Alright. I searched a bit and didn't see anything like this so here goes.
I've had charging issues with my evo for the past few weeks, I have to let the cord hang down or the phone would refuse to charge.
I got sick of it tonight and -stupidly- opened it up, thinking I could fix it.
The charging port was apparently extremely loose and completely broke off when I opened it up.
I am also rooted, Think the insurance will cover me, what with opening the phone and root?
If you google evo charge port loose/broken you will get alot of hits. Some say they get a replacement some say sprint would not cover it for them. It seems like it depends on the store. As long as you didnt mess anything up when you took it apart they shouldnt be able to tell. Some say they got a replacement even with the phone rooted, but it would be a good idea to unroot first just to be safe. Imo I would call sprint first and if they say you can get it replaced get them to note that on your account before you goto the store.
The warranty won't cover it, but the insurance should (i.e., you pay the $100 deductible). I don't think there's an exclusion for having tampered with the device, but if you're worried, you could also just report it lost instead of broken, since the insurance covers that too. Just don't try to do something sketchy like Craigslist the old phone if you do that, as they'll have it blacklisted -- just pitch it, recycle it, or find some other creative way to dispose of it. I actually don't think you even need to report it as lost though, since it's supposed to cover physical damage as well.
If you hadn't opened it up, you could have got it replaced without paying - at least at the right store. Mine was the same way, and the one I have now seems to be getting there. I had to put the phone on the edge of my table with the cord hanging down to the outlet. It's a fairly common problem. When I took the phone in, the guy didn't even look at it until he had to get information off of it. He ordered a new one through insurance, but no deductible. I picked up the new one the next day.
You can try taking it in, but if it's obvious that you opened it & the port is entirely broken off they might make you pay the deductible. The only reason I haven't taken this one in is because I use an external charger and just switch out batteries. And up until now I didn't want to get a refurb that I couldn't root.
Sent from my PC36100 using Tapatalk
Well there's no way I'd craigslist it. I might just use it for parts if i keep it, I'll take it to the store and hopefully they'll just replace it.
I don't really care about a deductible.
I might end up just going to assurion and having them just send one out.
Idk when your upgrade is avail but some people have said they called sprint and got an early upgrade.
Oh my upgrade is up, I'd have to pay $200, though. I doubt my evo would be worth the $150 buyback now.
EDIT: Well, $125
Since the evo has been put on the EOL list they might give you the trade in. Only one way to find out call.
Not sure if this helps but here's a PDF i found somewhere one here regarding Sprint's policy.
I'll have to call or stop by the store tomorrow, I looked at the buyback and they will buy damaged devices, so just selling my Evo and getting an E3D would be cheaper if they make me pay the deductible.
Post a pic and I'll tell you if it's covered by ESRP or ERP.
Ophois said:
Alright. I searched a bit and didn't see anything like this so here goes.
I've had charging issues with my evo for the past few weeks, I have to let the cord hang down or the phone would refuse to charge.
I got sick of it tonight and -stupidly- opened it up, thinking I could fix it.
The charging port was apparently extremely loose and completely broke off when I opened it up.
I am also rooted, Think the insurance will cover me, what with opening the phone and root?
Click to expand...
Click to collapse
Check my sig. If the contact pads are not pulled off the board then it's a free replacement under "device known issues- Evo charge port durability". If anybody tells you otherwise they are wrong.
Alright-Here are the pictures, sorry for the horrid quality, My Evo was my only good camera so I had to use the built-in webcam on my laptop.
As you can see the micro usb port is entirely detached from the board. One of the points where it connected to the board is missing as well, If it weren't for that i could just tape it on.
Lokifish Marz said:
Check my sig. If the contact pads are not pulled off the board then it's a free replacement under "device known issues- Evo charge port durability". If anybody tells you otherwise they are wrong.
Click to expand...
Click to collapse
correct, however since he opened up his phone, his warranty is void. The only way to get it replaced is though insurance with a deductible now.
Hi all, my refurbished tab suddenly decided to stop charging, so I'm looking to see where I can get spare parts for it? Either the battery, the charger, and/or the AC-in port are bad. I already contacted the vendor, and it's still in the 90 day period... but I wanted to have a back up plan.
For argument's sake, The original charger seems dead, I connect it and nothing. I have a car charger, plugged into a DC-AC adapter that starts to charge it briefly, but then it starts acting crazy (it rapidly changes from charging to not charging). I think the AC port might be messed up since there's a faint smell of burned circuits when I sniff the little "port" (was going to use hole )
The tab does turn on, and if I leave it connected to the DC charger it should eventually charge (it charged about 3% with the tab off in about 4 hours).
Ideally I will get a positive response from the vendor (only reason I haven't opened the tab up), but as I said, I rather have a backup plan.
I'm sorry but did you say you kept charging it even after sniffing its (I'll do it) hole and smelling burning? I hope I Mis understood that part. However to offer some kind of help, do you smell anything using the stock charger, and have you wiggled it at all to see if it picks up? Also I would check that other adapter output, 12v and 1.5a iirc. Lower may account for the switching of charging and not, also slow charging. To high may be the smell and you toasting your tablet.
Sent from my LG-P999 using Tapatalk 2
Yes I did try to charge it after I smelled the burning. I only noticed that the tab wasn't charging when I heard it whine about low battery even though it was still connected. I then tried plugging it in, and out multiple times and wiggling the connector about to see if it would make proper contact. By the time I got around to sniffing stuff, if something were going to happen I'm sure it would have happened, but just in case I haven't pushed the issue with the stock charger, though it's pretty clear it's as dead as a sexually active teenager in a Friday the 13th movie.
I'm actually tempted to buy a replacement charger if I find one around locally; I'm not going to order it online and wait for "X" amount of days.
In any case, I got enough of a charge to restore it to stock ICS, no unlocked bootloader, no root.... *SIGH* these things are really NOT fun in their stock state.
OK...one last thing to check....the charger has 2 parts on the wall plug side. There's a tab you push down and the blades slide off, under that on the plug side will be 2 metal tabs, check those. I don't know if you had to put that on when you got it, but its something worth checking out. Maybe lightly pull the tabs up, don't get crazy just a little, slide the blades back on and give it a shot.
I would suggest checking the middle pin, however it takes a charge from the other charger you tried, so I doubt that's it, but maybe something worth checking anyways.
I know this isn't the point of the thread, but why replace if its a simple fix?
Sent from my A100 using Tapatalk 2
masr1979 said:
Hi all, my refurbished tab suddenly decided to stop charging, so I'm looking to see where I can get spare parts for it? Either the battery, the charger, and/or the AC-in port are bad. I already contacted the vendor, and it's still in the 90 day period... but I wanted to have a back up plan.
For argument's sake, The original charger seems dead, I connect it and nothing. I have a car charger, plugged into a DC-AC adapter that starts to charge it briefly, but then it starts acting crazy (it rapidly changes from charging to not charging). I think the AC port might be messed up since there's a faint smell of burned circuits when I sniff the little "port" (was going to use hole )
The tab does turn on, and if I leave it connected to the DC charger it should eventually charge (it charged about 3% with the tab off in about 4 hours).
Ideally I will get a positive response from the vendor (only reason I haven't opened the tab up), but as I said, I rather have a backup plan.
Click to expand...
Click to collapse
If you smelt a burnt smell coming from the tablet power port i would not recommend using it and replace it. The charger port is available on ebay as i was searching for other things for this tablet.
Well tried to inspect the charger... the thing looks brand new (well it is only a month old) pins are fine, and the contacts look fine as well. Believe me whenever possible I try to fix things more because I just like tinkering with stuff than anything else, but what I was thinking is that while I'm messing around with that I won't be able to use the tab. I will admit that messing around with power sources/adapters/etc isn't my strong suit... but that makes it even more exciting LOL!
dslayer83, I guess my searching skills have been found wanting. Before posting anything I did some searches but could not find anything through google, or ebay. Just about the only thing I found was the vache's thread where he uploaded the service manual, which has a slew of part #s, but sadly google searches for the parts that interest me don't turn up much.
In any case, I was contacted by the seller today asking if I wanted a refund or a replacement, so maybe I won't have to resort to plan"B". Still curious as to what the hell happened that made the tab go crazy, this is the first time I've had what appear to be hardware related issues with any of my electronics (coming from somebody who owned and abused a 3rd revision PS2, that's quite the statement), so it's all so new. Oh well, guess I'll ignore my curiosity this one time.
Thanks guys.
I would exchange it for sure. Or return, up to you. Aside from battery life and learning to use the screen around that 1 horrid angle, this tab has been amazing, coming.from a nook color to nook tab to kindle fire to a100. For 7" I'm not sure anything comes close for the money.
As for what happened, its hard to say. Could be something stuck in the port burned off, the charger wasn't regulating properly before it died, any number of things. The tab seems alright aside from hole sniffing and charging...anyways if you plan to exchange, make sure you get a new charger too.
Sent from my LG-P999 using Tapatalk 2
pio_masaki said:
I would exchange it for sure. Or return, up to you. Aside from battery life and learning to use the screen around that 1 horrid angle, this tab has been amazing, coming.from a nook color to nook tab to kindle fire to a100. For 7" I'm not sure anything comes close for the money.
As for what happened, its hard to say. Could be something stuck in the port burned off, the charger wasn't regulating properly before it died, any number of things. The tab seems alright aside from hole sniffing and charging...anyways if you plan to exchange, make sure you get a new charger too.
Sent from my LG-P999 using Tapatalk 2
Click to expand...
Click to collapse
Ditto on the return or exchange. Why tempt to repair something that can be replaced. I love my a100 and its the first tablet ive owned and only paid $80 for it. I know i got my money worth out of it already.
pio_masaki, you like this tab more than the Nook Tablet? I don't particularly like the design, but I thought the NT would be the better tablet... then again that just might be because I'm not a die hard Nvidia fan. I know I definitely like it better than the Kindle Fire since I've dealt with those (no SDCARD?... who came up with that?) I do agree though, that for what I paid nothing comes remotely close... though I paid $100 more than dslayer83 (lucky bastard).
Anyways, yeah I'm going for the exchange. If the seller was going to start giving me too much grief I was ready to repair it myself, but they seem to be complying so maybe there will be no need.
It doesn't really have anything to do with me liking nvidia, actually I don't care for nvidia for a few reasons, however the performance and price can't be beat. The nook tablet is just a bootloader locked color with dual core, imo not worth its price. The a100 is a true tablet, cameras, GPS, etc for the same price new.vs new last I looked. Plus now that ics dropped the sources will propel the a100 way beyond the others for performance and rom/kernel deving.
When I had the NT they could only root the stock, no cwm or custom roms available, it may be different now,but for me and what I want from my devices the a100 couldn't be beat. The fire would be second for me, my mom uses it now and it runs fine on ics for the most part.
Sent from my LG-P999 using Tapatalk 2
Sorry didn't mean to imply you where an nvidia fan, just that I don't really like them and usually go out of my way to evade them, whenever possible. That said, I just think the Ti chips on the NT and the Fire is better than the Tegra2, plus I hear wonders about the NT screen which I will say is the one area that the A100 didn't really feel great (despite me saying that the Ti chips are better I'm in no way complaining about this tabs power, not by a long shot). It looks super indoors but outdoors it's closed to impossible to read; still that's not a biggie.
Tomorrow I'm sending it back to get replaced, so fingers crossed I get a replacement by the end of next week, or sooner
On a side note, last I checked the NT had CWM, CM9 and the whole thing, though CM9 didn't seem like it wasn't at the daily driver level. I think devs were concentrating on porting the 3.0 kernel to it. I was really interested in getting one, but due to it's shape it wasn't a good fit with what I needed.
I completely agree on the nvidia thing, I have quite a beef about their drivers, also a laptop that has burned out 3 $600 replacement video cards, the last took the motherboard with it. That aside, for my money the t2 offered the performance I wanted vs price and.development at the time. I'm glad they cracked.open the NT, its going to be a very tough unit to beat once 3.0 gets going on it.
Im pro TI by far, and my next phone will likely be one sporting their hardware, or rather anything not tegra like my g2x. The a100 certainly fails screen wise, and if I decide to move from my Acer the NT is definitely on the list again.
Back on topic I'm glad to hear the seller is stepping up and handling business in a professional manner, so many stories about sellers flaking on their products makes hearing of a good one kind of rare. If you don't mind, who did you go through? It may help others looking for a good deal and a seller they can trust will do the right thing.
Sent from my LG-P999 using Tapatalk 2
masr1979 said:
though I paid $100 more than dslayer83 (lucky bastard).
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Click to collapse
Heh, well i work in a cellphone repair shop and we buy and sell as well. I see plenty of knock offs come through the door but this puppy was well worth the buy. Im enjoying exploring what all i can do with it. Already using my Infuse wireless hotspot for its internet when im not around wifi. Might just get a car mount and use it for long trips for gps instead of tying up my phone.
pio_masaki said:
...Back on topic I'm glad to hear the seller is stepping up and handling business in a professional manner, so many stories about sellers flaking on their products makes hearing of a good one kind of rare. If you don't mind, who did you go through? It may help others looking for a good deal and a seller they can trust will do the right thing.
Sent from my LG-P999 using Tapatalk 2
Click to expand...
Click to collapse
I'm also hoping to get a phone using TI hardware in the future, but since I'll probably be going to republic wireless in a few months my options will be limited... *SIGH* In the mean time I'm probably buying a pandaboard at some point, though I'm not even sure for exactly what yet. I'd use it for an htpc, but I'm going to use a Raspberry Pi I'm supposed to be getting in June to run XBMC, maybe I'll just shove the pandaboard, instead of the a100, in the car, so many plans, so little money to do them all LOL!
Anyways, the seller is 1saleaday down side it's not a constant stock thing, they'll have deals for well... 1 day. A lot of the times their electronics are refurbished, but despite that everything that I've ordered has come to me looking not "like" new, but brand spanking new. This tablet in particular was refurbished by Acer themselves according to a little label... and while it did crap out, I'm perfectly aware that "sh*t happens". On the topic of shiesty sellers, my attitude until I heard from them should indicate what I think about most stores and their services, but glad to be pleasantly surprised this time.
dslayer83 said:
Heh, well i work in a cellphone repair shop and we buy and sell as well. I see plenty of knock offs come through the door but this puppy was well worth the buy. Im enjoying exploring what all i can do with it. Already using my Infuse wireless hotspot for its internet when im not around wifi. Might just get a car mount and use it for long trips for gps instead of tying up my phone.
Click to expand...
Click to collapse
Well I'm not hating dude more power to you if you can get cheap toys... still that only further reiterates my previous statement... lucky bastard (LOL)
I'm considering a rpi for the bedroom, but the living room has an atv1 with Ubuntu and a crystal decoder for HD playback and the other bedroom an atv2 both running xbmc, been running since my dash on my Xbox lol. Glad to meet another user. Now if only I could get xbmc for my tablets....
Sent from my LG-P999 using Tapatalk 2
pio_masaki said:
I'm considering a rpi for the bedroom, but the living room has an atv1 with Ubuntu and a crystal decoder for HD playback and the other bedroom an atv2 both running xbmc, been running since my dash on my Xbox lol. Glad to meet another user. Now if only I could get xbmc for my tablets....
Sent from my LG-P999 using Tapatalk 2
Click to expand...
Click to collapse
That would be epic... but in the mean time it's cool using the tab as a control
masr1979 said:
That would be epic... but in the mean time it's cool using the tab as a control
Click to expand...
Click to collapse
Yeah the tab does make a very nice remote lol
Tapatalked from my A100 - Flex Reaper RF1.
Hi, wondered if anyone can offer any advice.
Knocked a cup of coffee over yesterday which covered my gnex. Now it wont charge.
From what I can see without dismantling the thing, its got some of that nasty greeny white stuff on the charging port.
Does this mean its a goner?
Thanks in advance
may have to buy a new charging port or scrap the errsion off
are they easy to fit?
honestly cant tell you never had to . i have dropped of messed up my gnex since i got it 6months ago
Ok, will take it apart and have a look. Cheers anyway
would you mid telling us if changing the charging port is a hassle once you are done please
Yeah will do. I'm lucky enough to know a Sammy engineer who might be able to help too. Cheers
I've read its relatively easy, but just a hassle to make sure everything is connected right so the darn thing turns on
Take the entire phone apart and wipe it down in rubbing alcohol. Reassemble, and your good to go
Should work like a charm
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2
idk but can any one explain to me why does my xperia play flex cable damage so easily i don't even use the game pad cuz this is like the 3rd time i'm replacing the cable
well the 2nd time i replaced the hole middle slider with flex cable and other stuff already installed and nw that cable is broken
i don't even know what to do anymore
RealMcoy said:
idk but can any one explain to me why does my xperia play flex cable damage so easily i don't even use the game pad cuz this is like the 3rd time i'm replacing the cable
well the 2nd time i replaced the hole middle slider with flex cable and other stuff already installed and nw that cable is broken
i don't even know what to do anymore
Click to expand...
Click to collapse
I lost my flex cable approximately 6 months into owning my phone. I sent it out for warranty(it was black) and received a white one instead. At the time, I was really mad, but now I love it. My PLAY has been sitting brand new in the box ever since, but I do pull it out and play with it and charge the battery from time to time.
It was very disheartening to me that my phone broke so quickly. It's also part of the reason why I moved on to another phone, instead of using my PLAY as my daily driver.
Right now might be a good time to order the new Nexus 5, it's pretty much the Holy Grail of phones, and getting a Snapdragon 800 KitKat device with a 5" 1080p screen for $350 is insane. I have 2 getting delivered tomorrow hopefully.
No wonder its out of stock, with people buying 2 or even 3. I wanted one, but its all out of stock. Oh well ill guess ill have to wait.
And for OP, your probably unlucky as my flex cable hasnt broken once and ive dropped my phone a lot of times without a case. Or maybe im very lucky?
Sent from my SXP [R800i]
CyberScopes said:
No wonder its out of stock, with people buying 2 or even 3. I wanted one, but its all out of stock. Oh well ill guess ill have to wait.
Click to expand...
Click to collapse
I'll tell you why it's out of stock: dumbasses buying them up to sell on Ebay for a higher price. It happened last year with the Nexus 4, and it's happening even worse now.
The 2 phones we ordered are mine and my girlfriends. I've done nothing wrong here. If you were going to buy one, you should have bought it on the day it was released like everyone else did. There was plenty on the first day.
i'm thinking of fixing it (again -__-) and just not sliding it at all and see if that'll wrk
cuz i dont mind ordering one from ebay there quite cheap but just that i'm in the
caribbean and with my skybox provider it takes ah while to reach here
Visa Declined said:
I'll tell you why it's out of stock: dumbasses buying them up to sell on Ebay for a higher price. It happened last year with the Nexus 4, and it's happening even worse now.
The 2 phones we ordered are mine and my girlfriends. I've done nothing wrong here. If you were going to buy one, you should have bought it on the day it was released like everyone else did. There was plenty on the first day.
Click to expand...
Click to collapse
Yeah lol I came after school, jumped on the computer and it was all sold out except for the white 16GB version. And your case is fine, but some people buy 2 or 3 for themselves.