[Q] Phone not recognizing caller ID - Galaxy Note II Q&A, Help & Troubleshooting

My note II LTE note recognizing any caller ID in my contacts....
All my contacts phone numbers are input as international format ie +country code-area code-phone number. eg +1-800-888-888 (for a number in the US), +66-88-234-5678 for a mobile number in Thailand, and so on. With my previous phone, SG II, when a caller in my phone book calls, be it locally or from abroad, the phone will recognize that the caller is in my address book and simply show the picture of the caller (if there is one). This was the case with all firmwares (up to 4.0.4), be it stock or custom that I used. Unfortunately, this is not the case with my note II LTE. I fiddled with every setting that I can find but still no go. My current firmware is XXDLL7 and the phone is rooted.
All suggestions welcomed.
Thanks!

Related

Caller ID Format Problems

Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
LOL, Try Moving to America, where we use these style phone numbers!
TheMasta said:
Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
Click to expand...
Click to collapse
TheMasta said:
Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
Click to expand...
Click to collapse
Did you try changing your Regional Settings to match the country you're in ?
Store all phone numbers in international "+" format
The key is to store all your numbers in full international format.
+CCCAANNNNNNNNNN
where CCC is the country code, AA is the area code (omiting any leading zeros in most countries) and NNNNNNNNNN is the local phone number.
For ease of use in your address book, you can space the digits out, or add parentheses or dashes, as these are ignored at dialing/matching time. It makes the numbers easier to read.
Eg. +CCC-AA-NNNNN-NNNNN, +CCC (AA) NNNNN-NNNNN would be treated the same.
All GSM phones receive the complete international designation phone numbers on incoming calls - so it will match on the full number always.
Based on your SIM, and your country's dialing rules built into the SIM, it will also match on numbers that have no country code, but have a complete local area code (including leading zero if appropriate) and complete number. This is to allow it to match on non mobile phone originated calls. I believe it will assume your local country code based on your SIM, and apply the appropriate zero stripping rules to the received caller ID to create a fully qualified international number to match on.
This also takes all the guess work out of making calls should you ever roam into another country. For example, if you live in the USA and store a number for Ireland as 01135312345678 - this will work from the USA. But, if you travel to Ireland, where the international access code is not 011 - but rather 00 - that number will fail. Storing the numbers with the "+" prefix instead of the local international access prefix allows the SIM card to do the work. The SIM card registers on the roaming provider's nerwork, and "asks" that network how to dial a "+".
Finally, the presentation of the number on screen is just a factor of the application that is displaying it. If you use the international format for your numbers, they will successfully match, and will display the number in the format in which you have stored them in your address book. If they don't match, they will display using the default number interpreting logic of whatever ROM you have loaded. For most of us here, that would be the Brighpoint USA ROM or the T-Mobile ROM - both of which try to format numbers as USA style AAA-XXX-NNNN
Hope this helps
Thank you, I entered +COUNTRY_CODE in the phone settings call options and it is working now.
Thanks a lot!!
TheMasta said:
Thank you, I entered +COUNTRY_CODE in the phone settings call options and it is working now.
Thanks a lot!!
Click to expand...
Click to collapse
How to go the phone settings call option
Solved.

do you have this problem in your nexus

i have a lot of phone numbers on my mobile.
i downloaded all the numbers from Gmail when i entered my gmail email and password.
now: i travel a lot so i have the important numbers installed in my mobile with my country international number and the not so important numbers with the normal phone number i use when i am in my country.
all of the numbers that starts with the phone numbers with out the country code, the name that i have put that number to will not appear but if i put it in international code the name appears with out a problem.
if i call jack for example with the international code it will appear like a normal call in the phone log, and when he calls me it will appear like a new call and will not tell me that i have called him before.
so no one has this problem?
shod i factory reset the phone?
So the problem is it doesn't match the number with a contact when they call you, unless you saved the same number with the country code?
Just a thought but is your phone set to your own region? I haven't looked at the matching code so it could be that it should simply match any number which contains the number in your contacts, regardless of country code. It could also be a match against your Local (regional setting). I don't really have this problem personally since I always enter all numbers with the country code since I also travel abroad often enough for it to be worth the effort.
EDIT: You can check the code here.
what will this code do?
i had the galaxy S with out problems, now with the galaxy nexus when i look at the call log, some times you can see the name some times no.

[Q] T-Mobile caller id?

Is anyone having issues with their S III not displaying caller id on T-mobile?
After the bloatware subscription T Mobile Caller Id ran out it seems like most calls I receive now show no caller id info. I wonder if this a problem tied to that app, or something different.
Caller ID as in someone that's not on your contacts? Cause, that's a service you have to subscribe to I think. Otherwise...all my Gmail contacts show up when they call.
Called ID should be working fine but I believe you only get 7 days for free, I got rid of it cause I feel the app is just wasting my battery
Sent from my SGH-T999 using Tapatalk 2
Even if it is someone in my contacts, it still says unknown.
SiNJiN76 said:
Caller ID as in someone that's not on your contacts? Cause, that's a service you have to subscribe to I think. Otherwise...all my Gmail contacts show up when they call.
Click to expand...
Click to collapse
My caller id worked 2 times tops during my 7 day trial. One came with the name and the other unknown. Do I want to subscribe? That's a no brainer.
Sent from my T-Mobile Samsung Galaxy S3 16gb Pebble Blue running Stock ROM
I'm running a rooted (mostly stock) rom and the tmobile subscription caller id is not there as an option on my phone. Therefore, I have never set it up. I have, however, noticed half a dozen people or so that are in my contacts that still show up as unknown when they call. If I call them once from my phone, it appears that my phone recognizes them the next time they call. What a pain. I've heard of several people having the same or similar issues. Hope they patch this stupid bug.
NO CID on T-Mobile
Caller ID stopped for me yesterday. I am not talking about the bloatware CID w/subscription. My work cell that is most definitely in my address book, is showing as "Unknown." Strange thing about this is that while on WiFi calling, if I call my work cell 1st, it will show the contact info. Calling 1st on the cellular network does not work. I am on hold with a CSR that is really trying but no success yet. She had me pull the battery and SIM. WTF?!?!?!

New S3 doesn't show my name when I call people

Not sure if this is the best forum for this but need some help. I'm with Fido (Rogers) and unlike most providers, they actually show the name of the person calling on your phone, and also show your name and number when you call someone which is amazing since I use my phone for work.
I switched to them recently with my unlocked iPhone 4S and everything worked fine. I just upgraded to the Galaxy S3 from Fido but I noticed when calling my work desk phone which is a VoIP IP phone, it now just shows Unknown as the name, and then my number. I called our fax line which is a Bell Canada landline and it shows the same.
I did a live chat with Fido and they said that they don't have the ability from their end to not show the name and just show number and that nothing is blocked there and that it's a problem with the person I'm calling. I checked our Bell and voIP call logs and both show Unknown as the name. Bell confirmed as well no name is being sent. So she said it's probably a setting on the phone.
I put the SIM into my iPhone again and made a call and as expected my name immediately showed on the caller ID, so it's 100% the S3.
I've only had it a few days so I'm not sure if it ever worked. The only thing I ever changed was the other day I did want to block my number, so I went to phone settings, then additional settings, and then to Caller ID and changed it to "Hide number". When I was done I put it back to what I'm pretty sure it was on before which is "Network default", but I've also tried the only other option "Show number" and they all do the same thing just saying Unknown for the name.
Posted in a few other android forums but no one is replying, I assume because most cell providers don't show the name of who is calling on outbound calls, but it's definitely the galaxy that's blocking it. Not sure if this is normal, or if another ROM would help but I like the stock Galaxy interface so hate to change anything but I really need it to show my name on outbound calls since that's why I left my current provider.
Thanks so much.
edokid said:
Not sure if this is the best forum for this but need some help. I'm with Fido (Rogers) and unlike most providers, they actually show the name of the person calling on your phone, and also show your name and number when you call someone which is amazing since I use my phone for work.
I switched to them recently with my unlocked iPhone 4S and everything worked fine. I just upgraded to the Galaxy S3 from Fido but I noticed when calling my work desk phone which is a VoIP IP phone, it now just shows Unknown as the name, and then my number. I called our fax line which is a Bell Canada landline and it shows the same.
I did a live chat with Fido and they said that they don't have the ability from their end to not show the name and just show number and that nothing is blocked there and that it's a problem with the person I'm calling. I checked our Bell and voIP call logs and both show Unknown as the name. Bell confirmed as well no name is being sent. So she said it's probably a setting on the phone.
I put the SIM into my iPhone again and made a call and as expected my name immediately showed on the caller ID, so it's 100% the S3.
I've only had it a few days so I'm not sure if it ever worked. The only thing I ever changed was the other day I did want to block my number, so I went to phone settings, then additional settings, and then to Caller ID and changed it to "Hide number". When I was done I put it back to what I'm pretty sure it was on before which is "Network default", but I've also tried the only other option "Show number" and they all do the same thing just saying Unknown for the name.
Posted in a few other android forums but no one is replying, I assume because most cell providers don't show the name of who is calling on outbound calls, but it's definitely the galaxy that's blocking it. Not sure if this is normal, or if another ROM would help but I like the stock Galaxy interface so hate to change anything but I really need it to show my name on outbound calls since that's why I left my current provider.
Thanks so much.
Click to expand...
Click to collapse
What version/firmware are you running? It could be a bug with it. Network default and Show number should both work.
It's whatever came with it. Says 4.1.1 and baseband I747MVLDLK kernel version 3.0.31538866. It says the latest software is installed. How would I reset it like do I do factory data reset or would that be enough?
Sent from my SGH-I747M using Tapatalk 2
edokid said:
It's whatever came with it. Says 4.1.1 and baseband I747MVLDLK kernel version 3.0.31538866. It says the latest software is installed. How would I reset it like do I do factory data reset or would that be enough?
Sent from my SGH-I747M using Tapatalk 2
Click to expand...
Click to collapse
It's something you can try but first I would make a nandroid backup in recovery.

International Dialing Errors

Hi,
I have come over to Android from Windows Phone. I have pretty much got my Note 8 how I want it but, I have an issue with the dialler. My numbers have all been stored in the following format;
Landline numbers; +44 (01234) 123456
Mobile numbers; +447012123456
Now, my Windows Phone dialler was smart enough to be able to call the nun Bevin this format. My Samsung dialler, not so much. Whilst mobile numbers work fine, landlines are an issue, I get an invalid number error.
Is there anything I can do as I don’t really want to change all my numbers if I can help it as I have a few, over 1500.
Thanks in advance.
amead said:
Hi,
I have come over to Android from Windows Phone. I have pretty much got my Note 8 how I want it but, I have an issue with the dialler. My numbers have all been stored in the following format;
Landline numbers; +44 (01234) 123456
Mobile numbers; +447012123456
Now, my Windows Phone dialler was smart enough to be able to call the nun Bevin this format. My Samsung dialler, not so much. Whilst mobile numbers work fine, landlines are an issue, I get an invalid number error.
Is there anything I can do as I don’t really want to change all my numbers if I can help it as I have a few, over 1500.
Thanks in advance.
Click to expand...
Click to collapse
In the three years nobody ever complained about international numbers on our Note 8.0 tablets. Is your sim unlocked and using a out of country sim card? You should contact your UK rep, as the UK version is a phablet, all our US devices are tablet only.

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