Kies not showing current firmware, Laptop is but still not working - Galaxy Note II Q&A, Help & Troubleshooting

I'm trying to update from 4.1.1 to 4.1.2..
I was on my laptop today and noticed that kies prompted me to update. And it was a different firmware.
I tried it multiple times but it always got stuck on 5% and lagged the whole laptop.. (i7 860)
So i thought i'd try it on my desktop.... But i still cant even get my desktop to reconize the CURRENT firmware version!
Desktop also taking ages to even reconize the whole phone after plugging it in. laptop reconizes fast but will not update..
Thanks.

Related

Bricked My Nexus / Bad USB Connection

I just wanted to share what happened before it was bricked so others could possibly avoid it (and because I didn't think I could brick a Nexus...).
Yesterday my USB connection began failing intermittently. It would charge, but the computer would not always recognize the device. On Windows 7, I got an error message saying that the device had malfunctioned and that I should try reconnecting it. On OSX, Android File Transfer could not find my device. Unplugging and plugging back in got the computer to recognize it about 20% of the time.
I went back to stock using fastboot, but I had to battle with it for several hours because of how unreliable my USB connection was. On stock I still had the problem, but I wondered if I had just gotten unlucky during flashing since I had so many failed attempts. Then I decided I would try again with Odin since it just takes one flash to go back to stock. Unfortunately, my USB connection failed again during the Odin flash. I pulled the battery (this could be the true problem but I couldn't get the flash process to start over otherwise) and at this point my phone was bricked. The screen showed an image with a phone and a computer with an exclamation point between them. I couldn't get to my bootloader and couldn't try any other fixes because my computer would no longer recognize my phone at all.
Long story short, if your phone's USB connection begins to malfunction then don't use Odin.
Sorry to hear that. This is something I learned (second hand, thank god) when I had my Galaxy S1. Odin can simultaneously be the best and worst tool you use.
Sent from my Galaxy Nexus
ericaraj said:
I just wanted to share what happened before it was bricked so others could possibly avoid it (and because I didn't think I could brick a Nexus...).
Yesterday my USB connection began failing intermittently. It would charge, but the computer would not always recognize the device. On Windows 7, I got an error message saying that the device had malfunctioned and that I should try reconnecting it. On OSX, Android File Transfer could not find my device. Unplugging and plugging back in got the computer to recognize it about 20% of the time.
I went back to stock using fastboot, but I had to battle with it for several hours because of how unreliable my USB connection was. On stock I still had the problem, but I wondered if I had just gotten unlucky during flashing since I had so many failed attempts. Then I decided I would try again with Odin since it just takes one flash to go back to stock. Unfortunately, my USB connection failed again during the Odin flash. I pulled the battery (this could be the true problem but I couldn't get the flash process to start over otherwise) and at this point my phone was bricked. The screen showed an image with a phone and a computer with an exclamation point between them. I couldn't get to my bootloader and couldn't try any other fixes because my computer would no longer recognize my phone at all.
Long story short, if your phone's USB connection begins to malfunction then don't use Odin.
Click to expand...
Click to collapse
There is a chance it's not totally bricked, that happened to me on an other samsung device while i was flashing with odin. U pulled the battery too early.i also had that black screen with the yellow pc and exclamation mark, try another usb port in ur pc and try to flash again with odin, if not, take the battery out and keep it out for a while (i don't know, 30min for example) then try odin again... u should be able to enter download mode somehow despite the screen u got now.
Sent from my Galaxy Nexus using xda premium
ericaraj said:
I just wanted to share what happened before it was bricked so others could possibly avoid it (and because I didn't think I could brick a Nexus...).
Yesterday my USB connection began failing intermittently. It would charge, but the computer would not always recognize the device. On Windows 7, I got an error message saying that the device had malfunctioned and that I should try reconnecting it. On OSX, Android File Transfer could not find my device. Unplugging and plugging back in got the computer to recognize it about 20% of the time.
I went back to stock using fastboot, but I had to battle with it for several hours because of how unreliable my USB connection was. On stock I still had the problem, but I wondered if I had just gotten unlucky during flashing since I had so many failed attempts. Then I decided I would try again with Odin since it just takes one flash to go back to stock. Unfortunately, my USB connection failed again during the Odin flash. I pulled the battery (this could be the true problem but I couldn't get the flash process to start over otherwise) and at this point my phone was bricked. The screen showed an image with a phone and a computer with an exclamation point between them. I couldn't get to my bootloader and couldn't try any other fixes because my computer would no longer recognize my phone at all.
Long story short, if your phone's USB connection begins to malfunction then don't use Odin.
Click to expand...
Click to collapse
Your phone is not bricked. This happened to me on my Vibrant countless times. Not it's basically trial and error to get it to show up on Odin, but use a reliable USB connection, like another port on your PC or something. Trust me, you're fine. I was ****ting myself when this happened for the first time, but it's just like download mode, you can still restore to stock.
rayiskon said:
There is a chance it's not totally bricked, that happened to me on an other samsung device while i was flashing with odin. U pulled the battery too early.i also had that black screen with the yellow pc and exclamation mark, try another usb port in ur pc and try to flash again with odin, if not, take the battery out and keep it out for a while (i don't know, 30min for example) then try odin again... u should be able to enter download mode somehow despite the screen u got now.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Even if he can't enter download mode, if Odin recognizes the phone while the screen with the exclamation mark is up, he'll be fine.
iCaptivate said:
Your phone is not bricked. This happened to me on my Vibrant countless times. Not it's basically trial and error to get it to show up on Odin, but use a reliable USB connection, like another port on your PC or something. Trust me, you're fine. I was ****ting myself when this happened for the first time, but it's just like download mode, you can still restore to stock.
Even if he can't enter download mode, if Odin recognizes the phone while the screen with the exclamation mark is up, he'll be fine.
Click to expand...
Click to collapse
I had a feeling that it wasn't truly bricked, but since my phone's USB driver (or whatever aspect of USB data transfer) was malfunctioning I couldn't do anything about it. I think of it this way: if in that state my phone had a 5% chance of being recognized by Odin, and if my phone already had less than a 20% chance of being recognized before the soft-brick, then I had a 1% chance or less that it would even show up in Odin and even lower odds at a successful flash. Regardless, Verizon agreed to send me a warranty replacement.
iCaptivate said:
Your phone is not bricked. This happened to me on my Vibrant countless times. Not it's basically trial and error to get it to show up on Odin, but use a reliable USB connection, like another port on your PC or something. Trust me, you're fine. I was ****ting myself when this happened for the first time, but it's just like download mode, you can still restore to stock.
Even if he can't enter download mode, if Odin recognizes the phone while the screen with the exclamation mark is up, he'll be fine.
Click to expand...
Click to collapse
Same here with the vibrant. IIRC there was a special way to get your phone to recognize Odin when it happened. Something like plugging in the phone to the computer and then pulling the battery. Odin even worked when I borked a flash and the screen wouldn't even turn on. I would think the nexus could be brought back similarly.
But if the USB port is on the fritz I'm not sure I would want to bring it back.
As far as I'm concerned Odin is the worst thing you can hook up to your devce. No single program has bricked more devices than Odin.
______________
Just Flash It !!!
on my old SGS1 there was chance get back bricked device by method called "JIG"..(its hardware way get back download mode) but i dont study it more...
I don't think its bricked, I once restore my phone from a black screen that Odin still recognized as download mode. The drivers can get iffy, do you have a third comp that you can install fresh drivers on. Also is your USB jack on the Nexus loose? Sometimes it really is due to your PC's USB connection. I also had issues with cheap blackberry cables and had to use higher quality ones.
Did you try going into download mode by connecting it to the PC while with battery removed and hold (whatever buttons to boot it into download mode), then insert the batteries. Or try entering using a jig.
Also a bit lazy of me (on phone), but can someone point me to where to get Odin images for the Nexus?
try to use another cable to connect ur phone to pc
just flash stock via odin, it's not bricked.
My s2 sometimes has that problem when i flash stock
eksasol said:
I don't think its bricked, I once restore my phone from a black screen that Odin still recognized as download mode. The drivers can get iffy, do you have a third comp that you can install fresh drivers on. Also is your USB jack on the Nexus loose? Sometimes it really is due to your PC's USB connection. I also had issues with cheap blackberry cables and had to use higher quality ones.
Did you try going into download mode by connecting it to the PC while with battery removed and hold (whatever buttons to boot it into download mode), then insert the batteries. Or try entering using a jig.
Also a bit lazy of me (on phone), but can someone point me to where to get Odin images for the Nexus?
Click to expand...
Click to collapse
I appreciate the advice but I no longer have that phone. My replacement should come today.
With regards to the drivers, I was referring to the drivers on the phone not on the computer. I honestly don't know if there are USB drivers on the phone (I would think there are) or even if those drivers were causing the malfunction.
The first thing I'm doing this afternoon is plugging my replacement phone into my computer. If the new one doesn't work right then I'll have to make a trip to the Apple store because the problem will almost certainly be my laptop. I'll also owe a big apology to Verizon.

All of a sudden phone will not connect to pc.

Alright I am running cm9 and have been for weeks with no issues. I got the new galaxy s3 and installed the drivers on my pc to root it and all that. I want to change roms on my E4GT though so I go to plug it in and it charges but will not connect so I figured I had to reinstall the usb drivers for my e4gt so I did and still nothing. I am in no way a newb i have flashed tons of roms and I know I did not do anything wrong. I believe I am just missing a driver. Can someone point me in the right direction? I have the latest version of kies installed and the drivers straight from samsungs website.
Made a little progress but not much. I realized I didnt have usb debugging enabled so I enabled that but now when I plug it in it just says usb debugging enabled instead of asking if I want to mount as storage device I have tried rebooting phone and pc several times. I am running out of ideas.
Did you get the drivers by installing Samsung Kies?
I ran into a similar issue once. I removed all Samsung software with all devices disconnected, did a reboot, re-installed a new copy of Kies, and when I plugged in the device, I opened the notification and told it to skip searching Windows Update.
Also, make sure you are plugging it into a powered USB port, so one on the back of your computer. Sometimes laptops don;t provide enough power either. My girlfriend's OG Epic refused to flash on my MacBook Pro, but worked fine on a desktop.
Latest version of Samsung Kies: http://org.downloadcenter.samsung.com/content/SW/201105/20110512115717796/Kies_2.3.2.12054_20_1.exe
Thank you very much i will give it a try and report back.
Sent from my SPH-D710 using XDA
Mattheyu said:
Did you get the drivers by installing Samsung Kies?
I ran into a similar issue once. I removed all Samsung software with all devices disconnected, did a reboot, re-installed a new copy of Kies, and when I plugged in the device, I opened the notification and told it to skip searching Windows Update.
Also, make sure you are plugging it into a powered USB port, so one on the back of your computer. Sometimes laptops don;t provide enough power either. My girlfriend's OG Epic refused to flash on my MacBook Pro, but worked fine on a desktop.
Latest version of Samsung Kies: http://org.downloadcenter.samsung.com/content/SW/201105/20110512115717796/Kies_2.3.2.12054_20_1.exe
Click to expand...
Click to collapse
Actually no i did not get the drivers by installing kies because I already had it i got the sprint sph d710 usb drivers. Should I uninstall those and just install kies?
Well this is a rediculus problem that I am having now.. I cant install kies because it is saying I am not connected to the internet and I clearly am as I am posting this on the same pc that I am trying to install on.. I have tried rebooting the pc that does nothing.
Alright I got kies to install but still the same thing when I plug the phone in it says usb debugging enabled i really have no idea what is going on.
have you tried different ports on your computer, also have you maybe tried a different computer. If not it could be phone issue I fried my usb board on mine. best bet to try that is to flash another rom if possible and see if it you can connect to computer
scud626 said:
have you tried different ports on your computer, also have you maybe tried a different computer. If not it could be phone issue I fried my usb board on mine. best bet to try that is to flash another rom if possible and see if it you can connect to computer
Click to expand...
Click to collapse
I have tried different ports but not a different comp. Ya I am gonna flash a new rom and see if that helps. How could I have fried the usb board though? I havent touched the phone in days since I got the gs3.
Yup Just flashed the new Super Nova rom and now everything is working again, thank you very much for all the help and if anyone hasnt checked out that rom yet they need to its awesome!

SGS3 failure during odin flash; stuck

So I somehow during my flashing adventures got to the point where my sgs3 would no longer recieve 4g/3g signal but only 2g. I reverted to stock rom, still had the issue (4.0.4), and it wouldn't let me upgrade to jelly bean, it told me "unable to connect to network" when I tried system update. So i took to the fixing my imei number, which apparently did something as I was then able to connect to the server and upgrade to jelly bean, with one problem; I was still getting 2g. I continued to try to use the rest of the guide (http://forum.xda-developers.com/showthread.php?t=1801997) but on jelly bean my computer would no longer recognize my phone through odin or qpst, etc, but I could view the files. I could do nothing to get it to bring up a port I could connect to. I downloaded/installed/uninstalled/installed the driver many times and still couldn't get it to connect. Like an idiot I tried through odin to flash back down to 4.0.4 so I could reestablish connection and continue fixing my 2g signal, but it quit halfway through and said "Can't open the serial(com) port" and didn't flash, so whenever I tried to turn on my phone i got the firmware upgrade error and telling me to connect to kies and use recovery mode, which I did. However, Kies wouldn't recognize my phone through it. It's drivers never connected, and it just sits there saying connecting. Samsung's help/support over the phone was literally WORTHLESS ("indian accent" Take da battery out ov your phone, sir. Wait 10 seconds. Put it back in..... They literally told me at one point "Go into menu, settings..." me-" In my phone?" him "Yes that is correct" me "Thats my problem dude, I CANT TURN IT ON") and I currently have a ups label to ship it in to get repaired, but I want to know if there is anything I can do before sending it in and waiting 5-7 days without a cell phone. Thanks in advance to help
Odin the stock4.1.1 software pre rooted or not.. My phone froze at samsung screen but just reboot and it will be fine
Sent from my SGH-T999 using xda premium
Did you even read the post...? haha it's not that simple, or otherwise I would've fixed it.
make sure you are using the samsung cable that came with your phone.
I don't have the cable that came with my phone, but that has never stopped me before and I don't see why It would affect my computers ability to recognize my phone if it was perfectly capable of doing such before.
So, the system won't detect anything when you plug it in, not even after a reboot?
Well, there are a couple things you can try.
First, uninstall Kies and the Samsung USB drivers.
Reboot.
Install the drivers in my signature (they are older ones, but stable - unlike the newer ones).
If that doesn't work, try a new cable and USB port on your system.
If that doesn't work, it's bad hardware.
This will end with you flashing a stock image, probably.
Aerowinder said:
So, the system won't detect anything when you plug it in, not even after a reboot?
Well, there are a couple things you can try.
First, uninstall Kies and the Samsung USB drivers.
Reboot.
Install the drivers in my signature (they are older ones, but stable - unlike the newer ones).
If that doesn't work, try a new cable and USB port on your system.
If that doesn't work, it's bad hardware.
This will end with you flashing a stock image, probably.
Click to expand...
Click to collapse
The computer makes the sound when I plug in my phone, so it recognizes it. I just can't access the com port and use odin. I'm trying what you gave me right now
milesmarrero said:
The computer makes the sound when I plug in my phone, so it recognizes it. I just can't access the com port and use odin. I'm trying what you gave me right now
Click to expand...
Click to collapse
I don't suppose the device qhsusb_dload is detecting?
Aerowinder said:
So, the system won't detect anything when you plug it in, not even after a reboot?
Well, there are a couple things you can try.
First, uninstall Kies and the Samsung USB drivers.
Reboot.
Install the drivers in my signature (they are older ones, but stable - unlike the newer ones).
If that doesn't work, try a new cable and USB port on your system.
If that doesn't work, it's bad hardware.
This will end with you flashing a stock image, probably.
Click to expand...
Click to collapse
oh **** yes! Man you're the bomb! Those worked perfectly! Thanks, if I could thank you a thousand times I would! Thank you, odin worked fine that time!
milesmarrero said:
I don't have the cable that came with my phone, but that has never stopped me before and I don't see why It would affect my computers ability to recognize my phone if it was perfectly capable of doing such before.
Click to expand...
Click to collapse
Glad you got the problem solved. The reason I said to use the samsung cable is that I was able to root and flash my first rom with a non samsung cable then after that it wouldn't work unless I used the samsung cable.

[Q] USB connection

Hey,
I have looked everywhere found many tricks and tips, guides, programs, drivers, yet i'm still have problems. I think that it could be problems with my phone. I recently bricked my phone (installed a rom from a different note 2 version and was stuck in a boot loop). Went to go plug in the phone to restore back to stock and the phone wasn't detected. It was a new laptop so i figured it was a driver issue. Installed the drivers still nothing. Long story short I have installed multiple drivers, Note 2 toolkit (mskip big thanks), Samsung Kies, and Odin (all at separate times) all in an attempt to get this phone connected. I have tried 2 different USB cords, different plug-ins, different computers yet still nothing. Now I have gotten my phone back to stock but went to install a new rom and now it wont load past the boot screen. But that was after my trying for a whole day of plugging in and unplugging before 1 time it was connected. I can not understand the issue besides it being my phone. I don't have anything else to try besides plugging it in and out over and over for the 1 time it decides to work and connect. I am getting very frustrated with this because I currently have no phone. Is their a way to tell if the connector is messed up in any way? I'm really needing help because nothing i'm doing is working.
Steepgnomeking said:
Hey,
I have looked everywhere found many tricks and tips, guides, programs, drivers, yet i'm still have problems. I think that it could be problems with my phone. I recently bricked my phone (installed a rom from a different note 2 version and was stuck in a boot loop). Went to go plug in the phone to restore back to stock and the phone wasn't detected. It was a new laptop so i figured it was a driver issue. Installed the drivers still nothing. Long story short I have installed multiple drivers, Note 2 toolkit (mskip big thanks), Samsung Kies, and Odin (all at separate times) all in an attempt to get this phone connected. I have tried 2 different USB cords, different plug-ins, different computers yet still nothing. Now I have gotten my phone back to stock but went to install a new rom and now it wont load past the boot screen. But that was after my trying for a whole day of plugging in and unplugging before 1 time it was connected. I can not understand the issue besides it being my phone. I don't have anything else to try besides plugging it in and out over and over for the 1 time it decides to work and connect. I am getting very frustrated with this because I currently have no phone. Is their a way to tell if the connector is messed up in any way? I'm really needing help because nothing i'm doing is working.
Click to expand...
Click to collapse
Have the same issue. I am trying fr a work computer, internet restricted, no kies. Now can only recognize note 2 as a camera. When I switch thw usb settings in android, I get the not supported box. Same thing happens at the home computer. I left bb for this??
This is a simple hardware fail and needs to be taken in for warranty repair. The fact that it's bricked, we'll you're just gonna have to cross your fingers and hope they don't charge you for a new one.
Or you can try a jig to get it into download mode and try to push a rom through.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Thats what i'm going to do take it in and see if they can fix it but i want to get it back to stock firmware before but not being able to plug it in to update it is kinda ruining that plan.
Well I turned in 3 notes with custom roms that were rooted and I never got charged, but I always run a stockist rom.
What rom did you flash?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Are u able to boot in recovery?
PM me if u need help
Sent from MOON......
Can you boot into recovery? If so then you can push a file to your SD card using adb. If your having problems with Samsung drivers or what ever good way to test is connecting your phone to a Linux box and setting up udev and adb. Then you can do a adb device command and see if it sees it.
If you have the time to install Linux on a extra hard drive or duel boot you can connect using adb.
Nice thing about Linux is that you can connect directly to the USB device using udev and the device id and with ADB you can push a file onto your phones SD card. Here's a good how to
http://esausilva.com/2010/05/13/setting-up-adbusb-drivers-for-android-devices-in-linux-ubuntu/
Sent from my SGH-I317 using xda app-developers app

My G2 wont mount to PC but does charge.

Hi guys i have a weird situation I recently updated to lollipop OTA and my usb stopped working it wont mount to my pc I've tried everything from uninstalling drivers to reinstalling to using different PCs to cables and nothing seems to work. Although my phone still charges when i connect it to the wall plug and also on the PC the only thing is it doesn't even get recognized by my computer it just don't pick it up. 2nd thing i found was i tried launching download mode to see if i could just restore it back to 4.4.2 but now my download mode is also gone I'm assuming that when it updated it all got corrupted is there anyway i can fix this? I forgot to mention my phone works properly it boots up fine and everything.
uraks said:
Hi guys i have a weird situation I recently updated to lollipop OTA and my usb stopped working it wont mount to my pc I've tried everything from uninstalling drivers to reinstalling to using different PCs to cables and nothing seems to work. Although my phone still charges when i connect it to the wall plug and also on the PC the only thing is it doesn't even get recognized by my computer it just don't pick it up. 2nd thing i found was i tried launching download mode to see if i could just restore it back to 4.4.2 but now my download mode is also gone I'm assuming that when it updated it all got corrupted is there anyway i can fix this? I forgot to mention my phone works properly it boots up fine and everything.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=56000637
how is that suppose to help with my problem i mean it ain't damaged in any way?
You can get your download mode back so that you can the tot out kdz and do what you want to do.

Categories

Resources