Note 2 screen - T-Mobile Samsung Galaxy Note II

Hello guys I just bought N2 week ago and yesterday and today my screen started flickering green. Is this a problem or defect? I posted a video on YouTube.
https://www.youtube.com/watch?v=DDAnL-4h5Ng&feature=youtube_gdata_player
Sent from my SGH-T889V using xda app-developers app

Get that replaced at once! I had that on my S2 and was given an instant exchange.
sofia-captivate said:
Hello guys I just bought s3 week ago and yesterday and today my screen started flickering green. Is this a problem or defect? I posted a video on YouTube.
https://www.youtube.com/watch?v=DDAnL-4h5Ng&feature=youtube_gdata_player
Sent from my SGH-T889V using xda app-developers app
Click to expand...
Click to collapse

Re: Note 2 lcd problem?
arjun90 said:
Get that replaced at once! I had that on my S2 and was given an instant exchange.
Click to expand...
Click to collapse
It's note 2 not s3 sorry my mistake. Should should I exchange it or maybe it was a glitch.
Sent from my SGH-T889V using xda app-developers app

Exchange it, as I said, I had the same exact thing going with my S2 a couple of years back. Re-flashing the Firmware will not correct this. I know how you must feel right now; the right thing to do is exchange it, because that is certainly not normal.
sofia-captivate said:
It's note 2 not s3 sorry my mistake. Should should I exchange it or maybe it was a glitch.
Sent from my SGH-T889V using xda app-developers app
Click to expand...
Click to collapse

arjun90 said:
Exchange it, as I said, I had the same exact thing going with my S2 a couple of years back. Re-flashing the Firmware will not correct this. I know how you must feel right now; the right thing to do is exchange it, because that is certainly not normal.
Click to expand...
Click to collapse
So they are gonna exchange it. They don't carry the phone in stock usually. So they order comes In next day. They can't get white cause it's 10 days wait so they getting me titanium Grey. The guy was trying to scam me and wasn't gonna exchange it. He didn't know I knew the policies.
Sent from my SGH-T889V using xda app-developers app

Good, I'm sure you will like the Titanium Grey. I find it more professional looking than the white. The Grey looks sleeker, and less plasticky. Be sure to check the phone thoroughly before leaving the store. To make life easier, when you are in the store, type *#0*# in the dialer and make sure your phone is glitch-free before giving it the OK. The LCD Test is generally used as a Check-list. Don't forget to also check the buttons (Volume, Power, and Home Button) to make sure they are registering properly. Hope you enjoy your new phone.
sofia-captivate said:
So they are gonna exchange it. They don't carry the phone in stock usually. So they order comes In next day. They can't get white cause it's 10 days wait so they getting me titanium Grey. The guy was trying to scam me and wasn't gonna exchange it. He didn't know I knew the policies.
Sent from my SGH-T889V using xda app-developers app
Click to expand...
Click to collapse

arjun90 said:
Good, I'm sure you will like the Titanium Grey. I find it more professional looking than the white. The Grey looks sleeker, and less plasticky. Be sure to check the phone thoroughly before leaving the store. To make life easier, when you are in the store, type *#0*# in the dialer and make sure your phone is glitch-free before giving it the OK. The LCD Test is generally used as a Check-list. Don't forget to also check the buttons (Volume, Power, and Home Button) to make sure they are registering properly. Hope you enjoy your new phone.
Click to expand...
Click to collapse
Wow thanks a lot for you great help. Really appreciate it. When I dial *#0*# what am I looking for?
Sent from my SGH-T889V using xda app-developers app

sofia-captivate said:
Wow thanks a lot for you great help. Really appreciate it. When I dial *#0*# what am I looking for?
Sent from my SGH-T889V using xda app-developers app
Click to expand...
Click to collapse
It brings up the factory test menu lets u test certain stuff
Sent from my SGH-T889 using Tapatalk 2

Lcd test (*#0*#)
First, you will test Red, Green, and Blue, this will help distinguish any pixel anomaly (dead pixel); if there are pixels that are not consistent with that particular color, you know that is stuck/dead pixel. To go through the RGB, press red for example, look for any pixel inconsistencies, then, press the back button, and do the same for the Green, Blue, and Receiver (White).
When you arrive to white, look for dead pixels there, and also check to see if there is any tint (pink or yellow); if there is 'too much' you have the right to refuse.
There is not much you can do in vibration other than check to make sure the vibration on the phone is working, if you are able to get old of dark setting, you can search for any black lines or splotches (if there is too much mess underlying the screen, I would refuse),
In dimming you can check to make sure that the colors are consistent on both sides of the screen,
Mega cam checks to make sure camera is functioning,
Sensor confirms to make sure accelerometer / proximity / barometer/ lights / gyroscope sensor/ magnetic sensors are working, place you finger on the top sensor on front of the phone and the screen will turn green (confirms proximity is working), you can move the phone in your hand and the numbers should change accordingly for the accelerometer, barometer, lights, gyroscope, and magnetic sensor. Swirl your phone in towards you and the magnetic sensor should turn as well (the black circle),
In touch, follow the pattern as displayed on your screen, if all blocks register green, then your display is perfect for touch response,
Sleep will make sure the display turns off,
Speaker confirms that the speaker is working, I
In Subkey--press the volume buttons (up and down), power, and home buttons, the color of the display should change accordingly,
Press front cam to make sure front cam is working,
In LED the notification lights will appear and as you tap the screen the color will change accordingly (you should see red, blue, and green).
Wacom Test--take your Spen out and draw along the pattern, if all works congrats,
In Low Frequency you can go through each set of Hertz just to check whether or not the screen is functioning normally,
Skip Barcode emulator test (as long as your rear mega camera worked, disregard his step),
In Sensor Hub test face the phone down (screen on table) and the sensor should respond PASS.
Remember, you need to press the back button after completing each test in order to do a different test.
sofia-captivate said:
Wow thanks a lot for you great help. Really appreciate it. When I dial *#0*# what am I looking for?
Sent from my SGH-T889V using xda app-developers app
Click to expand...
Click to collapse

Related

[Q] Is this a screen defect, check this please

With the screen off, in the upper half of the screen I notice some horizontal lines like a shadow from a circuit board behind the screen. Can someone please check this? You have to view it at the correct angle and lots of light like from a flashlight or sunlight to see it, it is hard to see. Is this normal or a defect? It doesn't effect the screen at all when it's on and you can't see it when it's on.
Can someone please check this so I know if I should return and exchange.
I see nothing on my screen. I look everywhere on the screen, even with the light shining right at it, no sight of the curcuit board on back.
You need to be in direct bright sunlight or a flashlight pointed inches from the screen and angle the screen a little forward to see it, it almost looks like RF shielding or the outline of something behind the screen. I just wanted to know if anyone else has this before I return it. Thanks for your help.
I've noticed that in mine
Sent from my SPH-D710 using XDA App
I've attached a picture I drew of the pattern I see (in gray) when I view the screen OFF in direct light/sunlight. Is this the pattern you are seeing or something similar? Someone please confirm, I would appreciate that very much.
That's the one
Sent from my SPH-D710 using XDA App
rdwing said:
That's the one
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Thank you rdwing for your reply. Is it safe to assume this is normal and not a defect?
I think it has to do with the digitizer, most likely normal. Don't worry about it.
Sent from my SPH-D710 using XDA App
highwatcher said:
Thank you rdwing for your reply. Is it safe to assume this is normal and not a defect?
Click to expand...
Click to collapse
I don't have it and don't want it, wouldn't trust it at all! You got a really nice phone , why risk it, I'd have a new one by now, don't wait on returning it!
I think your over reacting and that this is a normal thing.
Sent from my SPH-D710 using XDA App
JungleJiujitsu said:
I don't have it and don't want it, wouldn't trust it at all! You got a really nice phone , why risk it, I'd have a new one by now, don't wait on returning it!
Click to expand...
Click to collapse
It is very hard to see unless in very direct light. It needs to be direct light or you will not see it. Try it. It almost looks like the outline of this circuit of the epic touch that I attached (ignore the circled chip).
I need one more verification before I decide it's defective and exchange, anyone else has some input or can verify this for me please?
I'm leaving work soon and need to know if anyone else has this so I can exchange? Take a flashlight or go in the sun and see if you can see the line with the screen off. Anyone...please?
JungleJiujitsu said:
I don't have it and don't want it, wouldn't trust it at all! You got a really nice phone , why risk it, I'd have a new one by now, don't wait on returning it!
Click to expand...
Click to collapse
how did you get a 32 gb one
highwatcher said:
I'm leaving work soon and need to know if anyone else has this so I can exchange? Take a flashlight or go in the sun and see if you can see the line with the screen off. Anyone...please?
Click to expand...
Click to collapse
I don't see it. I tried it with both a flashlight and direct sunlight
Sent from my SPH-D710 using XDA App
viper786 said:
I don't see it. I tried it with both a flashlight and direct sunlight
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Thanks viper786, I guess I need to get it exchanged, hopefully the exchange unit is not defective too...
So I exchanged my phone and this screen was even worse! Not only that, in a bright room or in the sun I could not turn on the screen with the power button, it would flicker on and turn off right away. I brought it inside the sprint store and the screen worked fine again. It turned out the replacement was defective too, screen only turned on when conditions were not bright. (I think the Sprint people thought I was going nuts so I showed them and they were surprised). So I exchanged again and hopefully am good now.
This pattern makes sense, and according to ifixit the glass and panel are glued together so maybe same came out better than others. See here http://guide-images.ifixit.net/igi/eGp3Nsu4paJjUhcW.medium
Ok...
So I'm reading this thread, and I'm curious about the "line thing", and I'm looking for it possibly being on my phone, but I don't see it, so I re-read the OP agai.....
Wait.
This whole conversation is about something that might possibly be seen, but only when someone's screen is "off" ???
Really??
I'll say it: ** Who gives a rat's ass?
I just don't stare at my screen while it's off, with a flashlight pointed at it. (Call me crazy.)
Maybe that's why I've never noticed such an "inexcusable error" in build quality.
Related: Has anyone else noticed that the light inside your refrigerator glows for an extra second when you close the door?
I think mine does.....
I think I should return it.
<<bringing it since 2010>>

Best app for testing screen?

Hey guys, just got my GSII! What is the best app for testing screen properties as far as dead pixels, color and what not? The whites on my screen seem a little gray compared to the demo unit at the Tmo store. I want to really put it through its paces while I'm still under the remorse period. Thanks.
look for screen test in android market
dialing *#0*# will get you to the built in test software. You can do LCD tests, and test the rest of the hardware as well.
KLR Rico said:
dialing *#0*# will get you to the built in test software. You can do LCD tests, and test the rest of the hardware as well.
Click to expand...
Click to collapse
haha very cool, I learned something new. Thanks!
Very cool feature built in. How do you guys find these stuff?
Sent from my SGH-T989 using xda premium
Just scared the crap out of my self! I clicked on one and and it turned off the screen. Had to do a battery pull no harm no fall though. . .
talltexan said:
Just scared the crap out of my self! I clicked on one and and it turned off the screen. Had to do a battery pull no harm no fall though. . .
Click to expand...
Click to collapse
It did the same to me. All you had to do was his the back button or tap the screen.
Sent from my SGH-T989 using xda premium
Be advised... the "megacam" test in that menu has been found to remove the lock screen due to a bug... http://forum.xda-developers.com/showthread.php?t=1311302

Got my replacement phone, no lines or blobs

I just got my replacement from samsung using warranty, phone is not refurbished!!! Is brand new with a date on the back of 3/12, oh and is made in china my original was dated 09/11 and was made in Korea. Took a few days though, they were back ordered
Nice! Lol always nice to get a new device. I never trusted refurbished phones but that's just me.
Sent from my SAMSUNG-SGH-I727 using XDA
Pics or it didn't happen
Ok??
Sent from my SGH-T989 using XDA
I have two Galaxy S II's and one has no lines what so ever, but it looks very yellow and dingy. The other looks richer but it has the lines. You have blobs/streaks, you just can't see them.
When I got my first SGSII I had those pesky lines and blobs, exchanged it at a local Tmo for a new one and the issue was gone for me too.
I have looked very carefully and I can confirm, lines are non existent
Check the back to see where yours was made, maybe the korean models were defective
Maybe we'll get lucky one day and Samsung will get sued or something and issue recalls
wishful thinking...
You want proof
Here's a pic as it came on the box
When the other poster said pics, this isn't what they had in mind. They were referring to pictures with the screen on lowest brightness in a dark room viewing the blobs.jpg.
This would provide "proof" that your screen has no lines or blobs.
here's what you do. download a pure black picture. when it is night time. put that picture up on your phone and turn off the lights. take a picture with no flash. upload here.
Rod3 said:
When the other poster said pics, this isn't what they had in mind. They were referring to pictures with the screen on lowest brightness in a dark room viewing the blobs.jpg.
This would provide "proof" that your screen has no lines or blobs.
Click to expand...
Click to collapse
He really doesn't need to prove anything. If he finds it perfect then. So be it. The issue is just a placebo effect.
darkamikaze said:
here's what you do. download a pure black picture. when it is night time. put that picture up on your phone and turn off the lights. take a picture with no flash. upload here.
Click to expand...
Click to collapse
Or you could dial #*0#* in dialer like everyone else. And its come to a point to where ppl don't even care to notice the blobs, I could care less if they were there or not. But good thing you got your fix OP
Sent from my SAMSUNG-SGH-I727 using XDA
relldroid said:
Or you could dial #*0#* in dialer like everyone else. And its come to a point to where ppl don't even care to notice the blobs, I could care less if they were there or not. But good thing you got your fix OP
Sent from my SAMSUNG-SGH-I727 using XDA
Click to expand...
Click to collapse
Correction... dial "*#0*#"
I just ran all the test and i did the black screen vibration and my phone looks alll dark and black guess im good?
xxjrsmith3xx said:
I just ran all the test and i did the black screen vibration and my phone looks alll dark and black guess im good?
Click to expand...
Click to collapse
DID YOU RUN THE blobs.jpg TEST? The black vibration test hides the flaws. A near black screen like grey shows it. Hell, I don't know who, but as someone said, opening the XDA app itself shows the flaws.
EDIT: DO YOU EVEN HAVE THE SGH-T989 PHONE? LOL.
if the XDA app splash screen has lines going through it...then yeah you have a T-mobile SGSII
Turn your brightness all the way down (not really necessary but it just shows the lines even more) and open XDA app, TADA, wood grain son.
I can confirm that the blobs and all have certainly been lessened. I just got this white model a little less than a week ago and the screen quality has vastly improved.
Sent from my SGH-T989 using xda premium
I'll run all these test Saturday. If my wife and I can upgrade.....not sure if we have the money.
I was just messing around I totally believe you I have seen t989's with good screens I just can't seem to get one.

Capacitive Home Button - Light Leak

Hi,
I've recently bought an HTC One V and I noticed that the LED light below the capacitive home button is leaking, even when viewed on a normal angle.
The other capacitive buttons does this as well but only at an extreme angle.
Any of you experiencing this?
TIA!
unit replaced
JunKisaragi said:
Hi,
I've recently bought an HTC One V and I noticed that the LED light below the capacitive home button is leaking, even when viewed on a normal angle.
The other capacitive buttons does this as well but only at an extreme angle.
Any of you experiencing this?
TIA!
Click to expand...
Click to collapse
I just had my unit replaced. No more light leak below the capacitive home button.
I wanted to post images of it, but I need 8 posts to be able to do so.
Anyhow, buyers might want to check the unit first by covering the light sensor on top (to make the capacitive buttons glow).
Thanks for the views XDA people.
I want to make the capacitive lights bright in daylight also, how do I do that?
hey!
guess what? i had the same EXACT problem, except the leak under my multitask button was visible at even normal view. hopefully i'll get my device replaced by a new one tomorrow too.
what did the guys say to you btw? like what all did they ask? just keen to know!
thanks!
fdlap said:
I want to make the capacitive lights bright in daylight also, how do I do that?
Click to expand...
Click to collapse
I just covered the light sensor to make the capacitive buttons glow. Not sure if there's a way to set it so that it'll stay.
ShAaShAy said:
hey!
guess what? i had the same EXACT problem, except the leak under my multitask button was visible at even normal view. hopefully i'll get my device replaced by a new one tomorrow too.
what did the guys say to you btw? like what all did they ask? just keen to know!
thanks!
Click to expand...
Click to collapse
I just showed them the unit. They really didn't say anything nor did they argue. Although I did struggle as the store's lights were very bright, so I had to go under a desk just to be able to show it to them (a bit awkward I have to say).
We had to compare with a new unit and it didn't have the light leak below the home button; but when I got home I noticed that it had the leak somewhere else (it looks like a hot pixel, but when you look at it, it's not really part of the screen but in between the glass and the LCD, which is weird). Will go back tomorrow for another replacement.
I guess if you're getting a replacement, try it immediately at a dark place / room to check for light leaks.
i got my unit replaced today!
no more defects anymore, i checked everything before getting home..
how bout you?
ShAaShAy said:
i got my unit replaced today!
no more defects anymore, i checked everything before getting home..
how bout you?
Click to expand...
Click to collapse
The store only had three units on stock.
First and second one both have light leaks, and the third one had yellow spots on the upper left part of the screen + a silvery dot inside the screen sandwiched between the glass also on the upper left corner.
I cancelled my purchase and decided to just buy again when they have sufficient stock of units without defects, or maybe once screen protectors and cases become readily available from retailers.
sir can I know where did you buy One V? I'll buy one this May..just in case..don't end up there
is the attached screenshot below a white leak??
the white leak is very visible on a black background at the bottom of the screen, also the top of the screen has little white leak too.
should i replace this one to the store?
chrone said:
is the attached screenshot below a white leak??
the white leak is very visible on a black background at the bottom of the screen, also the top of the screen has little white leak too.
should i replace this one to the store?
Click to expand...
Click to collapse
I think that's how the theme is made ! I have also a CM7 ICS theme and it has the same blue-white background
1ceb0x said:
I think that's how the theme is made ! I have also a CM7 ICS theme and it has the same blue-white background
Click to expand...
Click to collapse
oh i see. thanks
i really don't know what's with the big fuss about the light leak problem. mine has a little light leakage problem. even my samsung galaxy ace has a little light leakage problem at the home button.
Thread has been moved to our new Q&A section.
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Alvin1234 said:
i really don't know what's with the big fuss about the light leak problem. mine has a little light leakage problem. even my samsung galaxy ace has a little light leakage problem at the home button.
Click to expand...
Click to collapse
+1
I can find the light leak on mine (in the USB port) in the dark if I'm looking at the phone from beneath it. I suppose some people use their phones that way a lot!
That's so the dust can get in. I think its normal. I have light leak as well in the same spots.
Sent from my HTC One V using XDA
CafeKampuchia said:
+1
I can find the light leak on mine (in the USB port) in the dark if I'm looking at the phone from beneath it. I suppose some people use their phones that way a lot!
Click to expand...
Click to collapse
I'm also having huge light leak from USB port and from led light but it doesn't matters me lot.....
Sent from my HTC One V using xda premium

[Q]Question Regarding AMOLED Display [Particularly Black Spots]

Anyone see blackspots on their TMobile Samsung Note 2's in a dark setting?
EDIT:
Forgot to mention, to check for the black spots, set your phone to lowest brightness, then dial
*#0*#
LCD TEST
Select the Vibration Option, and wait for a minute for your display to adjust
You need to do this in a completely dark settings,
Observe Carefully, and then post your observation here,
Any Black Spots?
Posting Pictures using a DSLR camera would be great. I'm surprised Samsung has not resolved this AMOLED issue yet.
yeah i have like a little circle near the bottom right of the screen
I'm not seeing anything on mine... Here's a pic I took with my tablet.
Sent from my ASUS Transformer Pad TF700T using xda premium
Questions go in Q&A broheim.
I get that, but only on the Launcher. Especially the TW launcher.
its only on black and low brightness
Its pretty common almost every s3 or noteII will have some. But I was pretty picky when I first gone mine and since I work at t-mobile I replaced 3 phones until I got one that didnt have any.
Sent from my SGH-T889 using xda premium
Forgot to mention, to check for the black spots, set your phone to lowest brightness, then dial
*#0*#
Select the Black Color Option, and wait for a minute for your display to adjust
You need to do this in a completely dark settings,
Observe Carefully, and then post your observation here,
Any Black Spots?
Well I don't have black spots but I do have a cracked screen now :/
Insurance is giving me a new one on Tuesday. I'll check that once for the defect.
Penned with my Galaxy Note 2 via xda premium
I noticed a black line on the left side of my screen when using the camera in low light. Was going to send the phone back for a new one but didn't want to have to put a new screen protector on. It doesn't effect any thing, only can see it with low light with the camera.
Any pictures showing the lines or black spots?
am I blind or am I the only one not seeing an option for black under that menu? I see red green and blue... don't see black.
Select Vibration, and the black screen will appear, let your eyes adjust for a few seconds in a completely dark setting then report your findings on this thread.
theoilman said:
am I blind or am I the only one not seeing an option for black under that menu? I see red green and blue... don't see black.
Click to expand...
Click to collapse
My screen is good kno black bots ... on my screen .... hah ha ... sucks for the people that have them luck of the draw ... Blahhhhhhhhhh
Sent from my SGH-T889 using xda premium
winlinmac001 said:
Select Vibration, and the black screen will appear, let your eyes adjust for a few seconds in a completely dark setting then report your findings on this thread.
Click to expand...
Click to collapse
Mine is uniformly black.
Mine is perfect but when I had a s3 it was pretty bad.
Sent from my SGH-T889 using xda premium
when did you all purchase your note 2's from T-mobile; was it an online purchase from the tmobiles website?
winlinmac001 said:
when did you all purchase your note 2's from T-mobile; was it an online purchase from the tmobiles website?
Click to expand...
Click to collapse
Mines is black, no spots got mines from bestbuy when they had the 25% off sale
When did they have that sale
meechieervin said:
Mines is black, no spots got mines from bestbuy when they had the 25% off sale
Click to expand...
Click to collapse
winlinmac001 said:
When did they have that sale
Click to expand...
Click to collapse
about 3 weeks ago,i had to sign a 2 year contract but i think after everything it was 266
thats great, hoping they will have a christmas sale soon in the same discount range
meechieervin said:
about 3 weeks ago,i had to sign a 2 year contract but i think after everything it was 266
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