Develop Bugs

Burned/Melted USB Cable.

So I saw the disclaimer for the HTC Hero, however this is a completely different device / manufacturer (Besides, it's Google ).
I was charging my phone over night, like I usually do. However, when I woke up, I noticed that the phone wasn't charging and sitting at around 70%. So in the dark, I was plugging and unplugging the cable (You know, the fun things you do when you first wake up). After about 3 tries and seeing the device not even registering to being charging (Using the 'high pitch squealer' black charger cube that came with it), I turned the lights on. Noticed burn marks around the connector that goes into my Phone. Pulled the Cube out and that was the end of that.
Later in the day (when I came home from class), I contacted my Carrier (Rogers) and told them. They apologized for the inconvenience (a melted cable on a potentially flammable surface is an inconvenience >.>). They basically told me to go back to Cellcom and replace the unit. After this, I contacted Samsung, who actually, to my surprise, simply didn't care. The now damaged unit now shows up as USB 1.0, but this depends on the angle of the other USB cable.
The "tl;dr" is:
- Burn marks around USB connection to my Phone.
- Cable no longer functions. See the cable as to why, the one (and potential 2nd) ground pin has melted bits surrounding it them.
- Damaged Unit
- Samsung told me basically it's not their problem.
Pictures of the Cable. I can't really get inside my unit without voiding the warranty so there are no pictures of that.
hxxp://i.imgur.com/9kcEe.jpg
hxxp://i.imgur.com/8jubQ.jpg
Apologies about the picture quality, I took them with my Galaxy Nexus.
Anyone else have a similar experience/issue with this?
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Wow that sucks, I would expect the odds of that happening are pretty slim. I am surprised that samsung didnt care. I'd like to hear their reasoning behind it not being their problem. I am even MORE surprised that Rogers did care since they can very easily say that since they didnt make the phone that it isnt their problem to deal with and to contact samsung.

Wow , that sucks dude. I haven't seen that happen to a galaxy nexus yet. (It happened to me with my nook tablet, but that's a different story lol). The actual micro USB slot in the phone isn't burnt is it? If it is , you may want to just invest in an extra battery and external wall charger if you can't charge with another micro USB .( thats what I do, I haven't actually charged my nexus via USB since I got it). But if I were you , I would absolutely raise some hell with the carrier you bought it from until they give you a new one. I cant see how this could be your fault .
Sent from my Galaxy Nexus using XDA App

I have charged mine on the one provided, a different samsung charger, car charger from my Droid X dock, BB cable, and blackberry charger. Never had a problem. Sorry to hear that.

Holy crap. I had the charging problem that is a "known bug" until I realized that the cable that came with my phone was defective. I have half a dozen other Samsung cables around so it was no big deal to swap the useless cable and throw it away. But the thought of a defective cable causing a fire hazard situation is worrying.
Sent from my Galaxy Nexus using XDA App

yes
In answer to your question: I found this thread by searching for an explanation after my port and cable just now burned up while I was using the phone. Started to smell something funny, and then heard a crackling noise from the phone while seeking the source of the odor. I can only imagine what might have happened if I had been asleep in the other room rather than holding it in my hand when it happened! Not cool, Samsung.
The specifics: I was using the cable that came with the phone and the stock battery, but plugged into a multi-port USB charger. The information here helps my confidence that the problem wasn't my charger, thank God. I say that I can only imagine what might have happened because the loud crackling and intensifying burning smell gave me the distinct impression that it would have burst into flames if allowed to progress much further in the process. Also, the first symptom was failing to show it was connected to the charger, and one of the things I tried was unplugging it and plugging it back in (to a different port of my charger.) The charger doesn't seem to be malfunctioning or damaged, but the cable and port are similarly scorched. The phone made the same crackling noise immediately when connected to a different USB cable and stock charger (for a split second.) And other than that my phone is still working, now on the extended battery that was charged on an external charger; it's what I'm typing this with.

p1ague said:
In answer to your question: I found this thread by searching for an explanation after my port and cable just now burned up while I was using the phone. Started to smell something funny, and then heard a crackling noise from the phone while seeking the source of the odor. I can only imagine what might have happened if I had been asleep in the other room rather than holding it in my hand when it happened! Not cool, Samsung.
The specifics: I was using the cable that came with the phone and the stock battery, but plugged into a multi-port USB charger. The information here helps my confidence that the problem wasn't my charger, thank God. I say that I can only imagine what might have happened because the loud crackling and intensifying burning smell gave me the distinct impression that it would have burst into flames if allowed to progress much further in the process. Also, the first symptom was failing to show it was connected to the charger, and one of the things I tried was unplugging it and plugging it back in (to a different port of my charger.) The charger doesn't seem to be malfunctioning or damaged, but the cable and port are similarly scorched. The phone made the same crackling noise immediately when connected to a different USB cable and stock charger (for a split second.) And other than that my phone is still working, now on the extended battery that was charged on an external charger; it's what I'm typing this with.
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Click to collapse
Holy ****! That must of been a scary sight, and especially waking up to a smell of that. I am glad now that I have the landscape dock that I use for my charging purposes. I think now I will be extra cautious to plug in a usb cable into my phone and if I need to transfer any files I will either be using bluetooth (for the small files) or using ftp file transferring over wifi.
If I were in your shoes I would be calling Samsung to tell them about it and to see if they can take a look at it to see what was causing it and perhaps replace it.

I'm not entirely surprised by their lack of concern. My efs on my Nexus S corrupted on the stock 2.3.4 OTA. They not only would not fix my device but claimed it had corrosion on the circuit Printed Board Assembly and that was the issue and voided my warranty.
I've had the PBA inspected by a buddy of mine who all he does for a living is repair electronics, and the PBA has zero corrosion on it. My IMEI still comes and goes as it pleases on my Nexus S still to this day. Sometimes it returns after a few reboots with no SIM in sometimes its over a month and everything in between.
The point being is that when you own a phone they don't really care but when my TV broke they cared and fixed it immediately and sent someone to my house.
Good luck man I'd call and raise hell if you can't get a reasonable person to help you. The Galaxy Nexus hotline from the Play Store also deals with Galaxy Nexus devices not purchased from them I believe, at least there's an option for people who didn't buy them from Google in the menu when you call. (855)-83-NEXUS
Sent from my Galaxy Nexus using xda premium

Why did you apologize about the picture quality? They look fine.

Same thing here. Phone just stopped charging. I pulled the USB cable because I smelled burning/fire/smoke.
I looked at the USB plug and it was charred on the inside, as was the phone. Just... wow.

burned micro usb cable
so literally a few minutes ago i plugged in my charger into the wall and smoke came out of the microusb side and then from smoking went to burning, i just wanted to know if anyone else has had this problem and to warn you guys so that you dont plug it in and it burns your phone

Look for my other thread about the Galaxy Nexus.
Sent from my Galaxy Nexus using Tapatalk 2

This happened to me yesterday. Samsung does not care. Google does not care. Samsung wants me to send in the phone, no replacement, said the repair would start at $70. Seems unlikely I will be buying another Samsung device. Tempted to avoid all future Nexus devices too.

[Q] micro USB port not always charging (loose)

Does any one have a same problem with their USB port being "too big" and cable being loose and not charging? This even happens to me with original cable ....
Sent from my Galaxy Nexus using xda premium

ive seen this happen by someone forcing the cable in the wrong orientation ... you might need to replace and or repair the port

I think its an issue with all Samsung phones. My gf galaxy s had a same problem ...
Sent from my Galaxy Nexus using xda premium

I am having the same problem with my Gnex.

Got no problem at all. Fits very good, charging correctly and I can even hold my Gnex in the air just by holding it at the cable (without fear, that it will drop ).

I'm having the same problem. I took it to the Sprint store and took it for 2 hours. When I came back they said the battery is fine and they cleaned out the charging port. He also said they won't replace it because it's rooted. I played dumb was like "Root? What does that mean" When the guy asked if someone did something to my phone I said my boyfriend did something but I didn't know what. I asked it it can be unrooted and he said maybe. Whatever. I'm unrooting it tonight and taking it back to get a new replacement since I'm still having issues with the port. When I get a new one I'm going to sit in Starbucks next door to root it. My boyfriend couldn't root himself out of a paper bag.

kenderella89 said:
When I get a new one I'm going to sit in Starbucks next door to root it. My boyfriend couldn't root himself out of a paper bag.
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Hahah, what a girl! ^^
BTW, I have no problems at all with my GNEX, but I think the microUSB port is too easy to break. After two years my old phone can not be charged anymore, because the microUSB port does not keep as the connector inside. I have to find a good position every time!

Make this
http://forum.xda-developers.com/showthread.php?t=1497881

Mine is okay for now, but I do worry about it because it feels kinda fragile. That's why I'm getting the official dock. It's expensive, but the fact that it uses pogo pins means I can save using the USB port for more important things.

Bad charger port

I think I mite got a bad charging port. Is there a way to fix it or is it time to upgrade?

Is it just when your charging your phone or is it every time you plug your USB cable in? Have you tired different cables? i thought that same thing too and it turned out to be a bad cable.

Coming from the htc family, do the s2 charge ports seem to hold up better\longer?

woody296 said:
Coming from the htc family, do the s2 charge ports seem to hold up better\longer?
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Click to collapse
My wife and I have had our E4GT for eight months now without any issues. I've had several other Samsung phones in my many years and never had any build issues.
Lol I even ran over my wife's phone once! Other than a few scratches there were still no issues.

mrwright83 said:
I think I mite got a bad charging port. Is there a way to fix it or is it time to upgrade?
Click to expand...
Click to collapse
I'd try a new cord first. If that doesn't work go ahead and upgrade but send me your E4GT.

I've tried everything. I guess i can try to buy a new charger to make sure, before i jump ship
Sent from my SPH-D710 using tapatalk 2

Hathorne oftsmte
Have you tried the USB cable to the PC and see if that works. If you have bought a off market charger or so, then there can be issues. Try a blackberry USB cable if you have it and see if that works. Those cables are pretty good.
mrwright83 said:
I've tried everything. I guess i can try to buy a new charger to make sure, before i jump ship
Sent from my SPH-D710 using tapatalk 2
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Click to collapse

Worst case scenario: Port is shot and gets no charge whatsoever = call for insurance replacement.
The port is integrated to the mainboard inside so there is no "fixing" just the port, even local cellphone repair shops won't touch it. If your phone is insured they should replace it. When I WAS with T-Mobile they replaced mine free no questions asked b/c it had been in a flood. Phone was still 99% functional other than the fact it could not charge b/c the port was shocked out. Hope this info helps

mrwright83 said:
I think I mite got a bad charging port. Is there a way to fix it or is it time to upgrade?
Click to expand...
Click to collapse
Have you gone to a Sprint service center???
Had the same thing happen to me a couple of months ago. Took it to Sprint and had a tech look at it. Got it replaced the next day.
Sent From My Galaxy10.1 Class Starship....

modifidious said:
Worst case scenario: Port is shot and gets no charge whatsoever = call for insurance replacement.
The port is integrated to the mainboard inside so there is no "fixing" just the port, even local cellphone repair shops won't touch it. If your phone is insured they should replace it. [/!QUOTE]
No fixing it? If the port was just over stressed you can pretty easily solder any broken pins back on... if the port is completely shot its not that that hard to lift the broken one and replace it with a scavanged micro USB port... I just replaced a busted HDMI port on an Xbox, same principal....
Sent from my SPH-D710 using xda app-developers app
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Click to collapse

Normal for the micro USB charging cable to "wiggle" in the port?

Not having a single problem with it charging, just surprised you can easily move the cable when plugged in from left to right or up or down, tried 4 different cables, all the same, is this just normal for micro USB to prevent it from being broken by a yank? Thanks in advance.

mrt19872 said:
Not having a single problem with it charging, just surprised you can easily move the cable when plugged in from left to right or up or down, tried 4 different cables, all the same, is this just normal for micro USB to prevent it from being broken by a yank? Thanks in advance.
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Click to collapse
Same thing for me as well. Doesn't really bother me.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

I noticed it immediately but I'm trying to ignore it.

Alright so apparently it is normal? Just bothers me as on my Note 2 I eventually had to end up wrapping the charging cord around the phone to hold the charging cord in the port otherwise it wouldn't charge at all (port got SUPER loose), and didn't want that to happen again.
I guess maybe there is "play" in it so that if someone does yank the cord it doesn't just snap off inside, but I have no idea, glad to know I'm not alone though and apparently it is the norm for the Note 4.

Doh, just noticed we can always use the warranty @ AT&T stores to exchange\swap out for up to an entire year, I was paranoid as I thought I only had 14 days and after that it was in Samsungs hands (people that have to deal with Samsung's support seem to end up very unhappy) so I'm far less stressed about it now. I still am considering a Squaretrade warranty, anyone here used them? I keep hearing good things but wasn't sure if they are worth it, but most people seem to get a new phone even if water damaged\broken with 2 days. Anyone here have experience with Squaretrade?

OnePlus 7T Charger Cable

Hi, so Ive had my 7T for about 4 months and now it will not connect to my pc or Warp charge with the supplied cable that came with the phone. Mind you, Ive been babying this phone, but I was wondering if anyone else have had this problem and how did you go by getting a replacement.
Thanks in advance

tech_p said:
Hi, so Ive had my 7T for about 4 months and now it will not connect to my pc or Warp charge with the supplied cable that came with the phone. Mind you, Ive been babying this phone, but I was wondering if anyone else have had this problem and how did you go by getting a replacement.
Thanks in advance
Click to expand...
Click to collapse
That's unfortunate. Isn't there any way to get it replaced by OnePlus itself? Since it is only a few months? Sorry I'm not sure about the customer service of them but what about try contacting them once?
Sent from my OnePlus7T using XDA Labs

It happens to me all the time with every single device I've ever owned but interestingly enough hasn't happened with this device. Now it will since I said that and believe I'm gonna come back in here and blame you! Lol.
But all seriousness I don't know the cause. I have found that using a trimmed down qtip of some sort with a dab or rubbing alcohol to clean out the charge port on the phone and in the USB cable that plugs into the device. A lot of times you get pocket lint inside the ports without even knowing it.
If that doesn't work it is more then likely to do with one of the small pins on the USB C side that plugs into the device it maybe misaligned or even snapped off. And it will be a tiny piece!
Anyway hope I helped if not then time to buy a new one. Been there I know the feeling.
Take care brother

niyonsv said:
That's unfortunate. Isn't there any way to get it replaced by OnePlus itself? Since it is only a few months? Sorry I'm not sure about the customer service of them but what about try contacting them once?
Sent from my OnePlus7T using XDA Labs
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Yea I contacted Tmo, they said contact OnePlus. I contacted Oneplus they said call Tmo. So its the run around game now. Its some bull and the offical cord from OnePlus is $20 so I just may have to buy another one. Im going to put some heat shrink on both ends where the cord meets the connectors. Hopefully that keeps it from shorting out there again.

SICKMADE said:
It happens to me all the time with every single device I've ever owned but interestingly enough hasn't happened with this device. Now it will since I said that and believe I'm gonna come back in here and blame you! Lol.
But all seriousness I don't know the cause. I have found that using a trimmed down qtip of some sort with a dab or rubbing alcohol to clean out the charge port on the phone and in the USB cable that plugs into the device. A lot of times you get pocket lint inside the ports without even knowing it.
If that doesn't work it is more then likely to do with one of the small pins on the USB C side that plugs into the device it maybe misaligned or even snapped off. And it will be a tiny piece!
Anyway hope I helped if not then time to buy a new one. Been there I know the feeling.
Take care brother
Click to expand...
Click to collapse
Yea I figured it out, the part where the cord connects to the usb-c plug, its a short right there, if i twist the cord the Warp charge comes on. So Im going to buy another cord and just apply a couple layers of heat shrink to stiffen that part up more.
Thanks for the advice