I was wondering is there anyway Samsung could register your device as rooted when you try to update your rooted stock ROM and it says your phone is modified? I got curious as a lot of people who brought in their Note 2 for repairs due to SDS got turned away or charged stating that they've damaged it by rooting and installing custom ROMs even though the binary is 0 and the phone is running Stock.
Sent from the Rabbit Hole
bushako said:
I was wondering is there anyway Samsung could register your device as rooted when you try to update your rooted stock ROM and it says your phone is modified? I got curious as a lot of people who brought in their Note 2 for repairs due to SDS got turned away or charged stating that they've damaged it by rooting and installing custom ROMs even though the binary is 0 and the phone is running Stock.
Sent from the Rabbit Hole
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Interesting.I'd like to know that too.
And also narration of experiences who have taken their phone for repair under warranty and refused for xyz reason.
Related
My phone is under warranty so I''m shipping it back for repair to Samsung. The problem is that it was rooted. But I reset the flash counter with Triangle Away, and restored to stock unrooted. Is there anyway to tell I was rooted now? I don't want to get my device back with a note saying I voided my warranty.
Thanks!
No they wont care or know it was rooted or that you caused the problem. I sent my Samsung galaxy s2 skyrocket because it was bricked and the flash count was I think 10 and they didn't care and still fixed it so don't worry they will still repair it.
Sent from my SGH-I747 using xda premium
It depends on who is dealing with your phone. Most of them do not care, but I would factory reset it to rid the modified status under "about phone/status" if it is there just to be on the safe side.
Hello!
Hope all is well. First I wanted to say i'm sorry if this is a duplicate - I searched and saw similar questions, but not exactly the same as mine .
I own a T-Mobile Samsung Galaxy S4 M919 and I had rooted it and installed a custom rom. Im having hardware problems and need to return it for repairs, so I reflashed the stock system and recovery, used triangle away to remove the binary counter, and hard reset the phone. In my download mode, my phones reads "Current Binary: Samsung Official" and "System Status: Official", as well as reads official on the device status in android so all went well.
My question is this - I got notification of a push update that is going to install Android 4.3, and apparently this "KNOX" software that I do no seem to currently have. My concern with this is that i'm reading that there is a flag with this KNOX software that is easily tripped, and once done, the download mode reads "KNOX WARRANTY VOID 0x1", which therefore voids warranties. Since I was able to get everything back to completely normal, I dont want to run any more risks since my phone really needs repairs very badly. Should I bypass this update? Though my phone is 100% official now, if I do the update, will the KNOX software catch that I had rooted/custom rom'd the phone in the past and trigger the flag automatically, or do you first have to have the update installed BEFORE you try to root it for the flag to trip? Everything is 100% stock now so when I download the update, I don't think there is anything present that would trigger anything, but I don't even have this "KNOX WARRANTY VOID" line in my download mode yet so I am wondering if I am just better off being safe than sorry?
Thanks!
It won't be tripped until you trip it so you will be OK if you update it to 4.3, But I highly advice against doing so.. Just leave it as is, and return it like that
Sent from my SGH-M919 using Tapatalk
xgreenlanternox said:
Hello!
Hope all is well. First I wanted to say i'm sorry if this is a duplicate - I searched and saw similar questions, but not exactly the same as mine .
I own a T-Mobile Samsung Galaxy S4 M919 and I had rooted it and installed a custom rom. Im having hardware problems and need to return it for repairs, so I reflashed the stock system and recovery, used triangle away to remove the binary counter, and hard reset the phone. In my download mode, my phones reads "Current Binary: Samsung Official" and "System Status: Official", as well as reads official on the device status in android so all went well.
My question is this - I got notification of a push update that is going to install Android 4.3, and apparently this "KNOX" software that I do no seem to currently have. My concern with this is that i'm reading that there is a flag with this KNOX software that is easily tripped, and once done, the download mode reads "KNOX WARRANTY VOID 0x1", which therefore voids warranties. Since I was able to get everything back to completely normal, I dont want to run any more risks since my phone really needs repairs very badly. Should I bypass this update? Though my phone is 100% official now, if I do the update, will the KNOX software catch that I had rooted/custom rom'd the phone in the past and trigger the flag automatically, or do you first have to have the update installed BEFORE you try to root it for the flag to trip? Everything is 100% stock now so when I download the update, I don't think there is anything present that would trigger anything, but I don't even have this "KNOX WARRANTY VOID" line in my download mode yet so I am wondering if I am just better off being safe than sorry?
Thanks!
Click to expand...
Click to collapse
If you are having hardware issues and are returning the phone and
your phone is 100% stock without KNOX right now then why in
the world would you want to take chances with OTA updates or
any other updates.
If it was me I would have already taken/shipped the phone back for
repair or exchange instead of worrying about OTA updates.
Good luck!
Thanks for the advice! Download mode would be the only location of that "KNOX WARRANTY VOID" flag right? If it's not there, then as long as it states both Samsung Official and Official in download mode I should be good ya think?
Thanks!
Yes.. It will also show a message at boot
Sent from my SGH-M919 using Tapatalk
serio22 said:
Yes.. It will also show a message at boot
Sent from my SGH-M919 using Tapatalk
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Awesome yep - no boot message I see either - boots just like it did the day I bought it. So I am pretty sure I have the firmware before KNOX came out - It has been rooted since the summer so I probably luckily bypassed the official update with KNOX
Thanks to all for your information! Im gonna stay away from the new firmware just to be safe until i get the phone back from warranty!
Hmm - things got even more interesting. So it seems when i reset everything back to stock as mentioned above, the screen flickering issues have now gone away and I am not seeming to replicate them in any way at all. Does this sound familiar to anyone? I was using a version of Wanamlite ROM before i reset everything. I am wondering if it was just the ROM causing the screen flicker and not a hardware defect.
xgreenlanternox said:
Hmm - things got even more interesting. So it seems when i reset everything back to stock as mentioned above, the screen flickering issues have now gone away and I am not seeming to replicate them in any way at all. Does this sound familiar to anyone? I was using a version of Wanamlite ROM before i reset everything. I am wondering if it was just the ROM causing the screen flicker and not a hardware defect.
Click to expand...
Click to collapse
It could have been
Sent from my SGH-M919 using Tapatalk
So I know how to root and unroot and how to use triangle free but I heared about knox software and they say it can be tripped
So I unroot &uninstall root software, use triangle and put stock firmware from sam firmware website back on.
Is my warranty back on at this point or they can check bootloader and knox to find out that I have rooted before.
If its not back tell me what else to do.
Samsung galaxy tab s 10.5. SM-T800
Tripping knox isn't reversibel.
But usually that doesn't matter in warranty cases.
If you have a defective device and have knox tripped, you should be fine as it wasnt your fault. Someone( xda user formeriphoney) had a faulty power button, then later and faulty chip or something cuasing it not to turn on. He get it all replaced by samsung and he was even running cm11 when he sent it to him.
Basically you cant untrip knox. And its a 50/50 chance of samsung servicing it because of an defective part.
DUHAsianSKILLZ said:
If you have a defective device and have knox tripped, you should be fine as it wasnt your fault. Someone( xda user formeriphoney) had a faulty power button, then later and faulty chip or something cuasing it not to turn on. He get it all replaced by samsung and he was even running cm11 when he sent it to him.
Basically you cant untrip knox. And its a 50/50 chance of samsung servicing it because of an defective part.
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Click to collapse
So whats the point of unrooting and using triangle free if they can figure out that you rooted your device from checking knox records?
Anyway on my new tablet I cant even find knox maybe it's not protected by knox???. (Galaxy s4 phone has it and its visible)
Thanks for helping
[email protected] said:
So whats the point of unrooting and using triangle free if they can figure out that you rooted your device from checking knox records?
Anyway on my new tablet I cant even find knox maybe it's not protected by knox???. (Galaxy s4 phone has it and its visible)
Thanks for helping
Click to expand...
Click to collapse
Triangle free wont work. Newer devices have a knox that cant be untriped.
To see knox status, go into download mode and it should say "knox 0x0" and if you triped it it should say "knox 0x1"
[email protected] said:
So I know how to root and unroot and how to use triangle free but I heared about knox software and they say it can be tripped
So I unroot &uninstall root software, use triangle and put stock firmware from sam firmware website back on.
Is my warranty back on at this point or they can check bootloader and knox to find out that I have rooted before.
If its not back tell me what else to do.
Samsung galaxy tab s 10.5. SM-T800
Click to expand...
Click to collapse
Would never think about rooting if google hadn't messed with kitkat's sd card permission. Hate google
New to all this but I was worried to root my new device because I keep hearing about this knox. I got a feeling my device will need warranty one day. The power button is just so flimsy I can't see it not breaking, getting stuck. I wouldn't think it would matter if I messed with the software and a button got stuck but you never know. I would hate to give them an excuse not to fix it if something goes wrong.
On a side note are the buttons a easy fix?
ddbigs said:
New to all this but I was worried to root my new device because I keep hearing about this knox. I got a feeling my device will need warranty one day. The power button is just so flimsy I can't see it not breaking, getting stuck. I wouldn't think it would matter if I messed with the software and a button got stuck but you never know. I would hate to give them an excuse not to fix it if something goes wrong.
On a side note are the buttons a easy fix?
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Click to collapse
In Europe tripping knox won't do anything to your warranty.
However, opening the device just to fix the buttons might harm your warranty, so I wouldn't do that myself.
Bright.Light said:
In Europe tripping knox won't do anything to your warranty.
However, opening the device just to fix the buttons might harm your warranty, so I wouldn't do that myself.
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Click to collapse
I think I really want to root this device. I wonder how they treat warranty claims in Canada, I'm in Toronto.
I was asking on how easy it is to fix smaller things on the device so I can make a decision on if I should root. If its fairly easy maybe I'll take my chances and if anything happens I can try to fix it myself. We also have a lot of small repair places around here that can be fairly cheap, as long as nothing big happens.
Is there anyway to root the Sprint Samsung Galaxy Note 4(SM-N910P) with out Tripping KNOX? I have tried towel root and it is not supported. Any help would be appreciated
Chain fire auto root then install twrp through the ROM I think. I just flashed through Odin though
I believe there is no way not to trip the knox if you root. It is a permanent change. However sprint will honor the warranty as long as you flash back to stock.
Damn, one can only hope. And when I had my s4 and I tripped knox. I had a SIM card issue, and they said sense it was tripped there is nothing I can do.. sorry about your luck
I had my s4 and it lost all audio in the headphone port somehow and I was running slimrom at the time. He wanted to see my phone and he asked if he could install root checker, of course I said yes. But said one sec let me check something, went into the settings and disabled root that way. He did his thing and then fixed my phone. When I turned in my phone, I am on the easy pay thing, it was still rooted and Knox was tripped. After I had my new phone and was ready to walk out. I asked him about it. He said he didn't care cause it gets shipped out and they wipe the phones and reinstall the factory image.
I guess it just depends on the tech that's helping you.
My screen had a bit of dust under the screen, I was rooted Knox tripped and had the screen replaced no questions asked. Like stated above just depends on the tech.
Shouldn't have posted this here and needs to be moved.
Does the sprint exchange work if you didn't buy it at store ..? Bought mine at bestbuy
I remember from my old Samsung rooting days that Samsung phones had a tamper flag, so even if you restored to stock they would know that you rooted/how many times etc. Does the razer phone have a similar thing? Reason I ask is I have been used to OnePlus phones where it doesn't void your warranty to root and now I have the razer phone (loving it too!) - don't mind rooting it if I can flash stock and lock bootloader and no one knows the difference (for warranty etc!)
manor7777 said:
I remember from my old Samsung rooting days that Samsung phones had a tamper flag, so even if you restored to stock they would know that you rooted/how many times etc. Does the razer phone have a similar thing? Reason I ask is I have been used to OnePlus phones where it doesn't void your warranty to root and now I have the razer phone (loving it too!) - don't mind rooting it if I can flash stock and lock bootloader and no one knows the difference (for warranty etc!)
Click to expand...
Click to collapse
As far as I can tell, no. I originally had my phone rooted and running Magisk and I reverted back to stock and relocked the bootloader to do an RMA because my screen had developed a group of dead pixels. They accepted the RMA and sent me a replacement device after I put it back to stock.
For real? Dam
ThatGuy94 said:
As far as I can tell, no. I originally had my phone rooted and running Magisk and I reverted back to stock and relocked the bootloader to do an RMA because my screen had developed a group of dead pixels. They accepted the RMA and sent me a replacement device after I put it back to stock.
Click to expand...
Click to collapse
Ah awesome. You in the UK? Got my phone with 3 and Debranded it to get the 8.1 update earlier - I have the insurance for it anyway so no matter what I do to it, it should be covered really - Also sorry for the slow reply... Busy busy! Now to wait for some ROMs to show up, or a Magisk image I can flash that's 8.1 compatible!