[Q] No incoming SMS after ota update - Galaxy Note II Q&A, Help & Troubleshooting

Hi everyone,
My girlfriend just updated her n7100 via ota update, its totally unmodified, not rooted etc. Ever since then, SMS messages no longer come in. It sends them just fine but I couldnt get any incoming messages and tried just about everything to get the sms to function properly. Worst case scenario should I root and attempt to install previous software or what? I have a rooted att version and my sms works fine so I know its not the network
Thanks in advance

This same thing happened to me. Ifbyou have another phone take out her sim and put it in that phone. You should get all of the texts sent to her phone on the other phone. Take out the sim and put it back in her phone and everything should work. Let us know if it does. It worked for me.
Sent from my GT-N7100 using Tapatalk 2

That took care of it, thanks for the help...you saved me a lot of trouble

No problem. I got nowhere with ATT when it happened to mine so I know how you feel about a lot of trouble.
Sent from my GT-N7100 using Tapatalk 2

Related

[Q] calls not going in or out nore text.. Help

Ok Im having issues with my mt3gs. Damn thing started acting up more then it use to .. the phone doesn't receive or place calls when it wants to. The phone is unlocked, rooted, ron is cm6.1 and has the latest radio update and the phone is on simple Mobile . The phone works fine with data but called wont go out or in . I have to reset it like 2-3 and then it will work. But for a while then back to nothing .. before I would get incoming calls and out going would be iffy but found a way around that using Google voice call back app. Also the phone works grake with t-mo sim. So if any one has or had this issue please help ...
Sent from my T-Mobile G2 using XDA App
This might be a dumb question, but this is usually one of the first things I've ask.
Have you tried a different ROM?
As for Simple... Well, I know there's a few people out there who are on that, so I hope they browse by and maybe have some words of advice.
Well I jumped to cm 6.1 cuz in the stock rom the phone wouldn't make out going calls .. I would dile out it will then reboot itself when the call wouldn't go .and with the cm rom it will just hang it self up after like 30 sec..
Sent from my T-Mobile G2 using XDA App

Can't recieve messages/calls no matter what ROM I use

I'm rooted and have been for a while. I just switched to Team-Nocturnals_Shoooter_RLS3.1.1 rom. I have a problem where sometimes I can't recieve messages on the stock messaging app, I notice this because I have Gingerbread Ghostly constlantly running and that app recieves the message but not the stock messging app. I also don't recieve calls every once in a while.
The first time I ever noticed this was about a month ago when I was running a Going-Green rom but it only happened when i switched to that Rom, never happened before then. So I upgraded my radio to 2.15.00.08.08 because that Rom ran so smoothly on my phone and wanted to keep it. The problem kept happening so i switched to another Rom and it happened on that one as well.
I've switched between different roms probably 5 to 8 times and I still don't recieve messages or calls sometimes and I don't know how to fix it. A while back, user on here was nice and tried helping me out by telling me it could have to do with Google voice, so i completely deactivated Google voice and its still happening.
I would really appreciate any input and info you may have on this and please help if you can. Also can I downgrade my radio? Would that help? Thanks.
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
I just switched to decks gingerbread rom which is the first time I've gone without sense and I've had no problems so far. Could it have to do with sense?
Sent from my PC36100 using Tapatalk
Doubtful it is sense. What rom were you using before?
I doubt it was Sense because I was having the same problem with an AOSP ROM.
I was using a lot of different sense 3.0/3.5 roms like gruesomewolfs Rom, hybrid beta 8.5, sinister Rom, I've tried almost all.
Sent from my PC36100 using Tapatalk
I'm trying synergy non-godmode for the first time now and will see if I have problems with it. It doesn't make any sense to me at all why I keep having these problems.
Im trying to avoid un-rooting then re-rooting but will do it if that fixes it.
Sent from my PC36100 using Tapatalk
Concordium said:
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
Click to expand...
Click to collapse
About a week ago I switched to a stock Rom and then called Sprint and they updated the profile and everything and used the ##782?? or whatever number that is lol.
Sent from my PC36100 using Tapatalk
Call sprint from a secondary phone, tell them that you are getting very delayed text messages and not receiving calls at random. have them update your profile. If that doesnt work have them reprogram your phone. had to reprogram mine when i was receiving text messages 5 hours after they were sent
lmoore55 said:
Call sprint from a secondary phone, tell them that you are getting very delayed text messages and not receiving calls at random. have them update your profile. If that doesnt work have them reprogram your phone. had to reprogram mine when i was receiving text messages 5 hours after they were sent
Click to expand...
Click to collapse
What do you mean by them reprogramming my phone? Do i need to return to stock and unroot for them to do that or can I use a stock rooted rom?
Sent from my PC36100 using Tapatalk
Concordium said:
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
Click to expand...
Click to collapse
Oh i have 2.15.00.08.08 radios. I used the all in one zip which has the newest radio, wimax, and something else.
Sent from my PC36100 using xda premium
scottypeterson said:
Oh i have 2.15.00.08.08 radios. I used the all in one zip which has the newest radio, wimax, and something else.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
It's always best to flash each of those separately. Flash the radio and then reboot the phone. Then flash the wimax and reboot the phone. And so on and so on. I flashed one of those all in one packages and I had problems with getting everything set properly. So I did them one by one and they worked flawlessly. I then read, afterwards, that its best to do them individually. I'm not exactly sure why....but that's what has worked best for me and apparently for the majority of other people. So I recommend going back and flashing each of those individually to make sure they all installed correctly.
Concordium said:
It's always best to flash each of those separately. Flash the radio and then reboot the phone. Then flash the wimax and reboot the phone. And so on and so on. I flashed one of those all in one packages and I had problems with getting everything set properly. So I did them one by one and they worked flawlessly. I then read, afterwards, that its best to do them individually. I'm not exactly sure why....but that's what has worked best for me and apparently for the majority of other people. So I recommend going back and flashing each of those individually to make sure they all installed correctly.
Click to expand...
Click to collapse
Ok thanks. Ill definitely get that a try and flash them separately. Thanks for your help again. Its greatly appreciated.
Sent from my PC36100 using xda premium
Dang, after reflashing the radios yesterday im still having the same problems. Looks like i may be un-rooting then re-rooting if i cant do something else that coukd fix it.
Sent from my PC36100 using xda premium
I was also just thinking this this started happening when i switched to Going-green rom but after i partitioned my sdcard and started using dtapps2sd. Is it possible that dtapps2sd could be messing with my phone to where i miss calls and messages?
Sent from my PC36100 using xda premium
I ended up getting a replacement evo 4g and now this phone is not receiving all the text messages either. I am using ghostly sms so it lets me know when i miss a message. I also tried using Handcent messaging app from the market and it misses the messages too. Anyone have any idea why?
Sent from my PC36100 using xda premium

No msgs/calls

Ok im having a constant problem with my note 2 . It seems to me that when im at work I am not recieving my msgs or calls when I am on full bars 4g, I only sonetimes get my emails. But today I got home and I automatically received all my missed msgs and voicemails on wifi . Is this normal because its annoying its been happening the last few days . Let me know what you think .
Sent from my SGH-T889 using xda premium
Were you on the phone for a long time (1hour+) before that happened?
I think there may be a really big bug on the note 2. But it has to be triggered.
To trigger the bug: talk on the phone for 1 hour and 15 minutes or longer. After you hang up, it's like the radio is dead. You will not receive any calls. All calls will go straight to voicemail. To get the radio back, you have to reboot or toggle airplane mode.
Sent from my SGH-T889 using xda premium
The sad part I was not on the phone at all. It was in my pocket the whole time but I constantly kept checking the time thats how I know I had 4g full bars. To be safe im walking in to tmobile and ask to replace my sim card see if thats the problem .
Sent from my SGH-T889 using xda premium
I had that problem with my note. I just called tmobile and they reseted the network and everything was good :thumbup:
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I get this problem every now and then at work. when i went into a t-mobile store they said they were working on the towers in the area
I went through this problem for almost a month straight. I tried everything I could think of. Using wifi calling, factory reset, wakelock apps to prevent sleeping, calling tmobile to reset stuff on their end. Nothing worked. I flashed back to stock and did an exchange. Its been 5 days and no problems.
I was getting no missed call notifications but a voice mail would show up. Then upon sending a text I would get flooded with all the missed texts/voice mails. This happened when I was stock originally and after I flashed jedi x7. For the few days that i was back to stock and got the OTA the phone worked fine but I didn't want to take chances.
Sent from my SGH-T889 using xda app-developers app

[Q] HELP! NO Reception after OTA update.

okay so I just performed the OTA update for my note 2 to version 4.1.2 and now I have absolutely NO cell phone reception whatsoever and gives me a "no network" label and says emergency calls only. I have downloaded the stock rogers 4.1.1 rom as well as the stock 4.1.2 rom and reflashed my note 2 with odin multiple times to no avail. during the update to 4.1.2 via OTA was flawless, no errors or anything, but after the update, my phone became completely useless!! Does anyone have any ideas as to how I can resolve this? I am in desperate need of help as I currently do not have a phone to use
ssjkev16 said:
okay so I just performed the OTA update for my note 2 to version 4.1.2 and now I have absolutely NO cell phone reception whatsoever and gives me a "no network" label and says emergency calls only. I have downloaded the stock rogers 4.1.1 rom as well as the stock 4.1.2 rom and reflashed my note 2 with odin multiple times to no avail. during the update to 4.1.2 via OTA was flawless, no errors or anything, but after the update, my phone became completely useless!! Does anyone have any ideas as to how I can resolve this? I am in desperate need of help as I currently do not have a phone to use
Click to expand...
Click to collapse
It's funny because my phone, AT&T, has recently been doing the same thing. It jumps from 4G to G then 3G then completely no signal. I'll wake my phone and there are no bars but if I keep it awake and use it for a bit then the signal comes back but very very faint.
Check your apn settings. If they're non existent then jet Google them. Should take 30 seconds to find
sent from my 1920 overclocked note 2 running jedi xp11
What is showing under settings about device? Is your baseband showing unknown or check if you still have your imei by typing *#06# try flashing Rogers modem.
same thing was happening to me (although not after the update, as I was flashing cleanROM & skynote) Keep in mind though that I was using those ROMs for quite a while before this started happening to me.
I was never able to fix it, so I flashed it back to stock,and took it to an AT&T store. The guy there switched out my sim and the signal came back immediately. However, I walked out of the store, and within 5 minutes, I was getting absolutely no service. I turned around and went back to the store, and they are doing a warranty exchange on the phone for me.
replacement phone should be here tomorrow. I also got a $100 credit on my next bill because it has been like this for a few weeks.
To the op, if your phone is stock I would take it to your carrier and get it sorted out.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
sounds like a missing apn to me. You could do a simple search on google or xda to get the correct apn for your phone & carrier. Input the info in and that should do it. Otherwise, bring it to the store and have them do it for you, but make sure you didn't mod your phone.
SleepyGuru said:
sounds like a missing apn to me. You could do a simple search on google or xda to get the correct apn for your phone & carrier. Input the info in and that should do it. Otherwise, bring it to the store and have them do it for you, but make sure you didn't mod your phone.
Click to expand...
Click to collapse
+1
Here a list I made.
http://forum.xda-developers.com/showthread.php?t=2172110
Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2
feerlessleadr said:
same thing was happening to me (although not after the update, as I was flashing cleanROM & skynote) Keep in mind though that I was using those ROMs for quite a while before this started happening to me.
I was never able to fix it, so I flashed it back to stock,and took it to an AT&T store. The guy there switched out my sim and the signal came back immediately. However, I walked out of the store, and within 5 minutes, I was getting absolutely no service. I turned around and went back to the store, and they are doing a warranty exchange on the phone for me.
replacement phone should be here tomorrow. I also got a $100 credit on my next bill because it has been like this for a few weeks.
Click to expand...
Click to collapse
Same exact thing happened to me. Got a nexus 4 while my note 2 was in repair. Got it back and was having the same problem. I went to the ATT store and they gave me a new sim card..worked in the store...walked out and 5 minutes later no signal. I really don't know what to do at this point. I had flashed with Cleanrom and Paranoid but when this phone came back they replaced the mainboard so everything is stock again. Really weird. I think I might say see you later to ATT.
Any other ideas please comment.

Help: My Galaxy S4 M919 wont make or take any calls!

Hello fellow forum readers, im in dire need of some of your expert advice. I recently bought a Galaxy S4 from Ebay, the M919 model from tmobile. Today I received that phone, and proceeded to do the unlock guide fond here on the forum, it was succesful. I put my sim card in (im overseas, so its an international simcard) and the phone recognized my sims network. Well, next I tried making a phone call and thats where I found the problem, the phone simply wont make or receive a call. It tries to, but it hangs up. Sms also doesnt work. Wifi is fine. Everything else is fine. The phone is baseband version VUAMDL. I already flashed the same modem with odin to no avail. Does anyone have a suggetion of what to try next? Thanks a lot!
I just tried my data connection and its working fine! its only the calls! pls help!
re: calls
ferrojasaguilar said:
Hello fellow forum readers, im in dire need of some of your expert advice. I recently bought a Galaxy S4 from Ebay, the M919 model from tmobile. Today I received that phone, and proceeded to do the unlock guide fond here on the forum, it was succesful. I put my sim card in (im overseas, so its an international simcard) and the phone recognized my sims network. Well, next I tried making a phone call and thats where I found the problem, the phone simply wont make or receive a call. It tries to, but it hangs up. Sms also doesnt work. Wifi is fine. Everything else is fine. The phone is baseband version VUAMDL. I already flashed the same modem with odin to no avail. Does anyone have a suggetion of what to try next? Thanks a lot!
Click to expand...
Click to collapse
You need to flash the stock M919 Tmobile Samsung Galaxy S4 4.2.2 Odin flash firmware.
Here is the link to the official m919 firmware: http://www.hotfile.com/dl/213469534/9ff06bd/M919UVUAMDL_M919TMBAMDL_TMB.zip.html
After flashing all should be good!
Good luck!
Thanks Misterjunky! gonna try that as soon as I get home and let you know my results! :good:
Unfortunately no go.... I flashed the firmware with odin, everything is fine with the ezception of phone calls... pls help!
Sent from my LG-E970 using Tapatalk 4
I'd take the battery, sim card, and SD card out for 30 minutes, then put everything back in and boot up.
Sent from my SGH-M919 using xda app-developers app
Android_Monsters said:
I'd take the battery, sim card, and SD card out for 30 minutes, then put everything back in and boot up.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
thanks, tried that and still no go... :crying:
Well hate to say it. I think you got ripped of
Sent from my SGH-I337M using xda app-developers app
I have the same issue, mine is the wind m919v version. after two days of loading software and custom roms and fashing radios I got no service but had 4g and data working. I ordered an unlock code from a site and successfully unlocked it and it worked all last night perfectly with calls and txt. (weird cause its a wind phone and im on wind) Today Iwoke up to data working and emergency calls only again. I checked with another sim and the phone was carrier locked again. only this time putting in the unlock code didn't fix it. It unlocked it again but no service for calls or txt. so the phone can work it has to be something screwing up. so frustrating
damannn said:
I have the same issue, mine is the wind m919v version. after two days of loading software and custom roms and fashing radios I got no service but had 4g and data working. I ordered an unlock code from a site and successfully unlocked it and it worked all last night perfectly with calls and txt. (weird cause its a wind phone and im on wind) Today Iwoke up to data working and emergency calls only again. I checked with another sim and the phone was carrier locked again. only this time putting in the unlock code didn't fix it. It unlocked it again but no service for calls or txt. so the phone can work it has to be something screwing up. so frustrating
Click to expand...
Click to collapse
Flashing radios on the s4 messed up my service, only fix was Odin to stock. I do not mess with radios anymore
Sent from my SGH-M919 using xda app-developers app

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