Bad charger port - Samsung Epic 4G Touch

I think I mite got a bad charging port. Is there a way to fix it or is it time to upgrade?

Is it just when your charging your phone or is it every time you plug your USB cable in? Have you tired different cables? i thought that same thing too and it turned out to be a bad cable.

Coming from the htc family, do the s2 charge ports seem to hold up better\longer?

woody296 said:
Coming from the htc family, do the s2 charge ports seem to hold up better\longer?
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My wife and I have had our E4GT for eight months now without any issues. I've had several other Samsung phones in my many years and never had any build issues.
Lol I even ran over my wife's phone once! Other than a few scratches there were still no issues.

mrwright83 said:
I think I mite got a bad charging port. Is there a way to fix it or is it time to upgrade?
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I'd try a new cord first. If that doesn't work go ahead and upgrade but send me your E4GT.

I've tried everything. I guess i can try to buy a new charger to make sure, before i jump ship
Sent from my SPH-D710 using tapatalk 2

Hathorne oftsmte
Have you tried the USB cable to the PC and see if that works. If you have bought a off market charger or so, then there can be issues. Try a blackberry USB cable if you have it and see if that works. Those cables are pretty good.
mrwright83 said:
I've tried everything. I guess i can try to buy a new charger to make sure, before i jump ship
Sent from my SPH-D710 using tapatalk 2
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Worst case scenario: Port is shot and gets no charge whatsoever = call for insurance replacement.
The port is integrated to the mainboard inside so there is no "fixing" just the port, even local cellphone repair shops won't touch it. If your phone is insured they should replace it. When I WAS with T-Mobile they replaced mine free no questions asked b/c it had been in a flood. Phone was still 99% functional other than the fact it could not charge b/c the port was shocked out. Hope this info helps

mrwright83 said:
I think I mite got a bad charging port. Is there a way to fix it or is it time to upgrade?
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Have you gone to a Sprint service center???
Had the same thing happen to me a couple of months ago. Took it to Sprint and had a tech look at it. Got it replaced the next day.
Sent From My Galaxy10.1 Class Starship....

modifidious said:
Worst case scenario: Port is shot and gets no charge whatsoever = call for insurance replacement.
The port is integrated to the mainboard inside so there is no "fixing" just the port, even local cellphone repair shops won't touch it. If your phone is insured they should replace it. [/!QUOTE]
No fixing it? If the port was just over stressed you can pretty easily solder any broken pins back on... if the port is completely shot its not that that hard to lift the broken one and replace it with a scavanged micro USB port... I just replaced a busted HDMI port on an Xbox, same principal....
Sent from my SPH-D710 using xda app-developers app
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Related

[Q] micro USB port not always charging (loose)

Does any one have a same problem with their USB port being "too big" and cable being loose and not charging? This even happens to me with original cable ....
Sent from my Galaxy Nexus using xda premium
ive seen this happen by someone forcing the cable in the wrong orientation ... you might need to replace and or repair the port
I think its an issue with all Samsung phones. My gf galaxy s had a same problem ...
Sent from my Galaxy Nexus using xda premium
I am having the same problem with my Gnex.
Got no problem at all. Fits very good, charging correctly and I can even hold my Gnex in the air just by holding it at the cable (without fear, that it will drop ).
I'm having the same problem. I took it to the Sprint store and took it for 2 hours. When I came back they said the battery is fine and they cleaned out the charging port. He also said they won't replace it because it's rooted. I played dumb was like "Root? What does that mean" When the guy asked if someone did something to my phone I said my boyfriend did something but I didn't know what. I asked it it can be unrooted and he said maybe. Whatever. I'm unrooting it tonight and taking it back to get a new replacement since I'm still having issues with the port. When I get a new one I'm going to sit in Starbucks next door to root it. My boyfriend couldn't root himself out of a paper bag.
kenderella89 said:
When I get a new one I'm going to sit in Starbucks next door to root it. My boyfriend couldn't root himself out of a paper bag.
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Hahah, what a girl! ^^
BTW, I have no problems at all with my GNEX, but I think the microUSB port is too easy to break. After two years my old phone can not be charged anymore, because the microUSB port does not keep as the connector inside. I have to find a good position every time!
Make this
http://forum.xda-developers.com/showthread.php?t=1497881
Mine is okay for now, but I do worry about it because it feels kinda fragile. That's why I'm getting the official dock. It's expensive, but the fact that it uses pogo pins means I can save using the USB port for more important things.

[Q] Broken Usb Port

Is there any way to replace the USB port for cheap in the T989? My phone charges but I can't connect to my pc unless I bend the port up. The fix is temporary however. I really appreciate any help, thanks!
try to put the usb in rice i did my was broke it connection like amillion time but never holds the connection and the rice worked
Use a tooth brush and scrub it. You might have dirt in the port which is preventing you from having a clean connection
Sent from Samsung Galaxy SIV
Sorry but I don't get it. Do you mean to put the hone in rice? How would that help?
Have you tried a different cable? I had one that wouldn't do anything without being held up.
Sent from my SGH-T989 using xda app-developers app
Did you check if the phone is still under warranty?
I did a warranty exchange for loose usb port connection and I bought my phone off of Craigslist.
I called T-Mobile, they looked it up and they charged me $20 warranty exchange fee and sent me another phone.
don728871 said:
try to put the usb in rice i did my was broke it connection like amillion time but never holds the connection and the rice worked
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Click to collapse
Dude, that's in case it falls in water, its not the magic cure all
Sent from AOKP Goodness :-D
andale927 said:
Is there any way to replace the USB port for cheap in the T989? My phone charges but I can't connect to my pc unless I bend the port up. The fix is temporary however. I really appreciate any help, thanks!
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Try a different rom or kernel. There is a bug in some. I had the same problem with one of the ics roms. Try a GB rom , see if it works again
Sent from my SAMSUNG-SGH-T989 using xda premium
BUMP
Bringing this back because I'm having same problem. Dropped it in the sink but quickly took it out. Everything works perfect. Phone charges fine. The problem is it does not want to connect as Mass Storage anymore. I've tried three different roms and all the same thing. I just bought a charger usb port from eBay for about $5. I'm guessing that the problem. My question is, is it soldered? Can't really tell. Advice would be appreciated.
eulin87 said:
BUMP
Bringing this back because I'm having same problem. Dropped it in the sink but quickly took it out. Everything works perfect. Phone charges fine. The problem is it does not want to connect as Mass Storage anymore. I've tried three different roms and all the same thing. I just bought a charger usb port from eBay for about $5. I'm guessing that the problem. My question is, is it soldered? Can't really tell. Advice would be appreciated.
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I know this is from a long time ago, but did you solve this? I'm having the exact same problem.
My phone got wet in a downpour. I thought I had it dried out because it initially wouldn't charge, but after leaving it in a bag with silica packets overnight the charging ability was restored. A couple days later I realized that any other usb functions didn't work. I cleaned out the port with WD40 as was recommended elsewhere to help eliminate moisture and remove some corrosion - mass storage still won't work and can't use Odin. I have tried multiple cables, multiple USB ports, different computers, reinstalled drivers. I'm sure none of these options worked because it is a problem with the micro-USB port on the phone.
Thanks!

USB Port Pushed In, What Can I Do?

I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?
ArcticWolf91 said:
I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?
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Reposition it yes.
Sent from my Galaxy Nexus using Tapatalk 2
Pics?
ArcticWolf91 said:
I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?
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Here's a link showing how to repair it. It's for VZW gnex but should be similar.
http://www.ifixit.com/Guide/Repairi...zon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
I would just get a spare battery and external charger and swap the batteries every morning. Im not too much of a soldering kind of guy so if you are, then best of luck opening it up and seeing what the problem is. You can also take it to a local repair shop or mail it into an online repair store and dont think the cost will be more than 40-50 dollars. But good luck and hope it doesnt get anymore damaged.
Sent from my Galaxy Nexus using xda app-developers app
if you look inside its no completely hollow theirs a little rectangle in the middle grab a pair of tweezers and pinch onto the rectangle and pull it back out

Samsung voided my warranty.

has anyone experienced this before? my phone would not charge, so i figured it was something faulty with the USB port. tried using different cables and chargers, and only my nook charger worked.. so i decided to send the phone into samsung for repair. after almost 3 weeks later i get the phone back.
no water damage, but i did buy the phone second hand.
on the invoice it said:
description: your phone is beyond repair.
fail description: gross electromech damage-abused
i contacted samsung and they said "I would like to inform you that the charger pad that gets connected to the USB cable of the charger has been lifted."
they told me it would cost more than the phone is worth to repair the i/f connector?
what sucks is that now the phone is unusable. if i had not sent it in to samsung, and continued using my nook cable.. my phone wouldn't be caput.
mistabeo said:
has anyone experienced this before? my phone would not charge, so i figured it was something faulty with the USB port. tried using different cables and chargers, and only my nook charger worked.. so i decided to send the phone into samsung for repair. after almost 3 weeks later i get the phone back.
no water damage, but i did buy the phone second hand.
on the invoice it said:
description: your phone is beyond repair.
fail description: gross electromech damage-abused
i contacted samsung and they said "I would like to inform you that the charger pad that gets connected to the USB cable of the charger has been lifted."
they told me it would cost more than the phone is worth to repair the i/f connector?
what sucks is that now the phone is unusable. if i had not sent it in to samsung, and continued using my nook cable.. my phone wouldn't be caput.
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Click to collapse
While I've never had this problem, why didn't you just buy another nook charger instead if that's what worked? I hate the Samsung charger, the one from my old Pantech Crossover is much more robust and sturdy then the Samsung POS.
What I'm curious about is why they removed anything if they sent you the phone back, that doesn't make sense.
x0ne215 said:
While I've never had this problem, why didn't you just buy another nook charger instead if that's what worked? I hate the Samsung charger, the one from my old Pantech Crossover is much more robust and sturdy then the Samsung POS.
What I'm curious about is why they removed anything if they sent you the phone back, that doesn't make sense.
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because i figured this much: i had 3 months left on the warranty, and if the phone should continue to devolve into the point where it's no longer charging under any circumstance.. i might be out of the warranty period by then.
they said they opened the phone and found that some board (maybe the i/f, whatever that means) was lifted.. which may be the case, since i bought the phone secondhand. the guy i bought it from didn't seem like the type to open the phone, but who knows.
just spoke with them on phone: they said the i/f board was removed. does anyone know if this is user replaceable?
mistabeo said:
has anyone experienced this before? my phone would not charge, so i figured it was something faulty with the USB port. tried using different cables and chargers, and only my nook charger worked.. so i decided to send the phone into samsung for repair. after almost 3 weeks later i get the phone back.
no water damage, but i did buy the phone second hand.
on the invoice it said:
description: your phone is beyond repair.
fail description: gross electromech damage-abused
i contacted samsung and they said "I would like to inform you that the charger pad that gets connected to the USB cable of the charger has been lifted."
they told me it would cost more than the phone is worth to repair the i/f connector?
what sucks is that now the phone is unusable. if i had not sent it in to samsung, and continued using my nook cable.. my phone wouldn't be caput.
Click to expand...
Click to collapse
U could contact mobiletechvideos.com and see if they can repair it for ya. They r well known here and have a great reputation. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
4-2ndtwin said:
U could contact mobiletechvideos.com and see if they can repair it for ya. They r well known here and have a great reputation. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
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so i took it to a local store for repair, which will cost me $55. well worth it.
as it turns out, the guy who is repairing my phone asked me if i opened the phone before - because it seems like the USB port was removed.
so samsung's not at fault here, and they did the right thing in voiding my warranty. the true **** here is the guy who sold me the phone, telling me he had no problems and knowing that the phone was about to go caput.
i guess this should be used as a reminder that if you buy the phone 2nd hand, especially through craigslist, you should be aware of things like this.
mistabeo said:
so i took it to a local store for repair, which will cost me $55. well worth it.
as it turns out, the guy who is repairing my phone asked me if i opened the phone before - because it seems like the USB port was removed.
so samsung's not at fault here, and they did the right thing in voiding my warranty. the true **** here is the guy who sold me the phone, telling me he had no problems and knowing that the phone was about to go caput.
i guess this should be used as a reminder that if you buy the phone 2nd hand, especially through craigslist, you should be aware of things like this.
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Happy you got it back together! Congrats!
Wireratt said:
Happy you got it back together! Congrats!
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well this kinda sucks.. was semi-working before i sent it in to samsung. got it back and wouldn't charge at all. then i got it fixed for $55 and now it's starting to act up again.
I'd send it out to Josh at mobiletechvideo he is really good and I bet he could fix it right the first time.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
bkeaver said:
I'd send it out to Josh at mobiletechvideo he is really good and I bet he could fix it right the first time.
Sent from my SGH-i317 Note 2 on Tapatalk 2 - running on Beanstalk powered goodness!!
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i don't think the guy who fixed my phone did anything wrong, the phone is probably fubar like that.
i bought myself a qi charger ($25 for pad + charger). i guess it'll have to hold for the next 18 months.
more than likely, the phone was bought originally as a refurbished phone. while they do have a warranty, the refurb company usually opens the phone up and attached their sticker or whatever so that when it is brought in for warranty repairs or anything, they can see that it is a refurb phone and deny it.

Faulty USB components????

My original device had an issue with charging 2 months ago. Connector would only work in one direction. That ended up with USB charging not working at all and SMOKING hot connector. Headphones didn't work and no connection to PC.
Got replacement obviously. Thought all was well till I tried the headphones adapter. Didn't work. Got new adapter which didn't work either. (Works fine in my Chromebook).
So now ready for factory reset (AGAIN) to verify faulty device/port.
Are these ports/connectors an issue for us? Don't see too many complaints here.
Looks like issue connecting to PC also...
Sent from my marlin using XDA Labs
akenis said:
Looks like issue connecting to PC also...
Sent from my marlin using XDA Labs
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Haven't heard of this. You most probably have a connector/ usb board failure and contacting google will result in a replacement. Sounds like only the power leads have survived, with the data ones dying somehow.
akenis said:
My original device had an issue with charging 2 months ago. Connector would only work in one direction. That ended up with USB charging not working at all and SMOKING hot connector. Headphones didn't work and no connection to PC.
Got replacement obviously. Thought all was well till I tried the headphones adapter. Didn't work. Got new adapter which didn't work either. (Works fine in my Chromebook).
So now ready for factory reset (AGAIN) to verify faulty device/port.
Are these ports/connectors an issue for us? Don't see too many complaints here.
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Do you mean, only one side of the USB-C cable can charge your device? Like if you turn it upside down it doesn't charge, but when you flip it back up it does? Only asking as I have that issue and Google doesn't seem too bothered as I've been waiting for their engineers for over 3 weeks now to reply.
This seems to definitely be a problem. I've actually seen a lot of people talk about similar issues. I just got a replacement about a month ago due to my phone not charging with a USB C to C. It wouldn't connect to a computer right either. If you have a second phone with the same issue, unfortunately, I would suggest having Google replace it as well. Request a brand new phone this time letting them know you have the same issue on a replacement. Not sure if a brand new one will be better, but worth a shot. My replacement so far has been great.
Good luck
Anony58 said:
Do you mean, only one side of the USB-C cable can charge your device? Like if you turn it upside down it doesn't charge, but when you flip it back up it does? Only asking as I have that issue and Google doesn't seem too bothered as I've been waiting for their engineers for over 3 weeks now to reply.
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Click to collapse
Yes on my first device, the initial symptom was no charging. Then flip the C connector upside down and it would charge. That situation seemed intermittent. Eventually no charging at all and everything got smoking hot with crispy burn smell at Port.
Sent from my marlin using XDA Labs
gettinwicked said:
This seems to definitely be a problem. I've actually seen a lot of people talk about similar issues. I just got a replacement about a month ago due to my phone not charging with a USB C to C. It wouldn't connect to a computer right either. If you have a second phone with the same issue, unfortunately, I would suggest having Google replace it as well. Request a brand new phone this time letting them know you have the same issue on a replacement. Not sure if a brand new one will be better, but worth a shot. My replacement so far has been great.
Good luck
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Yes replacement is on the way. I didn't think to ask for new device. I assume it will be a refurb.
Sent from my marlin using XDA Labs
I am having the same issue the other night would not charge at all woke up in the morning at 5% went to bed it was at 45% not sure what's going on the night after that plugged it in was flashing charging then not charging so I flipped over to the opposite side plugged it in and it started charging I have not had an issue since then...
Sent from my [device_name] using XDA-Developers Legacy app
akenis said:
Yes on my first device, the initial symptom was no charging. Then flip the C connector upside down and it would charge. That situation seemed intermittent. Eventually no charging at all and everything got smoking hot with crispy burn smell at Port.
Sent from my marlin using XDA Labs
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Thank you for confirming. That's exactly what I am afraid of - I don't want to risk my device to get really hot, start smoking and perhaps even blow up. I'll go ahead and try my best on discussing my options with Google and to get a replacement.

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