Develop Bugs

Insurance gave me a new evo, however, I found the lost evo, can I sell it?

Please read title. Thank you kindly.

Cant they track it?

You could sell it, but that's kinda morally objectionable.
Plus it will be flagged as having a bad ESN, so it won't be able to be activated on Sprint.

ShadowDrake said:
You could sell it, but that's kinda morally objectionable.
Plus it will be flagged as having a bad ESN, so it won't be able to be activated on Sprint.
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Yea But cant you still use it??

the point is you can do what you want but sprint is not going to let it be put on a line.The ESN has been blacklisted so if you want to use it as a music player or whatever you want that does not use phone service or data then yes but as a phone No.

I will buy it for forty dollars!
Sent from my PC36100 using XDA App

Once you lose a phone, Sprint places it on a lost/stolen list. If you sell it, the purchaser will not be able to activate it.

Sell on ebay and state has bad esn

I think if you only went through asurion the phone might still work. I had a phone that was lost and I did it through the website and i gave the phone to someone else when i found it and they told me that it activated. So maybe have a friend try and see if it works.
Sent from my HTC Evo 4g using Tapatalk

Ill Buy it for $50 dollars, no questions ask!! I want to start into development roms, and ill be good for me!!!

Why even ask a question like that? Once you accepted the condition to file the claim then the phone belongs to the insurance company. The only sense to this question is that you want to know if you will be in any kind trouble.
Sent from my PC36100 using XDA App

i thought the same thing too when i lost my phone in the movie theatre after it fell out of my pocket. I filed a claim and got the replacment then i was able to find my lost phone shortly after. i checked the ESN and it was still clean. i was surprised but now i have two evos. You can always call them and check if its still a valid esn.

Because I don't want to cause anyone any undo trouble. I would like to get my deductible back so I will say bad esn on eBay for $100 as another forum member sugested. Thank you for all input into this discussion.
Why even ask a question like that? Once you accepted the condition to file the claim then the phone belongs to the insurance company. The only sense to this question is that you want to know if you will be in any kind trouble.
Sent from my PC36100 using XDA App
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You certainly can activate it still.
I lost my TP2 and got a new one thru insurance and then Sprint called me and told me someone turned in my lost tp2.
I reactivated my original the second I got home. I sold the new TP2. I called Sprint and they told me I was supposed to send the lost one to the insurance but it was up to me. They didn't really care.
Moral wrong..yes... doable .. yes.

if you call ausrion and get a replacement phone they send you another one out but by law or sprint policy (not sure which its to early for me to google it a few sprint employees have told me though) they cant contact sprint and flag it as bad ESN your suppose to do that yourself. So you can activate the old one if you like with 0 issues. Been their and have done it. (on accident found the missing phone like a week or 2 later) sold it to a friend and he is still using it.

There are methods to make a phone work on another carrier if it has a bad ESN on Sprint. Cricket and Metro PCS are the carriers that are most commonly used in the US. I actually bought an Evo on Craigslist a while back for a good price. It wasn't listed as lost/stolen, but it was still tied to a suspended Sprint account. I later sold it on eBay for $360 and listed it with a bad ESN and a bad headphone jack. I think the guy I sold it to was planning on using it in Mexico.
Even without activation, an Evo makes a pretty nice MID on Wifi. Just be warned that most Android devices won't connect to an ad-hoc Wifi network, so it's hard to tether it to another phone.

You could sell it for more than $100. Can't you hack it to work with VZW PRL? Maybe that'll sell for more.

Technically you could sell it to someone on metro pcs or cricket.. they dont care about esn's being blacklisted they'll activate it anyway.

nunyabiziz said:
Why even ask a question like that? Once you accepted the condition to file the claim then the phone belongs to the insurance company. The only sense to this question is that you want to know if you will be in any kind trouble.
Sent from my PC36100 using XDA App
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Oh God the moral police is here. Its a very valid question. I would do the same damn thing this Guy is doing. Just think of it as a way to recover that 10 dollars extra a month we are ALL getting hosed for every month.
Sent on my cursed EVO

The "moral" thing to do is call the insurance company, explain that you found your old phone and you would like to return the phone and get your deductible returned as well.
I would think they would go for it as they make out in the end.
And you can sleep at night knowing they won't catch on to you some day and deactivate your phone. (highly doubt that could ever happen, but I tend to have a really guilty conscience. what's a $100 anyway.....)

Found replacement phone

I recently found my Evo that I had lost several months ago and had replaced with Insurance from Sprint. It's been deactivated by Sprint and I want it reactivated by Sprint so I can give to my sister. Will they let me do that? Or will they only allow me to have one activated at a time for some stupid corporate-gain reason?

when you report a phone stolen or lost sprint blacklist the ESN preventing anyone from activating it again. This is in place to prevent insurance fraud and dissuade anyone from stealing your phone (more so the former).
I doubt sprint will activate your lost phone on a different account.
Won't hurt to call them and tell them you "found your lost phone" and see where it goes from there.

If you speak to a supervisor and just be totally honest and sincere about what happened, they have the discretion to remove the block...
Sent from my PC36100 using XDA Premium App

I thought I read somewhere that Sprint only gives a bad esn if the phone was stolen, not lost.
However, I read it somewhere on xda, and you all know how rumours fly around here. It could also be something that was once true but has since changed.
Honestly, it seems like bad info to me, but it might be something worth looking in to.
If it's in good working order but does have a bad esn, you could sell it and at least get your deductible back.
(from... Evo/MIUI/Tapatalk)

jasonleb1 said:
I recently found my Evo that I had lost several months ago and had replaced with Insurance from Sprint. It's been deactivated by Sprint and I want it reactivated by Sprint so I can give to my sister. Will they let me do that? Or will they only allow me to have one activated at a time for some stupid corporate-gain reason?
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So what was the outcome? I'm curious as to what sprint did for you.

You should claim lost on your current phone so your brother can have it 2 months later when you do find it.
Once insurance is filed your claimed phone becomes the property of the insuring company. It no longer belongs to you.

whatsitsnamenow said:
You should claim lost on your current phone so your brother can have it 2 months later when you do find it.
Once insurance is filed your claimed phone becomes the property of the insuring company. It no longer belongs to you.
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You're an ass,you can't just jump to the conclusion that he's lying about losing it and finding. Once again You're an ass.

i want to say it will not work but from experience i would say you should give it a try.
my buddy owns a sprint store with his brother and when evo first came out one of them got. so the other one wanted a evo as well because it was his birthday so his older brother filed a missing claim and turned it off and used a replacement phone for about a month or 2 and when the new phone came in he gave his brother one evo and he kept the other.
he is still using the phone to this day.
its a hassle but it did work (for them atleast)

Evo4eva said:
You're an ass,you can't just jump to the conclusion that he's lying about losing it and finding. Once again You're an ass.
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I can jump to any conclusions I like. Plus where in my response did I said the op is lying. I am just giving him a scenario.

Joey_UFC said:
i want to say it will not work but from experience i would say you should give it a try.
my buddy owns a sprint store with his brother and when evo first came out one of them got. so the other one wanted a evo as well because it was his birthday so his older brother filed a missing claim and turned it off and used a replacement phone for about a month or 2 and when the new phone came in he gave his brother one evo and he kept the other.
he is still using the phone to this day.
its a hassle but it did work (for them atleast)
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Besides it being a hassle, now we all know that your buddy is totally cool with lying and fraud. Maybe if he had better ethics he'd do better business and be able to afford to just buy the things he wants legally. Just a thought.

SilverZero said:
Besides it being a hassle, now we all know that your buddy is totally cool with lying and fraud. Maybe if he had better ethics he'd do better business and be able to afford to just buy the things he wants legally. Just a thought.
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i could of told you that

[Q] Sprint, root, and total equipment protection/manufacturer warrenty

I recently rooted my Samsung epic 4g and installed cm7. By rooting my epic I knew I was voiding my manufacturer warrenty and that if my actions bricked my device that was on me to replace it. However, I am on the Sprint network and have been paying for "Total Equipment Protection." Two days after installing a new rom, I noticed my screen was highly distorted and by the end of the day the screen would only flicker. I discovered that the flex cable for the slide keyboard was worn and was in need of being replaced. After reading several posts on this website about sprint serviceing rooted phones with hardware problem, I decided I would call sprint and get some more information on the topic. The CSR informed me that sprint isn't really so hard on people with rooted phones and that any sprint repair center would still fix my phone under total Equipment Protection as it was damaged due to normal wear and tear of a piece of hardware. Acting on this information I went to the nearest repair center. When i went to check in my phone for service, I told the tech the phone was rooted and I was told that they would still service it. He told me that no, they wouldn't service it and he would make sure to flag my account and void my warranties. Now, a few days later, I have been too three repair centers and have been refused at all three. In fact, when i offered to pay for the service out of pocket, I was informed that my money "has no value here" and i should leave. I should add that I was very polite to the tech. Today I called Sprint again, and explained the situation. The rep told me that they should have serviced my phone under the total Equipment Protection "because with that, you could smash your phone with a hammer outside the store and it would still be covered ( with deductibles of course). ". So here I am, I had to get a new phone because corporate Sprint says one thing, but local Sprint stores say the opposite.
Is there any sort of formal policy letter released by Sprint to address this complete breakdown of communications? I keep seeing people refering to it, but after all this Id love to get my hands on something.
I'm not sure where this thread should actually go, sorry if its misplaced, I just figured this is something that should be addressed if for nothing else, to prevent a situation like mine from ruining someone else's day .

Searched the Epic 4G sub forums using the keywords "root policy", and the result was halfway down the first page.
http://forum.xda-developers.com/showthread.php?t=1227396

That's crap I feel for ya that's a load of bs but it is usally smarter to play stupid than tell them straight up its rooted I hate local reps who think their The Ultimate Being of all things righteous and technilogical....
http://i1202.photobucket.com/albums/bb374/TexasEpic/Biggoron3.png
Sent From My Cyan Samurai

Sadly with the flex cable crapping out on me my screen wouldn't work or I would have odin back to stock, but I didn't feel comfortable flashing it blind :/

brianjones9110 said:
Sadly with the flex cable crapping out on me my screen wouldn't work or I would have odin back to stock, but I didn't feel comfortable flashing it blind :/
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Coulda cleared ur sd card of rooted files and "tried" odin back to stock and let it brick.
http://i1202.photobucket.com/albums/bb374/TexasEpic/Biggoron3.png
Sent From My Cyan Samurai

brianjones9110 said:
Sadly with the flex cable crapping out on me my screen wouldn't work or I would have odin back to stock, but I didn't feel comfortable flashing it blind :/
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Oops. Accidentaly hit thanks. Just try odining blind and if it bricks oh well, don't tell sprint you odined.
-Marcusant via Tapatalk

At this point its too late, the rep at one of the stores blacklisted my device and banned it from the network as if it was reported stolen. I have been on the phone with sprint all morning and they have refused any form of service, insurance, credit, anything. At this point I'm leaving Sprint. Very unfortunate as I've been with them since January 07.

brianjones9110 said:
At this point its too late, the rep at one of the stores blacklisted my device and banned it from the network as if it was reported stolen. I have been on the phone with sprint all morning and they have refused any form of service, insurance, credit, anything. At this point I'm leaving Sprint. Very unfortunate as I've been with them since January 07.
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That's a load.......
http://i1202.photobucket.com/albums/bb374/TexasEpic/Biggoron3.png
Sent From My Cyan Samurai

brianjones9110 said:
At this point its too late, the rep at one of the stores blacklisted my device and banned it from the network as if it was reported stolen. I have been on the phone with sprint all morning and they have refused any form of service, insurance, credit, anything. At this point I'm leaving Sprint. Very unfortunate as I've been with them since January 07.
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Wait for what exactly? That's ridiculous...
Sent from my SPH-D700 using xda premium

ac16313 said:
Wait for what exactly? That's ridiculous...
Sent from my SPH-D700 using xda premium
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Because he is rooted... that is absolutely ridiculous... my local sprint store has serviced my phone on more than one occasion... and me and him were both running the same rom! That's crap man!
Sent from my SPH-D700 using Tapatalk

Emailed sprints ceo and hoping something comes of it, like maybe a policy letter from the ceo could get the local stores to do there job. Either way, ill upload a copy of the email conversation when i hear back from him or his assistant.

Email Sprints CEO with a copy of their own handling policy for root devices. Basically they are told to flash it to stock firmware. If problem persists, repair or replace the device and "note" the device was rooted. If unable to flash stock firmware, "note" device was rooted and replace the device. Nowhere in their own policy does it state "you have the right to refuse service to a rooted customer and blacklist their device" or anything of the like.
Sent from my SPH-D700 using Tapatalk

A few months ago the screen slowly started turning red on my epic, then purple, then black. You could still see a few lines of pixels right along the edge showing the screen was on, but otherwise it was useless.
I went to the sprint store and had them look at it. I mentioned it was rooted, the guy said no problem, it looks like a hardware issue covered under your warranty. They ordered me a new epic, but since it was a couple weeks out on backorder, they sent me to another store that went ahead and replaced my screen for free (other store had an extra one for that use) while I waited for a new phone. After the repair I would have canceled the new phone, but the wifi and cell signal took a drop from having the phone opened. Long story short, at the end of the week, my replacement arrived, they set it up, and I was out the door. Gave them my rooted/ROM'd/overclocked epic4g and they gave me back the battery and SD card. They even gave me a free water bottle.
This cost me $0, a couple hours, and was nothing but a good experience. The guy there said they never turn rooted phones down for unrelated hardware failures. A separate store in Colorado helped my mother set up PDAnet tethering on her phone so she could check her email on her computer without paying for wifi tethering. Never seen a company so committed to their customers, at least in my experience.

Sent from my SPH-D700 using xda premium

One recommendation that I can offer u is, report this issue to the fcc, and send a copy of ur email to the fcc right to sprints ceo. And emphasize that u did report to fcc. Major customer service complaints do get handled by the fcc. And also state that u felt discriminated against.
Sent from my SPH-D700 using xda premium

Omg LOL I was literally just in the process of researching what kind of FCC complaint I could make LOL but thanks for the effort to assist me, I do appreciate it. As an update, I haven't heard backfrom Dan Hesse but I'm still waiting.

Continue sending him an email. Do it as many times as u need to. That needs to get his attention and resolved appropriatly. Sprints main focus now is "customer satisfaction". Also, if u were able to get the names of the reps that caused u this problem, place that in the email as well. Be specific on every detail of the occurence. This will show to the ceo, factual evidence and discrimination. Also, report it to the better business bereau. They accredit all compaines.
Sent from my SPH-D700 using xda premium

Sprint is no longer concerned with customer satisfaction. Those days are passed. They are only concerned with saving their business now. That is why they locked down on moving upgrades and releasing people from ETFs. I have had several drawn out arguments with Executive office and they won't budge.
Sent from my SPH-D700 using XDA App

ac16313 said:
Wait for what exactly? That's ridiculous...
Sent from my SPH-D700 using xda premium
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theres always more to the story. were blind on one side here.

You should go back to the store and get the techs name. That guy should lose his job and testicles.

I lost my IMEI and got a replacement for FREE even with an expired refund policy!!!

here is the story.
i bought my t-mobile galaxy S3 like 2 months ago when it first came out. i was really impress with this piece of hardware. So when the first root method and new ROM popping up i was flashing everyone of them. i had no problem with my phone at all. Then about 34 days later i had a bad flash and discover i lost my IMEI and hoping for a fix. Then a fix came out by Peoplearmy and Geek. i tried these two methods but none of them work for me. I didn't try to return it because i bought it off contract for a full price and its way pass the 14days return policy. so i was stuck on edge for a month.
But last week i went back to the T-mobile store and try to purchase a new Galaxy S3. The T-mobile rep. realize that i am already using the galaxy s3 and ask why the heck do i need a new one. So i give them my phone. The first thing they do was looking for water damage and of course there is none. Then they realize the phone doesn't have 4G anymore. She was really confuse. Then she took like 10min trying to fix it. Of course she can't fix it because i'm the one that really know what going on with it. So i tell her that i just go ahead and buy another one. But she is a true angel. The Rep. told me that since most high end T-mobile phone got the "premium handset protection" i can get a replacement for free if the phone wasn't have any water damage, in other words "if i didn't crew it up myself".And i didn't =). So she put in an order for me free of charge and 2 days later the shipping came and i just replace the good phone and ship back the old one with no additional cost because they send me a prepaid shipping label how awesome is that. I felt like the luckiest guy in the world.
But before you turn in your phone you need use "Triangle away" application by "chainfire" to reset the custom binary counts. When you flash an unofficial rom or kernel you will see the custom binary counts in a number depend on how many times you flash it. you can find out the exact number on the Dowload Mode. That how they figure out if you did something with your phone. so when you use Triangle away to reset it, it will say custom binary from a number to "NO". After you did that just Odin back to stock and BAM!!! they can't tell if you ever ROOT it.
So i have a new phone with a new working IMEI and now i'm just chilling with the stock rom for now.
i hope this will help some people that lost their IMEI and trying to return it with an expired refund or return policy.
my advice to you is when you try to return your phone. just play dumb and don't know what they talks about. all you know is your phone don't have 4G connection. good luck

So you had the insurance?
Sent from my SGH-T999 using Tapatalk 2

The phone does have a one year warrenty

Soooo..... you did something people have been doing for years?
Sent from my SGH-T999 using Tapatalk 2

I think you mean free after a $5 processing fee.

I'd keep fraud to yourself...just sayin
Why didn't you just use the fix? I've lost imei twice on this beast...
Sent from my SGH-T999 using xda premium

how do people manage to lost the imei? what did they do?, flashing rom? or what?

crap thread, lock and ban!

Cool story, Dirty Harry!
Sent from my SGH-T999 using Tapatalk 2

When did schools stop teaching the importance of proofreading or spell check? The OP gave me a headache, literally.

Lost but found ???

My daughter lost her GN II a while back, about 2 months ago to be exact. We did the insurance thing and got a replacement. Going through all the stuff in her room she no longer wanted and guess what? We found her frickin phone that we reported lost/stolen. Question is being that we reported it stolen/lost, I know there's probably not a way to activate it on sprint or a different carrier or anything but would she still be able to use it as as lets say a tablet for just wifi stuff etc...? Not 100% sure on Sprints regulations and I really don't want to send it back as I've already paid for the re-placement. Any ideas would be helpful? I've hear several things so I have it on Airplane mode right now and wanted to ask here to see if anyone else has had something similar happen and if they were able to use the device after as say a tablet or even re-activate it or flash it in some way.

Demmonnixx said:
My daughter lost her GN II a while back, about 2 months ago to be exact. We did the insurance thing and got a replacement. Going through all the stuff in her room she no longer wanted and guess what? We found her frickin phone that we reported lost/stolen. Question is being that we reported it stolen/lost, I know there's probably not a way to activate it on sprint or a different carrier or anything but would she still be able to use it as as lets say a tablet for just wifi stuff etc...? Not 100% sure on Sprints regulations and I really don't want to send it back as I've already paid for the re-placement. Any ideas would be helpful? I've hear several things so I have it on Airplane mode right now and wanted to ask here to see if anyone else has had something similar happen and if they were able to use the device after as say a tablet or even re-activate it or flash it in some way.
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Well not exactly sure but check your contract paperwork. Legally you might need to return it but again I dont know for sure.
Sent from my GT-N7105 using XDA Premium 4 mobile app

jlmancuso said:
Well not exactly sure but check your contract paperwork. Legally you might need to return it but again I dont know for sure.
Sent from my GT-N7105 using XDA Premium 4 mobile app
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hmm, thanks for the reply. Anyone else have any idea if it can even be used a tablet on wifi?

Sure you can use it as a tablet. You can also take it and put it on cricket or other non sprint cdma provider. Well if you know what you are doing you can even put it back on sprint.
The thing is what is legal? Really the phone belongs to sprint till you have paid it off (phone prices are subsidized by your plan). Since you reported it stolen then you only paid part of it. Most likely you had to pay extra to get your replacement to help cover part of the price of the new one. This means the lost phone is not paid for and does still belong to sprint.
What you do is your choice. Will sprint come after you over the phone? Highly unlikely but there is always a possibility of it.
Now to legally keep the phone all you need to do is call sprint and tell them that the phone was found. You will have to either place it on another line, pay off the balance, or return the phone to sprint.
Hopefully this will cover all your questions about it.
Sent from my GT-N7105 using XDA Premium 4 mobile app

I would call sprint and let them know it was found. Since you already had it replaced when you thought it was lost and gone forever, they're not going to tell you return the replacement and switch back to the old phone. Depending on your point of view, the worse thing they'll want you to turn in the old phone. Personally, I think that would be a nice option because what else are you going to do with it? To keep it means you have a WiFi only 5.5" tablet, or you have to open a new line to use it as a phablet. And I find having anything less than a 10" tablet is a waste when I have the GN2.
I just see a whole lot of problems if you're discovered with the phone and it's still believe to be stolen. Not that I think Sprint would go after you, but there is very slim possibly they could go after you for fraud.

Actually, the recovered phone belongs to the insurance carrier now. And, as they are partnered with Sprint, Sprint will mark the ESN as bad, so you can't flash it to another carrier.