda premium
Just make sure when buy a replacement cable. If you have a GSM phone you need a v1.5 variant. I learned the hard way and was sent a different version that would not allow connection to PC and would only charge at the USB rate even when plugged into its AC adaptor!
Sent from my Galaxy Nexus using XDA
I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?
ArcticWolf91 said:
I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?
Click to expand...
Click to collapse
Reposition it yes.
Sent from my Galaxy Nexus using Tapatalk 2
Pics?
ArcticWolf91 said:
I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?
Click to expand...
Click to collapse
Here's a link showing how to repair it. It's for VZW gnex but should be similar.
http://www.ifixit.com/Guide/Repairi...zon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
I would just get a spare battery and external charger and swap the batteries every morning. Im not too much of a soldering kind of guy so if you are, then best of luck opening it up and seeing what the problem is. You can also take it to a local repair shop or mail it into an online repair store and dont think the cost will be more than 40-50 dollars. But good luck and hope it doesnt get anymore damaged.
Sent from my Galaxy Nexus using xda app-developers app
if you look inside its no completely hollow theirs a little rectangle in the middle grab a pair of tweezers and pinch onto the rectangle and pull it back out
Hi guys, im having some issues with my charging port; i have to force the charger plug upside for charging my phone, does anyone have change that port or any HOW TO.
Thanks
Luis Olivo.
Going to have to either change chargers, or solder another micro USB port onto your phone.
or easily get an external battery charger with spare battery
I've been using those eBay knockoff for years already and they have never fail me
get some spare batteries, and you can swap them as they run out
and use the external charger to charge the battery
it charges way faster than having it in your phone
pwner5889 said:
Going to have to either change chargers, or solder another micro USB port onto your phone.
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Click to collapse
I can not find a guide to solder another usb port anywhere....
I figured it'd be straight forward- solder the 4 points on the bottom, pop it out and replace.
Am I doing all wrong, or is it possible I need a better soldering iron? I can't seem to make any progress....
If you are not 100% sure of your ability to solder electronics then don't mess with it. Get a pro to do it.
Sent from my SAMSUNG-SGH-T989 using xda premium
I am having the same problem. I use the standard galaxy s3 USB cable. Its the only cable that works for me
You could always get the 2 pack of extended battery's with an external battery "travel charger" from amazon. Its like 20 bucks and it works for other batterys
Sent from my SGH-T989 on Jelly Bean goodness!
I have been a tech manager for almost 5 years now and trust me if you don't have experience on soldering or the hardware I recomend that you stay away from it. I've been fixing phones for almost 5 years now and I try to avoid fixing the charging port due to soldering on the motherboard. Your best bet is to do what AllGamer said
dia_naji said:
I have been a tech manager for almost 5 years now and trust me if you don't have experience on soldering or the hardware I recomend that you stay away from it. I've been fixing phones for almost 5 years now and I try to avoid fixing the charging port due to soldering on the motherboard. Your best bet is to do what AllGamer said
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Click to collapse
had mine replaced under warranty at 5 months. Less than 48 hour turn around and had new phone already updated with new software. sent old phone back in packaging. Done. This was done under factory warranty. Did not have extended coverage. They charged me $20.
My daughter phone had an issue and same return process under warranty , but they refunded my $20 on my bill
--------------- GNote II (AT&T) USB Defect !---------- Yes This Is QUITE a Problem !!
USB defect / ATT GN II.
Seems to be quite a few shipped GNOTE II / AT&T have a HUGE problem with the USB ports..
Loose USB jacks ports ...Cable not fitting in properly...EXTREMELY loose, wobbly.
Cable falls out literally with ease...I have already shorted out my device from an instable jack/cable.!
Device is being replaced already via ATT , has to be ordered via wherehouse drop shipment for as all stores surrounding me (East Coast / Sold Out)
Store reported (3) device returns for loose USB cables. if you have this problem, under no circumstances do you allow AT&T to give you USB replacement cables,
return it for a new device. Reason being is any unstable power connects are probably killing your board in the background completely unknown to most.
What might not show now will definitely show later.
LOOSE USB power cord are for sure signs of future trouble to come. Luckily my ATT store was familiar with the situation prior from me coming in and gratefully assisted.
Samsung is aware of this problem, not sure how this is going to be addressed.
Please post here if you have experienced any problems with your USB cord/phone connection.
As of this very moment, Unfortunately I am phone-less.
It was fun while it lasted??? I guess LOL!
No problems here. I have 2 Att note 2s I preordered online and 1 tmobile note 2.
Sent from my SGH-I317M using xda premium
3 ATT Note 2's here. No problems. Can pick the phone up by the attached USB cable.
Sent from my SAMSUNG-SGH-I317 using xda premium
Everything seems fine here.
I have this problem, thanks for the info
Edit I have grey
Sent from my SAMSUNG-SGH-I317 using xda premium
Mine's okay, for the record mine is i317M (same thing) but no issues.
Is this issue on the gray one or white?
Sent from the TermiNOTEr!
Have 2 of the AT&T Note 2's, both in White. No issues
Same Problem - Returned and New PHOne Fine
mrbogusbaxter said:
USB defect / ATT GN II.
Seems to be quite a few shipped GNOTE II / AT&T have a HUGE problem with the USB ports..
Loose USB jacks ports ...Cable not fitting in properly...EXTREMELY loose, wobbly.
Cable falls out literally with ease...I have already shorted out my device from an instable jack/cable.!
Device is being replaced already via ATT , has to be ordered via wherehouse drop shipment for as all stores surrounding me (East Coast / Sold Out)
Store reported (3) device returns for loose USB cables. if you have this problem, under no circumstances do you allow AT&T to give you USB replacement cables,
return it for a new device. Reason being is any unstable power connects are probably killing your board in the background completely unknown to most.
What might not show now will definitely show later.
LOOSE USB power cord are for sure signs of future trouble to come. Luckily my ATT store was familiar with the situation prior from me coming in and gratefully assisted.
Samsung is aware of this problem, not sure how this is going to be addressed.
Please post here if you have experienced any problems with your USB cord/phone connection.
As of this very moment, Unfortunately I am phone-less.
It was fun while it lasted??? I guess LOL!
Click to expand...
Click to collapse
I had problems from the minute I left the store after first buying my Note 2 - I notied that even though connected in my car, it didn't say charging - I figured at first maybe I needed to change a setting or something.
I got home - and while trying to root the damn thing - It kept connecting then unconneting from my computer - I couldn't transfer files or anything.
I drove back to ATT immedialy and they gave me a new phone - I have not had a problem since.
One other strange thing- When I first started using that FIRST Note 2 I bought, I when ever I tried to use the keyboard - all I got was a dialer key pad with the letters below the numbers - I looked and I had a samsung keyboard installed - but it only turned on when I wrote emails - if I tried to write a text I got the old fashioned keyboard - I nearly went mad - how can you put a keyboard like that on a phone like this?
Anyway - I didn't even mention that when I returned the phone with the USB Problems and I have not seen that old fashioned keyboard on my new phone since.
I guess it is the price I pay for being an early adopter - I always like having the latest and greatest - It is in my addictive nature - In any event, my new NOTE 2 has been flawless - knock on wood - and I couldn't be happier.
i have a gray one and the usb port is fine here.
I have the same issue & Im going to get it replaced for a White one but will cost me $35 restocking fee since I'm exchaning my grey for a white.
I have a grey one and it seems to be fine. So I could test this if I plug it in and jiggle the power cord?
Sent from my SAMSUNG-SGH-I317
I have the i317M (Rogers Canada) version and I had an issue with my micro USB port. The issue I was having was that the phone was not charging properly. Some times it would charge and other times it would not charge. I took it back to the Best Buy Mobile store I got it from and they gave me a new one. I didn't experience any of the "loose" issues some of you have experienced though. Cable fitted tightly.
I basically tried everything to prove that it was not anything I was doing - swapped cables, chargers (used the one I have for my Nexus 7), device reset etc. and the symptoms would not go away. When I took it to back to the (1 week after I got it), as soon as the guy there plugged into a charger, it would not charge and that was it. No arguments from them, they had a white one in stock (I had a gray one originally) and he offered it to me if I didn't care about the color. I got it and so far no issues yet. It charges properly now with different cables (but only using the OEM charger so far) and the cable is not loose at all.
I think that this will always be a problem for microUSB ports the tip is too long and thin. thats one thing about the iphone that was much better. the connector should be wide and short so there is nothing to bend off when strain is put on the connection.
my note 2 is working fine, for now, but I had (and am having again now) the same problem with my note 1. around a month after I got the note it wouldnt charge well, then eventually, not at all. I had gotten the phone wet and didnt think i would be able to return on warranty so I bought another note at full price and swapped the microUSB ports and returned the new one. I have been extremely careful with it since then rarley using it to charge. I bought two extra batteries and a battery charger and only used the port for data transfer. well, I put the new port in around may and that one is beginning to stop working.
I just ordered a spare battery and battery charger I recommend doing the same. its actually much more convienient anyway to not have to have your phone plugged in all the time.
Sent from my SAMSUNG-SGH-I317 using xda premium
I have the grey and no problems thus far with the usb port..crossing my fingers !!
My USB port is just a tad loose compared to my other devices including my original AT&T Note but it's not falling out or randomly not charging... I can hold it upside down with the stock cable without the phone falling. I use some Monoprice USB cables that fit much tighter than the stock cable anyway...
Grey note II btw.
I noticed some chargers not fitting correctly... and when I lay it down its fine... if I pick it up I hear the charging and not charging tones change. Could be the charger tho as it's not the Samsung cord. I have a blackberry cord that fits perfect and stays however.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
---------- Post added at 06:14 PM ---------- Previous post was at 05:35 PM ----------
lordpelvis said:
I noticed some chargers not fitting correctly... and when I lay it down its fine... if I pick it up I hear the charging and not charging tones change. Could be the charger tho as it's not the Samsung cord. I have a blackberry cord that fits perfect and stays however.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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Click to collapse
Confirmed I can hold it from the cord and it won't come out. White one here.
I have a hard time connecting to my pc, I keep getting a hardware id error. If I keep plugging and unplugging it eventually connects. It will charge though.
Mine is fine, black version
Sent from my SAMSUNG-SGH-I317 using xda premium
Just got white note and tried this first. No loose cable here. Was able to pick up phone with cable.
Sent from the TermiNOTEr 2!