Ever since I rooted my note 2 my data speed went from 15+mbs to edge .. so whats going on I try reflashing nothing happens. So tmobile finds out im rooted with custom rom? Wifes note 2 always gets 15+ speed while I get crapp or capp speed. Im paying unlimted talk/text/data so what now any ideas?
Sent from my SGH-T889 using xda app-developers app
1) do you have the 4g indicator next to your signal indicator? If not, go to settings, more settings, mobile network, network mode. Wcdma is 4g, you should normally be set to gsm/Wcdma auto but you could also try forcing Wcdma only.
2) are you sure you're not on a soft capped data plan? Tmobile is very confusing with their data plans, you may think you're on "unlimited" but be on a 2GB throttle limit. The feature for truly unlimited is 20/month on value or 30/month on classic. Check and make sure.
3) call up TMobile and troubleshoot. rooting the phone would not affect data speeds.
shinkinrui said:
1) do you have the 4g indicator next to your signal indicator? If not, go to settings, more settings, mobile network, network mode. Wcdma is 4g, you should normally be set to gsm/Wcdma auto but you could also try forcing Wcdma only.
2) are you sure you're not on a soft capped data plan? Tmobile is very confusing with their data plans, you may think you're on "unlimited" but be on a 2GB throttle limit. The feature for truly unlimited is 20/month on value or 30/month on classic. Check and make sure.
3) call up TMobile and troubleshoot. rooting the phone would not affect data speeds.
Click to expand...
Click to collapse
me and my wife are on the new unlimited data plan. she has note 2 and her 4g has no problem whats so ever. me on the other hand seem to stay on edge all the time. i did what u told me to by forcing to stay on "wcdma only" it works. i dont understand when it was on auto it keeps me on edge.
i did a test i switch from auto mode it keeps me on edge i dont way and then switch to wcdma only it works. i dont understand why my phone forcing my to sstay on edge.
Check your imei..if its at 0 than u lost it!
Sent from my SGH-T889 using xda premium
Cool well glad you at least got your speed back. I think changing network mode forces a radio reset so you might be able to keep 4g if you change back to auto mode.
Cheers man
Edit I just saw your edit... That is weird, I don't know why it would stay on edge when on auto mode. After you first turned it back from wcdma to auto mode did you give it a minute to register on 4g again? Good luck
dannydv said:
Check your imei..if its at 0 than u lost it!
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Nope its still there
Sent from my SGH-T889 using xda app-developers app
shinkinrui said:
Cool well glad you at least got your speed back. I think changing network mode forces a radio reset so you might be able to keep 4g if you change back to auto mode.
Cheers man
Edit I just saw your edit... That is weird, I don't know why it would stay on edge when on auto mode. After you first turned it back from wcdma to auto mode did you give it a minute to register on 4g again? Good luck
Click to expand...
Click to collapse
Thank you tour help
Sent from my SGH-T889 using xda app-developers app
Just an update. The force cwdm temporarly fix the problem. But still goes back the same problem from step one. So I call up tmobile they reset my data. This time it realy did fix the problem. So I dont what I did when wiping I must off wipe somthing important or it could be the tmobile. Just give you guys a heafs up if you ever encounter this situtation call tmobile to reset your data or interrnet.
Sent from my SGH-T889 using xda app-developers app
Hey go to settings and see if your imei is still showing up on your phone..hope it's not at 0
Sent from my SGH-T889 using xda premium
culua said:
Just an update. The force cwdm temporarly fix the problem. But still goes back the same problem from step one. So I call up tmobile they reset my data. This time it realy did fix the problem. So I dont what I did when wiping I must off wipe somthing important or it could be the tmobile. Just give you guys a heafs up if you ever encounter this situtation call tmobile to reset your data or interrnet.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Im not having any issues but just some background incase it becomes an issue...
When and whose method did you use to root... and when you called tmobile did you flash back to stock or do anything prior to?
Sent from my SGH-T889 using xda app-developers app
Related
Device: Samsung Galaxy S3 (no root)
Carrier: AT&T
I lost my LTE service overnight in a spot which had consistent LTE speeds of 15-20mb down since I bought the Galaxy S3. At&T said that they did not throttle me, since I was well under my 5GB limit, so I'm not sure what the heck is going on. They also stated that there were no known outages in this area. It's been over a week since I've seen any LTE in my office. No structural changes to the building. No towers were erected in this area within the last week.
Does anyone know any tips or tricks to fixing this LTE issue?
Global Warming? :silly:
Any advice is better than no advice. Thanks!
If you provide me with a fix that resolves my issue, I will donate $5 to your PayPal account. :good: :good:
UPDATE: Apparently there are several people complaining about this issue. It seems as if At&t is having issues with the LTE service here in Los Angeles.
UPDATE (9.24.12): At&t gave up on trying to repair the issue. There is a brand new GS3 somewhere in the FEDex office with my name on it. I will still donate the money to one person from this thread for trying. I want to thank you all for all of your help.
AT&T will not admit they throttled you - its a customer service nightmare for them to have to deal with irate customers.
Their policy is to tell you there is nothing wrong on their end and to return/exchange your sim and/or phone for a new one instead of dealing with the "i'm throttled" yelling.
its actually kind of smart ,as im sure they would otherwise be getting 10's of thousands of calls a month regarding throttling.
how fast are your speeds now? and what is your current data usage at?
---
so that AT&T wouldn't have to admit they were throttling my sister (same account) they replaced her iphone for a brand new (refurb) and gave us $150 credit on the account for "our troubles"
next day she sold her iphone for $450 on craigslist and got an android =)
Sent from my SAMSUNG-SGH-I747 using xda premium
What APNs do you have
dirtbikerr450 said:
What APNs do you have
Click to expand...
Click to collapse
AT&T PTA
waiters said:
AT&T will not admit they throttled you - its a customer service nightmare for them to have to deal with irate customers.
Their policy is to tell you there is nothing wrong on their end and to return/exchange your sim and/or phone for a new one instead of dealing with the "i'm throttled" yelling.
its actually kind of smart ,as im sure they would otherwise be getting 10's of thousands of calls a month regarding throttling.
how fast are your speeds now? and what is your current data usage at?
---
so that AT&T wouldn't have to admit they were throttling my sister (same account) they replaced her iphone for a brand new (refurb) and gave us $150 credit on the account for "our troubles"
next day she sold her iphone for $450 on craigslist and got an android =)
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I'm getting anywhere between 100kb - 2mb...intermittent. Current Data Usage is 10MB out of 5GB. I used to get a steady 20MB while the device was sitting on my desk. Thanks
You're not throttled.. Being throttled you would be at 512k capped though speed tests could report 500-600k.
Anything above 1mb you're 100%not capped and something else is going on
Sent from my SAMSUNG-SGH-I747 using xda premium
What does in show inn settings-about device-mobile network type? Anything other than LTE would mean it isn't connecting to sign LTE transmitter.
Sent from my SGH-I747 using Tapatalk 2
This is a long shot ....... but have you tried checking or unchecking roaming settings?
Shows LTE
-----------------------------
SGH-i747
LIVEFRMNYC said:
This is a long shot ....... but have you tried checking or unchecking roaming settings?
Click to expand...
Click to collapse
Tried that as well. Thanks
-----------------------------
SGH-i747
Try a factory data reset but be sure to back you all your data and files.
Sent from my SAMSUNG-SGH-I747
madmaxx25 said:
Try a factory data reset but be sure to back you all your ssta and files.
Sent from my SAMSUNG-SGH-I747
Click to expand...
Click to collapse
You are absolutely right. I will try it. If I'm successful, you have a $5 Bill with your name on it. Thanks
-----------------------------
SGH-i747
Another long shot, despite the obvious software tips your trying. Could it possibly be your sim card? Theoretically the sim could be bad. First though I would also go to settings -> mobile networks and make sure you have lte enabled. Stupid I know. And if you have battery saver enabled it might be disabling your lte to conserve battery life.
I can't see how a factory reset would help. Try the above first.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
g2tegg said:
Another long shot, despite the obvious software tips your trying. Could it possibly be your sim card? Theoretically the sim could be bad. First though I would also go to settings -> mobile networks and make sure you have lte enabled. Stupid I know. And if you have battery saver enabled it might be disabling your lte to conserve battery life.
I can't see how a factory reset would help. Try the above first.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Makes sense. I think I will stop by the at&t store, and ask for a new SIM.
Thanks, I will keep you updated.
-----------------------------
SGH-i747
Any updates?? I'm curious lol
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
g2tegg said:
Any updates?? I'm curious lol
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
At&t said they're going to reset my LTE service, and asked me to try again today. I'll keep you guys posted. Thanks
-----------------------------
SGH-i747
Maybe the phone is messed up. Happen to sisters sg3. Got it replaced for free
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
My LTE is 40Mb/s in Fenton MO but sometimes it just goes to 4g 5-6Mb/s until I restart phone. I hope you tried that before a factory reset. When did XDA become Samsung Customer Service and just tell people to wipe everything?
jeffdaman said:
My LTE is 40Mb/s in Fenton MO but sometimes it just goes to 4g 5-6Mb/s until I restart phone. I hope you tried that before a factory reset. When did XDA become Samsung Customer Service and just tell people to wipe everything?
Click to expand...
Click to collapse
I'm sure if you disable Mobile Data and re enable it, the LTE service will return to normal.
I've tried every trick in the book. I'm going to do a factory reset. I will return with the results later today. Thanks.
-----------------------------
SGH-i747
If the new sim does not work, a factory reset is the way to go.
However if neither work, get a new phone in warranty.
So I got an ATT LG Nitro yesterday. I have the recommended APN settings done but the data is so slow. Wifi works well but ny data connection is bunk. Im not even a heavy user at all. Any idea guys?
slowjett said:
So I got an ATT LG Nitro yesterday. I have the recommended APN settings done but the data is so slow. Wifi works well but ny data connection is bunk. Im not even a heavy user at all. Any idea guys?
Click to expand...
Click to collapse
Which SIM did you get t-mobile or at&t?
Sent from my LG-P930 using xda app-developers app
If you got a T-Mobile Sim, you're not only gonna get 2G I think which would explain the slow speeds.
Sent from my LG-P930 using Tapatalk 2
its an ATT sim so I dont know whats up.
slowjett said:
its an ATT sim so I dont know whats up.
Click to expand...
Click to collapse
Its probably your apn settings. Make sure proxy and port are blank. ST's recommended apn settings will limit your data speed. BTW make sure you still have recommended setting for MMS proxy and MMS port.
Sent from my LG-P930 using xda app-developers app
Swetnes said:
Its probably your apn settings. Make sure proxy and port are blank. ST's recommended apn settings will limit your data speed. BTW make sure you still have recommended setting for MMS proxy and MMS port.
Sent from my LG-P930 using xda app-developers app
Click to expand...
Click to collapse
I put my wifes ST sim in and i got 6mb transfer rate, so im calling ST. I def have not used a lot of bandwidth so i dont think im being throttled.
UPDATE: I called straight talk. They reset my internet settings on the account. They called it a 'congestion'. Either that or they were randomly throttling people to see if they notice. Anyway she did that then I rebooted my phone and get a solid 6mbps download connection and about 1 up. So that seems to have fixed the problem! They were pretty easy to deal with.
Glad to hear you got that figured out
Sent from my LG-P930 using Tapatalk 2
I been with straight talk for 26 days first three days was fast after that I was getting 3 to 10 k I call straight talk they told me something about section 6/7
I told them I did a hard reset and download my apps and still getting 5 to 20 now
Sent from my LG-P930 using xda premium
has anyone had the issue where their phone won't connect back to 3g data?
when I reboot my phone 3g will work until wifi kicks in. after I turn wifi off 3g comes back, I can call and text but will not download any data.
I have tried Odin back to stock. wiped everything including recovery. I have tried flashing every combination of modems and kernels. all same.
however one thing I will note. I have not been able to get a successful modem flashed in Odin. it keeps failing. so I flash in twrp.
I also wiped the activation data via ##732# or something like that. had sprint reactivate my phone too..
perhaps someone could shed some light on this?
-Wizzle
I just got my Note 2 like 5 days ago and mine does the same thing. Its very annoying and its gonna be exchanged today for that and other reasons.
Sent from my SCH-I535 using xda premium
hmm. I wonder if it's network related..
is your phone stock?
-Wizzle
Okay here is the skinny. It is network related. My wife's stock s3 does the same thing. If you are in an area without lte and your phone under mobile settings is selected to lte/evdo/cdma it will connect to ephrd13. Which is enhanced 3g. When you come off wifi or a phone call sometime it will not reconnect. You can toggle data a few times and it will reconnect.
To solve this issue, under mobile settings I select evdo only setting being that I do not have lte in my area. There is no change in speed between the 2 3g networks.
This info is from self diagnosing the rooted note 2, a stock photon, and a stock s3.
I have had sprint reset the phones as well as the ##data# trick.
Sent from my SPH-L900 using xda app-developers app
I had this problem as well.. Very annoying..
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
pongoface said:
Okay here is the skinny. It is network related. My wife's stock s3 does the same thing. If you are in an area without lte and your phone under mobile settings is selected to lte/evdo/cdma it will connect to ephrd13. Which is enhanced 3g. When you come off wifi or a phone call sometime it will not reconnect. You can toggle data a few times and it will reconnect.
To solve this issue, under mobile settings I select evdo only setting being that I do not have lte in my area. There is no change in speed between the 2 3g networks.
This info is from self diagnosing the rooted note 2, a stock photon, and a stock s3.
I have had sprint reset the phones as well as the ##data# trick.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
yeah I did the ## thing. however it came back. so someone from sprint called me to see if Iwas happy with the support and I told them I was still having data issues. He told me that he would put my ticket in priority and after an hour everything has been working better so far...
but we'll see
-Wizzle
Yes changing to evdo so far has helped alot. I really appreciate the info. Thank you.
Sent from my SCH-I535 using xda premium
musclehead84 said:
Yes changing to evdo so far has helped alot. I really appreciate the info. Thank you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I will try this as well. Thank you.
-Wizzle
When I say evdo only I meant cdma only. Ehrpd13 is the handshaking 3g for lte. Some areas have lte in the towers but no ehrpd13 so the lte is not turned on yet. Basically ehrpd13 and lte are like cookies and cream lol.
Sent from my SPH-L900 using xda app-developers app
pongoface said:
When I say evdo only I meant cdma only. Ehrpd13 is the handshaking 3g for lte. Some areas have lte in the towers but no ehrpd13 so the lte is not turned on yet. Basically ehrpd13 and lte are like cookies and cream lol.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
yeah I figured cdma. it works much better so far. but then I'll need to turn on lte eventually when you area gets it.
-Wizzle
wizzlewizzle said:
yeah I figured cdma. it works much better so far. but then I'll need to turn on lte eventually when you area gets it.
-Wizzle
Click to expand...
Click to collapse
The problem is my area does have it but at my house its very weak. My ohone wikl display 4g but it wont download anything untio it switches to 3g.
Sent from my SPH-L900 using xda premium
When the 4g network matures as it will the 4g will get better as the 3g.
You can always go to I think s4gru.com. That site shows when and where lte will become available. Plus they will be able to help you better there than xda.
As for sprint customer service, they are laughable at best. 4 people I spoke with didn't know what ehrpd13 was lol.
Sent from my SPH-L900 using xda app-developers app
musclehead84 said:
The problem is my area does have it but at my house its very weak. My ohone wikl display 4g but it wont download anything untio it switches to 3g.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I hear ya. it's basically like not even having 4g.
-Wizzle
I guess T-Mobile recently updated my tower to lte in past couple weeks. I'm rocking some great speeds, but when I get a phone call it drops the lte and goes back to 4g.
It stays in 4g after I get off the phone and doesn't come back. I have restarted... gone in and out of flight mode. Nothing... when I leave the area and come back or wake up in the morning... then I get lte back again.
Any idea on this?
I'm rooted, stock, wanam, uninstalled knox and carrier iq btw.
Thanks for any assistance
Sent from my SM-N900T using Tapatalk
cazwell220 said:
I guess T-Mobile recently updated my tower to lte in past couple weeks. I'm rocking some great speeds, but when I get a phone call it drops the lte and goes back to 4g.
It stays in 4g after I get off the phone and doesn't come back. I have restarted... gone in and out of flight mode. Nothing... when I leave the area and come back or wake up in the morning... then I get lte back again.
Any idea on this?
I'm rooted, stock, wanam, uninstalled knox and carrier iq btw.
Thanks for any assistance
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
You can't make phone calls on LTE yet with T-Mobile. Thats why it drops to 4g(HSPA+) which allows calls. Not sure why it would not go back to LTE, maybe a sim card problem or a phone problem. I do not have any problems with going from 4g to LTE after calls. I have wanam, no knox, and no carrier iq as well. Are you on stock rom or a moded stock rom. Have you just removed knox and carrirer iq on stock rom?
I'm stock. It could actually be a SIM card issue. I'm using the same SIM card I had from my old galaxy s. I had to cut it to fit the note. Hmmm.. I think that's as good as any place to start.
It could also just be this tower is finicky. Maybe it's not 100% up and running yet. Just wish it would lock onto lte after the call again. It's so choice having those speeds!
Thanks for the SIM suggestion. I'll let you know how it goes.
Sent from my SM-N900T using Tapatalk
Is your lte connection stronger than your 4g connection. Because even though it may be faster it always goes with the most reliable connection.
If I know I have lte I just quickly go into dialer and change it to lte only and then back to lte/wcdma and it'll stick to lte afterwards
Sent from my SM-N900T using xda app-developers app
It will eventually
Sent from my SM-N900T using xda app-developers app
XxLostSoulxX said:
Is your lte connection stronger than your 4g connection. Because even though it may be faster it always goes with the most reliable connection.
If I know I have lte I just quickly go into dialer and change it to lte only and then back to lte/wcdma and it'll stick to lte afterwards
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
Their is no option for that on the dialer
Sent from my SM-N900T using Tapatalk
solution
you need change the sim card , and factory reset, call customer service and explain the issue not said nothing about root or flash , send to you a one store for change the sim card free
Sent from my SM-N900T using Tapatalk[/QUOTE]
XxLostSoulxX said:
Is your lte connection stronger than your 4g connection. Because even though it may be faster it always goes with the most reliable connection.
If I know I have lte I just quickly go into dialer and change it to lte only and then back to lte/wcdma and it'll stick to lte afterwards
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
How do you change it to lte only from the dialer? Is there some sort of #* code? That might be just the temp fix I need.
Sent from my SM-N900T using Tapatalk
Figured it out! Great trick... *#2263# ... select "LTE/GSM only".... then it connects to LTE.. do it a second time and select "Automatic" and the LTE sticks.
Thank you random hero!!
Sent from my SM-N900T using Tapatalk
cazwell220 said:
Figured it out! Great trick... *#2263# ... select "LTE/GSM only".... then it connects to LTE.. do it a second time and select "Automatic" and the LTE sticks.
Thank you random hero!!
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Couldnt one simply use 4G toggle app?
I tried toggling 4G... going into and out of flight mode... taking the battery out and restarting... going into GSM only and then back to auto select.. Nothing worked.
The method I described above apparently forces LTE only mode and somehow causes it to stick on LTE after going back to Automatic.
I've been doing it all day with great success. It would be nice if it automatic went back to LTE, but in the meantime this is a solution where there wasn't one before.
Sent from my SM-N900T using Tapatalk
It's because they just recently updated the tower. I was having the same issue in my area. I thought it was the phone and had it replaced. I finally spoke to someone at T-Mobile who knew what they were talking about. He said that it takes them months to tweak the tower until they get the optimum signal. Once that happens, you should go back to LTE after a call.
cazwell220 said:
Figured it out! Great trick... *#2263# ... select "LTE/GSM only".... then it connects to LTE.. do it a second time and select "Automatic" and the LTE sticks.
Thank you random hero!!
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
U get unable to process request?
Sent from my SM-N900T using Tapatalk
I'm using the T-Mobile note 3 with stock Rom, rooted with carrier iq and knox removed and that is the process I use to make it work for me.
Sent from my SM-N900T using Tapatalk
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
TriBeard said:
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
Click to expand...
Click to collapse
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
engine95 said:
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
TriBeard said:
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
Click to expand...
Click to collapse
It's just the way some phones are. My wife has the HTC One also, and she has to change hers too.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
TriBeard said:
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
Click to expand...
Click to collapse
You can try to flash the ZVC radio from here. http://forum.xda-developers.com/showthread.php?t=2230106 but you'd have to root/unlock.
Other option is to LGNPST in the same thread under "Additional info". That's about all I got.
Sent from my LG-LS970 using XDA Premium 4 mobile app